Service manager jobs in whyteleafe, surrey
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Full-time – 35 hours per week
Initially Fixed Term for 12 months (with possibility of extension)
This is an exciting opportunity for a trained Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 12 May 2025
Interviews will take place on Thursday 15 May 2025
For further information and an application pack please go to our website via the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion
SLOW is the only charity offering weekly in person and online support groups to bereaved parents and siblings in London and across the UK.
We have a fantastic opportunity for a Fundraiser to make a difference to the lives of bereaved families. As we look to diversify our income, you will work closely with the Charity Director to grow income from Corporate Partners, Community Events, Legacies and Trusts and Grants.
Reporting Line: Charity Director
Based at: Home and occasional travel to SLOW events
Hours: 21 per week (term time only)
Based in London, SLOW (Surviving the Loss of Your World) has offered emotional and practical support for over eighteen years to bereaved families in the UK that have lost a child in any circumstances. Our unique approach to working with parents and siblings is highly regarded by our members and professionals and we are proud to have won the Queen’s Award for Voluntary Service.
Our work is centred around regular support groups for bereaved parents, adult siblings and creative workshops for bereaved younger siblings. All our groups are facilitated by trained bereaved parents or siblings. Our members regularly refer to our groups as a ‘lifeline’. Our model of bereavement support is unique and is a direct response to what bereaved parents have told us they need.
SLOW is a registered charity with an income of currently circa £185k. The charity has a stable resource base with a range of income sources – some annual, some on multi-year commitments and other funding resulting from planned and targeted approaches.
Key Responsibilities
- Under the leadership of the Charity Director, the Fundraiser will manage the day-to-day fundraising and support the Charity Director in raising funds and developing SLOW’s income to ensure financial stability. You will assist the Charity Director in achieving the annual income and suggest new revenue streams.
- Working closely with the Charity Director, you will manage, monitor and execute SLOW’s annual financial target through a variety of different revenue streams. You will be supported by SLOW’s Business Management Assistant.
- The Fundraiser is part of a small team of paid and voluntary personnel working to maintain and develop SLOW in accordance with its founding principles and ethos. From time to time the post-holder will be required to take on tasks that are the primary responsibility of another if necessary.
Execute grant applications including: ·
- Researching appropriate grants for applications
- Writing and checking of all grant applications including proposing figures and the provision of all supporting documents
- Responding to queries from funders, including meeting/networking with them where necessary
Detailed Description Grants and Fundraising
- Collating and submitting feedback forms including analysis of expenditure versus grant allocations and membership
- Maintain good relationships with officers of grant making trusts and bodies in order to ensure regular and timely compliance with requirements
Assist with all SLOW fundraising including specifically:
- Managing corporate and private donations, charitable retail schemes and digital fundraising channels
- Work closely with the BMA to set up and administrate sponsored events and other ad hoc fundraising activities
- Researching and proposing additional channels for fundraising
- Work & liaise closely with volunteers at SLOW events
Person Spec:
Essential:
Previous experiences of successful grant applications and fundraising
Experience of organising fundraising events
Strong communication and interpersonal skills
Solutions Focused
Flexible and adaptable attitude
Computer literacy
Desirable:
Experience of corporate partnerships
Experience of Legacies
Experience of working remotely within a highly successful small team
Knowledge of CRM systems, preferably Beacon
A bereaved parent or sibling
Experience of working within a similar organisation
HOW TO APPLY
Please apply for this post by midnight on Monday 5 May by sending a CV and covering letter of no more than two A4 pages describing how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential and desirable criteria in the person specification.
Only applicants selected for interview will be contacted, and an invitation to interview will be sent by email.
Shortlisted candidates will be interviewed by the Chairty Director and other members of the SLOW Team, either in person or via video conferencing, as the situation allows.
SLOW is committed to enriching the diversity of our team to better reflect the needs of the communities we serve and to enhance the skills of our workforce. We actively encourage applicants from underrepresented backgrounds to apply for this role if your skills match the job description.
The client requests no contact from agencies or media sales.
Are you experienced in the use of PowerBI or other data visualisation tools for developing reports and dashboards and used to manipulating data using complex formulas or programming? Then join Shelter as a Business Intelligence Analyst and you could soon be playing an important role at the heart of our Data Management & Insight team.
About the role
To provide management information and insight across Shelter, through the design and development of datasets, reports and systems using Microsoft Power BI and other tools.
To develop business intelligence reports and dashboards based on Shelters performance framework supporting an empowered self-service environment for colleagues.
About you
To succeed, you’ll need proven experience of analysing, interpreting and presenting datasets using PowerBI and working with CRMs and other systems. You’ll also need excellent Excel skills and familiarity with database structures such as SQL. Comfortable working with colleagues at all levels across an organisation, you enjoy nothing more than collating, analysing and disseminating business intelligence or helping others develop intelligence from reports and dashboards. What’s more, you’re keen to get involved in a variety of projects as part of a strategic programme aimed at improving the way we work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Join our Content team!
We’re looking for a Junior Content Editor to write, edit and proof content for a range of communications projects.
You'll use the Parkinson's UK brand personality and tone of voice to deliver engaging content for different audiences and channels, both online and offline.
This opportunity is offered on a 12 month, fixed term contract.
What you’ll do
- Write, edit and proof content for a range of communications projects briefed into our in-house Studio and the website.
- Champion our brand and tone of voice, using our guidelines to create and edit content and explain changes to stakeholders.
- Build strong relationships with teams across the organisation and collaborate with them as a content expert.
- Use feedback and insight to shape written content for a wide range of audiences and channels.
What you’ll bring
- Excellent writing and proofreading skills, with an ability to adapt tone of voice for different audiences.
- Ability to work to and champion brand guidelines and house style.
- Strong collaboration skills with confidence working with colleagues across the charity.
- Ability to manage a busy workload with competing priorities.
- Experience editing online content, with knowledge of accessibility requirements and SEO techniques desirable.
Sound like you? We would love to hear from you!
Please apply by sending us your anonymised CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the ‘’What you’ll bring’’ section of the job description.
Interviews are expected to take place from the 20th May 2025. First interviews will be held online, with a second round of interviews being held in person at our London Office.
We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Strategic Volunteer Lead
We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Strategic Volunteer Lead
Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.
Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)
Contract: 18-month Fixed Term contract
Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon Wednesday 14 May
First stage interviews (virtual): Friday 23 May 2025
Second stage interviews (in-person in Wigan): Tuesday 3 June 2025
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.
You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.
About You
You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a career move where you can use your housing experience and customer service skills to help create homes and schemes that we can all be proud of? Join us as a Housing Assistant.
At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much needed accommodation and services in London and Hertsmere.
Now we’re seeking a Housing Assistant to deliver a responsive and proactive housing management service at Bethany House, our female scheme in Islington – as well as contributing to initiatives that enhance our services for tenants and residents in permanent and temporary accommodation.
You’ll be expected to provide a customer focused letting service to all prospective and new tenants and to liaise with tenants on housing management issues. Your responsibilities will range from reception and office admin duties to housing management functions, including rent collection. This will include managing post and visitors, overseeing all contractors coming into the building, dealing with emergency situations and liaising with the team to ensure all tasks are covered and completed.
We’re looking for:
• Proven experience in supported housing, with knowledge of welfare benefits, rent collection and identifying maintenance/repair issues.
• Proven experience in customer service and handling complaints.
• Experience of IT systems and Microsoft Office applications.
• Experience of administration and office systems.
• Good standard of education, with ability to communicate effectively, verbally and in writing.
• Ability to organise and prioritise your work, to meet deadlines and targets.
• The flexibility to work in a small team in a small organisation, with team spirit, good judgement and practical problem solving.
• Understanding of working in a diverse environment.
This is an excellent opportunity to join an Investors in People Gold employer – a supportive business that encourages employee development and growth from within.
We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.
Appointments are subject to Sapphire Independent Housing receiving an enhanced DBS check which we consider acceptable.
Sapphire is a charitable registered housing provider. We welcome all applications and value diversity in our workforce.
If you would like to be considered for this post, you can apply here.
Closing date: Monday 28th April 2025
Please email your CV and application form via the apply now button.
Sapphire's mission is to provide homes to improve lives and enable people to live independently.
Maternity Cover June 2025 – April 2026
Post Title Digital Marketing and Communications Officer
Responsible to Director of Fundraising, Communications and Marketing
Purpose of post The delivery of SCT digital marketing and communications activities
Salary£33,000
Hours 35 hours per week
Line management N/A
Location Hybrid working between home, SCT Head Office and SCT sites in East London
Additional Benefits: BUPA Employee Assistance Programme
BUPA Wellbeing plan
Cycle to work scheme
Season ticket loan
25 days annual leave (rising to 30 with length of service) plus bank holidays.
Contributory Pension Scheme with employer matched contributions of 5%
Training and Development opportunities
Hybrid working
INTRODUCTION
Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.
We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.
You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.
Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.
ROLE AND RESPONSIBILITIES
In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including
Digital Marketing
Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.
Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.
Create and edit photography and video content for our website and social media channels
Create and send out marketing emails using MailChimp and report on their performance.
Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.
Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.
Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.
Communications
Write case studies, blogs and other written content, working with colleagues across the organisation.
Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.
Ensure any materials adhere to SCT brand guidelines.
Retail marketing
Work in collaboration with charity retail colleagues to:
Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.
Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.
Other duties
Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.
Maintain a marketing calendar and project plans using ASANA.
Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.
Work in collaboration with colleagues in SCT services teams.
·Attend events and be willing to occasionally work outside working hours (TOIL will be given).
·Actively keep up to date with new developments in marketing and communications.
PERSON SPECIFICATION
Essential
Digital Marketing
A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.
A good understanding of GDPR legislation and how it relates to digital marketing.
Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance
A demonstratable understanding of SEO and Google ads.
Demonstrable experience of managing paid for digital ads via Meta business manager.
Experience of producing creative and impactful social media content, including photography, video and audio materials.
Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.
Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.
Communications and marketing
A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences
Desireable
Proven experience of working within brand guidelines and advising others on brand execution.
Experience using CANVA to produce marketing materials in-house.
Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.
Experience in using ASANA or similar project management software.
Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.
Experience in charity retail marketing
Personal qualities
A proven ability to work with a range of internal and external stakeholders
A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.
A demonstrable interest in emerging ideas and developments in digital marketing and communications.
The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.
Please apply with CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Financial Controller.
The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
As their Financial Controller, you will be responsible for the statutory accounts production and audit, tax, treasury management and all transactional processing.
You will lead, develop and motivate a team of 7 (3 direct reports), ensuring they deliver excellent customer service and accurate financial control.
Additionally, you will:
- Set strategic direction for the Financial Control team, looking to continuously improve ways of working and the service offered to the wider charity.
- Lead on the production of TRP's annual accounts and manage the annual audit process.
- Oversee the month end and year end processes and ensure all ledgers are up to date provide high quality and accurate financial information.
- Ensure statutory financial compliance and the statutory returns are completed on time (e.g. VAT, Corporation Tax, Charities' SORP, Charity Commission guidance).
About You
To be considered as the Financial Controller, you will need:
- To be a fully qualified accountant
- Experience of working within a finance function of a medium to large charity
- Experience of leading, motivating and developing a complex and high-volume transactional processing team.
Salary is £70,000 - £75,000 depending on experience + Excellent Benefits including:
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
Application deadline: Monday 12th May
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.
We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.
Responsibilities
- Content Creation:
- Drafting and editing engaging content for various channels (website, social media, email, print).
- Creating and updating website content.
- Developing and creating a newsletter to engage an audience of followers.
- Writing and broadcasting external emails.
- Creating templates for ASC-wide use based on brand e.g. PPT templates.
- Stories Database
- Managing a database of case studies that are gathered through ASC case work and through digital channels.
- Social Media Management:
- Managing and monitoring social media channels, responding to enquiries, and engaging with supporters.
- Contributing to the development of social media strategies for specific projects.
- Sharing key messages and calls to action on social media accounts.
- Campaign Support:
- Assisting with the development and execution of marketing campaigns.
- Tracking campaign performance and providing data analysis.
- Collaborating with the Exec and Leadership to identify comms opportunities.
- Podcast:
- Recording and editing.
- Graphic design using CANVA to accompany the above.
- Other Duties:
- Responding to queries from the general public.
- Attending meetings, events, and conferences.
- Liaising and building relationships with journalists and other key stakeholders where required.
- Providing general administrative support to the marketing and communications team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
- Personal Attributes
- Purpose driven with an commitment to our mission and values.
- Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
- Willingness to support colleagues and contribute positively to team objectives.
- Solution orientated, with the ability to anticipate needs and resolve issues independently.
- Experience
- Experience in the field of External Communications & Marketing, preferably in the charity sector.
- Experience in using various communication channels, including digital platforms and social media.
- Skills
- Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
- Ability to tailor messaging for different audiences.
- Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
- Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
- Ability to organise and prioritise tasks in a changing environment.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge
- Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 12:59pm on Wednesday 30th April 2025
Shortlisted candidates will be asked to complete a selection exercise prior to their interview
Interviews will take place on the 19th & 20th May
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Location: Flexible
Salary: Grade 4 - £34,085 per annum
Full time: 37.5 hours per week
Contract: Fixed term until end of March 2026
Closing date: Monday 12th May 2025 at 11.30 pm
Are you a marketing professional looking for your next move? We have an exciting opportunity to join Shelter and our fight for home – you could soon be making a real difference to people affected by the housing emergency.
About The Role
You will promote and market our Services for Professionals products such as Training and Consultancy services and our Expert Housing Advice Service, using a variety of methods including email, direct calls, webpages, social media. You will support the Marketing Manager to implement the marketing strategy and develop implementation plans.
About You
You will have substantial experience and understanding of marketing techniques, with excellent communication skills and an understanding of writing for professional audiences. Strong IT skills will also be needed, including practical experience of working with back - end web content applications, email marketing and campaign management systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
The team are multi disciplinary and deliver various second tier services such as training in housing and homelessness prevention and projects to support frontline staff to secure positive outcomes for their clients. We work closely with colleague in the Legal team, Learning and Development, Business Support and Telephone and Online Advice Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered,
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
The client requests no contact from agencies or media sales.
This is a terrific opportunity to take on a varied and flexible administration role in an organisation at a pivotal point of development that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent administrator that will support key charity functions including fundraising and grant-giving.
It is important to be in touch with what is happening in the borough and be present with the growing H&F Giving team where needed, so the role is expected to need a presence in the office and/or at events in the borough when needed. Some evening and weekend work may be involved, particularly for events. However, the role and the working environment remains flexible with opportunities hybrid home/office working in line with organisational and team needs and can be fully office based should that be your preference.
Key responsibilities
· To be responsible for a range of administration tasks that will support key charity functions at H&F Giving including fundraising, communications, events, grants and finance administration
· To support in delivering marketing and communications activities such as events and social media to key audiences, such as supporters, volunteers, corporate and non-profit partners
· To be the first point of contact for callers and visitors both over the phone and in person (when based in the office) including responding to queries from current and prospective supporters and grantees.
Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you.
H&F Giving is the go-to organisation for funders and donors to understand and meet the needs of local people.


The client requests no contact from agencies or media sales.
Systems and Technology Officer
We are seeking a keen Systems and Technology Officer to join a Technology and Data Team and provide first-line support for all technology, systems and devices.
Position: Systems and Technology Officer
Salary: £39,027 per annum
Location: London hybrid, 2–3 days per week office-based
Hours: Full time, Permanent
Closing Date: 17 May 2025
About the Role
As the new Systems and Technology Officer, you’ll play a pivotal part in ensuring systems and devices run smoothly and users feel supported and confident. This hybrid role blends systems analysis with IT support, perfect for someone who enjoys solving technical challenges while supporting people.
You’ll be the first line of support for systems, technology and devices – responding to queries, managing tickets and coordinating with the external IT service. You’ll also take the operational lead on systems development, including testing, upgrades and configuration.
Key responsibilities include:
• Provide first-line user support for systems and devices
• Provide appropriate onboarding, training and support to users
• Manage the technology ticket system, logging, updating and closing tickets in real time
• Implement routine system changes and enhancements, including configuration, testing and triage
• Coordinate system upgrades, including user acceptance testing (UAT)
• Perform defect management, testing, reporting and resolution
About You
We’re looking for someone with strong technical knowledge, a passion for helping others, and a desire to improve systems and services.
You will have:
• Experience supporting or implementing complex systems (ideally housing management systems such as Civica Cx)
• Excellent communication and interpersonal skills
• Confidence with Microsoft Windows and Microsoft 365
• Strong problem-solving and time management abilities
• A positive, can-do attitude and collaborative approach
• The ability to manage change and work independently when needed
About the Organisation
The organisation manages over 1,400 properties in the London Boroughs of Hackney, Tower Hamlets, Southwark, Redbridge and Barnet, and the Borough of Hertsmere. They have been delivering quality homes for over 100 years and are committed to providing safe, well-maintained properties while creating vibrant communities. Join the team to be part of a forward-thinking organisation that values innovation, inclusivity, and professional growth!
Other roles you may have experience of could include: IT Support Technician, Systems Analyst, Technical Support Officer, Application Support Analyst, ICT Officer, Digital Support Officer, Infrastructure Support Officer, Technology Support Advisor, IT Officer, 1st Line Support. #INDNFP
The Photographers’ Gallery is seeking a permanent Finance Officer to join them in a newly created role at a time of growth and transformation.
The Photographers’ Gallery explores how photography is connecting, captivating and radically changing our world today. The Gallery’s programme and spaces – from exhibitions, talks, workshops and digital platforms to the café, shop and galleries – all explore the beauty, complexity, and future of photography. On the borders of busy Oxford Street and vibrant Soho, the Gallery is home to photography experts, novices and the photo-curious; artists and students; tourists and passers-by. With over 240,000 visitors annually, The Gallery is a key attraction within the arts and culture sector in the heart of London.
A newly created role to support in the growth of the organisation, the Finance Officer role is a pivotal position within the finance and wider team. As Finance Officer you will play an important part in creating a robust and innovative financial service delivery to TPG and TPGE staff. You will support with day-to-day financial transactions and a range of accounting tasks in liaison with the Finance Manager, Head of Finance, and wider non-finance stakeholders.
A summary of key duties is as below:
- Manage accounts payable and receivable processes.
- Maintain the sales ledger and all receipts and income
- Reconcile all TPGE Bank accounts monthly.
- Reconcile Balance sheet ledger control accounts monthly.
- Process invoices, payments and receipts.
- Maintain accurate financial records and ledgers.
- Assist with month-end, quarterly and year-end financial reporting.
- Support the Finance Manager in payroll processing and reports.
- Work closely with internal and external stakeholders
Commensurate with the nature of working in a small team, the above is not an exhaustive list so please refer to the job description for more information.
About You
- You will have experience of working in a finance department and of undertaking sales and purchase ledger duties
- Candidates will likely be AAT qualified or studying towards a CCAB qualification. Alternatively, you may hold an accounting and finance degree or equivalent.
- You will be proactive and have the ability to work collaboratively as part of a small team
- Candidates from any sector background are encouraged to apply
Salary & Working Arrangements
- Salary of £33,000 – £36,000 per annum DOE
- Hybrid working of 3 days per week in the office and remainder from home (or up to you)
- Pension: 6% gallery contribution, 2% employee contribution.
- Holiday: 25 days per annum, plus bank holidays
- Staff discount in Gallery Cafe and Bookshop
- Free entry to The Photographers’ Gallery exhibitions
- Free access to a number of other Galleries and Museum in London when you show your staff pass as part of the reciprocal agreement.
Timescales
Application deadline by Wednesday 30th April
Interviews to be held w/c 5th May
For any candidates who wish to apply but are away during the interview dates, we encourage you to still make an application and alternative arrangements can be explored.
Ivy Rock Partners are working exclusively with The Photographers’ Gallery in the recruitment of this position – for any enquiries please contact Holly Arrowsmith at Ivy Rock Partners for further information. All direct or third-party applications will be forwarded to Ivy Rock Partners.
Are you looking to elevate healthcare standards?
Role: Compliance Officer
Organisation Type: Established Professional Body
Salary: £35,000 - £41,000
Working Arrangements: Hybrid (mostly home working)
Location: London
Employment Type: Permanent
Working Hours: Full-time
About the role:
As the Compliance Officer, you will be an integral part of the membership services team, providing invaluable advice and support on regulatory and compliance matters. This role is perfect for someone who thrives on navigating complex compliance regulations and is passionate about making a tangible difference in sectors.
Main responsibilities of the role include:
- Delivering day-to-day compliance advice to members in an accessible and practical manner.
- Monitoring changes in regulations, business standards, and sector guidance.
- Collaborating with membership and policy teams to ensure a cohesive approach to support.
- Drafting and maintaining up-to-date resources and guidance documents.
- Identifying recurring compliance issues and escalating them for further review.
- Developing and delivering briefings or training to enhance understanding of obligations.
- Supporting the wider team in responding to consultations and government proposals.
- Attending sector and regulatory meetings to stay informed and represent member interests.
To be considered for the role you will have the following skills, knowledge, and experience:
- Demonstrable experience in compliance, regulation, or governance
- Excellent written and verbal communication skills, ability to simplify complex information.
- Confidence in providing advice to a diverse range of stakeholders.
- High attention to detail and strong organisational skills.
- Ability to analyse regulatory documents and draft practical, member-facing materials.
- Experience working with or in a membership organisation, professional body, or regulated setting.
- Proficiency in Microsoft Office and compliance-related software.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.