Service Manager Jobs in Westminster, Greater London
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Your role in our mission…..
We're looking for 6 Business Leads in the following areas of the UK:
- Scotland
- Northern Ireland
- North East & Yorkshire
- Wales
- East of England (Part-time)
- South East (Part-time)
It is a very exciting time to join Marie Curie as we enter into a phase of change, collaboration & partnership with other organisations so that more people have access to a better end of life experience. We are continually developing a better understanding of what each community and geographical region may require depending on the public health needs of the population, the community assets already present and those that are as yet untapped resources.
Reporting to a Business Manager for your assigned 'place' in the UK, you will provide commercial expertise to our Caring Services teams to support the innovation and development of new services. Your key accountabilities will include:
Intelligence Capture
- Development of market intelligence, pipeline prospects and knowledge management supporting Marie Curie's growth.
Proposal Development
- Managing proposal development, supporting the quality assurance and submission of proposals.
Lifecycle Contract Management
- Preparing and executing all contracts for services on behalf of the place-based team.
- Working across the organisation, ensure that all contract management and financial aspects of contracts are aligned and in place.
- Working with the mobilisation team to ensure the successful mobilisation of services.
- Identification of risks to plans and implementation of actions in partnership with internal stakeholders to mitigate risks and overcome challenges.
These are ideal career opportunities to join a highly motivated and ambitious team seeking to accelerate and encourage growth and success in line with the key purposes, strategic goals, and values of our Charity. You will gain unique career progression through exposure to UK wise strategic growth targets and plans.
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please include your preferred location in the covering letter.
Close date for applications: 18th July
Salary: £34,500 - £38,324 dependent on skills, knowledge and experience (MCJES Grade E)
Contract: Permanent , full-time and and part-time
Based: Flexible. Please put your preferred area in your application cover letter. We're happy to discuss flexible working at the interview stage.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Job title: Recovery Worker
Responsible to: Communities Manager
Salary: Starting salary is £28,869.40 per year (SC5-SP22)
Hours: 37.5 per week
Contract type: Permanent
Location: 102-110 Mare Street, London, E8 3SG
Benefits: See supporting documents for information on benefits
We are seeking a Recovery Worker who is experienced in working in a recovery-orientated and non-judgmental manner, in which you will lead in community research on local issues that can affect substance use, enabling better targeting of resources to meet unmet demand or need in different localities.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 5th July 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London/Southeast England
Ref: SPC-231
Are you a proactive, highly organised and collaborative individual with a record of coordinating bookings, managing calendars, booking travel and accommodation, and providing high-quality customer service? Do you have sound project management experience, including coordinating activity and partnership work with key stakeholders to achieve agreed goals, leading to the successful delivery of a project?
If so, St Giles is looking for a Project Coordinator Lead to manage the successful delivery of our London and South-East England SOS+ projects, including mobilisation of projects, managing relationships with stakeholders, coordinating deliverables, collating evaluation forms, and completing internal and external reports.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About SOS+
Working with young people in a variety of educational settings, St. Giles’ SOS+ Service delivers early intervention work, through one-to-one mentoring and preventative sessions on violence,
vulnerability and exploitation. The mission of SOS+ is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience.
About this key role
Our successful candidate will coordinate bookings for London and South-East regional projects and oversee staff members that deliver facilitation sessions and volunteers, plus monitor deliverables for all designated projects, escalating to managers any barriers to deliverables being met. You will also be expected to line manage facilitators and volunteer staff members, providing regular supervisions and daily contact, advice, and guidance, and to oversee their movements, personal development plans, and ensure staff receive appropriate training to further their development.
We will also count on you to respond to information request emails and phone calls about the service, providing high-quality and tailored responses, to oversee the management of the service movements and to liaise with partners and funders, gathering information where required, explaining the SOS+ service offers and attending partnership meetings to report back on the progress of projects. Supporting the SOS+ Service Team Leaders to develop content and disseminate information to professionals is also an essential aspect of this role.
What we are looking for
• Personal experience of the criminal justice system or/and lived experience of the issues facing this client group (i.e., involved in gangs or knife crime) and/or experience of working within the Criminal Justice Sector
• Some experience line-managing or supervising staff/volunteers
• The ability to coach/mentor others in the team
• Experience of working with vulnerable young people and adults
• Experience of providing support, advice, and advocacy and communicating the needs of clients to other professionals
• Excellent prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11p.m. 3rd July 2024.
This position has become available because of an exciting internal secondment. We are therefore seeking a personable and proactive individual with exceptional attention to detail to join our team of Operations Officers.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not attending meetings, employees work from home where you will need to have an appropriate home office set up and live within, or in commutable distance, of the portfolio area of Bristol.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What we are looking for:
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, be able to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who is flexible in their approach, has a positive outlook and who will actively contribute to our team.
The successful applicant should live within, or very close to, the portfolio area of Bristol (please refer to the portfolio map in the job pack).
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
A salary of between £28,580 and £33,624 per annum dependent on experience.
From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.
Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please apply via our website.
The deadline for applying for this role is: Midnight on Sunday 14th July
Interviews: Tuesday 23rd July to be held in-person in Bristol, or South Gloucestershire. Details will be sent to candidates invited to interview.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to join our team in Birmingham & Solihull. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11187 Stroke Association Support Coordinator
Location: Home-based Birmingham and Solihull however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings).
Hours: Part-time, 30 hours per week (flexible working available)
Salary: Circa £22,919 per annum (FTE circa £26,700 per annum)
Contract: This is a fixed term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 7 July 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 15 July 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their careers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Clinical Supervisor (Mental Health)
Reporting To: Clinical Manager
Contract: Permanent
Hours: Part Time: 18 - 22.5 hours per week between 6:30pm and 12:30am (UK Time).
Shifts are 4 hours plus 30 minutes of admin time. Your preferred availability can be discussed at interview.
Salary: £40-45k / $80-90k full-time equivalent/pro-rata
Base: Remote (UK or NZ)
Closing Date: 19th July 2024, 5pm (Please note, we will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants)
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Competitive pension;
- Reimbursement for external clinical supervision;
- Health insurance.
About Mental Health Innovations (MHI)
MHI is an ambitious charity, driven to provide the public with access to much needed digital support services. The organisation's purpose, to transform lives by improving access to digital resources, is built on a strong belief that technology can help improve mental health outcomes in the UK.
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Summary
To provide online, in-the-moment clinical supervision and support to trained Volunteers, Clinical Practitioners (CPs) and Qualified Practitioners (QPs) in their text conversations with texters on our UK 24/7 text messaging platform.
Main duties
- Engaging in a non judgemental, collaborative manner with Shout Volunteers and practitioners taking conversations with texters. Ensuring risk and safeguarding concerns are appropriately handled and provide constructive feedback for their growth and development.
- Engage in clinical discussions with fellow supervisors on shift to ensure decision making is in line with Shout policies and solid rationales are built for clinical decisions made.
- Complete administrative work such as maintaining clinical notes, reporting in line with Shout policies when risk to life and safeguarding concerns occur.
- Work collaboratively with fellow supervisors on shift and other members of staff, to ensure optimal use of resources to meet platform demand.
- Take conversations with texters to help manage service demand
Job responsibilities
- Regularly attend meetings, online or in person, including team meetings, one-to-ones, workshops and training
- Attend regular external clinical supervision with external personal Supervisor (paid for by MHI) with a minimum of one session per month
- Contribute to service development and continuous quality improvement within the organisation, including participation in ongoing in-person or online training and professional development
- Maintain membership, registration and/or accreditation with a relevant professional body
- At all times, adhere to Mental Health Innovations and Shout’s framework, policies and procedures and engage in a way that is reflective of the organisation's values
Person Specification
Essential criteria
- Psychotherapy/Counselling/Psychology/Mental Health Nursing or Social Work practice qualification
- Accreditation/registration with the BACP, UKCP, BPS, NMC or NZAC, DAPAANZ, or equivalent relevant professional body
- Clinical/professional experience working with risk relating to suicide, self-harm, complex mental health problems and safeguarding
- Strong administrative skills with excellent attention to detail
- Excellent IT skills
Desirable criteria
- Qualification in Clinical Supervision
- Experience of working with children and young people
- Experience in working digitally with clients/supervisees
- Strong knowledge and experience of safeguarding, confidentiality and risk
- Sound experience of supervising groups or individuals
Key Competencies
- Excellent communicator
- Ability to multitask and work at a high volume whilst maintaining calm under pressure
- Ability to make sound clinical decisions in a fast moving environment in response to high risk situations
- Demonstrate a high level of resilience
- Adaptable to the needs of the organisation
- Self-motivated, hands-on, problem-solving approach, with a focus on effective and clinically sound decision-making
- Willingness and ability to work independently (remotely), whilst remaining connected to and engaged with the team
- Ability to communicate sensitive topics effectively
- Reflective, compassionate, kind, and respectful
- Proactive in reviewing own performance, improvement and development
The client requests no contact from agencies or media sales.
Family Support Team Leader (Family Hub Outreach Service), 28 hours per week, £35,012 per annum pro-rata (including London weighting), Central & East London. Fixed term to end March 2026
This is a highly rewarding role for a Team Leader to manage and coordinate the Outreach Service and other projects in Central & East London area, including recruitment, training and line management of staff and volunteers for the projects. The Team Leader will manage and deliver the Outreach service, for parents (of children 0-5 years) but this may change in future and will work closely with the Befriending Services.
We are looking for someone who have management experience for staff and can work under highly pressurised circumstances and competing demands. Experience of home visiting vulnerable families, excellent I.T skills and presentations skills with ability to engage with different audiences are essential.
You are required to have experience of writing reports to a high standard, collating data and information in an accessible format as well as ensuring can bring team on board to achieve targets and milestones in timely manner. Engaging in leadership meetings and representing Family Lives, experience of safeguarding and commitment to equal opportunities and diversity are essential.
The salary for 28 hours per week is £28,010.08 per annum
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
If you have any questions, please contact Fatima Ahmed, Area Manager after 1st July.
Closing Date: Sunday, 21st July 2024
Interview Date: Week commencing 29th July 2024
Job Schedule: Part-time (22.5 hours per week) / In-person attendance required
Salary: £40,000 per annum
Location: Al-Hasaniya Centre, W10 5PA
Closing date: 12th July 2024
Interviews dates: w/c 22nd July 2024
Reporting to: Board of Trustees
Supervised by: A trustee from the Board, typically the Chair
Who We Look For:
As our esteemed Founder/CEO embarks on retirement, we are on the search for an inspirational and resilient female leader to fill her formidable shoes. This pivotal role requires a savvy strategist, an adept relationship builder, and a visionary leader capable of inspiring and motivating a dedicated team, in synergy with our board of trustees. The ideal candidate will be deeply passionate about women’s rights with a profound understanding of the unique challenges faced by women of minority backgrounds, particularly those from the Arabic-speaking world.
Key Responsibilities:
● Operational Management and Governance: Ensure AH services meet quality standards and regulations via Senior Management oversight; identify and manage risks, and stay updated on UN ECOSOC developments.
● Strategic development and external relations: Lead strategic vision and planning, ensuring alignment with business objectives; cultivate networks and relationships to stay informed and advocate for AH services; represent AH locally and internationally, serving as spokesperson and promoting mental health initiatives for women affected by domestic violence.
● Financial Management: Collaborate with the Finance Director to meet financial goals and regulatory standards; oversee budget preparation, financial reporting, and auditing processes; maintain cost control within delegated authority levels.
● Fundraising and business development: Collaborate with trustees to align fundraising strategy with budget and priorities; oversee fundraising activities for optimal returns and sustainable income streams; lead strategic responses to tender opportunities and partnerships, ensuring effective coordination among stakeholders.
● Human Resource Management and Leadership: Inspire and lead staff and volunteers; foster a high-performance learning culture through effective management and communication; establish reporting systems for operational accountability; oversee salary and HR policies in consultation with trustees.
● Project Management: Define project briefs and outcomes for each funded project according to governance standards; approve or seek approval for business cases, receive progress reports, and address risks or issues; make decisions regarding changes in line with established governance protocols.
● Board of Trustees, Advisory Committees and Sub-Committees: Assist the Chair and Secretary in recruiting and onboarding new Trustees; ensure effective support for AH’s Board and Advisory and Sub-Committees; attend Board meetings and facilitate sound advice to the Management Committee, foster communication between Board and operational staff, and ensure the effective implementation of Board decisions.
Required Qualifications:
● Experience: Demonstrated leadership track record, ideally within the VAWG services sector with the ability to strategize, motivate, and guide a team towards achieving organisational goals.
● Skills: Proficient in strategic planning, financial management, and project oversight. Excellent communication skills for fostering positive connections.
● Qualifications: Preferably educated to degree level or equivalent.
Join us in our mission to continue delivering incredible results and making a significant impact on the lives of the women we serve. If you are driven by a challenge and thrive on making a difference, and can work as part of a dynamic team, we would love to hear from you.
With nearly 40 years of experience, our mission is to listen, support and not to judge, while our vision is to Engage, Empower and Educate.
Apply Now to Lead the Change!
The client requests no contact from agencies or media sales.
BACKGROUND
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network. We address housing poverty worldwide by partnering with communities and families to help them achieve their dreams of safe, decent housing.
Purpose of The role
We are seeking an experienced and enthusiastic Community Outreach Coordinator to join our growing, dynamic team. This role will support the development of a community hub attached to our charity retail “ReStore” in Romford—the first of its kind in the UK. Globally, over 1,000 ReStores operate with the mission of upcycling unwanted home materials to support low-income households and promote a circular economy.
Beyond being a retail space, our ReStore aims to become a community hub offering additional targeted activities and services to those most vulnerable to housing insecurity. Our pilot programme will focus on supporting women recovering from domestic abuse or trafficking. These women will access free essential goods from the store, and benefit from workshops and courses such as upholstery, upcycling, art therapy, employability, confidence-building, and practical life skills.
Main Responsibilities
We are looking for a self-motivated and enthusiastic individual to design and maintain all community outreach activities. The Community Outreach Coordinator will represent Habitat GB, working with the leadership team to develop and implement initiatives that increase the community hub’s visibility and impact.
This position will:
· Relationship Building: Cultivate and maintain relationships with collaborative partners in the housing support sector.
· Budget Preparation: Assist in preparing an annual budget for community outreach activities.
· Volunteer Management: Recruit, screen, and train volunteers.
· Event Coordination: Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
· Special Event Organisation: Organise special events, including donor and volunteer appreciation events, and fundraising initiatives.
· Proposal Development: Support the development of proposals for new initiatives.
· Performance Tracking: Track and report on outreach performance and impact.
· Safety and Compliance: Ensure events and activities comply with regulatory standards, manage risk, and ensure program safety and quality assurance.
· Additional Duties: Undertake additional responsibilities as assigned.
Person Specification
You will play a key role in developing and implementing community hub services and outreach efforts. You must have excellent interpersonal and communication skills, with the ability to adapt your approach to meet the needs of the people we support. This role is ideal for someone with a background in community outreach or social care, though we welcome applicants with relevant transferable experience and skills.
Skills and competencies:
The ideal candidate will possess:
- Experience of managing people or volunteers within a relevant sector.
- Skill in networking and liaising with specialist service providers or agencies to establish and improve service access for target groups, ideally within the housing support or related sector.
- Proven relationship-building skills to support collaboration and partnership activities.
- Understanding of the effects of trauma on people and how to work in a trauma-informed way.
- Good understanding of safeguarding practices in outreach work/social care and ability to work with confidentiality.
- Ability to effectively manage and, when designated, supervise diverse work activities.
- Ability to communicate and disseminate information effectively both verbally and in writing.
- Support for Habitat’s values and willingness to be a part of the Habitat GB team, contributing to an inclusive, kind and people-positive culture.
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding vulnerable adults and children in accordance with our Safeguarding Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures, and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is 21 July 2024 (at 11:59 pm).
Interviews will take place online from the week beginning 29 July 2024. Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
About you
Are you an experienced communications and marketing specialist looking for the next step in your career? Are you excited by the prospect of shaping a new, vibrant communications strategy for an established charity? Would you want the opportunity to play a pivotal role in delivering a 25th anniversary campaign to drive awareness, recognition and support?
If the answer to those questions is yes, please read on…
Job Title: Senior Communications and Marketing Officer
Reports to: Head of Fundraising & Communications
Direct reports: None
Salary: £32,000 - £39,000
Location: Hybrid working; fully remote role considered depending on location; head office 60 Great Queen Street, WC2B 5AZ
Hours: 34 hours per week, Monday – Friday; would consider condensed hours over 4 days.
About Lifelites
Lifelites is a small unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.
Our inclusive technology empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.
About the role
We are looking for an experienced, passionate and skilled communications professional looking for the next step in their career or a new challenge to help us deliver our ambitious growth plans and celebrate our 25th anniversary in 2025.
This is an amazing opportunity to join an established charity looking to reimagine its communications, marketing and brand awareness over the next 5 years.
With a new website launching in September, a special service expansion programme and a year of celebrations, this is a fantastic time to be joining Lifelites.
Applications close: Friday 19th July 2024 at 6pm
Interview: Wednesday 24th July 2024 (online)
Second Interview: Tuesday 30th or Wednesday 31st July (in-person)
The client requests no contact from agencies or media sales.
Location: Hybrid: Turn2us London Hub (Currently Hammersmith - likely move to Farringdon Autumn 2024) & homeworking - with some travel also required
Do you believe people with lived experience of poverty are best placed to develop programmes to address financial insecurity?
Would you like to join our values driven team that aims to support communities to find their own solutions?
Turn2us is a national charity that gives people information about what benefits and other financial support they can access, gives money in the form of grants, and works to break down the barriers that cause financial insecurity including racism, gender inequality, classism, ableism and homophobia.
The Local Programmes Team develops and manages programmes that work in a particular place, to give people experiencing financial insecurity control over decisions that affect their finances. We work with community organisations who are already experts and have trusted relationships in their communities and we support their work in a way that adds value to it.
We are seeking a passionate, value led individual with exceptional organisational skills to join our small and dedicated team. This role will provide a wide range of experience, from diary management, supporting community events, to developing inter team shared systems, and we offer opportunities to develop new skills.
We want to hear from candidates who are passionate about social justice and who want to make a positive difference to the lives of people struggling to keep their heads above water during this time of economic uncertainly.
Turn2us is committed to equity, diversity, inclusion and amplifying the voice of people with lived experience of financial insecurity – especially within our own team. We are especially keen to develop candidates who aren’t afforded a typical route to entry in the charity sector and provide a rich work environment, so they can expand their knowledge, learn new skills, and grow in confidence as they build their careers. No formal qualifications are required. We instead want to meet people who have good attention to detail and a tenacity and determination to learn and get things done.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 18th July 2024, 09:00am
Interview date: 26th or w/c 29th July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Communications Officer
Employer – Kids
Location – This is a remote position, but it is anticipated you will need to travel to London for meetings approximately once a fortnight.
Salary - £27,000
Hours – 12 month contract. 36 hours. Flexible hours can be discussed at interview.
Closing Date: Wednesday 17th July, 5pm.
The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.
Overview:
Join our dynamic team and play a pivotal role in driving social change for children with disabilities. As a Policy and Communication Officer, you will support the Kids’ social change programme by delivering clear, evidence-based policy and influencing objectives. You will collaborate across teams to ensure that the voices of disabled children, young people, and their families are central to our mission of systemic transformation.
Key Responsibilities:
Writing and Content Production:
- Craft compelling policy briefings, solutions, and reports.
- Develop engaging, policy-based messaging for diverse audiences, including government officials and the public.
- Create a variety of communication assets such as presentations, speeches, consultation responses, and letters.
- Produce content for various channels and support the creation of content by colleagues and young people/parents.
Research:
- Conduct thorough research and gather evidence from internal and external sources to support policy initiatives.
- Centre the experiences and insights of disabled children, young people, and their families in policy solutions.
- Maintain a well-organised, evidence-based content bank for communications and policy work.
- Stay updated on SEND policy developments, analyse news, and generate responses.
Outreach and Engagement:
- Coordinate outreach efforts to government and key stakeholders.
- Manage the organisation’s policy voice on social media.
- Plan and pitch stories to journalists to promote our work.
- Handle reactive media tasks, including responding to press opportunities.
Cross-Team Collaboration:
- Oversee platforms to facilitate campaigning activities.
- Collaborate with marketing to engage parents, carers, and young people, expanding our audience.
- Assist the Head of Policy, Voice, and Influencing in executing strategies and plans.
- Support coalition and alliance efforts, coordinating meetings and fostering relationships.
Person Specification:
Experience: Proven experience in a policy, influencing, or communications role.
Communication Skills: Exceptional written communication skills with experience in producing varied content for different audiences.
Research Skills: Strong research abilities to identify, evaluate, and analyse data supporting policy and communications.
Policy Development: Experience in policy development or using policy and evidence to influence outcomes.
Specialist Knowledge: Understanding of SEND issues and how to use social media to promote policy work.
Join us in making a significant impact on the lives of disabled children and their families through dedicated policy and communication efforts.
The good stuff/benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of a Fundraising Coordinator for their fast-expanding fundraising team.
What’s on offer:
Salary: £26-£33,000 per annum dependant on experience
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026.
The Fundraising Coordinator will play a pivotal role within the Supporter Services team, ensuring transactions and donations are processed according to strict guidelines. This role covers for the Supporter Care Officer during absences to maintain exemplary service, ultimately ensuring the development of long-term loyalty amongst our supporters. Key duties include:
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Manage daily tasks including post opening, cheque processing and banking.
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Work with CRM Manager to ensure all records are accurate and current.
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Propose and collaborate on admin improvements within the Fundraising department.
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Feedback on updates from the Fundraising Regulator and other key organisations.
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Conduct Regular Giving admin, ensuring Donors are contacted for missed payments.
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Undertake special projects as required, such as prospect research.
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Serve as the secondary contact for supporter enquiries via telephone, email and mail.
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Ensure Gift Aid Declarations are scanned and accurately processed onto Donorfy.
We’re looking for the following skills and experience:
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Proven experience of providing admin support in a fast-paced environment, ideally within the charity sector.
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Proven experience of working in a customer facing role.
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Familiarity with GDPR principles, ICO, HMRC and other relevant regulatory guidelines.
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Experience in managing post opening and management activity.
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Proven experience with offline donation processing, batching and banking procedures.
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Experience of data entry techniques of working with a CRM to optimise data integrity.
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Experience of and passion for delivery excellent supporter care.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.
£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
Fixed term contract of 6-9 months
Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have a passion for technology, a deep understanding of digital media, and a proven track record in managing digital projects from inception to completion. You will be inquisitive and analytical with great attention to detail and be at ease communicating with stakeholders at all levels.
About the role
Hybrid working (minimum two days a week office based for FTE)
As our Digital Producer, you will collaborate in cross-functional teams to ensure the successful execution of digital initiatives that align with our organisational goals. You will plan and deliver digital projects, manage the charity’s website, introduce improvements across our portfolio of digital platforms, and champion the user experience of our digital products and services.
You will also lead the technical management of our webinar programme, from planning to evaluation, and support the wider digital team and organisation with research and analysis.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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28 days holiday plus statutory bank holidays (with the option to buy additional leave)
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8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please send a CV including a supporting statement (no more than one side of A4) outlining how your experience meets the criteria set out in the person specification in the Applicant Pack. Applications without supporting statements will be automatically rejected.
Closing date: 9.00am, Monday 8 July 2024.
The first round interviews will take place on 18-19 July, with second round interviews on 23-25 July. Please let us know during your application if the timings may pose difficulties for you
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.