Service Manager Jobs in Westminster, Greater London
Are you a Governance professional who wants to build an effective risk and governance function in one of the UK’s leading homelessness charities?
We are looking for someone to join the Governance and Compliance team in the role of Head of Risk, Governance and Reporting. This key role will oversee processes which manage organisational risk, support the Board and Chief Executive in their governance responsibilities, and ensure all regulatory reporting is completed to a good quality and to timescale. In this role you will:
- Develop and oversee processes which manage organisational risk: the strategic risk register, the internal audit service and first line legal advice services.
- Support the Board and the Chief Executive in fulfilling their governance responsibilities for the charity ensuring compliance with relevant regulatory authorities and standards.
- Ensure regulatory returns and assessments are made on time and to a good quality, and support with regulatory inspections.
- Provide line management, support, and development to the Governance Officer.
- Work closely with the Director of Governance and Compliance and deputise as required.
You will be required to work flexibly for two days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for someone who can drive a culture of good governance and compliance within a complex organisation. You will be supported in this role to develop your skills and expertise whilst knowing that every day you are making a positive difference to some of the most vulnerable people in society. If you can demonstrate the below, we encourage you to apply.
- You will be a qualified company secretary or governance professional, or willing to work towards obtaining relevant qualifications.
- You will have excellent communication and influencing skills, able to advise a variety of people including colleagues, the Board and senior managers on a range of complex legal and regulatory issues.
- A methodical approach to work, with excellent planning and organisation, able to manage projects and multiple priorities within tight deadlines.
- Experience of leading and managing staff, or the capability to develop these skills.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 10 July 2024
Interview and assessments on: 23 and 26 July 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.
The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.
The Foundation is seeking an Employment Advisor on our newly developed Training Grounds project, in partnership with the English Football League Trust (EFL Trust) and seven other Club Community Organisations, on a nine month fixed term contract.
To oversee the Training Grounds project, delivering a series of activities (inc. 1-2-1 employment sessions, group activities, CV building, mock interview practice) and facilitating work experience/ placements) for up to 64 young people aged 16 to 24, from Haringey & Enfield that are not in employment, education or training, to support them into positive outcomes in education, employment (part-time, full-time, work experience and apprenticeships) and confidence building.
For further information and to apply, please visit our website via the 'Apply' button.
Closing date: 5th July 2024.
Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.
Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.
ABOUT THE ROLE
We are looking for a Forensic Psychologist to support our service based in Croydon. Based at a 27-bed residential property which specialises in forensic mental health, complex needs and dual diagnosis. As a Forensic Psychologist, you will support individuals with specific needs, and offer a level of contact, support, and supervision to support our residents to reintegrate within society. You will be providing psychological assessments and support residents who have multiple and complex needs that need support from our staff teams to meet their personal goals.
Penrose Croydon: A 27-bed residential property specialising in forensic mental health, complex needs and dual diagnosis. We offer psychologically-informed housing and resettlement support that comes with additional help for individuals’ specific needs. Our forensic mental health step-down services consist of four individual sites which cater for high and medium support for both, men and women.
Shift Pattern: 22.5 hours per week, shift pattern to be agreed.
This role is the equivalent of NHS band 8B
Additional Support Benefits for this specific role include:
- Clinical Supervision
- A CPD budget of £500 per annum
- Support from our Clinical Lead
ABOUT YOU
We are looking for a self-starter who can proactively encourage others, take leadership and ownership for creating a positive psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively and will have a background in a similar role as a Forensic Psychologist. You will also need to be HCPC registered and have post-graduate doctoral level training.
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Regular all staff webinar - access to leadership team to ask any related questions
WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?
- Provide advice and guidance to the wider team on criminology, psychology, and behavioural patterns, and how they link to resident/participant behaviours and engagement.
- Provide highly specialised psychological assessment for participants/residents with highly complex conditions based on the appropriate use, interpretation, and integration of data from a variety of sources, which may include neuropsychological testing.
- Exercise full clinical responsibility for resident/participant psychological care as a care coordinator within a multidisciplinary team.
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practice.
- Discuss and negotiate care plans with all relevant internal and external parties.
- Undertake highly skilled evaluations and make decisions about treatment options and provide guidance and consultation to other parties contributing to the resident/participant’s diagnosis, formulation, and intervention plan.
- Facilitate one to one and group workshops and interventions, workshops, PIE training, and support with implementation plans across the organisation.
- Ensure all work carried out is compliant with Health and Safety, CPD activities and HCPC requirements.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
- HCPC registration as an applied Psychologist with chartered status
- Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
The role of Senior Alumni Engagement Coordinator is to develop and maintain effective and long-lasting relationships with SEO alumni, through volunteering initiatives that encourage engagement including- creating volunteering opportunities, communications, events and stewardship. Stakeholder management is key to this role, and as such they need to be adaptable and have proven experience in managing stakeholders and multiple projects simultaneously. Excellent communication skills and a track record in developing and maintaining relationships with key stakeholders is fundamental to this role.
SEO London Alumni Relations Programme
SEO has a long history with our first alumni cohort graduating from the class of 2001. Our role is the nurture relationships with our vast pool of alumni, through an exciting engagement programme which includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities and access to our talent pool. We create avenues for our alumni to stay connected to SEO as well as the broader network and open doors for them in industry. Creating advocates who would recommend our programmes and support the next generation of under represented students to gain access to sectors which may not be immediately available to them.
Accountabilities
VOLUNTEER MANAGEMENT
- Working with the Head of Alumni Relations create our volunteering programme, providing a tangible offer for Alumni to continue to give back as members of our community as well as develop personally.
- Co- create and maintain a Volunteering database which will sit within the CRM and allow us to track, monitor and thank our volunteers accordingly. Helping to provide a better service to our alumni who have chosen to give their time.
- Create innovative ways through robust communication channels to attract volunteers to our roles
- Develop an engagement plan for our alumni, how do we steward our volunteers, do they receive a volunteering newsletter? How do we help them understand the impact they are having?
- Maintain the CRM and update with all active roles and progress
- Provide volunteering insights on a monthly basis to track and monitor the success of our recruitment offer
COMMUNICATIONS
- Alongside the Head of Alumni Relations you will be responsible for managing the creation and delivery of the Monthly newsletter, as an active participant in editorial meetings, you will be responsible for creating content and publishing the monthly newsletter
- As Comms lead for Social media you will be responsible for posting frequently across Linked In and Instagram to build engagement with our audience on these platforms
- You will provide monthly reporting on Newsletter open rates, the success of our comms in engaging our alumni as well as likes/ shares/ comments on social media EVENTS
EVENTS
- Supporting the Head of Alumni Relations in the delivery of monthly events, assisting with promotion as well as representing the team where possible at the events.
DATA
- Ensuring the CRM is kept up to date with all alumni data, highlighting any issues or concerns and providing solutions where possible, adhering to GDPR at all times.
CONNECT
- Our alumni engagement platform is specifically designed to engage our alumni and support them in connecting and expanding their personal network. Here they will find CPD opportunities, careers support and access to industry insights.
- The successful candidate will support the Head of Alumni Relations with processing all new members onto the CRM
- Lead on content for the platform to encourage engagement with our members
Required qualifications
-
University degree (any discipline)
-
2 - 5 years volunteer management/ Alumni Relations experience
Skills and experience
We are looking for applicants who have some demonstrable experience in the following skills and will be willing to learn and develop others:
- Project management and delivery expertise
- Experience in developing and maintaining relationships with key stakeholders
- Experience in volunteer management
- Experience in Event management
- Business development experience, including strategising, pitching and presenting of new ideas
- Strategic Management & Impact Analysis
- Stakeholder management – the ability to manage stakeholder relations effectively
- Marketing and Communication experience – ideally in delivering stewardship and stakeholder comms
- Analytical capability
- Industry knowledge
- Exposure to training and development techniques and coaching others on employability skills
- The ability to communicate, empathise and listen effectively with a range of internal and external stakeholders
- The ability to collaborate and work effectively within a team
- The ability to be creative and continuously look for improving the offerings of SEO-London
What we offer?
- Salary: £34.000
- Private Health Care
- Enhanced Pension Contributions
- Flexible Working - 2 days in the office
- Annual Leave 28 days plus bank holidays
- Enhanced Family Friendly Policy
- Discount to Nuffield Gyms
- Employee Assistance Programme and more..
Closing date for applications
Closing date 05/07/2024
First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July
Second interview – HR, hiring manager & Team member (In person, 1h) - 16th of July
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Closing date 05/07/2024
First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July
Second interview – HR, hiring manager & Team member (In person, 1h) - 16th of July
The client requests no contact from agencies or media sales.
Administrator (14-month FTC)
Are you an experienced administrator, self-motivated, and with a proven ability of successfully organising and managing a wide-ranging workload? Is doing a job that makes a difference important to you? We are looking for a responsible and competent administrator to provide a high level and timely administrative support to the work of the Ministries Team of the Methodist Church.
To be considered for this role, you will be enthusiastic and hardworking, with good time management and organisation skills. You should possess excellent interpersonal and communication skills. The ability to engage with and use effectively various web based software tools is desirable. Logistics and event management experience is also beneficial for this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you require reasonable adjustments to made at any stage of the recruitment process, please let us know
Closing Date: Sunday 7th July 2024, 23:59pm
*Please note this closing date was amended from Saturday 6th July to Sunday 7th July 2024
Shortlisting: Monday 8th July 2024
Interview Date: Wednesday 17th July 2024 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This senior leadership position is pivotal within NFF, acting as the bridge between flood risk management organisations and the communities we support. Your role will involve significant national travel and occasional evening and weekend work.
Responsibilities
- Projects and Workstreams: Oversee and ensure outstanding delivery of community projects.
- Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Recovery Services: Develop our Recovery Services offer.
- Leadership and Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage key stakeholder relationships, ensuring strong partnerships.
- Project Management: Secure and manage new and existing projects in line with our strategy.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities.
Day-to-Day Activities
- Support junior team members in project management and delivery roles. Manage development pathways for team members.
- Liaise with stakeholders to ensure smooth operational and community engagement activities.
- Manage partnerships and competing agendas for the benefit of communities.
- Identify new income streams and initiatives, working with the team to develop these.
- Develop and enhance our community engagement and recovery services.
- Collaborate with the Management Team on setting and delivering NFF’s strategy and objectives.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathize with flooded individuals and communities.
- Organisation: Highly organized, flexible, and capable of senior leadership.
- Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Direct flooding experience is valuable but not essential.
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Building income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
Terms & Conditions
- Location: Home-based with significant national travel.
- Terms: Permanent, full-time.
- Salary: £41,000 per annum.
- Work Hours: Frequent evening and some weekend work required.
How to Apply
If you are passionate about community engagement and have a strong track record of empowering people and ensuring their voices are heard, we would love to hear from you. Apply now to join our dedicated team and make a significant impact on the lives of those at risk of flooding.
National Flood Forum – supporting and representing flood risk communities
To apply please send Your CV (maximum 2 sides) and a supporting statement (maximum 1 side) demonstrating how you meet the requirements and why working for the National Flood Forum appeals to you.
Please also complete the Equal Opportunities form via this link https://forms.gle/DNzZ1T23V85pDXdh7
Closing date for applications is July 19th 2024 at 5 p.m.
Please tell us how you heard about this position on your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a desire to end loneliness and improve the wellbeing of older people? Are you familiar with the Greenwich borough and the struggles of its older residents?
We have an opportunity to work on a new project as our Befriending Development Coordinator.
You will work closely with Greenwich residents aged 50 years + and other relevant stakeholders to enable a programme of services, events and activities which seek to improve their health and wellbeing. It will target those who are lonely, isolated, and living in disadvantaged parts of the borough.
This post is based in our offices at Sherard Road in Eltham but will involve work across the borough of Greenwich so the ability to travel easily is important.
If you possess these skills and want to be part of a rewarding project we would love to hear from you. Further information about the post and application forms can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
ME/C&D/FR/UK-R2
Position title:
Marketing Executive
Reports to:
Social Media Manager
Location:
HYBRID with some travel to our Nottingham or London offices
(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £24,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)
Application Process & Closing Date:
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line.
Approx. Interview & Role Commencement Date(s):
Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED
Start: ASAP
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.
The Role:
The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.
Responsibilities:
· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:
o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.
o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.
o Support of our paid search efforts in accordance with our agency’s directions.
o Support on the TV appeals, OOH, events and more as needed.
· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.
· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.
· Engage with key followers of our social media accounts including influencer management, strategy and reporting.
· Time will be split across all marketing functions with an emphasis on social media marketing.
Person specification:
· Experience in an agile fundraising environment where priorities can change without warning.
· Test and learn mindset to deliver the best performing marketing activities.
· Data driven to optimise performance across channels.
· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.
· Stays up to date with social media trends including new social channels.
· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.
· Good organisational and time management skills.
· Strong copywriting skills including the ability to story-tell.
· Creative thinker to do things differently.
· Strong communicator and able to work collaboratively.
· Ideally degree level education.
Essential for Successful Postholder to:
- Possess the ability to demonstrate current eligibility to work within the United Kingdom
- Be able to either:
1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;
OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
AND
- Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
- Undertake any reasonable responsibilities as required by Line Manager
- Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
How to Apply
Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter.
We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Please note will be a relocation package offered as the role is based in Cyprus.
About the role
We are seeking a versatile and experienced CAMHS nurse to work as part of our CAMHS Service to British Forces Cyprus. You will be responsible for providing a child and adolescence mental health service to individuals and families by providing a range of clinical interventions to children and young people across British Forces Cyprus (BFC) who are struggling with their mental health and require specialist support from mental health services.
You will work autonomously and carry a clinical caseload of service users requiring CAMHS intervention, utilising age-appropriate interventions in line with NICE Guidelines.
You will report to the Locality Team Leader and will be supported by the Clinical Advisor for CAMHS.
About the team
There are 3 SSAFA locality Community Health teams in Cyprus, each team is led by a Locality Team Leader; the teams consist of Midwives, Health Visitors, School Nurses, Community Children’s Nurses, CAMHS, Dietitian and Speech and Language Therapists. The Community Health Service is supported by a Child Consultant Psychiatrist and a Community Paediatrician who provide a peripatetic visiting service from the UK.
About you
To carry out this role successfully you will be a Registered Mental Health Nurse, with relevant post qualification experience. Experience of work within a military environment would be an advantage. You will have a good working knowledge and understanding of safeguarding, with the opportunity to facilitate safeguarding training and participate in Family and Children in Need Supervision.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight (GMT) on Wednesday 17 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Wednesday 24 July 2024
ROLE SUMMARY
This role offers an exciting opportunity to make a significant impact on the lives of young people and contribute to the ongoing success and development of The Diana Award's programmes and partnerships.
The Director of Programmes and Partnerships is responsible for ensuring The Diana Award delivers quality impactful programmes and develops strong strategic partnerships that harness young people's power and potential to change the world. This role is one of four Director-level positions within the organisation, forming the Senior Leadership Team alongside the CEO.
The Programmes Directorate currently comprises four teams: Anti-Bullying, Mentoring, Social Action, and Impact and Influence, with a staff count of 25 plus a pool of associate trainers. The Diana Award’s programme strategy (2021-2026) focuses on embedding evidence-driven, youth-led approaches across our programmes, enhancing our profile as a platform for youth-led social action, and increasing our influence on policies affecting young people.
The Director of Programmes and Partnerships will work collaboratively with other members of SLT and the CEO to drive forward the organisation’s strategy and plans as set out in The Diana Award’s five-year strategy, Future Forward, and play a vital role in shaping the new strategy.
As part of our Future Forward strategy, you will lead on the specific objective to develop and deliver programmes for young people that unlock their potential, create opportunities for growth and inspire action.
Impact and Effectiveness: Increase our effectiveness and impact by embedding evidence-driven, youth-led approaches across our programmes.
Expertise and Profile: Enhance our expertise and profile as a platform and catalyst for youth-led social action.
Voice and Influence: Increase our voice and influence on policies and practices that affect the young people we work with and their ability to effect social change.
JOB DESCRIPTION
Senior Leadership
- Drive the organisation’s strategy and vision as a member of the Senior Leadership Team, taking key decisions in the best interest of the organisation.
- Promote best practices across the organisation, including equal opportunities, risk management, data protection, safeguarding, health and safety, volunteer management, continuous improvement, and staff support and development.
- Build and maintain effective relationships with external stakeholders across public, private, and third sectors to ensure high-quality delivery of all The Diana Award’s programmes.
- Represent The Diana Award at external events and act as a media spokesperson as required.
- Prepare reports for the board of trustees and participate in board meetings.
Programme Strategy
- Provide leadership for programmes that deliver high impact, co-designed integrated approaches, which put young people at the centre of design and delivery in line with our theory of change.
- Lead the design, delivery, and review of The Diana Award’s programme strategy, ensuring alignment with strategic priorities and conducting quarterly reviews to monitor progress.
- Work with the Impact and Influence team to embed evidence-based programming within the directorate, developing and rolling out appropriate systems and processes for monitoring, evaluation, and learning.
- Oversee The Diana Award’s policy function, supporting the Policy team and heads of teams to develop and embed policy objectives within programme plans, contribute to policy development, and identify opportunities to engage policymakers with our work.
- Identify and develop cross-cutting workstreams and initiatives to support the programme strategy and assist programme managers in their implementation.
- Maximise opportunities for young people to engage meaningfully and inclusively in programme planning, delivery, and review, adhering to sector best practices.
- Collaborate with the Communications and Impact and Evaluation teams to develop robust and compelling resources to communicate programme impact to core audiences.
Programme Partnerships and Funding
- Build and maintain strategic programme and policy partnerships effectively through regular communication and quality report production.
- Identify and cultivate new programme partnerships and funding opportunities to support the growth and sustainability of our work with and for young people.
- In collaboration with the fundraising team and programme heads, develop pitches, products, and funding proposals.
- Hold budgetary responsibility for the Programmes Directorate and work with heads of teams to develop annual budgets and monitor expenditure.
Team Leadership and Management
- Build a cohesive and engaged Programmes Directorate that embraces The Diana Award’s core values, delivers work to the highest standards, and fosters a culture committed to reflective learning, accountability, and impact.
- Provide strategic and operational oversight on safeguarding as a member of TDA’s safeguarding committee, ensuring that a safeguarding culture is embedded within the programmes directorate and that safeguarding policies and procedures are fully understood and applied across teams.
- Directly line manage heads of teams, enabling them to connect, collaborate, and provide peer support through regular group meetings.
- Manage and support the wider Programme Management Team to collectively plan and deliver against our strategy through regular check-ins and monthly meetings.
- Ensure teams have clear shared and individual work plans, and that regular supervision, appraisals, and team meetings occur to monitor progress.
- Foster effective business partnerships between programme teams and core functions such as safeguarding, Marcomms, Operations, Fundraising, etc.
- Implement appropriate policies and practices for recruiting, onboarding, and managing volunteers in line with sector best practices.
- Encourage and support continuous professional development within the directorate by signposting and seeking relevant opportunities.
PERSON SPECIFICATION
Skills and Experience
- Substantial experience in a similar leadership role, managing a fast-paced programme portfolio.
- Experience leading and delivering successful large-scale services for young people.
- Strong understanding of evidence-based programming, including using theories of change to guide programme practice.
- Proven experience in fundraising and business development, ideally including commercial projects.
- Proven experience of cultivating new programme partnerships to support service delivery and / or policy engagement.
- Demonstrated ability to lead, motivate, and develop a cohesive, high-performing team.
- Highly developed skills in influencing and bringing about change at a senior level.
- Public speaking and proactive networking abilities.
- Excellent organisational, planning, and management skills with a strong attention to detail.
- Superior interpersonal, written, and verbal communication skills, capable of working with a wide range of stakeholders.
- Experience in budgetary management, forecasting, and reporting.
- Demonstrable experience of safeguarding, from both a strategic and operational perspective.
Personal Attributes
- Commitment to and ability to inspire adherence to The Diana Award’s vision, values, and mission.
- A self-starter with drive, determination, and commitment to achieving results.
- Commitment to self-development and keeping up to date with sector trends and developments.
- Good judgement and the ability to make sound decisions.
- Driven to achieve great results.
OUR CULTURE
We know that change is a team effort, and work hard to make sure every member of staff is inspired, nurtured and supported.
Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, equipment to support you both at home and in an office environment (if applicable), opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.
APPLICATION DETAILS
Application deadline: Thursday 04 July 2024 at 1PM. Shortlisted candidates will be invite to an interview during the week of Monday 15 July 2024 in our London Office.
Good luck with your application!
The client requests no contact from agencies or media sales.
Financial Education Delivery Coordinator
Just Finance Foundation (JFF) seeks to create a financially resilient nation where every individual has equal opportunity to thrive. The Education Team’s focus is developing and promoting financial literacy tools for primary schools to help children and their families learn about money. We work to train teachers to be able to deliver financial education and help them build it into their curriculum.
The Financial Education Delivery Coordinator position at Just Finance Foundation (JFF) is an exciting opportunity to participate in the delivery of new resources that will ensure children can access the education they need to manage money well in the future. We have ambitious targets to see our financial education resources in over 1,000 schools over the next 3 years. Your motivation and target driven ambition will help us expand LifeSavers, our free schools programme.
What we’re looking for:
· A strong communicator who is committed to serving schools, teachers, and children well
· A strategic thinker who is energised by the challenge of reaching a big audience
· A project manager who can develop plans to achieve goals within set timelines
· A team player who thrives in a supportive environment
· A data enthusiast who understands the purpose of gathering impact data, the value of analysing it, and the importance of sharing it with funders, supporters, and stakeholders
The Financial Education team is at the forefront of Financial Education in the UK. This is an ideal opportunity for an experienced and innovative education professional to make a significant contribution to the future wellbeing of our children and communities.
What the role looks like
The Financial Education Coordinator will be responsible for recruiting and onboarding schools to embed our free financial education resources into primary school classrooms. You will have an excellent understanding of the challenges and pressures that exist within a primary school environment. You will be able to generate enthusiasm for financial education, as well as develop strong relationships with schools and other project collaborators. You will achieve this by proactively researching, networking, and making connections with schools in London and the Southeast region. You will speak to stakeholders, including teachers and school leadership, to promote our programme. Once they have registered, you will then train the teachers and school staff on how to incorporate our resources flexibly into their classrooms. The Financial Education Delivery Coordinator will need to work flexibly with each school to best meet their needs, according to our policies and guidelines. Reporting the progress of the various programmes is a key part of the role and the ability to collate data, identify risks, and meet deadlines is crucial.
As a part of the broader Programmes and Innovation department, this role is a creative opportunity to develop new ideas and ways of delivering financial literacy to primary schools. We encourage thinking outside the box that respects the demands placed on teachers and school staff. Crucial to the role is a willingness to be part of a wider project team, an ability to adapt and respond to change, and a belief in the impact that we can make to young people.
To Apply: Please send your CV and a cover letter of no more than 2 pages no later than 9am, 8th of July 2024.
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Care Leavers Employment Project Coordinator
Reference: 220
Hours: 37.5 hours per week
Salary: £28,600- £31,000.
Based: Watford
About the Role
As a Care Leavers Employment Project Coordinator for Hertfordshire Mind Network (HMN), you will support and manage the development of this project and will co-ordinate, develop and grow this new service.
You will play a crucial role in supporting care leavers aged 21+ on their journey to meaningful employment and independent living by providing employment guidance, resources, and support services with the aim of sustainable employment at our charity with ongoing person-centred support.
You will work closely with care leavers, local authorities, ICB contacts, HMN HR team, HMN senior management team, and other stakeholders to facilitate access to HMN volunteering, shadowing & employment opportunities, training programmes, and career development initiatives. The goal is to empower care leavers to achieve sustainable employment, good mental health and build successful careers at HMN, with the view to develop the service to include partner organisations and other stakeholders where successful careers may be established for care leavers.
The project ethos will be based on Maslow’s Hierarchy of Needs, with an awareness that individual differences must not be overlooked, that these needs can be pursued simultaneously, that the theory may not be universally applicable across cultures, and the influence of social, environmental, and structural factors.
Key Responsibilities:
- Develop and implement programmes and initiatives to support care leavers in their journey to meaningful employment, including job readiness training, CV building, interview preparation, training opportunities and access to an HMN mentor/buddy.
- Join the Care Leaver Covenant and sign up to the Care Leaver Friendly Employer Charter, harnessing the opportunities available to support the project, including the Inclusive Employment Toolkit.
- Build and maintain partnerships with local authorities, ICB colleagues, educational institutions, and community organisations to create opportunities and secure support for care leavers.
- Provide one-on-one support to care leavers, including conducting assessments of their skills, interests, and career goals, and developing individualised employment plans and opportunities to enhance their employability and career prospects.
- Advocate on behalf of care leavers to address any barriers to employment, such as lack of education, training, or work experience, discrimination, mental health challenges, or housing instability.
- Organise and/or facilitate workshops, training, and networking events to enhance the employability skills of care leavers and connect them with potential employment opportunities and mentors.
- Monitor and track the progress of care leavers in securing and maintaining employment and provide ongoing support and guidance as needed.
- Maintain accurate records, databases, and reports on the employment outcomes of care leavers, and gather feedback to evaluate the effectiveness of support services and identify areas for improvement.
- Stay informed about relevant policies, regulations, and best practices related to care leavers, employment, and youth services, and ensure compliance with legal and ethical standards.
- Collaborate with colleagues and participate in team meetings, trainings, and professional development activities to enhance the overall effectiveness and impact of the project.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is 7th July 2024
Interviews shall take place from 12th July 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Officer
Employer – Kids
Location –This is a remote position; however, you will need to travel to London around once a month for team meetings.
Salary – £27,000
Hours – 36 hours per week, flexible hours can be discussed at interview.
Closing Date: Wednesday 17th July, 5pm.
The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.
Experience - 1-2+ years in marketing or communications or equivalent role, or a similar qualification.
Join our dynamic marketing team at Kids. We are a leading charity dedicated to making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families. We're experiencing an exciting surge in audience growth and engagement, fuelled by our recent rebranding, cutting-edge website, and innovative marketing strategies.
We are seeking a digitally-focused Marketing Officer to elevate our marketing and communications to new heights and to make a real impact. This role is pivotal in inspiring and engaging our diverse audiences, clearly communicating our mission, and contributing to our ongoing success.
Key Responsibilities:
- Inspire and Engage: Communicate our vision and work to help children with SEND and their families through compelling campaigns.
- Multichannel Campaign Delivery: Execute campaigns across various channels for fundraising, service awareness, and relationship building.
- Customer Relationship Management: Develop and manage customer journeys and relationships for different types of contacts.
- Email Marketing: Create and send newsletters and campaign content using our email marketing platform.
- Social Media Management: Plan and deliver content across all social media channels to increase engagement and reach.
- Brand Champion: Position and manage the Kids brand, ensuring consistency and recognition both externally and internally.
- Content Creation: Collaborate with internal staff to produce branded content using Canva and other design programs, and coach others in design usage.
- Website Management: Oversee the content and functionality of the Kids website to ensure optimal performance and user experience.
- Audience Growth: Expand our online audience and database through effective campaign delivery, SEO, and other strategies.
- Branded Materials: Produce branded booklets and reports, including writing and managing design (in collaboration with external designers).
- Social Media Advertising: Assist in the delivery of social media advertising campaigns.
- Campaign Analysis: Analyse and report on campaign results to measure effectiveness and inform future strategies.
Personal Qualities:
- Natural communicator with the ability to appeal to various audiences.
- Creative thinker with a passion for design.
- Enjoys a role with diverse responsibilities.
- Organized and prefers working with a plan.
- Comfortable with data and process-related work and result analysis.
- Interested in CRM, customer journeys, and relationship nurturing.
- Capable of inspiring and motivating others.
Experience:
- Experience in marketing or communications campaigns targeting different audiences.
- Copywriting skills for various audience types.
- Familiarity with design programs and their use in engaging audiences.
- Proficiency in social media communications.
- Skills in content planning and management.
- Experience with website and content management platforms.
- Competence in using IT, including all Office programs.
The good stuff/benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a
- Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RLS
RLS is a UK charity and a non-profit company in Greece (AMKE).
Refugee Legal Support works in solidarity with people who migrate. We operate in the UK, France and Greece, promoting and protecting rights through legal support, casework, litigation, engagement, training and partnerships. We advocate for safe migration and oppose discriminatory immigration systems and policies.
RLS has held a legal aid contract in the UK since 2023.
About the Afghan Pro Bono Initiative (APBI)
The Afghan Pro Bono Initiative is a specialist casework project delivered by RLS with funding and pro bono assistance from 14 leading commercial law firms. It is a project delivered in partnership with SPI.
Firm pro bono lawyers are trained and supervised by the project’s two full-time supervising lawyers so that they can then assist with legal casework.
APBI has two core components. The team delivers legal information and support to and within the Afghan community, working together with the Community Engagement and Research Lead to ensure wide access. While the project also provides high quality legal representation in a range of cases for this community. This includes family reunion, the ARAP scheme, the Afghan Citizens Resettlement Scheme and others.
APBI then aims to respond to the increased need for legal information, advice and representation of Afghan nationals and their family members forced to seek protection and reunion with family in the United Kingdom following the Taliban takeover. The project is now going into its 3rd year, and won the Most Effective Pro Bono Partnership Award at the Law Works Pro Bono Awards in 2022 as well as being nominated and commended for numerous other awards in 2022 and 2023.
The casework of this project feeds into strategic research, policy and advocacy efforts to make existing ‘safe’ routes to protection (in particular refugee family reunion and resettlement schemes) more accessible and effective, advocate for their expansion and defend the fundamental rights of people on the move by influencing policy and decision making.
Litigation arising out of the project is actively pursued (where eligible) under RLS’s legal aid contract to push for better decision-making, secure results for individuals and pursue improvements in the relevant law, policy and practices.
RLS recognise that pro bono legal work is always an adjunct to, and not a substitute for, an adequate system of publicly funded legal services.
Key responsibilities and objectives
The post holder will be a staff member of Refugee Legal Support. They will be a participant within the Afghan Pro Bono Initiative project team, which comprises two lawyers (the other being at SPI), a coordinator and a Community Engagement and Research Lead in addition to the volunteer lawyers from the individual commercial firm partners.
Key responsibilities
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Manage a small caseload and provide high quality legal advice and representation to clients;
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Supervise the work of volunteer pro bono commercial lawyers on cases;
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Deliver training to pro bono commercial lawyers;
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Ensure that all legal work is promptly and accurate recorded on RLS’s case management system and keep relevant time recording;
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Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, including both the Afghan Community and building the capacity of other practitioners;
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Work in close collaboration with the other project Lawyer/s to develop and share experiences and best practice in relation to all aspects of casework (legal, evidential and procedural) and relevant internal processes;
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Work in close collaboration with the Legal Director, Programmes Manager and Coordinator to ensure that appropriate steps to achieve the aims and objectives of the project are taken, including ensuring that relevant data is obtained and assisting with the timely completion of the project Operational Plan/s;
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Work in close collaboration with the APBI Coordinator and Programmes Manager to contribute to the production of materials such as project periodic reports, information on emerging and strategic issues in relation to ‘safe’ routes for use in advocacy, content for newsletters, social media posts and articles to raise awareness of the project and its aims and outputs;
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Participate in, and contribute to, RLS’s monitoring, evaluation and learning framework;
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Be an active member of the RLS team participating in team meetings at both the UK and International level: engaging in a collegiate and collaborative environment that includes participating in the development of a new and exciting legal organisation;
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Be an active and collaborative member of the APBI Project team together with the other Lawyer/s, Coordinator and Community Engagement and Research Lead;
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Work in close collaboration with the Community Engagement and Research Lead to contribute to the production of information sheets and other materials to disseminate to the Afghan community/ies;
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Maintain accurate and confidential records in line with GDPR;
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Adhere to RLS safeguarding policies and procedures at all times.
Person Specification
Essential
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Be either a member of the Bar, a solicitor and accredited to IAAS Senior caseworker level, accredited to IAAS Senior caseworker level, or OISC accredited to Level 3;
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Experience of asylum casework;
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Experience of refugee family reunion procedures and applications, including applications outside of the Immigration Rules reliant on Article 8 ECHR and other human rights provisions;
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Experience of online immigration applications;
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Demonstrable knowledge of legal aid provision and ECF applications;
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Demonstrable supervision experience;
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Experience of and commitment to working in a collaborative way on legal cases;
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Good verbal and written communication skills in English;
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Strong organisational skills, including the ability to prioritise work and meet deadlines;
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Strong attention to detail, responsiveness, reliability and dependability;
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Strong interpersonal and relationship management skills and an ability to deal professionally and collaboratively with both legal and not-for-profit stakeholders;
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Computer literacy;
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Right to reside and work in the UK;
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Enjoy working with a small team in a flexible and fast-paced environment, as well as being an independent self-starter able to work with a high degree of autonomy;
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Have a strong commitment to upholding the human rights of asylum seekers, migrants, and refugees;
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Commitment to the aims of the project and the values of RLS.
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not a barrier to the role.
Desirable
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Those with lived experience of navigating immigration systems are strongly encouraged to apply and will be favourable considered;
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Experience of legal aid casework;
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Experience of conducting immigration appeals and/or public law litigation;
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Experience of supervising commercial lawyers in a pro bono project setting;
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Experience of preparing and delivering training;
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Interest in collaborating with non-legal colleagues to bring about systemic change;
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Working knowledge of Dari and/or Pashto.
You can apply via Quick Apply or by downloading the Recruitment Brief and following the application instructions, no later than 14 July.
We will arrange interviews on a rolling basis and reserve the right to close the round earlier. If you do not hear from us by two weeks after the closing date this will mean that on this occasion we have not been able to take your application forward. Please do feel free to apply again for any future positions which may be of interest.
The client requests no contact from agencies or media sales.