Service Manager Jobs in Hendon, Greater London

Closing date for applications: 16 October 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent

Location: Flexible (UK only): remote and/or London office, plus possible business travel

Salary: £35,000

Start date: ASAP

Are you a friendly and outgoing communications professional interested in working for the Communications Services team in a value-driven company that’s focused on doing good? If you’re creative and highly organised with demonstrated experience producing first-class social media and online digital/video content, and confident coordinating and delivering a range of communications projects, then this is the job for you.

Who are we

Scriptoria is a values-driven, ethically focused company with a strong international reputation for excellence. We specialise in helping third-sector and research clients around the world with their work to tackle sustainable development, poverty reduction, health, and climate and environmental issues. We work with governments, foundations, research institutes and international development organisations globally. The company is made up of four service-delivery teams: Communications, Training, Data and Software, and Consulting.

Who we are looking for

Our Communications Services team is seeking a talented Communications Officer, Social Media and Digital, with a background in sustainable development, science or health communications. The successful applicant will be educated to degree level with at least a 2:1 or 1st class honours degree.

You will need to be creative with the ability to produce social media campaigns, digital content and videos, and lead the development of engaging websites to tell our clients’ stories. Plus, you’ll need to be highly organised and able to juggle multiple tasks to coordinate and deliver a wide range of engaging communications materials. You should also be open to travel, as the role could require you to visit projects in Africa or Asia.

What you will do

You’ll lead our social media and digital services for international development and research organisations around the world, as well as coordinating and providing advice on a range of other communications projects – covering topics such as climate change, health, poverty reduction, social equity, agriculture, water resources management, and green cities. You’ll need to think strategically and creatively, respond effectively to emerging trends, and help our team develop and grow.

Your role will include:

• Leading social media and digital communications services: you will conceptualise, coordinate and deliver social media campaigns, videos, websites, newsletters and other digital products for our clients – leading innovative content strategies that drive engagement.
• Content creation: you will create social media content and assets, graphics, videos and animations. You will also develop design templates and mock-ups, format presentations and Microsoft Word documents, produce event materials and make website updates.
• Project management: you will be the main point of contact for specific clients and projects, gathering requests for new products and services, and coordinating content development and graphic design work with other team members to ensure that projects are delivered efficiently and effectively. This may lead to overseas trips for some clients.
• Managing Scriptoria’s social media and website: you will lead Scriptoria’s external social media marketing and ensure our website and digital landscape remains dynamic and up to date. You will test and advise the team on new tools or programs.
• Business development as part of the team: you will explain our work to potential new clients, showcase our many successful projects, increase the amount of digital work flowing into the company, and so ensure that Scriptoria’s Communications team moves from strength to strength.

Working at Scriptoria

This role offers the opportunity to get involved in a variety of projects, gain experience in different areas and contribute to the diverse range of services that Scriptoria provides. As a small and collaborative team, we are looking for an enthusiastic team player who is happy to support a variety of tasks and develop further skills, as needed, in the role.

Our staff have the flexibility to work wholly or partly from home or from our office in Tooting, South-West London, during regular operational hours (08:30–17:30; 40 hours/week). If working from home, staff must have a working environment suitable for holding video-call meetings with clients. Wherever you work, you will interact regularly with other team members to share skills and exchange ideas.

You will have 25 days of annual leave per year, plus UK public holidays.

Key skills and experience required

1. A 2:1 or 1st class honours degree in a subject area relevant to our work. A postgraduate qualification would be an advantage.
2. A minimum of five years’ work experience in a communications role.
3. Extensive knowledge and use of social media channels (X, Facebook, LinkedIn, Instagram etc.), marketing platforms (e.g. for newsletters) and management tools (e.g. Hootsuite).
4. Experience using a range of tools to create digital communications materials (e.g. Canva and video editing software; Illustrator and Premier Pro would be an advantage) and content management systems (e.g. WordPress).
5. Understanding of the digital landscape, emerging trends, tools and best practices in social media and digital communications (including SEO, UI, UX, Information Architecture).
6. Demonstrated experience developing and implementing social media, digital and campaign strategies, and using reporting and analytics tools – with proven success in driving engagement and followers.
7. Strong creative flair with a strong understanding of best-practice design principles.
8. Strong project management skills and the ability to multi-task, meet deadlines and cope flexibly with a range of jobs to meet (and exceed) client expectations.
9. Excellent writing, editing and proofreading skills, with strong attention to detail.

Desirable characteristics

• Motivated and driven, with a strong desire to expand and build the company’s social media and digital communications services work, including building a team around you.
• Innovative, able to think outside the box and develop inspiring campaigns and products that stand out and showcase our clients’ amazing work.

How to apply

Please email the following to apply:

• CV and a one-page (one-side) cover letter. In your cover letter please (a) explain briefly why you would like to work for Scriptoria and why you’re the type of person we are looking for, and (b) outline how you meet the criteria for the job, making clear reference to the numbered list above. Please include examples of your most relevant experience, using specific examples wherever possible.
• A statement of when you would be available to start work, where you saw this job advertised, and confirming that you have the right to work in the UK.

Please apply by 16 October 2024, 23:59 (BST)

N.B. By submitting your application to us you agree for Scriptoria to retain your details in line with GDPR. These will only be used in relation to recruitment.

Interviews will be held via Microsoft Teams on a rolling basis. Invitations to interview may be sent to candidates before the closing date for applications. Our advice is to apply early.

Please note: if you do not receive a response from us within six weeks of the deadline then we have not decided to proceed any further with your application.

World Obesity Federation is seeking an Events Coordinator to join their team as maternity cover.

World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.

This position will begin assisting the Events Manager with the events programme and continue as maternity cover in 2025. Main responsibilities will include managing the educational events programme including in person obesity management training courses ‘Scope Schools’ as part of the SCOPE e-learning site held regularly throughout the year, and monthly educational webinars, alongside the Head of Education.

Also working with Head of Policy on medium sized events such as the Global Obesity Forum in person in New York in September 2025, and other smaller policy and fundraising meetings throughout the year. Also included in the role is managing webinars for World Obesity Day and other campaign days.

It will also involve managing the planning of the bi-annual congress the International Congress on Obesity to be held in Mexico City June 2026, overseeing the work of the PCO and organising committees to ensure development is on schedule and key milestones are achieved.

Essential skills and experience - experience of managing medium sized global events and conferences on an international scale, working with global stakeholders. Excellent administration and organisational skills, right to work in the UK and able to travel internationally on a regular basis. 

The Events and Activities Producer will be responsible for overseeing the delivery of social activities, events and services.

Pembroke House is a centre for community, creativity and collective action in Walworth. We work across two buildings in Walworth: Pembroke House and All Saints Hall. One of our core activities is the Walworth Living Room (WLR), a space where people can hang out, enjoy various activities, build relationships with each other, eat, learn, share and create. Located in the All Saints Hall building on Surrey Square Road, it is a place where people can work together to develop models of collective support and of collective control over community resources. Staff and visitors work collaboratively to make decisions about how the space is run.

The Walworth Living Room offers a cafe, activities, resources and workshops that support people to:

●  Spend time with their friends, family and neighbours

●  Meet new people and build new relationships with people of different backgrounds and experience

●  Understand the value of social connections for individuals and society and the root causes of social isolation

●  Share and practise the skills needed to sustain healthy community in a diverse neighbourhood

●  Imagine a more just and beautiful neighbourhood

●  Build collective power that enables us to take action or create projects for the benefit of the neighbourhood

The Events and Activities Producer will be responsible for planning new activities, commissioning people to deliver them, coordinating logistics and developing a plan to monitor and evaluate them. Those activities will take place predominantly in the WLR, but may take place outside the hours it is open to the public or in our other building, Pembroke House. The role will also support other individuals and organisations to deliver activities. And it will hold overall responsibility for the schedule of all activities. Key to this role is ensuring that all activities are aligned with the organisation’s mission and values and reflect the interests of the people who use the space.

The role will be part of a team of seven staff, supervised by the Director of Programmes and the Director of Partnerships, that coordinates community-building work within the WLR as well as the broader neighbourhood.

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation. 

The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff. 

The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.  

We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.

They will ideally also understand CASPA’s key work areas. 

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.

PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON. 

The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.

This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.

The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.

As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.

Key responsibilities:

• Deliver and enhance our network and engagement programme to support green space owners and managers
• Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
• Identify and develop relationships with potential new supporters 
• Support the identification, and engagement of new audiences who could benefit from our work
• Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
• Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
• Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
• Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
• Contribute to the ongoing monitoring and evaluation of Parks for London and our services
• Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
• Carry out other duties and activities as agreed with the Executive Director

Applicants should be based in or near London to attend regular meetings and events commensurate with the role.

We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion. 

Details about how to apply can be found on our website, please use the link provided.

Community Leader (Director) - L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (occasional evenings and weekends)

Salary: 57,000-60,000 per annum (including London weighting)

Place of work:   L'Arche London Community Office, West Norwood, SE27

Some travel and overnight stays will be required within the UK

Contract type: Permanent

Closing date: Sunday 29 September, 11:59pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.

Are you a leader who can:

• Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities -  people we support, employees, volunteers, long-term friends and members.
• Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
• Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
• Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.

• Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
• The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.

The Role

• Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
• Ensure the Community’s financial sustainability through robust financial planning and management. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth.  Support and encourage events that build community belonging.
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
• Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
• Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 

About you:

• Senior leadership experience in support to adults with learning disabilities  (or transferable skills and experience in a closely-related field).
• Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
• Experience leading and developing diverse teams to flourish, individually and together.
• Good financial planning skills and experience successfully managing a substantial budget.
• Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
• Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
• Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
• Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
• Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
• A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
• Organised and capable of prioritising, delegating, and working autonomously.
• Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
• Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
• Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
• Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.

About us

In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.

Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.

We have lots of diversity and lots of opinions.  We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, we want a more inclusive, compassionate world.

A full job description and person specification can be found in the attached Recruitment Pack.

The closing date is midnight on Sunday 29 September 2024. 

First round interviews are expected to take place between 10 and 16 October.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.

Closing Date: 6 October 2024

Ref 6843

Save the Children UK has an exciting opportunity for someone with experience of working on humanitarian or international development programme operations to join us as our Start Funds Operations Officer where you will provide operations support to Start Funds portfolio of programmes and awards.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

Start Network is made up of more than 50 aid agencies across five continents, ranging from large international organisations to national NGOs. Together, our aim is to transform humanitarian action through innovation, fast funding, early action, and localisation.

We're tackling what we believe are the biggest systemic problems that the sector faces. Problems including slow and reactive funding, centralised decision-making, and an aversion to change mean that people affected by crises around the world do not receive the best help fast enough, and needless suffering results. Our work focuses on three areas to change the system; localisation, new forms of financing and collective innovation.

About the role

As the Operations Officer you will provide dedicated support to the Start Funds' portfolio, currently comprising the global Start Fund, Start Fund Bangladesh, Start Fund Nepal and the Ukraine locally-led pooled fund. The role will contribute to ensuring that Start Funds' awards are efficiently and effectively managed, provide support to the financial management of the Start Fund programmes, implement the fund's approach to and management of risk and compliance, and assist with procurement.

In this role, you will: 

Operational and programme management:

• Support the Start Funds Operations Advisor in maintaining effective award management processes, in close coordination with SCUK as Grant Custodian to the Start Network
• Support in ensuring that Start Funds' programmes are fully compliant with grants and contracts and managed in-line with relevant SCUK and Start Network policies and practices
• In coordination with the Start Network Assurance team, provide inputs for the implementation of the Start Funds' approach to and management of risk and compliance
• Support the Start Funds Operations Advisor in the management of audits
• Administer serious incident reports (specifically those that are fraud-related) concerning Start Funds
• Play a supporting role in the financial management of the Start Fund programmes, liaising closely with budget holders, the Finance Business Partner and the Start Network finance team
• With support from the Start Funds Operations Advisor, provide operational advice to colleagues in relation to day-to-day tasks as well as when challenges arise
• Support the Start Funds Operations Advisor and relevant colleagues in managing procurement processes, ensuring that relevant policies are upheld. Support with contract management
• Support the maintenance and administration of Start Funds systems and processes
• Support the Start Funds Operations Advisor in the development of effective ways of working with colleagues in other teams (Start Programmes, SCUK and Start Network)
• Support the Start Funds team with the coordination of meetings and events. Assist in the development of annual business plan and work-plans, and associated annual and quarterly reporting to stakeholders with SCUK and Start Network.

About you

To be successful, it is important that you have:

• Proven experience in international development/humanitarian programme operations
• Familiarity with approaches to risk management in international development/humanitarian settings
• Familiarity with financial and budget management
• Excellent computer skills including the use of EXCEL spreadsheet, word processing, presentation and ability to maintain office and management information systems
• Experience in procurement, and the management of service contracts
• Experience in award management
• Experience of working with diverse and globally dispersed teams
• Analytical and creative problem-solving skills
• Able to operate effectively and flexibly within an evolving portfolio of work
• Good interpersonal skills, able to communicate with colleagues in a dispersed and multicultural professional environment
• Strong organisation skills, with a proven ability to manage multiple priorities and deadlines
• Ability to work on own initiative with a ‘can do' attitude.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

HR Adviser
£34,932 - £38,440 pa, plus excellent benefits
London (including flexible working)
Full-time, permanent

We are looking for a passionate HR Adviser within recruitment to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the College, in line with processes, legislative requirements and good practice. They will create positive employee and candidate experiences by being the source of expert HR advice and support to both line managers and staff on recruitment and other matters, where required.

The ideal candidate will be someone with a positive and proactive approach, with experience of working in recruitment role within a busy organisation and be a team player and have a working knowledge of employment legislation and current good practice in HR, including some experience of handling employee relations casework.

The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.

We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit.  We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

We will provide appropriate reasonable adjustments for candidates who may have a disability.

We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.

We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.

We welcome applications from all sections of the Community.

The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards. 

Closing date: 7 October 2024.
Interviews: 24 October 2024.

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

1st Stage interviews will take place remotely via MS Teams week commencing 21st October.

Main Roles

• To provide advice and casework at OISC Level 2/3 on immigration, nationality and asylum law.
• To provide supervision to Immigration Volunteer

Specific Duties

• Manage a complex caseload across the field of immigration, nationality and asylum law.
• Adhere to casework procedures as outlined in LRMN’s policies, the OISC and / or Solicitors Regulations Authority (SRA) standards and the Advice Quality Standards (AQS).
• Interview and advise clients regarding immigration and asylum law procedure, and practice in a sensitive and professional manner.
• Maintain Continuing Professional Development (CPD) in line with OISC registration or similar professional body, e.g SRA.
• Keep up to date at all times with changes in the law by reading and attending training events relating to asylum and immigration.
• To maintain accurate and detailed case records of clients for the purpose of continuity of casework, information retrieval and statistical monitoring, using Advice Pro as appropriate and as required by management.
• Advocate on behalf of clients by telephone, letter and email with appropriate agencies.
• Produce reports to meet funder’s and LRMN requirements.
• Work closely with the Immigration Manager and/or external evaluator in gathering data and information to produce accurate monitoring and evaluation reports.
• To assist the LRMN in liaising with its partners, funders and to provide statistical information and updates as required.
• Work closely with the Immigration Manager in reviewing files and ensure that corrective actions are undertaken.
• Provide regular supervision to Iimmigration volunteers.
• Allocate immigration tasks appropriate volunteers’ knowledge and skills.
• Keep records of supervision meetings with immigration volunteers

Other Duties

• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• To develop partnerships and attend external meetings relevant to the work of information and advice in general and immigration in particular.
• To attend supervision and appraisal meetings and other relevant activities.
• To be administratively self-servicing.
• To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
• Work flexibly as agreed to meet the demands of the service – this may involve weekend and outreach work.
• Maintain confidentiality in all matters relating to the work of the organisation.
• Comply with LRMN’s policies and procedures.
• Positively promote LRMN and its work.
• Undertake any other work as may be reasonably requested.

At Refuge, our staff are providing lifesaving services every day. The People & Culture team play an essential role in the recruitment and retention of the staff that deliver this vital work and of other colleagues who contribute to our success as an organisation.

As a People Business Partner you will be responsible for providing high quality services on the behalf of the People & Culture (P&C) team to ensure the smooth coordination and implementation of employee relations and recruitment activity. You will deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

So, it’s not a cliché – at Refuge you really will make a difference. If that motivates you and you are committed to developing your HR career in one of these exciting new roles, download the job information pack and check that you have the skills, knowledge, and experience to join.

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Age UK is currently recruiting for a Finance Analyst to help provide high quality financial data analysis, business intelligence and modelling to our shared services division.

As a Finance Analyst at Age UK, you will support our FP&A Manager by creating insightful analysis and reporting, business intelligence and financial performance and risk reports. This opportunity is ideal for someone who wants to gain experience within the charity sector, working for a national charity in an accomplished FP&A team.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you. For an more extensive list of responsibilities, please review the job description below.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office around once a month for team days and more often if necessary.

Age UK internal grade - 7L. This salary includes a market supplement due to the specialism of this position.

Must haves:

* High proficiency in financial modelling techniques.
* Strong fluency with Excel formulas and functions.
* Self-starter with excellent interpersonal communication and problem-solving skills.
* Experience of building detailed models within Power BI advantageous but not essential. Experience of working to deadlines.
* Communication: Ability to distill complex issues to understandable and actionable items.
* Analytical Thinking: Ability to analyse financial data and create financial models for decision support.
* Attention to Detail: High attention to detail and accuracy.
* Organisational Skills: Ability to manage multiple projects simultaneously.
* Systems: Aptitude for picking up new IT systems.
* Bachelor's degree in Finance, Accounting, Economics, or related field.

Great to haves:
* 1-2 years of business finance or other relevant experience is advantageous but not essential.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.