Service Manager Jobs in Hendon, Greater London
Prospectus is delighted to be working with one of the UK's leading public research universities to support them in their search for a temporary full time (35 hours per week) Programme Administrator to assist them during this busy time. This post is to start as soon as possible and anticipated to be until June 2025. This post will be based in Holborn, working onsite every day.
As their Programme Administrator, you will provide a high level of administrative support to the faculty and students, and to ensure the smooth running of courses and programmes in the department. Including the following areas:
- Programme Administration - Working closely with Programme Managers on the day-to-day running of the department's programmes.
- Course and Faculty Support - Prepare relevant course materials, along with updating and maintaining course Moodle pages.
- Examinations and Assessments - Support to ensure that the departments examinations are carried out in line with the school requirements
- Service Delivery - General support, with regards to managing the smooth running of the department's resources, along with acting as first point of contact for phone calls
To be considered for this post you will have previous experience within a similar fast paced support role.Previous experience of Course/Programme Administration would be advantageous although not essential, ideally you will be educated to Bachelor's degree level. You will need to have excellent organisational and communication skills, along with capable of managing and prioritising a varied workload, whilst working well under pressure and demonstrating a flexible attitude to work.
This position ideally starts within a week, so you must be available immediately or on short notice to be considered and ready to commit for the entire duration.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greenpeace UK – Deputy Director of HR Operations
Are you a high achieving senior HR professional with a keen interest for the environment and helping to make the planet more sustainable for future generations?
We are a movement of people who are passionate about defending the natural world from destruction. Our vision is for a greener, healthier and more peaceful planet. We do this by investigating, documenting and exposing the causes of environmental destruction. We work to bring about change by lobbying, consumer pressure and mobilising members of the general public. We take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future.
This newly created Deputy Director of HR Operations role will support us as we embark on our new exciting 3-year organisational strategy. The salary for this permanent HR position ranges from £66,192 - £72,576 (we normally offer a starting salary at the bottom of the banding).
Located close to Essex Road train station, Greenpeace UK’s office is bright and airy – you’ll need to work from the office at least 2-days per week. You will be joining an ambitious and collaborative HR team who are driven to deliver a high quality HR service to Greenpeace UK’s employees.
The Deputy Director of HR Operations will lead on core HR operations, along with managing a talented and developing HR team. We are looking for a strong HR practitioner who is used to problem solving and will promote our values personally and through service delivery.
The key responsibilities of this HR role include:
- Leading on the operational delivery across recruitment, lifecycle casework and employee relations.
- Operationalising our strategic plans and deputising for the People & Culture Director as needed.
- Line managing team members, continually supporting them to be creative and proactive in service delivery.
- Providing guidance and regular coaching to senior leaders and managers.
- Managing complex casework across the employee lifecycle including employee relations, wellbeing and performance management.
- Leading on key HR projects to improve the HR offering, service delivery and in support of strategic objectives
This is a rare opportunity for a CIPD Level 5 or 7 qualified senior HR practitioner to join a prestigious charity at an exciting time. You will help embed a positive and high performing culture with a continual focus on diversity and inclusion. The Deputy Director of HR Operations will need to build constructive relationships with colleagues at all levels, influencing when necessary.
The key benefits include:
- 25 days Annual Leave for full time staff, with additional leave accrued according to length of service up to a maximum of 32 days.
- Our office is normally closed between Christmas and new year and staff are not required to use annual leave to cover this period.
- Annual cost of living salary increase offered subject to board approval.
- Salary sacrifice pension scheme held with Aviva. Greenpeace contributes 8.5% of basic salary, provided employees contribute at least 3%.
- Interest free season ticket loan, or a tax efficient bicycle loan.
- Life assurance scheme paying four times the employee’s annual salary in the unfortunate event of death during employment.
For an informal conversation about the role please contact our exclusive recruitment partner, Alex Gittins.
We will be assessing applications as we go and reserve the right to close the process early. As such we thoroughly recommend an early application
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is responsible for supporting the growth, planning and delivery of KCLSU campaigning and organising activity ensuring that elected officers, Academic Associations, Networks and students are enabled and empowered to create strategic, member-led campaigns. Support our members to develop, shape and deliver their agenda, providing advice, coaching and guidance on how to develop impactful campaigns and projects. Work as part of the Student Voice Team to embed campaigning and organising across all areas of our work ensuring that students from every segment of the membership are empowered to make change through campaigns. Enable our communities (Academic Associations, Liberation Networks and Student Representatives) to grow and develop into effective representative bodies.
Responsibilities include:
Growing, planning & delivering KCLSU campaigns
- Provide resources, support and mentoring to student officers and student campaigners, utilising digital and offline organising models of engagement, to support them to develop hard-hitting and effective campaigns.
- Coordinate and work with KCLSU teams to support representatives and members in delivering their campaigns and communicate the impact of campaigning at KCLSU, building interest and recruiting new activists as a result.
- Deliver a range of approaches to student voice engagement, developing diverse methods of participation and innovative practices for facilitating student decision-making, co-creation, and capturing insight.
- Work with external organisations to lead on KCLSU involvement in local, national and NUS campaigns.
- Responsible for measuring and reporting the impact of our campaigns.
Developing Student Representative Communities
- Support Networks, Academic Associations and Campaign groups on-going growth and development, supporting them to build inclusive, active, and intersectional student-led communities.
- Engage with representatives through coaching, building relationships and providing support as they develop and deliver their campaigning and organising agenda.
- Ensure participation in representation is accessible and inclusive, identifying and removing barriers to engagement particularly for low participation groups.
Leadership Development
- Create and deliver training, guidance and ongoing support for Student Officers, Student Representatives and Academic Associations, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
- Build strong and nurturing relationships with student representatives and Academic Association leaders, coordinating effective engagement and regular contact with our members.
- Empower students – particularly those from low participation groups - to become student leaders and participate in KCLSU Elections.
A successful candidate will have:
Qualifications
- A good standard of education, ideally to graduate level or equivalent. (Desirable)
Experience
- Experience of working in a campaigning organisation or as a campaigner
- Experience of mentoring and coaching staff/elected representatives/volunteers
- Experience of working in successful partnerships with a range of stakeholders
- Experience recruiting and supporting volunteers
- Experience of facilitating and delivering training
- Experience/involvement working with a membership organisation (either as an employee, representative or trustee) (Desirable)
- Experience of working with young people/education or similar (Desirable)
Knowledge
- Knowledge of community-building techniques and how to increase participation
- Knowledge of various campaigning and lobbying techniques
- Knowledge of community organising techniques
- Knowledge of current issues affecting the higher education sector
- Understanding of underrepresentation in higher education/voluntary sector and how these groups are affected by structural inequality (Desirable)
- Good understanding of representation systems and practices (Desirable)
Skills
- Ability to build, enable and empower campaign teams and support others to do so.
- Ability to collaborate well with others and to use initiative and creativity to resolve problems
- Ability to motivate, coach and support others to enable their development
- Excellent planning, organisational and administrative skills, with a particular focus on attention to detail
- Competent IT skills and ability to learn new systems quickly (Desirable)
Aptitude
- A desire to empower individuals, communities, and grassroots movements
- Able and willing to actively demonstrate KCLSU's values
The list above is not exhaustive. For further details, please review our Job Pack
Our values
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The Youth Endowment Fund
Head of Evaluation (Targeted Projects)
Reports to: Assistant Director of Impact, Programmes and Partnerships
Salary: £64,500
Contract: 12 month – Fixed term
Location: Central London/Hybrid*
Application closing: 9:00am Monday 14th October 2024
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Absolutely central to this is designing, commissioning and managing complex and rigorous impact evaluations with experts in the field. The new government has an ambition to halve knife crime within a decade, and we’re anticipating opportunities to work with them to build evidence on new approaches to tackling violence involving children. Your role will focus on creating and making the best of those opportunities. You will:
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Serve as a senior member of the team. YEF is buzzing with activity and in order to prevent any bottlenecks, we need to expand our senior capacity.
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Run and manage closed calls for complex evaluations commissioned under Targeted Projects. For each of the programmes we work with, we find and appoint independent evaluators.
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Expertly manage relationships with key stakeholders. Aside from evaluators, we work closely with other grantees and partners.
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Represent YEF at governance meetings and other external engagements. We’re passionate about our mission, proud of the work we’re doing to get there, and we’re keen to share this with stakeholders.
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Provide support and counsel to our team of Senior Evaluation Managers and Evaluation Managers. This team closely manages over 35 efficacy trials, over 20 pilot studies and even more in the earlier stages of evaluation.
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Tightly manage and quality assure evaluations commissioned under Targeted Projects. YEF has set processes to maintain high standards and rigour. This role will ensure all evaluations adhere to these.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Give clear examples where your experience directly relates to the “About You” section in the JD.
We aim is to reflect the diversity of the communities we intend to serve at all levels of our organisation and encourage applicants from Black, Asian or other minority ethnic backgrounds.
The client requests no contact from agencies or media sales.
Job title: Director of Fundraising & Communications (High Value Specialist)
Salary: £70,000 (neg)
Location: Hybrid - Central London (2 days, Tuesday and Thursday in office)
Contract: Permanent, Full-time (flexible working hours available)
Role summary
Bowel Research UK, the UK’s leading bowel cancer and bowel disease research funder, is seeking a Director of Fundraising & Communications, a new role for our charity. This is a great career development opportunity for a high-value fundraising specialist looking to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity. If you are looking for a new challenge or, if you are considering stepping up into your first Director role, this could be just the opportunity you are looking for.
About Bowel Research UK
Every year over 16,000 people die from bowel cancer in the UK and over a million suffer from bowel disease. By researching cutting edge treatments, funding truly ground-breaking ‘proof of concept’ research, and getting behind some of the most promising young researchers destined to achieve breakthroughs, Bowel Research UK is saving and transforming literally millions of people’s lives around the world.
What we are looking for
This is a role for a rising leader who has a genuine passion for BRUK’s vision and the energy and determination to drive forward our mission. Our ideal candidate will have a strong background in high value, especially major donor, fundraising who can excite and motivate individuals to support Bowel Research UK’s mission. Working closely with a highly talented group of Trustees, staff and expert volunteers, we need someone with the ability to build and mobilise the resources and relationships required to have a major impact on our vital research funding.
As this is a small charity, along with the ability to lead the organisation’s fundraising and communications, you must be willing to roll up your sleeves to get stuck into the work too.
Why come and work for Bowel Research UK?
- This is a great career development opportunity for a high-value fundraising specialist to broaden and deepen their skills and experience in leading Bowel Research UK’s fundraising and communications activity.
- An opportunity to play a key part of leading the creation and implementation of a new organisational strategy that will inform this role’s development of new fundraising and communications strategies.
- We have an ambitious Board of Trustees who are ready to invest in fundraising and communications development to increase the charity’s research impact.
- We have a new Chief Executive with more than 25 years of fundraising and general charity management experience who is keen to work alongside this post in leading organisation-wide step change and innovation.
- You will be part of a friendly, collaborative and passionate team working towards an important and valuable shared goals.
Recruitment timeline:
Deadline for applications is 9am, Wednesday 9th October 2024.
First, virtual interviews w/c 14th October 2024
Second, in person interviews w/c 21st October 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
The service you will work in enables NHS Talking Therapies (TT) services in Hounslow to offer a personalised package of psychological therapy and employment support to all TT clients who want to find, sustain, get back to, or positively leave, work. As an Employment Advisor at Twining Enterprise, you will play a crucial role in our employment support services. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.
A day in this role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- NVQ Level 3 minimum or equivalent in either employment support/advice, mental health or other relevant area, or equivalent experience gained through work experience in the field.
- Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
- Knowledge and experience of working in a health or social care setting.
- Evidence of basic counselling skills.
- Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
- Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
- Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
- Able to present confidently to external stakeholders and partners at various levels.
- Proven ability to work effectively and be accountable in an outcome-driven environment.
- Ability to collect and report data to support service performance and evaluation.
- Excellent computer skills including ability to utilise database and Microsoft packages.
- Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
- Knowledge of employment and disability related benefits.
- Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
- Willingness to travel in designated Borough of Hounslow.
- This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
The client requests no contact from agencies or media sales.
We are seeking a highly organised and proactive Executive Assistant and Administrator to support our team and ensure the smooth operation of our office. This is an exciting opportunity for an enthusiastic and self-motivated, experienced executive assistant with administration experience to join our warm and friendly mental health charity. Dose of Nature is in an exciting phase of growth as we continue to receive greater funding to expand our reach. This role requires a detail-oriented individual with excellent communication skills, who can manage multiple tasks and priorities efficiently. You will assist with incoming calls and enquiries from our clients and volunteers whilst supporting our team members with recurring daily tasks and stand-alone projects with minimal direction and supervision.
The successful candidate will be a key player in facilitating our mission by providing exceptional administrative support and contributing to the overall effectiveness of the organisation. We offer candidates hybrid working arrangements with the opportunity to work on-site in our nature reserve at Pensford Field, near Kew Gardens, 1-2 days per week.
We are looking for someone with enthusiasm, passion, and a can-do attitude, who is confident in making decisions and solving problems. You will need to hit the ground running, must be able to deal with conflicting demands and prioritise work whilst ensuring that a high-quality service is provided and that deadlines are met. You must be professional, with good attention to detail and a high level of discretion, with great written and verbal communication abilities and excellent organisational skills.
The nature of the role may require occasional flexible hours such as occasional evenings to cover quarterly Board meetings and other events as necessitated by the needs of the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real difference to the lives of unpaid carers? Do you have the skills and dedication to support impactful projects that provide essential support and services to unpaid carers? If so, we have an exciting opportunity for you!
We are seeking a dynamic, motivated and organised Project Officer to join our Innovation and development team. The successful candidate will play a pivotal role in coordinating and managing projects aimed at supporting unpaid carers and Carers First teams; at times working in partnership with other organisations. This role includes planning, delivering, implementing, and evaluating projects, to ensure they meet our strategic objectives and deliver real impact to the carer community.
This role requires a proactive individual with a passion to ensuring carers receive relevant and essential information bespoke to their individual caring situation. The ability to work in co-production and collaboratively with a diverse range of stakeholders, and interest in driving forward the delivery of the Carers First Strategy, to reach and provide better support to more carers.
As a Project Officer, you will play a crucial role in developing and delivering programmes aimed at enhancing the support we provide to unpaid carers. You will work closely with our team, partners, and stakeholders to ensure our projects meet the highest standards.
To apply for a role with Carers First, please complete in full our online application form via our website. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact and we will be happy to organise for one of the Team to contact you.
Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.
Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT
Scope of role
- Providing tailored financial advice and support.
- To maintain detailed case records.
- Keep up to date with legislation, policies and procedures and undertake appropriate training.
Key Responsibilities
- Accurate, effective and individually tailored advice
- Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
- Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
- Complete assessments which lead to appropriate referral to an in house debt adviser
- Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to
set their own priorities.
- Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.
Detailed case records
- Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
- Ensuring all case records and written up in a timely manner.
- Monitor and report on client engagement and outcomes from advice sessions.
- Familiarity with CRM systems and practices (Customer Relationship Management system).
- Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.
Up-to-date training
- Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
- Maintaining an up-to-date record of all training sessions.
Teamwork and Collaboration
- Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
- Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money
throughout your work.
- Compliance with Toynbee Hall policies and procedures, including health andsafety.
5. Other
- Travel across London as required, and occasionally the UK.
- Undertake additional tasks as delegated by DFA Management.
Please download the full Job Description for more details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £26,662 to £27,039 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Closing date: 9.00 am Friday 4 October 2024
Interviews: Tuesday 8 October 2024
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Duty Scheme Support Officer performs a vital role supporting the smooth running of ASAP’s duty scheme. Our scheme offers free legal representation for people in the asylum system who need food and shelter, but have been refused it, or are about to be evicted. Your work will help to ensure people are not left homeless when they are entitled to support.
You will work closely with the duty scheme team, especially the Duty Scheme Co-ordinator (DSC), to provide efficient and time-sensitive administrative support to the scheme. You will be a key first point of contact for our duty scheme, having daily direct contact with people seeking assistance, referring agencies, the AST court admin team, ASAP staff, duty scheme advocates (DSAs) and the Home Office.
We are looking for an efficient administrator, with good communication skills, attention to detail, and a commitment to asylum, human rights or social justice.
Please see our job description and person specification on our website for more information.
Interviews for shortlisting applicants will be on 14th October in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date for applications: 16 October 2024, 23:59 (BST)
Organisation: Scriptoria Sustainable Development Solutions
Contract: Full time, permanent
Location: Flexible (UK only): remote and/or London office, plus possible business travel
Salary: £35,000
Start date: ASAP
Are you a friendly and outgoing communications professional interested in working for the Communications Services team in a value-driven company that’s focused on doing good? If you’re creative and highly organised with demonstrated experience producing first-class social media and online digital/video content, and confident coordinating and delivering a range of communications projects, then this is the job for you.
Who are we
Scriptoria is a values-driven, ethically focused company with a strong international reputation for excellence. We specialise in helping third-sector and research clients around the world with their work to tackle sustainable development, poverty reduction, health, and climate and environmental issues. We work with governments, foundations, research institutes and international development organisations globally. The company is made up of four service-delivery teams: Communications, Training, Data and Software, and Consulting.
Who we are looking for
Our Communications Services team is seeking a talented Communications Officer, Social Media and Digital, with a background in sustainable development, science or health communications. The successful applicant will be educated to degree level with at least a 2:1 or 1st class honours degree.
You will need to be creative with the ability to produce social media campaigns, digital content and videos, and lead the development of engaging websites to tell our clients’ stories. Plus, you’ll need to be highly organised and able to juggle multiple tasks to coordinate and deliver a wide range of engaging communications materials. You should also be open to travel, as the role could require you to visit projects in Africa or Asia.
What you will do
You’ll lead our social media and digital services for international development and research organisations around the world, as well as coordinating and providing advice on a range of other communications projects – covering topics such as climate change, health, poverty reduction, social equity, agriculture, water resources management, and green cities. You’ll need to think strategically and creatively, respond effectively to emerging trends, and help our team develop and grow.
Your role will include:
- Leading social media and digital communications services: you will conceptualise, coordinate and deliver social media campaigns, videos, websites, newsletters and other digital products for our clients – leading innovative content strategies that drive engagement.
- Content creation: you will create social media content and assets, graphics, videos and animations. You will also develop design templates and mock-ups, format presentations and Microsoft Word documents, produce event materials and make website updates.
- Project management: you will be the main point of contact for specific clients and projects, gathering requests for new products and services, and coordinating content development and graphic design work with other team members to ensure that projects are delivered efficiently and effectively. This may lead to overseas trips for some clients.
- Managing Scriptoria’s social media and website: you will lead Scriptoria’s external social media marketing and ensure our website and digital landscape remains dynamic and up to date. You will test and advise the team on new tools or programs.
- Business development as part of the team: you will explain our work to potential new clients, showcase our many successful projects, increase the amount of digital work flowing into the company, and so ensure that Scriptoria’s Communications team moves from strength to strength.
Working at Scriptoria
This role offers the opportunity to get involved in a variety of projects, gain experience in different areas and contribute to the diverse range of services that Scriptoria provides. As a small and collaborative team, we are looking for an enthusiastic team player who is happy to support a variety of tasks and develop further skills, as needed, in the role.
Our staff have the flexibility to work wholly or partly from home or from our office in Tooting, South-West London, during regular operational hours (08:30–17:30; 40 hours/week). If working from home, staff must have a working environment suitable for holding video-call meetings with clients. Wherever you work, you will interact regularly with other team members to share skills and exchange ideas.
You will have 25 days of annual leave per year, plus UK public holidays.
Key skills and experience required
- A 2:1 or 1st class honours degree in a subject area relevant to our work. A postgraduate qualification would be an advantage.
- A minimum of five years’ work experience in a communications role.
- Extensive knowledge and use of social media channels (X, Facebook, LinkedIn, Instagram etc.), marketing platforms (e.g. for newsletters) and management tools (e.g. Hootsuite).
- Experience using a range of tools to create digital communications materials (e.g. Canva and video editing software; Illustrator and Premier Pro would be an advantage) and content management systems (e.g. WordPress).
- Understanding of the digital landscape, emerging trends, tools and best practices in social media and digital communications (including SEO, UI, UX, Information Architecture).
- Demonstrated experience developing and implementing social media, digital and campaign strategies, and using reporting and analytics tools – with proven success in driving engagement and followers.
- Strong creative flair with a strong understanding of best-practice design principles.
- Strong project management skills and the ability to multi-task, meet deadlines and cope flexibly with a range of jobs to meet (and exceed) client expectations.
- Excellent writing, editing and proofreading skills, with strong attention to detail.
Desirable characteristics
- Motivated and driven, with a strong desire to expand and build the company’s social media and digital communications services work, including building a team around you.
- Innovative, able to think outside the box and develop inspiring campaigns and products that stand out and showcase our clients’ amazing work.
How to apply
Please email the following to apply:
- CV and a one-page (one-side) cover letter. In your cover letter please (a) explain briefly why you would like to work for Scriptoria and why you’re the type of person we are looking for, and (b) outline how you meet the criteria for the job, making clear reference to the numbered list above. Please include examples of your most relevant experience, using specific examples wherever possible.
- A statement of when you would be available to start work, where you saw this job advertised, and confirming that you have the right to work in the UK.
Please apply by 16 October 2024, 23:59 (BST)
N.B. By submitting your application to us you agree for Scriptoria to retain your details in line with GDPR. These will only be used in relation to recruitment.
Interviews will be held via Microsoft Teams on a rolling basis. Invitations to interview may be sent to candidates before the closing date for applications. Our advice is to apply early.
Please note: if you do not receive a response from us within six weeks of the deadline then we have not decided to proceed any further with your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Obesity Federation is seeking an Events Coordinator to join their team as maternity cover.
World Obesity Federation (WOF) is a worldwide federation with over 100 members and takes a holistic view of obesity from cause and prevention to treatment. WOF is a lead partner to global agencies on obesity, including WHO, and a member of the Global Obesity Coalition.
This position will begin assisting the Events Manager with the events programme and continue as maternity cover in 2025. Main responsibilities will include managing the educational events programme including in person obesity management training courses ‘Scope Schools’ as part of the SCOPE e-learning site held regularly throughout the year, and monthly educational webinars, alongside the Head of Education.
Also working with Head of Policy on medium sized events such as the Global Obesity Forum in person in New York in September 2025, and other smaller policy and fundraising meetings throughout the year. Also included in the role is managing webinars for World Obesity Day and other campaign days.
It will also involve managing the planning of the bi-annual congress the International Congress on Obesity to be held in Mexico City June 2026, overseeing the work of the PCO and organising committees to ensure development is on schedule and key milestones are achieved.
Essential skills and experience - experience of managing medium sized global events and conferences on an international scale, working with global stakeholders. Excellent administration and organisational skills, right to work in the UK and able to travel internationally on a regular basis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation.
The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff.
The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.
We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.
They will ideally also understand CASPA’s key work areas.
We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.