Service Manager Jobs in Edinburgh

National Account Executive - Permanent

Full Time - Hybrid Working

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This role plays a vital part in delivering sales growth to meet the annual financial targets of the Sales and Business Development Commercial Workplace Training & Supplies Teams. The key objective is to build long term sustainable relationships in both virtual and face to face with major customers and to develop existing customers to drive growth and achieve sales revenue targets in both First Aid and Health & Safety markets for both training products/supplies. (NAE Reseller Domestic and International, and NAE Supplies will be just for Supplies). In addition, the post holder will identify and win new customers through targeting high profile corporate prospects for training and supplies from both commercial and public sectors throughout the territory. To plan & successfully roll out new products/systems prioritising customers as required as these come to market.

About You

To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C or 4) including Maths & English, Experience of building rapport & developing sustainable relationships in a B2B environment with major corporate customers, Demonstrate experience to win, retain and grow new customers in a face to face environment and excellent interpersonal skills with ability to communicate effectively at all levels.

About the Role

• This role plays a vital part in delivering sales growth to meet the annual financial targets of the Sales and Business Development Commercial Workplace Training & Supplies Teams. The key objective is to manage the renewal contracts and pricing for our lower spending National Account customers. Retaining their valued custom, highlight opportunities for growth and acting as an escalation point to support their business needs.

 Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.

About the role

Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

You’ll provide high quality support to the communities of people affected by Parkinson’s in Scotland.

This role is being advertised as full time (35 hours per week) but we are willing to consider applications from candidates who wish to work 28 hours per week.

What you’ll do:

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Scotland
• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them
• Support the development of new activities with our community both locally and nationally in Scotland, by establishing contact with other organisations and individuals in Scotland
• Organise online and in-person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Scotland
• Develop efficient processes and systems that support the running of all of our community-facing work in Scotland

What you’ll bring:

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
• Ability to work co-productively with people living with Parkinson’s and those affected by it
• Excellent administration and support skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
• Experience in coordinating multiple projects simultaneously that meet business requirements

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 19th September 2024.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to

• live in the area specified (Scotland) and be able to travel freely and flexibly around
• these areas and occasionally further afield without reliance on public transport
• provide their own broadband service with a minimum download speed of 2Mb
• have a confidential space in which to work
• provide occasional support on evenings, weekends and/or Bank holidays

This role will require an enhanced Disclosure and Barring Service (DBS) PVG CHECK
check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson's to apply

Individual Giving & Legacy Officer - flexible location, including hybrid or remote, with office base in Derby.

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

We are here to help people to live later life well.

Could you be the person to join MHA as our Individual Giving & Legacy Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a real difference and play a vital role within the Fundraising team at MHA. You will be responsible for developing and implementing the individual giving programme in line with the wider strategic objectives.

To do this you will manage the direct mail appeals and online campaigns, coordinate the regular giving programme, develop the strategy for the acquisition of new supporters and retention of existing ones, and produce the twice-yearly supporter newsletter. You would also provide additional support for the legacy programme when required.

For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs, and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

About us 
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.

We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to chaplaincy and pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits including a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”

Inclusion and Youth Support Assistant 

Department: Support and Inclusion 

Reports to: Inclusion Manager 

Location: Home based (some national travel, with offices in London and Lingfield) 

Hours of Work: Part-time (30hrs) 

Salary: £21,121 to £22,080 (FTE £26,050 to £27,232)

All year round, permanent

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Please provide a CV and supporting statement aligned to the person specification.

The successful applicant will be required to attend 1-day mandatory training in Lingfield, Surrey.

About the Role  

We are looking for a highly motivated and enthusiastic Inclusion and Youth Support Assistant to join our team. You’ll be a key first point of contact for young people with epilepsy, their families and a variety of professionals – working with them to provide the training, resources, support and information needed to ensure all children and young people with epilepsy feel informed, confident and fully included in education, sport and society.

At Young Epilepsy young people are at the heart of everything we do, and the purpose of this role is to ensure that children and young people with epilepsy access and shape the support that we provide. This will include liaising with families and young people, schools and other professionals, all with a friendly, sensitive and professional manner. You will be supporting the development and delivery of our online and face-to-face workshops and will help build a network of professionals engaging with our services.

The need for our services is great, so this role will be an exciting chance to support our ambitious strategy. If you are highly organised, a confident communicator and are driven to support young people, we want to hear from you! 

What we need from you 

• Energetic, passionate, and proactive about young people, participation and inclusion in all areas of learning and play. 

• Comfortable communicating with a range of people, on the phone, email or in person, to be a first point of contact with the charity.

• Dynamic and flexible, able to build strong relationships with a wide range of people including young people and professionals.

• Awareness of, or curiosity about, the youth landscape and what is impacting young people today, and able to put this through the lens of living epilepsy.

• Excellent communication, organisational and time-management skills. 

• Proficiency in Microsoft Office and other relevant software. 

• Knowledge and experience of safeguarding children and young people and working with DSLs. 

• Eagerness to learn about epilepsy or coming with knowledge and experience of the condition. 

Relevant experience working with young people is desirable but not essential if you have wider relevant experience and skills. 

Your Benefits

• Comprehensive training and professional development opportunities 
• Generous annual leave 
• Occupational pension scheme 
• On-site accommodation available 
• Subsidised dining room 
• Gym membership options (on and off-site) 
• Your Rewards, giving you access to nationwide discounts and benefits 
• Free parking on campus 
• Access to a working farm and horticultural area 

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car.

About us 

Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised. 

We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more. 

Informed by young people and drawing on our strong legacy of expertise in education, health and research, we have developed and published our 2020-2025 strategy.

This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to: 

• Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services 

• Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life 

• Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.

For further details of these and other vacancies, please visit our website.

 ***No agencies please ***

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed. 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales)

Vision Rehabilitation Specialist

We’re looking for a qualified Vision Rehabilitation Specialist (ROVI) to work for an important charity offering a wide variety of services to vision-impaired people across Cheshire, Halton, and North Wales.
 

Position: Vision Rehabilitation Specialist (ROVI)

Location: Home based with regular travel across Wrexham, with the requirement to work from the Council Offices and company offices on occasion

Hours: Full-time (37 hours per week)

Contract: Permanent

Salary: £33,977.84 - £35,246.40 per annum

Closing date: 19th September 2024

Benefits of working for the organisation: Full 2 week induction where you will meet the teams and experience each service, access to a training suite and regular reviews of any required training, annual team building days and regular staff socials, 26 days’ holiday increasing to 32 days after 5 years’ services (plus bank holidays) and access to an employee assistance programme which includes free 24/7 counselling, legal and information line.

About the role:

As Vision Rehabilitation Specialist, you will identify, deliver and evaluate professional rehabilitation interventions to vision impaired people to enhance their skills and confidence to maximise their independence.

You will provide a person-centred outcome-focussed approach to rehabilitation; supporting people to identify measurable outcomes, carry out assessments and develop a plan that will support each person to achieve their outcomes and meet their needs, reducing risks and lessening the impact of their VI.

The Vision Rehabilitation Specialist will work collaboratively with other services within the organisation to ensure individuals are receiving support whilst waiting for assessment and rehabilitation.

Key areas of responsibility include:  

• Triage – To carry out an initial conversation, in line with the Social Services and Wellbeing (Wales) Act, to identify further actions, and risk factors, refer and signpost to the organisation’s wider services and other organisations to meet the individuals’ desired outcomes.
• Assessment - To undertake specialist VI assessments with the person to identify their needs and aspirations to promote independent living.
• Plan – To agree a plan with the person about how their needs can be met, through other services, equipment and rehabilitation.
• Rehabilitation and service provision – To implement, evaluate and review rehabilitative services to the vision-impaired person aimed at maximising and maintaining independence, safety, dignity, and choice.  Rehabilitation may include, but not be restricted to:
  • Daily Living Skills – to include the teaching of new skills or adapted practice for all aspects of daily living, home management, employment and leisure.

• Communication Skills – to include all forms of access to communication including but not limited to print, Braille, Moon, audio description, ICT, telephones, Deafblind manual and block alphabet.

• Mobility training – To develop planned programmes of training to develop independence in indoor and outdoor mobility environments, including training in guiding skills, pre-cane, long cane, orientation (including specialist equipment) and route planning techniques. 

• Low vision - To provide training/therapy in coordination with local NHS low vision services that help individuals make the best use of functional vision.

• Risk –To identify, assess and mitigate risk throughout the rehabilitation provision.

• To work with vision-impaired people who have additional complex needs.
• To assess and recommend minor works of adaptation and liaise with all relevant parties in line with appropriate budgets and policies.
• To provide statistical information to feed into quarterly contract monitoring reports.
• To enable the Local Authority to maintain their Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.

Key skills required for this role:

• Foundation Degree in Rehabilitation Studies (Visual Impairment) or equivalent.
• Ability to develop clear plans and communicate these to service users and other staff.
• Recognised rehabilitation work qualification (or currently working towards it)
• Proven experience in performing rehabilitation assessments with visually impaired people and providing mobility, communication and daily living skills training.
• Working knowledge of good practice relating to safeguarding.
• Ability to deliver training/advice sessions to individuals or groups of service users, carers and other organisations.
• Knowledge of Health and Safety legislation, including lone worker policies.
• Ability to travel and work in all areas of Flintshire and Wrexham.
• Strong personal organisation/time management.
• Proven track record of maintaining and updating personal records for clients.
• Ability to record service management statistics.
• Be calm and deal sensitively with people and be open-minded to all cultures and ways of life.
• Work on own initiative, whilst exercising discretion and confidentiality.
• Be a team player.
• Be willing to work flexibly (outlook, work hours, work location).
• Able to implement programmes in partnership with other agencies.

About the organisation:

The employer is a well-established organisation with a strong history of promoting independence and support to people with vision impairments (VI). Offering a wide variety of services for vision-impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients. 

The organisation delivers the vision rehabilitation contracts to four local authorities across Northeast Wales. The team are managed and led by qualified and experienced Vision Rehabilitation Specialists (VRS), ensuring the best support from people who understand the role. You would be a part of a wider team of VRSs, meeting regularly to share learning and to give and receive support.

The employer understands the importance for all their staff to receive additional training as needed and support from the wider sector, so RWPN registration and membership fees are covered for the VRS team by the organisation. The organisation is also represented in the Wales Rehabilitation Officers Forum (WROF) and the Wales Vision Forum, to ensure that we are up to date with any changes affecting VRS working in Wales. VRS are also able to meet with other VRS more widely than Wales through the organisation’s membership of Visionary.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Learning Disability Caseworker

Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them. 

The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026. 

Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families. 

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification.
• Strong communicator with analytical skills.
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential.
• I.T skills and the use of Microsoft Office tools.
• Well developed listening and diagnostic skills.
• Knowledge of social care issues and of learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

Please view the job description for full details of the skills and experience required.

If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites
• Campaigning for the changes that people with a learning disability want

Team: Community Fundraising

Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £32,013 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Officer:

• This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
• The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
• The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
• We currently have a team of 30+

What we’re looking for in our Community Fundraising Officer:

• Evidence of raising funds in a community fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Evidence of working to and achieving objectives
• Direct experience of working with volunteers 
• A valid UK driving license and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 5th September 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Are you ready to lead transformational change at CHAS by harnessing the power of authentic and inspiring storytelling?

About Us:

At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.

The Role:

We’re seeking a visionary and dynamic Interim Head of Marketing and Communications (maternity cover) to lead our efforts in bringing this ambitious vision to life, at the cusp of an exciting period of growth and change for CHAS. You’ll be a key member of the organisation’s leadership team, responsible for leading your team to develop and execute comprehensive marketing and communications strategies that will raise awareness of CHAS, drive action in time, money and voice, and support an outstanding experience for all of our stakeholders and audiences.

About You:

• You’ll have an excellent track record of leading successful marketing and communications teams, particularly through periods of change and growth.
• You can see the big picture and are adept at translating vision into actionable plans that deliver measurable results.
• You’re creative and have a knack for excellent storytelling.
• You’re a natural leader who can motivate and empower others to achieve their best and bring others along with you to support your vision.
• You have excellent written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse audiences.
• You are well-versed in the latest digital marketing trends and tools, with a keen understanding of how to harness their power for good.
• You possess strong PR skills, with experience in media relations, reputation management, and crisis communications.
• Above all, you’re driven by a deep commitment to making a difference every single day.

Why join us?

This is more than a job—it’s an opportunity to be at the forefront of a transformational journey that will have a profound impact on children with life-shortening conditions and their families, all across Scotland. You will have the chance to work with a passionate, dedicated team who are committed to achieving our ambition. Together, we will create the conditions for success, not just meeting our goals but surpassing them.

If you’re ready to embrace this challenge and lead with passion, we want to hear from you.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite an any of our sites across Scotland.  CHAS offers flexible and family friendly working, and are happy to discuss working arrangements that work for you.

• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! 

Follow the link below to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

We expect interviews to take place Friday 20 September 2024

This post is subject to a Basic Disclosure Scotland check.

Data Officer

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within our Knowledge and Insight team.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

This is a remote working role offering flexible working.

Position: SIT38 Data Officer

Location: Homebased UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024  (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To Be Confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. The post-holder will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications we use and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Data, Marketing Data, Data and Marketing, Data Officer, Marketing Data Officer, Data and Marketing Officer, Data, Data Communications, Data and Communications Officer, Digital Marketing, Digital Marketing and Data.

Are you ready to take on a pivotal role that will shape the future of our operations? We're on the lookout for an exceptional Assistant Director to join our dynamic team at TCV. This role is your chance to make a real impact and drive growth in Scotland.

In partnership with the Director of UK Operations, you'll be at the forefront of implementing TCV's strategic vision across the region. As an Assistant Director, your influence will extend across the UK, shaping our strategic approach and driving key initiatives. 

You will lead and develop our operations, fostering growth and maximising impact. Collaborating with senior leaders, you'll shape and execute strategic plans. You'll build strong partnerships with local funders and stakeholders, influencing the direction and scope of future projects. Your enthusiasm and vision will inspire and motivate teams, helping them achieve strategic goals together. You'll drive innovation by leading new initiatives and adopting innovative approaches, backed by a robust management track record. Additionally, you'll champion volunteering, committing to creating meaningful opportunities that promote positive outcomes for individuals, communities, and the environment.

We're particularly eager to hear from individuals with expertise in equality, diversity, inclusion, and community engagement to support our mission. Demonstrable success in leading new developments and managing teams effectively is essential. You should have the ability to cultivate and maintain excellent relationships with partners and funders. We need a visionary who is enthusiastic and forward-thinking, with a knack for inspiring others.

Join us and lead the charge in making a tangible difference. If you're ready to bring your skills and passion to a role where you can truly make an impact, we want to hear from you. Apply now and be part of something extraordinary!

Please note Interviews will be held virtually on 12th & 13th September with local on-site second assessments on 16th &17th September.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team via our website. We also offer reasonable adjustments on the job.

Team: Field Operations 

Location: Remote in South Wales from Monmouthshire through to Pembrokeshire including a focus in Cardiff, Swansea and Carmarthenshire. 

Work pattern: 7 hours per day, 35 hours per week with some evenings and weekends

Salary: Up to £30,058 per year

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Regional Volunteer Team Leader:

• provide high level volunteer management within a designated geographical area
• recruit, induct, train and provide ongoing support to teams of diverse volunteers
• ensure that volunteering best practice standards are applied to all aspects of volunteer management

About the Field Operations team:

• the field operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• the team consists of a Operations Manager, Branch Development Manager, Centre Managers, Regional Volunteer Team Leader, Cat Welfare Advisor and Community and Engagement Officers

What we’re looking for in our Regional Volunteer Team Leader:

• ability to multi-task and work on own initiative, accurately and under pressure
• ability to build strong relationships and work as a team in a collaborative way
• positive attitude
• flexible and adaptable
• experience of supervising employees and volunteers
• Valid driving licence

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 01 September 2024

Virtual interview date: 11 September 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the award of a new contract, we are looking for new Advocates to join our team in Fife and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by Scottish Government, local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for Advocates to join our team covering Fife and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home, hospital, care homes or other suitable community venues and be home based for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.

About you

We actively encourage applications from those who are long term unemployed.

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, attending tribunals or review meetings ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  This can be through 1-2-1 advocacy or in a group setting.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; noon on Sunday 8th September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

Digital Enablement Officer

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.

Position: SIT40 Digital Enablement Officer

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.

Key responsibilities include:

· Ensure that staff use technology in a way that gives them the best experiences.

· Help staff enable operations and processes using technology

· Support users in adopting changes to digital solutions & processes.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.

· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.

About You

You will have experience of:

· Good Experience working in a customer/business partner-facing role

· Some Experience of working in a technology delivery/support role

· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.

· Skilled at requirement gathering and problem-solving.

To fulfil the role, you must be resident in the UK and have the right to work in the UK

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £31,500 - £35,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, approximately twice a month and for 4 x All staff days per year.

Join Our Team!

As we seek to scale and take our owned mass participation events to the next level, we are excited to be inviting applications for a new Events Fundraising Officer to join our growing Community & Events fundraising team.

Do you have experience and a passion for developing unique and engaging events, designed to provide a platform for people to raise vital funds and awareness for a cause that is close to their hearts? Do you enjoy finding new and unique ways to attract participants, reaching those hard-to-reach people through creativity and innovation? Are you committed to providing the best possible supporter experience for people taking part in the events you have lovingly curated and created?

Then we want to hear from you!

You would be joining a passionate, bold, talented team, harnessing your skills of designing and delivering exceptional, engaging events (whether virtually or in-person).

About you:

We’re looking for an experienced events fundraiser, with a flair for project management and the end-to-end development and delivery of events.

You’ll be a confident communicator with strong marketing experience and focused on exceptional supporter experience whilst being accomplished at building great relationships with a variety of internal and external stakeholders.

Combined with excellent organisation and time management skills and the ability to manage competing priorities whilst keeping to deadlines, you’ll bring your knowledge, creativity and new ideas to help continue to shape the future of our Mass Participation challenge events team.

You will be adept at using data and insight to identify potential areas of growth and be a proactive self-starter, responsible for the complete event cycle of the events you manage and be comfortable analysing performance and making recommendations for change where necessary.

Benefits of working for Crohn’s & Colitis UK

If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply:

Closing date: 9.00am Monday 9th September

To apply for this position, please attach your up-to-date CV and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to this role.

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales