Service Manager Jobs in Bristol

Digital Content Officer (Social and Email)

Full Time (37.5 hours Monday to Friday) Permanent | £26,175 - £29,083 per annum (dependent on experience), plus benefits | Location: Hybrid or Remote

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

We are looking for a creative storyteller with a passion for digital content creation, with a focus on social media and email marketing, to play a key role in shaping the digital presence of the Royal Osteoporosis Society, helping us to engage and inspire action in support of our vision: No more broken bones. No more broken lives.

Reporting to the Senior Digital Marketing Manager in our dynamic Marketing and Communications team, you will have an eye for design and the ability to create compelling content across a range of digital platforms, that inspire action, raise awareness, and engage key audiences across social media and email. Using a mix of content formats—including video, graphics, user-generated content, and testimonials—you’ll bring stories to life in a way that maximizes reach and emotional connection.

This is an exciting time to join the Royal Osteoporosis Society as we undergo a transformative brand refresh and work towards an ambitious set of strategic objectives to deliver by 2030. As an organisation, we are bold, fast-moving, and impact-driven, always seeking new and innovative ways to reach and support our communities.

Do you have a solid understanding of a range of social media platforms, their algorithms, and best practices?
Do you have experience in digital content creation, social media platform and community management?
Do you have proficiency in content creation tools and techniques and experience of using Adobe InDesign, Photoshop, Illustrator or Premier Pro?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location – Ideally this is a hybrid role (attending our central Bath office at least 20% of your time each month) but we will also consider remote working for the right candidate.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.

Want to know more? For more details on this exciting role, please download the job description. The closing date is 9am, Weds 19 March 2025. Interviews expected to be Thursday 27 March.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

REF-220087

MLC Executive are privileged to be partnering with Change Grow Live (CGL) in the appointment of their new Director of Digital and IT.

Established in 1977, CGL is one of the largest charities in the UK, supporting more than 200,000 individuals each year whose lives have been held back by a range of social issues and concerns, including substance misuse and other forms of addiction, homelessness, poverty, unemployment, domestic abuse, mental health issues and offending.

The charity is undergoing significant organisational modernisation and transformational activities and their offering in the digital space is critical to CGL remaining at the forefront of supporting vulnerable people.

You will be a leader for digital transformation, ensuring innovation and adoption of emerging technologies. In addition, you’ll provide expert advice to the senior leadership team and the Board on digital trends and technological advancements, including the evolving use of artificial intelligence and automation to improve service delivery and the quality of care.

Main responsibilities of the role:

• Leadership of CGL’s digital and technology teams, developing effective workforce strategies and creative, collaborative and inclusive ways of working that achieve high performance across the service.
• Shape the strategic development of CGL’s digital and technology ambitions and aspirations, to improve outcomes for staff, volunteers and service users.
• In partnership with the rest of the senior leadership team, ensure the smooth rollout of the new organisational-wide strategy, to deliver continued growth and excellent support to those in need.
• Continued management and development of the CGL in-house software solution that drives the core operational system and end-user experience.

The successful candidate will:

• Have led and developed IT/Digital functions in a large, multi-site organisation, preferably during a period of change and transformation.
• Be degree or equivalent qualified in Information Technology, Computer Science, Information Systems, or a related field with evidence of continued professional development.
• Display demonstrable evidence of inspiring, motivating, and developing staff at all levels to support an inclusive culture that achieves high-quality performance and continuous improvement to achieve excellent outcomes.
• Show extensive knowledge of the current technological landscape, including network infrastructure, desktop, business applications, cloud, mobile and digital.

This is a fantastic opportunity for a visionary leader with experience of leading both digital transformation and practical IT service delivery management in large, complex organisational contexts. Working with key stakeholders to shape how CGL uses technology to deliver excellent services for the people we support, this is a critical role for the future of the charity.

The closing date for applications is midnight on Sunday 16th March and first interviews will be held w/c 24th March. Please contact Theo Diejomaoh at MLC Partners for an informal discussion about the role.

The Community Fundraising Coordinator will be responsible for increasing the income generated through community fundraising activities taking the lead in coordinating, expanding and developing community fundraising activities at the same time as enhancing Mind in Gwent’s profile in order to encourage connections with our local community, increase fundraising and commercial income.

A great opportunity to make a real difference to the mental health, wellbeing and resilience of the people and communities of Gwent taking Mind in Gwent to the next level. Work for an organisation that is committed to employee wellbeing with an attractive package of benefits, pay dependent on experience, 25 days holiday rising to 34, 5% employer pension contribution and flexible working policies.

Please read the job description and person specification before applying.

Interviews will be held Thursday 10th of April

If you want to have an informal conversation about the vacancy email us with your name, contact details and times you are available.

Head of People and Culture

Full Time | Permanent | c.£60,000 per annum plus benefits | Location: Hybrid (Bath)

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

As Head of People and Culture and reporting to the Corporate Services Director, you will play a pivotal role in providing leadership and oversight on the development and delivery of the People Plan, encompassing HR policy and process, talent acquisition, employee engagement, performance, training and development, reward and recognition. This is a Leadership position and you will contribute to organisational learning and strategy development and engage regularly with the Senior Leadership Team.

You will lead a small HR team (HR Coordinator and HR Administrator) and work collaboratively across the charity, acting as a business partner as needed to line managers at all levels, with a view to identifying barriers to performance and providing solutions. You’ll be the operational lead for Trustee recruitment activity and support the Trustee appraisal process. You will steward an organisational culture which supports effective behaviours and ways of working, while aligning with the charity’s values, mission and vision and you will be comfortable working at both a tactical and strategic level and, where necessary, challenging status quo thinking and promoting new methods.

• Are you a CIPD qualified HR generalist with extensive leadership and management experience who is used to working both at a tactical and strategic level?
• Do you have significant and proven experience of leading and managing HR functions and teams to deliver best in class service?
• Do you have sound and up-to-date generalist understanding of HR and organisational development practices, including change management, resourcing, compensation and benefits, policy development, complex employee relations and of UK employment legislation and regulations?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location hybrid, attending our central Bath office at least a couple of times each week (40% of your time each month).

Start date: Applicants need to ideally be available to start from w/c 16 June 2025.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answering the supporting questions, demonstrating how your skills and experience meet the person specification.

Want to know more? For more details on this exciting role, please download the job description.

The closing date is 17 March 2025 (5pm).
First round interviews expected to be 26 March 2025. Second stage interviews expected to be w/c 7 April.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date and so we encourage you to apply as soon as you can.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

No agencies please – we are currently committed to sourcing candidates directly for this position and any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.

REF-220141

We are recruiting for an exciting new role:

• Participation and Networks Coordinator. 
• 28 hours per week at £15.00 an hour (Actual salary £21,840 -FTE £27,300).
• Fully remote with occasional prearranged in person meetings

This job is essentially about facilitating great conversations and then making sure that the learning from those conversations has real life impact. It’s a special role and will influence everything we do as an organisation - so we are keen to have someone really fantastic in it. Every day will be different in this role but you will be responsible for:

• Growing and managing our network groups, including those for researchers, universities, professionals, support groups, PDAers themselves & family members.
• Noticing themes that emerge, and bringing together people from across networks to take action. This will include co- producing research, written information, video/podcasts and convening groups who are trying to influence change.
• Encouraging people in networks to understand and use their power and influence, resulting in more and better research about PDA, new ways to share best practice, and a better understanding of PDA generally.
• Managing and supporting change projects alongside people in networks.

To do this role, you’ll need to understand PDA, and be an enthusiastic, inclusive and engaging facilitator. You’ll need to be self- organised, trustworthy and good with deadlines. Excellent writing skills, the ability to adjust your communication style to meet the needs of your audience, as well as the ability to use or quickly learn to use different software are also essential. In addition you will have the skills to be able to credibly and effectively design and push forward projects involving everyone we work with, treating everybody with respect.

Key Responsibilities

Direct Support to Participants

• Support the referral system and triage to provide timely and effective support for young people entering our programme.
• Develop personalised plans that guide participants through their rehabilitation journey.
• Provide one-on-one support to young people with a focus on physical activity and wellbeing.
• Develop MOVE’s support for 13-30 year olds following Proton Beam Therapy, and building relationships with key stakeholders and Health Care Professionals.

Awareness Raising

• Advocate for the importance of physical activity for those living with and beyond cancer at both internal and external events.
• Deliver workshops to health care professionals to share the importance of physical activity when impacted by cancer and to get physical activity on care pathways.
• Lead initiatives to promote our services, particularly in underserved and diverse communities.
• Create resources online and in the community to support people impacted by cancer and healthcare professionals.

Programme Development and Systems Building

• Work closely with internal staff to enhance the MOVE Online Programme.
• Develop and support the systems and processes needed to scale our services effectively as we grow.
• Focus on creating robust infrastructure that will allow for the integration of new participants into the programme and the expansion of our services, for example, the referral procedures so that waiting times for young people before they start the programme are reduced.

Impact Evaluation and Documentation

• Ensure that all data is handled in compliance with data protection standards, safeguarding participant privacy.

Building Partnerships

• Develop and strengthen partnerships with healthcare providers, community organisations, and other stakeholders.
• Collaborate with partners to expand our reach and ensure that our services are accessible to a broader range of participants.

EDI and Access

• Ensure that equity, diversity, and inclusion (EDI) principles are embedded in all activities, with a focus on reaching underserved communities.
• Prioritise removing barriers to access, making sure that all participants can benefit from our services regardless of their background.

Supporting Reporting and Sharing Our Work

• Contribute to the development of comprehensive reports that highlight our work and its impact, helping to secure future funding.
• Assist in sharing our successes with stakeholders, funders, and the wider community, reinforcing the value of our services.
• Highlight potential case studies and interesting stories to the marketing and communications team.

Person Specification

Essential Requirements

• Cancer Rehab Level 4 Training or equivalent
• Strong understanding of the role of physical activity in cancer rehabilitation and recovery.
• Excellent communication and interpersonal skills, with experience managing diverse stakeholders.
• Organisational skills to manage a caseload
• Able to innovate and work as a team to support programme development
• Demonstrated ability to innovate, solve problems, and drive service improvements.
• Commitment to equity, diversity, and inclusion principles, with experience working with underserved communities.
• Cocreating with young people.

Desirable Requirements

• Relevant qualifications in cancer rehabilitation, health promotion, or a related field.
• Familiarity with safeguarding and data protection regulations.

MOVE Benefits

Salary £26,000 - £28,000 FT

Contract: 1 year Full time, Part time considered.

Location: Remote, with occasional travel for events, workshops and meetings (Please note that this role is only available for applicants with the right to work in the UK)

The post is subject to a six months’ probationary period. We understand the importance of a work-life balance and respect individual needs. We offer a full-time position but we are also open to considering requests for a 4-day work week or part-time role for candidates with the right experience.

Annual Leave: Generous allocation of 28 days of holiday leave (pro rata if part-time)

Special Day Off: Your Birthday

Extended Holiday Break: Our charity closes down in between Christmas and New Year, giving you the opportunity to enjoy some additional time off over the festive period.

Pension Benefits: Pension plan through NEST (National Employment Savings Trust)

Flexible Working Arrangements and Hours: We believe in empowering our employees to manage their time effectively. This is a remote working role (within the UK) with travel for team meetings and other work-related events.

How To apply:

• Produce a document no longer than 2 sides of A4, outlining why your skills, experience and personal motivation make you the right person for this role. Please also attach your CV.
• Please provide name and contact details of two referees that we would contact if shortlisted.
• Please use your name in the subject header of the email and the file name of the document.
• Please send these to recruitment@movecharity .org
• For an informal discussion before applying, please email interim charity lead nazmeen.wardle-bi@movecharity .org
• Closing date to apply for this role is 9th April
• If you would prefer to submit your application in an alternative format, please feel free to choose your own approach to convey the information requested.

Key Application and interview information:

There will be two stages of the interview process. The first stage will be virtual via video call and for those invited to the second stage, the interview will take place in-person in Manchester.

Data Protection Statement

For information about how we use your data, please contact us.

Safeguarding

Move Against Cancer is committed to ensuring the safety and wellbeing of all individuals who participate in our programmes and all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check.

Equal Opportunities and Diversity Statement:

MOVE Against Cancer is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment.

Issimo is a small Salesforce consultancy working with UK charities to help them to get the best from their Salesforce investment.

We are looking for a Salesforce administrator to get involved with implementing and supporting a range of new and ongoing projects. This will be a busy and demanding role where you will balance several parallel work streams.

The ideal candidate will have worked as a Salesforce administrator within the UK Third Sector so will understand its constraints and opportunities. Excellent communications skills are essential. You will also need a level of commercial awareness to balance the needs of the client and the consultancy.

This role has great scope for development. You will be expected to work towards certifications for which time and support will be given and you will gain in-depth knowledge and experience of the Salesforce ecosystem. 

This is a rare opportunity for you to take your Salesforce career to the next level. 

The role is up to 37.5 hours per week and is fully remote. We support flexible working.

Essential Skills

• Salesforce Administrator Qualified (ADM 201) or working towards certification
• Minimum 2 years’ experience working/volunteering on a Salesforce org or Additional Salesforce Certifications
• Experience using Microsoft Office

Desired Skills

• Salesforce Consultant Certifications e.g., Sales Cloud Consultant, Service Cloud Consultant, NPSP Consultant
• Experience managing and manipulating data
• Understanding of Agile Project Methodology
• Good understanding of Microsoft Excel and experience of manipulating large data sets

Behaviours

• Methodical and lateral thinking problem solver
• Able to work independently and be managed remotely while working towards common goals
• Self-motivated with the ability to handle multiple tasks
• Self-starter with a desire for Continued Professional Development
• Prioritises consideration for customer requirements and needs while remaining commercially focused
• Confident verbal and written communicator

Benefits

• Working in a small, diverse team
• Supporting Non-profit clients in achieving their objectives
• Excellent opportunity to learn from experienced staff with more than 20 years in IT
• Excellent opportunity to apply Salesforce knowledge across multiple orgs
• Remote working with the flexibility to manage own workload and time
• Allocated study time for CPD and free certification vouchers
• 24 days annual leave plus bank holidays

Policy & Public Affairs Officer (Wales)
£33,824 pa plus excellent benefits
Home-based
35 hours per week, full-time

The Policy and Public Affairs Officer is an exciting and influential role as you will work with the Policy and Public Affairs Manager (Wales), Head of Devolved Nations and colleagues across the College to develop and deliver policy and communications activity for Wales.

As Policy and Public Affairs Officer (Wales) you will work with key stakeholders to coordinate and develop policy position statements unique to Wales, coordinating and producing draft responses to consultations in Wales, whilst supporting colleagues across the College with expertise on the political, governmental and health service landscape in Wales.

Communicating policy and public affairs priorities to stakeholders to maximise influence and impact, you will attend meetings with senior figures in Wales, produce content for blogs, social media, bulk email, web and other digital communications specific to our audiences in Wales, whilst also providing administrative support for the Wales Executive Committee.

With a good standard of education, you should have demonstrable experience in policy and public affairs and a solid knowledge and understanding of policy and legislative processes in Wales.

You will have proven experience of producing high quality policy and communications outputs such as consultation responses, reports, policy briefings and press copy, as well as demonstrable experience of producing high quality content for digital and social media.

With outstanding oral communication skills you will be able to manage relationships with internal and external stakeholders at all levels.

Your excellent communication, organisational, analytical and problem-solving skills will ensure you are capable of supporting committees and other governance structures, particularly supporting the delivery of new processes and identifying opportunities for improvement.

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 16 March 2025
interview date: 27 March 2025 (remote)

Introduction

Cystic Fibrosis Trust is the charity uniting people to stop cystic fibrosis (CF). We fund vital research, improve care, speak out and race towards effective treatments for all. We won’t stop until everyone with cystic fibrosis can live without limits.  Cystic fibrosis (CF) is a genetic condition which causes sticky mucus to build up in the lungs and digestive system.  It affects more than 11,000 people in the UK.

In recent years, improvements in the treatments for CF have transformed the symptoms and quality of life experienced by many, but not all of the community.  The enormous leap forward that has been made is both wonderful and challenging and brings new support needs.

With better health, more people with CF now want to plan careers, but need to balance this with management of their condition.  Others still need support with barriers to work or help to navigate their rights at work when they need to focus on their health.  This led us to create Work Forwards, a dedicated programme of career, work and employment support for the CF community.

Background about the Work Forwards Programme

Building on the foundations of our existing financial and welfare support, our Work Forwards employment programme aims to give people with CF the confidence and skills to move towards secure, fulfilling employment which fits around their health needs.

Having secured three-year funding from the National Lottery Community Fund in autumn 2022, since then the programme has been helping people affected by CF with work, employment and careers. The project’s ultimate aim is to ensure they have the finances and resources to stay as well as possible and live a long, fulfilling life.

The project employs two staff and sits within our wider support service team lead by the Head of Support and Programmes. There are a number of key deliverables for the project including one-to-one support and guidance, online sessions, information resources, and a case study library. Outcome measures are focused on improing skills and confidence and ensuring people affected by CF can navigate barriers to work and employment.

Project Brief

We are now looking to evaluate the programme and seeking a freelance/consultant with expertise in evaluating programmes.

Working closely with Cystic Fibrosis Trust throughout, the consultant will design, implement and deliver an evaluation to enable us to monitor and assess to what extent the project is achieving the programme aims and make recommendations for future delivery.

The overall aim of this work is to compile and provide us with a comprehensive, well-presented, and easy-to-read independent report to demonstrate to what extent we have met the outcomes intended throughout this project, as described in the funding proposal.

The deadline for when we need this report completed is July 2025 and which we can then submit to the National Lottery Community Fund and use this to inform the development of future funding bids. 

Key Deliverables

· Quickly develop a deep understanding of our project and anticipated project outcomes.

· Work with us to quickly develop the ways in which we will evaluate how we have achieved the project outcomes, through qualitative and quantitative data collection.

· Take lead responsibility for ensuring all research data and information is collected as required, to inform the development of a comprehensive report.

· Liaise with us throughout the process to ensure the report is developed to the standard we expect.

· By July 2025, provide us with an excellent final report which tells the story of the delivery of our project, the challenges, learnings and how we have met the project outcomes.

· Suggest a suitable methodology, within timeframe and budget, but we would expect it to include;

1. - Interviews with beneficiaries who have been involved in the programme.
2. - A review of key documents and resources produced through the programme.
3. - Interviews/focus groups with people affected by CF to identify any future needs around work and employment not covered by the programme.
4. - Review and compilation of all impact and evaluation data collected through the programme.
5. - Review of the successes and challenges of the programme so far, to support us to learn from these and to suggest where they may be gaps in delivery/further opportunities to help us shape our possible future work in this area.

 

Indicative Budget

There is budget available to deliver this project and this is up to a maximum of £6,000. This must cover all costs to complete this work, including consultant fees, and any materials and resources needed to undertake the research and data-gathering element of the project.

It is accepted that it may be the responsibility of some other providers (including ourselves) to collect and provide some of the data required.

Role Requirements

The successful person will:

· Be a suitably experienced project consultant, researcher and report-writer.

· Have knowledge of delivery of funded programmes within a charity, particularly those funded by NLCF.

· Ideally understand work and employment programmes in a charity environment.

· Ideally have lived experience of cystic fibrosis – this will be a distinct advantage.

Tender Submissions

Your proposal to undertake this work should include:

1. Details of you/your organisation, core skills, experience and competencies.

2. Case studies/examples of specific projects you have worked on, including details of two referees.

3. Details of availability to undertake work distributed across the project period and through to completion.

4. Confirmation of ability to work as an independent consultant/freelancer (e.g. Have your own office/IT equipment and the correct tax and NI status to work as a freelancer)

5. Evidence of any professional indemnity insurance/public liability insurance you have in place.

6. Details of how you would fulfil the project brief, the fees you would charge and the steps you would take to deliver the project to budget and timescale.

Selection Criteria

Proposals will be assessed according to the following criteria:

· Extent to which the tender demonstrates an understanding of and meets the brief.

· Previous experience of delivering similar briefs in a relevant field.

· Overall quality of the submission.

· Availability to deliver to timeline.

· Lived experience of cystic fibrosis.

Timeline

We expect you to work with us across a 6–8-week period as follows:

· Closing date for tender submissions – 13 March 2025

· Tender selection – week commencing 17 March 2025

· Expected project start date – 1 April 2025

· Final report delivered by – 11 July 2025

Closing date and how to submit your Tender

The closing date for submission of proposals is 5pm on 13 March 2025

We are looking for an experienced Communications Officer, with a strategic mindset and passion for crafting compelling campaigns and content which inspires action to join our team and play a pivotal role in shaping and sharing the story of the Award’s international impact.

In this role, you’ll bring to life the experiences of young people undertaking the Award, showcasing its global influence and the transformative power of non-formal education and learning. You’ll design and execute creative campaigns, produce dynamic multimedia content, and develop narratives that connect to wider themes across society.

You’ll work closely with teams across the Foundation as well as our international network of Operators, equipping them with the tools and confidence to maximise their communications efforts. Whether crafting engaging social media content, producing impactful video stories, or coordinating high-profile marketing initiatives, your work will drive awareness, engagement, and participation in the Award.

Key Responsibilities

• Content creation and storytelling: develop a diverse range of multimedia content including video, visual templates and assets, marketing materials, infographics, and written case studies that highlight the Award’s impact and align with broader strategic objectives.
• Creative campaign development: plan and execute innovative communications campaigns that resonate with global audiences, ensuring messages are compelling and strategically aligned with the Award’s mission.
• Digital and social media management: lead the day-to-day management of our digital platforms (website, social media channels), optimising content for engagement and reach while analysing performance data to refine strategies.
• Capacity building and support: empower Operators by collaborating with them to champion communications best practices and deliver effective storytelling.
• Brand and messaging coordination: maintain a cohesive brand voice and visual identity across all communications channels, ensuring consistency and impact.
• Internal coordination: work alongside Fundraising, Events, and Operations teams to develop materials that support their objectives while reinforcing the overarching narrative of the Award.
• Strategic planning: developing campaigns nd messaging that are backed up by a clear Theory of Change, and underpinned with a communications calendar, internal coordination and forward-planning.

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the East Kent Area so you will need to drive and have access to a car.

This role is remote but you will be visiting the trusts when needed.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.

This is an exciting time to join Our Time, we have recently invested in a new website and are in the process of rolling out our new brand. Series 3 of our podcast My Family, Mental Health…and Me will launch later this year and we have a number of other ambitious projects in the pipeline.

We are looking for a hands-on, all-round marketing and communications professional who will be supported by and work closely with a Strategic Communications Consultant to help manage our social media channels, roll-out campaigns, and progress sustainable, low-budget marketing and communications approaches. A large part of the role will include being responsible for maintaining our existing social media channels, including developing content ideas from start to fruition, and organic posting across Facebook, Instagram, X and LinkedIn.

Requirements

• Knowledge of best practice for social media, comfortable working closely with an animator / video editor with minimal supervision, with evidence of publishing on social media for a business or charitable organisation
• Able to write for a variety of channels including social media, email, web with minimal supervision
• Experience of optimising posts for different audiences and platforms
• Experience of using Canva, Adobe or other graphic design and editing software
• Comfortable performing outreach to key stakeholders of professional psychiatrists, teachers, healthcare workers, volunteers and community leaders, with support
• Interested in supporting PR campaigns such as conducting press outreach using a template and with support
• Mature approach, comfortable working with research papers and other materials to create content for a range of channels
• Organised and flexible, with the ability to maintain a communications calendar and other Google docs as required 
• Resourceful, happy to contribute ideas and work collaboratively 
• Able to follow through a task from start to completion
• An eye for design and attention to detail

As we are a small team, it is key that you have a strong sense of initiative and personal responsibility, and are comfortable working independently in an environment where each of us has a role to play in increasing the support available to children and young people with a parent with a mental illness. In return, you will be part of a friendly team where your time and ideas are valued.

We are fully remote and meet in-person approximately 2 – 3 times per year in a range of locations easily reachable by public transport (recently London and York).

Chief Executive Officer

This is a unique opportunity to join an international children’s charity as its Chief Executive Officer, making a real and lasting transformation in the lives of children in Darfur, Sudan. 

Position: Chief Executive Officer

Location: Remote (with the role involving occasional travel to Surrey)

Salary: £60,000 - £90,000 (subject to experience)

Hours: Full time (37.5 hours)

Contract: Permanent 

Closing Date: Thursday 13th March, the client reserves the right to interview before the closing date so please apply asap.

About the role: 

This is a crucial position as it will be your responsibility to ensure the growth of the charity, enabling us to support even more children and their families in Darfur, Sudan. You will be an experienced and highly motivated leader overseeing the overall development of the charity, ensuring its continued success in its next phase of the charity’s growth. You will oversee the charity’s budget to ensure the long-term financial sustainability and be responsible for the charity’s fundraising, grants, individuals and our events. You will lead a passionate and dedicated team including working with our volunteers, both in the UK and in the USA and Australia. You will also play a key role in building relationships with donors, potential donors, corporates and other stakeholders. 

You will work closely with the Country Director (currently our Founder) for Darfur and oversee projects and assist recruitment in Sudan as soon as it is safe to do so. At present our Sudan staff are working from outside the country as Darfur faces extreme violence. Projects within Darfur are implemented by the Steering Committee, who are volunteer village leaders working with the charity since 2010.

Your main duties will include:

• Provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values.

• Develop and implement a strategic plan in collaboration with the Board of Trustees.

• Act as the public face of the charity, undertaking a range of speaking opportunities and acting as a media spokesperson.

• Manage day-to-day operations, ensuring the effectiveness and efficient use of charity resources.

• Oversee budgeting and financial planning – manage the charity’s finances, including budgeting, forecasting and financial reporting.

• Build relationships with celebrities, Patrons and key Stakeholders.

• Ensure the charity is compliant with legal, regulatory and financial requirements.

• Regularly report to the Board on all aspects of the charity’s work, ensuring accurate timely updates on funding, operations and emerging needs.

• Be the key point of contact for the charity, providing guidance and support to staff and volunteers.

• Prepare the Annual Report and regular updates for key stakeholders, donors and funders.

About you: 

We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:

• Proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. 

• Strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. 

• Compassionate and values-driven approach to leadership, with a commitment to sustainable development. 

• Understanding of Charity law and regulations, governance requirements, and reporting standards. 

• Experience working effectively with a Board of Trustees. 

• Proven experience in budget setting and financial management, reporting to funders and Trustees. 

• Proven success in identifying and developing new income streams. 

• Experienced in building effective relationships with donors, celebrities, patrons and other stakeholders. 

• Experience in building and leading a team of staff and volunteers. 

• Excellent communicator and presentation skills. 

• Highly organised, and excellent attention to detail. 

About the Organisation

This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.

There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world. 

Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Fundraising Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Bristol
Contract: Permanent
Hours: Full time, 40 hours per week
Salary: From £26,919 - £31,401 pa pro rata - plus enhancements for unsocial hours

Join their team for a rewarding career – 98% of staff agree that they are proud to work for their organisation.

About Them

Our client's conditions. They have an exciting opportunity for a Senior Sibling Support Worker to join their friendly team where you will be able to really make a difference to the lives of the babies, children and families who they support.

“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice, but this is exactly how their families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps quite a different carers role to what you might have expected.

They provide respite, palliative and bereavement care for babies and children with life-limiting conditions on a one-to-one basis. Having the time to build relationships with babies, children and their families whilst they are at the hospice and between visits helps to make their roles incredibly fulfilling.

Where you will be working

Our client is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. You will be working as part of a friendly, enthusiastic and committed team, in a well-equipped workplace within a supportive environment, where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do at their organisation.

The Role

In this role you will provide supervision and support to the Sibling Support Workers and manage the day to day running of the Sibling Service. Key responsibilities include providing supervision and support to the sibling workers and managing the day to day delivery of the sibling service. In addition, ensuring safeguarding of children and vulnerable adults, meeting the specific needs of the brothers and sisters of children using the hospice, providing activities and opportunities for play to ensure their stay is a positive experience and together with the Care Team, providing emotional support, including bereavement care when needed.

The Successful Candidate

A relevant play or youth work qualification and previous experience of working with children in providing play and recreational activities is essential. A flexible approach to working days and activities is essential to support the hospice and changeable needs of the families. Their care team work rotating shifts, which will include bank holidays, and weekend shifts.

What they offer

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.

How to Apply

Please apply by clicking on the link before the closing date of 18th March 2025. If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today.

Anticipated interview date is 27th March 2025 (subject to change).

Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.

You may also have experience in the following: Play Worker, Teacher, Coach, Play Scheme Assistant, Nursery Worker, Activities Coordinator, Teaching, Coaching, Childcare, Nursery Assistant, Support Worker, Care Worker, Care Assistant, Social Work, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-220 062