Service Manager Complex Needs Jobs

REIMAGINING GOVERNMENT FOR A CHANGING WORLD

Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.

We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.

THE WORK WE DO

At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:

1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.

At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government. 

KEY RESPONSIBILITIES FOR THE CEO

1. Values – Shaping culture and people leadership

At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.

Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.

Therefore, the CEO of CPI must:

• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.

2. Vision– Re-imagining government through thought-leadership

The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.

Therefore, we seek a CEO who will:

• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.

3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development

CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.

Therefore, we need a CEO who can:

• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.

4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.

Therefore, we expect our next CEO to:

• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.

EXPERIENCE WE SEEK IN OUR NEXT CEO

CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.

As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.

CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.

We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.

CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.

REMUNERATION

At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.

For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.

**Interviews will take place on a rolling basis, so please apply ASAP. For suitable candidates, a detailed brief will be shared along with cover letter support**

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. They have a simple ambition – to stop prostate cancer damaging lives. The charity invest millions in research to revolutionise testing, treatment and care. And they work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

The role of Senior Philanthropy Executive is instrumental in growing PCUK’s Philanthropy income stream. You will be responsible for generating 5- and 6-figure gifts from trusts, foundations and major donors, through proactive identification of prospects and first-rate stewardship of existing donors. You’ll also harness the support of PCUK’s enthusiastic and influential Trustees, Senior Volunteers and Leadership Team, involving them in ‘making the ask’, thanking, as well as attending events.

As Senior Philanthropy Executive, you will: 

• Deliver 5- and 6-figure gifts from trusts and major donors from new and existing donors
• Manage a portfolio of medium to large sized trusts and major donors
• Identify and engage new prospects, with the support of PCUK’s Prospect Researcher
• Support the Head of Philanthropy and Head of Appeal with the development and implementation of our new major appeal strategy
• Provide assistance to the Philanthropy Manager and broader team with more complex relationships and applications
• Build effective, senior level relationships with Trustees, Ambassadors and the Leadership Team, identifying networks and providing comprehensive briefings

Ideal skills and experience:

• Demonstrated success in securing 4- or 5-figure donations in the charity sector
• Strong communication skills to engage with a diverse range of stakeholders
• Ability to spot opportunities and craft compelling funding proposals
• A strong collaborator who is also able to work independently

Employee benefits

Benefits include: 

• Flexible working, which includes hybrid working with core working hours of 10am to 4pm Monday to Friday, unless otherwise agreed
• 28 days annual leave plus bank holidays, increasing to 30 days after three full years service
• After one years’ service you have the option to buy and sell up to an additional week’s annual leave (subject to minimum/maximum leave)
• Enhanced maternity, paternity & adoption pay
• Enhanced sick pay
• Healthcare Cash Plan (Medicash)
• 50% discount on multi-gym membership. Our closest gym – Cottons London Bridge (next to our London Bridge office) – is a Tier 1 facility
• Life assurance (3 x annual salary)
• Free income protection scheme

Prostate Cancer UK believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything they do.

PCUK are committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. Therefore, PCUK are particularly interested in applications from those from marginalised and vulnerable communities. This will help PCUK to create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Digital Fundraising Manager

Apply by 17.00 11th November 2024

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Digital Fundraising Manager is a key member of the Philanthropy team, responsible for planning, implementing, and optimising digital fundraising campaigns in the UK and US. This role will drive revenue growth through online channels, including email campaigns, social media, website fundraising, and other digital initiatives. The ideal candidate is a strategic thinker with a deep understanding of digital fundraising tactics, a creative mindset, and the ability to analyse data to make informed decisions.

You’ll report to our Head of Fundraising - setting your strategy, reporting on whether plans and income are on track, and discussing how you’re dealing with any financial shortfalls, with a mindset focused on significantly expanding our unrestricted income streams.

In 2024/25 the Fundraising Team is aiming to raise circa £1.9m – a critical element of Restless Development’s overall income of around £10m, the rest of which primarily comes from institutional funders and trusts/ foundations and is restricted to particular programmatic work.

Key responsibilities

• Digital Fundraising Strategy: Develop and execute a comprehensive digital fundraising strategy aligned with the organisation's goals and objectives. Identify key digital fundraising opportunities and implement strategies to optimise online giving.
• Email Marketing: Create and manage email campaigns, including crafting compelling content, designing engaging emails, segmenting lists, and conducting A/B testing to increase donor engagement and conversions.
• Social Media Fundraising: Oversee social media fundraising campaigns, leveraging platforms such as Facebook, Instagram, and Twitter to drive donations and supporter engagement.
• Website Fundraising: Manage and improve the online donation process on the organisation's website, ensuring an easy and secure donation experience for supporters.
• Content Development: Collaborate with the Communications team (including a Digital Communications Manager counter-part) to create persuasive fundraising content, such as donation appeals, impact stories, and success narratives to inspire supporters.
• Donor Engagement: Foster relationships with existing donors through personalised online interactions, stewardship emails, and recognition activities.
• Analytics and Reporting: Track and analyse digital fundraising performance, providing regular reports on campaign results, identifying areas for improvement, and making data-driven recommendations.
• Compliance: Stay up to date with digital fundraising regulations and best practices to ensure that the organisation complies with all relevant laws and standards.

Job title: Digital Fundraising Manager

Location: Waterloo, London

Salary: £42,059 (Band-0)

Preferred start date: January 2025

Length of contract: Permanent

Reports to: Head of Fundraising 

Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Values led - Upholds a values-led culture across the Hub or International Unit, inspiring a Restless passion and professionalism amongst all others. Considers the Restless Values when making decisions and taking measured risks at a strategic level.
• Innovation - Creates an enabling environment for innovation across the Hub or International Unit. Takes measured risks and solves complex issues with creativity and innovation. Maintains a focus on aligning the organisational vision for long-term growth in a changing world.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Delivers quality - Drives quality across the Hub or International Unit by holding all teams to account for high performance and value-for-money. Ensures the Hub or International Unit is effectively and efficiently resourced to deliver quality against strategic priorities.
• Decision making - Drives change across the Hub or International Unit by considering the long term impact of risks and strategic decisions to multiple teams.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Leadership - Leads strategy development and creates a compelling organisational vision. Is accountable for performance at a Hub or International Unit level. Develops leadership in others for future growth of the organisation.
• People development - Builds organisational capacity by creating a culture of continual learning through performance management, training, coaching and mentoring; aligning their own personal and professional development to current and future organisational needs.

Our value: HANDS - We are in it together. We listen and learn.

• Effective communication - Builds consensus and commitment amongst staff and major national partners. Confidently anticipates and responds to challenge or resistance in difficult circumstances. Coaches others to communicate strategically.
• Collaboration - Is a role model for collaboration at a national, regional and global level; frequently contributing to internal processes and decisions. Leads participatory decision making and strategy development.

Skills and experience

Essential

• 3+ years of experience in digital fundraising and communications in a nonprofit setting.
• Proficiency in digital fundraising tools, email marketing platforms, and donor management software (experience with Salesforce and Dot Digital preferred).
• Strong analytical skills and the ability to interpret data to drive strategic decisions.
• Excellent written and verbal communication skills.
• Creative thinking and a passion for storytelling.
• Ability to work collaboratively within a team and cross-functionally with other departments.
• Knowledge of best practices in online fundraising and a commitment to staying up to date with industry trends.

Desirable

• An understanding of international development, in particular the youth sector
• Up to date knowledge of the sector, including the setup of the Fundraising Preference Service and General Data Protection Regulation changes

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

We are seeking to recruit to the post of Business and Estates manager at Lindsey Lodge Hospice and Healthcare. The role is pivotal in ensuring the smooth operation of our hospice facilities as well as developing our management information systems. The postholder will join the executive team and undertake a high degree of variety and multiple responsibilities including but not limited to the development of a business and analytics functions, oversight of the Hospice's environment  as well as lead responsibility for both capital and non-capital projects.

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

Become a Self-Employed Independent Visitor!

Locations: Meath School, Surrey and Dawn House School, Nottinghamshire
Salary: Negotiable per visit (plus travel expenses)
Job Type: Part-time, one half termly visits at each school
Sector: /Education / Advocacy /Social Care

Apply Now – Nationwide or local Applicants Welcome!

About Meath School

Meath, a Speech and Language UK School, is a day and residential non-maintained primary special school for up to 75 pupils aged 4 to 11 years, where Speech and/or Language Disorder and associated difficulties is the primary need. Our most recent Ofsted report (2023) is highly positive about the work of the school and the progress which our children make. ‘Pupils are happy and safe, and they enjoy being in school. They comment that ‘everyone can have friends here’.

About Dawn House School

Dawn House School is part of Speech and Language UK, dedicated to supporting children with severe and complex speech, language, and communication needs. We provide integrated education, therapy, and care to pupils aged 5-19. Our school has been rated ‘Outstanding’ by Ofsted and offers a collaborative, child-centered environment. Join our passionate and dynamic team, where we empower young people to achieve their full potential.

About The Role

Speech and Language UK is recruiting Independent Visitors to provide essential support and guidance to our residential special school in all areas the national minimum standards.

Key Responsibilities:

To fulfil the requirements of Standard 3 of the national minimum standards for residential special schools, which includes:

• Conduct six unannounced visits to ensure the highest standards of care, aligned with national regulations.
• Write and submit reports on the conduct of the school with any recommendations within two weeks of the visit.
• Collaborate with staff members, and other key stakeholders to monitor compliance and safeguard the welfare of residents.
• Meet with children, parents, other stakeholders, senior management and other staff in the school
• Check school records, including, but not restricted to, attendance, restraint, risk assessment and care plans
• Evaluate the quality of the provision and effectiveness of the care provided to children and whether they are safeguarded
• Assess the suitability of the physical condition of the residential provision and its external environment

What We Are Looking For:

• Demonstrable knowledge and understanding of regulated services and their inspection frameworks
• Experience of working within an educational setting, social or health care organisation, safeguarding, residential care, youth work, or related fields
• Knowledge of current care legislation and statutory guidance relating to children and young people
• Strong communication and relationship management skills.

This is a flexible, self-employed role perfect for experienced professionals looking for meaningful, impactful work.

How to Apply: Please check candidate pack available on our website

Closing Date: Monday, 9th December at 9am.

Accessibility Support: We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team and we will be happy to assist you.

We are a Disability Confident Committed Employer.

Speech and Language UK is committed to safeguarding and promoting the welfare of children. We carry out appropriate vetting and verifications on all staff. Please find details of our safeguarding policy

All shortlisted candidates will be subject to an online search covering content that is in the public domain. In line with Keeping Children Safe in Education the successful candidate’s employment is subject to an enhanced DBS and barred list check.

Engagement Manager

Fixed Term Contract ending 30/09/2026
Job Ref: V525
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £25000 pro Rota plus attractive employee benefits package
Start date: ASAP
Location: Homebased (with extensive travel throughout Blaenau Gwent)  

Closing date: 4th November 2024
Interview date and Location: WC 11th November. Likely to be on teams TBC

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Add role purpose, duties, location etc.

Volunteering Friends is our new, National Lottery Community Fund project, which builds on our existing work in Blaenau Gwent. By harnessing the power of volunteers, the project will work with older people (50+) living in Blaenau Gwent who are experiencing feelings of loneliness and/or isolation, and provide companionship, confidence building and encourage involvement in their local community. The project will consist of three interlinking strands: one-to-one befriending, delivered in the person’s home or over the telephone; community buddying, providing support to attend community groups; and the establishment of volunteer-led group activities for beneficiaries to attend based on local needs and interests.

 Key Duties:

1. Recruit, interview, induct, train and support volunteers.
2. Work closely with partners/referral agencies and funders to ensure a steady flow of participants into the projects.
3. Manage the matching/placement process of volunteers and participants, setting up and supporting new activities where appropriate.
4. Be responsible for project compliance, carrying out risk assessments for volunteer activity and regularly reviewing, including safeguarding arrangements.
5. Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.

1. Provide administrative support for the project where required, processing volunteer expenses and maintaining databases.
2. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
3. Maintain effective relationships with stakeholders and project partners on a day-to-day basis.
4. Prepare reports to Delivery Leader and Project Manager based on agreed outputs and targets.
5. Manage your own time and diary effectively, and in line with the needs of the project.
6. Liaise regularly with the Project Manager and project delivery colleagues.
7. Play an active role in identifying and developing new business.
8. Contribute to joint working and teamwork across Volunteering Matters.

Experience/Skills and attributes:

1. Experience of working with older people.
2. Experience of managing and working with volunteers, and the ability to motivate and engage them.
3. Experience of working in partnership with other agencies.
4. Excellent written and verbal communication skills.
5. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
6. Ability to assess risk and carrying out risk assessments.
7. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
8. Understanding of and commitment to equality, diversity, and inclusion.
9. Understanding of and commitment to Data Protection and confidentiality.

Desirables:

Ability to speak Welsh or a willingness to learn.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Other:

Location: This role is homebased and will involve extensive travel throughout Blaenau Gwent. The postholder will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied.

This role requires enhanced DBS clearance.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We are currently looking for a Bid Manager (Corporate, Trusts and Foundations) to join us at The Duke of Edinburgh's International Award Foundation. 

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

The Foundation relies on a combination of operational and voluntary income to fund its work, and we are looking to grow the contribution of Corporate and institutional funders to the current income mix, alongside a strong philanthropic base.

We are therefore seeking an experienced and dynamic Bid Manager (Corporate, Trusts and Foundations) to join our Development team and play a pivotal role in securing funding through successful corporate, trust, and foundation applications. The Bid Manager (Corporate, Trusts and Foundations) will be responsible for researching, writing, and submitting high-quality, compelling funding proposals that bring to life the critical role the Foundation plays in ensuring that all young people have access to the Award, wherever they are or whatever their circumstances.

About the role:

Working within a passionate team providing an effective, high quality support service to address the presenting needs of clients with complex needs in relation to poly substance misuse, mental health, and a wide variety of associated issues (including: street activity, offending, physical health, background of complex trauma.)

The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. Project workers will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

Project workers will need to be resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework. There will be an element of housing management work with the expectation that clients manage a successful tenancy before moving on to more independent housing.

The Project Worker role be required to work a rota inclusive of early, lates weekends, on average one weekend in four.

About you:

• Resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework. 
• Passionate about supporting clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment.
• Demonstrable experience of working with people experiencing mental health problems and other complex needs.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Wednesday 13th November via Microsoft Teams 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!

Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.

As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.

About the Role:

The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.

Key Responsibilities:

• Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
• Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
• Perform rights-based casework, including helping clients with complaints and making representations as needed.
• Maintain detailed, up-to-date client records in our case management system.
• Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
• Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
• Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
• Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.

About You:

We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.

Essential Requirements:

• Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
• Excellent administrative and organisational skills, with a methodical approach and attention to detail.
• Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
• Ability to work independently, manage your time effectively, and make sound decisions under pressure.
• Willingness to travel across Bromley and Greenwich as required.
• Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.

Why Work With Us?

Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.

We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.

Ready to Make a Difference?

If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.

Apply now to be part of our team transforming later life across Bromley and Greenwich.

We are recruiting for an experienced Technical Project Manager with a strong background in digital transformation to join a NFP organisation that manage and run care homes . This role will focus on managing and driving the implementation of cloud-based business support systems to modernise our organisations digital infrastructure, enhance service delivery, and streamline operational efficiency.

Homebased role but you will need to regularly travel to care homes all over the UK which can be 1 or 2 times a week

The Role
Lead and manage end-to-end project lifecycle for digital transformation initiatives, particularly focusing on the integration of cloud-based business support systems tailored for social care.
Collaborate with internal and external stakeholders, including social care managers and their staff, IT teams, and cloud service providers, to understand requirements, set goals, and ensure alignment with project objectives.
Develop detailed project plans, including timelines, resource allocation, risk management, and budget monitoring, to ensure timely and on-budget project delivery.
Lead change management efforts to prepare teams for new processes and technology adoption, ensuring a smooth transition and promoting best practices for maximizing system effectiveness.
Oversee the technical aspects of cloud-based solution implementation, including integration with existing systems, data migration, and configuration to meet regulatory and operational standards.

The Candidate
Minimum of 5 years of technical project management experience, with at least 3 years in digital transformation projects within the social care or public sector.
Proven experience with cloud-based solutions (e.g., Azure, AWS, Google Cloud) and knowledge of business support systems tailored for the social care sector.
Strong background in Agile, Scrum, and/or Waterfall methodologies with hands-on experience in managing large-scale projects.
Skilled in leading change initiatives, developing change management strategies, and facilitating training sessions for new system implementations.
Strong capability in analysing complex problems, devising strategies, and implementing solutions within a structured, high-compliance environment.
Desirable bachelors degree in computer science, Information Technology, Business Management, or related field. A masters degree or relevant certifications (e.g., PMP, PRINCE2)

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.

We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.

Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use coaching and mentoring approaches to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers.

The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.

Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support.

This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.

The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.    

Closing date: 12pm Friday 22nd November 2024.

Interview date: Friday 29th November 2024.

We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.

This role requires an Enhanced DBS check and HMPPS vetting due to our work on contracts commissioned by probation services.

If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.