Service Management Jobs

We are currently looking for an outstanding PA to support a visually impaired Business Analyst based in Stafford County Council. It is a support/admin role but would be ideally suited to someone with an interest in how ICT can help to transform how services are delivered.  No two days are ever the same, so we need someone who is flexible.

The role is based in Stafford but the personal assistant must be willing to travel around the county where necessary. Expected hours: 37 per week.  Monday – Friday. This role is funded by Access to Work. 

Skills and Experience

Administrative skills -  Experienced in undertaking a variety of administrative duties including handling telephone and email correspondence in a professional manner, processing documentation, maintaining information systems.
Coordinate support - Attend appropriate internal and external meetings in line with work requirements, t assist in project/workshop meetings, conducting a variety of project work activity tasks as required.
Digital skills - Experience of working with and understanding of proficiency in spreadsheet management, word document creation, power point presentations and to be able to ensure required deadlines are achieved.

• You should enable them to maintain their independence, individuality, privacy, and freedom of choice through providing the highest possible assistance and appropriate support.
• To listen to the directions and requests of the person with a disability and, wherever possible, perform support tasks/assignments that may be sensitive or confidential in accordance with their wishes.
• Ideally, you will also have knowledge of the needs of people with disability’s, empathetic and caring towards others, together with being helpful, resourceful, unflappable and have endless reserves of patience when providing visual assistants around mobility, guidance when necessary and Assistants with technology.
• Have a full driving licence, insurance and own transport. 
• Have the ability to work effectively in emergency and difficult situations.
• Be patient and supportive and a good sense of humour.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Job Title: Senior Supervising Social Worker

Salary: £21,536 pa - £23,928 pa + £450 pa Homeworking Allowance + £1,500 pa Out of Hours Allowance

Hours & Contract: 21 Hours per week - Permanent Role

Location: Homebased -  ideally in or around Cardiff with travel required to visit foster families located from Cardiff to Monmouthshire.  Travel also requires the postholder to attend staff meetings and team away days.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

As a Fostering Senior Supervising Social Worker with TACT Cymru, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.

This is an exciting opportunity to join the TACT Cymru team.

Click on this link for more information if you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT.

APPLY NOW  

Overall Duties of the Senior Supervising Social Worker will include:

• An appropriate social work qualification
• Up-to-date registration with Social Care Wales
• A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
• Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
• Experience in group work and/or delivery of training.
• Up-to-date knowledge of relevant legislation including the Fostering Services (Wales) regulations.
• Experience of working with/supporting looked after children and their foster carers.
• Ability to prioritise, plan and self-organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Proficiency in the Welsh language is desirable though not essential.

Closing Date: Midnight - Sunday 4th August 2024

Interview Date: Wednesday 14th August 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Teitl y Swydd: Uwch Weithiwr Cymdeithasol sy’n Goruchwylio

Cyflog: £21,536 y flwyddyn, - £23,928 + £450 Lwfans Gweithio Gartref y flwyddyn a £1,500 Lwfans Tu Allan i Oriau y flwyddyn

Oriau a Chontract: 21 awr yr wythnos - Swydd Barhaol

Lleoliad: Gweithio gartref – yng Nghaerdydd neu o gwmpas Caerdydd yn ddelfrydol, ac mae angen teithio i ymweld â theuluoedd maeth yng Nghaerdydd, ac yn yr ardal gyfagos hyd at Sir Fynwy.  Hefyd mae gofyn i ddeiliad y swydd fynychu cyfarfodydd staff a diwrnodau cwrdd i ffwrdd tîm.

Fel sefydliad ‘di-elw’, mae TACT yn rhoi anghenion ein plant a’n gofalwyr yn gyntaf ac yn ceisio penodi unigolion sydd yr un mor frwd dros faethu â ni. Rydym yn sefydliad gweithio gartref, ac rydym yn ymfalchïo yn ein cyfleoedd gweithio hyblyg, sydd ar gael o’r diwrnod cyntaf, rhaglen llesiant helaeth a’n pecyn buddion, i gyd wedi’u curadu i feithrin cydbwysedd iach rhwng bywyd a gwaith i’n holl weithwyr er mwyn iddyn nhw allu rhoi gwasanaeth rhagorol i’n gofalwyr a’r bobl ifanc a’r plant rydym yn gofalu amdanyn nhw.

Fel elusen gofal maeth, mae TACT yn buddsoddi’r holl incwm sydd dros ben mewn gwasanaethau, staff, gofalwyr a datblygiad plant. Mae hyn yn golygu ein bod wedi gallu buddsoddi mewn prosiectau unigryw fel TACT Connect, ein cynllun unigryw ac arloesol ar gyfer pobl ifanc ac oedolion ifanc sydd â phrofiad o ofal, yn ogystal â’n Gwasanaeth Addysg sy’n ehangu, a’n Gwasanaeth Iechyd newydd. Mae ein holl weithgareddau’n seiliedig ar ein hymrwymiad i fod yn sefydliad sy’n deall trawma yn llawn, yn unol â’n gwerthoedd a’n hethos allweddol.

Cyrhaeddodd TACT safle rhif 16 mewn arolwg ar y cwmnïau gorau i weithio iddynt yn y DU yn 2023. Roedd 91% o’r gweithwyr yn cydnabod bod gan y sefydliad werthoedd ac egwyddorion cryf ac roedd 94% yn dweud eu bod yn falch o weithio i’r sefydliad hwn.  

Fel Uwch Weithiwr Cymdeithasol sy’n Goruchwylio ym maes Maethu gyda TACT Cymru, byddwch yn rhan o’n tîm anhygoel o weithwyr proffesiynol sy’n gweithio gyda gwerthoedd ein sefydliad wrth galon eu hymarfer bob dydd.

Mae hwn yn gyfle cyffrous i ymuno â thîm TACT Cymru.

Cliciwch y ddolen hon i gael rhagor o wybodaeth os ydych chi eisiau cael eich gwerthfawrogi fel gweithiwr proffesiynol, cael eich gwerthfawrogi yn y gwaith a chyfrannu at ganlyniadau gwell i’r plant a’r bobl ifanc sy’n gysylltiedig â TACT.

GWNEUD CAIS NAWR  

Dyma ddyletswyddau cyffredinol yr Uwch Weithiwr Cymdeithasol sy’n Goruchwylio:

• Cymhwyster priodol ym maes gwaith cymdeithasol
• Cofrestriad cyfredol gyda Gofal Cymdeithasol Cymru
• O leiaf 2 flynedd o brofiad ôl-gymhwysol mewn lleoliadau maethu/teulu neu leoliadau gofal plant eraill
• Profiad o gefnogi a goruchwylio 10-12 o deuluoedd maeth i ddiwallu anghenion cymhleth y bobl ifanc sy’n derbyn gofal
• Llwyddiant blaenorol o weithio gyda phlant ac ar eu rhan, gan barchu a chynnal eu hunaniaeth, a hyrwyddo eu datblygiad cadarnhaol.
• Profiad o waith grŵp a/neu ddarparu hyfforddiant.
• Gwybodaeth gyfredol am ddeddfwriaeth berthnasol gan gynnwys rheoliadau Gwasanaethau Maethu (Cymru).
• Profiad o gefnogi/gweithio gyda phlant sy’n derbyn gofal a’u gofalwyr maeth.
• Gallu blaenoriaethu, cynllunio a threfnu eich hun yn effeithlon.
• Gallu defnyddio systemau cofnodion electronig a TG yn effeithiol, gan gynnwys cymryd rhan mewn rhith-gyfarfodydd a gweminarau

Mae TACT yn cynnig pecyn buddion gwych i weithwyr, gan gynnwys:

• 31 diwrnod o wyliau â thâl yn ogystal â gwyliau banc.
• Trefniadau gweithio hyblyg (gan gynnwys oriau cywasgedig, hyblygrwydd o ran oriau craidd, polisi diwrnodau gwirfoddoli).
• Polisïau ystyriol o deuluoedd.
• ‘Bwndel’ gweithio gartref, gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
• Rhaglen Cymorth i Weithwyr Help@Hand (gan gynnwys cwnsela Therapi Gwybyddol Ymddygiadol, apwyntiadau o bell â Meddygon Teulu, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
• Awr yr wythnos o weithgareddau byw dan arweiniad arbenigwyr drwy’r Rhaglen Flynyddol ar Lesiant Staff.
• Polisi Menopos ac Apwyntiadau Clinigydd Menopos am ddim.
• Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).
• Cyfleoedd dysgu a datblygu gwych ar gyfer pob swydd.

Mae angen archwiliad manwl gan y Gwasanaeth Datgelu a Gwahardd ar gyfer y swydd hon, a bydd yn cael ei brosesu gan TACT ar eich rhan.

Mae rhuglder yn y Gymraeg yn ddymunol ond nid yn hanfodol.

Dyddiad cau: hanner nos - dydd Sul 4ydd Awst 2024

Dyddiad Cyfweld: Dydd Mercher 14 Awst 2024 (drwy Microsoft Teams)

Mae diogelu yn fusnes i bawb ac mae TACT yn credu mai dim ond y bobl sydd â’r sgiliau a’r gwerthoedd iawn ddylai weithio ym maes gwaith cymdeithasol.  Fel rhan o ymrwymiad TACT i ddiogelu, rydym yn archwilio sgiliau, profiad, cymwysterau a gwerthoedd darpar staff mewn perthynas â’n gwaith gyda phlant ifanc agored i niwed.  Rydym yn defnyddio dulliau recriwtio trwyadl a chyson i helpu i ddiogelu pobl ifanc TACT.  Disgwylir i’n holl staff weithio yn unol â pholisïau diogelu TACT.

Rydym yn cadw’r hawl i gau hysbyseb swydd yn gynharach na’r hyn a hysbysebwyd os yw nifer y ceisiadau’n ormodol, felly fe’ch cynghorir i wneud cais cyn gynted ag y bo modd.

Nid yw TACT yn derbyn dogfennau CV digymell gan asiantaethau recriwtio allanol nac yn derbyn y ffioedd sy’n gysylltiedig â nhw.

About us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026.

About the role

As Alumni and Supporter Care Officer you will help UCL Advancement achieve it's ambitious objectives by providing an excellent customer care service to our alumni and supporters as well as other UCL staff needing support or advice on Advancement issues. You will liaise with colleagues across the department and UCL to solve problems and provide comprehensive information to users of our helpdesk service. You'll also support a broad range of engagement and stewardship activities ensuring that the customer experience is at the heart of everything we do.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible.

Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.

For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving and www.ucl.ac.uk/alumni

About you

You'll be a champion for excellent customer experience with great communication and interpersonal skills. With considerable experience of working in customer facing environments you will also be highly-organised and able to manage and deliver against multiple incoming requests.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
* 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
* Additional 5 days' annual leave purchase scheme
* Defined benefit career average revalued earnings pension scheme (CARE)
* Cycle to work scheme and season ticket loan
* Immigration loan
* Relocation scheme for certain posts
* On-Site nursery
* On-site gym
* Enhanced maternity, paternity and adoption pay
* Employee assistance programme: Staff Support Service
* Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable?

Guildford Foyer is looking for a warm, reliable, and proactive Housing Night Worker to join our friendly and dynamic staff team, based in the heart of Guildford, Surrey.

The Foyer is one of our 24-hour supported accommodation services, housing up to 34 young people, aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. Our specialist supported accommodation is a safe and secure environment where young people are supported to acquire the necessary skills in preparation for living independently and can safely explore their increased freedom and choice and develop the responsibilities associated with adulthood.

Your primary role will be to keep our service and young people, safe. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. In addition, you will complete health and safety checks, ensuring the service is clean and tidy and reporting any repairs. You will be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

You will work a shift 21:30-08:30, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better.

You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be proactive in you thinking, with the ability to manage lots of tasks at the same time and keep appropriate records. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately. 

CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. 

Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

We're looking for a Finance Officer to join our finance team in Islington!

£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of Purchase ledger and Rents tasks.

Purchase ledger duties will include the processing of invoices, query resolution and the preparation and execution of the weekly payments runs. The role will support the Rents Finance function and will assist with the timely posting of customer payments and adjustments onto the Housing Management system.

Full time role, hybrid working 2 days form Head Office

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Process invoices onto the system, ensuring transactions are accurately recorded and authorised as per current Standing Orders
Scan invoices onto the system or prepare for manual payment
Prepare and post the weekly invoice payment files
Prepare the weekly BACS and manual payment runs
Prepare petty cash reimbursements
Monitor the Purchase ledger mailbox, ensuring that queries and arising actions are dealt with, and invoices are registered on the system in a timely manner
Prepare month end accruals and reconciliations as required
Act as cover for the Rents function in ensuring rent adjustments are posted to Customer accounts in as per the required timescales
Act as cover for the Rents function in ensuring customer payment files including Standing orders, Housing Benefit and Allpay are posted to customer accounts in as per the required timescales
Prepare and post weekly rent interface files, update the bank reconciliation and monitor the Rents mailbox.
Run month end reports and extract information as required.
Work flexibly and co-operatively as part of the team and the Finance Department
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Is numerate and confident with figures

What you'll bring:

Essential:

Excellent time management skills, with the ability to manage their own workload
Proven customer service skills
Graduate in a Finance related subject
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills

Desirable:

Rent accounting experience
Experience of working in accounts payable
Experience of balance sheet reconciliations
Experience of posting journals and working with a general ledger system

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you looking for a data role within an organisation where the work you do makes a real difference to children's lives?

Are you looking to bring your data and insights experience to a sector-leading team?

We have an exciting opportunity to join the Commercial Strategy Team within the Professional Learning Services (PLS) department, which develops commercial activities that support the NSPCC's strategic goals by engaging professionals and organisations involved in working with children. 

As a department, we produce, market and sell high-quality and evidence-based online and face-to-face child protection courses, as well as consultancy products, for anyone who works or volunteers with children. All revenue generated by our product portfolio is reinvested back into the NSPCC to help protect children. 

Why are we recruiting?

The Commercial Strategy Team is responsible for driving the department's 5-year growth strategy through data, insights and business development and we are now looking to grow the team to help us meet our ambitious goals.

The Data Analyst (Customer Data and Insights) will have the opportunity to develop how the department uses and presents our customer data to help us grow our income, shape our product offer and reach more professionals to keep children safe.

About the role

The key aspects of the role:

• Responsibility for analysing and reporting on PLS customer data on a monthly, quarterly and annual basis
• Deliver data dashboards across the department to improve data accessibility, presenting timely and accurate information for decision making
• Provide evidence-based insights such as customer profiles, buying patterns, repeat business opportunities to support our customer retention and marketing strategies
• Analyse and report on the PLS customer feedback data to improve our customer experience

We are looking for someone with: 

• Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages
• Experience analysing large datasets and an understanding of how to gather, segment and report data insight, ideally on customer or audience data
• Experience of developing and managing data dashboards through PowerBI
• Experience of developing data, coding, or analytical best practice within an organisation
• High degree of accuracy, attention to detail and appreciation of data quality issues

Working environment and benefits

Whilst the role is primarily home based, there is an expectation for the successful candidate to occasionally travel to other parts of the country for team meetings, training and to support the wider team.

In return, we can offer a flexible working arrangement to ensure a healthy work/life balance. The successful candidate may wish to work from their local NSPCC hub either as a hybrid arrangement, from time to time or may have individual circumstances that can be discussed at interview.

We also offer a variety of benefits including:

• 29 days annual leave + bank holidays increasing to 32 days after 5 years' service
• Employee benefits and assistance programme
• Generous matched pension up to 7%
• Life assurance scheme
• Family friendly policies including enhanced maternity and paternity leave, adoption leave and IVF leave
• A range of learning and development opportunities including apprenticeship opportunities
• A range of lived experience network groups including Black Workers Support Group, Thrive Network, Muslim Colleagues and Allies Group, PINCC (Pride in the NSPCC's Colleagues and Children), the Family Network and Action 4 Deaf and Disabled as People Together.

This is a fantastic opportunity to join the UK's leading children's charity and work alongside a friendly, passionate and dedicated team.

Please provide evidence of how you meet the person specification along with your motivation for applying in your application for this role. 

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role

The role sits within a Critical Time Intervention (CTI) team working across Liverpool City Region.

Contract: 12 month fixed term contract, family leave cover

CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.

CTI consists of four main phases:

1. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
2. Transition:  providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
3. Try out: monitoring and strengthening support network and client’s skills (3 months)
4. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards.  You will also have an appreciation of delivering this within a time limited framework.

You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 
• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave 
• Enhanced maternity, paternity, shared parental, and adoption pay 
• Flexible working around the core hours 10am-4pm 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

 When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 4 August 2024 at 23:59

Interviews will be held W/C 19 August 2024 at the Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD

Job share considered.

Young Responders is an exciting new St John Ambulance project which has been made possible by funds raised by players of People’s Postcode Lottery and awarded through Postcode Innovation Trust. The project aims to engage and empower young people from diverse communities who face the greatest health inequities to become active health citizens, through peer-to-peer learning and practical physical and mental health first aid sessions relevant to the challenges they face. Aimed at young people aged 14 to 25 (or 11 to 25 for broad access), who would not typically come through our doors. Young Responders will use existing St John young people and volunteers to deliver first aid training to young people from under-served communities. To deliver this ambition, young people and volunteers will become Community Champions who will deliver sessions that are local to young people and reflective of their needs and those of the community in which they live. The Facilitator will be responsible for directly leading and delivering first aid training sessions with community organisations and educational settings. This role will also offer pastoral support to those delivering sessions to support their welfare and wellbeing.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Experience in Youth Work or working with young people in a community context
• Experience of planning and/or the delivery of community-based training
• Experience of safeguarding and a willingness to undertake Safeguarding training relevant to the role
• Understanding of Equality, Diversity & Inclusion and issues around social mobility
• Advanced planning, organisational and communication skills with the ability to establish strong working relationships at all levels

About The Role:

• Work collaboratively with the Project Coordinators, project team and Community Champions to plan the delivery of young responder first aid sessions in the community and deliver the sessions where a volunteer is not available
• Identify and build partnerships with local organisations and educational settings to support project delivery and promote the project within local communities
• Facilitate training to upskill young people & volunteers to become Community Champions
• Provide pastoral support and guidance to Community Champions and raise any concerns in accordance with St John Ambulance policy
• Ensure training sessions held in the community are risk assessed and registered in line with St John Ambulance policy

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.

Overall purpose of the role

In your role, you will be supporting the Associate Pastors by providing administrative and practical support for them and occasionally the wider team. You will be helping to manage the Associate Pastors’ diaries, taking minutes and representing the Associate Pastors in some meetings, initiating and managing projects and events to support the associate pastors, and helping with other ad hoc tasks as required. This is a varied and important role, and will attract someone with a flare for administration and a love for supporting people.

 Main Responsibilities of the Role

· Manage all administrative support for the Associate Pastors and take the lead on various projects within the ministries of the church.

· Manage the Associate Pastors’ diaries, schedule meetings, ensure they are appropriately briefed for meetings and highlight any issues which may arrive from schedule conflicts so that they can be managed appropriately

· Monitor and manage the Associate Pastors’ inboxes and support them in bringing to their attention important information and deadlines;

· Process expenses and invoices. Help manage the budgets that the Associate Pastors hold.

· Gather resources needed for the Associate Pastors’ appointments and services.

· Research assistance for talk preparation and project development.

· Ensure that visitors of the clergy are supported in terms of administrative requirements, logistical needs and hospitality arrangements.

· Co-ordinate internal and external communication on behalf of the Associate Pastors, when necessary.

· Other ad hoc administrative tasks based in the Saint Paul’s church offices and church.

· Ensuring the smooth running of the Associate Pastors logistics on Sundays, and providing practical support where necessary.

· Supporting with Safeguarding administration.

Experience

· Understanding and alignment with Saint Paul’s vision/all associated ministries and active engagement in the church life and community.

· Strong active Christian faith with a passion for ministry and a Godly working environment.

· Excellent communication skills both verbal and written (including spelling and grammar).

· Passion for and strong administration skills and IT skills (Microsoft Office: Outlook, Word, Excel and PPT amongst others) with experience of using technology to maximise efficiency and drive forward processes.

· Ability to multi-task and prioritise using excellent time-management skills. 

· Active team player who is flexible, enthusiastic, with a positive ‘can do’ attitude.

· Attention to detail and accuracy essential.

· Flexible attitude and comfortable with change.

· Professional manner with emphasis on confidentiality in order to handle personal sensitive information and data, in a discrete and professional manner.

Working Requirements

· Proof of right to work in the UK according to UK Legislation.

· Days of work: 21 hours per week, Tuesday – Thursday with some flexibility required (Days could be negotiated between Monday – Thursday)

· This post carries a genuine occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Key church services and events

· Annual Parochial Church Meeting, Church Weekend, and some evening events

· Easter and Christmas services

· Attendance at Tuesday morning staff meeting

Package

· Annual salary of £26-£28k FTE depending on experience (Pro-rata 3 days per week)

· 25 days of annual leave (Pro-rata 3 days per week) plus bank holidays

· Extra time off between Christmas and New Year

· Pension

· Annual staff retreat at an offsite location (Usually Centre Parcs)

· Discounted staff coffees at the SPH café

· Staff retreat days and training

APPLICATIONS CLOSE ON 25 AUGUST 2024. INTERVIEWS TAKE PLACE ON THURSDAY 29TH AUGUST 2024.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Specialist to join their Surrey and NE Hants Employment service. We help individuals with mental health problems to find paid employment or return to their current role after a period of ill health. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements and paid roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams (CMHRS), Early Intervention Into Psychosis (EIIP) Teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

This is a permanent full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Marie Curie is looking for 5 Community Fundraisers for the following areas of the UK:

Bradford/Leeds 

North London 

Devon 

Cornwall 

South Wales 

To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.

Our Community Fundraisers are the face of Marie Curie in their local communities, building relationships and networks with a wide and varied range of supporters. From local businesses to local fundraising groups and everyone in between. Reporting to the Head or Deputy Head of Region and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide support and guidance to people who fundraise and volunteer for Marie Curie across our regions, helping them achieve their ambitions and ultimately raise vital funds for Marie Curie. 

The Community Fundraiser role is one where you just don’t know what happens one week to the next as you never know who will choose to support Marie Curie in your community! 

The role would suit someone who can be flexible and react in a calm, measured manner to whatever the day brings, who is excited by potential and is ambitious, and who can deliver a high standard of customer service (supporter stewardship) to everyone they meet. 

Community Fundraisers are remote/hybrid based, with some presence expected at your local office or Hospice, for this role the post holder will work from the Bradford Hospice 2-3 days a week. This isn’t a role where you will be behind a desk every day, a good Community Fundraiser has a willingness to be out and about within your region meeting and supporting fundraisers.

For further information relating to this position, please check out the Candidate Pack.

If you would like to know more please email Jo to arrange a conversation about the role and next steps, contact info is in the Candidate pack.

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Friday, 16th August 2024.

Role: Administrative Coordinator to CEO and Leadership Team
Duration: 6 months fixed term contract
Salary: £35,000 - £40,000
Hours: 35 per week
Location: London (Hybrid)

We are working with a wonderful charitable trust to recruit an experienced Administrator to support the CEO and leadership team.

About the role:
You will be responsible for providing administrative support to the Foundation’s CEO and its Leadership Team (comprising 9 Directors). You will liaise with the Foundation’s Trustees and other Board and Committee members, organizing papers, logistics, and taking minutes of meetings.

Key Responsibilities:
1. Personal Assistance to the CEO (approx. 40%)
• Manage CEO’s diary
• Monitor inbox and correspondence, flagging items for attention and follow-up, drafting responses where appropriate
• Book CEO’s travel and accommodation, processing expenses
• Plan and schedule cyclical meetings, producing and monitoring the annual calendar
• Occasionally collate information and draft outline papers and presentations
• Coordinate and plan for the wider Leadership team, including authorizing annual leave requests on CEO’s behalf
2. Trustees and Committees: Servicing and Meeting Administration
• Schedule and coordinate all Trustee and Committee meetings, and other events
• Draft meeting agendas, collate, format, and publish meeting papers using Diligent Boardbooks
• Ensure meeting room layout, AV, and catering requirements are in place
• Arrange Chair’s briefings prior to meetings
• Take meeting minutes and record action points for follow-up
• Organize periodic Trustee dinners
• Book accommodation and process Trustees’ expenses
• Act as the first point of contact for Trustees on general queries, diary management, and signing of papers
• Collate and record annual declarations of conflicts of interest for audit purposes
• Maintain Trustee and Company Secretarial document folders in SharePoint
3. Assisting the Leadership Team
• Plan monthly Leadership Team meetings and occasional away-days
• Draft agendas, collate and circulate papers, take minutes, and circulate action points
• Monitor follow-up of actions arising
• Assist Leadership Team members with diary and scheduling matters
4. Other Support, Including Meeting and Event Management
• Schedule and coordinate monthly all-staff meetings and other events
• Manage all operational aspects, including scheduling, invitations, circulation of papers, room layouts, catering, speaker, and guest liaison
• Provide administrative support on the day of events (e.g., greeting visitors, recording sessions)

Skills/Experience required:

Essential (E) / Highly Desirable (HD) / Desirable (D)
Experience
• Administrative/PA support for senior Directors or CEO (E)
• Working in a central coordinating role, liaising with internal and external stakeholders (E)
• Managing a complex diary and workload, prioritizing tasks (E)
• Handling confidential information with absolute discretion (E)
• Drafting agendas and minute-taking of complex meetings (E)
• Working with non-executive Boards (D)
• Experience in a grant-making or non-profit organization (D)
Knowledge and Skills
• Excellent organizational skills (E)
• Numerate (E)
• Strong written and verbal communication skills (E)
• Well-developed IT skills (including Word, Excel, Outlook, CMS) (E)
• Ability to work with high detail and accuracy without supervision (E)
• Some knowledge of academia (D)
Personal Qualities
• Flexible and open approach (E)
• Ability to work to deadlines, managing peaks and troughs of work (E)
• Proactive approach to problem-solving (E)
• Initiative and ability to work independently (E)
• Methodical and well-organized (E)
• Collaborative, willingness to help out as needed (E)
• Tact, discretion, and ability to maintain confidentiality (E)
• Excellent people skills, ability to develop positive relationships with colleagues, Trustees, and others at all levels (E)
• Interest in social policy and the mission of the organization (E)
• Strong interpersonal skills and emotional intelligence (E)
• Good judgment with confidence to make decisions and take responsibility (E)
• Interest in learning new skills (D)

How to Apply
If you meet the above criteria and are passionate about contributing to social justice, we would love to hear from you.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About the role

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. 

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK

• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.

• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods. 

What you’ll bring:

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written

• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

Please note this is a fixed contract for six months to cover a secondment. There may be an opportunity for an extension. 

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 12th August 2024. Please note: interviews will be held virtually on Google Meet.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.