Service Management Jobs

About the role     

A4S was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy. 

The Personal Assistant will provide professional diary, business and administrative support to four roles -  the Executive Director of Knowledge and Learning, the Director of the CFO Programme, the Director of Capital Markets and Fundraising, and the Head of Europe and Global Reporting Lead (‘the principals’).

Responsibilities of the role will include:

• Plan and co-ordinate the principals’ diaries, arranging meetings and calls, and helping to prioritise time. 

• Manage logistics for meetings, ensuring agendas, briefs and papers are prepared, as appropriate. 

• Monitor email traffic, ensuring the principals’ email inboxes are prioritised and highlighting urgent emails for action. 

• Organize the logistics and travel arrangements for overseas business trips undertaken by principals. 

• Arrange logistics for meetings and workshops, including liaising with attendees and their PAs, and circulating papers. 

• Attend meetings, take minutes as required and produce documentation in a timely manner. 

Download the full job description attached to this vacancy.

About you

You will have administrative support experience and previous PA/Secretariat experience, including responsibility for diary management for multiple principals concurrently. You will have a proven ability to work efficiently under pressure to meet deadlines and have excellent organizational skills. 

Excellent communication skills (both written and oral) and proven experience of engaging with a wide range of people at all levels in a professional capacity are essential. Candidates must also demonstrate a high level of attention to detail and be comfortable working with various new IT systems and software.

Interest in sustainability, business, and/or finance, as well as knowledge of Salesforce or similar CRM systems and European languages other than English, would be an advantage.

Further specifications are available in the full job description.

About us 

A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a vibrant organizational culture.

You’ll join a small team of about 45, who are based primarily in and around London. You’ll interact and work with most of your colleagues and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.

Our dedicated office is in Mindspace Shoreditch- a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days - with team volunteering days also on the horizon. 

Benefits 

The benefits outlined below are specific to UK employees, however, we strive to provide similar benefits for staff in other locations. 

1. 25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).2.

2. Up to 5 days per year for volunteering. 

3. BUPA private medical insurance which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions. 

4. A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee. 

5. WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more. 

6. Death in service and income protection insurance. 

7. Perkbox membership, offering: generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; Perkbox Medical, through which you can book virtual GP appointments and receive prescriptions; and a wellness hub with content covering nutrition, workouts and meditation.

8. Flexible working arrangements – both in terms of location and core hours  (subject to agreement and role-dependent, but never unreasonably refused) 

9. A ‘cycle to work’ scheme. 

To apply 

You can find the full job description attached below – please read this carefully before applying.   

Please complete the application form by clicking 'apply' below, submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.). 

We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.

Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role.

Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship.

For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ attached to this vacancy.

A fantastic opportunity has arisen for a proactive HR and Systems Compliance Advisor to join our HR team. You be responsible for managing the full spectrum of HR and payroll processes, ensuring regulatory compliance whilst delivering exceptional service to stakeholders.

As the key point of contact for systems and compliance related HR processes, you will have strong attention to detail and a proactive approach to implementing changes in employment legislation relating to employment contracts, probation, time off work, flexible working and maternity leave. Quick to build strong relationships, you will work closely with key stakeholders, contributing to the implementation of HRIS based projects and initiatives.

You will communicate confidently and effectively, working closely with our key stakeholders and the HR team. Your responsibilities will include maintaining exceptional standards and identifying opportunities to enhance process efficiency across all HR operational services. Your goal will be to deliver objectives and operate a highly effective and efficient customer-focused HR operational service.

You will support the HR Business Partner in identifying and delivering on HR projects that add value to the HR processes and help achieve our aims within the People Strategy. To succeed in this role, it is essential that you have worked in a fast paced HR role previously, preferably within a healthcare setting.

Royal Hospital for Neuro-disability
Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest through the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.

We are proud of our gold standard accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

Our HR Operational team is at the heart of our workforce function, overseeing all aspects of employment changes from initiation to completion. They meticulously navigate the complexities of HR compliance, ensuring smooth transitions for employees. With a commitment to excellence, they implement a supportive environment for our employees throughout the employee life cycle.

What we can offer you:

• 27 days annual leave (excluding bank holidays)
• Free on-site parking
• Continuous Professional Development
• Pension scheme
• Blue Light Card and Discounts
• Employee Assistance Programme (EAP)
• Flexible working
• Yoga, Zumba running club and other Wellbeing Programmes

A role reflecting the step change ambition in the delivery of The National Lottery Community Fund’s ‘It starts with community’ strategy to 2030. This is an exciting, demanding and varied role at a time of optimistic change.

As Chief Communications Officer you will provide strategic leadership of our Communications and Engagement functions.  Sat within our Funding Strategy, Communications and Impact Directorate (FSCI), you will be leading our Branding/Content/Digital and Strategic Communications teams in the delivery of The National Lottery Community Fund, UK wide, external engagement strategy. 

This role requires a proven communications leader with expertise in team building and problem solving across the full breadth of external communications and engagement in a complex and evolving environment, creating a culture which encourages innovation.

We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

Interview Date: Wednesday 4th/11th September

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. 

Essential criteria
• Significant experience of leading an integrated specialist communications and engagement team
• Strong influential leader with experience leading a function through organisational change
• Proven track records of developing and delivering a significant innovative communications and stakeholder strategy
• Working with a range of stakeholders including government 
• An ability to develop and enhance excellent relationships internally and externally to ensure that our communication and engagement functions are improving and furthering the delivery of our core work 
• Experience professional leadership in a newly forming central function/service across an organisation to deliver their strategy
• Experience of ensuring that communication and engagement function directly supports the organisations operational delivery
• Understanding of the political and policy environment we operate in

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Civitas Recruitment are delighted to be working with a fantastic charity who work in partnership with children, young people and adults with a disability and their carers to deliver flexible services within the community designed to improves of disabled people. An exciting opportunity exists for a Finance  Officer to join the team. As Finance Officer, you will manage and coordinate monthly reporting, budgeting and reforecast processes. You will also provide back-office services such as accounts payable, collection and payroll along with some admin duties relating to HR and Trustees regulation. This is a full-time, permanent role located in Lambeth.

Who are we looking for?

Ideal candidates will be AAT qualified and have previous supervisory experience. Experience in QuickBooks and Excel is essential for this role. You will be familiar with audits, invoices and budget preparations. You will have excellent organisational skills and will be able to handle time-sensitive tasks as part of the admin HR services. Previous experience of working for a charity is also essential for this role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

We have a new exciting and challenging opportunity for a Service Delivery Assistant for the National Homicide Service, covering England and Wales. You will work from our office in Saltaire, 22.5 hours per week.

Do you want to be part of a fast paced, unique service providing the highest quality support to families bereaved by or eye-witness to homicide?

If yes, then we'd love to hear from you…

What we offer:

At VS we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support, including clinical supervision, with opportunities for career development & progression

About the Role:

You will be part of our administrative team providing support across a range of functions within the HS; managing Excel spreadsheets, inputting and raising invoices; managing calls to and from a range of people including those bereaved by homicide and generally supporting the Homicide Service to run smoothly. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and so as with all staff within the HS, you will be expected to engage with clinical supervision and supervision with your line manager.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Location: Hybrid, Old Street, London
Salary: £39,270 per annum
Hours: 34.5 hours per week
Department: Supporter Marketing and Public Fundraising
Job Type: Full-time
Contract Type: Fixed-term up until September 2025 (maternity cover)

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

We have an exciting opportunity for an experienced Acquisition Officer to join the Supporter Marketing and Public Fundraising Unit within our Fundraising directorate to cover a maternity contract for a 12-month period. This role sits within the Attraction and Acquisition team and is responsible for recruiting new child sponsors in a profitable and effective way, as well as supporting the development of new products. You will be joining a team focussed on promoting girls’ rights and increasing our income by adapting and optimising our current marketing approaches and growing our emergency fundraising activity. As we adopt our new fundraising and engagement strategy, it will be an exciting time of change with significantly increased investment in fundraising to develop a broader donor acquisition portfolio and improve the technology which underpins our campaigns.

In this role, you will identify, manage and deliver high quality donor acquisition campaigns, ensuring activities are executed to time and to budget, to maximise response and the lifetime value of supporters. You will play an active role both within your own team and in matrix teams, delivering against cross-organisational objectives. You will also research themes and propositions for new creative opportunities, using data and analytical insights to inform their development. Managing relationships with digital media and creative agencies, you’ll ensure activities and campaigns are continuously optimised to deliver against key performance indicators.

We are looking for a confident, pragmatic individual who can commission and apply data analysis and insights and be able to problem solve a range of challenges to meet specific goals.

If you thrive at working in partnership, enjoy building relationships in the NGO sector and have a genuine passion for our values, feminist leadership principles and vision, we would love to hear from you!

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on Sunday 11 August 2024. Interviews will be taking place for this role while it is being advertised, and the vacancy may close earlier than the deadline stated. We therefore encourage interested applicants to apply without delay.

Interviews will take place on Tuesday 13 and Wednesday 14 August 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-215887

We provide service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police. It will be a busy and fast paced hub.We are now looking for a dedicated, passionate and empathic person.

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday

£500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
Pension with 5% employer contribution
Enhanced sick pay allowances, maternity & paternity payments
High Street, retail, holiday, entertainment & leisure discounts
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support
Ongoing training & support with opportunities for career development & progression

About the role:
As the CYP Caseworker, you will provide advocacy and support to children and young people affected by the impact of crime. This casework will often also involve supporting parents or guardians.
You will work with children and young people who have experienced or witnessed crime and you will be the single point of contact for them.
You will work with other agencies to provide a service that supports the individual through the criminal justice system, or works with them whether they decide to report the crime or not.
As a Caseworker, you will;

receive incoming referrals from a range of sources including the police, other agencies and individuals themselves
assess needs and risks, and agree action plans
work on our case management system to update case notes, manage and record information
give up to date and consistent information about the criminal justice system process
liaise with other agencies where required to provide advocacy for the service user, work in a multi-agency set up, give and receive information with consent
support the child or young person and their wider family
work with criminal justice system agencies to ensure a trauma informed and victim friendly response
promote the service at events and meetings where directed or required
work with the wider ABC team
ensure that you are aware of and up to date with safeguarding and data policy and processes and able to identify where there are risks

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people in a trauma informed way and will need to be composed, empathic and be able to quickly assess situations.

Whilst the role is homebased, we offer an outreach and face to face service with the Caseworker being required to travel within Humberside to respond to victim need and service requirements. For this reason, you need to live within Humberside, or a reasonable distance of Humberside, to allow you to fulfil the needs of our service and victims.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
This role is initially for a fixed term period, ending on 31^st March 2025 to cover a secondment.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Based in our Huntingdon Hub but with travel across Cambridgeshire and Peterborough.

Salary: £26,000 - £29,000 per annum

Full Time (35 hours per week)

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

Purpose of your Job:

This is an exciting role is within our energetic Young Carers Team, you will be confident to develop and deliver engaging training to a wide range of professionals and young people, you will work closely with partners to increase professional capacity to recognise and support young carers. You will be have experience of develop marketing and awareness raising materials and resources. The role works collaboratively with young carers to gather their voice and create platforms to share their experience.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.

Visitor Experience and Engagement Officer
Reference: JUL20241673
Location: RSPB Minsmere, IP17
Salary: £24,890.00 - £26,720.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week.
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We're looking for a creative Visitor Experience and Engagement Officer who can connect people with nature. Working at Minsmere, you'll provide fascinating visitor experiences, drawing people in through new, quality events.

Minsmere is the RSPB’s flagship reserve on the Suffolk coast, giving visitors incredible wildlife spectacles.

You will develop our visitor offer, ensuring high quality experiences. You will be a good communicator, experienced at delivering events and engaging with new audiences.

Key responsibilities:

• Introduce new visitors to the RSPB by working with the Visitor Experience Manager to create a range of new and exciting events. These new events will sit alongside our current programme of events and will enhance our visitor offer and drive footfall.
• Ensure relevant data is captured for all events to enable reporting and evaluation.
• Engage and communicate with diverse audiences, face to face, digitally and via social media.
• Ensure the reserve delivers events to the highest standards resulting in a high-quality visitor experience.
• Support the continued development of a team of volunteers to assist with event delivery.
• Ensure the reserve delivers a high quality, on brand visitor experience.

Essential skills, knowledge and experience:

• Computer Literate to include professional use of social media adhering to brand.
• Sound understanding of systems and procedures relevant to a commercial visitor operation.
• Working knowledge of visitor engagement techniques
• Excellent verbal and written communications skills.
• Proven ability to plan and prioritise workloads.
• A team player who can motivate and inspire people.
• Problem-solving skills and ability to work on own initiative.
• Ability to manage and respond to customer needs and feedback.
• Ability to maximise opportunities for visitor engagement and income generation.
• Able to build and maintain strong working relationships.
• Experience of delivering a high-quality visitor offer.
• Experience of managing and delivering against targets and KPI’s.
• Experience of analysing and interpreting data.

Desirable skills, knowledge and experience:

• Contribution to a successful visitor project or visitor attraction.
• Tourism/leisure related qualification, ideally at HND level or equivalent.
• Working knowledge of Equality, Diversity & Inclusion.
• Health and Safety in the workplace.

This role will require regular weekend and bank holiday working.

Closing date: 23:59, Monday 12th August 2024
We are looking to conduct interviews for this position from 26 August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

The Bromley by Bow Centre is working with East London Cardiovascular Prevention Group (ELoPE) to recruit a advisor/caseworker that will support social prescribing into secondary care by providing social welfare support to Barts Health patients.

The role will provide caseworker/advice support to people referred into the Centre’s Barts health Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.

The caseworker/advisor will work with the social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.

The role will build collaborative relationships with the Cardiovascular Prevention Group (ELoPE), including social prescribers and support the delivery of social welfare advice training. This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.
The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.

Social welfare related matters are the main reason people access support from our Social Prescribing Cardiovascular team. We are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.

Essential skills, experience and knowledge

• Commitment to the vision and mission of the Bromley by Bow Centre
• In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• In-depth understanding of the systemic inequalities and barriers that people in our community face and a commitment to
• anti-racist and inclusive practice
• Commitment to further developing the understanding of our work and the difference our work makes
• Level 3 qualification in Advice and Guidance
• Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
• Standard (AQS)
• Experience of a personalised approach to supporting people
• Ability to work on own initiative, prioritise and organise own caseload
• Ability to relate to people from different backgrounds
• Ability to make complex information accessible
• Excellent interpersonal and communication skills
• Commitment to support the development of social policy work
• Ability to liaise with other professionals and organisations
• Tact and diplomacy to deal with sensitive and confidential information
• Experience of working in collaboration with partners and stakeholders
• Flexibility and a willingness to work in innovative and non-traditional way

Desirable

• Ability to speak a community language (e.g. Bengali)
• Experience of monitoring and reporting on advice services to contract standards and specifications
• NEA Level 3 Energy Awareness or willingness to work towards it

Location: Bromley by Bow Centre
Job Type: Part time, 21hours per week
Contract Type: Permanent
Salary: £32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)

You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

REF-215 769

Successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Ref: PSW-241

Are you a proactive, organised and compassionate individual with a proven record of working collaboratively with multi-agency partners and providing vital support, advice and advocacy to vulnerable people?

If so, St Giles is looking for a highly motivated Peer Support Worker to engage with and provide one-to-one Peer led support to people who are not only experiencing mental health conditions but who also present with risk and behaviours that bring them into the forensic arena.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Based within the Forensic Community Mental Health Team in Coventry and Warwickshire, you will provide emotional and practical support to your referred clients, and to assess, with reference to St Giles Trust/ Forensic Community Mental Health Team assessment practices, each individual, producing support and risk management plans based on these assessments.  We will rely on you to liaise closely with other St Giles teams with reference to referrals, avoiding duplication, and to support those referred to access and engage with suitable support agencies, while also developing strong relationships with statutory agencies.

An important element of this role is to deliver a holistic support service, working independently or with colleagues as the situation dictates, to each of your clients, as well as ensuring you close cases efficiently and positively, identifying a success plan for the client including agencies that can be used for on-going support/ if serious problems develop in the future.

What we are looking for

• Relevant direct or indirect personal experience of the criminal justice system
• Experience of working and engaging positively with people who have a history of substance use, mental health, offending or other vulnerable groups, reluctant to discuss their needs, and people who are angry and confused
• To have a relevant qualification to a good standard or be working towards one
• An understanding of the need to use support plans, to enable people to successfully access accommodation and support services
• Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 12 August 2024. Interview date: 20 August 2024.

Previous applicants need not apply.
 

We are seeking 2 individuals in casual roles as Women's Teams Safeguarding & Welfare Oversight Leads.

These casual roles will work flexibly for up to 130 days per season, based primarily at St. Georges Park (nr. Burton Upon Trent). Working as an extension of The FA's Strategic Safeguarding Team, the roles will support the Senior Safeguarding Manager to embed Safeguarding across the Women's Technical Division.

Each role will oversee approx. 3 casual Designated Safeguarding and Welfare Leads (DSWL), ensuring that all England Women's Development Team events and camps are allocated a DSWL.

Note: Due to the level of flexibility and experience required for these roles, we are particularly interested in applications from people;

• in existing flexible roles with safeguarding and welfare remits or who are retired;
• with experience from teaching, youth work or specific safeguarding roles.

Post holders would be contracted initially until 31 July 2025.

What Will You Be Doing?

• Oversee the work of a small team of Casual Designated Safeguarding and Welfare Leads (DSWL), ensuring all England Women's Development Team events and camps have a Designated Lead deployed to the event. Be the primary point of contact to support the DSWL in their roles during deployment.
• Provide coverage as a DSWL for those camps & events where a DSWL may become unavailable, sometimes at short notice.
• Carry out Safeguarding Plans and Risk Assessment for England Women's camps and events and provide support to the pre-event recce process, where necessary.
• Provide advice and guidance to England Women's Teams with regards to safeguarding matters, including with regards to understanding and compliance with England Women's Safeguarding Policies and Safer Working Practice Guidance.
• Deliver safeguarding briefings, training and workshops to staff, players and parents/carers across England Women's Development Teams, via both in person and virtual classroom mechanisms. Refine associated contextualised resources to support understanding and learning.
• Attend relevant pre-event planning and Multi-Disciplinary Team (MDT) meetings, including tournament working groups, providing safeguarding input to these processes.
• Cover the Safeguarding Duty Line (out of hours phone support) for England teams, in the absence of the Senior Safeguarding Manager.
• Support the Senior Safeguarding Manager in ensuring that all safeguarding/welfare concerns and incidents are responded to, reported and recorded using internal FA processes and systems. Support and advise colleagues on safeguarding matters and incidents.
• Support colleagues to understand their safeguarding responsibilities and ensure practice matters are raised and addressed as appropriate, escalating serious concerns in a timely manner e.g., allegation involving a member of staff, in line with FA Policy and Procedures.
• Be a point of contact for Clubs and other organisations across the player pathway, including Education Providers, to discuss matters which relate to the individual needs or safeguarding requirements of players. Work with Team Operations and the Player Education and Lifestyle Lead, with regards to liaison with players parents/carers regards safeguarding needs/requirements, including managing matters relating to child protection plans, education, health & care plans (EHCP's) and that welfare and behaviour management needs are supported, with joined-up plans in place for event delivery.
• Review post camp/event reports from DSWL's, highlighting areas of good practice, ensuring development areas are identified with clear actions, and agree follow up on those actions with the Senior Safeguarding Manager and Women's Technical colleagues.
• Support the recruitment, induction, onboarding and retention of DSWL's, ensuring they are supported in their role and are orientated to their responsibilities.
• Support the Senior Safeguarding Manager in completing a programme of camp and event Quality Assurance Visits, this will at times, involve travel both within the UK and abroad, for extended periods of time.
• Contribute to the wider work of the Strategic Safeguarding Team, including revising resources, attending/contributing to meetings, supporting safeguarding planning and risk assessments for events and complaint management as required.
• Executes additional tasks as required in order to meet FA Group changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
• As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What Will You Need?

Essential for the role:

Knowledge

• A professional safeguarding qualification and/or significant relevant experience in a safeguarding / welfare role in education, youth work or similar environment.
• Knowledge of child protection and safeguarding legislation, policy and implementation.
• Understanding of current issues that impact on the development of elite young players/athletes, particularly females in these environments.
• Sound working knowledge of data protection, information sharing and confidentiality, principles and practice.
• Sound knowledge of equality legislation and inclusive practices as they relate to safeguarding and additional vulnerability.

Experience

• Experience of implementing safeguarding policy and safer working practice guidance.
• Experience of making referrals to statutory organisations.
• Experience of risk and crisis management.
• Experience of delivering safeguarding training and CPD in sport environments.
• Experience of managing others, particularly those who have been in child facing roles.
• Experience in collaborating effectively within a multi-disciplinary setting.

Technical Skills

• Ability to deliver engaging safeguarding briefings, training and workshops to a wide range of staff and players in a way that is accessible and age appropriate.
• Proficient project management skills.
• Proficient reporting writing skills.
• Proficient Microsoft Office skills.
• Excellent communication, management, presentation, and facilitation skills.
• Willingness to work flexibly, sometimes with extensive travel with national teams for extended durations.

Beneficial to have:

Knowledge

• An understanding of case management processes and the role of a Designated Safeguarding Lead in these processes.
• Understanding of women's football, professional game academies, and player pathway, and international travel involving elite teams.

Experience

• Experience of running residential activities with young people.
• Experience of working in a safeguarding role or player wellbeing role in an elite sport pathway or environment, with a multi-disciplinary team.
• Experience of differentiating learning materials and using a blended approach to learning.
• Experience of delivering safeguarding awareness learning opportunities with young people.

Technical Skills

• Completion of the FA Safeguarding Children Course or similar sports-related training.

A full driving licence will be required.

If appointed, you will need to complete an Enhanced DBS with a check of the Children's Barred List

What's in it for you?

We pride ourselves in offering a competitive rate of pay as well as great opportunities to develop and grow in your role.

We are committed to ensuring everyone can flourish in their roles, and by doing this we offer top-of-the-range facilities across two core business locations. We have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English football. We are also delighted to have a world-class Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, Adobe FA Women's Championship, and Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

Your contract with The FA will specify a fixed location. The contractual location of this role can be found at the top of this advert on our FA vacancy page.

The FA, For All, For You

Digital Communications Officer

Reports to:  Operations Manager

Location: Hybrid - 2 days per week in Manchester office

Salary: £23,739 - £26,576

Contract: Permanent

Hours:  35 hours per week, including some evenings and weekends.

DBS: The post is subject to an enhanced Disclosure and Barring check. 

Are you:

• Experienced in digital comms and looking to support some awesome working-class young people?

• Eager to work for an organisation that isn’t afraid to take risks and places young people front and centre in its work?

• Passionate about building a country where working-class people are heard, celebrated for our strength and diversity, and aren’t held back by our backgrounds?

About us: 

RECLAIM is a bold charity that is committed to building a fair and just world for and with all working-class young people. We build knowledge, power, community and solidarity to campaign on the issues that affect them the most. We do this in three ways:

• Community - Creating spaces that grow a sense of belonging and solidarity.

• Campaigns - Challenging institutions, systems and structures.

• Consultancy - Supporting organisations to become class-inclusive.

Role:

We are seeking a Digital Communications Officer to deliver engaging and informative content across our different platforms to our youth, adult and stakeholder audiences. This involves creating content and keeping our social media pages up to date, maintaining our website, working with young people to develop content, delivering supporter communication campaigns and embedding our organisational identity and tone of voice across all of our communications work.

Person Specification

A strong belief in the potential of working-class young people to be leaders of change. (E)

Experience of running multiple public social media accounts and supporting tools. (E)

Experience working with website content management systems and email platforms. (We currently use Wix &  MailChimp) (E)

Ability to create engaging and creative digital content. (E)

Excellent copywriting skills for a range of audience, with strong proof-reading skills and attention to detail. (E)

Good multitasking skills, and ability to prioritise work. (E)

Experience of using digital technologies such as SEO, CRM systems and Google Workspace. (E)

A team player - with a willingness to work collaboratively and flexibly with others. (E)

Experience of working with young people. (D)

Understanding of GDPR and data protection legislation (D)

Not familiar with the term working class?

No problem, lots of people aren't. It means different things to different people but for us at RECLAIM being working-class is characterised by a few key factors:

• You're on, or grew up on, a low income with limited access to wealth.

• You don't have many family connections to people with well paid, professional or powerful jobs.

• You find it harder to 'fit in' in middle-class spaces, interests and conversations.

• You're proud of your background and want people to see it as a strength, not a weakness

While working-class people have many of these things in common, we're a diverse bunch too. Working-class people are White, Black and Brown, LGBT+, disabled, recent migrants or refugees, or from families who can trace their roots in the UK back generations, of various religions or none, women, men and non-binary. We're many things but we share the experience of growing up facing those four factors above.

​At RECLAIM we don't mind if people publicly identify as working-class or not, that's completely up to them.

You don’t need to be working-class to do this role or work at RECLAIM. Our work has always involved brilliant working-class allies. We do, though, especially encourage applications from people with direct experience of being marginalised by class and/or some other factor as we work to ensure our staff team is diverse as the young people we are here to support. 

Closing Date: 4th August 11:59pm

Interview Date:  9th August

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until they find the cure. The charity are dedicated to their 400,000 strong type 1 community in the UK and work closely with international affiliates across the world, including the US, Canada and Australia.

You’ll join JDRF as a Special Events Manager and support the organisations mission by developing and implementing their Special Events strategy. This role offers a unique opportunity to manage and deliver high-impact events, ensuring they meet income targets while staying within budget. You will collaborate with teams across Philanthropy, Corporate Partnerships, and External Affairs to drive income generation and cultivate valuable relationships. You’ll also have the chance to innovate by identifying new initiatives and staying current with fundraising trends and competitor activities.

This role offers a unique opportunity to make a real difference by managing high-impact events that directly contribute to JDRF’s mission to cure type 1 diabetes. You’ll collaborate with dedicated teams, driving income generation and cultivating valuable relationships. The position provides a platform for professional growth, allowing you to showcase your event management skills in a supportive, mission-driven environment.

The position will:

• Assist the Head of Special Events in the development and implementation of JDRF’s Special Events strategy to deliver engagement and income
• Support the Head of Special Events on large, high-profile Special Events by taking responsibility for delegated aspects of the events
• Lead responsibility for events including budget management, ticket sales, guest stewardship, fundraising and supplier management
• Develop a written plan and budget for each allocated event and report regularly to the Head of Special Events on event progress against budget, targets and objectives

Ideal skills and experience: 

• Experience of managing successful Special Events within the charity sector
• Understanding of budget management, and track record of achieving and delivering income and expenditure budgets
• Ability to build relationships and steward high value supporters, senior volunteer committees and external suppliers
• Experience of managing projects from inception to completion

Benefits include:

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment