Service Management Jobs
We're the Royal Society for the Prevention of Cruelty to Animals (the RSPCA) and we exist to inspire everyone to create a better world for every animal. Every day, we change lives, laws, industries and minds so all animals can live a better life
We are now recruiting for an Interim Assistant Director of HR Operations for an initial contract period of 9 months. Working directly with the Director of People and Culture and our senior team, you will provide leadership within the team and across the society to ensure the delivery of our People & Culture plan.
As a key senior member of our Senior Leadership Group, we need you to bring inspiration, direction and innovation, providing experience and service to all levels across the organisation. A key part of this role is the effective stakeholder management across all senior leaders as well as building a strong profile throughout the whole organisation both personally and as a team.
You will lead our HR Operations team which includes Business Partnering and Advisory, HR Information Systems and operations, Payroll and Talent Acquisition. We have a focus on continuous improvement, so you will be responsible for driving the People & Culture Operations services, whilst also working with the wider team on key initiatives and projects that will have a positive impact on organisational performance.
This role will also deputise for the People & Culture Director and will contribute to the ongoing organisational transformation, working on a variety of transformational projects contributing towards the overall organisational success.
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications, in particular from members of minority ethnic groups, and people with disabilities, as these candidates are currently under-represented at the RSPCA.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.
Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
Charity People are working with the fantastic charity Bliss to find a brilliant Corporate Partnerships Programme Lead to join their ambitious fundraising team, helping to bring build on their already impressive corporate partnership programme.
Bliss is the UK charity for babies born premature or sick. Their vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life. They champion the rights of every baby born premature or sick to receive the best care and achieve this by empowering families, influencing policy and practice, and enabling life changing research.
This role would be well-suited to an experienced corporate fundraiser looking to grow their career in a small, agile, and ambitious organisation. They also welcome candidates with strong transferrable skills in account management, new business and negotiation from other sectors.
- Partnerships Programme Lead
- Salary: £38,480
- Permanent, Full-Time or part-time (35 or 30 hours per week)
- Home based with one day per week at SE1 London location (nearest station is London Bridge)
This role comes with an incredible "Better Than Statutory" Benefits Package, including:
- 34 days paid holiday (pro rata for part-time employees) including bank holidays which can be taken whenever desired [26 days of holiday plus 8 days of bank holiday]
- Additional one-off week holiday granted as a 5 years' service award
- August non-office month, plus two extra weeks in the year where staff can work from anywhere
- Generous contributory pension scheme
- Interest-free, tax-efficient season ticket and cycle loans
- Enhanced company sick pay
- Enhanced family leave pay (after minimum service)
- Neonatal leave and pay
- Paid time off for volunteering
- Paid Emergency and Dependents leave.
- Enhanced L&D programme
The Role
The Partnerships Programme Lead is crucial to Bliss's corporate fundraising efforts, tasked with optimising the value of our corporate partner relationships. This role involves expanding existing partnerships, identifying and securing new, mutually beneficial collaborations, and working with colleagues and external partners to plan and execute projects and campaigns. With several high-profile partners already on board and ample opportunities to enhance our partnership fundraising success, now is an exciting time to join the Bliss team.
The focus of the role will be to manage the existing partnerships programme including their flagship partnership with Pampers. They will also lead the new business function generating new revenue from a thriving partnership pipeline. The role will also line manager a Fundraising Officer to support on all aspects of the corporate partnerships programme. The role will also ensure Bliss maximises value from partners through strong management, high quality execution, and negotiation. This will include annual strategic planning with partners, ongoing account management, overseeing the successful delivery of core partnership activities with internal teams, and effectively monitoring and evaluating partnerships each year.
About you
You will be able to demonstrate experience in building and developing a pipeline of prospect partners with a commercial mindset, and value close collaboration with key internal stakeholders. You will also embrace a proactive approach to new business, possess excellent communication skills and ultimately have the ability to deliver long-term, strategic funding opportunities for Bliss.
How to Apply
If this role sounds like your next move, please get in touch with to find out more on how to apply!
We actively promote equality, diversity and inclusion and would love to hear from candidates from outside of the sector with transferrable skills.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Percival are delighted to be working with Noah Enterprise, and supporting them with their search to hire a new Community & Events Fundraiser. This is a newly created position, arising through their plans to grow the organisation and it's reach. Noah Enterprise are a charitable organisation whose aim is to provide support, welfare and outreach services to individuals in the Luton & Central Bedfordshire areas, experiencing homelessness and poverty.
Reporting into the Head of Fundraising, as the newly appointed Community & Events fundraiser, you will be responsible for making a significant contribution to the charity’s voluntary income, through fundraising at community events and initiatives, and taking the lead on medium and large scale events. As an experienced fundraiser, you will build new, and retain current community relationships with individuals, groups and businesses, to gain support, loyalty and sponsorship. You will also raise brand awareness of Noah’s services within the community.
This is an excellent time to join Noah in an exciting phase of growth and build on the success that the new Head of Fundraising has gained, in a short period of time, in diversifying it's voluntary income streams.
Noah Enterprise offers a very generous hybrid working model of once a week in the office with the remainder split between working remotely, and spending time with existing and new partners within the geographical region.
As Noah Enterprise’s new Community & Events Fundraiser, your duties and responsibilities will include :
- Contributing towards the Community and Events fundraising voluntary income. Manage your own portfolio and budget.
- Achieving community fundraising targets by researching, developing, organising and executing 3rd party and NOAH led community initiatives, events and fundraising activities.
- Take the lead, and be supported on large scale events, and deliver medium sized events with a focus on community relationships, third party events and groups to include education providers and religious groups.
- Build new and retain current solid and robust community roots and relationships with individuals, groups and businesses, to gain support, loyalty and sponsorship. You will inform and raise brand awareness of NOAHs services within the community
- Initiate and develop relationships with individuals, schools, colleges and universities as well as religious groups, groups, clubs and businesses and social clubs within Luton, Bedfordshire and surrounding counties. Engage and encourage participation in fundraising NOAH initiatives.
- Give talks and presentations about the charity’s work and its fundraising activities. In addition manage and supporting NOAH Ambassadors, FR Groups and FR Volunteers to do the same.
As the new Community & Events fundraiser, your experience and skillsets and attributes will include :
- Previous fundraising experience gained in a not for profit organisation, across any income stream.
- Events management experience preferred but not essential.
- The ability to work autonomously and without direction, using own initiative.
- Previous experience of building relationships.
The recruitment campaign is being carried out on a rolling basis, with qualified candidates being invited for interviews on an ongoing basis.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Mass Fundraising to lead the charity’s Mass giving strategy - in particular Cash Appeals, Regular Giving, Gaming and Legacy – and to lead the Innovation team for all of Fundraising.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The role of Associate Director of Mass Fundraising will be responsible for driving lifetime value and net contribution through ever-improving CPAs, strong awareness, engagement and retention strategies.
You will use your omni-channel marketing skills to oversee your team leading the charity’s cross-organisational Christmas and Great Daffodil Supporter-facing campaigns, ensuring the campaigns deliver income, cold recruitment and brand awareness, becoming moments the whole organisation engages in.
You will also ensure the innovation team focus on £1million plus income opportunities, whilst also providing teams with some support in them running their own optimisation projects. You will use your marketing skills to ensure the Innovation strategy is insight and data-led and that the organisation can run innovative projects quickly and agilely.
Marie Curie are seeking candidates who have senior-level leadership experience in a fundraising environment with a successful track record in mass fundraising and marketing. You should be able to demonstrate strong acquisition and retention results throughout your career and experience leading significant campaigns and in managing multi-million pound income and expenditure budgets. You will also have a proven track record in managing large, high-performing teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
CLOSING DATE: 9am, Monday 12th August.
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Do you want to inspire people to play their part in God’s transforming mission in the world? The Philanthropy Officer will help to find and engage supporters who care about leadership and mission in challenging contexts. If you are someone who is highly organised, enjoys getting to know people and can craft creative, personalised communication, this could be a great role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time (37.5 hours/week), permanent. Applications are also welcome from candidates who wish to propose a part-time arrangement of 22.5 hours/week or more.
Location: Home-based with a requirement to attend regular 2-day team meetings in Oxford.
To apply, please follow the directions on our website.
- Closing date for applications: 4 August 2024.
- Interviews will take place the week commencing 19 August 2024.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
The client requests no contact from agencies or media sales.
About Citizens Advice Camden
Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity be in at the start of a new service funded by St Andrew Holborn, a local charity keen to support the provision of high quality advice services to meet the needs of people living within their area of benefit. The project is funded for three years which gives the opportunity to make connections with local partners and make a real impact on the advice needs of local people.
Our service will meet the needs of local people by offering a flexible model providing advice face-to-face in community locations and remotely by telephone. Advice areas will range between welfare benefits, housing, employment, consumer and more.
This role is hybrid working with the exact split between remote/onsite working being by agreement with the line manager to meet the needs of the project which could change over time. This role is not suitable for remote working only.
We offer this as either a Trainee Adviser or Generalist Adviser role depending on your current advice work experience. If you are not currently an experienced generalist adviser, you will already have experience of delivering Adviceline or similar services and be looking for an opportunity to train as a Generalist Adviser. You will follow an accelerated training programme to develop the adviser skills and experience needed to complete the Citizens Advice adviser training programme within the agreed timeframe and provide high quality, holistic generalist advice. You will be supported to provide the high quality advice needed to meet auditing and funder requirements whilst delivering to funder targets. Applicants will be expected to demonstrate that they meet the requirements of the role as set out in the person specification.
Full support will be provided to the successful candidate at either level to succeed in the role.
Closing date for applications: 9.00am, Wednesday 14 August 2024
Interview date: week commencing 19 August
Interviews will be held on Zoom.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Protection Adviser
We’re looking for a dynamic and a highly motivated individual to join a new role in our Compliance and Data Protection team.
This is a remote working role and applications from individuals who are seeking flexible working options are welcomed.
Position: SIT36 Data Protection Adviser
Location: Home-based, UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £30,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 18 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Friday 2 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Week commencing 5 August 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Compliance Lead, the Data Protection Adviser will drive the development of an improved Compliance culture throughout the charity whilst ensuring that we adhere to all relevant regulations and laws. The role would suit a candidate looking to develop a career in compliance and data protection.
Key responsibilities will include:
· Acting as a knowledge expert on compliance and promoting a culture of compliance within the charity in relation to data protection, fundraising and the provision of support services, by the provision of advice, guidance, internal communications and training.
· Assist in the development of new training materials and communications relating to Data Protection and Compliance including overseeing the relevant intranet pages.
· Help to review existing processes and policies and assist in the updating/development of these, along with tracking changes in the external environment that may have an impact on these policies and procedures.
· Overseeing, managing and responding to queries from the departments different inboxes including those for Data Protection, individual data rights requests and data breaches.
· Project managing a number of key actions from an external review of the organisation’s Data Protection practices.
· Assist the Compliance Lead and Associate Director of Legal and Governance in producing ad hoc and annual compliance reports along with any annual submissions to regulators, 3rd parties or external bodies.
About You
You have experience in, or be able to demonstrate:
· Knowledge of Data Protection and willingness to learn in other areas of compliance
· Experience of working in charities, not-for profit or healthcare sector
· Experience of senior stakeholder management and confidence in communicating with senior stakeholders
· Strong organisational skills
· Desire to learn and develop skills and knowledge relating to data protection and compliance
· Strong sense of resilience and the ability to stay calm under pressure
· Ability to manage evolving priorities and ensure projects are delivered on time
· Accuracy and a keen eye for detail
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Data Protection, Compliance, Data Compliance, Data Protection and Compliance, Data, Data Protection Officer, Compliance Officer, Data Compliance Officer, Data Protection and Compliance Officer, Data Officer, Data Protection Advisor, Compliance Advisor, Data Compliance Advisor, Data Protection and Compliance Advisor, Data Advisor.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Programmes Assistant within Programmes will provide efficient, flexible and proactive administrative and organizational support to the Director of Programmes and to the two Deputy Directors (Programmes and Advocacy). He/ She will be responsible for the Director of Programmes’ diary management, for organising various internal and external meetings, including meeting agendas, setting up translations and minute taking, as well as, providing follow up summary notes and action trackers. This will include the Programme advisory group meeting, countries Board meetings, Programmes regular meetings and many other various meetings within Programmes.
The Programmes Assistant will also support the Director of Programmes and Deputy Directors to design presentations, develop dashboards, manage excel sheets, etc.
Candidates must have the right to live and work in the UK.
Senior Finance Officer
Job Title: Senior Finance Officer
Location: Hybrid (with some travel required)
Job Type: Fixed term until 31/03/2025 (subject to extension/becoming permanent)
Salary range per annum: Band 4 (starting Mid–Mid2 (£34,772 - £36,262))
Closing date: 05/08/2024 9am (we reserve the right to close the role earlier)
Potential interview date: w/c 05/08/2024
The opportunity
We are seeking a passionate and dedicated candidate to join our Operations team, under our growing Finance team at Standing Together. If you are someone who shares our passion to improve the lives of some of the most vulnerable groups then we would love to hear from you.
We are looking for a new Senior Finance Officer, who will support STADA’s Executive and Senior Leadership Teams, to bolster and develop our Finance function across the organisation; as the charity heads to meet the demands of its growth.
The Senior Finance Officer will work with the Head of Finance (and relevant internal and external stakeholders) to review existing systems, contracts and funding (income) arrangements; as well as explore and develop efficiency enhancing opportunities and contribute to building effective finance management processes and systems across STADA. They will support the delivery of several functions including: setting and monitoring of budgets, reporting of activity and funding across multiple funding streams, contribute to positive stakeholder engagement, oversee day to day financial activity and provide advice/guidance to inform development and delivery of our strategy and business plan.
There is potential for line management within this role as it evolves.
To fulfil this role, we are looking for someone who is passionate about ending domestic abuse. It is preferable if they have experience in providing line management support and supervision. They will have great organisational, analytical and adaptive communication skills. With a positive and inclusive style of working, they will be confident and able to work across a variety of teams (and other stakeholders) and be agile to work on and demonstrate a solution focussed approach. For a full list of the personal specification, please see the job description attached.
About us
Standing Together was founded 25 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account. The Housing Team at STADA, focuses on responding to the housing and homelessness needs of victims/survivors of domestic abuse, through influencing national and local policy and practice, across all relevant agencies, but with a particular focus on the role of the housing and homelessness sector as a part of a Coordinated Community Response to domestic abuse.
Benefits:
- 25 annual leave days Holiday plus all English bank holidays
- 1 day's leave for religious / cultural observation
- Salary Sacrifice Pension scheme
- Flexible working opportunities
- Training and development opportunities
Applicants must have the existing Right to Work in the UK and undergo a Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with Charity Commission guidance.
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We aim to have a workforce which is truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates from all backgrounds and experiences.
For more information
If you have any questions, or think you may be interested in this role, please contact us via email.
Please also look at the job description and personal specification, which you can download from this page (on the righthand corner).
Interviews
Interviews will take place w/c 05/08/2024. We will email you if you’ve been successfully shortlisted to arrange an interview time.
REF-215 666
Goodman Masson are partnered with a uniquely positioned non-profit organisation to recruit for a Finance Business Partner. You will play a key role in the delivery of effective financial services to the executive team and other budget holders.
This is an excellent opportunity for a part-qualified/finalist Accountant who is looking to gain experience within the business partnering space.
Day to day duties include:
- Provide business partnering support across the organisation, working closely with a variety of budget holders
- Support finance leads in the development and delivery of long-term financial plans
- Support the annual budgeting and forecasting cycles
- Oversee the production of monthly accruals, prepayments and deferred income
- Lead on accurate and timely production of financial information including monthly management accounts
Essentials:
- CCAB part qualified or above
- Excellent stakeholder management skills
- Strong experience across management accounting
- Strong excel skills
Salary ranges from £45,000 - £48,000 + Excellent Benefits including 14% Employer pension contributions and 30 days holiday + bank holidays.
Please apply ASAP to ensure you are considered.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and benefits are available to download.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Crawley Foyer provides supported accommodation for young people aged 16 - 25 at risk of homelessness, staffed 24 hours a day providing a safe and encouraging environment for residents. In addition, our Youth Advice Centre is located adjacent to the Foyer which enables us to offer a range of services to young people living in the Foyer and in the wider community.
We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night staff and two Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.
In delivering the role, you will work on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day. You will work with the Managers and the wider housing team to provide effective day to day management of our accommodation project. This includes delivering one to one sessions and group work sessions to assist residents to develop personally and socially in order that they grow in confidence and move towards independence. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk.
Based on site, this role is on a seven-day rolling rota, including weekends and bank holidays. There is a small amount of lone working, but you will get to know the team and project, along with extensive training prior to starting on a rota.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding.
You will enjoy working in a fast-paced environment, working in a client facing role, with the ability to self-motive to drive to deliver an outstanding service. You will already have clear verbal and written communication skills, good IT, and keyboard skills. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 2 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS.)
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 18th August
Shortlisting: approx. Completed by 30th August
First stage interviews: 5 and 6th September
Second stage interviews: 10th and 11th September
To apply, please send your CV and supporting statement via the link by Sunday 18th August.
For an informal conversation about the role please contact our exclusive recruitment partner, Bryony Thomas of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
Job Purpose
Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.
As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.
You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.
Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.
What you’ll do
Individual Giving
· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.
· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.
· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.
· Explore, develop and test new ways of recruiting new donors and generating income.
· Lead the creation of a strategy to re-activate lapsed donors.
· Develop and implement plans to recruits payroll giving donors.
· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.
· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.
· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.
· Project and forecast income.
· Support the development of a mid-high level donor strategy.
Fundraising administration and processes
· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.
· Capture monthly income from the different individual giving income streams on the fundraising database.
· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.
· Project and forecast income and contribute to annual operating plan.
· Ensure the website is up to date with individual giving fundraising activity.
· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.
· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.
· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.
Other Duties
· When required, support in taking donations or setting up regular donations over the phone.
· During peak campaign periods support in the processing of donations.
· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.
· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.
What you’ll bring
Experience:
· Minimum 2 years’ experience within a similar role.
· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.
· Experience of managing individual relationships.
· Experience of developing existing income streams and new successful fundraising initiatives.
· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.
· Experience of working in a target driven environment and of meeting or exceeding targets.
· Proven experience of copywriting and storytelling to create engaging content.
· Experience in project management, reporting and analysing results (desirable).
· Experience of using website content management systems (desirable).
· Experience of monitoring budgets (desirable).
· Experience of using Raiser’s Edge or similar CRM (desirable).
· Experience of monitoring budgets (desirable).
Qualifications:
· Member of the Institute of Fundraising (desirable).
Knowledge, Skills & Qualities:
· Knowledge of Gift Aid, GDPR and fundraising best practice.
· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.
· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives.
· Strong people skills with the ability to develop and cultivate relationships.
· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.
· Ability to win people over and convey ideas succinctly and persuasively.
· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.
· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.
· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).
· Ability or knowledge of storytelling techniques in fundraising (desirable).
· Confidence in public speaking and to a range of audiences (desirable).
Additional requirements
· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.
· The role requires occasional travel in Scotland and occasional weekend work.
· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.
· Commitment to work alongside and support volunteers.
· An understanding of and commitment to equal opportunities.
· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)
· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.
· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.
· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally the job title will be Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Robin Hood Avenue as a Recovery Worker.
Robin Hood Avenue is a small mental health, supported housing service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
Relevant experience is required and candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent, part-time role requiring the post holder to work 18.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.