Service Management Jobs
Discipline: Care and Support
Job type: Fixed Term
Salary: £23,559 per annum (pro rota)
Expiry date: 01 Aug 2024 23:59
Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible.
Fixed term contract (6 Months)
At Hft, we are recruiting for a Business Support Officer (Part-time) to join our team. The Business Support Officer will be a lead for our Edenbridge services, and will be based in Edenbridge. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving license, with your own transport and prepared to use and insure for work purposes, is **essential **for this role. This is a part-time role for 22.5 hours a week.
Apart from a rewarding career, what\'s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.
What else?
- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for key dates over Christmas.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – Part time, annualised and compressed hours. Generous return to work bonus following maternity leave.
About you
- You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint.
- Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.
- You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.
We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!
About the role
As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.
Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.
Responsibilities include
- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.
If you are interested in working at Hft and you would like to make a difference, please apply today!
Apply Now
REF-215395
SENIOR SUPPORT WORKER
Job Type - Permanent/Full-Time
Hours - 35 hours per week (plus 5 hours paid lunch break)
Salary - £26,678
Location - East of England (North)
We believe that a career is not just about earning a living; it's about leadership, having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro is launching CAS-2, a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody. We are looking for a number of Senior Support Workers to join us at an exciting time of change.
Who are we looking for?
This is an exciting opportunity to join our team as a Senior Support Worker to make a positive impact on the lives of service users by co-ordinating the provision of direct housing related support and housing management services. This will be achieved by working with area operation and central support teams and liaising with a range of external agencies and partners. You will report directly to Service Lead for your region.
The successful applicant will demonstrate a desire to coach and support their team and to lead by example in driving quality and accountability whilst delivering the contractual aims of the service.
You will have experience of working with stakeholders in the Criminal Justice System and be able to communicate effectively to partners and providers. This will include forming working relationships in the MoJ and with HMPPS, and also with external community agencies to better support the service.
You will have previous experience of supporting others and guiding them within a team as you will be required to support, coach and develop a staffing team and deputise for the Service Lead in their absence.
This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues/queries.
This role requires regular travel and a Full Driving License with access to your vehicle are an essential criteria.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process.
This role also requires a Prison Clearance.
If you have any questions or would like to have an informal chat regarding the role, please contact -
This exciting Public Mental Health Officer role will work alongside community partners to identify, test, and embed the best approaches to improving mental health in communities. You will support the development of the evidence base on mental health, and generate compelling evidence of how systems can act to support good mental health.
What the role involves:
·Build and grow the Foundations’ relationships in Wales with communities and organisations.
·Build the capacity of partner organisations to test and evaluate public mental health approaches.
·Promote and/or facilitate training and workshops to support coproduction and public mental health approaches in local communities and organisations.
·Develop and utilise mixed evaluation methodologies to evidence impact.
Skills, knowledge and experience we are looking for:
·Community development and capacity building experience
·A good understanding of co-production, and participatory approaches
·Knowledge of impact measurement and evaluation methods
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please send your CV & statement of suitability via our website. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on Monday 5 August and we are unable to accept late applications. Interviews are planned for 28th August.
You will be asked to deliver a presentation on the day of the interview.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us via our website. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home..
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Senior Caseworker to join the Hate Crime Team in Sussex, working 30 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is a hybrid working role and is based at our office in Shoreham-by-Sea for a minimum of one day a week. As a Senior Caseworker in the Hate Crime Team you will:
- Effectively lead and develop a high quality, innovative and pro-active hate crime service for victims and witnesses.
- Manage a team of specialist hate crime caseworkers, providing regular supervision, case management review and support.
- Have experience in working with vulnerable adults and/or families
- Ensure that services are delivered in accordance with the service specification and performance targets set by the services funders, in line with Victim Support's policies, procedures, business process and plan.
- Ensure that the service prioritises the safety, security and dignity of service users.
- Provide advice and guidance on risk, safeguarding issues and information sharing GDPR concerns.
- Have a successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
They’re looking for a Complaints Resolution Team Leader to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
As a Complaints Resolution Team Leader, you will create an environment where colleagues feel empowered to put the customer first and consistently deliver a high-quality complaints service. You’ll role model their values and behaviours, supporting the team through coaching, dealing with any escalations, and instilling a high-performance culture. This is a great opportunity to make a positive impact on their customers in a new service. You’ll set team priorities and embed a performance and continuous improvement culture.
What skills/behaviours do you need to be a Complaints Resolution Team Leader?
- Previous experience of leading a team and the ability to demonstrate coaching and mentoring skills.
- Passion for delivering an excellent customer experience with strong customer service skills and the ability to listen and respond to customers objectively.
- Strong stakeholder engagement and collaboration skills with the ability to influence others to ensure that service standards are met or exceeded.
- Excellent verbal and written communication skills with the ability to understand and explain technical information.
- A passion for problem-solving and seeing issues through to resolution within set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £38,128 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Team Leader, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Call Centre, CRM, Query Resolution, Contact Centre, Customer Service Executive, Customer Service Team Leader, etc.
REF-215 355
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.
The client requests no contact from agencies or media sales.
Are you a seasoned charity sector financial leader with a passion for making a difference? A prestigious international development charity is seeking an Interim Financial Controller to join their team!
As Financial Controller, you will play a pivotal role in the financial management of the organisation, overseeing the financial control framework, leading the Financial Accounts Team, and ensuring the accurate and timely production of financial statements.
Key Responsibilities:
- Manage and operate the financial control framework
- Lead the Financial Accounts Team (of four)
- Produce annual statutory accounts and manage the audit process
- Manage treasury and cash flow
- Oversee accounts payable, accounts receivable, and month-end close
- Manage tax compliance
- Manage the relationship with the Shared Service Centre
- Support finance transformation initiatives
To succeed in this role, you will have:
- Substantial leadership experience in a complex charity, preferably international
- Proven track record in financial management and control
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
If you are a results-oriented financial professional with a commitment to social impact, we encourage you to apply.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you passionate about young people? Do you want to become part of a team that brings young people of different faiths together across the city? We are looking for an experienced youth and schools worker to join our West Midlands team.
You will work in schools and in the community, across the West Midlands, delivering our innovative schools programmes and Youth Encounters.
The client requests no contact from agencies or media sales.
Salary: £29,500 - £33,500 DOE
Location: Hybrid working to include Tyseley, Birmingham and home working and national travel when required
Hours: Full time 36.5 hours per week to include occasional evening and weekend working.
Contract type: Permanent
Previous applicants should not apply.
We have an exciting opportunity for a Research and Evaluation Specialist to join our Research and Performance department at The Active Wellbeing Society. Our head office is based in Tyseley (Birmingham) and we are offering this as a hybrid role, including working from the head office, across Birmingham and home working, with national travel when required. This role is responsible for research and evaluation across all areas of the organisation to support strategic and operational decision-making. This includes primary research (surveys, interviews, focus groups, participatory research etc.) and data analysis skills to produce recommendations and actionable insights to drive behaviour change, and adapt and improve our practice.
You should have experience of designing and leading mixed method research projects (quantitative and qualitative), using a range of tools to analyse and evaluate a variety of datasets and interpreting your findings into robust recommendations. You should have excellent written and verbal communication skills, with an ability to adapt these to different audiences. The role will support the Research and Insight Manager.
Ideally, you will bring a high level of expertise across all the knowledge and skills we are looking for, as set out further below. We will consider candidates who require some development in areas of their knowledge and are willing to learn whilst in the role.
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
Main duties
- Design, manage and deliver multiple community-based research and evaluation projects.
- Use a range of research methods such as interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies and stories.
- Use a range of data analysis tools to interrogate mixed method research data (quantitative and qualitative) and produce robust findings. This will include the use of NVivo, SPSS and Microsoft Excel.
- Turn primary and secondary research findings into actionable insights, providing evidence and recommendations for problem solving, critical thinking, decision making and innovation.
- Identify, analyse and interpret relevant local and national data sources and evidence to provide actionable insights and contextual understanding.
- Use excellent written communication skills to produce outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
- Work collaboratively with the team, other directorates and stakeholders to understand their research needs, to implement research processes and procedures, in-line with organisational priorities and the needs of funders.
- Understand and adhere to information management policies, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR.
Knowledge, skills and experience
- Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories. (Essential)
- Skills and experience in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation. (Essential)
- Experience of designing, delivering and managing multiple research and evaluation projects. (Essential)
- Experience of turning primary and secondary research findings into actionable insights and providing evidence-based briefings and recommendations. (Essential)
- Experience of using a range of analytical tools and software that will allow you to apply your skills in mixed method research (quantitative and qualitative), to produce robust findings. This will include the use of MS Office, SPSS, MS Excel (advanced) and NVivo (transcription and coding). (Essential)
- Excellent written communication skills with experience in producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences. (Essential)
- Experience of building and maintaining strong working relationships, including working collaboratively with teams across an organisation and with external stakeholders (Essential)
- Knowledge and experience of information management, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR. (Essential)
- Experience and understanding of behavioural research, behavioural insight, and/or, the COM-B Model. (Desirable)
- Experience of sourcing, analysing and interpreting existing national and local data to produce trends and comparisons. (Desirable)
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories
- Skills in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation, and turning primary and secondary research findings into actionable insights and evidence-based recommendations.
- Experience of designing, delivering and managing multiple research and evaluation projects
- Experience of turning primary and secondary research findings into actionable insights and providing evidence-based recommendations6. Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
- Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
Closing date: Sunday 4th August 2024
Interview date: TBC
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Charity People are working with the fantastic charity Bliss to find a brilliant Corporate Partnerships Programme Lead to join their ambitious fundraising team, helping to bring build on their already impressive corporate partnership programme.
Bliss is the UK charity for babies born premature or sick. Their vision is that every baby born premature or sick in the UK has the best chance of survival and quality of life. They champion the rights of every baby born premature or sick to receive the best care and achieve this by empowering families, influencing policy and practice, and enabling life changing research.
This role would be well-suited to an experienced corporate fundraiser looking to grow their career in a small, agile, and ambitious organisation. They also welcome candidates with strong transferrable skills in account management, new business and negotiation from other sectors.
- Partnerships Programme Lead
- Salary: £38,480
- Permanent, Full-Time or part-time (35 or 30 hours per week)
- Home based with one day per week at SE1 London location (nearest station is London Bridge)
This role comes with an incredible "Better Than Statutory" Benefits Package, including:
- 34 days paid holiday (pro rata for part-time employees) including bank holidays which can be taken whenever desired [26 days of holiday plus 8 days of bank holiday]
- Additional one-off week holiday granted as a 5 years' service award
- August non-office month, plus two extra weeks in the year where staff can work from anywhere
- Generous contributory pension scheme
- Interest-free, tax-efficient season ticket and cycle loans
- Enhanced company sick pay
- Enhanced family leave pay (after minimum service)
- Neonatal leave and pay
- Paid time off for volunteering
- Paid Emergency and Dependents leave.
- Enhanced L&D programme
The Role
The Partnerships Programme Lead is crucial to Bliss's corporate fundraising efforts, tasked with optimising the value of our corporate partner relationships. This role involves expanding existing partnerships, identifying and securing new, mutually beneficial collaborations, and working with colleagues and external partners to plan and execute projects and campaigns. With several high-profile partners already on board and ample opportunities to enhance our partnership fundraising success, now is an exciting time to join the Bliss team.
The focus of the role will be to manage the existing partnerships programme including their flagship partnership with Pampers. They will also lead the new business function generating new revenue from a thriving partnership pipeline. The role will also line manager a Fundraising Officer to support on all aspects of the corporate partnerships programme. The role will also ensure Bliss maximises value from partners through strong management, high quality execution, and negotiation. This will include annual strategic planning with partners, ongoing account management, overseeing the successful delivery of core partnership activities with internal teams, and effectively monitoring and evaluating partnerships each year.
About you
You will be able to demonstrate experience in building and developing a pipeline of prospect partners with a commercial mindset, and value close collaboration with key internal stakeholders. You will also embrace a proactive approach to new business, possess excellent communication skills and ultimately have the ability to deliver long-term, strategic funding opportunities for Bliss.
How to Apply
If this role sounds like your next move, please get in touch with to find out more on how to apply!
We actively promote equality, diversity and inclusion and would love to hear from candidates from outside of the sector with transferrable skills.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?
About the role
Hither Green Service (Spring Gardens and Hilda House) is a large busy, flagship service which provides you with the opportunity to join a specialised and committed team, supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham. You will join a large team of colleagues with specialisms in Homelessness, Substance Use and Mental Health to provide a recovery-based approach.
Hither Green Service is a pre-recovery service, and you will be supporting people with active alcohol and substance misuse support needs. We are looking for someone to join our team as a Support Worker (known internally as a Project Worker).
In this vital role you will:
- Work together with clients to identify their personal aims and ambitions and support them towards achieving them. You will be working with between 8-10 key residents on your caseload.
- Respond to incident and crises as a team in a way that maximises safety and wellbeing.
- Provide practical and personal support to clients in an approachable, caring and person centred way.
- Work as part of a dedicated team in an accommodation setting to provide a high quality, positive and safe service to clients.
- Keep up to date administrative records relating to client work, housing management and health and safety.
- Work on the weekly shift rota that includes early and late shifts as well as some weekends and bank holidays. Staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
To succeed in these highly rewarding role you will:
- Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
- Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
- Ability to support colleagues in diffusing difficult or dangerous situations and to summon outside assistance when necessary.
- Ability to challenge disruptive or unacceptable behaviour in a sympathetic and assertive way, balancing the needs of the individual with responsibilities for the safety of the service.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 August 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
We're the Royal Society for the Prevention of Cruelty to Animals (the RSPCA) and we exist to inspire everyone to create a better world for every animal. Every day, we change lives, laws, industries and minds so all animals can live a better life
We are now recruiting for an Interim Assistant Director of HR Operations for an initial contract period of 9 months. Working directly with the Director of People and Culture and our senior team, you will provide leadership within the team and across the society to ensure the delivery of our People & Culture plan.
As a key senior member of our Senior Leadership Group, we need you to bring inspiration, direction and innovation, providing experience and service to all levels across the organisation. A key part of this role is the effective stakeholder management across all senior leaders as well as building a strong profile throughout the whole organisation both personally and as a team.
You will lead our HR Operations team which includes Business Partnering and Advisory, HR Information Systems and operations, Payroll and Talent Acquisition. We have a focus on continuous improvement, so you will be responsible for driving the People & Culture Operations services, whilst also working with the wider team on key initiatives and projects that will have a positive impact on organisational performance.
This role will also deputise for the People & Culture Director and will contribute to the ongoing organisational transformation, working on a variety of transformational projects contributing towards the overall organisational success.
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications, in particular from members of minority ethnic groups, and people with disabilities, as these candidates are currently under-represented at the RSPCA.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Worker.
Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Senior Events Manager
Based: Battersea Park
Salary: £32,000 to £35,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office
DBS: Basic
Role Overview:
Reporting to the Senior Events Manager, the Events Coordinator will be responsible for managing outdoor, parks and corporate events. From supporting enquiries to increase sales conversions to helping customers plan and manage their events safely and successfully.
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
We are looking for someone who has previous experience with managing event applications and processing health and safety paperwork in parks, outdoor venues, or local authorities. Someone equally comfortable with advising professional event companies as well as supporting first-time community organisers and someone who can balance our commitment to not overwhelming our public spaces but also with a keen understanding of achieving revenue targets.
Main Duties/Responsibilities:
Venue Management:
- Providing clients with venue availability, quotes, and conducting site visits
- Briefing clients on T&Cs for hire and licenses and supporting clients making event applications
- Ensuring all event application paperwork per event is complete and compliant with the requirements of the Event Policy
- Overseeing health & safety procedures; liaising with security personnel and conduct thorough site inspections before, during, and after events
- Working with internal & external contractors to secure the necessary services for each event and ensure clients are billed accurately
- Collaborating on developing new event opportunities to maximize revenue for the park(s)
- Communicating effectively with colleagues to ensure all park events and activities are well coordinated
- Maintaining clear communication with clients to address their needs and work with the site team to fulfill their requests
- Supporting and attending events / productions as required
Admin and Finance:
- Managing event bookings and venue schedules to maximise revenue
- Raising invoices and purchase orders for clients, tracking corporate bookings income and expenses, ensuring smooth cash flow, and keeping budget up to date
- Ensuring all supplier’s paperwork is checked and uploaded to the system
- Raising contracts and agreements, ensuring all aspects of the event are clearly outlined and protected
- Updating the booking system with all confirmed event details, ensuring all details are documented and ensuring efficient scheduling and avoiding conflicts
- Preparing and submitting TEN applications to relevant authorities for events requiring permits in public spaces or with specific restrictions
- Supporting the Head of Events and Senior Events Manager with various projects, taking ownership and initiative
Skills and Experience:
- Minimum of 2 years experience planning and managing events, ensuring a positive client experience
- Management of multiple clients simultaneously, providing confident and patient guidance to clients
- Proficient in a range of office software; Outlook, Excel, Xero
- Possess excellent written and verbal communication skills to interact effectively with clients, staff and senior management
- You thrive in fast-paced environments, managing multiple tasks and projects efficiently against deadlines
- Proactive approach and pride yourself on going the extra mile to create best customer experience possible
- You can work autonomously while readily collaborating with the wider events team
- Key player in event success with a flexible schedule that adapts to needs; including weekends, early mornings & late nights
Desirable but not essential:
- Personal Licence holder
- Drivers Licence
- Proficiency with Priava, or other diary management software
- Experience with Xero, Sage or other accounting software
- Experience working with event applications and health & safety protocols for parks, outdoor venues, or local authorities
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Job Title: Societies Coordinator
Who we are:
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
About the job
This role will be responsible for supporting and empowering Student Leaders, so that they and their Societies are able to organise a diverse range of high quality activities and events – thereby enhancing students’ overall extracurricular experience at LSE.
Who are we looking for?
We’re looking for a professional and outstanding individual who has a passion for student experience, activities and events – all within a fast-paced environment.
You must have excellent written and verbal communication skills, and demonstrable experience of delivering excellent customer service, to ensure that our students/groups receive the best in class customer experience from our support.
You must be highly organised with an analytical and organised approach to your work, as you’ll be handling sensitive data and confidential information, and use to dealing with competing priorities at any one time.
You must be positive, committed and approachable, with experience to develop and maintain professional stakeholder relationships and a desire to work in an organisation that services a culturally diverse membership
Applicants who can deliver exceptional customer service and are committed, positive, outgoing and approachable with a ‘can do’ attitude and a desire to work within a student facing organisation servicing a culturally diverse membership, including understanding and commitment to equality, diversity and inclusion.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring, and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How do we recruit?
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1. Complete a Supporting Statement, telling us about your suitability for the role (this is what will be used to determine if you are shortlisted for an interview). In doing so, please (1) ensure that your personal statement is no longer than 2 sides of A4, (2) ensure that you don’t include any personal details within your personal statement, and (3) use the job description and person specification as a guide to help write it.*
*Your supporting statement is all that we will see when shortlisting, so please be sure to cover everything that you’d like us to know about your suitability for this role within it, making it clear that you meet all of the job’s specification requirements.
Part 2. Complete an Equal Opportunities Monitoring and Contact Form, so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.
Part 3. Please attached your completed CV outlining the jobs or voluntary roles you have had.
Want to apply?
To apply for this role, please complete an online application.
*Please note that we may close applications early if we receive a sufficient number.
Job application timeline
Job posted: 16 July 2024
Closing date: Sunday 04 August 2024 (23:59pm)*
Intended Interview date: w/c Monday 12 August
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.