Service Management Jobs
Do you have significant experience in a HR generalist role, with an ability to build strong partner relationships, and a track record of resolving key people issues through advice to managers? Can you manage your own workload, taking personal responsibility for progressing people activities?
We are recruiting for an experienced HR Business Partner to partner with managers and heads of department on all people matters in specific areas of the charity. This is on a fixed term contract basis, for 12 months.
About us:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
HR is a growing team of over 30 friendly, hardworking colleagues delivering a first-class service to the organisation and its 1,400+ employees in more than 70 workplaces. We work across all HR activities including recruitment, pay and benefits, payroll, learning and development and employee engagement, as well as providing pragmatic and principled guidance on people issues.
About the role:
Reporting to the Senior HR Business Partner, the successful candidate will:
- build and maintain strong working relationships with key stakeholders in specific areas within the charity, acting as a trusted partner for HR related advice.
- develop a thorough understanding of partnered areas including departmental objectives, role and team structures, and key people issues.
- provide tailored HR advice and guidance, using metrics and data to spot trends and identify risks and areas of opportunity.
- manage informal and formal employee relations cases to successful resolution
- work closely with specialist teams in HR to improve people practices.
About you:
Ideally qualified to CIPD level 7 (or with equivalent experience), you will have previously worked in a HR generalist role and will have a proven track record of resolving key people issues through a thorough understanding of departmental activities, and tailoring advice to managers. You will have significant experience in successfully resolving a wide variety of complex ER issues with the ability to build and maintain strong partner relationships, as well as also the ability to communicate complex and sensitive information to diverse audiences.
In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.
Please note that we are shortlisting for this vacancy as applications are received and reserve the right to close the advert earlier than stated.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role.
The client requests no contact from agencies or media sales.
Location: Hybrid - Home or Dual Based with nearest hospice
Contract Type: Permanent/ Full time
Salary: £23,793 to £26,366 per annum
Hours: 37
The role of a meticulous and organised Lottery Administrator is sought to oversee the day-to-day administration of lottery activities. The successful candidate will ensure that all lottery activities are compliant and carried out within relevant regulations and company policies, providing exceptional customer service to supporters and internal teams.
About the role:
- Prize-led fundraised income is a significant source of funds, ensuring vital care for children and young people with life-limiting conditions continues.
- Responsible for the day-to-day administration of all lottery activities, ensuring that records and transactions are accurately maintained
- Liaising and coordinating with external lottery providers
- The role involves handling supporter enquiries and resolving any issues relating to lottery operations
- Supporting the Lottery Officer and working alongside the creative team to deliver promotional materials and campaigns together with delivering excellent stewardship to retain and develop the lifetime value of every supporter
- Able to work on your own initiative as well as being a good team player . This is a busy role within a supportive and hard-working team.
About you:
Seeking someone with experience in administration preferably in a charity environment.
- Excellent administration and organisational skills with experience of working in a busy administration role
- Experience of working autonomously and to deadlines
- Excellent keyboard and data inputting skills
- Able to explain technical concepts efficiently and clearly
- Ability to work in an inclusive, collaborative, and flexible manner
- Ability to interact effectively in sensitive or emotional situations
- Strong verbal and written skills
- Excellent IT skills
About the employer and why join:
An established and highly successful charity providing hospice care for children with life-limiting conditions and their families in the Southwest of England.
Offering a flexible work environment, with home working, autonomy to manage your own diary and workload as part of an exciting, professional and creative team. They are passionate and proud of the work they do and the real difference they make to the community.
What is Offered:
Benefits of working include:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- Enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- Personal pension scheme with 7% employer contribution
- Family-friendly policies, with enhanced maternity/adoption pay
- Occupational health, wellbeing and counselling services and employee assistance programme
- Group life insurance scheme
- Training and development opportunities
- Environmental and green agenda
- A supportive and inclusive environment
- A chance to make a real difference
Join the team...
Make a meaningful difference making the most of short and precious lives.
Apply Now:
Committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. Applications are welcomed from all sections of the community.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner, or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the organisation as an employer.
Experience in the following is relevant: Lottery Manager, Lottery Operations Manager, Lottery Director, Lottery Coordinator, Lottery Supervisor, Lottery Program Manager, Lottery Sales Manager, Lottery Systems Administrator, Lottery Compliance Officer, Lottery Marketing Manager, Lottery Operations Director, and Lottery Administration Specialist.
REF-215828
Videographer/Editor
Employment Type: Full time, 12-month Fixed Term contract
Location: On site, London, 5 days per week, London N1 office, on location and from home when schedule allows.
Salary: £28,000 - £35,500 (GBP) plus Into Film benefits
Team: Production
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film has offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.
Role Summary
The Videographer/Editor is a member of the Into Film Production Team and is responsible for filming and editing content for the Into Film website, training courses, social media and, when required, for advocacy, broadcast and press.
Due to the nature of the role and the need to collaborate on projects face-to-face, the Videographer/Editor will be mainly based at our London N1 office, although it will be possible to work from home when schedules allow; please note that occasional weekend and extended working hours are required, along with occasional travel across the UK.
Main Responsibilities:
- Work with the Video Production Manager and Production Lead to plan, shoot, edit and deliver video content for a range of Into Film products, including in-school events, educational/careers resources and training, screenings and Q&As, the Into Film Awards, and the Into Film Festival.
- Work collaboratively with the Video Content Manager to enrich all future content.
- Provide sound creative and technical advice in response to creative briefs to ensure high quality, creative films are delivered on time and to brief.
- Work with the Production Officer to develop their skills in shoot and edit work, as required.
- Ensure all produced content is compliant and cleared for use.
- Advise Producers with regards to safety matters on productions/events and contribute to risk assessments, taking action to mitigate against identified risks where necessary.
- Work with the Production Lead and Video Content Manager to create content that meets an agreed brief covering diversity and representation.
- Be an integral and supportive member of the Production Team.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources..
- Contribute to the regular monitoring and evaluation of the Into Film’s work.
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.
- Any other reasonable duties assigned by Into Film.
Person Specification:
Minimum Requirements:
- Ability to lead film shoots as a single camera operator with a good understanding of lighting and sound recording in a variety of situations.
- 2+ years' professional experience of filming and editing short and long form content.
- 2+ years' professional experience of working with Adobe Premiere Pro.
- Experience of producing short form content for social media channels including Facebook, Instagram and TikTok.
- Experience of colour correction and sound mixing.
- Working knowledge of rights clearance for audio-visual production.
- Ability to work with colleagues and respond to feedback to produce content that meets the needs of the target audience.
- Ability to work effectively as part of a team, with excellent communication and collaboration skills.
Desirable:
- Experience using Adobe Creative Cloud programmes, such as After Effects and Adobe Audition.
- Experience of colour grading using DaVinci Resolve.
- Experience of creating content for an educator audience.
- Experience of working with/in the charity sector.
- Familiarity with the Microsoft Office suite.
- Ability to support and train colleagues.
- A love and knowledge of film.
Closing: 9:00am, 26th Aug 2024 BST
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
No agencies please.
We have an exciting opportunity for a Team Leader to join the Hampshire & Isle of Wight team, this is a hybrid role working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is a hybrid role with home working allowed twice per week. Your home office would be Chandlers Ford, however you would be expected to travel regularly to offices in both Basingstoke and Southampton. Travel expenses would be paid for these. As a Team Leader you will be:
- Responsible for case management system audits and reports, providing information on required case statistics, compliance and data download issues. Ensuring that the team are recording case information fully, accurately and professionally as well as complying with contract reporting requirements and VS national standards.
- Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures.
You will need:
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required along with police vetting
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are currently looking for a Events Officer to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Events Officer will be joining a small, supportive and collaborative team in which being a team player is vital. This is a busy role with many conflicting demands and tight deadlines, but the ideal candidate will be ready to thrive in this exciting environment. Experience of working on databases and/or organising complex travel itineraries will be key to this role, along with excellent communication and relationship-building skills.
Key Responsibilities
- In collaboration with the Events team, work towards the successful delivery of a calendar of events, taking ownership and accountability of any assigned events.
- Manage online platforms for UK and overseas conferences and events, including data entry, reporting and site maintenance.
- Manage event registrations and attendee bookings for events, including accommodation, travel, visas and catering.
- Support with the management of finances for assigned events, negotiating best rates with suppliers, placing orders and processing invoices.
- Attend fundraising and stewardship events throughout the year to support as needed with guest registration, catering, production and travel arrangements.
- Lead on selected events and work effectively with colleagues on project groups to deliver successful events.
- Prepare event briefs and marketing materials.
- Oversee the team’s administrative duties such as managing the mailbox and setting up Salesforce campaigns.
- Support with the reporting and evaluation of events.
- Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s strategy.
Please see the recruitment pack for more information on key responsibilities for the role.
The closing date for applications is 31 July 2024 at 12.00 EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Working within the Community Representation Team, this role ensures our students thrive and enjoy the best possible university experience at King’s College London, connecting students through a diverse range of inclusive events across the academic year that enrich their student experience. Partnering with 300+ KCLSU student groups, this role coordinates the KCLSU Community Events programme, managing the successful delivery of Welcome (freshers) events, on-going social connection events, Black History Month, Disability History Month, Women’s History Month, LGBT+ History Month, Trans Awareness Week, One World Week and Interfaith Week. This role coordinates flagship events such as Welcome Fair & KCLSU Awards. Please review the JD to see a full breakdown of this role and key requirements to succeed in this role.
As you will also see on our Job Pack that we are an equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
Eligibility: To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
Please visit our website to review the JD and download and fill our application form, which needs to be emailed to us. Thank you for applying with us. We look forward to bringing your talent onboard and working with you!
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
”We sort out problems together, for good”
Last year we helped over 24,000 people resolve over 47,000 problems - with your help, we can make an even greater impact in the years ahead. Join us to work alongside our Head of Services, and help ensure our services are ready to meet the growing needs of our communities.
Citizens Advice Southwark has a track-record of delivering high-quality services from its two main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Research undertaken by CAS shows that many private renters face significant challenges in respect of housing costs, security of tenure, repairs and rights awareness.
As a result, Southwark Council is funding CAS to run a dedicated private renters’ support organisation to help support and promote the interests of private renters in the borough, and to undertake a range of activities to support and empower private tenants, particularly the most disadvantaged.
To deliver the project we are looking for an experienced Project Coordinator to provide overall coordination of the project and to lead on developing a proposal and business case for a permanent independent Renters’ Support Organisation in Southwark.
- Experience of coordinating and delivering a partnership project including monitoring progress against objectives
- Experience of establishing and developing successful partnerships with other agencies and joint working
- An understanding of the challenges facing private renters and the private rented sector, and the rights available to them
- Effective written and verbal communication skills, including the ability to write effective reports and present information at meetings
- Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors
- Ability to commit to and work within the aims and principles of Citizens Advice Southwark
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Closing date: 9.00 am Wednesday 31st July 2024
Interviews: Friday 2nd August 2024
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Action for Carers Surrey has a visible and well-integrated HR function, which has a wide remit, including training, recruitment, volunteering, health & safety and building management. We also coordinate and oversee the zero hours youth team.
This varied part-time role is to support this function as well as to provide administrative assistance to the CEO. We are looking for a post holder who has a high level of accuracy and enjoys working across a wide remit.
This role is based in our offices in Burpham, Guildford with occasional travel to other locations within Surrey. There is ample free parking at our offices. Home working to be agreed with line manager.
Key responsibilities include
Full duties are included in the job outline, key responsibilities include:
- Manage and maintain accurate and up-to-date employee and volunteer records and input information into our HR Information System (Iris Staffology).
- Prepare and issue employment contracts, offer letters, pay increase letters, and other HR documentation and correspondence.
- Undertake ‘safer recruitment’ activities including reference checking and completing DBS checks.
- Support the recruitment and onboarding process by posting job advertisements, coordinating applications, interviews and inductions.
- Coordinate mandatory and developmental training activities
- Be familiar with Action for Carers policies and procedures and be confident to provide initial responses to HR and training related queries.
- Note take during one-to-one and team/trustee meetings.
- Assist with accident recording, first aid kit management, building management matters and the ordering of equipment and materials.
- Take a hands-on role in supporting the planning and execution of management away days and meetings, staff engagement activities and similar events.
- Provide administrative and diary management support to the CEO and COO including co-ordinating and setting up meetings, travel arrangements, taking minutes as required and ensuring they have relevant papers etc in advance.
About you
You will have:
- Previous experience in an administrative role, within HR, recruitment, training or a related field.
- Previous experience working with a HR Information system / database
- A familiarity with UK employment laws and regulations or a strong desire to learn
- Excellent verbal and written communication skills and the confidence to respond to written and spoken questions.
- Be able to manage your own time and prioritise a varied workload
- Discretion and the ability to handle sensitive and confidential information.
About us
Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.
Our values are Focus, Inclusion, Respect and Excellence. By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.
We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.
Are you a compassionate and inspiring leader with a successful strategic and operational track record? This is an exciting time to join Croydon Vision as we embark on the next phase of delivering our ambitious strategy.
Come and join us as we paint the next 100 years for Croydon Vision. We are based in the heart of Croydon, South London. We support and empower people of all ages affected by visual impairment. You will be taking over from the excellent work of Susanette Mansour, who is moving onto new opportunities after seven years in post.
Salary: £55-65K
Location: Croydon, South London
Benefits: 28 days holiday excluding bank holidays
Contract: Full-time (open to discussing four days)
Croydon Vision is an amazing charity based in the heart of Croydon, South London, that supports people of all ages with sight loss. Over the past few years, we have transformed as an organisation, improving the lives of our members from dependence to independence. We've extended our reach to Croydon's wider community, increased the diversity of our membership, developed new strategic partnerships, and invested time and resources in team development.
About the role:
We're looking for an experienced leader who has "the heart of charity and the mindset of a business approach" to help shape what the future holds and who is adept at executing strategies and capturing opportunities whilst keeping the culture and bringing the entire team along on this exciting journey - from Board through to staff and volunteers. Your goal will be to harness shared strengths and explore new opportunities.
About you:
You'll need all the following skills and experiences in your toolkit to provide effective leadership for Croydon Vision. These can be gained in the Not-for-Profit sector or the commercial sector:
* Inspire and lead people towards the achievement of excellence,
* be compassionate and values-driven,
* the ability to think strategically and translate strategy into operational objectives underpinned by robust measurement systems,
* recognise needs and opportunities in the development of services,
* manage operations to a budget with effective systems of financial management, control and reporting,
* ability to deploy knowledge of the charity sector and related funding issues to the benefit of the organisation,
* ability to identify and develop new sources of voluntary income,
* manage organisational change and restructuring effectively and sensitively, to meet the needs of the charity and its members,
* work effectively with external partners, stakeholders and Board of Trustees, and
* an affinity for people with all forms of sight loss and championing their needs.
If you have an understanding of the needs of people of all ages with sight loss and of financial management and commercial acumen, that can be related to the charity sector, developing and marketing paid-for services then would be a bonus
If you're as excited by this opportunity as we are, we'd love to hear from you. As the first step, please send a copy of your profile or CV to Tiku van Houtem at Charity People
Deadline: 9am, Friday 16th August
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We have an exciting opportunity for a Team Leader to join the Specialist Services team in Bedfordshire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About this role:
This role supports the service across Bedfordshire. As a Team Leader for the Specialist Services team you will:
- Have line management responsibilities for the team from across all our local projects
- Attend and Chair local MARACs and other partnership meetings
You will need:
- A qualification as an IDVA or ISAC
- Experience of developing and maintaining partnerships and pathways within a multi-agency and legislative framework
- Knowledge of legislation relating to equal opportunities and diversity, safeguarding and risk assessments
- Practical understanding of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the Data Protection Act and other legal requirements
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
- Sound IT expertise with the ability to use a range of software including: Word, Excel and Case Management systems
- Self-aware and committed to own continuous development
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
JOB PURPOSE:
CVS Brent is looking to recruit its next Chief Executive Officer to lead the organisation and manage the implementation of programmes that enhance the capacity of voluntary and community organisations in the borough of Brent.
The incoming CEO will play a crucial role in leading CVS Brent through a pivotal transition period with a focus on stabilising the organisation and laying the groundwork for meaningful organisational change. This is an exciting opportunity to shape the future of community engagement and impact in Brent.
CVS Brent is a dynamic and independent charity dedicated to supporting the diverse and vibrant voluntary sector in Brent. Through a range of services, including expert advice, professional training, and effective advocacy, we enable individuals and organisations in Brent to build the capacity necessary to meet the needs and aspirations of their communities through voluntary action. Located in an inner-city borough with a rich tradition of voluntary activity, we actively promote innovative approaches to working and foster relationships and partnerships between communities, local government, and health services.
CORE RESPONSIBILITIES
- Strategic Leadership and Execution: In collaboration with the Board, the CEO will define CVS Brent's strategic direction, goals, monitor progress, and set targets..
- Provide Visionary Leadership: Lead and support staff to enhance their contributions and ensure effective programme development and delivery.
- Manage Foundation Building and Change: Establish a strong foundation for future service growth. Navigate the organisation through transitions, ensuring stability and resilience.
- Engage with Stakeholders: Align CVS Brent's objectives with those of its stakeholders by collaborating with voluntary and community organisations, local authorities, and other partners to foster meaningful relationships.
- Embrace Innovation: Encourage creative thinking and explore new approaches to address challenges.
- Represent CVS Brent publicly: Represent CVS Brent and nurture effective relationships across local, regional, and national networks. Actively seek opportunities to expand and promote CVS Brent's role and impact.
- Build Capacity: Enhance the capacity of local organisations by designing and delivering effective programs.
- Lead Policy and Advocacy Efforts: Including engagement with Brent Council, NHS regulators, and other decision-makers.
- Build Strong Connections: Cultivate and maintain strong networks with key supporters, stakeholders, and partnership agencies to strengthen CVS Brent’s impact.
- Generate Income: Cultivate and strengthen relationships with partners, supporters, funders, and potential funders to capitalise on income generation opportunities.
- Manage Finances: Acquire the necessary resources for efficient operation (from both current and new funding avenues). Additionally oversee budgeting and risk management.
- Report to the Board of Trustees: Attend Board meetings and keep the Board informed about CVS Brent's progress, relevant matters, and the charity's mission. Provide timely and relevant information to aid the Board in fulfilling its duties. Alert the Board to any significant risks facing the charity.
- Ensure Robust Oversight: Uphold and implement CVS Brent's policies, procedures, and systems. Strive for operational excellence by adhering to established guidelines and continuously improving processes.
- Stay Informed and Proactive: Continuously monitor and stay updated on current social, economic, political, environmental, and other relevant trends. Use this knowledge to identify strategic development opportunities for CVS Brent and proactively adapt to changing circumstances.
ESSENTIAL SKILLS AND EXPERIENCE
While no specific qualification is required, evidence of recent continuing professional development in areas such as management, leadership, or organisational culture is desired. Alternatively, equivalent work experience in a related field will be considered.
- Partnership Building: Demonstrated ability to build strong partnerships, particularly with large and complex statutory organisations. Proven success in forming positive relationships with funders, partners, and stakeholders.
- Regulatory Knowledge: Practical understanding of the regulatory environment within which Voluntary, Community, and Social Enterprise (VCSE) organisations operate. Strong grasp of good governance principles.
- Innovation and Change Leadership: Experience in leading and facilitating innovation and change across an organisation. Adept at driving positive transformation.
- Organisational Development: Familiarity with organisational and staff development principles. Knowledge of financial and risk factors relevant to business development in a VCSE context.
- Effective Leadership: Ability to provide effective leadership, fostering an organisational culture characterised by professionalism, respect, integrity, confidence, and trust.
- Collaborative Management Style: Proven ability to empower others through a collaborative management approach.
- Results-Oriented: Strong focus on outcomes, with a track record of delivering tangible results.
- Strong Communication: Excellent ability to represent CVS Brent and engage effectively, both verbally and in writing, across all organisational levels.
- Knowledgeable about Funding Sources: Understanding of various funding sources available to VCSEs, including trading.
- IT Proficiency: An awareness and passion for leveraging technology strategically to enhance organisational efficiency and effectiveness.
- Organisational Planning: Effectively coordinating tasks, resources, and timelines to achieve desired outcomes.
- Commitment to Inclusion: Demonstrable commitment to equality, diversity, and inclusion for all.
PERSONAL ATTRIBUTES
- Mission-Driven Commitment: Demonstrates a high level of motivation and unwavering commitment to the mission of CVS Brent.
- Enjoys Networking: Possesses strong connections within the VCSE sector and other related fields or can quickly establish connections and build networks.
- Understands the VCSE Sector: Can effectively represent and promote CVS Brent and the VCSE sector to external partners and industries.
- Possesses Interpersonal Skills: Including active listening skills and approachability.
- Thrives in a Collaborative Team-Oriented Environment: Collaborates effectively with other all team members.
- Brings leadership experience: Particularly in managing change and driving positive transformation.
- Displays an Entrepreneurial Mindset: Provides thought leadership, fosters innovation, demonstrates openness to new ideas, and is receptive to being challenged by others to explore alternative perspectives.
- Demonstrates Effective Organisation and Workload Management: Adept at managing complex workloads efficiently often with digital tools.
- Committed to staff well-being: Supports flexible working arrangements, and actively contributes to the growth and development of a diverse team.
- Demonstrates visible sector presence. Possesses strong public speaking skills and plays a prominent role in the sector.
Senior Administrator (Charity)
About the Role
Senior Administrator - Based in Wellingborough, Northamptonshire - opportunity to support an award-winning Charity in the Health and Social Care.
Are you a people focused Admin Team Leader, Senior Administrator, Office Manager looking to lead the charity strategy with their support to unpaid carers?
Our client offer a comprehensive support service to unpaid carers within Northamptonshire in collaboration with organisations that complement the service they deliver. They recognise the vital contribution carers make to society and empower carers in improving their health, wellbeing and quality of life. They recognise the diversity of their communities and are committed to supporting all carers.
What you'll be doing
- Lead, develop and coach the Admin Team
- Maintain service performance targets
- Reporting to the Operations Manager you'll ensure an efficient and productive admin office
- Monitor and review processes for efficiency improvements
- Liaise with external Healthcare Professionals and Carers
- Update Website and Social Media Channels
- Data reporting with Charitylog, Excel, and other systems in line with Data Protection Requirements
- Promote Equality, Diversity and Inclusion
The right candidate
- Experience of staff team management, including supervision, appraisals, and training
- Great oral, written, administration and IT communication skills
- Experience of working in a fast-paced office environment
- Have DBS and the right to work in the UK
What they'll offer in return
- 37 hours per week
- Death in Service benefit (should the worse happen, your loved ones will be supported)
- Simply Health Cash Plan
- 24 days holiday, increasing to 29 days, plus bank holidays
- Part-time/Job Share considered
What next
Click apply and they look forward to receiving your application
Our client are striving to be a diverse, inclusive organisation and support under-represented unpaid carers.
REF-215 539
Position type: Full time, Permanent (flexible working would be considered)
Responsible to: Corporate Partnerships Manager
Location: ShelterBox HQ, Truro, Cornwall (Hybrid, mix of office and home working) or remote working (UK only) regular travel to London and occasional travel within the UK, including to Truro office (if remote) will be required.
Role Purpose:
This is a new, diverse and dynamic role within ShelterBox’s high-performing Philanthropy & Partnerships Team, working closely with the Corporate Partnerships Manager on a growing corporate partnerships portfolio. You will be integral to strengthening and growing relationships with corporate partners, driving the expansion of both the number of corporate partners, and the diversity of those partnerships beyond traditional models of financial support.
The successful candidate will support the Corporate Partnerships Manager to identify and build new corporate relationships, and steward existing partnerships, taking responsibility for a portfolio of your own mid-level partners and ensuring that all our partners are valued, engaged and inspired to continue supporting ShelterBox’s life-saving work.
This role will also be crucial in driving forward a diverse range of strategic corporate partnerships, looking at skill-sharing, resource-sharing, and strategic business advice at both a national and international scale.
Who are we looking for?
We are looking for a creative, collaborative and forward-thinking individual with strong writing, organisation, and partnership-building skills. Ideally you will have some experience in a corporate partnership role, although this is not an essential requirement. This position is for someone who can excel in a varied role, forming partnerships involving stakeholders across ShelterBox’s international staff and our partners in the private sector. It is an excellent opportunity for someone looking to work in third sector-private sector partnerships, solicitation and stewardship, whilst working at an ambitious disaster relief organisation.
Duties will include but not be limited to:
- Ensuring ShelterBox’s private sector supporters receive high-quality account management, managing a portfolio of your own small to mid-size organisations.
- Supporting with the unique engagement products ShelterBox has developed for corporate partners (such as our training offering, presentations, business strategy, supporting company events.). Within this, you may be expected to help deliver elements of our training, liaising with our experienced Learning & Development team to organise and ensure successful delivery of our varied offering.
- Work collaboratively to produce high-quality bespoke reporting to demonstrate the impact of support from corporate partners.
- Develop a strong understanding of ShelterBox’s corporate partners and their motivations in order to develop and deliver new and powerful ways to bring high-value supporters closer to ShelterBox’s work.
- Build strong internal networks, particularly with ShelterBox’s International Programmes Department and Brand & Content team, to develop a range of compelling assets and materials to showcase our work and engage and inspire our corporate partners.
- Support the Corporate Partnerships Manager to deliver a calendar of engaging and emotive communications for our corporate partners, connecting them with ShelterBox’s work.
- Support on the administrative tasks to keep track of our communications with corporate partners.
- Driving the progression of innovative partnerships that involve skill and/or resource-sharing by connecting the right teams within ShelterBox with the experts at our corporate partners, acting as the convener for strategic projects.
- Support with the delivery of Philanthropy & Partnerships stewardship and cultivation events.
- Support with preparations for and delivery of emergency fundraising activity in response to major disasters.
- Drive forward activities to deliver a thriving corporate partnership funding pipeline, including prospect research, prioritisation and network mapping.
- Keep abreast of sector trends and attend conferences and company events to build on existing relationships/develop new opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with the Warehouse Managers and the warehouse team to effectively support the warehouse operation, incoming goods, storage and dispatch of goods to Community Food Members (CFMs) receiving surplus food from FareShare Southwest - to high levels of compliance and service. This role will include management of a large and diverse team of volunteers throughout the week.
Duties & Responsibilities:
Warehouse Management
· Working with the warehouse team, ensure the smooth running of food intake, storage and food distribution. Liaising with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
· Support the warehouse team in coordinating and maintaining the fleet of vans and machinery used.
· Ongoing support to the warehouse team and Head of Compliance to ensure high levels of compliance in the warehouse throughout the year and for internal/external audits.
· Alongside the warehouse team and Head of Operations, reduce waste and maximise the distribution of surplus food to CFMs.
· Report to Warehouse Manager with operational improvements to increase efficiency and implement agreed changes.
Volunteer Management
· Manage (under the direction of the Warehouse Manager) teams of volunteers from our cohort of over 200, delegating/assigning tasks, delivering training and supervising work to ensure all tasks are completed effectively.
· Support, train and coordinate volunteer van crews to deliver food across the South West.
· Ensure all warehouse volunteers are effectively supported and trained for allocated tasks and that they have the opportunity to develop.
· Supporting the volunteers’ health, safety and welfare during their shift.
· Coordinate corporate volunteer programmes and delivery, with support from the wider FSSW team.
Goods In and Storage
· Follow FSSW Goods in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties.
· Ensure pickable and non-pickable areas are ready to receive goods in and dispatch orders at all times.
· Manage storage of stock within the warehouse, including:
o Assisting with stock checks
o Ensuring effective stock rotation and sharing best practice
· Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
· Liaise with the wider FSSW team and FSUK to report quality, quantities and other issues.
Compliance and Health & Safety
· Operate according to the FareShare HACCP Food Safety Manual.
· Support the Warehouse Manager to ensure compliance with relevant Food Hygiene, Health & Safety and other standards applicable to FareShare premises, vehicles, refrigeration equipment, staff and volunteers.
· Ensure the warehouse complies with FareShare standards and processes as per the FSSW Warehouse Manual.
· Undertake relevant training in Food Hygiene and Health & Safety as required.
General
· Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
· Be willing to receive and engage positively with any visitors to the warehouse.
· Support FSSW events.
· Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public.
· Ensure the security of the FSSW Regional Centre and all assets located within it, including food.
· Driving and fork-lifting duties where appropriate.
Person Specification
Essential knowledge, skills and experience
- Ability to develop, initiate and maintain systems and procedures
- Excellent communication and interpersonal skills
- Good administrative and organisational ability
- Problem solver and competent decision maker
- Full UK driving licence (or be willing to learn as an essential part of the role)
- IT competent and able to use various IT platforms/systems
- A clear commitment to the ethos of FareShare South West, and to the agreed plans of the organisation, and able to positively contribute towards its achievement
- Experience and knowledge of adhering to health and safety standards within a warehouse operation
- Forklift truck operator’s qualification (or willing to train as an essential part of the role)
Desirable knowledge, skills & experience
- 1 years’ experience of working in warehousing operations
- Voluntary sector experience
- Experience of working with people who require support
- Experience of working within a food operation
- Qualification in Food & Hygiene Level 2
- Experience of supervising/managing staff and/or volunteers and delegating tasks
- Experience of delivering training
The client requests no contact from agencies or media sales.
Exeter Students’ Guild
Head of Finance
Salary: £53,000 - £60,000 FTE / pro-rata
Location: Exeter, Devon – with hybrid/flexible working arrangements
Contract: Permanent – preference is for 21 hours per week (0.6, part-time) but applicants wishing to explore 0.8 or full-time will be considered.
Are you a values-driven finance professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission.
About the Students’ Guild
We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following:
• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected.
Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas.
About the Role
Repoting to the Chief Executive, the Head of Finance will lead and direct the Finance department to deliver a comprehensive service to the organisation and its stakeholders, supporting the Guild to achieve its strategic goal of helping all students to ‘Love Exeter.’ This means taking overall responsibility for all finance functions including setting the financial goals, budget, forecast, and policies that align with the Guild’s vision and mission.
Joining a settled working team and a positive working environment, the incoming Head of Finance's duties will include:
• Collective leadership of the Students’ Guild as a member of a high performing senior leadership team.
• Development and delivery of organisational and finance specific KPIs.
• The provision of accurate and informative financial information within an agreed timeframe including monthly management accounts.
• Leadership of a budgeting and forecasting process that enables the organisation to make informed decisions.
• Accurate and timely submission of returns to required regulatory bodies, including financial, company and charitable returns.
• The smooth and efficient management of external and internal audit processes and excellent administrative standards across the Students’ Guild.
• Effective performance management and development of colleagues within the Finance team, ensuring a strong focus on customer service and continuous improvement.
• The finance function is an effective business partner that support the delivery of strategic goals across the Guild.
Who we’re looking for
The role would best suit a finance professional with proven experience in a finance management role, with a focus on supporting finance business partnering. Applicants should be able to demonstrate skills in financial management of monthly accounts, budgets, forecasts and cashflows, and managing financial month-end and year-end processes and reporting – with an emphasis on providing visual information for stakeholders. Skills In VAT, managing payroll and an understanding of charity finance principles would be an advantage. A commitment to the Guild's values and a commitment to diversity, equity & inclusion is also expected.
The role manages a small finance team. Financial year-end is 31st July and the finance system used is Access Accounts.
The preference for the Head of Finance vacancy is for the role to be part-time for 21 hours per week (0.6), however the Guild are open to considering candidates wishing to work more hours, whether that be 0.8 or full-time, 5 days per week. The role will be hybrid in nature, with the expectation for a minimum of 2 days per week on campus. The Guild welcomes suggestions and requests for flexible working, job shares, condensed hours, and homeworking.
The Guild offers an excellent benefits package, including: 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, wellbeing days, discounts via Perkbox and up to 6% employer pension contributions.
The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
How to apply
Key Dates:
Closing Date: 12pm on Monday 19th August 2024
First Stage Interviews (Remote): Thursday 5th September 2024
Final Interviews (In-person): Thursday 12th September 2024
Please click 'Apply’. We will then send the Recruitment Pack, Job Description, and full details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners, Marble Mayne Recruitment