Service Management Jobs
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for two Community Energy Engagement Advisers to join our Retail and Cadent teams to deliver energy support sessions in local communities using the Scope retail stores in the North or South regions.
Fixed term or secondment 2 years, 35 hours a week
Location: We are recruiting for 2 positions, one in the North Region and one in the South Region. The North Region covers the whole of Manchester and Stoke on Trent. The other will be situated in the South Region covering Norwich, East Anglia and North London. This role involves engaging with our retail shops in these areas, so it is important that you are willing and able to travel within these regions on a daily basis.
The role
As Community Energy Engagement Adviser, you will be empowering individuals and families through workshops and one-to-one support. You will train retail staff and volunteers to engage with individuals and families, with a particular emphasis on energy advice and support.
The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
The successful candidate must pass an Enhanced DBS check
You will:
- Plan and deliver training for retail staff and volunteers on energy support.
- Work with local organisations to reach those needing energy advice.
- Create and share information on energy saving, bill management, and renewable energy benefits.
- Track and evaluate the effectiveness of community sessions and individual interventions, and adjust strategies as needed.
- Keep updated on energy sector changes, legislation, grants, and best practices.
- Ensure operations meet community needs and organisational goals.
- Follow organisational policies and industry regulations.
- Explore new technologies and partnerships to improve service delivery.
For more information about the role’s responsibilities, and the skills and experience required please use the Apply link to go to the full job description on the Scope website.
About you
It is desirable that you have a good knowledge of Energy and Utilities advice.
To be successful in this role, you will:
- Have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- Be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Have the ability to show empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role.
- Good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.
- Be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- Bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
9am-2pm, 5 days a week, term time only.
We are looking for a Centre Administrator to support both the administration and running of all activities at the Centre and the maintenance of facilities for all users of the building.
Reporting to our Centre Manager, our Centre Administrator will:
- Support the administration of courses, conferences and other events at the Centre.
- Be the first point of contact for all visitors, telephone calls and general email enquiries.
- Offer first line support for delegate and member queries.
- Work with the Centre Manager to ensure the smooth running of the building for visitors and staff.
- Support the Centre Manager to host courses and events including set-up of rooms, materials, catering, greeting and registering course participants and responding to the attendees’ needs.
- Maintain and manage the centre diary ensuring all facilities and equipment are available as required.
- Be a liaison for all room hire enquiries, ensuring all bookings are recorded and invoiced, and resources provided as requested
- Maintain the signing in system, setting up course and event attendee lists
- Raise purchase orders for office related spending.
- Support the wider CLPE team with ad hoc administrative tasks.
- On request - arrange travel and accommodation for any staff working away from the office.
- Usual hours are within 9am to 2pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Apply now by sending your CV and a statement detailing how your skills and experience meet the requirements of the role. Please aim to keep your statement within a one page document.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Homebased with travel across Thurrock and Essex
Contract type: Fixed Term contract until March 2025
Our Local services Teams deliver a range of Dementia Support services across the 3 nations to people living with dementia, either on a one-to-one basis or as a group, and either face to face, over the phone or virtually.
You will have excellent people, interpersonal and networking skills to work as a Community Development Coordinator. You will be determined to make a difference, encouraging, and influencing key stakeholders and organisations to make evidenced based changes, that will have a positive impact for those affected by dementia.
You will work with management and will play a key strategic role in leading on identifying and/or challenging local dementia specific health inequalities, ensuring teams and communities have up to date information regarding services. You will support the development and enhancement of dementia services, including pathways, that enables accessibility. You will play a pivotal part in improving dementia inclusivity within organisations and communities, specifically those not engaging in dementia services and work.
This is a homeworking role, but you will be required to travel across Thurrock and Essex to attend meetings and team-days and there will be some evening work required as part of the role. You must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel throughout the agreed geographical areas.
Alzheimer’s Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we’re incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- You should have an understanding / willingness to develop an understanding of dementia and the impact of dementia on both those diagnosed and those caring.
- You will have experience of engagement and liaison with a wide range of stakeholders.
- You will have the ability and skills to be confident to involve people with lived experience in all aspects of local work from informing through to co-production.
- You will have an understanding of the social inclusion agenda and health inequalities.
- You will have experience and skills in influencing others from a cross section of the community in positive change.
- You will have experience in working with diverse communities and unrepresented groups.
- You will be proficient in producing reports, data relating to this role and a confident user of Microsoft packages.
If you would like to speak to a Community Development Coordinator who is currently carrying out this role to see if it is for you, please get in touch.
Closing date: 12th August 2024
Interview date: TBC
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Scheme Manager (Mental Health)
Location: High Wycombe
Salary: £30,000 - £32,000
Contract: Permanent
One of the prestigious charity is seeking an experienced Scheme Manager to lead a supported living scheme for 14 adults. This role involves managing support services, ensuring compliance, and collaborating with multiple agencies. Minimum two years of experience with adults with mental health illnesses required.
Key Responsibilities:
- Deliver support to individuals with mental health needs.
- Assess client needs and secure suitable housing.
- Provide guidance, crisis intervention, and future planning.
- Ensure compliance with relevant legislation and safeguarding.
- Manage a small outreach team.
- Lead staff recruitment, training, and appraisals.
Requirements:
- Two years' experience with mental health illnesses.
- Strong leadership and line management skills.
- Ability to manage change and maintain high service standards.
- Valid DBS
Apply now and help us provide the support and guidance they need to thrive.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Family Support Worker
£23,000 per annum + benefits (company car, 25 days annual leave, reward scheme and pension)
Weston-super-Mare to cover the South West
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Care Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role will cover the South West focusing on the Weston-super-Mare area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
We are an equal opportunities employer and a Best Companies One-Star rated organisation.
Do you want a career where every day is different and full of reward?
Could you be a part of supporting and empowering people and their families with expert guidance and advice?
Yes? Well, we would love to hear from you! We have an exciting opportunity to join our talented team as a Dementia Adviser!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based role in Milton Keynes with some homeworking elements.
In this role you will provide dementia knowledge and expertise within Milton Keynes. You should be able to travel across the area independently.
Please ensure you apply with a Supporting Statement on why you believe you would be the most suitable individual for this position.
As a Dementia Adviser, you will:
- Offer a vital and compassionate service delivering information, guidance and support to guide those affected by dementia.
- Provide dementia support face-to-face, by telephone and online.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Facilitate face-to-face group services including our Singing for the Brain face to face group and our Carer Information Programme.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
- Work closely with health, adult social care and third sector colleagues assessing, signposting, and providing information and guidance to support people affected by dementia.
- Build robust working relationships and develop networking opportunities with a range of local partners and community organisations.
- Create pathways with partner organisations who work in the field of dementia, ensuring seamless, holistic consistent support and empowering individuals to make informed choices.
About you
We are looking for an exceptional individual, with an understanding of memory loss, dementia and the needs of those affected with these conditions. We are looking for someone who is approachable and knowledgeable to work in the Milton Keynes area.
You will have:
- The ability to assess client needs
- An understanding of the need for client confidentiality
- Excellent non-judgmental communication skills
- Strong organisational and time management skills
- Good IT skills and experience working with databases
- Have demonstrable experience.
- An empathetic approach with a commitment to equal opportunity
- The ability to travel independently across Milton Keynes.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage.
As a community-based worker, you will be required to travel to a range of venues for face-to-face meeting and deliver presentations to various groups of people. A DBS disclosure will be required.
If this sounds like you and you wish to apply for this role, then we look forward to receiving your application and supporting statement.
Closing date: 16th August 2024
Interview date: TBC
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience.
We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An opportunity has arisen for a lead Support worker to work within our Sanctuary crisis intervention and prevention service, based in Fore Street in Enfield. We act as a short-term A&E and Emergency services alternative, providing support to individuals in the Enfield Borough aged 18+.
This role is to provide leadership and support to the Sanctuary team on shift. The role will:
- Lead shifts during the week, providing support to team members via case management support, escalation, Health and Safety guidance
- Support the Sanctuary Manager to embed processes within the service, and ensure that these are carried out
- Work alongside the Manager and team to ensure that the service is operating to high quality standard.
- Provide support in times of emotional distress for clients. The support worker will provide a calm, supportive presence.
The role will support clients through co-producing support plans with practical and therapeutic support offerings, as well as contributing to the development of a warm welcoming environment and ‘safe space’ to be.
This position would suit someone with a minimum of 2 years experience of working with people with mild, moderate and severe mental health issues. Ideally experience of supporting people experiencing suicidal ideation. Should have previous experience of supervising or managing staff.
Please see attached job description for further information on this position.
The Sanctuary Service runs Monday - Friday, 5pm-10pm and at weekdays, 12-5pm. We would require the successful applicant to be able to work 4 shifts (21 hours per week) covering these days/times.
This role will be based at our Enfield office is based at 275 Fore Street Enfield N9 0PD.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Experience in marketing and communication.
- Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for a dedicated, person-centred Supporter Care Officer with a keen attention to detail, to join our growing Supporter Care team.
Under the direction and support of the Supporter Care Manager, you will help deliver excellent supporter experience to our current and potential supporters, via various communication channels. Through verbal and written communication, you will cultivate and maintain strong relationships with Action Against Hunger’s supporters and help to grow their loyalty to our organisation.You will have exceptional interpersonal skills as you will work alongside various stakeholders, both internal and external, to meet the charitable aims of the organisation. Excellent supporter experience will be at the core of all that you do. For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing Date: 18-Aug-2024 23:30
Interview Date: w/c 26/08/2024
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role.
- For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Marie Curie is looking for 5 Fundraising Assistants for the following areas of the UK:
Belfast
Northampton
Caterham
Solihull
Cardiff
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Reporting to the Senior Community Fundraiser and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide fundraising and administrative support to the team. That sounds straightforward, but the role of Fundraising Assistant is so much more than the sum of its parts. By providing that core support, and great stewardship to supporters, the Fundraising Assistant role is considered by many in the team as the glue that holds Fundraising together!
The role requires empathy, a desire to deliver fantastic customer service and great relationship building skills. Marie Curie’s Fundraising Assistants are often the first contact families using their services have with the fundraising side of the charity and hold the key to engaging families with fundraising whilst remaining respectful and sensitive.
This entry-level role is perfect for someone interested in joining the charity sector and wants to learn. We don’t expect you to necessarily have paid fundraising/charity experience for this role.
For further information relating to this position, please check out the Candidate Pack.
We will be running webinars for interested candidates to find out more – dates TBC, please reach out to THINK Recruitment to express interest.
If you would like to know more please email Jo to arrange a conversation about the role and next steps, contact info is in the Candidate pack.
Marie Curie is looking for 4 Fundraising Assistants for the following areas of the UK:
Belfast
Northampton
Caterham
Solihull
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Reporting to the Senior Community Fundraiser and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide fundraising and administrative support to the team. That sounds straightforward, but the role of Fundraising Assistant is so much more than the sum of its parts. By providing that core support, and great stewardship to supporters, the Fundraising Assistant role is considered by many in the team as the glue that holds Fundraising together!
The role requires empathy, a desire to deliver fantastic customer service and great relationship building skills. Marie Curie’s Fundraising Assistants are often the first contact families using their services have with the fundraising side of the charity and hold the key to engaging families with fundraising whilst remaining respectful and sensitive.
This entry-level role is perfect for someone interested in joining the charity sector and wants to learn. We don’t expect you to necessarily have paid fundraising/charity experience for this role.
For further information relating to this position, please check the Candidate Pack. If you would like to know more and apply, please email Jo to arrange a conversation about the role and next steps - contact info is within the pack.
We will be running webinars for interested candidates to find out more please contact THINK Recruitment.
This People Care Co-ordinator role is at the heart of Interserve’s support to those following God’s call to serve the peoples of Asia and the Arab World and to make Jesus known.
If you are gifted and experienced in pastoral and member care, have strong administration skills and a heart to serve as part of our Christian community and to support others as they follow God’s call; then you may be just the person we are looking for.
We are looking for 2 People Care Co-ordinators to join our small, friendly team who will:
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Provide member care support for our Partners in the UK and overseas, throughout their service and through major transitions. This includes prayerful support with maintaining a healthy Christian life.
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Participate in the screening, selection and preparation of Partners and staff;
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Develop effective relationships with Partners and their sending churches;
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Undertake a range of People Care/HR administration for Staff and Partners, including safeguarding and employment records.
You need to be a friendly and warm person with the ability to grow relationships with a diverse range of people. You should have a passion for and experience of working across cultures, including overseas. You will need to have excellent administration and communication skills, both face to face and virtually. Experience of recruitment and/or HR administration would be an advantage. You should also be confident in the use of Microsoft Office 365 or similar packages.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
We are looking for 2 people to work 3 days per week each, there is some flexibility around working days. Salary is £19,243.80 for 3 days per week (£32,073 FTE). This role can be worked from our National Office in Birmingham and some remotely from home. There is a minimum of one day per week in the office, more during the first 3 months.
Please send your completed application form along with a covering letter, your CV and the diversity monitoring form - follow the link to our website to find further information
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers
Please read our statement of faith and occupational requirement
The client requests no contact from agencies or media sales.
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We are currently looking for an Operations Administrator to join us at The Duke of Edinburgh's International Award Foundation.
Not all learning happens in the classroom. In fact, some of life’s most valuable lessons happen in the least likely of places.
This is where The Duke of Edinburgh’s International Award (the Award) comes in.
Founded nearly 70 years ago, the Award is a global, non-formal education and learning framework which operates in more than 120 countries and territories.
Open to all 14 to 24-year-olds, regardless of their background, culture, or physical ability, the Award aims to challenge young people to discover their potential and find their purpose, passion and place in the world, while working towards a globally recognised accreditation.
The Operations Administrator will work closely with the broader Operations team to provide centralised communication and administrative support, and effective coordination across all aspects of the work of the Operations team.
As this role is central to the work of the Operations team, the person will need to be proactive, organised, and able to juggle multiple tasks and deadlines. As well as being the key link between the Operations team and the Research and Communication teams, they will need to be able to work well with the wider organisation and provide excellent customer service to a variety of stakeholders globally. A key focus of the role will be to ensure data accuracy across a variety of platforms, drafting and coordinating centralised communications with Operators, and support reporting on the activities of the Operations team. The successful candidate will not only have strong administrative skills and experience but will also have strong experience within communications and/or research.
Please see the recruitment pack for more information on key responsibilities for the role.
The closing date for applications is Friday 9 August by 12 noon EST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Marie Curie is looking for 5 Community Fundraisers for the following areas of the UK:
Bradford/Leeds
North London (additional £3,500 pa LLW)
Devon
Cornwall
South Wales
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Our Community Fundraisers are the face of Marie Curie in their local communities, building relationships and networks with a wide and varied range of supporters. From local businesses to local fundraising groups and everyone in between. Reporting to the Head or Deputy Head of Region and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide support and guidance to people who fundraise and volunteer for Marie Curie across our regions, helping them achieve their ambitions and ultimately raise vital funds for Marie Curie.
The Community Fundraiser role is one where you just don’t know what happens one week to the next as you never know who will choose to support Marie Curie in your community!
The role would suit someone who can be flexible and react in a calm, measured manner to whatever the day brings, who is excited by potential and is ambitious, and who can deliver a high standard of customer service (supporter stewardship) to everyone they meet.
Community Fundraisers are remote/hybrid based, with some presence expected at your local office or Hospice. For this role, the post holder will need to be willing to travel to Embassy Gardens (Embankment, SW11 7BW) occasionally. Due to the requirement to be London based, this post holder will recieve an additional £3,500 LLW on top of the offered annual salary.
This isn’t a role where you will be behind a desk every day, a good Community Fundraiser has a willingness to be out and about within your region meeting and supporting fundraisers.
For further information relating to this position, please check out the Candidate Pack.
If you would like to know more please email Jo to arrange a conversation about the role and next steps, contact info is in the Candidate pack.