Service Management Jobs

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.

As Southall Black Sisters’ in-house Immigration Solicitor, you will provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future. Your work will play a vital role in providing expert legal advice and representation to our vulnerable clients, free of charge. As access to free or low-cost legal advice becomes scarcer, this support is now more important than ever.

You will collaborate across all our teams, particularly with the NRPF (No Recourse to Public Funds) and the Policy teams. This role offers the opportunity to engage closely with key campaigns and projects, with a view to influencing change within the legal and governmental landscape.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.

You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.

See our website for full details.

Main Duties & Responsibilities

• Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
• Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
• Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
• Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
• Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
• Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
• Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
• Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
• Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
• Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
• Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
• Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
• Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
• Run events or energy surgeries to raise awareness of projects in local communities.
• Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
• Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
• Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
• Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.

Internally your job title will be Recovery Worker.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Bakery Court as a Recovery Worker. 

Right now, our Supported Housing service in Ulverston is looking for someone like you to work with us, supporting individuals through their recovery journey, providing innovative recovery and crisis service interventions. Day-to-day, you will work with individuals to support the development and delivery of ‘client led’ recovery and safety planning, helping others to regain sustainable control over their challenges and maximise independence.  And, when it comes to liaising with statutory and voluntary agencies to give people access to a full range of services, again, we’ll rely on your expertise.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent, part-time post requiring the post-holder to work 15 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

LSE is committed to building a diverse, equitable and truly inclusive university

Philanthropy and Global Engagement

Philanthropy Writer

Salary from £50,606 to £58,505 pa inclusive with potential to progress to £65,157 pa inclusive of London allowance.

The London School of Economics and Political Science (LSE) is one of the most prestigious institutions of higher learning and research in the world, with 18 Nobel prize winners among its alumni and staff.

In November 2021, we launched the public phase of Shaping the World, our major £350 million philanthropy and engagement Campaign to underpin LSE’s strategic goals and help shape the world for good. With 85 per cent of our Campaign goal raised so far, there is huge momentum building as we advance the public phase.

The Philanthropy and Global Engagement Division serves, engages and works in partnership with alumni and friends, staff and students, volunteers, donors, global partners, organisations and the wider community to further the strategic aims of the School. These reciprocal relationships increase engagement with LSE across the world and increase philanthropic income and strategic partnerships for agreed School priorities.

We are seeking a Philanthropy Writer who will be responsible for creating compelling cases for support and concept notes to support the solicitation of philanthropic gifts for Campaign priorities, as well as leading on divisional and School use of the Campaign narrative in different communications and channels, and the creation of gift announcements that celebrate and recognise new Campaign philanthropic commitments.

You will have exceptional written communication skills with the ability to influence and persuade through use of words, style, tone and presentation, an ability to produce compelling written content on philanthropic priorities and their impact for different channels, and confidence in co-ordinating activities and people to achieve success. You will be skilled at analysing and interpreting data and information and developing creative ways of presenting this to external audiences, and focused on providing responsive, high-quality service.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

 If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please contact Liz Jaggs 

The closing date for receipt of applications is Tuesday 13 August 2024 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Interviews will take place during the week of 26 August or 2 September 2024.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Southampton Care Team - This role covers Southampton and surrounding areas, covering parts Dorset, parts of Hampshire, parts of Wiltshire and the Isle of Wight

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Southampton Care Team.

Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Purpose of the post

To maintain the office environment and provide related services so as to enable The Scottish Bible Society (‘SBS’) staff and other users of the premises to carry out their roles in a safe and efficient manner, whilst contributing to the day-to-day operations and wider organisational goals.  

Person specification

You will have a good knowledge of building services, be practical and thoughtful, be helpful and willing to support colleagues. You will also have a good understanding of regulatory frameworks and a balanced approach to their implementation. You will have basic IT skills (MS Excel and Word).

Although there is no Faith requirement associated with this role, you will respect the Christian ethos and values of SBS.

Summary of the essential duties and responsibilities of the post

1. Building Maintenance

• Organise routine and periodic maintenance of SBS property and equipment, in accordance with an approved maintenance plan, whilst supervising the work of contractors, keep records up to date and periodically arrange for recurring services to be put out to tender.
• Organise quotes for non-recurring maintenance work liaising with and supervising contractors.
• To liaise with tenants over any property issues and to carry out landlord repairs where appropriate and necessary.
• To undertake minor maintenance tasks in Bible House.

2. Office Services

• Organise and liaise with the office cleaners, pest control, waste disposal companies and other service providers as well as provide janitorial and building supplies as required.
• To organise refreshment supplies.
• To order stationery and other office supplies on request.
• To organise postal deliveries, receive goods, check for damage and match goods received with delivery documentation.

3. Health & Safety

• Act as Health & Safety Officer for SBS, maintain all necessary paperwork, report any incidents to the Director of Finance & Administration and (where applicable) to the appropriate external authorities. (IOSH Managing Safely or similar accreditation would be beneficial but not a pre-requisite).
• Act as Fire Officer for SBS, keeping SBS’s Fire Risk Assessment up to date, arranging appropriate training for staff and Fire Wardens, organising periodic alarm test, fire drills, testing smoke alarms etc.
• Ensure appropriate levels of physical security within SBS premises and to liaise with appropriate agencies over thefts, break-ins and any other relevant matters should the arise.

4. Storage Unit & Reception

• Arrange (safely and accessibly) the storage of archive documents, financial records and other materials in the storage unit.
• Participate with other SBS staff in answering the door and welcoming visitors as and when required.

General Activities

• Play an active role in the team dynamic of Finance & Administration, assisting your line-manager with assigned tasks and being a general support to colleagues.
• Develop positive working relationships across all departments at SBS.
• Occasionally host external visitors, out-of-hours, who have requested use of the premises.
• Keep a stock of appropriate tools and equipment in good working order.
• Attend staff meetings and training in relation to both the job and general business of SBS.
• Undertake any other reasonable duties as required by the Director of Finance & Administration.

Working Conditions

• Normal office hours, 3 days a week, 9am to 5pm based in Edinburgh.
• Flexible working hours can be agreed, in advance, with your line-manager.

The Scottish Bible Society Values

At The Scottish Bible Society, we are:

• Mission focussed
• Bible-centred

These values are upheld by our staff team and encouraged with our volunteers.

Are you dedicated to creating a positive impact in the lives of young individuals? We are seeking a vibrant and passionate individual with a strong commitment to youth development. This role presents a rewarding chance to actively contribute to the community and empower young people. We are in search of an energetic and committed Lead Youth Worker to join our team and play a pivotal role in shaping the future of youth engagement in the new Middlesbrough Youth Hub.

As the Lead Youth Worker at the KFC Youth Foundation Hub, you will have the opportunity to create impactful programs, mentor youth, and foster a supportive community environment. If you are a creative and enthusiastic individual with a heart for youth development, we want to hear from you!

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Communities and Delivery Lead

As the Communities and Delivery Lead, you will play a pivotal and diverse role, serving as a key driver for the success of our literacy project across the UK. Your responsibilities include ensuring the seamless delivery of our initiatives within the communities we support, managing volunteers and facilitators, and building strong community relationships with schools and other stakeholders. Your work involves leading and tailoring community literacy initiatives, working face-to-face directly with beneficiaries, supporting our partner schools, and orchestrating the recruitment and organisation of volunteer support, all while guaranteeing the efficient delivery of our programmes.

Partnerships lie at the heart of our work, and you will play a central role in developing new collaborations. In your capacity as the CDL, you will forge strong relationships with local individuals, community organisations, funders, and businesses. This collaborative approach aims to foster the growth of our charity while maintaining a tailored focus on the unique needs and challenges present in each local area.

We are seeking a passionate and proactive individual with a proven track record in a similar role, someone who not only possesses practical experience but also embodies an entrepreneurial spirit. You will be comfortable working with vibrant, diverse children and families while also being adept at engaging a range of other stakeholders to help support our wider vision. Your capacity to connect with people, maintain relationships, and oversee community projects will be integral to your success.

Although the job is remote, frequent travel within London and occasional travel across the UK is necessary. Candidates should reside in and around London  to ensure effective means of doing the job.

Key Responsibilities

Partnership and Community Engagement
- Develop and implement strategies to engage with local communities and stakeholders.
- Build and sustain positive relationships with local people, schools, community organisations, businesses, and funders.
- Collaborate with local partners to enhance the impact and reach of our literacy programmes.
- Support wider partnership meetings.

Programme Delivery
- Recruit and manage a team of volunteers and facilitators to support various aspects of delivery.
- Play a hands-on role in the execution and delivery of all our projects and programmes for children, young people, and their families in the communities and schools we work with.
- Collaborate with educators, facilitators, and other stakeholders to ensure effective and tailored programme delivery.
- Monitor and evaluate programme outcomes, making necessary adjustments for continuous improvement.
- Ensure efficient resource allocation for programme implementation.

Key Skills and Experience

Experience
- Proven track record of successfully managing community-focused projects.
- Experience working with children and young people.

Required Skills
- Excellent verbal communication skills with good interpersonal skills and the ability to build and maintain positive relationships with various stakeholders.
- Strong organisational skills.
- People-oriented and comfortable delivering sessional work in the community.
- Creative with a strong entrepreneurial spirit.
- Adaptable.
- Self-motivated, with a demonstrated ability to take initiative.

Desirable
- Experience working within education 

Terms
- 2 days per week as a contractor
- Day rate: £120
- Although the job is mainly remote, travel within London is required with occasional travel across the UK. 

Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with children and young people will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:  DBS Code of Practice  (Applicants in England and Wales)

About us:

Established in 2013, the United Kingdom and Europe World Literacy Foundation have been dedicated to building strong communities through literacy and education. In 2018, UK Reads was introduced to provide literacy support through distributing books and resources nationwide while delivering author-led workshops to children to inspire the next generation of readers who lacked resources and opportunities to develop and excel. Additionally, UK Reads works to facilitate a global pen pal project, inspiring young writers and offering them a platform to connect, fostering cultural awareness and enhancing writing skills.

Our Projects: 

We currently focus on disadvantaged children and young people aged 5-18 years. Approximately 85% of our beneficiaries come from low-income families, and over 10% are students with Special Educational Needs and Disabilities (SEND)—a number that is steadily increasing—reflecting the diverse range of learners we aim to support. We also support a significant number of minority children and young people, making it crucial to promote inclusivity and address potential disparities in literacy outcomes through our work.

We acknowledge that low literacy rates vary throughout the UK and are committed to reaching the most underserved, underrepresented, and marginalised children, young people, and families. We collaborate with schools and community organisations to implement tailored interventions that address the specific needs of each group, offering a diverse range of services to expedite the development of foundational literacy skills.

If you are dedicated to making a positive impact and possess the skills and enthusiasm needed, we encourage you to apply.

Senior Public Fundraising Officer

• Salary: £31,000
• Team: Public Fundraising Team
• Reports To: Deputy Head of Fundraising (Public Fundraising, Digital Engagement & Insight, Trusts)
• Hours: Full time (35 hours per week)
• Location: Hybrid working. Minimum of one day a month in our London Bridge office. 

The Eve Appeal

The Eve Appeal is the UK’s leading charity working on prevention of the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal. Our aim is to prevent gynaecological cancers and save lives by raising awareness and funding ground-breaking research focused on risk prediction, earlier detection and developing screening for all of the five gynae cancers.

What's this role about?

This exciting position is responsible for delivering our fundraising programme to the public, with support from our Deputy Head of Fundraising.

You will focus on delivering key fundraising activities and an exceptional experience to a wide range of supporters, ensuring that you deepen relationships and maximise value. You will also coordinate and deliver the marketing of our public fundraising activity, alongside colleagues in communications and digital engagement.

The role works across three key areas:

• Individual giving (direct marketing, regular giving, in-memory)
• Sporting events & challenges (virtual challenges, running events, our annual bespoke trek)
• Community fundraising (campaigns, community groups, ad-hoc fundraisers)

We do not expect you to have experience across all three areas.

This role is also responsible for the line management of our Fundraising Assistant, who you will help to develop in their role and ensure all tasks are completed on time and to a high standard.

This is an exciting opportunity for someone looking to progress in their fundraising career, take on line management responsibility, or wanting to bring their experience and transferable skills from another sector.

Person specification

To fulfil this role, we believe you will need the following skills and experiences:

• Experience in at least one of individual giving, sporting & challenge events, or community fundraising, or transferable skills and/or experience.
• Effective communicator, able to engage and inspire others about The Eve Appeal's work.
• Strong copywriting skills with experience targeting various audiences, channels, and activities.
• Understanding of digital marketing.
• Excellent relationship building skills.
• Ability to analyse data, derive insights, and present findings to influence decision making.
• Commitment to equality, diversity and inclusion.
• Ability to confidently use database software. Experience of Raiser’s Edge NXT is an advantage.
• Highly organised with a strong attention to detail.
• Proficient in Microsoft Office.
• A demonstrable affinity, passion, and knowledge of women’s health and gynaecological cancers.

If you do not have all the above experience but believe you would be successful in the role, and/or believe there are other transferrable skills and experiences we haven’t considered, then we encourage you to apply and demonstrate this in your cover letter.

Deadline & interview dates

Applications close at midday Wednesday 31st July. We are looking to conduct interviews for this role on 5th & 6th August. 

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way in that time – from a straightforward homework club to a well-established community support charity, transforming the lives of close to 3,000 people each year.

Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone is empowered to release their potential and live fulfilled lives. Working at The ClementJames will put you at the forefront of making positive social change, helping local children and adults to grow and succeed.

ClementJames programmes and activities are able to have such a considerable impact because of the dedication of our staff team and volunteers. This role will be central in managing the latter. The ClementJames Centre benefits from the support of over 100 volunteers each year, who are involved in all areas of our work. You will ensure that volunteers are suitably trained, assigned and supported at ClementJames. You will also ensure that there is a strong culture of celebrating and recognising the achievements of the volunteers. The role is part of the development team and so you will work closely with ClementJames’ fundraising officers to build relationships with supporters and corporate partners.

You will have excellent written English, extremely efficient organisation skills, excellent interpersonal and communication skills and the aptitude and ability to learn on the job. You will be able to demonstrate meticulous attention to detail, be very well organised and highly efficient. You will also have passion and enthusiasm for the mission of The ClementJames Centre.

If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.

Contract - Part-time, permanent.

Annual Leave - 25 days per annum + 8 Bank Holidays + a discretionary 3 days over Christmas + additional service leave after set periods of service as of FTE

Benefits - Staff pension, ongoing training and development opportunities (including a Professional Development Day), Employee Assistance Programme, Travelcard loan and Cycle to Work scheme

To Apply
To apply for the role of Volunteer Co-ordinator, please read the job pack and fill out the application form on our website. The form consists of information about you, your educational and professional experience and a 400 word supporting statement.We will be reviewing applications as they come in, and inviting prospective candidates to an initial first stage interview on a rolling basis. We strongly encourage early applications. If you have any issues completing the form, please do not hesitate to get in touch.

Please see our website to read the job pack and to complete and submit the application form.

Neighbourhood Housing Officer

Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?

A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.

Position: Housing Officer – Specialised Supported Housing

Location: Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range: Circa £30,000.00 per annum

Working Hours: 37.5 hours per week, Monday to Friday

About the role:

As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.

Key Responsibilities:

• Delivering housing management services, particularly for vulnerable tenants
• Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
• Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
• Ensuring delivery of excellent customer service tailored to individual tenant needs
• Collaborating with colleagues and partners to achieve shared objectives effectively

About you:

To be successful in the role of Housing Officer you will need the following skills and experience:

• At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
• Knowledge of regulatory standards relevant to the role
• Experience of delivering excellent customer services that meet individual needs.
• Strong IT skills, including proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Ability to work independently and collaboratively to achieve objectives.
• Problem-solving skills with a focus on customer service and satisfaction.
• The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
• CIH, IRPM, or equivalent qualification or degree (desirable).

If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!

You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer #INDSCP.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Job Title: Support and Development Worker 

Department: England Service Team 

Reports to: Senior Support & Development Worker 

Salary: £28,471 (pro rata for Part-time) 

Hours: 35 hours a week over 5 days (Part-time will be considered) 

Location: Home based – with travel across Teesside, County Durham, Northumberland, Cumberland and Tyne & Wear and neighbouring areas. Occasional travel across wider areas and nationally will be required. 

We are looking for someone who can cover the Teeside, County Durham, Northumberland, Cumberland and Tyne & Wear area. You will be home based but will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally. 

Purpose of Job 

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England. 

SHINE has just under 14,000 members with Spina Bifida and/or Hydrocephalus. This post will bring a real focus to the County Durham, Northumberland, Cumberland & Tyne & Wear area and will be an exciting opportunity to engage with members and develop and deliver the services we offer. 

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

Core role 

• To provide information to individuals, families, carers affected by Spina Bifida and/or Hydrocephalus including hard to reach communities living within your area. 

• To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods. This will include attending specialist clinics in the area to engage with them. 

• To refer individual members and/or their families/carers to the most appropriate source of expertise and support in Shine’s Health team and other designated leads within the organisation, or signpost to external agencies as appropriate. 

• To develop age-specific groups and peer support networks which will provide opportunities for people with Spina Bifida and/or Hydrocephalus to connect and interact, enabling social opportunities and to share experiences, support and learn from each other. 

• To work with and develop opportunities for Shine volunteers. 

• To contribute to the delivery of regional and national programme of events to Shine’s membership, based on identified need and interests, geographical location and age. These will be face to face and virtual events.

• To provide information to professionals working with those individuals and families affected by Spina Bifida and/or Hydrocephalus. 

• To raise greater awareness of Spina Bifida and/or Hydrocephalus amongst professionals, external organisations and the general public through presentations, training and attendance at professional events. 

• To actively promote membership of Shine to people with the relevant conditions. 

• To keep clear and accurate records for monitoring and evaluation using our Salesforce database system. 

• To work with other service, fundraising, marketing, trust and foundations colleagues and Shine’s membership to identify and seize potential fundraising opportunities for long-term sustainability of the work. 

• To prepare and keep up to date a directory of relevant contacts across the area and to share relevant information with colleagues. 

• To undertake administrative duties as required of the role. 

• Any other duties in line with the job role. 

Essential criteria 

• Ability to travel across the designated areas

• Flexible working hours. This may include some evenings and weekends 

• Ability to work from home 

• The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling across the area and Region to be part of the wider dispersed team. 

• Full Enhanced DBS checks and referencing will be completed 

Experience and qualifications – essential 

• At least two years’ recent experience of delivering support and advice services 

• Experience of working with people of all ages with disabilities 

• At least two years’ experience of advising on one or more of the following: 

health and wellbeing; independence; benefits; education and learning; employment; developing friendships and social skills; reducing isolation; social care; housing

• Experience of developing and delivering opportunities to enable and empower people with disabilities to achieve their goals towards independence. 

Knowledge, skills and abilities – essential 

• Understanding of spina bifida and hydrocephalus and of the issues and challenges faced by people living with these conditions 

• Ability to work with people individually and to facilitate and run group activities and events 

• Excellent communication skills both verbally and written 

• IT literate with a good knowledge of computer systems and programmes (e.g. Word, Excel, PowerPoint) and use of databases 

• A non-judgemental approach to working with people 

Experience and Qualifications – desirable 

• Hold a qualification in a health, nursing, social care or disability related field 

• Experience of working in the third sector in a paid or unpaid capacity 

Knowledge, skills and abilities – desirable 

• Understanding of the role peer support plays in enhancing services and support to members 

• An awareness and understanding of how to use social media and its effectiveness in reducing social isolation 

In return, Shine will offer you: 

• A competitive salary of £28,471 (pro-rata for part-time hours) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Support to learn and develop 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Additional annual leave due to length of service 

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: Sunday 4th August 2024 at 11pm

Interviews:  Thursday 15th August 2024 (Virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities for everyone to learn about nature.

• The base location for this position is negotiable, with full remote working / home working a possibility.
• It’s a permanent full-time contract working an average 37.5 hours per week.
• Circa £28,292 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance, a health cash plan and much more! See the full list below.

Love where you work!

We are a national charity established in 1943 to promote a better understanding of the natural world. 

Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.

We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.

This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.

Key responsibilities will include:

• Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
• Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
• Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
• Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
• Fundraising administration including gift processing, donor thanking and stewardship
• Supporting at events and funding meetings, as required

Please refer to the vacancy pack on our website for the full responsibilities of the position.

Where you’ll be based

The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.

There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.

Who we’re looking for

You will be passionate about our charity’s mission and understand the importance of Environmental Education.

It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.

You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.

As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.

 If this inspires you, we would love to hear from you.  We look forward to your application.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 8 August 2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at online or at a Field Studies Council centre in the week commencing 19 August 2024

Shortlisted applicants will be contacted by email.