Service Management Jobs

College Registrar

Location:  Waverley Abbey College, Waverley Abbey House, Farnham
Contract:  Permanent, Full time
Salary:  £30,000 - £33,000

Since 1987, Waverley Abbey College has equipped Christians for their vocations with skills in spiritual formation, mental health and wellbeing, and leadership. We are now one of the largest providers of Christian Counselling qualifications in Europe and are fast becoming the leading provider of Chaplaincy training in the UK – all while maintaining both academic rigour and an outstanding level of student satisfaction.

We are looking for an experienced registrar to help manage the registry office and to ensure the team continues to provide excellent service to the college and its stakeholders, as well as effective liaison with and information provision to partner institutions and statutory bodies.

Key Tasks

• Support the Academic Registrar in managing the student journey through their programme of study, including requests for extensions, interruption, withdrawal and other changes including student progression. Responding to all queries by phone, email and face to face
• Liaise closely with the Student Finance, Academic Administration, Student
• Services teams and other functional areas within Waverley Abbey Trust including academic staff, Resources and HR
• Set up and take minutes of all Academic meetings

 
University and College Regulations

• Maintain an understanding of the validating university’s and Waverley Abbey  College’s policies and regulations and check college and student compliance
• Contribute to university audits and programme validation/revalidation as required

Assessments and Progression Boards

• Assist the Academic Registrar in administering Moodle and maintain accuracy of the marking system and data, including release of grades to students and capture of results into student management system
• Prepare assessment information and associated documents for the External Examiners and assist with producing grade sheets for Assessment and Progression Boards
• Notify students of Assessment Board results and prepare award documents
• Liaise with college staff during graduation periods to ensure all eligible students are included

General

• Onboard students, including registering students with the university
• Ensure that all reports and data produced by the department are accurate and produced in a timely manner
• Attend Waverley Abbey College meetings including Assessment Events such as Open Days and Evenings (maybe weekends) Discovery Days and Graduations
• Closely co-ordinate with student finance staff as needed
• Attend the Mitigation Panel and record outcomes, for relay to students
• Liaise with the Learning Support officer, programme leaders and tutors as required
• To undertake personal continuous professional development activities e.g. membership of relevant professional bodies, conferences, education and training
• Provide general assistance as required by the Academic Registrar and by the developing needs of the college
• Monitor student attendance
• Assist organisation of Graduation ceremonies
• Any other reasonable duties as requested by the postholder’s line manager

 
 To be successful in this role, you will have a good working knowledge of the Higher Education sector. You will have an understanding of the student-related academic cycle and administrative processes within Admissions and Registry as well as knowledge of Assessment and Grading systems. You will also have experience of line management and providing excellent customer service to our students.

In return we are offering a salary package of £30-33k p.a. as well as 25 days holiday and enhanced sick pay. For more information, please download the attached JD. We look forward to hearing from you!

Closing date: 20-08-2024

REF-215 773

If you’re passionate about creating a supportive and resilient VCSE community and have a knack for fostering connections, we’ve got just the role for you.

Building connections and relationships is the foundation of a lot of Nova’s work. We’re a local charity that provides a range of services to support, grow and empower a vibrant Voluntary, Community and Social Enterprise (VCSE) sector in Wakefield District, with everything from specialist advice to funding.

The Membership and Networks Coordinator is a brand new role in the Nova team, so there’s lots of room to get stuck in and make it your own. We’re a friendly bunch to work with (100% of staff said they enjoy working at Nova in our latest staff survey!) and you’ll get a range of brilliant benefits.

So, what does this role involve?

The Coordinator will be the go-to person for our members, helping to build strong networks, share best practices, and make sure everyone's voice is heard.

Here’s a quick insight into what the Coordinator will be busy with:

• Develop, manage, and support VCSE sector networks to ensure effective collaboration and communication.
• Represent the VCSE sector at meetings, forums, and events, advocating for its needs and interests.
• Develop and deliver training sessions, resources, and toolkits to enhance the skills and capabilities of network members.
• Work with colleagues to increase engagement and involvement within Nova’s membership.

What are we looking for in our new Membership and Networks Coordinator?

• Excellent interpersonal and communication skills.
• Significant experience in the VCSE sector, with a strong understanding of the challenges and opportunities facing VCSE organisations.
• Proven experience in network management, stakeholder engagement, and capacity building.
• Strong project management skills, with the ability to plan, implement, and evaluate activities effectively
• Proven experience of building and maintaining effective relationships with a range of stakeholders.

Take a look at the Person Specification on our website for more details and if you feel you are the right person, we’d encourage you to apply! We value personal qualities and experience as well as work experience.

What do we offer?

• 28 days holiday per year plus bank holidays
• Blended home and office working
• Flexible working hours
• Employee Assistance Programme
• Staff Rewards Programme
• 5% salary contribution to a pension scheme
• A range of enhanced policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

We’re an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Wednesday 21 August at 12pm

Interview date: Tuesday 3 September and Wednesday 4 September

We have an exciting opportunity for a Senior Communications Officer to join our team, based in London. You will be working on a part-time, permanent basis (up to 30 hours per week negotiable, Monday to Friday with occasional evening and weekend work). In return, you will receive a competitive salary of £34,000 pro-rata.

About us: 

We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy. Our aim is to alleviate poverty, social problems and poor health throughout the local area. We do this by delivering a wide range of services, and keeping our community centre open for those that need it.

The Senior Communications Officer role:

As our Senior Communications Officer, you will assist with the development and the delivery of the Communications Strategy through use of our various communications channels and functions: websites, social media, newsletters, leaflets, posters, press releases, events etc. You will also increase the visibility of St Luke’s and its brand to the wider community, with the aim to reach new target groups for membership, increase visitor participation in our events and activities and generate income from fundraising and commercial activities.

Responsibilities of our Senior Communications Officer will include:

• Support the Senior Communications Manager to develop and deliver the Communications Strategy for St Luke’s across the spectrum of communications disciplines: media and public relations, internal communication, brand marketing, advertising, marketing, social media and production of materials.  
• Design and produce key marketing materials promoting larger events at the Centre. Also oversee production of materials for all activities and events through structured templates and training to members of staff. This involves adherence to St Luke’s Brand Guidelines.
• To shoot and edit film assets and footage for our social media channels, managing our YouTube channel and giving people an insight into daily life at the Centre through our videos.
• To co-ordinate an online events calendar through our membership database, working with Service Managers to ensure events are publicised through the relevant channels including website, newsletter, social media, etc.
• Manage the website content (WordPress) and the membership database, Membership Works, co-ordinating other users who access the system and providing training where needed.
• Provide content for daily updates on social media channels, expanding our scope and keeping up-to-date with developments. Manage sponsored posts. Provide support for staff needing to update social media, including occasional drop-in workshops.
• Manage the photograph library, and assist if staff require specific photos for publicity. Arrange photographers for events and photo sessions at the Centre. Advise staff on GDPR rules around photography where necessary.

Essential Skills, Experience & Abilities we are looking for in our ideal Senior Communications Officer:

• Experience of contributing to and working in a team to deliver a Communications Strategy
• Experience and knowledge of managing and delivering campaigns to build a reputation
• Experience of writing articles, press releases and managing websites
• Excellent written and verbal communication skills with the ability to communicate confidently, effectively and creatively
• Excellent knowledge of the English language, particularly with regards to spelling and grammar
• IT Literate, with knowledge of using social media and design and digital software as well as standard office programs and databases
• Creative flair/mind and an eye for graphic design and understanding of current trends and visual communications
• Self-motivated, able to work independently and demonstrate initiatives in improving our communications’ systems
• Prioritisation and planning skills

Closing Date: we will close this vacancy when we receive a suitable candidate for the role. Therefore, if you are interested, to apply for this role please ensure that you upload a cover letter and include it on your CV.

If you feel you have the skills and experience to join us as our Senior Communications Officer, then please click apply today! We’d love to hear from you. 

We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.

Are you passionate about supporting older people to develop and maintain their physical wellbeing? We are looking to recruit an Exercise at Home Coordinator, sitting within the Wellbeing & Connections team, to deliver a programme of activities that can support older people with mobility challenges through exercise at home. 

The desired candidate will have a Level Three Fitness Qualification (PT) and will assist clients to gain confidence through movement, including chair-based exercise, and walking support for older frail clients in their home. The role is pivotal in enabling people with chronic conditions to become more active, and for people who have temporarily lost mobility to regain the confidence to walk. To ensure the ongoing effectiveness of this programme offer, the role will include training and supporting volunteers. 

Role functions: 

• Running our Exercise at Home programme – assessing new clients in their homes, prescribing exercise programmes for clients that align with their needs and goals, training volunteers to deliver the programmes, and managing the day-to-day running of the project.
• Delivering walking support sessions - these will be tailored to be accessible by those who have either recovered from a fall or have had surgery and need the confidence to access the community. These sessions will enable people to increase their mobility, whilst also having an opportunity to socialise with others in the local community. Training volunteers to assist clients with walking support will be a key part of the role. 
• Co-ordinating other community-based physical wellbeing activities, including our monthly Flaneur Walks during the warmer months, and any new projects that arise. 
• Networking with relevant local bodies, NHS trusts, GP clinics, and social services to make them aware of the services we provide and to strengthen our presence in the field. 

The ideal candidate will have excellent interpersonal and organisational skills and have at least one year’s experience of working with older people. A Level Three Fitness qualification is compulsory and a qualification in delivering exercise programmes for those with mobility issues would be advantageous.

Digital Product Officer

Location: This post is hybrid, with an office base in Leeds, requiring an average of at least eight days a month face-to-face working, with occasional travel to other locations in England, Wales and Northern Ireland.  

Contract: Full-time, permanent

Salary: £33,000pa

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school. Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

We are looking for someone to support our Digital team to plan, maintain, track, report on, optimise and evaluate the performance of our website, which in turn supports service provision through our network of delivery partners. Ensuring our pages can be found easily by users, this role will analyse and report on performance data, including insights into user behaviour, and work with the team to make suggestions for improvements, ensuring all activity is insight-driven and audience focused. This covers end-to-end digital journeys from external sources, through the site and related platforms, and conversions and goal completions.

All of this involves excellent technical and people skills, working with a range of people at all levels, including colleagues, suppliers, partners who deliver our services, and supporters. We are looking for someone who is also very adaptable and comfortable to work in a changing environment as we develop our new digital approach, starting with a major project to transform our website.

To apply please send a copy of your CV by applying on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: Monday 29 July at 9am.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Key information

Support and development officer
5 days a week, (35 hours), maternity cover position starting September 2024
Home-based
£23,634 per annum

Key skills

Administration, customer service & support, operations
Communication, administration, time management, customer service, organisation

Job description

Re-engage has just launched a new five-year strategy which has growth at its heart. We’re looking for an exceptional person to join our team, for maternity cover, as a support and development officer (SDO) and to be a vital part of this exciting phase of our development.

Reporting to the support team manager and sitting within the service delivery team you will be working closely with other SDOs and engagement officers (EOs) with a focus on matching older people and volunteers in to Re-engage services and providing ongoing support.

Joining our team will give you a role where you’ll have a real sense of purpose and we'll give you the time, space, and support to develop in the role. We’re looking for some who is:

- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Work with our CRM system and dashboard to identify tasks and manage workload, ensuring records of older people and volunteers are kept up to date
- Solution focused and committed to using technology to find solutions and to improve performance.
- Comfortable with communicating on the phone with people of all ages.
- A skilled and confident communicator.
- Familiar with working in a fast-paced environment with experience of working to deadlines and at meeting performance related targets.

Key responsibilities:

- Matching older people and volunteers into Re-engage services.
- Supporting volunteer and older people once they are matched into Re-engage services, including dealing with any complaints that may arise.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- Making calls to older people and volunteers on a regular basis
- Responding to phone and email enquiries from our shared mailbox and phoneline that provides high quality support to older people and volunteers.
- Attending face to face meetings with colleagues occasionally
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post.

This role will require an enhanced criminal record check.

Benefits:

- Salary – £23,634 per annum pro rata
- 5 days a week (35 hours), maternity cover position starting September 2024 (potential for flexible working, occasional evening and weekend working may be required with prior notice)
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays pro rata
- Enhanced family friendly and life events provisions
- Bupa cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
 

About you
Essential:

- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised and has a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.
- Clear understanding of safeguarding systems and processes.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers, and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
 

Desirable:

Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
Understanding of, and empathy with, the issues affecting older people who are isolated and lonely.

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.

How we recruit

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 5pm on Sunday 4th August 2024 and interviews will be held on Friday 9th August 2024.

REF-215739

Prison Facilitator - HMP Isle of Wight

Location: Newport

Salary: £27,584

Hours: Full time (35 hours per week)

Department: Prison delivery

Job Type: Full time

Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Isle of Wight. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Isle of Wight, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for the 25 July 2024.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-215208

Permanent

35 hours per week

Home-based with some travel

£41,705.76 per annum (£44,570.94 if based in London)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Are you a proactive people expert, looking for an opportunity to make a real and meaningful difference? Want to work for an organisation with a genuinely human-centred and people-focused culture and values?

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We're looking for a proactive HR professional to join our supportive and trusted team, as a People Partner.

This vacancy sits within our People, Culture and Transformation function, in our People Partnering Team. Your role will be to act as a true people business partner, working closely with leaders across designated key functions. Line managing a small team of People Advisors, you will also be our lead for people relations and change activity.

KEY SKILLS AND COMPETENCIES

In order to be successful in this role, you must have:

-CIPD qualification and experience as a HRBP or HR generalist

-Proven ability to quickly build relationships, influence and engage with stakeholders to ensure people priorities and organisational goals are aligned and delivered

-Ability to lead a team of People Advisors, provide coaching and upskilling, and driving continuous improvement in ways of working

-Experience of managing complex employment relations and change matters, mitigating risk and providing solutions.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Friday 9th August 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 26th July.

Interviews will be held on a date to be confirmed.

IN3

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Sound & Art at St Swithun’s

Sound & Art at St Swithun’s (SASS) is a £2.8M Heritage Lottery Funded project, to create an arts space in the heart of Worcester city centre. The Grade I listed church has been transformed through conservation and adaptation, giving it a new lease of life. SASS launched in late October 2022.

· Sound & Art at Swithun’s aims to be a major player in the city’s cultural life;

· Delivering a programme of performances, concerts, recitals and arts events;

· Deliver a cultural and heritage learning programme;

· Provide an environment for people to recharge and relax; to experience and interact with the space in a meditative way;

Overall job purpose

You will provide effective on-site caretaking and cleaning services as part of the Sound & Art at St Swithun’s Team. You will also assist with the setting up and taking down of equipment for events and ensure the church is opened/locked as required for volunteers, event promoters, workshop providers and venue hires.

If you would like to apply for this role, please visit our website to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

If you have any questions, please contact us.

The closing date for receipt of applications is 8am on Friday 9th August 2024.

There will be a familiarisation day for successful candidates invited to interview on Tuesday 20th August 2024 at St Swithun’s, Worcester and interviews will take place in St Swithun’s, Worcester on Wednesday 21st August 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team in Bethnal Green. We are offering full time or part time roles and the full time equivalent salary is £28,000 per annum , plus benefits including the opportunity for hybrid working.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across London & South- East England and as such ability to travel is essential.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

Our client, a leading London university, is looking to recruit a full-time (35 hours per week) temporary Programme Officer to support them during this busy time in the lead up to the new academic year. This post will be working Monday-Friday, and the post will be working onsite each day in zone one, apart from the first two weeks where the post will be remote working. They are looking for someone to join them from Monday 19th August and will be until the end of October.

In this post, you will be working as a member of the programme administration team to ensure consistent management and delivery of the wide range of programmes through high quality administrative support. You will be responsible for providing a professional, supportive, responsive, and a personable service incorporating front-line support as the first point of contact for students and academic staff. Supporting processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems is also a key part of the role.

To be considered for this post, you will have worked within a similar post, ideally within a higher education setting or similar organisation, you will have experience demonstrating strong people skills and confident in dealing with face-to-face queries under pressure and able to undertake programme admin tasks. Previous experience of SITS and other systems such as timetabling (Syllabus+), Moodle would be an advantageous, along with well-developed IT skills, including Microsoft Office. You will have an approachable, friendly manner, with the ability to remain calm and patient whilst dealing with sensitive and confidential information in a busy environment. Good interpersonal skills, with the ability to communicate and distribute information.

The post is looking to start on the Monday 19th August, so you will need to be able to meet these timeframes for consideration.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV by clicking 'apply now' below.

We have an exciting opportunity for an Ecommerce Assistant to join our amazing team.

Location: Scout Store, Lancing (with hybrid working)

Salary: £27,726 Per Annum, Band D, Level 3

Term: Permanent

Working Hours: 35 hours per week

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About the Ecommerce Assistant Role: 

As our Ecommerce Assistant, you will support the Ecommerce Specialist in delivering the Scout Store ecommerce strategy and optimising the customer journey across the site. Housekeeping and maintenance are at the core of the role, to ensure the best experience for our Scout Store customers. 

What we are looking for in our Ecommerce Assistant:

• Good attention to detail and the ability to maintain accuracy in a fast paced environment
• A strong interest and understanding of ecommerce platforms, trends, and strategies
• Proficiency in MS Office Suite and experience with e-commerce software/systems
• Enthusiastic individuals who are willing to learn
• Strong organisational skills

Key responsibilities as our Ecommerce Assistant:

• Maintain homepage, landing pages, blog posts and other site information pages across two functional websites. 
• Conduct regular site audits on both sites ensuring the best user experience, including daily site walks. 
• Manage all product listings ensuring accuracy in product descriptions, imagery, categorisation and filters. 
• Creation of new categories on site to maximise conversion. 
• Support the Ecommerce Specialist with management of the product image process, including sample management. 
• Support the SEO Specialist with fixing broken links and any site investigation. 
• Conduct regular competitor analysis making suggestions for continuous site improvements. 

As our Ecommerce Assistant in return, we offer you:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

Closing date for applications: 11.59pm Thursday 1st August 2024.

Interviews will be held: Week Commencing Monday 12th August 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Case Manager

We have an exciting opportunity for a Case Manager to join the team in Suffolk, working 16 hours a week on a fixed term contract until September 2025.

Do you want to make a difference every day?

Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Suffolk, as a Case Manager you will be:

Providing a high quality, end-to-end support service to the most vulnerable victims of complex crimes. To act as the single point of contact for victims through the criminal justice and recovery process, delivering support and interventions where required, acting as an advocate on behalf of the victim and coordinating the support services required by external agencies

You will need:

• Experience of delivering high quality services to vulnerable victims of crime.
• A good knowledge of the Criminal Justice System.
• Experience of Multi-agency working.
• Good IT skills and experience of using case management systems.
• Good knowledge and understanding of safeguarding issues and the relevant policies.
• Strong communication and listening skills with an ability to communicate effectively.
• Ability to prioritise, plan and manage time effectively.
• Experience of delivering a service and working with victim's/service users.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Learning Disability Community Caseworker

Do you have experience in giving money or energy advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap's advice service are looking for a Learning Disability Community Caseworker that specialises in delivering energy and money advice using video calling, telephone and email advice and face to face in the community. 

This is a fixed term contract until March 2026, working 30 hours per week. We are flexible to where you do your work, but there will be an expectation of travel to our Peterborough office or community venues when needed.

Working with three other Energy and Money Advice Caseworkers - you will:

· Offer clear accessible advice to people with a Learning Disability, their families and carers.

· Manage a caseload of your own clients.

· Create, book and deliver workshops, events and webinars on Money and Energy Advice.

· Identify and undertake safeguarding alerts, following up on these and challenging them if necessary.

· Ensure that the caseworkers are at the right locations, with the right stock and equipment ensuring cost-efficient travel and venue planning/booking and excellent time management.

· Working with Subject Matter Experts in other nominated advice areas, to refer cases in and out of other parts of the team when the clients need more than Money and Energy Advice.

· Communicate effectively and accessibly, with empathy and clarity.

· Assist with the monitoring and evaluation of the project, capturing K.P.I's and flagging any slippage.

If you have the skills and experience to join us as a Learning Disability Community Caseworker then please apply now, with an up to date CV. You can view full details on the Job Description. 

This post is funded by the British Gas Energy Trust.

This role will close on Wednesday 31st July and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme

· Service related sick pay when 6 month probation is completed

· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.

· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness

· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras

· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.

· Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose

· providing advice through our help lines and web sites