Service Management Jobs
Job Title: Communications Officer
Salary: £26,000 - £30,000 dependent on experience
Team: Communications and Marketing Team
Hours: 37.5 hours per week
Location: Shooting Star House, Hampton / Christopher’s, Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Communications Officer to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be responsible for developing inspiring and compelling written content to support income generation and raise awareness of our important work. The postholder will need to bring knowledge and understanding of what makes a good story, working closely with teams across the charity to capture and develop engaging content for a myriad audiences.
Main job responsibilities:
- Copywriting / Storytelling / Content gathering
- Internal communications
- PR and media support
- Reporting and collateral management
About you
This role requires experience of copywriting and storytelling, with a strong understanding of what makes a good story. You will require relevant experience of generating compelling storytelling ideas and building relationships with colleagues at all levels.
You will also have an ability to work under pressure, through heavy workloads and to tight deadlines and have the influence and communication skills to work effectively with internal and external stakeholders. You will possess an unyielding attention to detail, a can-do attitude and a passion for creativity.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5,10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Role Title: Production Specialist
Salary: Band C up to 41,949
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you passionate about leveraging your creative talents to make a real impact in the world?
Then we'd love to hear from you!
Join ActionAid UK as a Production Specialist and be at the heart of our mission to champion women's rights and social justice.
As a Production Specialist, you will play a critical role in planning, prioritising, and scheduling our creative services. Your work will ensure all our communications reflect ActionAid’s brand, embracing our feminist, anti-racist, and decolonial principles. You'll collaborate closely with teams across the organisation, understanding their priorities and adding the unique value of the Brand and Creative team to their initiatives. Your day-to-day responsibilities will include coordinating the production of high-quality creative services, maintaining effective systems for tracking projects, and ensuring resources are used efficiently.
You’ll be the operational bridge between our internal teams and external suppliers, managing relationships to deliver outstanding creative outputs. You will also support the application of ActionAid UK’s visual identity and anti-racist storytelling approach in all communications, working alongside the Senior Visual Content Specialist and Head of Brand and Creative. Building strong working relationships within our diverse brand team, you'll ensure clear communication and efficient workflows.
Success in this role requires a commitment to ActionAid’s mission and values, including feminist principles and anti-racist practices. Your demonstrable experience in production across print and digital projects, combined with a proactive, collaborative approach and excellent attention to detail, will be essential.
We are looking for someone with experience in managing brand awareness projects, ideally within a creative agency or a women’s rights, development, or humanitarian organisation. If you have a knack for solving complex problems and delivering solutions aligned with organisational objectives, this is the role for you.
Join us at ActionAid UK and be part of a team that’s not just about producing content but creating meaningful change. Apply now to contribute to a cause that matters, working in a dynamic environment dedicated to equality and justice.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Area Support Shop Manager (Wiltshire and Berkshire) (TRD4808)
Location: Wiltshire and Berkshire
Hours: 37.5 hours per week
Salary: £27,671 per annum
Job Type: Open ended
Closing Date: 7 August 2024
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
Join Our Vibrant Retail Team and Make a Difference!
At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to our mission. Our shops play a crucial role in raising funds and increasing public awareness of our impactful work, guided by values of empowerment, accountability, and inclusiveness.
Team Purpose:
Join our dynamic team with the purpose of maximising income through retail sales, adhering to the retail strategy and embracing growth opportunities. As a member of this team, you'll contribute to the heart of the charity and community, guided by values of empowerment, accountability, and inclusiveness. Your role is to be commercially aware, creative, and innovative to make a significant impact.
Job Purpose:
As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure uninterrupted trading and maximise income generation. No two days are the same – expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with shop manager experience, serving as a potential stepping stone toward an area manager role.
The role will support shop cover in our Oxfam shop network across Wiltshire and Berkshire. This includes Oxfam Shops in the following geographical area: Corsham, Chippenham, Malmesbury, Marlborough, Devizes, Royal Wootton Bassett, Newbury, Pangbourne, Reading. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region
Key Responsibilities:
• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.
Qualifications:
• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills
Join us in making a positive impact on communities and showcasing our values in action
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
We are seeking a dynamic and experienced HR & Ops Manager to help ensure the Trust is a well-run organisation.
We believe that Sheffield and Rotherham Wildlife Trust needs to be a well-run organisation that enables the delivery of our vision, mission and strategy. How we run the Trust underpins all the work that we do. We need supported, skilled, motivated and committed Trustees, staff and volunteers. We need to ‘practise what we preach’ by striving to reduce our own negative impact on the environment, for example, by reducing our carbon footprint. We also recognise the lack of diversity within our organisation and that we need to reach out to those in our community who are not well represented on our Board, or as part of our staff or volunteer team.
Working closely with the CEO, you will provide HR advice and leadership, looking after our staff across wellbeing, training, diversity & inclusion and employment systems & procedures. Managing the Support Service team, you will oversee office systems including IT (supplied by an external contractor), premises, vehicles and other resources as well as support the improvement, development and compliance with our policies and procedures, especially in relation to HR, safeguarding, EDI and H&S.
Reporting to the Head of Finance & Support Services, who focuses on strategic and operational financial management and audited accounts, you will manage a small team and a budget of c.£150,000. There will be a good degree of autonomy as the Head of Finance & Support Services is part-time. As with all charities, the Trust is constantly adapting and responding to issues in pursuit of our mission, so you need to be able to thrive in a dynamic, fast-paced work environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to:
Based: Wandsworth/Battersea
Salary: £38,000 - £43,000
Contract: Permanent, Full Time/Part Time
Work Arrangement: 40 hours per week, Hybrid/Office
DBS: Basic
Role Overview:
You'll be the go-to person for transforming our unique venues – from the Pump House Gallery to the Battersea Park Bandstand and Bowling Green, and the Wandsworth Civic Suite – into dream settings for weddings and private events. The role will also be responsible for proactively selling our wedding spaces and managing enquiries all the way through to event delivery and ensuring that health and safety procedures are adhered to when on-site.
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
Sales
- Generate leads, convert enquiries into bookings through quotes and site visits and build strong client relationships along the way
- Collaborate with the Deputy Head of Events and weddings team to create fresh event packages and initiatives that complement existing income streams
- Actively build new sales pipelines by leveraging networks and community connections
- Manage all enquiries in Priava, keeping track of venue availability, quotes and site visits
- Drive revenue growth by exceeding income goals set by the Head of Events
- Occasional evenings and weekend site visits for prospective clients across our venues
End-to-end Event Management
- Support the Weddings Team in managing customer queries, feedback and delivery
- Oversee event management ensuring all event paperwork complies with Event Policy requirements
- Ensure events are properly staffed, and staff are fully briefed on client needs
- Liaise closely with the Events Team and other park services to ensure seamless coordination of the entire events program
- Line management of Events Coordinators within the Weddings function and the Events Support Assistant
- Occasional event delivery dependant on department / team needs
Event Production
- Support the Head of Events and team with the delivery of Enable-produced events throughout the year
- Assist with the physical setup and dismantling of events. Including managing contractors, suppliers and event equipment
- Create, manage and deliver a program of Community Events Admin and Finance
- Log venue bookings, budgets, and all recorded income in Priava
- Create client invoices, liaise with the Finance Team, and follow up on invoices
- Seek quotes aligned with Enable's Procurement Code and raise purchase orders
- Achieve targeted income through smart booking selection and balancing the needs of public use venues
- Carrying out other duties as directed by the Deputy Head of Events
Skills and Experience:
- Previous wedding / venue management experience with demonstrable experience of end-to-end events management
- Experience in budget management
- Line management experience in a supportive collaborative way
- Comfortable using essential office software like Outlook, Excel, and other databases
- Tenacity to seek out potential new business and client opportunities and confidence to work independently and lead from the front
- Patience and ability to negotiate professionally with suppliers
- Proactive approach and pride yourself on going the extra mile to create the best 5* customer experience as possible
- Excellent written and communicative skills with a high level of confidence speaking to members of the public, other staff, clients and senior management
- Ability to work under pressure and meet deadlines effectively
- Ability to work autonomously under the direction from senior team members
- Hold a full clean manual UK driving licence
- Comfortable working weekends, early mornings and late nights when required
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Advocacy Communications Manager - Water, Sanitation and Hygiene (WASH) and Climate Change
Contract: Permanent, Full Time. 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in advocacy communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as an advocacy communications manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
You'll be part of the Advocacy Communications team. We lead, facilitate, and coordinate creative and compelling communications to help WaterAid achieve advocacy change at a national, regional and global level.
About the Role:
As the Advocacy Communications Manager, you will ensure we have strong and effective communications at the very heart of our Water and Climate Change advocacy campaign.
You will:
- Lead the development, coordination and delivery of strategic communications plans in support of our water & climate change advocacy campaign, working closely with colleagues from across the federation.
- Lead on specific priority global communications opportunities that help deliver advocacy objectives (e.g., COP).
- Inspire colleagues with your creativity and innovation - whilst remaining ruthlessly strategic ensuring that every piece of content has a defined purpose and audience
- Create external-facing messaging that translate complex policy into compelling campaign arguments for a range of advocacy audiences.
- Brief and work closely with creative agencies to deliver compelling communications products.
- Advise best use of communications budget to achieve set objectives.
About You:
- Experience of planning and delivering communications across a range of channels to achieve advocacy change.
- Ability to translate complex issues into simple messaging that non-expert audiences can understand and act on.
- Excellent written and verbal communication skills.
- Experience of delivering successful communication plans at global and national level across both low-income and high-income country contexts.
- Ability to manage complex and competing priorities, working with relevant multi-team stakeholders to ensure strategic coherence and/or identify creative solutions.
- Ability to develop long term plans whilst remaining flexible and responsive to immediate opportunities.
Although not essential, we also prefer you to have:
- Experience of delivering communications work in Africa, Asia and/or Pacific country contexts.
- Experience of working on climate change or similar issues.
- Experience of the charity sector, particularly international development, in a communications role.
- An understanding of the ethical issues surrounding communications for international development.
Closing date: Applications will close at 23:59 on 28th July 2024. Availability for an interview is required week commencing 5th August 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time (with some flexibility) permanent basis for our new Boutique charity shop opening soon on the Lisburn Road in Belfast.
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To be responsible for the effective operation of the shop in the absence of the shop manager, to include:-
- Coordinating day to day running of the shop
- Optimising sales
- Maintaining effective stock processing and merchandising
- Managing and training shop volunteers
- Cash & banking
- Ensuring compliance with Trading Standards and Health and Safety
About you:
As Assistant Shop Manager you will have the opportunity to be part of a small, but dedicated and successful retail team. You’ll be a highly motivated self-starter who takes full ownership of your role. You will lead and support the Shop Volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (UK) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland:
There are currently seven Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second is in Holywood Co. Down. The remaining four are standard charity shops and are situated in Ballycastle, Newcastle, Ormeau Rd. Belfast, Andersonstown and Antrim Rd. Belfast. We are entering an exciting new phase of our retail shop expansion programme.
CONDITIONS OF APPOINTMENT
Deadline: 19th June 2024
Concern (UK) reserves the right to close the recruitment activity earlier if we have received applications, which match the role. We encourage you to apply as soon as possible to avoid a potentially earlier closing date.
The successful post holder will be required to complete a Basic Access NI check and sign a criminal records self-declaration form.
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops.
The part time Assistant Shop Manager will work 2 days per week plus an additional 26 days annum, to provide holiday cover of an additional 3 days per week over 5 weeks, plus 11 floating days for support over public holidays or emergency - total 0.50 FTE.
Appointment will be subject to a six-month probationary period
Apply Now
Location: Belfast
Contract Type: Permanent Part Time
Closing Date: 19 June 2024
Salary From: £21,840 - £24,267. It is company policy to start new employees at the beginning of their pay band.
REF-215439
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Volunteer Coordinator & Studio Assistant
Salary £24,552 Per annum (Pro Rata £19,642)
Location: Oxford, OX1 1BP
Contract: One-year fixed term
Hours: Part time, 4 days per week
The role of the Volunteer Coordinator and Studio Assistant is to provide support for volunteering activity across the organisation and visitor engagement within the new Studio space and Ground Floor Gallery. Based on a community consultation, we recognised a huge need for more space for participation work with local communities.
The Volunteer Coordinator and Studio Assistant will encourage reflective conversations with visitors in a lively, social atmosphere. These interactions play a significant role in building lasting relationships with visitors. Giving guidance and support to volunteers welcoming visitors on the Ground floor, you will create a safe and friendly welcome for everyone visiting the gallery. Ensuring volunteers themselves have a great experience, feel valued and contributions are celebrated.
Essential Skills
- Proven experience of working with volunteers and knowledge of good practice and legislation in working with volunteers.
- Excellent communication skills demonstrating emotional literacy and an ability to support the varied requirements of visitors and volunteers.
- Experience of working with the public and of providing excellent customer service, preferably gained in an arts, heritage or museum environment.
- An understanding of the principles of Equality, Diversity and Inclusion.
- Strong organisational skills
- A flexible, self-motivated, creative and enthusiastic approach with an ability to work independently
- A resourceful and responsive visitor-centred approach.
- Excellent communication and interpersonal skills.
- Experience of assisting or supporting workshops in art galleries and museums.
- Demonstrable experience of working with diverse materials and media.
- Demonstrable skills in using a range of software, including email, spreadsheets and databases.
Desirable Skills
- Experience of managing a team
- Training in First Aid
- Experience using Adobe Suite applications
- Experience of monitoring and evaluation
- Knowledge of safeguarding principles
Benefits
- 25 days annual leave plus eight public bank holidays.
- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.
- Employee Assistance Programme
- Cycle and Home & Tech schemes available via BHN extras.
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
About Modern Art Oxford
Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Applications must be received by 12 noon Monday 19 August 2024.
Initial interviews planned for 3 September 2024.
Ideal start date 23 September 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
Join Our Team – Fundraising Coordinator
We're looking for a dynamic individual to identify, secure, and manage funding opportunities. You will work closely with our Head of Business Development & Partnerships to implement our income generation strategy and grow new income streams including individual giving, legacies, corporates. This includes researching potential funders, preparing compelling grant proposals, managing funding applications, and maintaining relationships with donors and partners. Additionally, you will leverage data to demonstrate our impact and secure funding.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You like to get results! You have experience in securing funding through grants, donations, partnerships and sponsorships. You have strong writing and communication skills for crafting compelling proposals. You also understand the value of accurate data when demonstrating impact of our services and have good data analysis and CRM skills. Most importantly, you will share our vision, our values and our ambition to do more for local families.
What We Offer:
· Salary: Band 7, £29,361 per annum FTE
· Contract: Permanent
· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working
· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date for applications 5pm, Friday 30th August 2024
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Are you passionate about evidence-driven practice and high quality data?
Do you enjoy translating complex data into logical conclusions?
This role will work closely with the Head of UK Social Impact, the Programmes, Policy and Impact Directorate, the wider organisation, and Network Partners to improve Carers Trust's monitoring, evaluation and learning (MEL) practice and our wider evidence and impact proposition. This role will oversee a range of evaluation projects including communicating our impact and insights in a timely way, through research and data analysis and visualisation.
Understanding the evidence for the effectiveness of our work is vital to Carers Trust mission and strategy. Impact evidence will be fundamental to shaping our programmes, informing our advocacy and shaping our internal culture.
The client requests no contact from agencies or media sales.
Trainee Assistant Reserves Officer (Solent)
Salary: £21,840 gross per annum
Location: Curdridge, Southampton, Hampshire, SO32 2DP
Full Time – 35 hours per week
6 Month Fixed Term Contract
Closing date: 07 August 2024
Interviews: 14 August 2024
Our client are a grassroots movement working for nature’s recovery and to bring people closer to nature.
They are seeking a Trainee Assistant Reserves Officer (Solent) to join their cause.
The successful candidate will be assisting the Solent Estates team in practical management and biological surveying of six nature reserves across the South Coast: Farlington Marshes, Swanwick Lakes, Milton Locks, Pewit Island, Southmoor and Hookheath. These sites hold significant national wildlife value with a primary focus on coastal birds.
Duties will include assisting Officers with environmental habitat management, project management, biological surveying, conservation livestock management, equipment & power tools maintenance and working with volunteer groups.
This post is aimed at individuals who wish to pursue a career in the environmental sector with a large focus on habitat and nature reserve management. In-house and external training will be provided following a tailored training program to give the most progression to the successful candidate. Occasional out-of-hours work may be requested, mainly dealing with livestock. Time can be claimed as time off in lieu.
Wild About Inclusion!
As an inclusive employer our client recognise that our workforce needs to better reflect the communities in which they live and work. Our client encourages applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. They are committed to creating a Movement that recognises and truly values individual differences and identities.
Our client offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme and more.
To apply for the role, please click on the 'Apply' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.
As our Head of Design & Digital, you will lead a team responsible for improving the end to end service for Young People, including the definition and delivery of the next phase of our digital strategy. You will be equally comfortable whether you’re leading a design workshop with Young People or getting into the detail of secure software development. This new role brings together our Digital Delivery team (including live service operations), Product Ownership, Design, Youth Insight and Content, giving a brilliant opportunity to have a huge impact on our work with Young People.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides support to LGBTQ+ people who have experienced domestic abuse and are living in safe accommodation in the community. The goal is to help people prepare for independent living in their own tenancies. The Resettlement Worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Resettlement Worker then puts together a support plan and meets regularly with service users to provide support, challenge and encouragement as they make their journey.
Key Responsibilities
• To provide a high quality, flexible and responsive support service to LGBTQ+ people who have experienced domestic abuse, supporting them towards independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
• To assess the individual needs of each person and provide a bespoke support plan.
• To ensure that effective service user participation mechanisms are in place.
• To ensure a high level of customer care and practice at all times.
• To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
• To give holistic support to LGBTQ+ people accessing our domestic abuse resettlement service and to provide proactive support to these service users who are sometimes hard to engage.
• To meet face to face with service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
• To work with LGBTQ+ people to develop and review individual support plans and risk assessments.
• To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
• To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
• To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
• To assess individual service user’s suitability for independent accommodation.
• To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
• To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
• To ensure that all service users are provided with information about local services whilst in safe accommodation and during their move on.
• To ensure all service users are fully aware of their rights and responsibilities in their home.
• To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
• To work as part of a team in developing user participation.
• To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
• To devise innovative and creative ways of involving LGBTQ+ people in the running of the service with an independent approach.
• Supporting our service users to participate in group and peer support and to access online support mechanisms.
• Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals and training.
• To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its clients at all times.
• To work flexibly and outside of regular working hours as necessary.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of the post that may be required.
PERSON SPECIFICATION
Essential Experience
· Experience of working with homeless or vulnerable people, in a voluntary or paid employment setting.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness.
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing-related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple service users at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Have a look at the Job Description and Person Spec and send us your CV and a letter detailing how you meet the requirements and will do an excellent job for our service users. Don't hesitate to let us know what you'll need support with.
Please make sure your cover letter responds to all essential criteria in the Person Specification as this is how we will assess and shortlist.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Bridport shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - part time, 14 hours per week.
Shop Location - East St, Bridport, DT6 3LF
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Click the apply button to create an account and complete your application form.