Service Management Jobs
About the role
We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home.
You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.
We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.
This is a full-time, permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.
SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries. The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.
Starting salary: £24,720
Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA
Contract: The Team Administrator post is a permanent, full-time position.
Location: This post is based two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.
References: Appointment is subject to receipt of satisfactory references.
Job description
Reporting to the Deputy Director and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:
- Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
- Managing the diary of the Executive Director.
- Supporting the delivery of the SCONUL Access Scheme including:
- answering routine queries from Access Scheme users, applicants and university administrators
- providing SCONUL Access contacts with timely and relevant information about the scheme
- providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
- drafting changes to website content to reflect the scheme’s current practice and procedures.
- Supporting the delivery of SCONUL events including:
- drafting and following up invitations to speakers and other participants with support from the Project Manager
- managing and processing events registrations
- booking accommodation and travel arrangements when required
- production of event documentation
- helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
- Processing invoices and other office paperwork.
- Answering general queries from members and students phoned into the office.
- Uploading content onto the SCONUL website and helping keep the content up to date.
Skills and experience required
The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.
Essential:
- previous experience of office administration.
- strong interpersonal and presentation skills
- customer service skills including a positive, customer-focused approach
- strong organisational skills and an eye for detail
- excellent written skills in relation to the production of letters and other documents.
- a high level of IT literacy
- proven ability to work as both a team member and autonomously
- willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
- demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
Desirable:
- experience of organising diaries
- experience of organising events
- experience of using Sage
- experience of working with websites.
How to apply:
Please apply with a single document incorporating a written statement and CV by close of play on 18 July. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.
Interviews will be held on Tuesday 30 July, please do confirm in your application if you are able to attend on this date.
The interview will also include a short writing exercise.
Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.
The client requests no contact from agencies or media sales.
About the role:
As a Recruitment/HR Administrator, you will be joining a small dedicated Recruitment team providing an effective and efficient recruitment service to meet the organisation’s resourcing and staffing needs. You will be the first point of contact for internal and external enquiries and requests to the team; providing a high level of customer service throughout the recruitment cycle.
You will also be responsible for carrying out the administrative tasks for the recruitment and on-boarding of new staff and ensuring that our recruitment processes, continue to adhere to best practice, equality, fairness and relevant employment legislation. You will also be involved in the wider HR team's Projects on EDI and organisational changes, this will include designing and delivering training to hiring managers and wider SHP staff.
As an integral part of the HROD team you will have the opportunity to welcome new starters into the organisation with a positive attitude and insight into a flourishing career at SHP.
There is ample opportunity for the role to be worked from home, with an occasional need (e.g., 1-2 days per week) to attend our head office in King's Cross to facilitate interviews, attend team meetings and other business needs.
About you:
- Demonstrable experience of working in a busy office environment within HR and or recruitment with experience of working with and maintaining HR and Recruitment systems, including but not limited to ATS (applicant tracking system), payroll, HR and DBS services.
- A strong understanding of the key administrative tasks carried out within a recruitment process and of the legal requirements of the recruitment process and HR department.
- A pro-active approach and ability to work using own initiative.
- Able to understand and follow written policies and procedures, maintain confidentiality and securely protect data with an attention to detail with the ability to process and update information accurately.
- Strong time management skills, able to effectively manage workload, multiple priorities and meet tight deadlines.
- Able to use MS Office package (particularly Word, Excel and Outlook) at an intermediate level.
- Strong interpersonal and communication skills – able to communicate effectively verbally and in writing with a variety of people from candidates to hiring managers etc. and ability to work effectively as part of a team and build good working relationships at all levels.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Closing Date: Sunday 21st July at midnight
Interview Date: Monday 29th July via Microsoft Teams
Please note we will be interviewing candidates as applications are received, please submit your application at your earliest convenience as we reserve the right to close the advert before the date listed above.
If you are struggling to access our online working portal, please email the recruitment team for assistance.
The client requests no contact from agencies or media sales.
Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.
Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Human Resources Support
- Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
- Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
- DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
- HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
- Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
- Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
- Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
- Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
- Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.
Compliance Support
- Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
- Audit Schedules: Oversee audit schedules for health and safety assessments.
- Documentation Management: Document and manage the retention schedule and naming conventions.
- Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
- Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
- Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.
IT Support
- Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
- System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
- Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
- Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
- Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.
Executive Management Team (EMT) and Board Support
- EMT Support: Provide support to the Executive Management Team where necessary.
- Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
- Governance Documentation: Keep the website updated with governance documentation.
- Trustee and Member registration: Manage the registration and setup for trustees and members
Office Management
- Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
- Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
- Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
- Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
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Are you experienced in developing, managing, and growing corporate partnerships? Do you have a proven track record of building sustainable, income-generating partnerships that raise in excess of £1 million per annum? If so, we want you to play a pivotal role in our ambition to maximise income opportunities and support more children with life shortening conditions across Scotland.
We are excited to share news of an opening for a new Corporate Account Manager within our Partnerships and Philanthropy Team.
The Partnerships and Philanthropy team are moving through a period of change and growth which will set this team to strategically focus their resources and skill where it is most needed in order to attract, cultivate and retain valuable corporate partnerships.
The role
Reporting directly to our Head of Partnerships and Philanthropy, the Corporate Account Manager will work closely with our Corporate Development Manager on the development of new partnerships and to ensure a smooth transition from new business to account management. Create inspiring engagement opportunities and lead the development stage of new accounts through to implementation.
You will also have the opportunity to build, lead and manage staff, financial and physical resources within Corporate Account Management team, ensuring the cost-effective delivery of fundraising activities whilst maximising opportunity.
About you
To be successful in this role, you will have strong skill and experience in the following areas:
- Extensive experience working in corporate fundraising, ideally in an account management or combined corporate fundraising team or significant experience of working in a commercial marketing/sales position in a client facing role.
- Success growing income generated from existing accounts, maximising opportunity through building strong influential relationships and creating inspiring engagement opportunities.
- Experience of working as part of a cross-department team, to achieve the best outcome for CHAS.
- Building great relationships, internally and externally, to identify opportunities and maximise income.
- Leadership skills, including planning and prioritisation, and supporting others to reach their objectives.
- The ability to apply strong decision-making and critical thinking skills to balance investment vs return.
- Excellent communication skills with an ability to inspire
Why CHAS?
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow.
- Development Opportunities: exposure to a variety of fundraising activities
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
If this sounds like you, we would love you to apply! Follow the link to view our Recruitment Pack, contact the team and apply by answering a couple of questions and submiting your CV or completing our full application form.
We expect interviews to take place week commencing 29 July 2024.
This post is subject to a Basic Disclosure Scotland check.
The client requests no contact from agencies or media sales.
The Dalgarno Trust is looking for an outstanding Project Manager who is passionate about health and wellbeing to manage our Community Champions project. You will be an effective and dynamic project manager with the right mix of both hands-on and management skills to recruit, lead and develop a team of local volunteers. Community Champions actively engage our local Dalgarno communities in identifying health needs and improving their health and well-being by delivering campaigns, events, activities, training and signposting to other services.
Community Champions are local people who volunteer their time to connect local communities and residents with local services. The Champions have success because they know and understand the culture and language of local communities and can tune into the communities’ needs and aspirations. The Dalgarno Community Champions project focuses on reaching residents living in the five social housing estates known as the Dalgarno Wedge.
The Champions reach out to the community in different ways from meeting people on the streets, knocking on doors and engaging people through various events and networks. Talking to residents regularly provides a rich insight into identifying challenges and learning what people need to influence commissioners, other professionals, and decision makers. The Champions also support residents in making informed choices about a range of issues linked to their health and wellbeing. Through the programme the Champions are supported in gaining vital skills, training, and experience to progress them in their own professional development.
Job Description:
· Recruit and coordinate Community/Maternity Champions volunteers to promote local health and wellbeing.
· Create engaging opportunities around local and national health campaigns for volunteer outreach in order to engage hard-to-reach communities
· Manage project delivery including community research, events, regular activities and public health campaigns
· Manage the work of the Community Champions Support Worker (working 16 hrs per week) and conduct regular supervision.
· Manage the work of the Community Champions Apprentice (working 30 hrs per week) and conduct regular supervision.
· Effectively manage and monitor project expenditure.
· Work with partner organisations to maximise the impact of Community/Maternity Champions and foster good working relationships between volunteers and local organisations
· Capture case studies and news and publicise to residents and stakeholders via the Community/Maternity Champions and the Dalgarno Trust website, newsletter and other social media outlets (Twitter, Facebook, Instagram, Next Door)
· Capture and record outputs on the online monitoring database and complete quarterly monitoring reports to the bi-borough Public Health Department
· Ensure that there is a diverse and equitable access to volunteering opportunities
· Liaise with GP surgeries and health and social care providers located in and/or serving the Dalgarno Ward residents to develop a thorough understanding of their services and create referral and access pathways
· Effectively manage and offer ongoing support and supervision to Community/Maternity Champions volunteers to include: regular supervision meetings and appraisals with volunteers; source & deliver continuous professional development, to enable them to undertake community research, signpost members of the community to appropriate services and support a range of volunteer-run activities e.g. information sessions and specialist training workshops on health and wellbeing themes designed to inform and build upon the knowledge of volunteers
· Ensure all staff and volunteers adhere to Dalgarno Trust’s policies and procedures.
· Undertake any other duties as directed.
· Be willing and able to work occasional evenings and weekends
The client requests no contact from agencies or media sales.
Centre Manager – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit a skilled and experienced Day Care Centre Manager for our centre – Great Croft, for older people in Camden – based in Kings Cross. (You will also work at our other Centre – Henderson Court based in Hampstead as required)
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Take leadership responsibility (reporting to the General Manager Day Care Services) for the development and implementation of a comprehensive service of care and support for service users making it relevant for the community that it serves.
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Oversee that older people will have their assessed needs, preferences and choices met by skilled and experienced staff operating within clear, agreed and ethical care plans.
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Represent Age UK Camden and the views of the service users externally, promote partnerships and community involvement
Salary: P02 SCP 30-33 £38,936.70 to £41,961.98 pa incl. London Weighting for 35 hpw (plus 6% contributory pension scheme) and 27 days annual leave rising to 32 days after 5 years service.
Hours: 35 hours per week Contract Type: Permanent
Closing date: Monday 8th July 2024 – 12 noon
Interview date: Monday 15th July 2024
As part of the application process please submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
We are looking for an experience, people focussed individual to join our Senior Leadership Team. As the Finance Manager you will play a pivotal role in the organisations financial and legal operations, producing key financial information and utilising your experience to develop individuals around you.
As a non-profit charity, the Union is not only a great place to work, but one where you can see the impact your work has to student lives on a daily basis.
JOB DESCRIPTION FOR THE PART-TIME FINANCE MANAGER
Purpose of Role
To provide professional advice, information and reports to Trustees and the CEO on all aspects of the Union’s financial and operational performance to enable sustainability and future growth for the organisation. As a member of the Union’s management team, the post holder will provide finance and management reports and ensure all accounting and financial controls are performed in line with good accountancy practice.
Financial Management:
· To be responsible for the management of the Union’s financial affairs ensuring internal and external statutory and
regulatory obligations are met.
· To provide information, advice and guidance to the CEO and Trustees reporting on the ongoing financial viability of the Union and its activities as and when required including the compilation and coordination of budgets and forecasts.
· To ensure appropriate cash flow and investments for the organisation at all times, advising the CEO.
· To coordinate the management of the Unions finances, overseeing the accounting for income, expenditure, and assets, making recommendations for efficiencies and savings in order to obtain value for money.
· To safeguard all the assets of the Union by ensuring that control processes are in place to accurately record asset details in line with the Union’s financial procedures.
· To lead on the budget preparation process to compile, analyse and draft the organisation’s budget each year.
· To manage and develop robust financial systems to suit the organisation’s growing and changing needs under direction of the CEO.
· To ensure that all Union staff and Officers comply with the correct financial systems, procedures and controls and ensure that all statutory requirements are in place.
· To ensure effective processes are in place for assessing and managing business risk, including financial controls and insurance cover.
· To liaise with the University Finance department to submit regular management accounts, variance reports and invoices to access grant funding.
Financial Operations:
· To prepare and produce timely and accurate monthly management accounts.
· To plan and manage the Union’s tax liabilities under existing legislation and reconcile payroll and VAT payments.
· Responsibility for maintaining the Union’s Bank Mandate, ensuring that it is reviewed and amended annually.
· To oversee the processing of all journals.
· To provide support for Commercial Services areas calculating and analysing the cost of sales monthly, and trend analysis as and when required.
· Prepare for annual external audit by completing year end file with all reports required.
· To develop and implement action plans from external audit.
· To oversee accruals, prepayments, stock and depreciation monthly and post journals.
· To prepare for and attend management account meetings with the CEO and the Trustee Board Finance and Audit and Risk sub-committee meetings when requested.
· To produce reports on balance sheet reviews, and twice-yearly reforecast reports.
· Responsible for maintaining the Fixed Asset register, and review of capital investment.
· Manage the Union’s Cash Flow and prepare Cash flow forecasts as necessary.
· Monitor Balance Sheet control accounts ensuring reconciled.
· Overseeing good standards of credit control to ensure that the organisation is distributing monthly statements and debt chasing letters and where necessary instigating legal action for the recovery of funds.
· To analyse VAT transactions and produce the VAT return quarterly
· To submit the annual report and approved accounts to the Charity Commission and other bodies as appropriate and within deadline.
· To ensure the accurate accounting and authorisation of the Clubs and Societies monies and ensure that all expenditure is spent according to Union guidelines.
Staff Management:
· To ensure the smooth running of the Finance Office by overseeing the line management of the finance team.
· To ensure that the finance team produce all data accurately, on time and in the appropriate format adhering to the strict deadlines for both internal & external set tasks.
· To promote a positive working environment and a motivated finance team.
· To provide leadership, direction and coaching for finance team and to set an example of being results focused and aiming for excellence.
· To complete Personal Development Reviews with each member of the finance team.
· To manage, develop and train the finance team in accordance with the Union HR procedures, to ensure that they are meeting or exceeding agreed targets relating to performance, quality of service and standards and taking appropriate action if these targets are not met.
General Notes:
All Union employees are expected to work within the ethos of the Union and strive to achieve the following:
1. To work at all times within relevant legislation as well as structures, policies, and procedures.
2. To work co-operatively with other Union staff and officers, as well as relevant external organisations.
3. To adhere to the highest standards, especially of customer service and safety.
4. To seek to continually develop and improve Union facilities and services.
5. To keep up to date with sector developments, local competition, and students’ views/needs, where necessary undertaking market research to generate such information.
6. To undertake necessary training and to attend all meetings as requested.
7. To promote a positive and professional image of the Union to its members, customers, stakeholders, and other external people.
8. To positively contribute to the organisations ethical and environmental ethos.
9. To perform any other additional reasonable duties as deemed appropriate.
The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.
Staff are required to have a Personal Development plan and to participate in training, meetings or conference considered relevant to their job. Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff information guide.
A condition of the employment is that all staff are expected to assist in key events throughout the year. Staff are expected to portray a positive image both internally and externally of the Union by displaying standards of service integrity, punctuality, politeness, and professionalism.
The Union envisages that this post will develop through time and that the post-holder is expected to be proactive in pursuing these changes. Environmental consideration and environmental best practice are the responsibility of all Union staff. This list is not exhaustive and is a general indication - the role holder will be expected to complete any reasonable task requested of them.
The client requests no contact from agencies or media sales.
Hours: 28 – 35 hours per week (negotiable)
Purpose of the Post
To lead insight and impact of the Voluntary, Community and Social Enterprise (VCSE) sector across Bradford District and Craven, including developing and managing the Impact and Insight function for the VCS Alliance. To ensure the work of the VCSE sector is founded on good insight and that the impact can be presented clearly to wide range of audiences across the Bradford District and Craven Health and Care Partnership system. You will work in partnership with data and intelligence colleagues in Public Health and the NHS, promoting equitable outcomes for all community members.
Duties and Responsibilities
- To lead, on behalf of the VCSE sector, and in collaboration with system partners, the development of a shared set of metrics to measure the impact of the sector’s work, particularly in taking pressure off front line health and care services.
- Lead the development and implementation of an approach to demonstrate the impact of the work of VCS partners and their contribution to reducing inequalities.
- Work in collaboration with other voluntary sector infrastructure partners and their data and insight leads to help develop a joined up and collaborative approach to impact and insights across and on behalf of the VCSE sector.
- Develop, maintain and manage good relationships with a broad range of partners including, Local Authority, NHS partners, VCSE partners.
- Gather local, national, and international insight and learning to help inform investment decisions and the evolution of the VCS Alliance and its delivery partners’ work.
- Provide insight and learning for VCS Alliance staff, and VCSE advocates across the health and care system, to help them inform, advocate, influence and/or inspire.
- Present insights to a wide range of audiences, which includes senior leaders from different sectors, for a range of purposes including informing, advocating, influencing, and inspiring.
- To work in collaboration with system partners, including ICB and public health staff, to access relevant data that be translated into insight required to demonstrate impact of the VCSA and its delivery partners and wider VCSE organisations.
- Support the monitoring, learning, evaluation of programmes for the VCS Alliance and its delivery partners.
- Produce regular reports which help demonstrate the impact and learning of the work of the VCS Alliance and its delivery partners.
- Support the continued development of insight collection methods across a variety of projects.
- Engage in insight and impact conversations on behalf of the VCS Alliance with colleagues with similar roles across the BDC ICB system and the wider VCSE sector.
- Liaise with external evaluation agencies as required, ensuring that their insight is integrated within the VCS Alliance impact and insight system.
- Assist the Operations Director in managing all aspects of GDPR on behalf of the VCS Alliance, including acting in the role of Caldicott Guardian.
General Requirements
- Undertake personal training as required.
- Attend regular supervision sessions and staff meetings.
- Support general VCSA administration by handling inquiries via the telephone, email and drop-ins.
- Provide relevant information for VCSA’s newsletter/s, mailings, website and social media.
- Comply with all organisational policies and procedures.
- Promote VCSA with all stakeholders during the duties of your work.
- Undertake any other duties prescribed by your line manager.
Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.
Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
We are looking for a registered manager for a Therapeutic Residential Children's Home in South Reddish. This is an exciting opportunity as a Registered Manager, you will be managing an existing established therapeutic children’s home but also you will be working to set up and register the adjoining property as a new 1-2 bed Therapeutic Residential Children's Home, managing a joint team for both homes.
Both Children's Homes with be working with children who have experienced trauma. You will work with your team to provide a safe and nurturing home for the young people that you support, we provide compassionate, nurturing care for children who are in crisis and have complex needs, supporting them to move from a difficult past to a brighter future.
Location – South Reddish, Stockport
Hours - 37.5 hours per week
Salary - £45,518per annum (£23.34ph rising to £29.18ph for weekends)
Sleep in Payment of £96.00 per sleep
- 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years.
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity, and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme.
- Eligibility to apply for Blue Light card.
- Proud to be a real living wage employer.
- Refer a friend scheme, be rewarded for recommending a friend to work with us.
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
- Access to our Employee Assistance programme for you and adults at your home.
Here at Together Trust our vision is to champion a better future for the children, young people, and adults we support.
Main Responsibilities
As a Registered Manager you will manage a residential care team and have responsibility for a residential children’s home, ensuring a high-quality service within the home is developed and to perform within organisational policies and procedures, the National Minimum Standards and the legislative framework pertaining to children’s homes.
The Ideal Candidates
We are looking for existing Registered Managers or Assistant Managers, and a proven record for getting results from their staff team.
We are looking for the following:
- Registered Manager’s Award (RMA Children) (combined management & care award).
- Significant residential childcare experience
- A sound understanding of Ofsted regulations and expectations.
- Ability to demonstrate effective leadership.
- Ability to achieve service delivery to national standards.
- Passion to develop further services for children/young people.
- Has the right to work in the UK (we only accept applications from UK based candidates as we are not part of any visa sponsorship scheme)
Full Job Description is attached.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
Apply now!
If you think you might have the relevant skills and experience, we are looking for, please get in touch or apply now.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.
We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.
Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
A fantastic children’s charity are looking for Registered Manager, based in Banbury.
Salary: Up to £50,400 per annum plus £750 on Call allowance – Depending on experience and qualifications.
Contract/Hours: Permanent, Full Time, 37 hours per week - Generally Monday to Friday with some flexibility to meet the needs of the service.
As Registered Manger this is your opportunity to advance your career by creating a highly professional setting that provides a warm, nurturing home environment for the young people to live in.
The service is a residential short breaks centre for children and young people between the ages of 5 and 18 years, with severe, profound, or multiple learning and/or physical disabilities who may have complex health care needs.
You will lead, inspire, and motivate your team to hold the highest aspirations for the young people, you will liaise closely with Ofsted to ensure regulatory compliance and excellence, whilst creating a safe environment. You'll be responsible for creating and maintaining the culture across the service working alongside an established experienced team providing high quality care towards transforming the young people's lives. You and your staff will work closely with the young people's family, health, education, and social care partners, to provide them with high quality support.
The successful candidate will have substantial management experience in Residential care, or equivalent experience and will hold a NVQ Level or Diploma level 5 in Leadership and management in Residential Children’s services qualification, or a willingness to work towards the level 5 with completion to be within 2 years.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity, adoption, and paternity packages
- Pension with up to 7% employer contribution with included life assurance cover
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
If you’re interested in hearing more, please do get in touch ASAP for the full job pack.
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The role
This is an exciting time to be joining UK Youth. We have recently been through a strategy refresh and are now better positioned to deliver on our ambitions that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
This role will lead design projects to shape UK Youth’s support to young people and professionals working with young people. This could include structured youth work programmes, grant funds, professional development programmes, and campaigns.
You will be confident in taking a human-centred-design approach to tackle some of the youth sector’s knottiest problems. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work.
In 2024, our priority topics for youth work programmes and network development are: mental health, employability, youth social action, outdoor learning and physical literacy.
You will work closely the research, evaluation, policy, service delivery, network development, and fundraising teams. You will meaningfully involve young people and the professionals who support them in the design process.
You will design solutions to important problems, ensuring that they are feasible, equitable, and impactful.
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Who we're looking for
We are looking for candidates with an understanding and empathy of the current issues facing young people, with experience of managing effective projects on a national scale, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people. We are looking for someone who is proactive, inclusive, inspiring, highly-organised and uses their initiative to find creative solutions and manage multiple priorities.
Experience we're after
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Experience of leading the design of interventions (digital and/or physical) for young people and/or those who support them.
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Experience of developing proposals to time-limited funding opportunities, including the development of theories of change, project budgets and proposal narratives.
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Experience of managing projects across the end-to-end design process; using human-centred-design methods and mindsets.
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Experience of developing high quality youth work programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable).
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Experience of designing and delivering professional development programmes (desirable).
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Experience of people management (desirable).
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you:
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th July 2024 at 11:59pm (Midnight)
Interview dates proposed: week commencing 15th July 2024
Please note: shortlisted candidates will be asked to share CV's with the hiring team prior to interview.
The client requests no contact from agencies or media sales.
About Us
Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.
Summary of Role
The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.
The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.
You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.
Responsibilities
Grant Management
● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East
● This includes leading on, and managing a small team, to:
▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.
▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.
▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information
▪ Review reports from partner organisations to ensure effective use of Choose Love funds
▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.
▪ Working with the Director of Programmes / Head of Programmes to attend monitoring trips to the region
▪ Support the Safeguarding Lead on Safeguarding organisational development for the region as needed
▪ Problem-solving with partners on how to get funding into challenging contexts
Partner Relationship Management
● Build meaningful, effective ongoing relationships with new and existing partners.
● Lead partner calls and track key takeaways and actions to share internally.
● Lead on regular check-ins with existing, long-term partners.
● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.
● Maintain up-to-date understanding of the needs of partners.
● Supporting Choose Love Fundraising
● Support with narrative reporting to donors - capturing the work of our implementing partners in the region
● Support with developing proposals for donors to Choose Love
● Respond to ad-hoc requests for information from prospective and existing donors
● Support with organising and hosting donor trips to the region
● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate
● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts
Regional Strategy
● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT, to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.
● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy
● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations
● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies
● Maintain an up-to-date expert understanding of the changing context and needs in the region
● Lead on Choose Love’s involvement in CRLM, including inputting and implementing the new strategy, processes, and systems
● Participate in relevant sector / regional meetings
● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region
People Management
● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs
● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave
● Support CRLM in recruiting and utilising advisors and consultants
Internal Communications
● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts
● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team
● Support the ELT with information to feed back to the board about Programmes work.
● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.
Essential Criteria
● Fluency in Arabic and English (both in written and speaking)
● Experience working in a programmes or grants-focused role related to the Middle East region
● Experience in the humanitarian sector, ideally with people who have been displaced
● Have permission to work in their country of residence
● Ability to travel within the Middle East region
● Line management experience, with remote line management experience highly desirable
● Experience liaising with donors and external stakeholders
● Report-writing skills
Salary & Benefits
Salary - £40,000 - £47,000
The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.
Recruitment Information:
Interviews will take place on the week commencing 22nd July 2024.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team
How To Apply:
Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024
Pre-employment Checks:
Employment with Choose Love will be subject to the following checks before your start date:
● A satisfactory Disclosure and Barring Service (DBS) check
● Receipt of two satisfactory references
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.
Contact Information:
To explore the opportunity further or for any queries you may have, please contact the Choose Love people team.
How To Apply:
Interested candidates are invited to apply by sending their CV and a covering letter by noon 9th July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as the Group Social Value Manager at LHCPG, where you'll play a pivotal role in shaping and delivering our social impact strategy. Working closely with various teams, you'll integrate social value principles into our products and services, fostering innovation and partnerships to drive positive change across Great Britain.
What You'll Be Doing:
- Lead the integration of social value priorities into LHCPG's products and services.
- Establish LHCPG as a leading authority in social value, internally and externally.
- Build and nurture a network for innovation in social value approaches.
- Stay abreast of social value trends, best practices, and regulations.
- Align LHCPG's social value strategy with our mission, vision, and external influences.
- Support clients and suppliers to deliver their social impact priorities.
- Develop and implement social value measuring approaches and standards that enable social value data and information to be collected and recorded, across LHCPG’s operational activities.
- Support the delivery and impact reporting of the Community Benefit Fund.
- Provide guidance and training on social value principles and practices.
- Produce annual social value reports and coordinate impact case studies.
What You Need:
- Ideally, a relevant degree or professional qualification in CSR or social impact.
- Expertise in social value measurement frameworks used in the public sector.
- Understanding of technology's role in driving social innovation.
- Experience in managing complex projects and influencing outcomes with stakeholders.
- Familiarity with ESG frameworks and their application.
- Strong IT literacy, including proficiency in PowerPoint, Word, and Excel.
- Excellent organisational, interpersonal, and communication skills.
- Ability to work with confidential information and meet strict deadlines.
- Positive, supportive attitude with a collaborative and flexible approach.
- Previous experience in a social value role or not-for-profit organisation is desirable.
What You Get:
- Basic salary on POC starting at £62,886
- A non-contractual and discretionary annual bonus scheme is in place based on the achievement of personal and company targets.
- Local Government Pension Scheme (Defined Benefit).
- 34 days holiday plus bank holidays.
- 36-hour week.
- Personal training and development plan.
- Cycle to work scheme.
- Employee Discounts.
If you're passionate about driving positive social change and have the skills and experience we're looking for, apply quickly to join our team at LHCPG. We look forward to hearing from you!
Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified.
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
We are recruiting for a Communications Manager who will report to the Head of Advocacy & Communications and work closely with others in the team including one direct report.
The Advocacy & Communications Team works to support all area of our work including our Stop It Now helpline and programmes, our Shore website and support for young people, our paid services including training, assessments, intervention and consultancy as well as our advocacy, fundraising, research and teams in Scotland and Wales.
You will be responsible for project managing communications for our different services, teams and brands. You will develop, manage and deliver communication plans for these areas, working with operational colleagues to make the most of their expertise.
You will lead proactive reactive national, regional and trade press engagements across the charity. This includes a high-profile national campaign and several other projects vital to our success, identifying and developing newsworthy angles.
You will maintain existing relationships with journalists and build new ones to raise support of our work and advocate for the importance of preventing child sexual abuse. You will support and develop the skills of our spokespeople and work with case studies to make sure their stories are told in a sensitive and engaging way.
You will also be responsible for our blog posts and growing that audience proactively finding opportunities to shine a ilght on all areas of our work.
About you
Our ideal candidate will be a communications all-rounder. You'll be a great project manager, able to plan and stick to timeline, understanding how to bring in and get the mot out of everyone involved.
You'll be at home working with journalists, spokespeople and case studies. You will be energetic and proactive to find, shape and sell stories.
You'll be on board with our mission to prevent child sexual abuse through working with people who have committed it or are at risk of doing so, plus the families and professionals around them.
What you'll get from us
It's a busy year for us as we start to develop our new 5-year strategy, overhaul our websites, embed our new brand and identity that was launched last year and deliver a high performing national multi-channel campaign that makes a difference to society and individuals and protects children.
Your skills will rapidly develop as you work on and link up several areas of communications, working out how best to speak to our varied audiences about the importance of a topic that might not be obvious to them.
We have a strong media preence that we want to expand with a renewed focus on less well known areas of our work. Supported by an experienced team and expert spokespeople, you'll be the leader who makes that happen.
We offer hybrid working with a minimum of 2 days working from the office. We offer a NEST pension, 25 days annual leave rising to 30 days (plus statutory bank holidays) after 5 years' service, up to 5 days learning and development per year to make sure you stay on top of your game, an employee assistance programme and the option of Benenden medical cover.
The client requests no contact from agencies or media sales.
Our client, a leading London university, is looking to appoint an Education Manager to lead the administration for all the on-campus and online taught programmes, including student and academic support.
This is a full time FTC, running from end July 2024 to end January 2025 in the first instance. You will be required on site 60% of the time, flexibility around days and times is a must.
The post holder will be an experienced, enthusiastic, and innovative individual with a track record of planning, implementing and managing effective programme administration and quality assurance within a professional or higher education environment. Key duties include:
- To lead and manage all aspects of educational support and programme administration for departmental programmes, accountable for the delivery and development of services which focus on an exceptional staff and student experience
- To lead on student facing matters, such as enquiry management, student welfare and safeguarding (including supporting any under 18s), complaints, appeals and assessment and progression.
- To work with the Heads of Programmes, the Director of Education and the Head of Operations to ensure that staff resource allocation supports an effective student timetable and an efficient use of teaching staff.
- Line management of the Programmes Managers, and oversight of the Programmes Team.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.