Service Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Relationships – North
£60,000 - £80,000 per Annum
Location; Hybrid with travel as and when required for the role to meet commissioners and visit services.
United Response are not just a social care provider – We are a charity dedicated to championing the rights of people who have learning disabilities, Autism and complex needs to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.
Key Purpose of the role
As a Head of Relationships, you will Build and maintain the relationship with target local authorities, making sure we understand what local authorities need and want and grow our income and increase the provision of our services.
The role will be to ensure that exceptional business relationships are developed with our commissioners guaranteeing the long term sustainability of the contracts. You will be the subject matter expert for your assigned commissioner and Local Authority and negotiate new business outside of the frameworks and tenders. While assessing service delivery against contracts and provide feedback on any gaps in operations, you will convey any necessary changes with the commissioners.
Who you are
To be successful, you will have senior level experience of being a Relationship/Account Manager for Local Authorities, Commissioners or Multi-Million corporate clients. With credibility in building relationships with public sector funders/commissioners you will have significant experience of negotiation and able to apply different techniques to varying situations. You will have leadership and motivational experience with a multicultural staff team with the ability to create a high performance environment, for all our contracts while setting and monitoring measures that reflect the corporate objectives and customer goals.
Please refer to the full Job description and person specification attached
Who is United Response?
United Response is a leading national charity. We were founded in 1973 with just one service in West Sussex. We now support around 2,000 people, work in 400 locations across England and Wales and employ more than 3,500 staff. In our work we aim to be CREATIVE, STRONG, HONEST, RESPONSIVE and UNITED.
United Responses’ culture of inclusion, focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.
United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident employer, providing support to applicants with mental and or physical disabilities.
We reserve the right to close this advert before the closing date - therefore dont delay, submit your application today!!
The client requests no contact from agencies or media sales.
- Leadership Experience: Experience of leading, developing and supporting a team to deliver excellent, timely and effective services.
- Change Management: Proven ability to design, implement and review complex business processes, making recommendations for change and implement them where necessary.
- Quality Assurance: Comprehensive experience of successfully leading a programme of quality compliance and assurance in a regulatory environment.
- Learning and Development: The proven ability to lead the design, implementation and delivery of a departmental training plan, making recommendations on future training needs and modes of delivery.
The Motor Neurone Disease (MND) Association is dedicated to supporting and empowering people living with and affected by MND.
We are seeking an enthusiastic and dedicated Area Support Co-ordinator to lead, manage and support teams of volunteers, develop, and maintain relationships with local services, and ensure that people living with and affected by MND receive an exceptional service, improved support, and are at the heart of our care initiatives.
A fundamental part of the role is ensuring individuals affected by MND receive tailored support. Your responsibilities will include leading and coordinating volunteer activities, developing branch and group capacity, and establishing new groups as needed.
A key focus will be understanding local needs and collaboratively planning, designing, and delivering support activities. You will build and maintain excellent relationships with our wonderful volunteers, care centres/networks, care co-ordinators and multi-disciplinary health and social care professionals, hospices, other partners.
We are in search of someone who can:
- Identify and address support issues by working with volunteers and individuals affected by MND.
- Guide collaboration within the branch and group network, fostering a supportive environment.
- Proactively manage the recruitment, selection, and induction of volunteers.
- Facilitate local learning, development, and networking opportunities for volunteers in collaboration with Association colleagues.
- Enable effective communication between volunteers, staff, and the wider Association, promoting a culture of collaboration.
This opportunity is home-based with travel requirements across Hertfordshire and Essex.
What are we looking for?
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
- Experience of working with vulnerable people and/or carers and families.
- Demonstrable understanding of the management of risk and safeguarding.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading directly managed and/or coordinating self-managed groups of volunteers.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Excellent communication, interpersonal and presentation skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Senior Fundraising Manager, Challenge Events (FTC – 1 Year)
Do you want to work alongside some of the biggest and best mass participation events in the world and manage an experienced team of fundraisers? Then the role of Senior Fundraising Manager, Challenge Events could be for you.
The salary for this position is £43,617 per annum.
Role Overview
You’ll be leading the Challenge Events team in the delivery of the charities third party event portfolio including the likes of the TCS London Marathon, London Landmarks Half Marathon and The Royal Parks Half Marathon. You’ll work across the wider Fundraising and Marcomms teams, and with external stakeholders and event organisers to lead a team to market and manage a diverse portfolio of third party sporting events across running, cycling, walking, trekking and other disciplines. You will work towards ambitious growth targets and provide an exceptional supporter experience to the 3,500+ supporters the team manage annually. This is a 1 year fixed term contract.
About You
- You’ll be a strong people manager and competent working with multiple stakeholders.
- You’ll also be an experienced fundraiser, used to working towards ambitious targets.
- You will have a passion for event delivery, project management, marketing and excellent supporter experience.
- You’ll have experience of managing third party event portfolios, and have a good understanding of marketing, stewardship and stakeholder liaison.
About The team
Challenge Events raise significant income and the team is a crucial part of the Mass Participation department, which sits within public fundraising. The Mass Participation department is also responsible for Owned Events & Products and Virtual Events, raising £6m per year overall.
What we can offer you
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
Please refer to the full job description below for more information.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the careers page of our website before you apply.
Closing Date: Monday 15th July
About The Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-215 218
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with an excellent animal charity to find their Creative Services Lead. This role is a 12-month FTC.
The charity offers a flexible working environment, with options to work remotely or hybrid from either their London or Godmanchester office.
The creative services lead is an instrumental role in our Brand and Marketing team, working with colleagues across the organisation to deliver best in class, inclusive creative work, championing efficiency and collaboration. They will ensure the timely delivery of strategic brand and marketing projects, which will have the biggest impact in supporting the charity to achieve our vision of a world where all pets are well cared for in loving homes for life. They are responsible for reviewing briefs, scheduling and resourcing effectively, developing forecasting tools for allocating creative resource, and ensuring the correct technical skillset is assigned to each project.
Key Responsibilities:
· Ensure all stages of projects from conception to completion are managed and met according to the brief, budget, resource and deadline deliverables.
· Provide guidance to executive leadership team on the sequencing, alignment and governance of multiple organisational wide projects optimising budget, time and resources.
· Support teams to refine briefs as needed, review against the charities priorities and objectives.
· Work closely with creative and content, marketing, comms and digital teams to book the relevant resource (internal and external) and skillsets to deliver against each brief.
· Work with existing systems to log projects, project history, manage schedules and client expectations, including ensuring all work is approved by the brand and creative content manager.
· Monitor resource and projects across teams, conduct cost/benefit analysis and share regular reports with senior leaders on key team metrics with actionable recommendations for future projects.
· Make recommendations and implement changes to ways of working to improve efficiency and creative output.
· Work across multiple projects, ensuring all parties are informed of progress and challenges.
· Build relationships with stakeholders in order to understand their requirements and use this effectively to plan multiple work-streams and projects, balancing creative needs and Woodgreen’s objectives.
· Provide leadership to teams, sharing skills and expertise and identify and implement opportunities for upskilling.
· Manage spend across all external suppliers, ensuring cost efficiency and value for money, regularly reporting on budgets and forecasting.
· Manage the print production process, including writing print specs, sourcing competitive quotes, managing a roster of suppliers and keeping abreast of the latest print technologies.
Person Specification:
· Extensive proven experience of project and account management.
· Substantial experience of working in a team that works across multichannel projects varying in size and scale.
· Significant experience working in a creative or brand-based environment.
· Substantial experience of the creative process from start to finish.
· Substantial experience of managing external relationships specifically with agencies, freelancers and production companies.
· Advanced knowledge of all marketing channels, both on and offline.
· Ability to manage multiple project deliverables and competing priorities.
· Managing projects from exploring the full potential of each brief through the creative process to completion including post project evaluation.
· Communicate matters of logistics and scheduling to all stakeholders clearly, ensuring all areas of remit/responsibility are understood and agreed.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We have an exciting new opportunity for an Operations Manager to join the management team of this well-known local charity. The successful person will be working alongside our Centre and Shop Managers, and together will work as a team with responsibility for the day to day running of the Charity. Volunteers are at the heart of our charity and are central to all we are able to achieve so previous experience of working with volunteer is desirable.
Romsey Cancer Support Centre (Jane Scarth House) is a registered charity that has been providing practical support since 1995 to anyone whose life is affected by cancer. For the last 10 years we have operated as a completely independent charity.
Jane Scarth House, in the centre of Romsey, is a walk-in centre providing emotional and practical support with all services provided free of charge. Only a couple of hundred yards from Jane Scarth House is Jane’s, the charity’s shop, whose profits are used solely to help fund the services from Jane Scarth House.
The Operations Manager will lead on the development and review of policies and procedures and the implementation and use of technology/systems to enhance our effectiveness. They will also ensure our processes are compliant with regulatory/financial controls and be able to oversee facilities and infrastructure.
This part-time (0.5) role is based in Jane Scarth House with some flexibility to work from home at times.
We are looking for someone who is a great team player, a good organiser, has experience of a multi-disciplinary operational role, can work on business/financial plans, can monitor a risk register, who likes variety, who can set their own schedule (and keep to it), is prepared to research topics and take advice on best practice and who more than anything wants to be part of the next stage of our charity’s development.
Please see the job description for more details.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Thank you for your interest in our wonderful charity.
At Peter Ashley Activities Centres Trust, we change lives by providing exciting and enriching indoor and outdoor activities to children, young people and members of our community in our beautiful heritage setting high above Portsmouth.
We work hard to achieve our goals and we have a vision to be the leading activities charity in the South of England.
If you are passionate about inclusion, activities and supporting children to be their best, and you meet our essential criteria, then we are interested in hearing from you.
The essential criteria are listed in the job pack which can be downloaded in pdf format.
As well as meeting our essential criteria, applicants must have a full and clean driving licence and will be subject to a DBS check as well as reference check.
The Activity Manager works with the Head of Operations and other managers and the Board to fulfil the aims of the Charity.
The Activity Manager is responsible for the management and delivery of all activities and activity related matters across the Leisure Department and residential provision.
The Activity Manager will lead by example and demonstrate excellent customer service in all their interactions with our customers and visitors.
The Activity Manager ensures that the objectives are met by working with the management team, partners, other members of staff and volunteers to deliver and develop sustainable activities, securing the necessary resources, and meeting financial and operational targets and commitments.
The Activity Manager leads on the identification, specification, pricing, compilation and submission of all activity-based projects, contributing to bids for funding.
The Activity Manager, Fort Purbrook is part of the Trust team and is expected to follow all rules of employment as laid out in the Staff Handbook, to work to the Vision and Mission of the Trust and to actively contribute to our success by sharing and discussing ideas, by maintaining high standards of work and by building effective relationships with current and prospective clients.
The Activity Manager, Fort Purbrook reports to the Head of Operations. Activity Manager, Fort Purbrook will follow all reasonable instructions given by the Head of Operations and/or senior managers of the Trust.
To apply, please download our supporting documents and submit a covering letter explaining why you feel you are the right fit for the role and append your current cv. Applications should be submitted using the application tool by noon on the 5th July 2024. Shortlisting will take place shortly afterwards and interviews will be arranged to take place the w/c 8th July in person at Fort Purbrook.
Our supporting documents include:
· Job description and person specification
· PAACT competencies
Our retained HR consultant, Rebecca Labram, will be in contact with all applicants following shortlisting and any queries should be directed to Rebecca through the applicant management system.
We are committed to Equality, Diversity and Inclusion and applicants are encouraged to complete the Equal Opportunities Form on the applicant management tool. Responses using this tool are anonymous.
Your personal data is safe with us. A copy of our privacy policy is available on our website Privacy & Data Policy for the Peter Ashley Activity Centres website.
Please do not apply if you do not meet the essential criteria in the person specification. We will shortlist applicants carefully against the person specification and any criteria that cannot be demonstrated at application stage will be assessed at interview through competency questions and through practical exercises.
If you have access requirements or an access rider, please include these with your application so we may support you.
The client requests no contact from agencies or media sales.
About the role
Our Surrey Volunteer Recruitment Manager (VRM), who must be based in or very close to Surrey, works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Ideally you will have knowledge of Surrey, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment (under review), additional day off for your birthday, charity worker discounts.
The Rugby Portobello Trust (RPT) is a North Kensington charity that has been supporting children, young people and families from all across west London since 1884. Through arts, sport, music, mentoring and support in academics, employment, mental health and wellbeing, we help children and young people in our community to overcome barriers to reach their full potential. We have a team of around 40 staff members and we support more than 1,300 children, young people and families every year. We run services six days per week and we are supported by more than 200 volunteers and 1,500 local funders. The Rugby Portobello Trust is a part of the national charity People Potential Possibilities (P3 Charity).
This is a really exciting time for the charity as we celebrate our 140th anniversary and look towards our next phase of development to ensure we’re offering the best possible support to the next generation in our community. To do this, we are recruiting for a Director of Youth and Family Services to lead and manage operational service delivery and the delivery of our outreach and community engagement in and around west London. The Director will ensure the delivery of excellent services through innovation and co-production and foster an organisational culture that strengthens our brand and stays true to the values and mission of RPT and P3 Charity. You will embed a people-first, values-based ethos and maintain an environment where safeguarding is central. You will support the retention and development of both existing and new programmes in conjunction with the Director of Fundraising & Communications and in line with the values and strategic vision of the organisation. In addition, you will be an integral member of P3’s Senior Leadership Team, manage a number of operational leads, and work closely with the Chief Operating Officer to support the development and long-term vision of RPT and P3 Charity.
The successful candidate will have grass roots experience relating to youth work with an understanding of the challenges that face young people. In addition you will have experience of developing and delivering youth/family services having worked at a senior and strategic level. You will have led on change management and transformation projects, with demonstrable experience of managing and leading teams effectively. A people person at heart, you will enjoy working in a busy, vibrant environment with the ability to build relationships at all levels and be confident acting as an ambassador for the charity. You will be solutions focused and well versed in providing operational leadership in a similar environmental, with a good understand of the complexities and challenges that face a youth/community organisation such as RPT. You will ensure the wellbeing and safety of all stakeholders and staff and be able to demonstrate experience of having done this previously in a leadership role. This is a fantastic opportunity to join a friendly, passionate team and we are looking for someone who will bring the same level of passion for the role and our mission.
Rugby Portobello Trust are partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining RPT and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Who We Need section in the Appointment Brief. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
We are seeking a skilled and compassionate HR Manager to join our team and support our mission by overseeing all aspects of human resources management within our organisation.
The successful candidate will be responsible for developing and implementing HR strategies, policies and procedures, ensuring compliance with relevant laws and regulations, fostering a positive work environment, and supporting the professional development of our staff.
This role is important to the charity’s success. People are our most important asset, and you will be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives. Promoting the organisation’s values and shaping a positive culture is a vital aspect of the role.
Reporting
This role reports to the Director of Finance and Administration.
Key Responsibilities
1. Recruitment and Onboarding:
· Develop and implement effective recruitment strategies to attract top talent.
· Coordinate the hiring process, including job postings, interviews, and offer negotiations.
· Facilitate smooth onboarding processes for new employees, including orientation and training programs.
2. Employee Relations:
· Advise employees and management on HR-related matters.
· Handle employee inquiries and concerns, providing guidance and resolution as needed.
· Conduct investigations into employee complaints or disciplinary issues and recommend appropriate actions.
· Nurture a positive working environment.
3. Performance Management:
· Oversee the performance appraisal system, including goal setting, performance evaluations, and feedback mechanisms.
· Provide support and training to managers on performance management best practices.
· Identify opportunities for employee development and career advancement. Assess and monitor training programmes.
4. Policy Development and Compliance:
· Improve and maintain HR policies, procedures and initiatives in accordance with legal requirements and organisational strategy.
· Ensure compliance with relevant employment laws and regulations.
· Keep abreast of industry trends and best practices in HR management.
5. HR Administration:
· Maintain accurate employee records, including personnel files, absence records and HR databases.
· Prepare and analyse HR metrics and reports to inform decision-making and identify areas for improvement.
Qualifications
- Bachelor’s degree in human resources management or a related field. CIPD certification is essential.
- Proven experience in HR management, preferably in the charity sector or a similar non-profit organisation.
- Strong knowledge of UK employment laws and regulations.
- Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation.
- Demonstrated ability to handle confidential information with discretion and integrity.
- Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
- A proactive and solution-oriented approach to problem-solving.
- Commitment to the mission and values of our organisation.
This is an exciting opportunity for an experienced HR professional to contribute to the success of our charity and make a meaningful impact in the lives of others. If you are passionate about HR and dedicated to supporting our mission, we encourage you to apply.
Meningitis Research Foundation is an equal opportunities employer. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, religion, or age.
About Canterbury Cathedral
Canterbury Cathedral is the cathedral of the archbishop of Canterbury, the leader of the Church of England and symbolic leader of the worldwide Anglican Communion. Located in Canterbury, Kent, it is one of the oldest Christian structures in England and forms part of a World Heritage Site.
Canterbury Cathedral relies heavily on the varied team of committed, knowledgeable and enthusiastic Volunteers who contribute immensely to the Cathedral.
We are seeking a talented and experienced individual to develop strategic focus and direction for the Volunteer population (approximately 500) as well as providing a professional advisory service using best practice.
This is a new position that plays a critical role in bringing technical expertise to the volunteering cohort and transitioning the organisation to be truly volunteer centric.
We are looking for a talented individual to join our team who has the following.
Working knowledge of best practice in volunteer management.
Experience of developing and implementing a strategic volunteering plan .
Experience of transforming volunteer processes or introducing volunteer programmes for similar organisations.
Experience of successfully leading, managing and motivating teams.
Demonstrates enthusiasm whilst understanding the sensitivities of customer service.
Is confident, articulate and has strong interpersonal skills to be able to engage positively with diverse groups of volunteers and colleagues.
Champions a collaborative approach
If this sounds like the kind of opportunity you have been looking for, you possess the skills and experience detailed above, then we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to announce our partnership with The Tab Church in their quest to find an exceptional new Finance Manager.
Nestled near the vibrant heart of Lewisham in South East London, The Tab Church has undergone a stunning transformation under its visionary senior leadership. Fondly referred to as 'The Tab,' it has blossomed into a dynamic, multi-generational, and multicultural community.
Today, The Tab Church shines as a beacon of hope in the 21st century, delivering a powerful message of real hope and practical help through its authentic faith in God. This extraordinary growth has earned The Tab recognition as one of the fastest-growing churches in South London, boasting an active membership of over 2,500 and a robust online presence. Each week, their services are filled with passionate praise, worship, and insightful biblical teachings.
The Tab Church is now on the lookout for a qualified, organised, and skilled Finance Manager. In this exciting role, you will collaborate closely with their senior leadership and The Tab's accountant, playing a pivotal role in propelling and supporting their groundbreaking vision for the next chapter of The Tab’s journey. As the Finance Manager, you will oversee, record, and report the daily financial activities for The Tab and its subsidiaries. We are seeking someone enthusiastic about joining us in their mission of Kingdom expansion.
The successful candidate must be able to:
- Have an accounting qualification such as an AAT
- Show strong attention to detail and precision in reconciling accounts and report generation, ensuring all financial records are accurate and up-to-date
- Demonstrate excellent relationship-building, communication and teamwork skills
- Have a thorough understanding of financial controls with experience using finance-related packages
This is a fantastic opportunity to join the passionate and fun team at The Tab Church. Here, you can openly live out your faith, pray, and worship with your colleagues in a supportive workplace.
Please Note: Open to applicants who are members of other churches. Joining The Tab Church congregations is not required.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with The Tab Churches statement of faith.
Location: Hybrid, 3-4 days on-site at The Tab HQ, Lewisham
Closing date for applications: 28 July 2024
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
A note from Charisma
Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations
We are an open-access charity, funded by the generosity of our supporters, and here to help alleviate the pain and confusion caused by the death of a parent or sibling. Bereavement is devastating at any age, but for a child it is life-changing. Get in touch with us if you need support.
Our Vision:A world where no child grieves alone.
Our Mission: To help bereaved children, young people and their families find hope and healing
Our Values are very important to us and, as a member of the Grief Encounter team, you would be expected to hold these in your day-to-day work:
- Belonging - Through times of grief we deeply understand the profound influence of community. We honour heritage, diversity and important bonds that nurture our sense of self and our collective contributions to provide hope, healing and fulfilling lives.
- Courage - We’re not afraid to face grief head on and tackle difficult conversations openly and honestly with others. This gives everyone the courage to freely express their emotions and actively participate in making a difference
- Dedication - We dedicate ourselves to the lives of bereaved children and families. With unwavering resolve , we champion the needs of every child to shape hopeful futures with care, warmth and positivity, nurturing the past, present and future lives.
JOB SUMMARY
The post holder will managing and lead the effective high quality delivery of the Grief Encounter therapeutic services, including online services, through a team of Therapists, Clinical Supervisors, placement students and volunteers.
They will assist the Director of Clinical Services (DCS) in implementing and developing the therapeutic element including intensive therapeutic support, projects, budgets and service planning. This will include:
- Leading, implementing and developing therapeutic projects and service planning.
- Managing Grief Encounter therapists, supervisors, volunteers and placement students.
- Conducting assessments with families, supporting practitioners with complex cases in liaison with supervisors and delivering training.
- Ensuring appropriate safeguarding policies and guidance are being adhered to across all services, responding to safeguarding concerns and ensuring practitioners understand their safeguarding responsibilities.
- Working with the Bereavement Support Team to ensure the efficient and appropriate management of referral pathways.
Please see Job Description for more information
The client requests no contact from agencies or media sales.
Fundraising Manager
● 21 Hours per week (ideally spread over 3-4 days)
● £35,000 p.a. pro rata (£21,000)
● Working from home, but with some travel to Central London
● Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
Our work is primarily funded through grants received from charitable trusts and foundations, but we have exciting plans to diversify income to include major donors, corporate supporters, statutory awards and challenge events. This post will focus on supporting major donors, corporates and trusts and foundations.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
This is a new role, joining a small and growing Fundraising Team, with responsibility for proactively leading the cultivation and stewardship of potential and existing major donors, grant-making trusts, and corporate supporters, with a particular focus on driving significant income growth.
You will build and maintain lasting relationships with LMKs valued funders, thinking strategically and working closely with programme delivery colleagues to develop fundraising cases of support and impact reporting.
Reporting to the Head of Fundraising & Development, the successful candidate will join LMK’s core staff team, and will have a real input into our plans and strategies for the future by working with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board and trustees to develop and implement our long-term strategy.
Key responsibilities:
● Develop and deliver a structured and dynamic plan to engage high-value donors, trusts and corporate supporters.
● Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling supporters to achieve their fundraising goals.
● Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.
● Undertake prospect research, identifying prospective new funders for LMK
● Meet with and present to potential and existing funders with passion, enthusiasm and professionalism.
● Manage funder relationships, ensuring that they are kept informed of progress, key milestones and future opportunities to support the charity, and that they are thanked and thoughtfully stewarded, in order to maximise retention, and increase levels of support over time.
● Influence and shape project development and impact measurement by ensuring major funder needs are taken into account
● Work with colleagues to monitor the progress of grant-funded projects, ensuring that obligations are fulfilled within the terms of the grant wherever possible and informing funders in a timely fashion of any significant deviations from projections.
● Proactively seek out feedback from funders where appropriate, share insights with the team and use this to inform LMK practice.
● Ensure all activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
● Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines.
● Provide regular reports and information to the Head of Fundraising & Development on your progress against plan, targets and income generated.
● Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
● A proven ability to work proactively to identify new contacts and opportunities for funding through extensive research
● Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners
● Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing
● Thorough understanding of legal and charity regulations in relation to fundraising
● Skilled in identifying and developing creative, high-quality cases for support, funding proposals and impact reporting in collaboration with others
● Strong MS Office/Google knowledge, numerate, comfortable with data
● Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
● A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential.
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays)
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Please note: This 'hybrib' role is remote with some travel to London (up to 2-3 times per month).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Quality Assurance Officer
Location: Remote (UK based) with travel required
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Fixed Term Contract 12 months
Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Quality Assurance Officer role:
As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members. A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body.
Key duties and responsibilities of the Senior Quality Assurance Officer:
- To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner.
- Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed.
- Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
- To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
- Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints.
- Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered.
- To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
- Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
- Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
- Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
- To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.
What we are looking for in our Senior Quality Assurance Officer:
- Knowledge of quality frameworks appropriate to domestic violence services.
- Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.
- A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
- Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls
- Experience of writing and producing briefings and reports
- Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.
- Experience of providing and/or managing direct services to survivors of violence against women and girls.
- Excellent verbal, written and computer literacy skills.
- Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.
Benefits of joining us as our Senior Quality Assurance Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.