Service Management Jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Operations
The British Association of Plastic, Aesthetic and Reconstructive Surgeons (BAPRAS)
c£55,000 per annum
(depending on experience - pro rata for part time)
+ excellent benefits including employer pension contribution
Full / part time - a minimum of 28 hours up to 35 hours per week
(Flexible - including working from home)
BAPRAS have an exciting opportunity for an experienced and enthusiastic candidate to manage and grow a small team that will help its members to raise an awareness of the breadth of plastic surgery as well as promote innovation in teaching, learning and research.
The Head of Operations will work collaboratively with other team members and the Officers and Trustees in all aspects of:
- managing the day-to-day operations and project delivery of the organisation to ensure the effective coordination of events, communications, committees, governance and member support & services.
This job is for you if:
- you like to collaborate and manage across teams and with many stakeholders.
- you pay attention to details even when deadlines or priorities are imminent or shift.
- you can plan as well as you can firefight.
- you can be flexible in how, when and where you work. (When circumstances allow this could include attending events anywhere in the UK that may require overnight stays and / or weekend working).
We are for you if:
- you want to be part of a small, hands-on team dedicated to supporting the work of healthcare professionals.
- you want an opportunity to develop your experience in organisations committed to developing teams and the individuals in them.
- you want to receive a competitive salary and excellent benefits, including 23 days annual leave per year plus Bank Holidays (in addition the organisations are closed over the Christmas / New Year period), pension and private medical healthcare.
To apply please submit the following:
- A covering email that sets out what you can bring to the role.
- CV - no more than two A4 pages that highlight your skills and experience that will enable you to deliver what is required to do the job.
Applications must be received before the closing deadline of 11.00 am on Monday 29 July 2024.
BAPRAS are committed to equality and creating an inclusive culture with a diverse team. We welcome applications from everyone and will support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Should you need any adjustments at any stage of the recruitment process, in respect of disability, longterm health or any other conditions, then please let us know.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
You will be a fully qualified CYP MH Practitioner working within a multi-disciplinary, early intervention Mental Health Support Team (MHST) to increase and improve emotional wellbeing for 5–25-year-olds, and mental health provision within education settings.
Applications encouraged from: Education Mental Health Practitioners (EMHPs), Children’s Wellbeing Practitioners (CWPs), CAMHS nurses, other CYP Practitioners with relevant qualifications
You will have an active caseload of children and adolescents with mild – moderate emotional and mental health difficulties and will deliver evidence-based 1:1 and group interventions, employing the principles underpinning the national CYP-IAPT programme (Children and Young People’s Improving Access to Psychological Therapies). Low intensity interventions (e.g. CBT guided self-help) will be delivered in a range of education settings (primary, secondary, special, alternative provision and sixth form and further education colleges). This will range from delivering evidence-based interventions for CYP and parents/carers in education settings, with mild – moderate presentations, to providing psychoeducation and training for a range of stakeholders, including children and young people, parents/carers and education staff, promoting a whole school approach to mental health.
You will work with people from different cultural backgrounds, using interpreters when necessary, and should be committed to equal opportunities. You will also work closely with colleagues and partners in the Local Authority, CAMHS, education settings where interventions are being delivered and other relevant mental health providers. This will build upon the ICB’s and Mind’s whole school approach to mental health provision.
You will have:
- A current qualification from an accredited body to deliver evidence-based interventions for CYP
- Direct experience delivering interventions for CYP aged 5-25 with mild – moderate mental health difficulties
- Experience of routine outcome monitoring
- Experience of clinical risk assessment
- Understanding of child development and psychosocial influences
- Experience handling safeguarding concerns for CYP and adults
- A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
- Ability to form and maintain relationships (e.g. with schools), and communicate effectively with all stakeholders and young people.
PLEASE SEE JD ATTACHED FOR FULL REQUIREMENTS
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
Our Operations team are the people behind the scenes that enable Nordoff and Robbins to function day-to-day. We cover all the essentials such as facilities, health and safety, finance, and IT/systems support.
As an Operations and IT Manager you will play an important role in keeping our music therapy facilities, IT and health and safety functioning charity wide. We’re looking for someone who has excellent task-management skills, is responsive, has strong technical skills and has a can-do attitude. You’ll report into the Director of Finance and Operations and people lead the Facilities Co-ordinator, and together you will oversee the smooth operations of the London Centre.
Don’t worry, you don’t need to be musical, but you do need to be able to spin numerous plates on a day-to-day basis, working with colleagues, clients and contractors right across our London Centre to keep things running ship-shape.
What we offer
The three best things about the job (in our humble opinion):
· You will work as part of a fun and inspiring team and be fully supported to learn and develop in the role. The people are the best thing about Nordoff & Robbins!
· You will work day-to-day in our wonderful centre in leafy North London, being an instrumental part of the running of the building and key to its development.
· You will interact with music therapists, clients, colleagues and contractors on a daily basis as part of a varied role. No two days are the same!
Benefits include:
· £41,169 plus £1,500 London Weighting pa. Total salary £42,669 pa
· Pension scheme
· 31 days annual leave plus bank holidays
· Salary sacrifice benefits including cycle to work.
· Employee Assistance Programme (EAP)
· A true People First charity with training and career development as part of our core
· An inclusive culture – and lots of music!
· This is a full-time position working 4 days per week on-site (Monday, Tuesday, Wednesday and Thursday) and one day (Friday) from home.
We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Reporting to: Head of Communications & PR
Location: London WC1X. Hybrid-working offered with a minimum requirement of 2 days in the London office with flexibility to attend the office more regularly as the needs of the role dictate.
Contract and hours: Permanent contract – 35 hours per week (Monday to Friday)
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians
About the role
The Communications and Social Media Manager is responsible for overseeing the messaging and digital content of Help Musicians and sister charity, Music Minds Matter.
As a creative thinker, you will support the Communications team and wider organisation to deliver on-message content that connects with audiences. You will help the charities grow by consistently delivering engaging content across various platforms, focusing on on the purpose of the communication and how to achieve it.
With extensive knowledge of how to leverage social media, you will grow the charities’ audiences through innovative and interesting content that meets multiple departmental goals.
About you
As a dynamic and strategic communicator with a passion for driving brand success, you’ll play a pivotal role in shaping the charity’s voice and impact.
In this role, you’ll implement social media strategies that align with organisational and brand goals. Your management skills will be key as you support and guide the communications team to achieve multiple objectives, set KPIs, and deliver results. You’ll also commission and manage agencies and freelancers, ensuring smooth collaboration and goal achievement.
Your ability to bridge online and offline experiences with data-driven insights is crucial. You will develop and execute integrated strategies across digital and physical platforms. Proficiency in content management systems (CMS) and a good understanding of web capabilities are essential. You should be comfortable with written reports, public speaking, and delivering presentations.
Our work has direct impacts on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Monday 18 July 2024 at midday
Any offer of employment will be subject to providing evidence of a clear Basic DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Overview:
Headway Black Country (HBC) is a charity organisation dedicated to supporting individuals affected by acquired brain injury. With a focus on providing essential services and support, we aim to improve the quality of life for brain injury survivors and their families in the Black Country region.
Why Our Work is Needed
Acquired brain injuries can have profound and lasting impacts on individuals, often affecting their independence, cognitive abilities, and overall well-being. At Headway Black Country, we recognise the critical need for specialised support services to assist brain injury survivors in their recovery journey and help them rebuild their lives.
Vision
Our vision at HBC is to create a community where individuals affected by acquired brain injury receive comprehensive care, support, and opportunities for rehabilitation to lead fulfilling and meaningful lives.
Mission
Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives. We strive to be a beacon of hope and resilience for those navigating the challenges of acquired brain injury.
Values:
- Compassion: We approach our work with empathy, sensitivity, and understanding towards the needs of brain injury survivors.
- Collaboration: We believe in the power of teamwork and partnerships to create meaningful impact and positive outcomes.
- Empowerment: We are committed to empowering individuals to regain independence, confidence, and a sense of purpose.
- Innovation: We embrace innovation and continuous improvement to enhance our services and support for those we serve.
Job summary
The Business Development Manager (BDM) will work closely with the Chief Officer (CO) to grow the business activities of Headway Black Country (HBC).
The BDM's core purpose is to work with the CO, members of the Senior Management Team (SMT) and the Board of Trustees to identify and develop new business and funding opportunities, to enable HBC to meet our charitable objectives, specifically regarding the key themes of:
- Providing support: Offering practical advice, emotional support, and rehabilitation services to individuals who have experienced a brain injury, as well as their families and caregivers.
- Raising awareness: Increasing public understanding and awareness of brain injuries, their causes, and the impact they can have on individuals and their families.
- Promoting independence: Helping individuals with brain injuries to regain their independence, develop skills, and improve their quality of life through various programs and services.
You will provide support to the CO in the identification of opportunities, development, and submission of proposals, and managing the bid/tender processes from scoping through to implementation:
- To secure income from a range of sources to support the Strategic and Business Plans of Headway Black Country.
- To lead on the development of a range of new business opportunities.
- To build relationships with a range of key stakeholders to better position the organisation.
KEY TASKS
- Gain a full understanding of all areas of Headway Black Country to enable post-holder to identify and develop new opportunities.
- To undertake a market analysis to identify opportunities for growth, and to lead on the development of appropriate business products and services as agreed with the CO.
- To identify opportunities for service development through new funding streams, partnership, and commissioning opportunities.
- To lead on the management and preparation of funding bids, tenders, business proposals.
- Coordinate the implementation of agreed new projects and help to develop monitoring plans, and co-ordinating reporting arrangements.
- To develop positive relationships with a range of stakeholders providing funding to charities to raise awareness and promote HBC within the Region.
- Build relationships and partnerships and pursue funding avenues to realise new service activity in line with HBC charitable objectives.
- Implement and lead HBC Fundraising Committee and developing the organisation's funding strategy with the Chief Officer and Board of Trustees.
- Input into the website/ marketing materials to include new and potential development ideas.
- Collaborate and work as part of the management team on agreeing what Business Development Plans progress/ track and communicate progress and recommendations.
To be successful in this role you will:
- Possess a proven track record (2 to 3 years or more) of leading successful applications to grant makers and charitable trusts.
- Have experience in corporate fundraising and donor stewardship.
- Have experience of a broad variety of business/ fundraising opportunities relevant to the charitable sector.
- Have proven experience of developing and maintaining excellent relationships with key stakeholders to deliver tangible results.
Other Duties
- To attend appropriate training sessions and meetings, as required.
- To contribute to monitoring and audit procedures to assess and review the effectiveness of all services and the benefits to clients.
- To actively promote Headway Black Country, the services provided by the organisation, its mission statement, aims and objectives.
- All Headway Black Country employees and volunteers are required to comply with relevant Health and Safety legislation and Headway Black Country policies relating to Health and Safety and Risk Management. In particular, they have a duty to:
- Take reasonable care of both their own and others’ health and safety
- Report any adverse incident (including near misses)
- any concerns regarding both general health and safety and the well-being of clients and staff
- Undertake or participate in risk assessment, as appropriate
- Comply with relevant legislation and/or directives from relevant external organisations, such as the Health and Safety Executive
- To use facilities and equipment provided in the interests of health and safety in an appropriate manner, in order to minimise risk and avoid compromising health and safety. This includes not intentionally or recklessly misusing facilities and equipment.
This job description sets out the main duties associated with this post. It is assumed that carrying out additional duties, which may be allocated from time to time by the Chief Officer, are not excluded simply because they are not listed.
Duties of the post could vary from time to time as a result of new legislation, changes in technology or policy. In this event, appropriate training will be provided.
Headway Black Country has a No Smoking Policy
Terms and conditions
Job Title: Business Development Manager
Hours: 30 hours per week (with occasional evening and weekend work)
Contract: Permanent
Reports To: Chief Officer
Direct Reports: No direct reports
Salary: £28,378 – £32,432 (FTE £35,000 - £40,000)
Pension: 3% employer contribution and 5% employee contribution
Holiday: 26 working days (plus bank and public holidays), rising to 27 working days after 2 years’ service; and to 28 working days after 5 years’ service (pro-rata for part-time hours)
Location: Headway Black Country, Martin Hill Street, Dudley (plus regular travel around the Black Country)
Headway Black Country is an equal opportunities employer. We value diversity and welcome applications from all sections of the community.
We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace.
Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the post:
• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.
• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed
• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.
• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.
Key Responsibilities:
• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour.
• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.
• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.
• To support the established GYM youth clubs in different locations and develop new as needed.
• To take part in the GYM outreach service, including driving the youth bus as needed.
• To take part in the StepTogether service.
• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme
• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required.
• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required
• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach)
• To assist in fundraising initiatives.
• Any other duties as determined by GYM management from time to time.
Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)
We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
The client requests no contact from agencies or media sales.
We are looking for a confident individual with great interpersonal skills for this busy Neighbourhood Services role. If this is you, come and join us at ISHA as our Neighbourhood Services Officer.
Neighbourhood Services Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £34,891.50
Contract: Permanent
This is an exciting opportunity for an experienced Neighbourhood Services Officer who understands effective management of neighbourhood services and contractors to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of Neighbourhood and Estates. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing smooth running of the neighbourhoods, support and assist residents and work colleagues and someone who wants to add value within an organisation.
You will bring your knowledge and experience of conducting routine inspections of neighbourhoods and coordinate with contractors to schedule and oversee cleaning, landscaping, and maintenance activities, including building maintenance, cleaning, maintenance of communal areas, monitoring CCTV. Through regular inspections and overseeing the work of contractors, you will ensure that health and safety requirements are met. You will maintain records of inspection findings, complaints and corrective actions taken, providing regular reports to management and stakeholders on the status of cleaning and maintenance.
You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing Neighbourhood arena.
You will work closely with the Neighbourhood Services Manager, in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Conduct routine inspections of neighbourhoods to assess cleanliness and maintenance standards, identifying areas in need of attention.
- Be customer centred, welcoming new residents to their neighbourhoods and ensure information is made available on a range of local services.
- Carry out neighbourhood inspections in line with the programme set out by ISHA, such as checking cleaning and gardening meets the required standards.
- Monitor cleaning and gardening services, check cctv systems, lifts, check and test communal lightings, rotate communal bins and litter pick. Undertake visual weekly safety checks on playgrounds and equipment where applicable. Record your findings on our housing management system database.
- Take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customers experience is positive, professional and within set timescales at all times.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient, exceptional and customer-focused service to residents. This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in estate services and building inspection by monitoring and inspecting against standards and health and safety assessments.
Working closely with our key internal and external stakeholders, you will make recommendations for estate improvements and ensure the better delivery of services to customers. You will ensure health and safety are identified, reported and action as soon as possible.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour and can-do attitude will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 09:00am on Wednesday 10 July 2024
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
No agencies please.
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
What will you be doing?
You will be joining Caxton Youth Organisation during an exciting time in our strategy, as we aim to maximise our reach and support the wellbeing of over sixty learning disabled and autistic 11–25-year-olds in Westminster each year, by creating communities, breaking barriers and empowering young people through youth work. You will be central to this, developing a team of youth workers and ensuring our programmes are delivered successfully. As well as maintaining top quality accessible activities, embedding referral and activity partnerships. You will be working directly with young people 1-2 evening sessions a week and on incredible trips around the community.
What we’re looking for:
As an ideal candidate, you will bring proven experience of overseeing the delivery and management of youth programmes with learning disabled and autistic young people, directly delivering youth-led services. You will have demonstrable experience of team management and will line manage an amazing team of youth workers supporting them to grow and thrive and deliver the best outcomes for young people. You will support the organisation to meet deadlines and complete reports to be able to keep Caxton as a sustainable and impactful organisation. You will have demonstrated your ability to use reflective youth work practice and flexibility and innovation across your career. As an outstanding communicator, you will possess an exceptional ability to develop and maintain partnerships, capable of securing commitment to Caxton Youth Organisation and building a confident team. You will have proven experience of strategically thinking about developing projects and programmes for young people.
If this sounds like something you want to be part of then I hope you will download the job pack and submit a cover letter and CV for consideration.
Person Specification
What we'd love from you: (the Essentials)
- A personal commitment to Caxton’s mission to create communities, break barriers and empower learning disabled young people.
- 3+ years of youth work experience
- Experience of managing and delivering targeted youth work
- A minimum qualification in Youth Work at Level 2 or above
- 2+ years of line-management experience
- Experience of the learning disability sector and of implementing projects with learning disabled young people.
- Evidence of continuing professional development.
- A satisfactory DBS check at enhanced level is required
- Excellent written and communication skills
- Experience of successfully managing youth projects with outcomes and deadlines.
- A strong track record of developing and embedding a performance management culture with a clear development focus.
- Ability to motivate and empower staff so as to build effective teams and relationships, trust, good morale and teamwork.
Desirable
- An understanding of different communication methods, including Makaton
- Experience of detailed reporting to funders on all aspects of the programme and services
- First Aid Qualification
- A proven ability to manage expenditure budget
- Able to demonstrate a track record of strategic planning and delivery
- Level 3+ qualification in youth work
The first round of interviews will be held on Thursday 25th July 2024.
Please can you complete a cover letter which shows why you would like to work at Caxton Youth Organisation and how you meet all of criteria in the person specification. Any applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
35 hours per week
£38,390.76 per annum (based outside London)
£41,189.64 per annum (London weighting applied)
Location Flexible, home and office based working with an expectation of around 1 day a month in the office
About The Children's Society:
At The Children's Society, we're dedicated to changing young lives for the better. We are searching for a Celebrity and Talent Manager who's passionate about making a difference for children and families. Your role will be pivotal in bringing the spotlight to our cause, helping us reach out and engage hearts and minds.
The Role:
This position offers the chance to be at the centre of our cause, connecting with public figures and influencers who share our vision for a better world for children. You'll use your strategic thinking and storytelling skills, along with your extensive contacts list to weave our cause into compelling narratives that capture attention and inspire action.
Your Impact:
-Build genuine relationships with celebrities and influencers to champion our cause.
-Develop collaborative campaigns within our media and storytelling team to magnify our messages.
-Create memorable moments and content with famous supporters that audiences love.
-Ensure our values and vision shine in every celebrity collaboration.
-Strategically manage our ambassador program, keeping our mission in the limelight.
-Contribute to the effective management of resources and a purpose-driven budget.
-Keep a pulse on the entertainment and media landscape to position us at the forefront of social impact and change.
Who You Are:
-A natural at networking with a flair for persuasive, transparent communication.
-A strategic thinker with a creative edge.
-Skilled at balancing multiple projects with grace and a cool head.
-Experienced in navigating the world of celebrities and influencers.
-Driven by a cause, with the belief that a story well-told can make all the difference.
What We Offer:
-Work-life balance with our flexible working approach.
-A chance to be part of a team that values progress and inclusivity.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
The closing date for applications is 23.59 on Monday 29th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Monday 15th July.
Interviews will be held on a date to be confirmed.
IN3
The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.
We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.
We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager. You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.
The client requests no contact from agencies or media sales.
Social Media Manager
Contract: Permanent, full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK.
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in social media management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Social Media Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Content and Experience Team are a group of experts who manage WaterAid's owned digital channels and content. From compelling emails, to thumb-stopping social media content, to finely crafted web content - we're all about telling stories and creating experiences online that raise awareness, inspire brand love and stimulate action.
About the Role:
As our Social Media Manager you'll have an exciting, busy and creative role. You'll be the owner of our social media channels, responsible for bringing our strategy to life and working with lots of other teams to ensure the best use of social media to achieve wider organisational goals too.
Some of the highlights:
- Working with talented comms professionals across the world to find, develop and produce stories about our work.
- Using your creativity and deep knowledge of social media to make content that is entertaining, educational and inspiring.
- Covering iconic events and partners, like Glastonbury Festival, The Championships at Wimbledon and the London Marathon.
- Collaborating with famous friends and talented creators on shared content that will get WaterAid's message in front of new audiences.
- Owning the delivery of social media campaigns to support key fundraising appeals, brand awareness moments and mass campaigns.
- Strolling through the office in a toilet costume from time to time.
About You:
You'll need to know social media inside out, be able to think fast on your feet and be happy to get stuck into making all manner of content as part of a small but mighty team.
We're looking for someone with:
- Experience of content creation, especially assets and video for social media.
- Extensive experience in channel management and using management platforms (such as Brandwatch, Later, Sprinklr etc).
- The ability to manage stakeholder relationships globally, influence effectively at all levels and work collaboratively as part of a matrix structure.
- The ability to self-manage, innovate for continuous improvement and respond creatively to emerging trends and technology
You'll also ideally have video editing experience and would be comfortable presenting in front of camera, although these skills aren't necessary.
Closing date: Applications will close at 23:59 on 17th July 2024. The first round of interviews, held virtually, will be the week commencing 22nd July 2024. The second round of interviews will be week commencing 29th July 2024.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Young Women adn Girls Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Hours: 35 Hours per week
Contract: Fixed Term Contract until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Young Women’s Keyworker will work with young women aged 15-24 to provide specialist 1:1 support to those referred into the service. The service is designed to be a “whole system” response to women and girls in the Criminal Justice System, so a key part of the role will include building relationships with statutory and VCS agencies, to support and encourage more young women to access the Minerva service, as well as setting up specialist referral pathways for young women in the community.
About You:
To be successful as the Young Women’s Keyworker you will:
Bring an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the Criminal Justice System. Have a strong understanding of the context and challenges facing vulnerable young women and girls, including the impacts of domestic violence, mental health, and sexual health.
Bring a significant experience of working with young women experiencing issues related to offending and experience of community engagement, advocacy and support work with young people and have proven practical experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport. You will demonstrate the ability to work in partnership with relevant statutory and voluntary groups, developing and maintaining strong constructive working relationships.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 21 July 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The Head of Strategic Projects and Management (Maternity Cover) will be pivotal in the Strategic Management Department, which is a supportive and hard-working team playing a critical role in the organisation. This role involves leading strategic and project management efforts, along with reporting for the Foundation and Academy Trust, to ensure a unified approach to strategic and operational changes. The individual will conduct research to identify, propose, and lead specific projects that enhance the organisation’s development and operations. Additionally, they will spearhead the execution of the Academy Trust’s growth strategy as agreed upon.
Purpose of the role
The Head of Strategic Projects and Management (Maternity Cover) will play a key role in the Strategic Management Department. The postholder will lead strategic and project management and reporting for the Foundation and Academy Trust, ensuring that there is a coordinated approach to strategic and operational change. The postholder will lead research, identifying, proposing and leading specific projects which will enhance the organisation’s development, operations and reach. The postholder will also lead the delivery of the Academy Trust’s growth strategy in its agreed form.
Responsibilities
Strategic Development
- Identify, propose and lead strategic development opportunities for the organisation. Conduct sector research to ensure that the Foundation’s strategy is data and environment-informed. Keep abreast of political developments in relation to MAT growth and development and investigate emerging opportunities in the field. Produce feasibility studies for prospective longer-term growth and development options in line with the overall Foundation Strategy.
- Develop and maintain an organisational analysis, including undertaking and presenting research on potential joiner schools and strategic partners, such as for joint ventures and new initiatives. Champion the Foundation Office’s adoption of Microsoft Viva Goals and the Objectives and Key Results (OKR) framework across various leadership groups, leveraging the platform as a tool for collaboration and strategic planning. This includes the delivery of training workshops and either leading or overseeing regular check-ins. Monitor and track major projects across the Foundation, supporting colleagues where required with project management oversight, visibility of key activity and effective resource allocation. Roll out and then embed the new major projects approval process across Academy Trust schools, ensuring consistent usage of the documentation and a commitment to continuous improvements. Maintain an engagement plan designed to attract and secure new joiner schools and strategic partners. Review and refine joiner school and strategic partner criteria on an ongoing basis in response to internal and external drivers. In collaboration with the External Relations Department, develop marketing and communications collateral linked to both the departmental and growth strategy.
Project Management and Reporting
- Have oversight of and manage the methodology, quality assurance and compliance of major organisational projects, ensuring that these projects are well-planned and well-executed, with appropriate approval, resourcing and evaluation. With the support of others, embed effective reporting processes across the organisation so that the Foundation Executive Committee and governance Groups, Committees and Boards benefit from a comprehensive schedule of reported information.
Growth Projects
- Conduct growth research with a focus on the current educational and political climate, looking to the Department of Education and West Midlands Regional Directorate for changes and updates to relevant policy. In the event of an academy conversion, transfer, or merger, the postholder would also undertake the following duties: Convene and manage a project group comprised of representatives from the school, the Academy Trust and Birmingham City Council if appropriate. Manage all project documentation (including a comprehensive and regularly updated project plan, a register of risks and issues, an action tracker, project meeting notes, and reports to Trustees). Lead a thorough due diligence process. Support the incoming school to run a consultation process. Liaise with the Academy Trust’s legal advisers, Birmingham City Council, the DfE and other parties to bring about the completion of necessary land transfers, funding agreements, commercial transfer agreements and any required supplementary agreements. Manage the school’s integration into the Academy Trust’s operating model, ensuring that operational leads from relevant departments are kept informed of the project’s progress and issues and deliver any integration requirements. Act as a point of contact and support for operational leads, presenting issues and information arising from the due diligence process advising where actions are required. Develop and manage conversion budgets in collaboration with the Finance Department. Report to the appropriate board on project progress and risk mitigation.
2026 Foundation Strategy
- Prepare for the next iteration of the Foundation Strategy, supporting the Chief Executive Officer and Director of Strategic Management to research, write, communicate, refine, and then implement the strategy.
Leadership and Management
- Deputise for the Director of Strategic Management. Be accountable for the achievement of relevant objectives and associated key performance indicators set from the Foundation Strategy. As appropriate, represent the Foundation’s and Academy Trust’s interests in relevant internal and external fora. Play a full part in the life of the Foundation’s and Academy Trust’s communities and support its ethos. Be responsible for ensuring that relevant Foundation and Academy Trust policies are effectively implemented. Produce papers and report to appropriate Boards, Committees and Advisory Groups. Any other tasks which may be agreed from time to time with the post holder.
The post holder will be required to attend meetings (including evenings) and to travel off-site.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
General responsibilities and duties
- To support the wider department which is comprised of Governance and Risk and Compliance in addition to Strategic Projects and Management, providing ongoing advice and guidance to schools within the Foundation and growing the reputation of the department.
- To develop a clear understanding of the Foundation’s vision, mission, and strategic aims and to actively support these.
- To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
- To identify and undertake relevant training to enable continuing professional development, where resources allow.
- To prepare for and proactively engage in the performance review cycle with your line manager.
- To attend appropriate internal and external meetings, as directed by your line manager.
- To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
Person Specification
Knowledge and Experience
Essential
- Demonstrable experience of working in a project management environment within a complex organisational setting
- Knowledge of and experience in successfully applying recognised project management methodologies
- Experience of producing comprehensive research papers
- Experience of driving change and an ability to work on short and long term projects simultaneously to deliver against organisational objectives
Desirable
- Experience of working in an education environment
- Proven experience of delivering an academy conversion or transfer project to the desired outcome, on time and to budget
- Proven experience in the interpretation and application of legal advice
- Understanding of the educational landscape within Birmingham
Qualifications
Essential
Qualified to degree level with significant post qualification experience and in-depth professional knowledge acquired through experience
Evidence of continuing relevant professional and personal development
Competencies
Leader
- High expectations for all
- Collaborative spirit
- Vision
- Integrity
- Openness to learn
Leading
- Shaping the future
- Unlocking potential
- Ensuring impact
- Creating collective efficacy
- Contributing to Birmingham and beyond
General
- Highly developed written and verbal communication skills with substantial experience of writing succinct papers and documents and presenting information to senior stakeholders
- Strong attention to detail and ability to analyse complex data
- Numeracy and analytical skills sufficient to be able to manage budgets effectively
- Excellent relationship building skills, with the ability to harness collective strengths and work cross functionally to deliver success
- An excellent communicator, influential, credible, calm under pressure and able to deal effectively with a diverse range of issues
- Authoritative but diplomatic, willing to challenge constructively with strong influencing, persuading and negotiating skills
- Ability to work effectively with senior stakeholders and suppliers displaying confidence and gaining trust
- Politically astute and sensitive to the priorities and dynamics of a large educational organisation
- Self-motivated and able to use initiative to plan work effectively and prioritise tasks, staff and resources and work methodically under pressure
- A pragmatist with a positive and can-do attitude, willing to be hands on and understand the details where necessary
- Highly competent in using Microsoft Office applications
- Holding and articulating e a clear set of values and strong moral purpose that aligns with the Foundation’s mission An outstanding ambassador for the Foundation, displaying the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
- Committed to safeguarding student safety
- Committed to equality, diversity and inclusion
- A customer focus, understanding a range of needs and delivering on those needs within the wider organisational priorities
- Ability to deliver at pace
The Schools of King Edward VI in Birmingham is an educational charity supporting twelve schools and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.
CHARITY NUMBER: 529051
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Programme Manager
· Fixed term contract (maternity cover, expected up to 12 months)
· Salary £ 47,336 per annum
· Full time 37.5 hours (4 days a week minimum considered)
· Flexible working options will be supported.
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Programme Manager will work in the Centre for Ageing Better’s Homes team.
Currently, millions of older people are living in homes that are unsafe – cold, damp, mouldy or with other types of hazards. The Homes team run a series of innovation, research, peer-support and influencing projects, that all seek to ensure that no one lives in a home that endangers their health, wellbeing or financial security. We work across local and national government and collaborate with a range of stakeholders.
The postholder would be responsible for collaborating with colleagues in the design, commissioning and delivery of a number of projects. The Programme Manager will use their creativity and experience to design work that has a clear route to impact, ensuring that everything we do has a traceable link back to the people we are trying to support.
The role will also require that effective programme management processes are followed to ensure effective, timely and impactful projects (e.g. milestone planning, budget management, risk, stakeholder engagement and delivery).
About you
You will be committed to trying to tackle the housing crisis, particularly for older people at risk of poverty, ill-health and facing discrimination. Knowledge of the current housing landscape and/or ageing issues would be an advantage but is not essential.
It is important that you can demonstrate excellent project management skills, designing and delivering projects that have a clear route to impact. Working collaboratively with others and experience writing and communicating complex ideas in an accessible way are essential.
You are likely to be overseeing projects that stimulate change at the local level through supporting service redesign processes, innovation practices and evaluation. Therefore, we are particularly interested in hearing from people who have experience working with organisations to adopt new practices or undertake service redesign, and/or who have commissioned or participated in evaluations.
If you do not have this direct experience but believe you have other, transferable experience, please do apply!
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The client requests no contact from agencies or media sales.