Service Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.
We’re looking for a passionate IT Support and Logistics Associate to help us build a future where internet access is available to the individuals and communities around the world that need it the most.
Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide.
Key info
Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London
Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.
Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5%
The essentials
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support
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An interest in technology and network engineering
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A desire to grow and excel in a unique role covering a wide range of skills
Flexibility
Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site.
What’s this role’s purpose?
This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.
Interview process
3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours.
Reporting to…
This role will report to the Project Delivery Lead
Benefits
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Flexible working
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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Designated L&D budget
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Volunteering experience, seeing Jangala in action!
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Team days out
About the role
The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay - connected in remote contexts worldwide
Key Responsibilities
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Technical Support (60%)
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Provide first and second-line technical and troubleshooting support for our partners in challenging environments.
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Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks.
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Contribute to the product design and development process using experiences from troubleshooting and deployment.
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Capacity Building: train partners, develop documentation, and improve service offerings.
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Logistics Support (30%)
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Prepare and dispatch packages from London workshop
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Liaise with customs organisations globally, ensuring compliance with import regulations.
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Handle equipment stock management and manage shipping processes
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Other (10%)
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Conduct site surveys and determine equipment needs.
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Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)
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The impact you can make
Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.
Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.
Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.
Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience.
Candidate requirements
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.
Essential
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support or as a network engineer
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An interest in technology.
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A desire to learn in order to grow and excel in a unique role covering a wide range of skills
About you
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Enthusiastic and diligent
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Versatile and thorough
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High attention to detail
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Self-motivated and able to prioritise workload
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Strong problem-solving skills
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Passion for social impact
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Independent yet collaborative
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A passion for technology
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Excited about working across critical processes
About Jangala
Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population.
Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow.
We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world.
During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations.
Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK.
To apply, please send:
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A CV
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A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit
The client requests no contact from agencies or media sales.
Videographer/Editor
Employment Type: Full time, 12-month Fixed Term contract
Location: On site, London, 5 days per week, London N1 office, on location and from home when schedule allows.
Salary: £28,000 - £35,500 (GBP) plus Into Film benefits
Team: Production
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film has offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan.
Role Summary
The Videographer/Editor is a member of the Into Film Production Team and is responsible for filming and editing content for the Into Film website, training courses, social media and, when required, for advocacy, broadcast and press.
Due to the nature of the role and the need to collaborate on projects face-to-face, the Videographer/Editor will be mainly based at our London N1 office, although it will be possible to work from home when schedules allow; please note that occasional weekend and extended working hours are required, along with occasional travel across the UK.
Main Responsibilities:
- Work with the Video Production Manager and Production Lead to plan, shoot, edit and deliver video content for a range of Into Film products, including in-school events, educational/careers resources and training, screenings and Q&As, the Into Film Awards, and the Into Film Festival.
- Work collaboratively with the Video Content Manager to enrich all future content.
- Provide sound creative and technical advice in response to creative briefs to ensure high quality, creative films are delivered on time and to brief.
- Work with the Production Officer to develop their skills in shoot and edit work, as required.
- Ensure all produced content is compliant and cleared for use.
- Advise Producers with regards to safety matters on productions/events and contribute to risk assessments, taking action to mitigate against identified risks where necessary.
- Work with the Production Lead and Video Content Manager to create content that meets an agreed brief covering diversity and representation.
- Be an integral and supportive member of the Production Team.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources..
- Contribute to the regular monitoring and evaluation of the Into Film’s work.
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.
- Any other reasonable duties assigned by Into Film.
Person Specification:
Minimum Requirements:
- Ability to lead film shoots as a single camera operator with a good understanding of lighting and sound recording in a variety of situations.
- 2+ years' professional experience of filming and editing short and long form content.
- 2+ years' professional experience of working with Adobe Premiere Pro.
- Experience of producing short form content for social media channels including Facebook, Instagram and TikTok.
- Experience of colour correction and sound mixing.
- Working knowledge of rights clearance for audio-visual production.
- Ability to work with colleagues and respond to feedback to produce content that meets the needs of the target audience.
- Ability to work effectively as part of a team, with excellent communication and collaboration skills.
Desirable:
- Experience using Adobe Creative Cloud programmes, such as After Effects and Adobe Audition.
- Experience of colour grading using DaVinci Resolve.
- Experience of creating content for an educator audience.
- Experience of working with/in the charity sector.
- Familiarity with the Microsoft Office suite.
- Ability to support and train colleagues.
- A love and knowledge of film.
Closing: 9:00am, 26th Aug 2024 BST
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
No agencies please.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As Senior Individual Giving Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.
The role
In this role, you will:
- Be responsible for project leading on our retention campaigns, coordinating with a number of different stakeholders, both internal and externally.
- Be expected to manage budgets
- Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter.
- Work with the Supporter Retention Lead to deliver campaigns against agreed budgets
For more information about the role’s responsibilities, and the skills and experience required please use the Apply link to go to the full job description on the Scope website.
About you
The successful applicant will:
- Be an excellent fundraiser with vast experience managing large scale retention campaigns, including but not limited to direct mail, tele-fundraising and digital.
- Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is at the forefront of helping people adjust positively to spinal cord injury; the organisation is there for people in their darkest hours and, because their support is provided by people who have been there, they are equipped to understand what individuals and their families are going through.
Charity People is delighted to be supporting this incredible organisation to recruit for an interim part time Director of Communications and Marketing who will join the team at a key point; the charity's income has grown year on year since 2020 and they have a goal to increase that further by 2025 in order that they can meet increasing demand for their services.
The interim Director of Communications and Marketing will simultaneously oversee delivery of current plans and look to the future; putting in place structures, systems and processes to support a growing organisation and make the most of new opportunities as they arise.
Part time Director of Communications and Marketing
Contract: interim, 12 month role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Midnight on Wednesday 7th August
Interviews: first stage interview held remotely on Thursday 15th August, with a second stage interview held in person on Wednesday 21st August
Key responsibilities within the role will include:
- Lead and oversee the development of communications and marketing plans which will underpin Back Up's 2030 strategy.
- Line manage a team of three to provide leadership, motivation, support and guidance to enable members of the team to perform to the best of their abilities and work effectively together.
- Upskill and develop the staff team so that they have the skills necessary to sustain communications and marketing over the longer term.
- Be a key advocate for change management in the organisation, supporting colleagues at all levels to upskill through the delivery of wider organisational change.
- Lead the strategic development and delivery of communications and marketing practice across the charity, and work with the Fundraising, Operations and Services Teams to deliver shared business objectives and Back Up's strategy
- Have overall responsibility for creative, brand and tone of voice guardianship, ensuring that the staff team and freelancers have the resources required to implement Back Up's brand effectively.
- Ensure the provision of adequate processes and skills in-house to tell the stories of people the organisation has supported and deliver high performing content across all channels.
- Develop and implement a digital marketing and website strategy
- Model a creative, ambitious and positive culture within the communications and marketing team championing core values.
This is a wonderful opportunity to for a seasoned Communications leader to join a charity providing vital support to a community of people who have experienced a life-changing event and their families. We'd love to hear from candidates with the following skills and experience:
- Director level experience of leading successful communications and marketing teams
- Proven ability to unite diverse groups of individuals behind specific projects or initiatives
- Experience of change management with a track record of leading growth and meeting and exceeding targets
- Ability to influence senior stakeholders and board level colleagues
- Gravitas and exceptional personal credibility to act as an ambassador for the organisation with the ability to effect positive change
- Collaborative approach with the ability to establish partnerships
- Outstanding communicator and storyteller with the ability to present and write with impact
- Highly effective project management and organisational skills: ability to plan and deliver projects on time and within budget
If you're interested in hearing more about this opportunity, please send your CV to Glen Manners at Charity people in the first instance
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs.
Visit our website to find out more about who we are and what we do.
Who we are looking for:
We are looking for an experienced Senior Stakeholder Communications Officer to join our Communications and Engagement Team. You will seek out, capture and write compelling stories reflecting activities across our organisation and you will also work with our Education Directorate as a communications business partner.
You will be joining us at an exciting time of strategic development for our charity, becoming an important part of our journey with autistic people and their families to create a society that works for them.
This is a permanent role working 35 hours a week, Monday to Friday.
To apply for this role, please submit your CV and include a supporting statement clearly explaining your suitability for the role (please refer to job description and person specification). Please also complete the interview selection task and send this with your application.
Interview selection task
With your application, please share a past example of your story writing that you are proud of. This could be a case study or an example of where a story you have sourced and produced has been used in a campaign or on an organisation's channel. Please concisely explain the process you used for researching, content gathering and delivering the piece of work and the different stakeholders involved. Please outline briefly how the piece of work contributed to wider communications objectives and how it was used by the organisation.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
- Eligibility for a Blue Light Card
Where you will be working:
This role can be based anywhere in the UK and can work from home, one of our offices (London or Glasgow) or hybrid.
About our application process:
For more information about this job please contact: Nicola Rattray, Stakeholder Communications Manager.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working with the Warehouse Managers and the warehouse team to effectively support the warehouse operation, incoming goods, storage and dispatch of goods to Community Food Members (CFMs) receiving surplus food from FareShare Southwest - to high levels of compliance and service. This role will include management of a large and diverse team of volunteers throughout the week.
Duties & Responsibilities:
Warehouse Management
· Working with the warehouse team, ensure the smooth running of food intake, storage and food distribution. Liaising with food industry representatives, FareShare UK (FSUK), distribution companies and hauliers.
· Support the warehouse team in coordinating and maintaining the fleet of vans and machinery used.
· Ongoing support to the warehouse team and Head of Compliance to ensure high levels of compliance in the warehouse throughout the year and for internal/external audits.
· Alongside the warehouse team and Head of Operations, reduce waste and maximise the distribution of surplus food to CFMs.
· Report to Warehouse Manager with operational improvements to increase efficiency and implement agreed changes.
Volunteer Management
· Manage (under the direction of the Warehouse Manager) teams of volunteers from our cohort of over 200, delegating/assigning tasks, delivering training and supervising work to ensure all tasks are completed effectively.
· Support, train and coordinate volunteer van crews to deliver food across the South West.
· Ensure all warehouse volunteers are effectively supported and trained for allocated tasks and that they have the opportunity to develop.
· Supporting the volunteers’ health, safety and welfare during their shift.
· Coordinate corporate volunteer programmes and delivery, with support from the wider FSSW team.
Goods In and Storage
· Follow FSSW Goods in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties.
· Ensure pickable and non-pickable areas are ready to receive goods in and dispatch orders at all times.
· Manage storage of stock within the warehouse, including:
o Assisting with stock checks
o Ensuring effective stock rotation and sharing best practice
· Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
· Liaise with the wider FSSW team and FSUK to report quality, quantities and other issues.
Compliance and Health & Safety
· Operate according to the FareShare HACCP Food Safety Manual.
· Support the Warehouse Manager to ensure compliance with relevant Food Hygiene, Health & Safety and other standards applicable to FareShare premises, vehicles, refrigeration equipment, staff and volunteers.
· Ensure the warehouse complies with FareShare standards and processes as per the FSSW Warehouse Manual.
· Undertake relevant training in Food Hygiene and Health & Safety as required.
General
· Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
· Be willing to receive and engage positively with any visitors to the warehouse.
· Support FSSW events.
· Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public.
· Ensure the security of the FSSW Regional Centre and all assets located within it, including food.
· Driving and fork-lifting duties where appropriate.
Person Specification
Essential knowledge, skills and experience
- Ability to develop, initiate and maintain systems and procedures
- Excellent communication and interpersonal skills
- Good administrative and organisational ability
- Problem solver and competent decision maker
- Full UK driving licence (or be willing to learn as an essential part of the role)
- IT competent and able to use various IT platforms/systems
- A clear commitment to the ethos of FareShare South West, and to the agreed plans of the organisation, and able to positively contribute towards its achievement
- Experience and knowledge of adhering to health and safety standards within a warehouse operation
- Forklift truck operator’s qualification (or willing to train as an essential part of the role)
Desirable knowledge, skills & experience
- 1 years’ experience of working in warehousing operations
- Voluntary sector experience
- Experience of working with people who require support
- Experience of working within a food operation
- Qualification in Food & Hygiene Level 2
- Experience of supervising/managing staff and/or volunteers and delegating tasks
- Experience of delivering training
The deadline to apply by is the 14th of August. This is a rolling recruitment process, candidates will be interviewed as and when they are shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Feltham, Isleworth (school has 2 sites), West London
Job Summary
Are you an empathetic, highly organised and collaborative individual with direct or indirect experience of the criminal justice system? Do you have proven experience of supporting young people involved in, or at risk of, entry into the Criminal Justice System?
If so, join St Giles as our SOS+ Senior Embedded Mentor & Facilitator, where you utilise your lived experience to provide vital one-to-one embedded mentoring support to vulnerable and at-risk young people and deliver awareness-raising workshops to children/young people across educational and community provisions, on topics such as Gangs and County Lines, and Weapon Awareness.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Working with young people who have been identified as being at risk of gangs, county lines and exploitation, our successful candidate will establish and maintain positive relationships with students to provide emotional support, guidance, and mentorship whilst also advocating for their well-being and success. You will be expected to safeguard, protect and promote the welfare of children and young people, address individual student needs and challenges – utilising personal experiences, local knowledge, professional skills, and SOS+ materials to offer support and intervention, plus assist students in setting and achieving academic, personal and career goals.
We will also rely on you to collaborate with professionals to support and develop strategies to minimise the risk to students and to maintain a trauma informed approach, that recognises and responds to trauma and amplifies the voices and experiences students, as well as supporting and/or co-delivering whole school awareness sessions, professional sessions and parent/carer sessions. Providing guidance on resolving interpersonal issues and promoting a respectful and inclusive school culture are also key elements of this role.
What we are looking for
- Knowledge and awareness of the challenges and issues facing young people
- Ability to confidently speak in front of large and small groups, delivering key messages, following a session plan, and achieving learning objectives
- Empathetic and understanding attitude toward young peoples' needs
- Committed to excellent safeguarding practice and understanding of professional boundaries
- To have a Level 3 qualification in a relevant field or willingness to work towards one
- Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges.
We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 04 August 2024 11:45pm
Interview date: 09 August 2024
The Centre for Justice Innovation seeks to build a justice system which all of its citizens believe is fair and effective. We provide hands on support to front-line practitioners, conduct research into how things work, and could work better, and promote evidence-based policy solutions.
We are looking to recruit an enthusiastic intern to support the work of the Centre’s Women In Justice Programme. The position is full-time for a fixed period of four months starting in September 2024 and pays the London Living Wage. Travel costs will also be reimbursed.
What will I be doing?
Evidence review
One of the primary roles you will undertake is a review of the existing evidence base around the profile and vulnerabilities of women engaged in the criminal justice system. This review will seek to synthesise evidence about both the prevalence of vulnerabilities of justice involved women and the mechanisms between those vulnerabilities and their offending. Findings from this evidence review will be key in supporting the development of messaging for policy makers, as well as contributing to the milestones below.
Analyse data to extract meaningful insights around the complex needs of women who come to court.
Our previous research into the vulnerabilities and unmet needs of people who come to court, and people’s experiences of the court process, all suggest that we must do much better to make the court process fairer. This is especially the case for women, who often have disproportionately high complex needs, and who often also have contact with the child protection system. This work will bring together evidence on the needs of women who come to court, in part by exploiting existing Community Advice service data to identify the number and profile of women attending court with support issues, as well as developing case studies. The evidence review will also play a core role in developing a picture of the evidence around the needs of women coming to court.
Contribute to the delivery of Women in Justice policy and practice priorities:
You will also support the delivery of our strategic aims in this area, in part through the findings of the evidence review. In particular, you will work with others to deliver the following milestones:
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Analyse findings from recent fieldwork to develop recommendations to promote long-lasting change for community support for women with substance use disorders. Findings from the evidence review will ensure the recommendations are concrete and practical for policymakers, local authority commissioners and service providers.
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Support the event management of a workshop convening practitioners working in, and interested in working in, problem-solving courts for women. Findings from the evidence review will be shared within the workshops to stimulate and inform discussions.
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Promote the evidence for the use of problem-solving courts for women with policymakers. Summary findings from the evidence review will support the development of messaging for policy makers.
Development and engagement
Beyond these milestones, you will also support the development of the Centre’s Women in Justice programme, helping us develop our capacity to articulate the links between our work on women in contact with the criminal justice system and other relevant areas of work including family justice, women’s substance use and violence against women and girls. This work may involve working on the development of funding bids and supporting the Women in Justice area of focus leads in their work and stakeholder engagement. You will also attend any relevant events and parliamentary meetings that happen during this time, such as APPGs and VAWG conferences.
Support across the research team
In addition to working on the evidence review, you will support other members of the research team with research activities as required. This might include activities such co-facilitating interviews, coding transcripts, and holding an online workshop with participants.
The client requests no contact from agencies or media sales.
Nobody should be left out of learning. That’s why we are supporting a fabulous criminal justice organisation with a Reading and Learning Facilitator role in HMP Lincoln.
Our client works with His Majesty’s Prison and Probation Service (HMPPS) providing peer-led programmes at a number of prisons throughout the UK. Working closely with each prison and their staff, people in prison, as well as other volunteers and mentors, this post will lead the delivery and development of a prison-based reading and numeracy programme, which maximises opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
Our client welcomes job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role requires prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
To discuss the role further and to receive the full job description please reach out to George Cook at Prospectus.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Role Title: Supporter Contact Officer-
Salary: £35,326 pro rata
Location: London
Tenure: Temporary 6 months
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have experience providing exceptional customer service?
Would you like to work as part of a passionate, dynamic, and forward-thinking non-profit Supporter Contact Team?
Then we'd love to hear from you!
As a Supporter Contact Officer you will be joining an incredible team that acts as the first point of contact for existing and potential supporters - whether that’s by phone, email or social media. The Supporter Contact Team ensures existing and potential supporters receive great customer service, whilst facilitating continued interest and connection between supporters and the vital work that we do! This may take the form of: processing payments, maintaining supporter records, managing enquiries and providing information about ongoing appeals, campaigns and child sponsorships.
Building rapport with supporters and upselling donations and marketing various donation options and products will be a key element of the position as will maintaining supporter records, managing enquiries and providing information.
You will be responsible for:
Being the voice of ActionAid, building rapport and working with colleagues across the organisation to resolve supporter queries and problems
Providing information about ongoing appeals, campaigns and child sponsorships
Processing payments and looking into transactions
Maintaining supporter records and recording communications
Discussing the work of ActionAid and our range of products
Handling complaints and complex queries
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Job title: Young Person's Paid Internship with Adoption Alliance
Responsible to: Adoption Alliance Manager
Hours of work 10-14 hours a week, to be negotiated (flexible with evening and weekend working required)
Salary Grade 2 (£21,840 to £22,741 FTE depending on experience and skills)
Duration: I year
Location: A mixture of home-based, office based (Prestatyn) and some time spent in colleges and schools across North Wales. The successful applicant must be either based in North Wales or able to travel there several times a week.
This is a new role in the organization and the successful applicant will help us to shape the role going forward. As an internship, the post is limited to one year and the successful candidate will be offered training to meet their development needs. This role will offer the successful applicant an opportunity to play an active role in this new project which aims to improve the experiences of adopted people in schools in North Wales whilst at the same time having opportunities to learn new skills and gain knowledge and understanding in areas which are of interest to them. Help will be given to transition from this role into future training or work.
MAIN PURPOSE OF THE INTERNSHIP
To use your own lived experience to improve the educational experiences of young, adopted people across North Wales.
To work closely with the Adoption Alliance Lead Youth Worker to support the delivery of the project – for example by preparing training materials for schools, working with groups of young, adopted people, creating content for various online platforms.
To work closely with the Lead Education Officer to help deliver training to schools and colleges.
To gain experience and improve your own life chances as a result of working on this project.
To support you to develop digital content and resources which will be used in this project.
To support young people to create products that promote the purpose of the project which may include digital resources such as podcasts.
MAIN DUTIES AND RESPONSIBILITIES
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To assist in bringing together groups of young, adopted people and share experiences.
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To use lived experience to inform the current education system in North Wales
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To gain knowledge and experience within a range of work settings including social care, education, and youth work.
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To identify and undertake training which will help prepare you for the future.
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To work closely with administrative and business support staff in the Wales and Central teams to ensure the booking of venues, activities etc and gather output and outcome data from the service.
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To support the organisation by gathering statistical and other relevant information to support evaluation and fundraising activities for the service.
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To support young people who wish to have their voices heard in national and regional forums and events.
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To attend internal and external training sessions and other meetings as appropriate, in order to learn and remain up to date with adoption issues, relevant policies, working practices and systems and network with other youth work providers in Wales.
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To engage in supervision and professional development.
This job description is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. This job description will be reviewed with the post-holder at significant points for the Organisation.
PERSON SPECIFICATION
ESSENTIAL CRITERIA
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The role is available to a young person under the age of 25 years old, with lived experience of adoption/ care experience.
QUALIFICATIONS/TRAINING
or equivalent experience which must be demonstrated in the CV/application form
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Ability to communicate effectively in English and / or Welsh.
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There is no requirement for any specific qualifications or examination results.
KNOWLEDGE AND EXPERIENCE
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Good understanding of the needs of adopted or looked after children
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Experience of the education system in Wales.
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An understanding of the importance of following policies and procedures to ensure that children and young people are safe
SKILLS AND ABILITIES (All Essential)
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Good communication and interpersonal skills
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Ability to relate to children and young people
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Ability to work as part of a team
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Ability to use IT equipment
QUALITIES
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The capacity to understand and to empathise with the issues of concern for adopted children and young people and their parents
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Flexible and adaptable approach to work
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Positive and motivated attitude to work
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Team player
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Willing to learn
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Open and honest and able to fulfil a duty of candour if challenged
OTHER
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Ability to speak Welsh is desirable and respect for the Welsh language is essential
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Commitment to promoting anti-discriminatory practice and equal opportunities.
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Willingness to travel and work occasional weekends and evenings as required. (essential)
The client requests no contact from agencies or media sales.
Prospect Researcher & Trust Fundraiser
Full time – Permanent – (Hybrid)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping.
About Us
St John Ambulance is England’s leading first aid and health response charity.
From helping young people become the healthcare professionals of tomorrow, to world class training, St John Ambulance empowers people of all ages with lifesaving skills and the confidence to use them, every day.
St John people know that first aid saves lives. We deliver compassion and care at major events – everything from marathons to music festivals – provide the nation’s ambulance auxiliary, and support communities through vital projects all over the country.
Job Summary
This role will sit within the Philanthropy & Partnerships team and will be responsible for managing the prospect research function to ensure sufficient due diligence on current and potential donors whilst identifying any new opportunities. This role will also be responsible for developing and maintaining relationships with a portfolio of existing and new Trusts and Foundations in order to secure funds for St John’s vital work in the community.
The successful candidate will join a supportive, collaborative and ambitious team.
Required Knowledge, Skills & Experience
- Significant experience of undertaking research and due diligence checks within a charity or commercial setting.
- Experience of using databases and producing data-driven management information reports.
- Familiarity with trust fundraising, bid writing and donor stewardship within a charity setting.
- Proven ability to proactively seek and identify new prospects as well as producing high-quality prospect research on these individuals and foundations.
- Experience of developing bespoke fundraising proposals for trusts and foundations, or grant giving bodies.
About the Role
- Maintain a healthy and sustainable pipeline of philanthropic, corporate and trust and statutory prospects through detailed research and strategic insight.
- Lead on our ethical fundraising compliance for Philanthropy and Partnerships.
- Secure donations from grant making trusts and foundations in order to meet annual income targets.
- Research, identify and apply for funds which align with St John's objectives - both nationally and regionally.
- Monitor and manage grant reporting requirements and compliance, whilst ensuring timely and accurate reporting to funders.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
The North West Air Ambulance has been saving lives for 25 years, providing enhanced pre-hospital care. They quite simply bring the hospital to the patient, regardless of their location across the North West.
“When I regained consciousness at the hospital, my surgeon told me that whatever North West Air Ambulance Charity did prior to my arrival saved my life. The work that they do is nothing short of amazing! [Patient]
Do you want to be part of the passionate and talented team that raise funds to keep this remarkable service running?
The Role
We are looking for an Individual Giving Officer to join this reputable charity.
Duties will include:
- Meeting specific income targets and contributing to the overall Individual Giving strategy.
- Delivering acquisition campaigns including direct mail appeals, Face-to-Face recruitment and regular giving.
- Analysing income and expenditure on a monthly basis. Reporting on variances, monitoring KPI’s, making recommendations and forecasting future results.
- Delivering effective campaigns and appeals using a variety of channels.
- Developing and maintaining strong, positive relationships with supporters, donors, volunteers and team members.
The Person
We are looking for someone with exceptional written and verbal communication skills, and someone who has the power to persuade, motivate and inspire donors. You must also have the skills to negotiate effectively and build internal and external relationships.
You will be experienced at prioritising a high and varied workload to meet tight deadlines, including making decisions and working proactively to solve problems and maximise opportunities.
We are looking for creative and innovative individuals with the passion and enthusiasm to deliver results to support the charities future growth. Could this be you?
Why NWAA?
NWAA is a widely recognised charity brand within the North West. Not only does the charity impact the region so positively, but it is also an incredibly supportive, collaborative and fun team to be a part of, with a successful and vibrant fundraising team. On top of this, the charity’s benefits include:
- 25 days annual leave and bank holidays
- Cycle to work Scheme
- Life Assurance
- Cash Back Scheme which includes cash back for dental treatment and a range of medical treatments as well as staff discounts with a range of retailers
- 24-hour confidential Employee Assistance helpline
- 6% Employer Contribution to pension
- Extra days holiday for length of service
- On-site parking
- Holiday buy back scheme
- Blue Light Card
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent & full-time (although flexible working or reduced hours considered) and offers the opportunity to work flexibly from home and from the office in either Barton or Knowsley.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
I Bike Schools Officer
(Scotland)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4298)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Selected Schools in East Dunbartonshire with home working flexibility when not delivering in-school sessions
About the role
The I Bike Project has been running since 2009 in Scotland, working with schools around the country, promoting healthy travel choices in Education. As the I Bike Schools Officer you will work with selected schools around the Bearsden and Milngavie areas of East Dunbartonshire to promote cycling, scooting and walking to and from school and other journeys.
This holder of this position supports school staff and volunteers, promoting active travel within the school community. You will harness local authority resources available for active travel and create connections between schools, external partners and the bicycle industry.
Candidates should be based within the geographical area with regular travel expected and the option of working hybrid from the nearest hub base in Glasgow.
About you
You should have experience of working with children and young people. Along with working in schools, community groups, environment projects or young people in another setting.
You will also have good written and verbal communication skills. Excellent presentation skills and report writing skills alongside the ability to engage with a wide range of age-groups. You will be able to prioritise your own workload.
You will have undertaken or be willing to undertake the National Standard cycle Instructor training and bike maintenance training.
A UK clean, valid driving license is vital for this role.
We ask you demonstrate your knowledge of Active travel programmes in Scotland.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return, we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 29 August 2024.
- Interviews will take place at the Glasgow Hub on the 16th or 17th September 2024. If you are unable to attend in-person, please contact us to arrange a virtual meeting.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Location: Much Hadham
Job type: full time/part-time applications will be considered
Contract type: term-time only - Monday to Friday each week, 39 weeks per year
Salary: £19,871- £20,699 per annum (£12.36 - £12.87 per hour)
Start date: September 2024
Our client are seeking caring individuals with a passion for educating and developing children and young people, to join them as a Teaching Assistant from September 2024. It is an exciting time to join their school as they look to grow their offer and increase the admissions for 2024 and beyond. You will become part of a dedicated and friendly team of staff, committed to providing the very best in learning support
What you’ll be doing
- Supporting students with complex learning needs in their academic and personal growth, fostering a positive and nurturing learning environment
- Assisting teaching staff in planning and delivering tailored lessons and activities to meet individual needs and abilities
- Ensuring a safe and inclusive learning environment, promoting independence, equality, diversity, and respect
- Implementing individualised education plans, behaviour and personal care strategies to support students' progress
- Occasionally supporting learners with personal care and administering medication (full training will be provided)
What they are looking for
- They are looking for passionate individuals to support their children and young people to provide them with opportunities to “live life to the full”.
- Previous experience of working with children in an education and/or care environment is desirable
- Someone with good literacy and numeracy skills, that is able to communicate effectively with young people with learning disabilities
- Good ICT skills and ability to work effectively as part of a team
Why work for them
Based across 60 acres of beautiful countryside, they are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.
Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists. In addition, they also offer the following great benefits:
- A supportive and collaborative working environment
- Term-time only role - Monday to Friday each week, 39 weeks per year
- Mondays, Wednesdays and Thursdays, 8:30 – 16:00. Tuesdays, 8:30 – 17:00 and an early finish on Fridays, 8.30 – 15.45!
- Onsite training and assessment team delivering a variety of learning opportunities and development opportunities
- Recommend a friend payment of up to £500! (T&Cs apply)
- Based at our beautiful countryside location in Much Hadham
- Free onsite parking
- Discounted on-site canteen
- Paid enhanced DBS
How to apply
To apply, please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications, and experience. Applications will be reviewed, and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline.
Diversity & Inclusion
Our client embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.
You may also have experience in the following: Tutor, Teacher, Learning Instructor, Learning, SEN, Specials Educational Needs, Additional Needs, SEN Teaching assistant, Learning Assistant.
Registered Charity 1176777
#IND001
REF-215 674