Service Management Jobs

Embedded in schools across Leeds and Bradford

Ref EIM-243

Are you a skilled practitioner, passionate about making a difference to children and young people in school who live in vulnerable contexts? We are looking for an Education Inclusion Mentor to join St Giles, working alongside the SAFE Taskforces, on an exciting new initiative to support young people at risk of serious youth violence. 

This exciting initiative brings together schools and partners to support young people with challenging behaviour, enabling them to attend school regularly so they can fulfil their potential and prevent costly poor life outcomes by inspiring them to cxceed their expectations.

About St Giles and the Project

An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others. 

St Giles in partnership with Leeds schools and the Area Inclusion Partnership (AIP) and the Leeds Safe Task Force is looking to appoint a team of Education Welfare and Inclusion Mentors to support the delivery of this exciting DfE sponsored programme across the city.  Candidates will model values and behaviours to help us to achieve the programme's ambition to support learning and engagement development for our identified cohort of children and young people who live in vulnerable contexts. 

About this pivotal role

Have you worked with socially excluded or challenging young people and other vulnerable groups? Do you have personal experience of gangs, knife crime or the other issues they face? Are you able to provide 1:1 mentoring support? Then join us as an Education Inclusion Mentor.

Working as an Education Welfare and Inclusion Mentor you will have relevant experience of successfully engaging and working with children and young people in an inclusive, relational and restorative capacity to secure positive outcomes. You will understand of the needs of vulnerable children and young people, the communities they live in and of how disadvantage can impact on learning and life chances.  We would actively encourage interest from candidates who reflect the diverse communities across Leeds.

As part of the team delivering this exciting new intervention, you will need to demonstrate that you have the ability to work flexibly, and at pace to meet appropriate deadlines with independence and be enthusiastic about working with a wide range of professional partners to bring about whole system change.

What we are looking for:

Our successful candidate will be embedded in a secondary school offering intensive one-to-one mentoring to young people who have been identified by their education setting as needing targeted support.

You will work closely with the education setting to prioritise safeguarding and contribute to a shared aim of reducing exclusions, reduce risky behaviour and raise aspirations.  

To secure this role:

• You must have a proven track record of engaging positively with young people, young offenders or other vulnerable groups, plus providing support, advocacy, and the ability to assess clients’ needs.
• Want to work in an embedded setting in schools. 
• Be able to establish positive and professional relationships with the children, young people, and professionals.
• Be able to build trust and create a safe space for children and young people in which to explore challenging and potentially traumatic issues and topics. 
• Have experience of providing 1:1 mentoring to young people.
• Be able to assist with providing monitoring information and the evaluation of the project. 
• Be able to represent the organisation externally as required. This includes the ability to embed yourself and work collaboratively with the partner schools and adapting to their culture.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients and successful applicants will be required to undertake an Enhanced Adult and Child with Child Barred list DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To apply please visit our website via the apply button.

Closing date: 4th August 2024 at 11pm.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

An exciting opportunity to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (LGBTQ+ and Transitions). You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation. 

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.

THE ROLE - Full-time (37.5 hours per week) / Fixed-term until 31 May 2025 (Maternity cover) / This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night. You will be working across Brighton and Hove as well as Worthing to support the static night worker during the night as well as undertaking your mobile duties.

Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures.  You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

Our Mobile Night Workers work on four nights on, four nights off rota, working 8pm-7am including working over weekends and bank holidays. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE - 9 August 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.

In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.

You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable? Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.

You will be working as part of the night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will love helping others by being on hand when they need you. You will be based at the Crawley Foyer and will support the static night worker there during the night as well as undertaking your mobile duties. These duties include carrying out regular and routine checks of unstaffed supported housing projects for young people, including communal areas, gardens, and the exterior of properties. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.

This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Our Mobile Night Workers work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.

Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE - 9 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

For more information on our efforts to build an inclusive workplace, and how we can support you with your application, please see the application pack.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

Hours: 21-37 per week (part time or full time)

Responsible to: Senior Solicitor

Are you passionate about housing law? Do you want to work for an organisation committed to helping people find a way forward with their legal housing issues?

North Yorkshire Citizens Advice & Law Centre is an expanding service which is seeking a Caseworker or Solicitor to join our Housing team, with a focus on court attendance.

In this role, you will provide high-quality advice and support to clients facing housing issues including eviction, possession proceedings, poor-quality housing and establishing rights to housing.

Ideal candidates will have:

• Housing and/or advocacy experience, preferably in a Legal Aid environment (though not essential and training will be provided).
• Excellent communication and negotiation skills.
• The ability to maintain accurate records of work undertaken to necessary quality standards.

This role is based in your choice of the following North Yorkshire offices: Harrogate, Malton, Northallerton, Richmond, Selby or Scarborough, with occasional home working. You must be able to attend all our duty courts in York, Scarborough and Harrogate, typically once or twice per week. Relocation assistance can be considered for the suitable candidate.

To view the job pack and apply for this exciting opportunity please visit our website via the apply button

Applications closing date: 7 August 2024 (9.00am)

Reserved interview dates: 13 August 2024

Digital Analyst

Contract: 3 Months Fixed term contract, 4 days per week

Salary: £43,668 to £45,851 with excellent benefits.

Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.

About WaterAid:
Want to use your skills in digital analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.

About the Role:
As Digital Analyst, you'll drive the organisation's understanding of how WaterAid supporters come to our digital platforms (including websites, advertising and social media) and what compels them to support or interact with us.

In this role, you will work with teams across WaterAid to understand our audiences, map their behaviour and make recommendations for improving campaigns.

You'll also:

• Be available to answer queries from stakeholders by ad-hoc reporting and analysis.
• Own, maintain, and develop the technical implementation of new and existing digital analytics tools on WaterAid's digital assets.
• Train and support users across WaterAid (including global teams) in the basic use of our primary analytics reporting packages.
• Develop hypotheses about user behaviour and seek to validate these through data analysis and testing, working these hypotheses into ongoing analysis where possible.
• Protect the user experience and interests of WaterAid's supporters, such as those relating to data privacy, in all digital activities.

About You:

• Experience of using and implementing a web analytics clickstream tool such as Google/Adobe etc.
• Experience of using Google Tag Manager
• Excellent communication skills with an ability to explain technical concepts to a non-technical audience.
• Commitment to WaterAid's values.

Although not essential, we also prefer you to have:

• Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data.
• Understanding/knowledge of the INGO sector.

Closing date: Applications will close at 23:59 on Sunday, 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention. We expose medical mistreatment in detention and strive for lasting change for all detained people through policy work, strategic litigation, media coverage and parliamentary action.

We particularly welcome applications from people with lived experience –

Support from Experts by Experience Employment Network 

Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

- see the Application Pack for more details.

Main duties and responsibilities

1. Gather available information about a detained person whose case has been referred to Medical Justice

2. Assess the detained person’s needs and the relevant Medical Justice resources available that could assist them

3. Raise any immediate concerns about your client appropriately within Medical Justice and beyond

4. Prioritise referrals (in collaboration with the Casework Manager and the rest of the casework team)

5. Agree a plan of action with the Casework Manager to ensure as many resources as appropriate are marshalled to assist the detained person regarding:

a. Collating of existing medical evidence regarding the detained person and generating new medical evidence, including medico-legal reports (MLRs) and professional letters produced as a result of Medical Justice clinicians’ assessments in detention and/or remotely at your request

b. Challenging any inadequate healthcare provision

c. Facilitating access to good legal representation to challenge detention and to make the best use of the medical evidence we provide, and establish any availability of Legal Aid Agency funding for MLRs and interpreters

d. Facilitating access to appropriate support including accommodation and access to healthcare on release from detention

6. Obtain relevant consent from detained clients

7. Gather further required information needed about a detained client, including medical records, files held by the Home Office, and the detained client’s legal documents

8. Carry out various other actions agreed by the Casework Manager to implement the above plan. This may include:

a. Arranging medical visits to detainees

b. Liaising with healthcare providers in the immigration removal centre (IRC) 

c. Liaising with detained clients

d. Finding appropriate legal representation for a client

e. Signposting or making referrals to other organisations

9. Provide information to the Office Manager for booking medical visits and interpreters

10. Continually update the  case-management system

11. With support from the Casework Manager and Clinical Advisor/clinical reviewers, ensure medical evidence generated is accurate and aligned with instructions from any legal representative and Medical Justice guidance

12. Continually feedback to the staff team any intelligence regarding immigration detention conditions

13. Assist the Casework Manager to provide a monthly report for Trustees on the number of referrals, outcomes and Medical Justice clinicians engaged, noting any areas of concern

14. Collaborate with other staff and partner organisations in activities to secure lasting change including litigation, research, policy work and media work. This could include identification of cases, assisting in getting consent from detained clients, and contributing to briefings and witness statements

15. Where required, attend other meetings and events as agreed with the Casework Manager, including Trustee meetings and events with partner organisations.

16. Assist in other Medical Justice activities, including clinician and interpreter training .

17. Respect and comply with Medical Justice's policies and procedure, including clients’ confidentiality, equality and diversity, health and safety, and vulnerable adults.

General

18. To work flexibly as a member of the team and the organisation and undertake other reasonable duties and responsibilities at the request of the Casework Manager.

19. To assist the smooth running of the organisation, working with other Medical Justice staff, and the Trustees to meets its overall objectives, including participation in periodic performance and training reviews, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.

20. To promote Medical Justice policies including our anti-discrimination policies.

21. To be self servicing, pro-actively share relevant information and expertise within the organisation and keep all records, statistics and information in accordance with Medical Justice policy and practice.

For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack

This is an excellent opportunity to join the dynamic fundraising team at CoppaFeel!, the pioneering breast cancer awareness charity, as a Supporter Care Assistant. 

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save  their life. We are the first breast cancer charity in the UK to create  awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life.

About the role

We are looking for a Supporter Care Assistant to help provide exceptional support to our valued supporters during our busiest period of the year, Breast Cancer Awareness Month. This period is when we are managing an increased amount of fundraising activities (including Corporate Partnership activations) and when we receive the most enquiries about supporting CoppaFeel!. Breast Cancer Awareness Month is the time when our fundraisers need the most support from us and it is a lively, fun and interesting time to be part of the team. As the charity continues to grow rapidly, it has started to become a time where our staff resources are limiting us in making the most of the opportunities so we would like someone to join our team to help and support us in maximising this time of year.

DUTIES AND RESPONSIBILITIES

Supporter Stewardship

• Respond to a range of fundraising enquiries in a timely manner, liaising with supporters via email and over the phone as appropriate. 
• Send out ad hoc postal requests for fundraising materials from CoppaFeel!’s office. 
• Work with the Individual Giving Manager in supporting the creation and postage of weekly thank you letters and gifts for donors. Supporting the thanking of corporate partners as appropriate. 
• Ensure communications with supporters are recorded on our CRM system.
• Identify high performing fundraisers or supporters to submit for Chest Champion status to ensure recognition and celebration of their support.
• To attend events to represent CoppaFeel! and the Fundraising team. 
• To support in the stewardship of small businesses based on our small partnership criteria including monitoring activity and stewarding through dedicated fundraising platforms. 

Coordination of fundraising materials 

• Support the Operations team in coordinating fulfilment of requests for postage of materials. 
• Responsible for monitoring the inventory of fundraising materials within the office and our storage unit. 
• Ensure our fundraising materials remain relevant and up to date with current fundraising guidance, CoppaFeel! health messaging and branding.

Administration

• Work with our Finance Executive to support accurate finance reconciling of donations and income streams along with general finance administration. 
• Code the back end of JustGiving pages to ensure accurate income reconciliation and reporting. 
• Create and maintain up-to-date records on our donor database.
• Pull accurate reports from our donor database as requested by the Fundraising team to maximise donor engagement and retention. 
• Adhere to GDPR requirements. 
• Participate in CoppaFeel! fundraising and team meetings. 
• Identify any opportunities for the promotion of fundraising opportunities in our organisational social media coverage or CoppaDrop mail newsletter by highlighting gaps or availability to the relevant members of the Fundraising team. 
• Identify and share updates from across the organisation as appropriate 
• Support on coordinating travel for the Fundraising team where necessary for events and meetings. 

Skills, Experience and Qualifications 

Essential 

• Very good administrative skills. 
• Very good organisational skills. 
• Good time management skills. 
• Ability to plan and meet deadlines. 
• Ability to work effectively with colleagues at all levels across the department and organisation. 
• Comfortable meeting new people and building relationships.
• Good initiative with an eagerness to learn. 

Desirable 

• Experience of customer service both in person and on the telephone and email. 
• Experience of fundraising. 
• Experience of the charity sector.

Applications for this vacancy close on the 5th August at 9am. however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role. 

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Global Safeguarding Coordinator

Contract: 2 Years Fixed Term 2 Years, Secondment, Full time

Locations: We are looking to host this position in any of the following countries. The position may be home-based.

Sweden, Nepal, Bangladesh, Nigeria, Ethiopia, Pakistan, Colombia, South Africa, Cambodia

Salary & Benefits:  The role is the equivalent of a UK Grade 6. Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. There is not an international pay scale for this role, the salary will match the equivalent in the Member/Country location on the local national pay scale. See further details below:

• Bangladesh - Grade D - BDT 628,842 - 1,167,841 per annum
• Ethiopia - Grade D - USD 11,910 - USD 16,876 per annum
• Nepal - Grade D - NPR 1,548,047 2,005,016 per annum
• Nigeria - Grade D - NGN11,320,285 - 14,689,297 per annum
• Pakistan - Grade D - PKR 1,890,839 - 2,730,421 per annum
• South Africa - Grade D - ZAR 568,812 - 740,675 per annum
• Sweden – Grade B – SEK 27,000 – 36,000 per month 
• Cambodia - Grade BG-7 - Competitive salary package
• Colombia - Grade X - Competitive salary package

About WaterAid:
Want to use your skills in People and Organisational Development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as the Global Safeguarding Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The Global Safeguarding Team has a global mandate to provide expertise and technical guidance across the WaterAid Federation.

The Team comprises a Global Head of Safeguarding, a Senior Global Safeguarding Specialist (line manager of this post), a Safeguarding Community Engagement Advisor (Africa) and this role, the Global Safeguarding Coordinator. The team is geographically dispersed. Depending on location and time zone of the successful candidate, flexibility in working hours will be required to attend line management meetings, team meetings and to liaise with the cross federation global Safeguarding Focal Point Network.

About the Role:

The Global Safeguarding Coordinator has been created within the Global Safeguarding Team to support with administration and logistics for the team and in support of the Safeguarding Focal Point Network. As Global Safeguarding Coordinator you will use organisational and administration skills to ensure the effective compliance and management of the team's activities, training and travel globally.

You will bring communication skills to write engaging safeguarding related content for staff across the WaterAid federation and your attention to detail will ensure safeguarding documents and case files are created in a timely and accurate manner.

You'll also: 

Administration and Team Support

• Leading the Global Safeguarding Team's administration including responding to general enquiries, managing safeguarding data requests, note taking for meetings. 
• Monitoring compliance with mandatory eLearning. 
• Supporting the functioning of the Safeguarding Focal Point network. 
• Opening and/or updating case files when new safeguarding concerns are registered. 

Logistics and Training Support

• Updating and creating training resources
• Supporting the Team's travel and training events planning

Communications

• Designing and branding policies, tools and guidelines. 
• Creating articles and re-designing the Safeguarding Hub on The Spring. 
• Creating awareness raising materials for staff. 
• Creating, highlighting and distributing community awareness raising resources for country programmes. 

This role will also require travel to the UK. For the full list of Accountabilities, please refer to the full PDF Job Description.

About You:

• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
• Strong passion for and interest in safeguarding.
• Ability to work with accuracy and attention to detail.
• Strong record-keeping and administration skills.
• Experience writing and/or designing information for different audiences.
• Experience supporting logistics for activities, events, trainings, or meetings.
• Strong Office 365 systems knowledge and fluency in written and spoken English.
• Experience in handling sensitive information with discretion.

For the full list of Essential and Desirable Skills, please refer to the full PDF Job Description.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter as one document (maximum of 4 pages) in either Word Document or PDF format, addressed to the Global Safeguarding Team. Your cover letter must outline your:

• Current location and your right-to-work eligibility for that country,
• Experience in safeguarding,
• How you match the person's specifications.

Closing Date: Applications will close at 23:59 on Sunday 4th August 2024. Availability for a video interview is required between 12 - 14 August 2024. Availability for a second interview will be required on 15 or 16 August 2024. The anticipated start date of the role is as soon as possible.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Falmouth & Exeter Students’ Union 

Chief Executive Officer  

Salary: £63,000-£65,000  

Location: Falmouth and Penryn, Cornwall  

Contract: Full time 

Are you looking for a role as an ambitious and collaborative leader, passionate about student experience? If so, we’re looking for a visionary leader who work closely with our elected officers, trustees and other stakeholders to progress our strategy and long-term sustainability of the Students’ Union.

About the Students’ Union  

We exist to represent over 8,000 of our members who are based mainly in Cornwall, but additionally we have a growing number of online and partnership students. Two-thirds of these are Falmouth University students and the remainder are from the University of Exeter. We are almost unique in the UK in serving two student cohorts from different universities some of whom share a campus. This presents an unusually complex context within which to exercise leadership. The students’ union operates across three sites. The Falmouth campus in the centre of town is solely for Falmouth’s Arts students, while Exeter’s medical students are based at a site in Truro. The Penryn campus is where most students are based and its successful operation is heavily reliant on a partnership between the two universities, FX Plus, a services company which delivers many of the central services on campus and the students’ union. The new CEO will have well-developed stakeholder management skills and the ability to engage effectively with complex partnerships in the interests of our students. 

About the role  

The Chief Executive will provide visionary leadership to ensure the long-term sustainability and strategic development of the Students’ Union (SU). Under the direction of the Board of Trustees, the Chief Executive will drive the performance, development, and financial health of the SU, aligning its operations with its mission, vision, and values. This role requires fostering a collaborative and inclusive culture, supporting and empowering elected student leaders, and maintaining strong relationships with key stakeholders across Falmouth University and the University of Exeter as well as, FX Plus and the wider community. 

The Chief Executive will work day-to-day with full-time and part-time elected student officers to communicate and implement the SU’s strategy and priorities effectively. The SU serves a diverse student membership from both universities studying in Cornwall. These students, although from different universities, share their university experience outside the lecture and seminar rooms, making it essential to enhance their overall student life and community engagement. 

Additionally, the Chief Executive will lead strategic planning, implement effective governance, and enhance the internal and external reputation of the SU, ensuring it meets the needs of its diverse membership and key stakeholders. 

We're a democratic, membership organisation and all students at the are automatically members of the Union. Overall legal responsibility for the Students' Union rests with our Board of Trustees which is made up of four full-time Sabbatical Officers, four student trustees and three external trustees. The Sabbatical officers are elected each year by, and from, the student membership of the University. They take a year out of their studies (or immediately after graduating) to take on a fulltime paid staff role and to serve as a trustee. 

Closing Date: Tuesday 27th August 8am  

First Stage Interviews (Remote): Monday 2nd September 

Final Interviews (In-person at the Penryn campus): Wednesday 11th September 

How to Apply   

Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.   

For an informal conversation about the role and application process, please contact our recruitment partners, Atkinson HR Consulting.

This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.

We’re looking for a passionate IT Support and Logistics Associate to help us build a future where  internet access is available to the individuals and communities around the world that need it the most.

Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide. 

Key info

Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London

Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.

Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5% 

The essentials

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support 

• An interest in technology and network engineering 

• A desire to grow and excel in a unique role covering a wide range of skills

Flexibility 

Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site. 

What’s this role’s purpose?

This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.

Interview process

3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours. 

Reporting to…

This role will report to the Project Delivery Lead

Benefits

• Flexible working

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• Designated L&D budget

• Volunteering experience, seeing Jangala in action!

• Team days out

About the role

The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay -  connected in remote contexts worldwide

Key Responsibilities

• Technical Support (60%)

  • Provide first and second-line technical and troubleshooting support for our partners in challenging environments. 

  • Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks. 

  • Contribute to the product design and development process using experiences from troubleshooting and deployment.

  • Capacity Building: train partners, develop documentation, and improve service offerings. 

• Logistics Support (30%)

  • Prepare and dispatch packages from London workshop

  • Liaise with customs organisations globally, ensuring compliance with import regulations.

  • Handle equipment stock management and manage shipping processes 

• Other (10%)

  • Conduct site surveys and determine equipment needs.

  • Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)

The impact you can make

Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.

Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.

Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.

Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience. 

Candidate requirements

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.

Essential 

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support or as a network engineer

• An interest in technology. 

• A desire to learn in order to grow and excel in a unique role covering a wide range of skills

About you

• Enthusiastic and diligent

• Versatile and thorough

• High attention to detail

• Self-motivated and able to prioritise workload

• Strong problem-solving skills

• Passion for social impact

• Independent yet collaborative

• A passion for technology

• Excited about working across critical processes

About Jangala 

Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population. 

Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow. 

We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world. 

During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations. 

Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK. 

To apply, please send: 

• A CV 

• A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit