Service Management Jobs
JOB Title: Lottery Administrator
SALARY:
HOURS: Full time (36 hours per week)
LOCATION: Hybrid working (3 office / 2 home split) Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with occasional work at the Orpington site, Tregony Road BR6 9XA
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
We need a dynamic, innovative and driven lottery administrator curious about data, and passionate about using data to solve problems. You will have an excellent knowledge of relational databases and be experienced in importing, selecting, analysing and validating large data sets.
Responsible for all administration of the St Christopher’s monthly lottery, you will help grow our lottery donors with accurate and efficient data entry and timely report production. Working with the Individual Giving Manager you will ensure full compliance with all Gambling Commission and other regulatory regulations.
This is an exciting time to join as you will have the opportunity to work with the wider teams to build supporter journeys to create long-term loyal supporters.
You will be a member of the Individual Giving team focusing on lottery, direct mail, committed giving and in memory donations. You’ll work closely with the wider fundraising, communications and retail teams to ensure supporter engagement is first class at all levels
Some of the main responsibilities of this role include:
- To help us grow our lottery income from £.5m to £1m, using multiple channels: face to face, telemarketing, direct mail, email and paid social.
- Work with colleagues across the fundraising team to support the development of an excellent stewardship strategy, to grow the number of regular donors and lottery players.
- To provide excellent support care to all our donors using the appropriate method of communication and in accordance with their wishes.
About you:
We are looking for an experienced administrator, capable of demonstrating great time management and with a strong team working ethic, someone who is willing to take the initiative. Solutions focused and a great team player with excellent attention to detail. Ideally you are confident, articulate, outgoing and with excellent customer service skills, and someone who can communicate empathetically when dealing with supporters.
If this sounds like you – we’d love to hear from you.
What you will get in return is a stimulating and rewarding career with an opportunity to influence and make a real difference in the way we look after our supporters. In addition, you will benefit from access to excellent training and development opportunities, a number of health and wellbeing schemes, a competitive contributory pension scheme and life assurance scheme with generous beneficiary plan. You will also have access to free on street parking nearby and an onsite staff canteen at our Sydenham site.
What you need to do now If you have a fundraising, administration or sales background and you have initiative, enthusiasm and passion for the work of a hospice please do apply for this great role.
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
- Closing Date: Sunday 11 August
Interview Date: Thursday 15 August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Artswork Professional Development team contributes significantly to Artswork’s income generation and successful reputation. We provide in person, online and asynchronous training for organisations and individuals working within the creative industries and beyond. Recent clients have included Southbank, Shakespeare’s Globe and Bristol Beacon. We are now seeking a Customer Relations & Finance Lead to join our learning team which works on one of the three key strands of the organisation.
You will need to be highly organised, detail orientated with a background in financial administration and have experience of working within a customer focussed environment.
As a dynamic team focussed on growth, we are looking for someone who will also bring ideas and contribute to the overall direction and strategy of Artswork Professional Development.
The client requests no contact from agencies or media sales.
Grants and Trusts Fundraiser: Shape the Future of Fair Trade
Are you passionate about international development and fair trade? Do you have a knack for securing grants and building relationships with trusts and foundations? Shared Interest Foundation is looking for a talented Grants and Trusts Fundraiser to join our team and make a real difference in the world of ethical finance.
Location: Remote (expenses paid for visiting office circa once a month)
Salary: £35,000-40,000 pro rata
Hours: Part-time, 3 days per week (flexible scheduling available)
As our new Grants and Trusts Fundraiser, you'll play a crucial role in supporting fair trade producers and businesses across the globe.
Here's what we offer:
- A chance to contribute to positive social impact through ethical finance
- Flexible working arrangements to suit your lifestyle
- 25 days annual leave (pro rata) + bank holidays
- Generous pension scheme
- Professional development opportunities
About the Role:
In this exciting position, you'll be responsible for developing and implementing our fundraising strategy, focusing on trusts, foundations, and grant-making bodies. Your expertise will help us secure vital funding to support our mission of alleviating poverty through ethical trade.
Key Responsibilities:
- Create a diverse and sustainable fundraising portfolio
- Identify and approach new funding partners in the UK and internationally
- Craft compelling funding applications and cases for support
- Manage relationships with existing and potential donors
- Collaborate with our team to develop innovative projects for funding
What You'll Bring:
- Experience securing income from trusts and foundations
- Excellent writing skills and attention to detail
- Strong communication and negotiation abilities
- Proficiency in managing budgets and financial targets
- A passion for fair trade and international development
About Shared Interest Foundation:
We're a unique organisation dedicated to providing financial services and business support to fair trade producers and buyers. Our work helps create sustainable livelihoods for communities worldwide. By joining our team, you'll be part of a close-knit, motivated group of professionals working towards a common goal.
Career Development:
As a Grants and Trusts Fundraiser, you'll have opportunities to enhance your skills, attend industry events, and grow your professional network. We're committed to supporting your career progression within our organisation.
Are you ready to use your fundraising skills to make a global impact? Apply now to become our new Grants and Trusts Fundraiser and help shape the future of fair trade!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Food Foundation’s vision is a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are seeking a dynamic and organised Office Assistant to join our team. The ideal candidate will be passionate about supporting day-to-day office operations and contributing to a welcoming and inclusive environment for all employees and visitors. Reporting to the Executive Director, this is a really important role for the organisation, a small charity with around 20 employees. The primary function of the role is to keep the office running smoothly; you will also be supporting our trustees and governance of the charity, as well as assisting with recruitment and HR administration.
You will be someone who enjoys building productive relationships with people at all levels, both in person and online; the role includes managing our Executive Directors Diary, and organising Trustee meetings, so that will include liaison with our trustees, important funders and partners – a high level of verbal and written communication skills are essential.
The role is based at our offices in Brixton, and because of the nature of the role, it is office-based. We are happy to consider either full time or part time working (a minimum of three days or the equivalent hours.
- Let us know whether you would prefer to work full time or part time, and the working pattern that you would prefer.
Areas of Responsibility
Office
Keeping the office tidy and well managed – this includes:
·Support the office by ensuring stocks of tea, coffee and basic stationery are maintained.
·Handling one-off purchase requests for special items.
·Organising team meetings and occasional working lunches.
·Respond to queries and information from the team.
·Working with external IT support for IT problems e.g. sending broken laptops to IT support team.
·Maintaining a record of our laptops and other equipment.
·Being the lead administrator for our CRM system, Zoho, and HR database, Breathe.
·Managing the office email box where we receive general emails, circulating and responding to incoming mail as needed.
·Answering calls to our virtual landline, passing on messages as appropriate.
·Supporting the Executive Director with diary management.
·Assisting the wider team with travel booking.
Governance
·Supporting our trustees, committees and expert advisory group through liaison and scheduling meetings.
·Collating and sending papers out in advance of these meetings.
·Administrative support at meetings.
·Preparing minutes of meetings.
HR
·Support the Team with recruitment, posting jobs, and coordinating interview times and dates.
·Organise onboarding for new employees, including IT provision, DBS checks and induction.
·Supporting HFO with developing the use of our HR Database.
·Ensuring leave, training and basic HR information is accurately recorded.
·Supporting SMT to organise away days, office party, etc.
·Supporting staff wellbeing initiatives.
·Work with the HFO to develop our EDI and other policies.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Further developments to the role, time permitting, may include involvement with some of our exciting projects or supporting the Finance Assistant.
Person Profile
·Experience of planning and organising your own workload and dealing with conflicting priorities.
·Comfortable working under pressure and flexibly switching between tasks, often at short notice.
·Excellent IT skills with a good working knowledge of Microsoft Office.
·Experience of working with spreadsheets and databases.
·Ability to maintain electronic diaries of a team and experience of coordinating meetings, both internal and external.
·Good oral and written communication skills and experience in using a variety of communication methods.
·Experience of minute taking for formal meetings of up to fifteen people.
·Using initiative and discretion to action items requiring immediate attention, referring matters to others as appropriate.
·Ability to solve problems, using information from a variety of sources to aid analysis and make timely decisions, with high attention to detail and proven ability to be methodical and accurate.
Experience of using Zoho, Canva or Breathe is desirable but not essential.
Personal Skills
·High levels of professionalism, with the ability to use absolute discretion, initiative, and personal judgment for dealing with sensitive and confidential matters.
·Excellent interpersonal skills and the ability to work collaboratively, build good relationships and influence others.
·Demonstrable evidence of good practice in relation to equal opportunities and diversity.
·A motivated and proactive attitude with a commitment to ongoing professional development.
·Confident working with staff and stakeholders at a senior level in the organisation.
This role is offered as a Grade 1 or Grade 2 level post, depending on the level of experience of the person appointed. Accordingly, the salary will be between £25,642 and £31,450.
Responsibilities of the role will be adjusted according to the grade appointed and the number of hours worked.
- Let us know whether you would prefer to work full-time or part-time and the working pattern that you would prefer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is an exciting opportunity to oversee the design and delivery of our work to increase employability readiness for the women we work with, including facilitating access to skills and training opportunities. You will also oversee our calendar of events for survivors, to facilitate safe community, social confidence and wellbeing. You will work collaboratively with others to create opportunities and a supportive environment for survivors.
You will have significant experience of providing practical and emotional support to survivors. Your excellent interpersonal and organisational skills, strong commitment to trauma-informed care, and a drive to make a difference, will play a key role in enabling our mission to unlock lasting freedom among women who have survived trafficking, exploitation and other forms of violence.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
- We run five safe houses. This supported accommodation is crucial for survivors of trafficking and exploitation, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
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You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
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You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 5th August, 9.00am
Interviews: Actively recruiting, with interviews taking place in July/August
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for an Associate Director of Fundraising, Marketing & Communications in order to develop long term corporate relationships that benefit the community, bring in investment, skills and awareness of the charity.
This role requires a visionary leader who can encourage a bond with the charity, elevate the brand, effectively communicate the charity’s mission and impact, and drive sustainable growth through diversified fundraising initiatives.
As an Associate Director of Fundraising , Marketing and Communications you will:
• Create and implement a diversified fundraising strategy to meet the financial goals of the organisation.
• Develop and maintain relationships with individual donors, corporate partners, foundations, and other key stakeholders.
• Achieve the annual fundraising targets and individual campaigns targets
• Manage the effectiveness of the external fundraising contract, ensuring the success of the work programme to achieve deliverables.
•Oversee the planning and execution of fundraising events and campaigns.
•Create and implement the volunteering programme.
• Research and write industry award applications, grant proposals or co-ordinate and contribute towards more formal tenders to secure funding from a range of funding streams including foundations, corporations, and government agencies.
•Develop and implement donor recognition programs.
•Develop and implement a strategic marketing plan to enhance the charity's brand and visibility.
•Develop and implement a comprehensive stakeholder communication strategy that effectively articulates the charity’s mission, vision, and impact.
•Serve as the primary media contact and spokesperson for the organisation
•Lead and mentor the communications and fundraising team, finding opportunities for them to learn and develop.
In order to be successful, you must have experienced :
- Proven track record of developing and implementing successful fundraising, Marketing and Communications strategies using a shared purpose approach.
- Experience developing relationships with businesses with a philanthropic facilitation approach.
- Strong leadership and team management abilities
- Experience with digital marketing tools and platforms
- Proficiency in fundraising databases and CRM systems
- Experience working to strict deadlines without compromising content and service.
- Ability to influence people’s thinking and develop long term relationships that benefit the community & Response.
Salary: £60,000 - £65,000 per annum , pro rata
Contract type: Permanent, part-time , 3-4 days a week
Location: Oxford, hybrid working, 1 day a week in the office
Deadline: Monday 12th August at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Embedded in schools across Leeds and Bradford
Ref EIM-243
Are you a skilled practitioner, passionate about making a difference to children and young people in school who live in vulnerable contexts? We are looking for an Education Inclusion Mentor to join St Giles, working alongside the SAFE Taskforces, on an exciting new initiative to support young people at risk of serious youth violence.
This exciting initiative brings together schools and partners to support young people with challenging behaviour, enabling them to attend school regularly so they can fulfil their potential and prevent costly poor life outcomes by inspiring them to cxceed their expectations.
About St Giles and the Project
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
St Giles in partnership with Leeds schools and the Area Inclusion Partnership (AIP) and the Leeds Safe Task Force is looking to appoint a team of Education Welfare and Inclusion Mentors to support the delivery of this exciting DfE sponsored programme across the city. Candidates will model values and behaviours to help us to achieve the programme's ambition to support learning and engagement development for our identified cohort of children and young people who live in vulnerable contexts.
About this pivotal role
Have you worked with socially excluded or challenging young people and other vulnerable groups? Do you have personal experience of gangs, knife crime or the other issues they face? Are you able to provide 1:1 mentoring support? Then join us as an Education Inclusion Mentor.
Working as an Education Welfare and Inclusion Mentor you will have relevant experience of successfully engaging and working with children and young people in an inclusive, relational and restorative capacity to secure positive outcomes. You will understand of the needs of vulnerable children and young people, the communities they live in and of how disadvantage can impact on learning and life chances. We would actively encourage interest from candidates who reflect the diverse communities across Leeds.
As part of the team delivering this exciting new intervention, you will need to demonstrate that you have the ability to work flexibly, and at pace to meet appropriate deadlines with independence and be enthusiastic about working with a wide range of professional partners to bring about whole system change.
What we are looking for:
Our successful candidate will be embedded in a secondary school offering intensive one-to-one mentoring to young people who have been identified by their education setting as needing targeted support.
You will work closely with the education setting to prioritise safeguarding and contribute to a shared aim of reducing exclusions, reduce risky behaviour and raise aspirations.
To secure this role:
- You must have a proven track record of engaging positively with young people, young offenders or other vulnerable groups, plus providing support, advocacy, and the ability to assess clients’ needs.
- Want to work in an embedded setting in schools.
- Be able to establish positive and professional relationships with the children, young people, and professionals.
- Be able to build trust and create a safe space for children and young people in which to explore challenging and potentially traumatic issues and topics.
- Have experience of providing 1:1 mentoring to young people.
- Be able to assist with providing monitoring information and the evaluation of the project.
- Be able to represent the organisation externally as required. This includes the ability to embed yourself and work collaboratively with the partner schools and adapting to their culture.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients and successful applicants will be required to undertake an Enhanced Adult and Child with Child Barred list DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To apply please visit our website via the apply button.
Closing date: 4th August 2024 at 11pm.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
An exciting opportunity to join the team at Basis Yorkshire as a Sexual Exploitation Specialist (LGBTQ+ and Transitions). You will be providing bespoke trauma informed 1-1 and group work for Young People who have experienced, who are experiencing or who are at risk of sexual exploitation.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE - Full-time (37.5 hours per week) / Fixed-term until 31 May 2025 (Maternity cover) / This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night. You will be working across Brighton and Hove as well as Worthing to support the static night worker during the night as well as undertaking your mobile duties.
Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
Our Mobile Night Workers work on four nights on, four nights off rota, working 8pm-7am including working over weekends and bank holidays. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE - 9 August 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
You will be working as part of the West Sussex night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will be based at the Horsham Y Centre and will support the static night worker there during the night as well as undertaking your mobile duties. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
In addition, you will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
You will work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE: 12 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Hours: 21-37 per week (part time or full time)
Responsible to: Senior Solicitor
Are you passionate about housing law? Do you want to work for an organisation committed to helping people find a way forward with their legal housing issues?
North Yorkshire Citizens Advice & Law Centre is an expanding service which is seeking a Caseworker or Solicitor to join our Housing team, with a focus on court attendance.
In this role, you will provide high-quality advice and support to clients facing housing issues including eviction, possession proceedings, poor-quality housing and establishing rights to housing.
Ideal candidates will have:
- Housing and/or advocacy experience, preferably in a Legal Aid environment (though not essential and training will be provided).
- Excellent communication and negotiation skills.
- The ability to maintain accurate records of work undertaken to necessary quality standards.
This role is based in your choice of the following North Yorkshire offices: Harrogate, Malton, Northallerton, Richmond, Selby or Scarborough, with occasional home working. You must be able to attend all our duty courts in York, Scarborough and Harrogate, typically once or twice per week. Relocation assistance can be considered for the suitable candidate.
To view the job pack and apply for this exciting opportunity please visit our website via the apply button
Applications closing date: 7 August 2024 (9.00am)
Reserved interview dates: 13 August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable? Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.
You will be working as part of the night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will love helping others by being on hand when they need you. You will be based at the Crawley Foyer and will support the static night worker there during the night as well as undertaking your mobile duties. These duties include carrying out regular and routine checks of unstaffed supported housing projects for young people, including communal areas, gardens, and the exterior of properties. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Our Mobile Night Workers work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE - 9 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
For more information on our efforts to build an inclusive workplace, and how we can support you with your application, please see the application pack.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Join our team as a Digital Engagement Officer and play a vital role in expanding our digital presence. As part of the Digital Engagement Team at the Motor Neurone Disease (MND) Association, you will drive engagement and growth across various digital channels including email communications, online communities, digital advertising, social media, and content creation.
In this role, you will:
- Collaborate with teams across the Association to plan and execute effective email marketing campaigns using our dedicated platform.
- Moderate our digital channels, respond to queries with key messaging, and escalate any risk or safeguarding issues as necessary.
- Assist the Social Media Officer in planning, creating, scheduling, and moderating social media content, including providing out-of-hours support.
- Oversee the day-to-day running and moderation of our online forum, ensuring it remains a safe and supportive space for all members in conjunction with our helpline, MND Connect.
- Provide training, advice, and support to staff and volunteers on using digital channels, ensuring compliance with relevant policies and guidance.
- Support the Digital Engagement Team with the creation of digital assets to enhance our online presence.
- Use a variety of digital tools to monitor, listen, and report on digital activities, ensuring clear evaluation and analysis.
- Support our ongoing digital inclusion programme, ensuring all digital channels and content comply with accessibility standards and policies.
- Work closely with digital agencies and third-party platforms to support our team's objectives.
We are looking for someone who is proactive, collaborative, and passionate about digital engagement. Your efforts will ensure that our online communities thrive and that our digital communications are effective and inclusive.
If you are ready to make a significant impact and work in a supportive environment, apply today and help us grow our digital presence while upholding our Association's core values of dignity and respect.
Contract Type: 6-month Fixed Term Contract
Opportunity for a permanent role may be available following the 6-months. Details are yet to be confirmed.
Hybrid Working Expectations: Flexibility to attend the office 1 day per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Experience in moderating and engaging with online communities on social media and forums. You should be skilled in creating compelling content and assets for digital platforms, using tools like Adobe Creative Cloud apps.
Experience with email communication platforms is essential, including planning, creating engaging emails, and managing data. A strong understanding of digital copywriting principles and excellent proofreading skills are crucial. Knowledge of digital accessibility tools and principles is also important.
You must have keen attention to detail, adaptability, and be open to feedback. Excellent time management, prioritisation, and organisational skills are required. Strong interpersonal skills and the ability to work independently, as part of a team, and with staff at all levels are essential.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
Digital Analyst
Contract: 3 Months Fixed term contract, 4 days per week
Salary: £43,668 to £45,851 with excellent benefits.
Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.
About WaterAid:
Want to use your skills in digital analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
As Digital Analyst, you'll drive the organisation's understanding of how WaterAid supporters come to our digital platforms (including websites, advertising and social media) and what compels them to support or interact with us.
In this role, you will work with teams across WaterAid to understand our audiences, map their behaviour and make recommendations for improving campaigns.
You'll also:
- Be available to answer queries from stakeholders by ad-hoc reporting and analysis.
- Own, maintain, and develop the technical implementation of new and existing digital analytics tools on WaterAid's digital assets.
- Train and support users across WaterAid (including global teams) in the basic use of our primary analytics reporting packages.
- Develop hypotheses about user behaviour and seek to validate these through data analysis and testing, working these hypotheses into ongoing analysis where possible.
- Protect the user experience and interests of WaterAid's supporters, such as those relating to data privacy, in all digital activities.
About You:
- Experience of using and implementing a web analytics clickstream tool such as Google/Adobe etc.
- Experience of using Google Tag Manager
- Excellent communication skills with an ability to explain technical concepts to a non-technical audience.
- Commitment to WaterAid's values.
Although not essential, we also prefer you to have:
- Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data.
- Understanding/knowledge of the INGO sector.
Closing date: Applications will close at 23:59 on Sunday, 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention. We expose medical mistreatment in detention and strive for lasting change for all detained people through policy work, strategic litigation, media coverage and parliamentary action.
We particularly welcome applications from people with lived experience –
Support from Experts by Experience Employment Network
Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
- see the Application Pack for more details.
Main duties and responsibilities
1. Gather available information about a detained person whose case has been referred to Medical Justice
2. Assess the detained person’s needs and the relevant Medical Justice resources available that could assist them
3. Raise any immediate concerns about your client appropriately within Medical Justice and beyond
4. Prioritise referrals (in collaboration with the Casework Manager and the rest of the casework team)
5. Agree a plan of action with the Casework Manager to ensure as many resources as appropriate are marshalled to assist the detained person regarding:
a. Collating of existing medical evidence regarding the detained person and generating new medical evidence, including medico-legal reports (MLRs) and professional letters produced as a result of Medical Justice clinicians’ assessments in detention and/or remotely at your request
b. Challenging any inadequate healthcare provision
c. Facilitating access to good legal representation to challenge detention and to make the best use of the medical evidence we provide, and establish any availability of Legal Aid Agency funding for MLRs and interpreters
d. Facilitating access to appropriate support including accommodation and access to healthcare on release from detention
6. Obtain relevant consent from detained clients
7. Gather further required information needed about a detained client, including medical records, files held by the Home Office, and the detained client’s legal documents
8. Carry out various other actions agreed by the Casework Manager to implement the above plan. This may include:
a. Arranging medical visits to detainees
b. Liaising with healthcare providers in the immigration removal centre (IRC)
c. Liaising with detained clients
d. Finding appropriate legal representation for a client
e. Signposting or making referrals to other organisations
9. Provide information to the Office Manager for booking medical visits and interpreters
10. Continually update the case-management system
11. With support from the Casework Manager and Clinical Advisor/clinical reviewers, ensure medical evidence generated is accurate and aligned with instructions from any legal representative and Medical Justice guidance
12. Continually feedback to the staff team any intelligence regarding immigration detention conditions
13. Assist the Casework Manager to provide a monthly report for Trustees on the number of referrals, outcomes and Medical Justice clinicians engaged, noting any areas of concern
14. Collaborate with other staff and partner organisations in activities to secure lasting change including litigation, research, policy work and media work. This could include identification of cases, assisting in getting consent from detained clients, and contributing to briefings and witness statements
15. Where required, attend other meetings and events as agreed with the Casework Manager, including Trustee meetings and events with partner organisations.
16. Assist in other Medical Justice activities, including clinician and interpreter training .
17. Respect and comply with Medical Justice's policies and procedure, including clients’ confidentiality, equality and diversity, health and safety, and vulnerable adults.
General
18. To work flexibly as a member of the team and the organisation and undertake other reasonable duties and responsibilities at the request of the Casework Manager.
19. To assist the smooth running of the organisation, working with other Medical Justice staff, and the Trustees to meets its overall objectives, including participation in periodic performance and training reviews, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
20. To promote Medical Justice policies including our anti-discrimination policies.
21. To be self servicing, pro-actively share relevant information and expertise within the organisation and keep all records, statistics and information in accordance with Medical Justice policy and practice.
For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack
The client requests no contact from agencies or media sales.