Service Management Jobs
Digital Analyst
Contract: 3 Months Fixed term contract, 4 days per week
Salary: £43,668 to £45,851 with excellent benefits.
Location - London, UK.
Hybrid Working: We support and enjoy a flexible working environment. A minimum of 40% of working time is spent in the London office. This equates to 2 days for a full-time employee, one of those days must be a Monday when the entire UK People Team are office office-based.
About WaterAid:
Want to use your skills in digital analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Analyst to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
As Digital Analyst, you'll drive the organisation's understanding of how WaterAid supporters come to our digital platforms (including websites, advertising and social media) and what compels them to support or interact with us.
In this role, you will work with teams across WaterAid to understand our audiences, map their behaviour and make recommendations for improving campaigns.
You'll also:
- Be available to answer queries from stakeholders by ad-hoc reporting and analysis.
- Own, maintain, and develop the technical implementation of new and existing digital analytics tools on WaterAid's digital assets.
- Train and support users across WaterAid (including global teams) in the basic use of our primary analytics reporting packages.
- Develop hypotheses about user behaviour and seek to validate these through data analysis and testing, working these hypotheses into ongoing analysis where possible.
- Protect the user experience and interests of WaterAid's supporters, such as those relating to data privacy, in all digital activities.
About You:
- Experience of using and implementing a web analytics clickstream tool such as Google/Adobe etc.
- Experience of using Google Tag Manager
- Excellent communication skills with an ability to explain technical concepts to a non-technical audience.
- Commitment to WaterAid's values.
Although not essential, we also prefer you to have:
- Experience of using session recordings, heatmaps, or online surveys to augment web clickstream data.
- Understanding/knowledge of the INGO sector.
Closing date: Applications will close at 23:59 on Sunday, 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Join our team as a Digital Engagement Officer and play a vital role in expanding our digital presence. As part of the Digital Engagement Team at the Motor Neurone Disease (MND) Association, you will drive engagement and growth across various digital channels including email communications, online communities, digital advertising, social media, and content creation.
In this role, you will:
- Collaborate with teams across the Association to plan and execute effective email marketing campaigns using our dedicated platform.
- Moderate our digital channels, respond to queries with key messaging, and escalate any risk or safeguarding issues as necessary.
- Assist the Social Media Officer in planning, creating, scheduling, and moderating social media content, including providing out-of-hours support.
- Oversee the day-to-day running and moderation of our online forum, ensuring it remains a safe and supportive space for all members in conjunction with our helpline, MND Connect.
- Provide training, advice, and support to staff and volunteers on using digital channels, ensuring compliance with relevant policies and guidance.
- Support the Digital Engagement Team with the creation of digital assets to enhance our online presence.
- Use a variety of digital tools to monitor, listen, and report on digital activities, ensuring clear evaluation and analysis.
- Support our ongoing digital inclusion programme, ensuring all digital channels and content comply with accessibility standards and policies.
- Work closely with digital agencies and third-party platforms to support our team's objectives.
We are looking for someone who is proactive, collaborative, and passionate about digital engagement. Your efforts will ensure that our online communities thrive and that our digital communications are effective and inclusive.
If you are ready to make a significant impact and work in a supportive environment, apply today and help us grow our digital presence while upholding our Association's core values of dignity and respect.
Contract Type: 6-month Fixed Term Contract
Opportunity for a permanent role may be available following the 6-months. Details are yet to be confirmed.
Hybrid Working Expectations: Flexibility to attend the office 1 day per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Experience in moderating and engaging with online communities on social media and forums. You should be skilled in creating compelling content and assets for digital platforms, using tools like Adobe Creative Cloud apps.
Experience with email communication platforms is essential, including planning, creating engaging emails, and managing data. A strong understanding of digital copywriting principles and excellent proofreading skills are crucial. Knowledge of digital accessibility tools and principles is also important.
You must have keen attention to detail, adaptability, and be open to feedback. Excellent time management, prioritisation, and organisational skills are required. Strong interpersonal skills and the ability to work independently, as part of a team, and with staff at all levels are essential.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
Hours: 21-37 per week (part time or full time)
Responsible to: Senior Solicitor
Are you passionate about housing law? Do you want to work for an organisation committed to helping people find a way forward with their legal housing issues?
North Yorkshire Citizens Advice & Law Centre is an expanding service which is seeking a Caseworker or Solicitor to join our Housing team, with a focus on court attendance.
In this role, you will provide high-quality advice and support to clients facing housing issues including eviction, possession proceedings, poor-quality housing and establishing rights to housing.
Ideal candidates will have:
- Housing and/or advocacy experience, preferably in a Legal Aid environment (though not essential and training will be provided).
- Excellent communication and negotiation skills.
- The ability to maintain accurate records of work undertaken to necessary quality standards.
This role is based in your choice of the following North Yorkshire offices: Harrogate, Malton, Northallerton, Richmond, Selby or Scarborough, with occasional home working. You must be able to attend all our duty courts in York, Scarborough and Harrogate, typically once or twice per week. Relocation assistance can be considered for the suitable candidate.
To view the job pack and apply for this exciting opportunity please visit our website via the apply button
Applications closing date: 7 August 2024 (9.00am)
Reserved interview dates: 13 August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE - Full-time (37.5 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Are you looking for a challenging and rewarding role where you are able to support young people by providing a safe environment for them to feel safe and comfortable? Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.
You will be working as part of the night team providing mobile support to our 24-hour services, ensuring that our transitional properties are safe, secure, and welcoming through the night. You will love helping others by being on hand when they need you. You will be based at the Crawley Foyer and will support the static night worker there during the night as well as undertaking your mobile duties. These duties include carrying out regular and routine checks of unstaffed supported housing projects for young people, including communal areas, gardens, and the exterior of properties. You will help to contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. Our Mobile Night Workers work on four nights on, four nights off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
ABOUT YOU - We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
CLOSING DATE - 9 August 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.
For more information on our efforts to build an inclusive workplace, and how we can support you with your application, please see the application pack.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
Global Safeguarding Coordinator
Contract: 2 Years Fixed Term 2 Years, Secondment, Full time
Locations: We are looking to host this position in any of the following countries. The position may be home-based.
Sweden, Nepal, Bangladesh, Nigeria, Ethiopia, Pakistan, Colombia, South Africa, Cambodia
Salary & Benefits: The role is the equivalent of a UK Grade 6. Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. There is not an international pay scale for this role, the salary will match the equivalent in the Member/Country location on the local national pay scale. See further details below:
- Bangladesh - Grade D - BDT 628,842 - 1,167,841 per annum
- Ethiopia - Grade D - USD 11,910 - USD 16,876 per annum
- Nepal - Grade D - NPR 1,548,047 2,005,016 per annum
- Nigeria - Grade D - NGN11,320,285 - 14,689,297 per annum
- Pakistan - Grade D - PKR 1,890,839 - 2,730,421 per annum
- South Africa - Grade D - ZAR 568,812 - 740,675 per annum
- Sweden – Grade B – SEK 27,000 – 36,000 per month
- Cambodia - Grade BG-7 - Competitive salary package
- Colombia - Grade X - Competitive salary package
About WaterAid:
Want to use your skills in People and Organisational Development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Global Safeguarding Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Global Safeguarding Team has a global mandate to provide expertise and technical guidance across the WaterAid Federation.
The Team comprises a Global Head of Safeguarding, a Senior Global Safeguarding Specialist (line manager of this post), a Safeguarding Community Engagement Advisor (Africa) and this role, the Global Safeguarding Coordinator. The team is geographically dispersed. Depending on location and time zone of the successful candidate, flexibility in working hours will be required to attend line management meetings, team meetings and to liaise with the cross federation global Safeguarding Focal Point Network.
About the Role:
The Global Safeguarding Coordinator has been created within the Global Safeguarding Team to support with administration and logistics for the team and in support of the Safeguarding Focal Point Network. As Global Safeguarding Coordinator you will use organisational and administration skills to ensure the effective compliance and management of the team's activities, training and travel globally.
You will bring communication skills to write engaging safeguarding related content for staff across the WaterAid federation and your attention to detail will ensure safeguarding documents and case files are created in a timely and accurate manner.
You'll also:
Administration and Team Support
- Leading the Global Safeguarding Team's administration including responding to general enquiries, managing safeguarding data requests, note taking for meetings.
- Monitoring compliance with mandatory eLearning.
- Supporting the functioning of the Safeguarding Focal Point network.
- Opening and/or updating case files when new safeguarding concerns are registered.
Logistics and Training Support
- Updating and creating training resources
- Supporting the Team's travel and training events planning
Communications
- Designing and branding policies, tools and guidelines.
- Creating articles and re-designing the Safeguarding Hub on The Spring.
- Creating awareness raising materials for staff.
- Creating, highlighting and distributing community awareness raising resources for country programmes.
This role will also require travel to the UK. For the full list of Accountabilities, please refer to the full PDF Job Description.
About You:
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Strong passion for and interest in safeguarding.
- Ability to work with accuracy and attention to detail.
- Strong record-keeping and administration skills.
- Experience writing and/or designing information for different audiences.
- Experience supporting logistics for activities, events, trainings, or meetings.
- Strong Office 365 systems knowledge and fluency in written and spoken English.
- Experience in handling sensitive information with discretion.
For the full list of Essential and Desirable Skills, please refer to the full PDF Job Description.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter as one document (maximum of 4 pages) in either Word Document or PDF format, addressed to the Global Safeguarding Team. Your cover letter must outline your:
- Current location and your right-to-work eligibility for that country,
- Experience in safeguarding,
- How you match the person's specifications.
Closing Date: Applications will close at 23:59 on Sunday 4th August 2024. Availability for a video interview is required between 12 - 14 August 2024. Availability for a second interview will be required on 15 or 16 August 2024. The anticipated start date of the role is as soon as possible.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an excellent opportunity to join the dynamic fundraising team at CoppaFeel!, the pioneering breast cancer awareness charity, as a Supporter Care Assistant.
About CoppaFeel!
CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save their life. We are the first breast cancer charity in the UK to create awareness amongst young people, with the aim of instilling a new healthy habit that could one day save their life.
About the role
We are looking for a Supporter Care Assistant to help provide exceptional support to our valued supporters during our busiest period of the year, Breast Cancer Awareness Month. This period is when we are managing an increased amount of fundraising activities (including Corporate Partnership activations) and when we receive the most enquiries about supporting CoppaFeel!. Breast Cancer Awareness Month is the time when our fundraisers need the most support from us and it is a lively, fun and interesting time to be part of the team. As the charity continues to grow rapidly, it has started to become a time where our staff resources are limiting us in making the most of the opportunities so we would like someone to join our team to help and support us in maximising this time of year.
DUTIES AND RESPONSIBILITIES
Supporter Stewardship
- Respond to a range of fundraising enquiries in a timely manner, liaising with supporters via email and over the phone as appropriate.
- Send out ad hoc postal requests for fundraising materials from CoppaFeel!’s office.
- Work with the Individual Giving Manager in supporting the creation and postage of weekly thank you letters and gifts for donors. Supporting the thanking of corporate partners as appropriate.
- Ensure communications with supporters are recorded on our CRM system.
- Identify high performing fundraisers or supporters to submit for Chest Champion status to ensure recognition and celebration of their support.
- To attend events to represent CoppaFeel! and the Fundraising team.
- To support in the stewardship of small businesses based on our small partnership criteria including monitoring activity and stewarding through dedicated fundraising platforms.
Coordination of fundraising materials
- Support the Operations team in coordinating fulfilment of requests for postage of materials.
- Responsible for monitoring the inventory of fundraising materials within the office and our storage unit.
- Ensure our fundraising materials remain relevant and up to date with current fundraising guidance, CoppaFeel! health messaging and branding.
Administration
- Work with our Finance Executive to support accurate finance reconciling of donations and income streams along with general finance administration.
- Code the back end of JustGiving pages to ensure accurate income reconciliation and reporting.
- Create and maintain up-to-date records on our donor database.
- Pull accurate reports from our donor database as requested by the Fundraising team to maximise donor engagement and retention.
- Adhere to GDPR requirements.
- Participate in CoppaFeel! fundraising and team meetings.
- Identify any opportunities for the promotion of fundraising opportunities in our organisational social media coverage or CoppaDrop mail newsletter by highlighting gaps or availability to the relevant members of the Fundraising team.
- Identify and share updates from across the organisation as appropriate
- Support on coordinating travel for the Fundraising team where necessary for events and meetings.
Skills, Experience and Qualifications
Essential
- Very good administrative skills.
- Very good organisational skills.
- Good time management skills.
- Ability to plan and meet deadlines.
- Ability to work effectively with colleagues at all levels across the department and organisation.
- Comfortable meeting new people and building relationships.
- Good initiative with an eagerness to learn.
Desirable
- Experience of customer service both in person and on the telephone and email.
- Experience of fundraising.
- Experience of the charity sector.
Applications for this vacancy close on the 5th August at 9am. however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role.
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.
The client requests no contact from agencies or media sales.
Come and work with Medical Justice, a small and dynamic team that builds on casework to produce research that is used to challenge systemic failures in healthcare provision in immigration detention. We expose medical mistreatment in detention and strive for lasting change for all detained people through policy work, strategic litigation, media coverage and parliamentary action.
We particularly welcome applications from people with lived experience –
Support from Experts by Experience Employment Network
Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.
- see the Application Pack for more details.
Main duties and responsibilities
1. Gather available information about a detained person whose case has been referred to Medical Justice
2. Assess the detained person’s needs and the relevant Medical Justice resources available that could assist them
3. Raise any immediate concerns about your client appropriately within Medical Justice and beyond
4. Prioritise referrals (in collaboration with the Casework Manager and the rest of the casework team)
5. Agree a plan of action with the Casework Manager to ensure as many resources as appropriate are marshalled to assist the detained person regarding:
a. Collating of existing medical evidence regarding the detained person and generating new medical evidence, including medico-legal reports (MLRs) and professional letters produced as a result of Medical Justice clinicians’ assessments in detention and/or remotely at your request
b. Challenging any inadequate healthcare provision
c. Facilitating access to good legal representation to challenge detention and to make the best use of the medical evidence we provide, and establish any availability of Legal Aid Agency funding for MLRs and interpreters
d. Facilitating access to appropriate support including accommodation and access to healthcare on release from detention
6. Obtain relevant consent from detained clients
7. Gather further required information needed about a detained client, including medical records, files held by the Home Office, and the detained client’s legal documents
8. Carry out various other actions agreed by the Casework Manager to implement the above plan. This may include:
a. Arranging medical visits to detainees
b. Liaising with healthcare providers in the immigration removal centre (IRC)
c. Liaising with detained clients
d. Finding appropriate legal representation for a client
e. Signposting or making referrals to other organisations
9. Provide information to the Office Manager for booking medical visits and interpreters
10. Continually update the case-management system
11. With support from the Casework Manager and Clinical Advisor/clinical reviewers, ensure medical evidence generated is accurate and aligned with instructions from any legal representative and Medical Justice guidance
12. Continually feedback to the staff team any intelligence regarding immigration detention conditions
13. Assist the Casework Manager to provide a monthly report for Trustees on the number of referrals, outcomes and Medical Justice clinicians engaged, noting any areas of concern
14. Collaborate with other staff and partner organisations in activities to secure lasting change including litigation, research, policy work and media work. This could include identification of cases, assisting in getting consent from detained clients, and contributing to briefings and witness statements
15. Where required, attend other meetings and events as agreed with the Casework Manager, including Trustee meetings and events with partner organisations.
16. Assist in other Medical Justice activities, including clinician and interpreter training .
17. Respect and comply with Medical Justice's policies and procedure, including clients’ confidentiality, equality and diversity, health and safety, and vulnerable adults.
General
18. To work flexibly as a member of the team and the organisation and undertake other reasonable duties and responsibilities at the request of the Casework Manager.
19. To assist the smooth running of the organisation, working with other Medical Justice staff, and the Trustees to meets its overall objectives, including participation in periodic performance and training reviews, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
20. To promote Medical Justice policies including our anti-discrimination policies.
21. To be self servicing, pro-actively share relevant information and expertise within the organisation and keep all records, statistics and information in accordance with Medical Justice policy and practice.
For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.
We’re looking for a passionate IT Support and Logistics Associate to help us build a future where internet access is available to the individuals and communities around the world that need it the most.
Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide.
Key info
Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London
Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.
Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5%
The essentials
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support
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An interest in technology and network engineering
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A desire to grow and excel in a unique role covering a wide range of skills
Flexibility
Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site.
What’s this role’s purpose?
This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.
Interview process
3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours.
Reporting to…
This role will report to the Project Delivery Lead
Benefits
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Flexible working
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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Designated L&D budget
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Volunteering experience, seeing Jangala in action!
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Team days out
About the role
The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay - connected in remote contexts worldwide
Key Responsibilities
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Technical Support (60%)
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Provide first and second-line technical and troubleshooting support for our partners in challenging environments.
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Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks.
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Contribute to the product design and development process using experiences from troubleshooting and deployment.
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Capacity Building: train partners, develop documentation, and improve service offerings.
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Logistics Support (30%)
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Prepare and dispatch packages from London workshop
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Liaise with customs organisations globally, ensuring compliance with import regulations.
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Handle equipment stock management and manage shipping processes
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Other (10%)
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Conduct site surveys and determine equipment needs.
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Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)
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The impact you can make
Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.
Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.
Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.
Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience.
Candidate requirements
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.
Essential
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Excellent and professional verbal and written communication skills
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Strong organisational skills
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Experience in providing first-line or second-line IT support or as a network engineer
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An interest in technology.
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A desire to learn in order to grow and excel in a unique role covering a wide range of skills
About you
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Enthusiastic and diligent
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Versatile and thorough
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High attention to detail
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Self-motivated and able to prioritise workload
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Strong problem-solving skills
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Passion for social impact
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Independent yet collaborative
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A passion for technology
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Excited about working across critical processes
About Jangala
Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population.
Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow.
We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world.
During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations.
Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK.
To apply, please send:
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A CV
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A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
As Senior Individual Giving Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters.
Permanent, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.
The role
In this role, you will:
- Be responsible for project leading on our retention campaigns, coordinating with a number of different stakeholders, both internal and externally.
- Be expected to manage budgets
- Provide a data and insight-led, audience-focused and rewarding supporter journey that maximises lifetime value of the supporter.
- Work with the Supporter Retention Lead to deliver campaigns against agreed budgets
For more information about the role’s responsibilities, and the skills and experience required please use the Apply link to go to the full job description on the Scope website.
About you
The successful applicant will:
- Be an excellent fundraiser with vast experience managing large scale retention campaigns, including but not limited to direct mail, tele-fundraising and digital.
- Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Our client, a prestigious London University, is currently seeking a temporary, full time (35 hours per week) Student Records Officer. The role is based on-site in Central London 5-days per week and will run for approximately 6-weeks.
Key Responsibilities for this role include:
- Ensure records are accurately set-up and maintained, using their database and Microsoft Excel spreadsheets.
- Managing and prioritising your own daily workload, working to ensure that the service runs smoothly and effectively.
- Setting up sponsor records and maintaining accurate data.
- Data entry and administration tasks to ensure the smooth running of the department.
To be considered for this position, you should possess:
- Previous experience in a higher education environment or administrative role.
- Experience of prioritising your own workload.
- Strong timekeeping and organisational skills.
- Excellent IT skills, including usage of Microsoft Office packages.
If you are interested in this opportunity, please apply below, and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is at the forefront of helping people adjust positively to spinal cord injury; the organisation is there for people in their darkest hours and, because their support is provided by people who have been there, they are equipped to understand what individuals and their families are going through.
Charity People is delighted to be supporting this incredible organisation to recruit for an interim part time Director of Communications and Marketing who will join the team at a key point; the charity's income has grown year on year since 2020 and they have a goal to increase that further by 2025 in order that they can meet increasing demand for their services.
The interim Director of Communications and Marketing will simultaneously oversee delivery of current plans and look to the future; putting in place structures, systems and processes to support a growing organisation and make the most of new opportunities as they arise.
Part time Director of Communications and Marketing
Contract: interim, 12 month role
Hours: Part time, 21 hours per week
Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)
Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London
Closing date for applications: Midnight on Wednesday 7th August
Interviews: first stage interview held remotely on Thursday 15th August, with a second stage interview held in person on Wednesday 21st August
Key responsibilities within the role will include:
- Lead and oversee the development of communications and marketing plans which will underpin Back Up's 2030 strategy.
- Line manage a team of three to provide leadership, motivation, support and guidance to enable members of the team to perform to the best of their abilities and work effectively together.
- Upskill and develop the staff team so that they have the skills necessary to sustain communications and marketing over the longer term.
- Be a key advocate for change management in the organisation, supporting colleagues at all levels to upskill through the delivery of wider organisational change.
- Lead the strategic development and delivery of communications and marketing practice across the charity, and work with the Fundraising, Operations and Services Teams to deliver shared business objectives and Back Up's strategy
- Have overall responsibility for creative, brand and tone of voice guardianship, ensuring that the staff team and freelancers have the resources required to implement Back Up's brand effectively.
- Ensure the provision of adequate processes and skills in-house to tell the stories of people the organisation has supported and deliver high performing content across all channels.
- Develop and implement a digital marketing and website strategy
- Model a creative, ambitious and positive culture within the communications and marketing team championing core values.
This is a wonderful opportunity to for a seasoned Communications leader to join a charity providing vital support to a community of people who have experienced a life-changing event and their families. We'd love to hear from candidates with the following skills and experience:
- Director level experience of leading successful communications and marketing teams
- Proven ability to unite diverse groups of individuals behind specific projects or initiatives
- Experience of change management with a track record of leading growth and meeting and exceeding targets
- Ability to influence senior stakeholders and board level colleagues
- Gravitas and exceptional personal credibility to act as an ambassador for the organisation with the ability to effect positive change
- Collaborative approach with the ability to establish partnerships
- Outstanding communicator and storyteller with the ability to present and write with impact
- Highly effective project management and organisational skills: ability to plan and deliver projects on time and within budget
If you're interested in hearing more about this opportunity, please send your CV to Glen Manners at Charity people in the first instance
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
The Centre for Justice Innovation seeks to build a justice system which all of its citizens believe is fair and effective. We provide hands on support to front-line practitioners, conduct research into how things work, and could work better, and promote evidence-based policy solutions.
We are looking to recruit an enthusiastic intern to support the work of the Centre’s Women In Justice Programme. The position is full-time for a fixed period of four months starting in September 2024 and pays the London Living Wage. Travel costs will also be reimbursed.
What will I be doing?
Evidence review
One of the primary roles you will undertake is a review of the existing evidence base around the profile and vulnerabilities of women engaged in the criminal justice system. This review will seek to synthesise evidence about both the prevalence of vulnerabilities of justice involved women and the mechanisms between those vulnerabilities and their offending. Findings from this evidence review will be key in supporting the development of messaging for policy makers, as well as contributing to the milestones below.
Analyse data to extract meaningful insights around the complex needs of women who come to court.
Our previous research into the vulnerabilities and unmet needs of people who come to court, and people’s experiences of the court process, all suggest that we must do much better to make the court process fairer. This is especially the case for women, who often have disproportionately high complex needs, and who often also have contact with the child protection system. This work will bring together evidence on the needs of women who come to court, in part by exploiting existing Community Advice service data to identify the number and profile of women attending court with support issues, as well as developing case studies. The evidence review will also play a core role in developing a picture of the evidence around the needs of women coming to court.
Contribute to the delivery of Women in Justice policy and practice priorities:
You will also support the delivery of our strategic aims in this area, in part through the findings of the evidence review. In particular, you will work with others to deliver the following milestones:
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Analyse findings from recent fieldwork to develop recommendations to promote long-lasting change for community support for women with substance use disorders. Findings from the evidence review will ensure the recommendations are concrete and practical for policymakers, local authority commissioners and service providers.
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Support the event management of a workshop convening practitioners working in, and interested in working in, problem-solving courts for women. Findings from the evidence review will be shared within the workshops to stimulate and inform discussions.
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Promote the evidence for the use of problem-solving courts for women with policymakers. Summary findings from the evidence review will support the development of messaging for policy makers.
Development and engagement
Beyond these milestones, you will also support the development of the Centre’s Women in Justice programme, helping us develop our capacity to articulate the links between our work on women in contact with the criminal justice system and other relevant areas of work including family justice, women’s substance use and violence against women and girls. This work may involve working on the development of funding bids and supporting the Women in Justice area of focus leads in their work and stakeholder engagement. You will also attend any relevant events and parliamentary meetings that happen during this time, such as APPGs and VAWG conferences.
Support across the research team
In addition to working on the evidence review, you will support other members of the research team with research activities as required. This might include activities such co-facilitating interviews, coding transcripts, and holding an online workshop with participants.
The client requests no contact from agencies or media sales.
Falmouth & Exeter Students’ Union
Chief Executive Officer
Salary: £63,000-£65,000
Location: Falmouth and Penryn, Cornwall
Contract: Full time
Are you looking for a role as an ambitious and collaborative leader, passionate about student experience? If so, we’re looking for a visionary leader who work closely with our elected officers, trustees and other stakeholders to progress our strategy and long-term sustainability of the Students’ Union.
About the Students’ Union
We exist to represent over 8,000 of our members who are based mainly in Cornwall, but additionally we have a growing number of online and partnership students. Two-thirds of these are Falmouth University students and the remainder are from the University of Exeter. We are almost unique in the UK in serving two student cohorts from different universities some of whom share a campus. This presents an unusually complex context within which to exercise leadership. The students’ union operates across three sites. The Falmouth campus in the centre of town is solely for Falmouth’s Arts students, while Exeter’s medical students are based at a site in Truro. The Penryn campus is where most students are based and its successful operation is heavily reliant on a partnership between the two universities, FX Plus, a services company which delivers many of the central services on campus and the students’ union. The new CEO will have well-developed stakeholder management skills and the ability to engage effectively with complex partnerships in the interests of our students.
About the role
The Chief Executive will provide visionary leadership to ensure the long-term sustainability and strategic development of the Students’ Union (SU). Under the direction of the Board of Trustees, the Chief Executive will drive the performance, development, and financial health of the SU, aligning its operations with its mission, vision, and values. This role requires fostering a collaborative and inclusive culture, supporting and empowering elected student leaders, and maintaining strong relationships with key stakeholders across Falmouth University and the University of Exeter as well as, FX Plus and the wider community.
The Chief Executive will work day-to-day with full-time and part-time elected student officers to communicate and implement the SU’s strategy and priorities effectively. The SU serves a diverse student membership from both universities studying in Cornwall. These students, although from different universities, share their university experience outside the lecture and seminar rooms, making it essential to enhance their overall student life and community engagement.
Additionally, the Chief Executive will lead strategic planning, implement effective governance, and enhance the internal and external reputation of the SU, ensuring it meets the needs of its diverse membership and key stakeholders.
We're a democratic, membership organisation and all students at the are automatically members of the Union. Overall legal responsibility for the Students' Union rests with our Board of Trustees which is made up of four full-time Sabbatical Officers, four student trustees and three external trustees. The Sabbatical officers are elected each year by, and from, the student membership of the University. They take a year out of their studies (or immediately after graduating) to take on a fulltime paid staff role and to serve as a trustee.
Closing Date: Tuesday 27th August 8am
First Stage Interviews (Remote): Monday 2nd September
Final Interviews (In-person at the Penryn campus): Wednesday 11th September
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners, Atkinson HR Consulting.
Job title: Young Person's Paid Internship with Adoption Alliance
Responsible to: Adoption Alliance Manager
Hours of work 10-14 hours a week, to be negotiated (flexible with evening and weekend working required)
Salary Grade 2 (£21,840 to £22,741 FTE depending on experience and skills)
Duration: I year
Location: A mixture of home-based, office based (Prestatyn) and some time spent in colleges and schools across North Wales. The successful applicant must be either based in North Wales or able to travel there several times a week.
This is a new role in the organization and the successful applicant will help us to shape the role going forward. As an internship, the post is limited to one year and the successful candidate will be offered training to meet their development needs. This role will offer the successful applicant an opportunity to play an active role in this new project which aims to improve the experiences of adopted people in schools in North Wales whilst at the same time having opportunities to learn new skills and gain knowledge and understanding in areas which are of interest to them. Help will be given to transition from this role into future training or work.
MAIN PURPOSE OF THE INTERNSHIP
To use your own lived experience to improve the educational experiences of young, adopted people across North Wales.
To work closely with the Adoption Alliance Lead Youth Worker to support the delivery of the project – for example by preparing training materials for schools, working with groups of young, adopted people, creating content for various online platforms.
To work closely with the Lead Education Officer to help deliver training to schools and colleges.
To gain experience and improve your own life chances as a result of working on this project.
To support you to develop digital content and resources which will be used in this project.
To support young people to create products that promote the purpose of the project which may include digital resources such as podcasts.
MAIN DUTIES AND RESPONSIBILITIES
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To assist in bringing together groups of young, adopted people and share experiences.
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To use lived experience to inform the current education system in North Wales
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To gain knowledge and experience within a range of work settings including social care, education, and youth work.
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To identify and undertake training which will help prepare you for the future.
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To work closely with administrative and business support staff in the Wales and Central teams to ensure the booking of venues, activities etc and gather output and outcome data from the service.
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To support the organisation by gathering statistical and other relevant information to support evaluation and fundraising activities for the service.
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To support young people who wish to have their voices heard in national and regional forums and events.
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To attend internal and external training sessions and other meetings as appropriate, in order to learn and remain up to date with adoption issues, relevant policies, working practices and systems and network with other youth work providers in Wales.
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To engage in supervision and professional development.
This job description is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. This job description will be reviewed with the post-holder at significant points for the Organisation.
PERSON SPECIFICATION
ESSENTIAL CRITERIA
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The role is available to a young person under the age of 25 years old, with lived experience of adoption/ care experience.
QUALIFICATIONS/TRAINING
or equivalent experience which must be demonstrated in the CV/application form
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Ability to communicate effectively in English and / or Welsh.
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There is no requirement for any specific qualifications or examination results.
KNOWLEDGE AND EXPERIENCE
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Good understanding of the needs of adopted or looked after children
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Experience of the education system in Wales.
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An understanding of the importance of following policies and procedures to ensure that children and young people are safe
SKILLS AND ABILITIES (All Essential)
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Good communication and interpersonal skills
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Ability to relate to children and young people
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Ability to work as part of a team
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Ability to use IT equipment
QUALITIES
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The capacity to understand and to empathise with the issues of concern for adopted children and young people and their parents
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Flexible and adaptable approach to work
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Positive and motivated attitude to work
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Team player
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Willing to learn
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Open and honest and able to fulfil a duty of candour if challenged
OTHER
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Ability to speak Welsh is desirable and respect for the Welsh language is essential
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Commitment to promoting anti-discriminatory practice and equal opportunities.
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Willingness to travel and work occasional weekends and evenings as required. (essential)
The client requests no contact from agencies or media sales.