Service Management Jobs

Are you passionate about making a positive difference in the lives of individuals who have experienced homelessness and other complex challenges? We are seeking a dedicated and motivated Team Manager to lead our team within the Basildon service.

The Scheme:

A supported housing scheme committed to helping people build better futures.

As Team Manager, you will have the opportunity to play a pivotal role in supporting individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence. Your leadership and expertise will be key in delivering high-quality services to residents and ensuring the success of the team.

Key Responsibilities:

• Leadership & Development: Lead, motivate, and coach a team of Housing Support Workers, ensuring they deliver high-quality support to residents
• Recruitment & Induction: Oversee recruitment, onboarding, and the induction process for new staff, ensuring they are well-equipped for their roles
• Performance Management: Set individual performance objectives and monitor progress, conducting appraisals and regular supervision to ensure staff are supported in their professional growth
• Training & Development: Identify development needs and provide appropriate training opportunities to support staff in improving their skills and knowledge
• Staff Management: Tackle performance issues proactively and manage sickness absence with strong record-keeping and compliance
• Resource Management: Monitor and manage staff schedules, timesheets, rotas, and cover for staff absences to ensure the smooth running of the scheme

Skills & Experience Required:

• Previous experience in a management role, preferably in supported housing or social care settings
• Strong leadership and coaching skills, with the ability to motivate and inspire a team
• Excellent organisational skills, including the ability to manage resources and staff effectively
• Proven ability to manage performance, including conducting staff appraisals and addressing issues of poor performance
• A genuine passion for supporting vulnerable individuals and helping them achieve greater independence

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Prospectus are excited to be working with our client to help them recruit for a Trusts Manager to join their fundraising team. The charity was set up in December 2003 to ensure that bereaved children and their families receive the best possible support following the death of someone close. The organisation is a leading UK bereavement charity, providing free, professional services and support to 1,000 bereaved children, young people and their families a year. They provide support across England and Wales face-to-face via their therapy hubs in London and Bristol as well as by phone and online.

The role is offered on a permanent, part-time (0.8FTE) basis with a salary of £38,000 to £40,000 per annum pro rata with a flexible hybrid working model between home and their office.  

The post holder will be responsible for researching and applying for relevant funding streams to exceed the fundraising team’s annual target. They will be responsible for building and maintaining excellent working relationships with a portfolio of current and prospective funders. The postholder will work with colleagues to package existing services into compelling proposals as well as supporting with developing new project proposals.

They are looking for someone with a demonstrable track record of securing 5-figure grants and donations within a Trusts and Foundations team. They are looking for a candidate with demonstrable experience in writing high-quality applications, reporting on the impact of funded projects, and managing relationships with funders. The ideal candidate will have a personal interest to develop knowledge and understanding of childhood bereavement and charity services, as well as their costs and funding needs, to be able to talk confidently with a wide range of stakeholders. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Are you passionate about providing outstanding supporter care and building lasting relationships? Do you thrive on delivering excellence while managing and developing teams?

We are working with an international charity to recruit for a Supporter Engagement Manager you will play a pivotal role in ensuring an exceptional experience for the organisation's donors, supporters, and external stakeholders.

About the contract

Salary: Circa £40,000 per annum, plus benefits
Contract: Permanent
Work Pattern: Hybrid Two days per week in the office
Hours: 34.5 per week
Location: London

Benefits

* Annual Leave: 26 days, plus bank holidays. Additional leave earned after two years of service.26 days annual leave, plus bank holidays, with additional leave after two years of service.
* Access to a medical cash plan and a pension scheme.
* Gym membership discounts.
* Training and development opportunities.

About the Role
As the Supporter Engagement Manager, you will oversee the Supporter Engagement team to ensure all donations, enquiries, comments, and complaints are processed compliantly and efficiently across multiple channels, including post, phone, and online. You will also take the lead on developing the charity's community fundraising programme, ensuring supporters are inspired, engaged, and connected to its mission.

Key Responsibilities:
* Team Leadership: Line-manage the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
* Supporter Engagement: Oversee the processing of donations and post while ensuring compliance with charity regulations. Manage responses to enquiries, comments, and complaints with sensitivity and professionalism.
* Community Fundraising: Develop and deliver a community fundraising programme that inspires supporters and grows the charity's network.
* Data Management: Work closely with the Database team to ensure accurate and effective logging of activity (preferably using Raiser's Edge).
* Compliance: Ensure full operational compliance with charity regulations, GDPR, and data protection practices.
* Process Optimisation: Establish and develop processes and procedures to enhance performance and supporter satisfaction.

About You

* Knowledge of supporter engagement and customer care policies, process, procedures and programmes
* Knowledge of community fundraising and supporter events.
* Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders
* Managing and resolving sensitive enquiries and complaints tactfully.
* Database skills, preferably with Raiser's Edge.
* Leading and motivating teams to achieve their objectives.
* Managing community fundraising activities and supporter events
* Willingness to work occasional evenings or weekends for events or activities.

If this exciting opportunity is of interest please get in touch now! We are reviewing CV's as they come through. We would be happy to share a more detailed job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

BACKGROUND

Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network.  We tackle housing poverty around the world by working in partnership with communities and families to achieve their dreams of a safe and decent place to live. 

“Home Equals” is a five-year global advocacy campaign, launched by Habitat for Humanity International last year and dedicated to achieving policy change, at all levels, to ensure that people living in informal settlements especially in the Global South have equitable access to adequate housing. Together, with partners, governments and communities, we can create lasting change so that people living in informal settlements have safe and secure homes.

As a global housing leader, Habitat for Humanity has a unique opportunity in ensuring that access to adequate housing is prioritised around the world. Together, we can advance policies that unlock the potential of people who deserve an equal shot at a decent home.

Purpose of The role

Habitat GB is seeking a dedicated and experienced Global Advocacy Manager to lead our efforts in advocating for policy change within the UK government (in particular targeting the Foreign, Commonwealth and Development Office) to prioritise housing in international development. This pivotal role will play a crucial part in supporting Habitat for Humanity's global advocacy agenda which aims to promote equitable access to adequate housing worldwide, focusing on informal settlements in the Global South. The Global Advocacy Manager will be instrumental in building Habitat GB's profile and influence, establishing strong relationships and coalitions with stakeholders in the UK, identifying lobbying opportunities, providing strategic political insight, and ensuring systematic monitoring and analysis of the international development political landscape. By collaborating with internal teams, external partners, and stakeholders, the successful candidate will drive meaningful change and contribute to addressing housing challenges on a global scale.

Main Responsibilities 

These responsibilities outline the multifaceted nature of Global Advocacy Manager role, highlighting the importance of strategic planning, relationship building, political engagement, and impact evaluation in advancing Habitat GB's advocacy objectives related to housing and poverty reduction.

· Strategic Development, Engagement and Implementation: Lead the development of a comprehensive global advocacy strategy aligned with Habitat GB's mission and the "Home Equals" campaign objectives, engaging key people in Habitat for Humanity's global advocacy team. This strategy should focus on advocating for policy change within the UK government to prioritise housing in international development and align with our UK facing advocacy strategy where relevant.

· Policy Research and Positioning: Synthesise research on housing policies, trends, and best practice to inform advocacy priorities and positions. Develop policy briefs, reports, and other materials to communicate key findings and recommendations to policymakers and stakeholders.

· Stakeholder Engagement: Establish and maintain strong relationships with a wide range of stakeholders, including UK policymakers, government officials, NGOs, advocacy groups, and other relevant organisations.

· Lobbying and Political Insight: Identify lobbying opportunities within the UK government, including engagement with the Foreign, Commonwealth and Development Office (FCDO) and other relevant entities. Provide strategic political insight and guidance to strengthen advocacy impact.

· Advocacy Campaigns: Lead the development and implementation of global advocacy campaigns, initiatives, and events to mobilise support for housing priorities. Collaborate with internal teams, external partners, and stakeholders to design and implement these initiatives.

· Evaluation, Reporting and Learning: Establish mechanisms for systematic monitoring, analysis, and dissemination of political intelligence related to housing and international development issues in alignment with Habitat for Humanity International’s global metric tracking on advocacy impacts. Prepare regular reports on advocacy outcomes, lessons learned, and recommendations for future action.

· Collaboration and Coordination: Collaborate closely with teams across Habitat GB and Habitat for Humanity's global advocacy team especially on G7 related advocacy and implementation of the Home Equals campaign, other affiliates, and external partners to align advocacy efforts and share best practice.

Person Specification

· Strong understanding of UK government structures, policy-making processes, and key stakeholders involved in international development.

· Significant experience in UK-facing advocacy, policy analysis, or government relations, with a focus on international development, housing, or related issues.

· Experience delivering targeted advocacy strategies and implementing communication strategies to support advocacy efforts.

· Proven track record of successfully influencing policy change and mobilising support for advocacy campaigns.

· Experience of directly engaging stakeholders and decision makers through events, networks, meetings and other mechanisms.

· Experience working in a cross-cultural or international context is desirable.

Skills and competencies:

· Excellent communication skills, including the ability to articulate complex issues clearly and persuasively in written and verbal formats.

· Demonstrated ability to build and maintain effective relationships with diverse stakeholders, including government officials, NGOs, and civil society organizations.

· Strategic thinker with the ability to develop and implement advocacy plans, manage multiple priorities, and adapt to changing circumstances.

· Ability to collaborate with diverse teams across multiple locations and different cultures.

· Self-motivated, organized, and capable of working under pressure to meet deadlines and adapt to challenges.

· Enthusiastic, positive, and proactive with a solution-oriented mindset.

· Demonstrated interest in our work and commitment to continuous learning and development.

· Dedication to contributing to the inclusive, people-positive culture at Habitat GB.

The role and responsibilities will be carried out in a way which reflects:

· Habitat GB’s commitment to safeguarding vulnerable adults and children in accordance with the Safeguarding Policy.

· A commitment to Habitat GB’s vision, mission, values and approach.

· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

This is not intended to be an exhaustive list.  Job descriptions may be subject to change.

Flexibility   

Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team.  It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Start your Habitat journey

We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4. 

The deadline for applications is 8 December 2024 (at 11:59 pm).

Interviews will take place online from the week beginning 16 December 2024. Selected candidates will be contacted to agree a suitable time for interview.

Please note that we do not reimburse any expenses incurred during interviews.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder. 

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

Interim Contract Manager
Job type: Temporary
Duration: 3 months +
Hybrid Working: 4 days remote
Location: London, the nearest station, Holloway Road

Excited to announce an immediate opening for an Interim Contract Manager within the NHS. This is a unique opportunity to join a dynamic Complex Contracts team, part of the Chief Nursing Directorate.

The Complex Contracts team focusses on:

• Safeguarding adults and children
• Quality governance and improvement
• Person-centred commissioning for individuals, including children with complex needs, whose requirements cannot be fully met by local services.

Key Responsibilities:

• Managing a diverse portfolio of contracts, primarily in continuing health care (CHC), including care homes and home care providers
• Transitioning contract and performance management, along with supplier relationship management, to the Atamis/Health Family online system, based on the Salesforce platform.

What We Are Looking For:

We are seeking individuals who possess a blend of administrative skills, data analysis capabilities, and the ability to engage stakeholders and build relationships within the wider team.

The ideal candidate would have:

• NHS contract management experience
• Intermediate proficiency with Microsoft 365 products
• Experience with Atamis or similar procurement systems
• An understanding of CHC is beneficial.

If you would like to be considered for this role, you will need to be available immediately.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Vacancy Reference: BfN2025/62

Job Title: Employee Relations Manager

Salary: £17.44 per hour (FTE Salary £34,008 – for 37.5 hours)

Number of Posts: 1

Type of Contract: Permanent

Start Date: January 2025

Hours of Work: 24 per week

Working Pattern: Hours to be worked over 4/5 days per week Monday to Friday during business hours. Days must include a Monday and Friday

Work Location: This role can work remotely Very occasional planned travel within the UK

Responsible to: HR Manager

Closing Date: 10/12/2024

Proposed Interview Date: Tuesday 17th and Wednesday 18th December by Teams

Job Information: We are seeking a highly motivated individual who shares our values to join The Breastfeeding Network’s busy HR team. The ER Manager will play a vital part in our organisation and in the management and support of our people processes. This is a new and exciting opportunity in a fast paced environment. The role of Employee Relations Manager is a generalist HR management role and will be responsible for ensuring effectiveness of HR process and driving improvement across all areas of the employment lifecycle, as well as providing expert HR knowledge and advice to our management and leadership teams. If you are interested in progressing your career within an organisation which makes a real difference, we’d love to hear from you. Please note for this role applications will not be anonymised

Human Resources Manager

Up to £42,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

The HR Manager will oversee the operational management of the HR department, ensuring the provision of an enabling and supportive service which is customer focused, effective and professional, and will deputise for the Director of HR & Volunteering as appropriate. This is a broad and varied role in a small HR team which covers all aspects of employment and management of staff.

The HR Manager will ensure best practice is followed in recruitment and selection, onboarding and induction, performance management, employee relations, absence management and record keeping.

What we're looking for:

• An empathetic and outgoing communication style – you have strong interpersonal skills, develop effective working relationships with a wide range of people, and give sound and appropriate support and advice
• A helpful and supportive team member - you work with a sense of urgency, using your initiative to get things done, and work collaboratively to achieve results
• A conscientious and disciplined approach to work – you are well organised, with a high level of attention to detail and accuracy and are comfortable with pressure and challenge, managing multiple complex tasks simultaneously.
• Sound knowledge of UK HR and employment legislation – you will use appropriate judgement, work pragmatically, and mitigate risk
• An experienced HR professional, with a level 5 professional CIPD qualification or equivalent experience - you have significant demonstrable experience in a charity and/or commercial organisation at management level.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to via the link.

Closing date: 31 December 2024

Interview dates: Interview dates to be confirmed

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place via Teams or in person. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas.  

We are looking for a Finance Officer to work closely with our management team to assist, develop and manage the Charity Finances to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.  

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support. 

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

JOB DESCRIPTION: 

IMPATIENCE INSIDERS PROJECT MANAGER

Role: Impatience Insiders Project Manager

Contract type: 12 months to start, full time (3-5 day contracts optional)

Salary: £36,000 pro rata, 3-5 days per week

Experience: Min 1+ year of professional experience

Location: UK based, remote working possible with some travel to London/nationally. Some co-working in Finsbury Park also an option.

Visas: Unfortunately, we are not able to provide visa sponsorship 

Application deadline: 10am on the 8th December

Start date: Jan/Feb 2025

CONTEXT AND ORGANISATIONAL VALUES

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms, knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition.

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the just transition that the world needs and that they themselves yearn for.

Impatience Insiders’ job is to get these people organised, educated, and mobilised on terms that work for them, and turn shame and disillusion into action and progress. Our ambition is to fill a gaping hole in civil society organising infrastructure and create a permanent piece of the civil society landscape.

We are looking to build and invest in a series of insider movements in food retail, management consulting, advertising, public affairs and finance. By 2030 we aim to see the ‘insider movement’ model mainstreamed as a vehicle for private but collective activism for corporate insiders. Insider Movements will be thriving within scores of just transition-critical industries. The successes of early insider movements will be well known and held as examples of how insider power can help transform industries and drive a socially just and environmentally regenerative transition.

Your job will be to help seed and support these movements as well as helping build the broader insider ecosystem.

OVERVIEW 

This is an exciting opportunity to join and help shape a new and innovative social organisation that is working to train, support and mobilise corporate ‘Insiders’ to help them transform their industries to support a more just and regenerative world. 

If you are someone happy to take initiative, act as a service provider to our insiders, lend your hand to anything/everything with regard to building the organisation, and are drawn to the idea of helping bring to life an ambitious new social enterprise, then we hope you will consider applying.

We believe that corporate ‘Insiders’ have been under invested in, under-utilised and often under-estimated in conversations about how we support a just transition. 

You will be the only staff member but have a lot of brilliant people around you to provide support and we hope that with your support and leadership, we will grow to a team of 3-4 over the coming 18 months. 

We are looking for a self-starter who will flourish as a facilitator of insider groups, as a recruiter of Insiders, as an advocate and sector-builder for the insider community, and as someone who can put the building blocks in place for an organisation that is set to grow and flourish.

To begin with, you will be hosted at non-profit Impatience Ltd who are providing hosting support to Impatience Insiders. 

PERSON SPECIFICATION 

We are looking for someone with at least one year of professional experience who is: 

1. Able to work delicately in high trust environments; 

2. Able to work collaboratively with partners; 

3. Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and 

4. Able to help build the ecosystem which we are a part of.

We are definitely looking for an all-rounder and do not have a particular experience set in mind. We expect to get applications from people from a range of backgrounds including those who have worked in research or programming roles at charities, those who have worked at large professional services firms, civil society building, community organising, entrepreneurship, consulting, food systems or public affairs. 

We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose.

The essentials:

1. You care deeply about the social and environmental challenges the world is facing and can see how industry can play a critical role in impacting these issues;

2. You are a confident project manager - you must have a knack of keeping things organised and on track, being able to write clearly and distil information; 

3. You are a keen researcher who likes learning about new topics and presenting information back in written documents and briefings;

4. You are committed to facilitating and organising in ways that support diversity, equity and inclusion;

5. You have some facilitation experience and are comfortable building trust with individuals as well as holding space for confidential and sensitive conversations in groups. You have experience of supporting people to work through challenges and differing opinions to get to points of agreement and action;

6. You are happy researching and approaching potential partners, Insiders, etc. without warm introductions and building a new community around this work;

7. You are able to work independently with only light-touch support, self-start and manage competing priorities and multiple groups of stakeholders.

Helpful but not essential experience/skills: 

1. A background and experience of working within food systems; this could be through having worked hands-on on farms, in the public sector on agriculture policy, on corporate sustainability strategies, or through a master’s degree; 

2. A background in project management, public affairs, and relationship management;

3. A background in movement building, community organising, facilitation and/or advocacy;

4. Experience in fundraising and partnership building;

5. Experience in sales, recruitment, hospitality and/or training;

6. Experience of working in and pushing for change in large organisations.

You will have a few key aspects to your work: 

1. Support the Insiders group. Undertaking meeting prep, presenting documents and supporting recruitment and onboarding of insiders;

2. Help research and identify partners to turn insider insights into campaigns to influence change within the sector;

3. Help with the organising of the UK’s first ‘Insider Summit’ where we bring together people doing insider work across a range of industries and forms;

4. Input on the develop the methodology for insider group development;

5. Support fundraising efforts; 

6. Help with the project-management of external agencies that are conducting delivery work for each project, from conception through to delivery and dissemination with civil society organisations, government, media and/or investors.

For the right person, this will be an amazing experience that allows them to learn as they lead work and accelerate into a space where their knowledge and insight is directly impacting progress towards transforming the UK food system and other industries. 

We’re flexible about location (within the UK), hours and type of experience, our priority is to find the right person to lead this work who is ready to hit the ground running and has both the track record and skill set to make a success of this. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application cover letter to tell us about your experience and what you hope to bring to this role. 

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking a Trusts and Foundations Fundraiser to join our passionate and dedicated fundraising team. Your role will be pivotal in securing vital funds for the hospice by developing and maintaining meaningful, positive relationships with grant-making organisations and individual supporters. You will research and apply to appropriate trusts and foundations while leading the identification of new grant opportunities.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission).

About the role

Some of the key responsibilities include (but not limited to):

· Clearly communicating the charity’s funding needs to potential funders through high-quality funding applications, face-to-face meetings, and other communications.

· Building strong, long-term relationships with funders through regular updates, written feedback, and networking opportunities.

· Conducting in-depth research to identify funding needs, particularly for core income, and collaborating with Rainbows care team leaders on funding requirements.

· Producing high-quality reports for funders to demonstrate the impact of their contributions and nurture ongoing support.

· Further responsibilities in the role of a Trusts and Foundations Fundraiser at Rainbows Hospice, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in trusts or major gift fundraising.

· Relationship Building: Skilled in developing relationships and securing funds from trusts, foundations, or individual donors.

· Communication Skills: Exceptional written and verbal communication with the ability to tailor messaging for different audiences.

· Attention to Detail: High levels of accuracy, consistency, and meticulous attention to detail.

· Motivation: Self-starter with initiative and the ability to work independently.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.