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630

Service development manager jobs in white city, greater london

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Top job
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 1 day ago
MSI Reproductive Choices UK, Remote
£64,866.2 - £71,352.8 per year depending on experience
Posted 2 weeks ago Apply Now
QCCA Ltd, NW5, London (On-site)
£50,000 - £55,000 pro-rata depending on experience, number of days worked + pension
Join QCCA, a key part of Camden since 1999, making a lasting impact. As COO, lead with the CEO & manage the Senior Management Team.
Posted 3 days ago Apply Now
MS Society UK, N4, London (Hybrid)
Starting from £26,384 per annum, plus excellent benefits
Posted 2 days ago
Closing tomorrow
Special Olympics Great Britain, Remote
£25,000 to £28,000 per annum
Special Olympics GB is on the lookout for two new team members to help us in our mission to deliver our strategic plan –Inclusion in Action.
Posted 1 week ago Apply Now
The Talent Set, Greater London (Hybrid)
£50,000 - £60,000 per year
Posted 1 day ago Apply Now
Page 14 of 42
Southwark, Greater London (On-site) 6.49 miles
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  •  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 12 May 2025

Interviews: Wednesday 14 May 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: Friday, 25 April 2025
Closing date: 12 May 2025 at 09:00
Tags: Advice / Information, Social Care / Development