Service Development Manager Jobs in Home Based
Using Anonymous Recruitment
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We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.
The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.
The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.
The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.
Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.
Please provide the following information in your cover letter:
- A description of the sales platforms and tools that you have previously used to generate new business and how these supported you to identify, engage and convert prospects.
- Your previous experience in establishing new sales strategies and a walk through of your approach to this.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fixed term contract/maternity cover - January to December 2025
Annual salary circa £30,000, dependent on experience, plus benefits including generous contributory pension scheme and life assurance.
St Albans School is a leading independent day school with an outstanding reputation for academic excellence. The foundation was established in 2008 to raise funds from alumni and parents of the School to increase the provision of means-tested bursaries and to assist the funding of capital projects. Reporting to the Development Director the Alumni Relations and Development Officer is responsible for fostering and maintaining relationships between the School and its former pupils and current parents by managing associated events and activities, communications and publications, and the administration of the Development database.
The ideal candidate will have experience in event management and fundraising, along with proficiency in CRM systems. Strong writing skills are essential, with the ability to tailor messages to diverse audiences. Excellent organisational abilities, meticulous attention to detail, and proficiency in Microsoft Office and data management are important as are excellent interpersonal skills, the ability to multi-task and prioritise effectively.
Hours are full time, 37.5 hours per week, Monday to Friday, full year. Occasional evening and weekend working is required for School events.
The School is committed to safeguarding and promoting the welfare of children. Applicants must therefore be willing to undergo child protection screening and safer recruitment checks appropriate to the post, including checks with past employers and the Disclosure and Barring Service. St Albans School is an equal opportunity employer, committed to diversity and the creation of an inclusive environment for all employees. Employment selections are made according to suitability for the post, irrespective of background or protected characteristic.
Please apply by 1 November 2024. The School reserves the right to make an appointment before the closing date, so early applications are encouraged.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, mix of remote and office-based work, some weekend and evening work with time off during the week, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Carers Support and Development Worker - Autism
Salary: £18,518
Part Time (21 hours per week)
The role:
This role involves one to one support for unpaid Carers who support people with various support conditions including autism.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply, please send your cv with a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of this role as set out in the person specification
Thank you!
Expert computing. Modern Tech-Stack. Being Agile.
Lead Engineering Manager
£80,000 (+ )
Reports to: Head of Engineering
Department: Chief Operating Office
Contract: 18 month fixed-term contract
Hours: Full time 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 04 November 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews
Interview date: We will be shortlisting on a rolling basis so please do not delay in applying
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.
As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.
If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.
What will I be doing?
Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:
Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.
Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.
Collaborating closely with the Head of Product Portfolio and Product Managers to:
Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.
Support the definition of, and implementation of, Engineering and Data Strategies.
Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.
This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.
Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.
It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.
Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.
This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.
Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.
Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.
Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).
Line management:
Line managing, leading, and developing an inclusive and high-functioning team.
As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.
c.8 direct reports within the CRM & Marketing Engineering team.
Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.
Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.
What skills will I need?
Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).
Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)
Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)
You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.
Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).
Previously managed and transformed the development and operation of enterprise-grade platforms.
Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.
Knowledge of engineering best practices and DevOps culture, tools and processes.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
Additional Information
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Thank you!
Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.
Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).
LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.
Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.
To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.
To discuss this role further, in the first instance please apply with your CV only. Strong candidates will be contacted for a more in-depth conversation and the full job description.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Thank you!
An exciting opportunity has arisen for a Skills Centre Manager to join a fantastic healthcare charity, based in Godalming.
Location: Godalming, Surrey
Salary: £38,000 - £40,000
As Skills Centre Manager, you will lead the Charity’s Skills Centre and Social Hub. This service supports vulnerable adults with a wide range of needs to be active members of the community, increase independence, develop life skills, and set goals and achievements to work toward.
Key responsibilities include:
- Ensuring the smooth operational running of the Skills Centre via the management of a medium sized team of activity co-ordinators.
- Planning & developing a vibrant and refreshed timetable of activities / events which promotes independence, wellbeing and choice.
- Producing KPI reports and manage budget with support from CEO and Head of Finance.
- Being responsible for the collection, recording and safe storage of information about service users in the form of up-to-date confidential files and a daily register of attendance.
- Carrying out and update risk assessments / care plans / daily records to support annual reviews.
- Overseeing and transforming the Café into a fully operational social hub.
- Seeking opportunities to engage with the wider community in ways that promote the social inclusion of beneficiaries, as well as the service.
- Building and fostering relationships with professionals from adult social care and Health authorities.
The successful candidate will have previous experience supporting adults with disabilities, as well as experience working in an activities centre in a management position. A general understanding of the operational needs of a day centre/skills centre within a social care setting is key, as is an understanding of health and wellbeing leading to meaningful relationships (Mental Health signs and symptoms). You must also be computer literate and experienced in using or teaching others how to use Microsoft Office. An extroverted personality to continually motivate others is vital!
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
We are delighted to be supporting a national health focused charity to find a part time, temporary Helpline Support Services Volunteer Officer. This role is for 6 months for 21 hours per week and offers hybrid working with only one day per month in their London Office.
You will support with the recruitment, training and development of Helpline Volunteers and Befriending Volunteers. Supporting volunteers in carrying out their roles effectively in providing emotional support, information, and befriending support to people affected by MS.
You will provide support and guidance to volunteers within the Helpline services team including recruitment and training. You will also provide continuous service referral management for national befriending service and provide continuous support to Befriending Volunteers.
You will also support the Helpline Services Volunteer Manager with embedding new volunteer projects into the Helpline and answer enquiries through a range of channels giving up to date, quality, trusted information and emotional support.
The role will require you to contribute to Helpline services out of hours cover between 5-7pm on a weekly basis including supporting volunteers and staff on evening shifts and support with managing safeguarding enquiries as part of the Safeguarding Responder Group including filling in relevant forms and providing relevant. You will also coordinate volunteer recognition events at regular intervals that increase engagement and development.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children's Rights Advocacy Worker
Barnardo's: Your Rights, Your Voice is an umbrella service that manages a portfolio of Children's Rights and Advocacy contracts.
Barnardo's is commissioned locally to provide a visiting Children's Rights and Advocacy Service to children and young people being held at Barton Moss SCC. In addition, Barnardo's is commissioned by the MoJ to provide a service to the wider secure estate: all Secure Training Centres (STC's) and Young Offender Institutions (YOI's) across England and Wales.
Our service objective is to provide knowledge on Children's Rights, independent advice, support and advocacy services to children and young people in accordance with the aims and objectives of Barnardo's: Your Rights, Your Voice (Secure Estate), the Children Act (1989, 2004), United Nations Convention on the Rights of the Child and the National Advocacy Standards (DOH, 2002).
In addition, to work as part of a team to deliver an effective and efficient service which empowers children and young people detained within a secure setting to have a voice, access available services and entitlements. Also to ensure their rights are being met in relation to issues relating to their welfare, care and treatment.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2025.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.
Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.
Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.
You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead Organiser.
We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.
This role will require some evening and weekend working, though this will be infrequent.
We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.
The client requests no contact from agencies or media sales.
Thank you!
As our new Advocacy & Communications Manager you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.
If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you!
Detailed job description and person specification for this role is attached to this job advertisement.
All applicants should prepare a CV and statement (1000 words maximum) that answers the following three questions (Candidates are advised to use the person specification to help answer the questions):
- What experience do you have that makes you great for this role?
- How have you demonstrated LMSU's organisational values in your past experience (student-led; inclusive; open; kind; creative; ambitious)?
- What do you bring to the LMSU team?
Application deadline: 1pm on 30th October 2024
Interviews will take place on the week commencing 18th November 2024.
What's in it for you?
- Hybrid and Flexible working arrangements
- Learning and development opportunities
- 27 days of annual leave plus bank holidays, office closure and sick leave
- Cycle to work scheme
- DSE assessments and eye tests
- Free access to Gym & Classes
- Competitive pension contribution scheme
- Interest-free loans - Seasonal ticket and tenancy deposit loans
- Discounts at selected nearby cafes and restaurants
At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.
Registered Charity
6 - 10
Empowering students to make the most of their time at LMU and transform their lives for the better.
Thank you!
Volunteering Projects Manager
Maternity cover
Discovery is a student-run, charity based at Swansea University. Each year, more than 400 student volunteers deliver community-based projects to enrich the lives of the community around them.
The role of the Volunteering Projects Manager
The Volunteering Projects Manager is responsible for the support, development and effectiveness of our projects. Providing a high level of support, coaching and development to our student volunteer project coordinators.
Salary – £30,124.49 (Please not this is NOT pro rata. Discovery is a 4 day week organisation, the salary specified above is for a 28 hr working week.)
Working hours 28 per week (we are a 4 day week organisation)
Normal working hours will be agreed between 9 and 5.30, Tuesday to Friday with a half hour unpaid lunch break, some out of hours working will be expected for which time of in lieu will be granted. Exact working hours to be agreed with the Director.
Annual leave allowance – 26 days pro rata plus bank holidays. Usually taken outside of term time and must be agreed with the line manager.
Pension 5% employer contribution to NEST scheme after 3 months employment (employee contribution will be inline with statutory requirements)
This is a fixed term contract beginning early January 2025 ending 31st December 2025
Closing date 12 Noon Friday 15th November
Prosiectau Gwirfoddoli Discovery yn Abertawe
Rheolwr Prosiectau Gwirfoddoli
(Dros gyfnod mamolaeth)
Mae Discovery yn elusen sy'n cael ei rhedeg gan fyfyrwyr ym Mhrifysgol Abertawe. Bob blwyddyn, mae mwy na 400 o fyfyrwyr gwirfoddol yn cyflwyno prosiectau cymunedol i gyfoethogi bywydau'r gymuned o'u cwmpas.
Rôl y Rheolwr Prosiectau Gwirfoddoli
Mae'r Rheolwr Prosiectau Gwirfoddoli yn gyfrifol am gefnogi, datblygu ac effeithiolrwydd ein prosiectau. Maen nhw’n cynnig lefel uchel o gefnogaeth, hyfforddiant a datblygiad i gydlynwyr prosiectau gwirfoddoli.
Cyflog – £30,124.49 (Sylwer NAD yw hwn yn pro rata. Mae Discovery yn sefydliad 4 diwrnod yr wythnos; mae’r cyflog uchod ar gyfer wythnos waith 28 awr.)
Oriau gwaith 28 yr wythnos (rydyn ni’n sefydliad 4 diwrnod yr wythnos)
Yr oriau gwaith arferol fydd rhwng 9am a 5:30pm, o ddydd Mawrth i ddydd Gwener gydag egwyl cinio hanner awr heb dâl. Bydd disgwyl rhywfaint o weithio y tu allan i oriau arferol a bydd amser yn gyfnewid yn cael ei ganiatáu. Bydd yr union oriau gwaith yn cael ei gytuno gyda'r Cyfarwyddwr.
Lwfans gwyliau blynyddol – 26 diwrnod pro rata ynghyd â gwyliau banc. Fel arfer, bydd gwyliau blynyddol yn cael eu cymryd y tu allan i amser tymor a rhaid cytuno ar hyn gyda'r rheolwr llinell.
Pensiwn Cyfraniad gan y cyflogwr o 5% i gynllun NEST ar ôl 3 mis o gyflogaeth (bydd cyfraniad y gweithiwr yn unol â gofynion statudol)
Mae hwn yn gontract cyfnod penodol sy’n dechrau yn gynnar ym mis Ionawr 2025 ac yn dod i ben ar 31 Rhagfyr 2025
The client requests no contact from agencies or media sales.
Thank you!
Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 10 November 2024. Interview date: TBC 2024.
Thank you!
We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.
This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.
You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.
Overview of post
- To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
- To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
- To identify and report pilot projects that emerge from needs identified through forum members.
- To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
- To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
- To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
- To assist with the recruitment and management of volunteers.
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
The client requests no contact from agencies or media sales.
Thank you!
Senior Manager - Advisory and Support Hub
Contract: 2 Years Fixed Term Contract (Renewable), Full Time,
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in the International Programmes to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Senior Manager - Advisory and Support Hub to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The International Programmes Department is made up of four regions: East Africa, West Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team. The International Programmes Department delivers our work across Africa and South Asia focusing on quality programming including advocacy, learning and documentation.
About the Role:
The Senior Manager will manage a process through which Country Programmes (CPs) can access the human resources required to deliver their programme and project objectives effectively and efficiently. This will include working closely with CPs and regional offices to diagnose support needs and identify support options available. Additionally, the Manager will be expected to adopt a CP centred approach to decision making on support provisions and to manage an independent mechanism for quality assurance of the support provision to the CPs.
Following a recent Scoping Study and a process of consultation across the organisation about how such a model would work, the procedures and mechanisms within WaterAid that will be required as part of the Advisory and Support Hub model are currently being developed. The Advisory and Support Hub Manager will be required to:
- Manage the process of piloting the model in one selected region, if required.
- Review the lessons learnt from piloting the model and make recommendations on further improvements that may be required.
- Coordinate the roll-out of the model across the organisation.
- Manage the process of requesting, identifying, deploying, and reviewing assignments.
- Be responsible for maintaining the database or expertise both internal and external to WaterAid.
- Liaise closely with external sources of expertise such as partner and support organisations, international consultants and former WaterAid employees.
- Be responsible for establishing and leading quality review and feedback of support and advice provided.
About You:
- Proven experience in business and project management, preferably in technical support services or related role.
- Ability to manage service provision involving short-term simultaneous assignments to deliver support on time and within budget, using in-house staff and/or consultants (institutions and/or self-employed individuals).
- Proven experience of managing change processes.
- Experience of working with institutions in low- and middle-income countries.
- Effective communication skills and demonstrated experience of managing and motivating others and driving change.
- Exceptional interpersonal skills and ability to work across cultures and to develop good relationships with diverse clients and international collaborators. An ability to achieve this through web-based communication platforms (Zoom and MS Teams, etc.) and working at a distance without face-to-face meetings.
- Analytical thinking and data-driven approach to decision making.
- A degree-level qualification in a related field.
- Good written and oral communication and reporting skills in English is essential.
- An ability to speak French would be an advantage.
Although not essential, we also prefer you to have:
- Experience of working in international development
- Experience of working in a self-funding or commercial environment
- Knowledge of water supply, sanitation, and hygiene
- A working knowledge of Portuguese would be an advantage.
Closing date: Applications will close at 23:59 on 30th October 2024. Availability for interview is required week commencing 25th November 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Region Home based
Post Type Permanent
Working Pattern Part time – 15 hours per week
Role Type Strategic
Salary Range £35,000 per annum pro rata
Pension The Company operates an auto enrolment pension scheme
Annual Leave 30 days per year including statutory and public holidays pro rata
Security checks DBS check required
About Us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.
Responsibilities
- Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
- Process timesheets, Gift Aid claims and payroll
- Carry out Partial Exemption calculations for VAT purposes
- Reviewing draft contracts for financial implications
- Kashflow software experience preferred but not essential
- Ensuring restricted grants are analysed and allocated accordingly
- Support the organisation with projects and tasks as required
- Respond to queries over the telephone, email and face to face
- Previous experience in a similar role for a charity
How This Role Contributes to Our Strategy
- Community Support: Supporting management team with good financial practices enabling savings and better value for money
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.