Service delivery manager jobs in ebbw vale, blaenau gwent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Advice, Information and Family Support
Location: This is a remote role, though quarterly travel to London will be required.
Reports to: Director of Service Transformation
Salary: £45,000
Working hours: 36 hours to incorporate On-Call Support
Contract Type: Permanent
Role Overview
We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.
You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.
Key Responsibilities
Strategic Leadership and Service Development
- Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
- Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
- Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.
Commissioning and Partnership Engagement
- Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
- Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.
Service Management and Quality Assurance
- Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
- Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
- Ensure compliance with relevant legal, contractual, and safeguarding requirements.
Team Leadership and Culture
- Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
- Promote reflective practice, supervision, and professional development across the service.
Family and Community Engagement
- Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
- Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.
Person Specification
Essential
- Substantial leadership experience within family support services, children’s services, or similar community-based roles.
- Proven success in working with commissioners and securing service contracts or grants.
- Deep understanding of the needs and challenges faced by families of disabled children and young people.
- Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
- Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
- Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.
Desirable
- Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
- Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
- Experience influencing policy or service planning at a local or national level.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.
The client requests no contact from agencies or media sales.
Purpose of the role
To develop and deliver Brook’s Education and Wellbeing work with young people, to support and facilitate online training sessions for professionals and Parents, ensuring effective delivery against commissioned contracts as well as programmes that generate additional income for Brook. Bank Staff will facilitate training for adults, parents and carers and may be required to liaise with Social Care and Police, work within multi agency teams and coordinate Safeguarding concerns and referrals.
Essential criteria
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Candidate must have fluent Welsh language skills
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Willingness to travel, including overnight stays and be based in or near Wales.
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Possession of a UK driving license and access to a car are strongly preferred.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
Hours: Part-Time, 0 Hour Contract
Contract: BANK
Location: Wales
Salary: £12.56 per hour
Closing date: 31/05/2025
Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across various subjects
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are actively looking for tutors in the following subjects: Biology, Chemistry, Economics, English, Geography, History, Maths, Further Maths, Physics, Politics, Psychology, Sociology and Spanish.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
We are running a series of Candidate Coffee Chats across April and May. Come along if you would like to learn more about the role and organisation, meet the team or ask any questions. These will be taking place on:
- Wednesday 23rd April at 12-12.30pm / 5-5.30pm
- Tuesday 20th May at 12-12.30pm / 5-5.30pm
Please book your space through the link in the job opening on The Access Project's website (found by clicking 'Apply via Website').
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Biology, Chemistry, Economics, English, Geography, History, Maths, Further Maths, Physics, Politics, Psychology, Sociology and Spanish
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role:
To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.
Role Summary:
The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.
The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met.
The client requests no contact from agencies or media sales.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement.
Key relationships
Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.
Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 9th May 2025
The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?
If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.
Location: Hybrid/remote (expectation to travel to key national sites as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £53,608.48 - £58,969.32 dependant on experience
What is a Technical Business Analyst?
As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.
Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
- Identify and assess challenges or opportunities for improvement.
- Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
- Design systems that enhance client safety, experience, and satisfaction.
- Facilitate seamless integration of new solutions with existing clinical systems.
- Support staff in adopting new technologies through training and assistance.
- Define success metrics to track improvements in client pathways.
- Communicate between clinical staff, IT, and other teams to integrate new solutions.
- Collect and align business and user requirements for new systems.
- Document how new solutions will integrate with existing systems.
- Ensure new systems enhance patient experience and care delivery.
- Establish KPIs to measure the effectiveness of new systems.
- Evaluate risks and develop mitigation strategies.
- Use data-driven insights to prioritise features and deliver value.
What we’re looking for:
- An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
- Skilled in identifying, analysing, and communicating business problems.
- Utilise AI and automation for process enhancements.
- Lead process changes and support implementation.
- Strong risk management skills.
- Build and maintain effective stakeholder relationships.
- Apply strategic thinking with strong technical skills.
- Excellent communication and interpersonal abilities.
- Find simple solutions for complex issues.
- Expertise in all stages of the agile lifecycle.
- Present technical information clearly to non-IT staff.
- Understand digital trends, especially AI and automation.
- Willingness to work outside core hours (including weekends) and travel as needed.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.
We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.
About the Role
As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:
- Provide specialist advice on disability benefits, social care, education, and healthcare services.
- Advocate for individuals and families, ensuring they receive the support they need.
- Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
- Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
- Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
- Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.
This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.
Essential Experience & Skills
- Experience providing advice and support to individuals with disabilities or long-term conditions.
- Strong knowledge of social care systems, disability benefits, and education support.
- Experience in advocacy and casework, supporting individuals with complex needs.
- Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage a varied workload, and use initiative.
- A deep understanding of the challenges faced by individuals with rare genetic conditions.
Desirable Experience & Skills
- Experience working remotely as part of a dispersed team.
- Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
- Access to a car for travel (mileage and travel expenses reimbursed).
Why Join BBS UK?
BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.
By joining us, you will:
- Have a direct and meaningful impact on people’s lives.
- Be part of a supportive, close-knit team that values collaboration and innovation.
- Work flexibly from home while engaging directly with the community.
- Receive ongoing training and professional development.
- Help shape the future of support services for people with BBS.
Additional Information
- DBS Check: An enhanced DBS check is required for this role.
- Safeguarding: Completion of safeguarding training within the first month of employment.
- Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
- Travel Expenses: Covered for outreach work in line with BBS UK policies.
How to Apply
If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 27th April 2025
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.


The client requests no contact from agencies or media sales.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment. As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction. This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success
We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.
This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.
You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.
This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe.
The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our Mass Participation strategy.
The Head of Mass Participation Fundraising is responsible for overseeing our mass fundraising team. Leading the Events, Community and Individual Giving teams to maximise income and to introduce and lead on a new and exciting mass participation programme. Developing outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the Mass Participation team fostering a collaborative and high performing culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
Mass Participation Fundraising
- Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
- Use innovation and donor and market research to help define and shape Winston Wish’s Mass fundraising offer
- Lead the development of a robust lottery programme
- Work collaboratively with the Director of Income Generation to develop an approach to Gifts in Wills and legacy marketing
- Maximise income, by overseeing the development of key income sources, including community, challenge events, in memoriam and regular giving programmes
- Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
- Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
- Lead on the development and execution of acquisition strategies to meet agreed targets
- Lead on the development and execution of retention, conversion and upgrade strategies to ensure donor LTV and sustainable income
Strategy, Planning and reporting
- Develop and execute bold strategies to grow the charity’s mass participation portfolio, optimising supporter journey and maximising income generation
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Oversee the development of supporter journeys and stewardship of all mass audiences and key community relationships to maximise retention and ensure long-term income growth
Collaboration
- In collaboration with the Marketing Communications team, oversee the development of compelling integrated fundraising acquisition and engagement plans
- Liaise with trustees’ internal stakeholders to develop Mass fundraising activity, and contribute to reporting for trustees and SLT as required
- Manage key agency relationships to deliver successful fundraising
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in mass participation or public fundraising roles leading on the development of new, successful programmes
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Excellent relationship-building and stakeholder management skills
- Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of decisions
- Experience of engaging supporters, volunteers and the public
- Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
- A proven track record of using data and insight to make effective decisions
- Experience of identifying and delivering innovative approaches
- Significant knowledge of the fundraising events and mass participation sector and understanding of the needs of participants
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM systems
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Director, Home-Start London
Lead. Innovate. Transform Families’ Lives.
Are you a visionary leader with the drive to make a real impact? Do you thrive in an entrepreneurial environment where collaboration and innovation are at the heart of everything you do? Join us as our next Director!
Home-Start London is seeking a dynamic and strategic Director to lead our charity and drive the growth of our family support network across the capital. This is an opportunity to lead a forward-thinking organisation helping to empower families through vital community support.
Location: Home-based
Salary: £50-55,000
Type: Permanent
Hours: 4 days per week (28 hours). Hours can be worked flexibly.
About Home-Start London
We have a big ambition: to ensure that no parent in London feels alone and every child has the best start in life. Our network of 16 local Home-Start charities in the capital provides volunteer-led home visiting, group and other support to parents and carers with young children facing challenges such as social isolation, mental health difficulties, and poverty. Our work focuses on building new partnerships and securing funding, facilitating shared learning and more coordinated services, and amplifying the voices of disadvantaged families with young children to drive wider change. We are part of the national Home-Start movement.
About the role
As Director, you will be the public face of an impactful and dynamic charity. You will ensure successful delivery of our strategy and lead on developing new partnerships that build financial sustainability of the charity and grow support for our wider network. Working with your small but mighty team and Home-Start staff and trustees across London, you will ensure we provide quality support to our network that drives increased impact. Your professional development and growth will be well supported.
What you’ll do:
- Lead and inspire – Be the public face of our impactful charity, shaping strategic direction and acting as a key advocate and spokesperson.
- Drive growth – Identify funding opportunities, promote collaboration, and build new partnerships.
- Oversee strategy and operations – Ensure good governance, robust financial management, and effective implementation of policy and plans.
- Innovate and evolve – Respond to new opportunities and challenges with creativity and resiliance to drive sustainability and impact.
About you
To thrive in this role, you will be a highly collaborative leader with experience in a senior role. You will be a brilliant networker and communicator, able to inspire and build trusted relationships. You will be a strategic thinker who can balance big picture vision with the practicalities of running a small charity. You will be a skilled fundraiser with a track record of securing income from a range of sources and you will be a passionate champion for families with young children in London.
Inclusion matters
At Home-Start London we believe that equality, equity, diversity, and inclusion are fundamental to achieving our purpose. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.
Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role and/or how we can make the recruitment process more accessible for you.
How to apply
See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).
Closing date for applications is Monday 28th April.
First round interviews will be held w/c 5th May.
Second round interviews will be held w/c 12th May.
Fixed Term Contract to March 2026. This role is funded by the National Lottery Community Fund.
Cystic Fibrosis Trust is the charity uniting people to stop cystic fibrosis (CF). We fund vital research, improve care, speak out and race towards effective treatments for all. Cystic Fibrosis Trust is here to make sure everyone with cystic fibrosis can live without limits.
This role is part of the Work Forwards programme which is our programme of employment support, offering information, signposting, and practical support to people with CF. We help people affected by CF pursue their career aspirations and move towards secure fulfilling employment.
In this role, you will support a caseload of people with cystic fibrosis, building their confidence and empowering them to secure and retain employment that helps them lead a fulfilling life. You’ll work with each client to understand their skills, aspirations, work experience and build their confidence in tackling the challenges they perceive/have experienced in employment due to their cystic fibrosis. Through supportive delivery of information, advice and guidance, you’ll ensure people with CF can access the support they need to achieve their ambitions and make sure their work fits around their health.
You will also get involved with the programme’s wider activities, including supporting the development of new resources, getting involved in the planning and delivery of online sessions, videos and webinars, and making sure we can share and celebrate the stories of people with CF in a wide range of jobs and careers. You’ll also play a key role in supporting the Helen Barrett Bright Ideas Awards, our programme to support people with cystic fibrosis in self-employment.
This is a varied and interesting role, with the opportunity to make a real difference to people affected by cystic fibrosis and to continue to shape a broad, innovative programme of work.
To be the right candidate for this role, you will:
- Have proven experience of delivering advice and guidance around careers, work and employment
- Be experienced in providing one to one support or coaching to positively influence other people’s professional or personal development
- Understand the importance of maintaining confidentiality and demonstrating this in practice
- Have experience of data recording for programme activities including case management and monitoring and evaluation
- Have good organisational skills and the ability to work under pressure and prioritise effectively
- While lived experience of cystic fibrosis isn't essential for this role, it would be a distinct advantage
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is Monday 5th May
First interviews expected on Tuesday 13th May
Second interviews expected on Tuesday 20th May
We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work for us and we will check this.
How to apply
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-220 975
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
The Head of High Value Fundraising is responsible for delivering and significantly growing income from Corporate Partnerships, Philanthropy and Trusts and Grants. Leading a team of committed fundraisers, you will develop a robust strategy that delivers mutually beneficial partnerships, outstanding supporter relationships and long-term sustainable income.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the high value team fostering a collaborative and high culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
High Value Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts)
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners
- Write and design a compelling case for support that is tailored to our High Value audiences
- Build a portfolio of corporate partners, including securing high-value, multi-year partnerships. You will work with the team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing excellent account management
- Lead on planning and delivering successful high value cultivation events
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders
Strategy, Planning and reporting
- To create and implement a strategy including corporate partnerships, trusts & foundations and major donors
- Lead on developing and delivering effective stewardship journeys and cultivation plans
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, Head of Mass Participation Fundraising, SLT and other teams to maximise high value fundraising opportunities
- Work with the Marketing team to deliver urgent and compelling high value messages tailed for the different audiences
- Work with the Trustees to build networks and increase the reach of Winston’s Wish
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses
- Track record of converting cold prospects to planned gifts of 6-7 figures
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills
- Strong networking skills with the ability to engage with diverse stakeholders
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM system
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Animal welfare charities the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA) are seeking a dynamic and dedicated Fundraising & Membership Officer to strengthen the Fundraising and Communications team. This pivotal role involves working with the Fundraising Manager to develop and deliver fundraising initiatives, enhance membership engagement and donor relationships to support and expand the impact of our animal welfare initiatives during an exciting period of growth and change for both charities.
The ideal candidate will enjoy working as part of a small multi-disciplinary team but also be confident to take the lead and work unsupervised when necessary.
This is an exciting opportunity for someone who is looking for the next step in their fundraising career.
This position can be office-based, or home-based. However, the postholder will be expected to attend our offices in Hertfordshire to carry out duties as required, and attend some meetings. Travel costs and subsidence will be covered for the employee in these situations. The job may also require occasional travel within the UK and possibly overseas for conferences/meetings and other relevant events - some of which may occur at weekends or in the evening. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK.
We use anonymous recruitment at the screening stage to ensure an equitable recruitment process.
Please see the Application Pack for a full job description, details on how to apply and further information.
The client requests no contact from agencies or media sales.
All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.
Please note that the closing date for this role is 9th May 2025 however, we may close early should sufficient applications be received, so early application is advised.
Please be advised that this role is part-time working 15 hours per week and fixed-term with an expected to end date of 31st March 2026. The annual salary is £47,000 pro rata.
We have a preference for hybrid working, however we'll consider the role being completely remote for the right candidate.
Job Description
You'll be an experienced qualified High Intensity Therapist with BABCP accreditation who likes working as part of a supportive team to help clients who struggle with common mental health problems such as anxiety and/or depression.
You will be responsible for the clinical supervision of Mind and Body Practitioners and CBT Therapists. Supervision will be provided on both an individual and group basis. You will be expected to support the clinical governance of the Mind and Body service.
Interviews are due to take place around 19th May 2025.
Essential Skills
- Have a Post Graduate Diploma in an NHS Talking Therapies Course or a recorded/registered qualification in one of the following - nursing, social work, occupational therapy, arts therapy or within a psychological therapy – plus further post-graduate qualification training in CBT along with significant experience working as a practitioner
- Have accreditation with BABCP
- Have demonstrable experience working in mental health and young person services
- Have demonstrable experience with routine outcome monitoring
- Use clinical supervision and personal development positively and effectively
- Know child protection issues and other relevant legislation
- Be able to work within a team and foster good working relationships
- Have advanced communication skills
The client requests no contact from agencies or media sales.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.
Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.
Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence.
Our vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority. Our work with male victims will continue as an important, distinct, project.
Our Values
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Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.
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Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.
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Accountable- We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.
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Respectful - We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
Purpose of the role:
The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
Please follow the link to find out more.
The client requests no contact from agencies or media sales.