Service Coordinator Jobs in Liverpool
Administration and Resources Coordinator, Part-Time, Remote Working, joining an International Children’s Charity, based in the UK.
- Salary: £26,750 to £27,750 FTE (£16,050 to £16,650 per annum, based on 21 hours a week)
- Hours: Part-Time (21 hours per week). Open to working patterns.
- Contract; Fixed Term - 9-month Contract
- Location: Remote/Home based, anywhere in the UK
As the Administration and Resources Coordinator, working with the Senior Operations Manager and assisting the HR Manager, you will provide support with a wide range of administration tasks across areas such as operations, finance, compliance, governance, and HR.
Keys areas of responsibility include:
- Providing first point of contact for all service providers such as facilities and virtual office provision; telecoms, storage and archive facility, also IT support.
- Maintaining and monitoring compliance and Health and Safety documentation, insurances, and the contracts register, monitoring renewal dates and support with the renewal processes.
- Meetings: Managing the timetable of Board and Committees meetings, providing support for general meeting preparation.
- Issuing and collecting IT equipment for new starters and leavers. Providing home office set up support. Resourcing IT equipment and any required staff training courses.
- First point of contact for all staff on all IT matters, responding to staff queries or problems as appropriate, referring to the Senior Operations Manager as necessary.
- Financial Support: Assist with processing invoices.
- HR: providing HR administration support assisting with employee engagement administration, L&D administration and other HR related administration tasks.
To be successful in this Administration and Resources Coordinator role you have will worked previously in a similar Administration or Office Coordinator role, and will be able to demonstrate skills, experience and knowledge in areas such as:
- Proven administrative, office administration experience within a varied administrative role, managing multiple tasks simultaneously.
- Experience of providing guidance and support to staff across a broad range of admin areas and queries.
- Excellent IT, MS Office skills, ideally with experience of working with Google Apps.
- Exposure and experience in areas such as: arranging travel, working with suppliers, managing and maintaining insurances documents, Health and Safety documents and other compliance documentation.
- Able to effectively communicate at all levels across an organisation, with excellent written skills to help create and develop documents for internal and external use.
Deadline For Applications: 28th July, 17.00.
Salary: £26750 to £27750 FTE (£16,050 to £16,500) based on 21 hours a week.
Hours: Part-Time (21 hours per week). Open to working patterns.
Contract; Fixed Term - 9-month Contract
Location: Remote/Home based, anywhere in the UK
Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity to join us in the position of Project Development Co-ordinator, to work on either a full or part time basis. Job Share applications are also welcome.
Covering the operational, strategic and delivery of work we are looking for a Project Development Co-ordinator to operate across the South-East, within Kent or with the ability to travel across Kent. Travel within and occasionally outside the regions will be a necessity.
This post provides an exciting and rewarding opportunity to supervise, deliver and lead on our stakeholder and community engagement across a region to support the delivery of NEA’s work programme. The role will help deliver projects that can change lives, particularly during the energy crisis. NEA’s project work aims to bring improvements to the health and wellbeing of low income and vulnerable householders, through one-to-one advice, group awareness sessions, upskilling and sharing of best practice.
Delivering on a range or projects, which demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders, you will understand and drive the development of partnerships working with local authorities, housing providers, and various other partners.
You will oversee the delivery of project outputs and outcomes, delivering energy and fuel debt advice directly to householders and be responsible for the preparation of reports to funders including collation of evidence of outcomes achieved; maintaining relationships with a network of stakeholders across a region.
You will also work with the Project Development Manager to identify and develop new programmes of work, including preparation of funding applications, presentation of funding proposals to relevant funding bodies and to ensure effective liaison of NEA’s work programme with other activities within NEA.
WHAT YOU WILL NEED TO SUCCEED
You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.
It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.
You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives;
Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable.
WE ARE OFFERING
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£32,641 to £37,304 (FTE) – Salary Grade SO1 – SO2, Points 23 – 28. Staff usually commence at the starting point of the scale
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11½% non-contributory pension
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25 days (FTE) annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus all public holidays per annum
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Flexible working arrangements
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Enhanced family friendly payments
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Employee Assistance Programme
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2-year Fixed Term Post
The closing date for all applications is Monday 29 July 2024 at 12.00 noon. Interviews will be held in the 2 weeks commencing 12 August 2024. Full details will be provided to candidates invited to interview.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details including an application form and job description are below.
If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.
Please note CVs will not be accepted as part of the application process. No agency or advertising enquiries please.
The client requests no contact from agencies or media sales.
WILD Young Parents Project is a small charity on a big mission; to create a fair start for the babies of young parents
Young parent families have a tough start, experiencing health, social and economic inequalities. This is not fair, and we want to change it.
Set up by young parents over 30 years ago, we are now the biggest voice for young parent families in the UK.
Can you help us to fund our vision, to tell the real stories of young parent families, and change hearts, minds and policy so that the babies of young children have a better future?
Location: Remote, with the expectation of some in person collaborative work in Cornwall
Hours: 30 per week
Salary: £32,341 FTE per year
Benefits:
272.5 hours annual leave (inc bank holidays)
Additional leave for additional life events
Long service leave entitlement after 2 years service
Family friendly working
Bespoke wellbeing packages
Enhance sick leave
Teams based organisational structure
Closing date: 1st August 2024
Interviews will be held in Redruth, Cornwall 12th and 16th August 2024
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
The client requests no contact from agencies or media sales.
Location: Remote working in primary to secondary schools and parishes within Bolton Deanery
Contract Type: 5-year fixed term - to 31st December 2028
Salary: £27,560 - £31,800 per annum FTE
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, competitive employer pension contribution
The client is currently working with 33 schools and 33 churches in developing discipleship pathways for children and young people in Bolton. One key aspect of this project is the ‘Shades Project’, which focuses on racial justice and faith, supporting schools and churches in developing a culture for all children and young people, regardless of racial background, to thrive and flourish. In response to the exciting growth of the Shades Project, they are looking to appoint a Shades Schools Worker, to support the growing opportunities for Christian discipleship, and to embed the Shades ethos, in primary and secondary schools and parishes in Bolton deanery.
The Shades Schools Worker will work with the Shades team, in primary and secondary schools, delivering Shades Collective Worship and Shades ‘Safe Space’ workshops. They will also lead Shades Ambassadors groups, for those children and young people who are passionate about growing in their understanding of racial justice, the Christian faith and becoming courageous advocates. The Shades Schools Worker will also work with Bolton parishes and mission communities to promote the Christian message of God’s love for all of his children, encouraging children, young people and adults to celebrate their God-given identities and to grow spiritually.
The Shades Schools Worker will have many opportunities for training and development, as well as the creative freedom to develop initiatives for children and young people. They will work within a highly motivated and supportive team, who are committed to prayer and to welcoming children and young people into the life of the church.
The post holder should have experience of volunteering with children or young people in a church and/or school context. They will have a good knowledge of anti-racism and racial justice and a strong passion for a combined focus on the Christian faith and racial justice as well as experience of working with diverse communities.
To succeed, they need to be enthusiastic, relational, self-motivated and able to lead in a range of different contexts. They will be creative and able to lead and support activities in schools and parishes. They will be excellent communicators, with good interpersonal skills, sensitivity and an ability to communicate effectively with people from a wide range of cultural backgrounds. They will be able to build and maintain effective working partnerships and have a working understanding of safeguarding policies and procedures.
Applications are welcome from candidates from all backgrounds. A passion for racial justice, the Christian faith and working with children and young people is essential. Experience of working within a racial justice context, although desirable, is not essential, given the wide range of training and development opportunities provided. A desire to learn and grow is very important.
You may have experience in the following: Worker, School Engagement Officer, Youth Engagement Coordinator, Education Outreach Worker, School Support Specialist, Academic Outreach Worker, Community Education Officer, Youth Development Worker, School Partnership Coordinator, Student Services Coordinator, Educational Liaison Specialist, and School Community Worker.
REF-215163
This is an exciting time to join us and take the next steps in your career: the successful candidate will enjoy a variable and broad workload, engaging with international stakeholders at all levels, and will have the opportunity to take responsibility, work independently and develop in the role.
About the role:
The Executive Assistant provides comprehensive support to our Executive Director to coordinate all aspects of our business; working with our Board and committees to take our services to our international community of plastic surgeons to the next level, and to further our mission to improve education in our field for the benefit and safety of patients.
You will be the first port of call for the Executive office, responsible for managing communications; coordinating meetings; preparing reports and presentations for the Board; supporting the development and project management of strategic initiatives; and maintaining, delivering and improving high-quality office management systems and processes across the organisation.
About you:
Educated to degree level, with strong demonstrable experience in a relevant role (preferably but not necessarily gained within a membership organisation, university or medical environment), you will be comfortable working at pace on your own initiative. We would like to hear from candidates who will embrace and enjoy the opportunities, and challenges, of working in a small ambitious organisation: able to manage multiple projects concurrently and to build effective relationships.
Key attributes will include:
• Demonstrable experience in a relevant role, including working with Boards.
• Highly organised, with exceptional competence in MS Teams and Office 365, including report writing, managing data in excel and preparing PowerPoint presentations.
• Adept at analysing and evaluating needs quickly, managing conflicting deadlines, and able to see tasks through to completion in a timely manner.
• Energetic, enjoys working at pace, and taking initiative and responsibility within a small team.
• Demonstrates strong customer focus, attention to detail and a commitment to the highest quality outputs
• Skilled at developing relationships and welcomes the opportunity to work with medical professionals in an international environment.
• Self-motivated: effective working from home, whilst equally happy to travel to work or meet colleagues in London, or to represent ISAPS at international events when needed.
• Proactive, adaptable, resilient, diplomatic, solutions focused and culturally aware.
• Whilst English is the official language of ISAPS, other European languages may also be an advantage.
About us:
The International Society of Aesthetic Plastic Surgery is registered as a non-profit organization in the USA and is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. We do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange. We currently serve a growing membership of more-than 5,000 Board certified plastic surgeon members in 117 countries.
Our team is international too: small but highly effective, we work together remotely, across international boundaries, to make a big difference for our international community.
Reporting to: Executive Director
Tenure: Full time (5 days per week), permanent
Salary: Depending on skills and experience [£35K - £42K]
Location: Home working, ability to travel to London 1-4 times per month
Benefits:
• 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year)
• Holiday entitlement increases with service
• Matched Pension Plan
• The opportunity for growth, responsibility and ownership
Process:
Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.
Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.
Closing Date: 9am August 9th
Interviews: Shortlisting (ongoing)
Final interviews: Thursday August 15th
We reserve the right to close the vacancy early in the event of a very large number of applications.
You may have experience of the following: Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator; Project Support; Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin; Business Support Officer; Operations Coordinator; Senior Executive Assistant, Executive Support; Education coordinator; Partnerships coordinator; Engagement coordinator;
REF-215802
- Part-time (3.5 days per week)
- Permanent
- £30,500 per annum pro rata plus 6% pension contribution
- 28 days annual leave pro rata (on top of usual bank holidays)
- Arts Emergency operates a 35-hour week, we will consider compressed or annualised hours
- This role can be home or office-based
Arts Emergency has been supporting young people through its mentoring programme since 2011. During this time, we’ve seen a huge community of mentors from across the UK’s creative industries come together to support nearly 2,000 underrepresented young people to pursue higher education, creativity and careers.
As the Merseyside Mentoring Officer, you will work to recruit, match and support mentoring pairs across Merseyside. This is a busy, fun, and super rewarding role where you’ll get to work independently while being supported by the Mentoring Manager, your Mentoring team colleagues, and the wider Arts Emergency team around the country.
Knowledge & Experience
- Experience working with young people aged 16-18
- Experience of programme delivery in a related field (e.g. youth work, arts and culture, education)
- Knowledge of the context and issues affecting young people in Merseyside
Skills & Abilities
- Excellent interpersonal and relationship-building skills with diverse stakeholders
- Good presentation skills and confident at public speaking
- Good administrative and organisational skills
- Creative thinking - ability to recognise and capitalise on value-added opportunities for mentors and mentees
- Capability in using standard office programmes, web-based apps, and databases
Personal qualities
- Commitment to upholding Arts Emergency’s values of being bold, optimistic, and community-led
- Passionate and driven to make a positive impact on the world
- Always learning: a self-starter, motivated, eager to learn
- Self-disciplined to work independently and communicate proactively with the wider team
Key Tasks
- Recruit and maintain a network of volunteer mentors, in collaboration with the wider Mentoring and Arts Emergency team
- Organise mentor training events and carry out necessary safeguarding measures, including enhanced checks with the Disclosure and Barring Service (DBS) for volunteers
- Promote the mentoring programme with schools, colleges, and other referral partners
- Manage existing relationships and develop new ones with schools, colleges, and other referral partners
- Manage application and onboarding processes effectively
- Ensure the best possible mentor matches for young people and provide high-quality support throughout their mentoring relationship
- Monitor the programme and share updates proactively with the Mentoring Manager, including reviewing and responding to mentor reports
- Curate monthly newsletters, sharing opportunities with Merseyside-based mentees
The role can be home or office based, or hybrid. Arts Emergency’s head office is in London and Manchester. We also have access to Spaces offices around the country which can be used by all staff if an office space is needed outside these areas - including a co-working space off Wood Street in Liverpool city centre. Regular travel across Merseyside is essential as part of programme delivery.
To apply:
1. visit the Arts Emergency website
2. download and read the Job Pack thoroughly
3. follow the instructions on how to apply stated in this document
4. Deadline to apply: 29 July 2024, 10am
The client requests no contact from agencies or media sales.
Learning Disability Community Caseworker
Do you have experience in giving money or energy advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.
Mencap's advice service are looking for a Learning Disability Community Caseworker that specialises in delivering energy and money advice using video calling, telephone and email advice and face to face in the community.
This is a fixed term contract until March 2026, working 30 hours per week. We are flexible to where you do your work, but there will be an expectation of travel to our Peterborough office or community venues when needed.
Working with three other Energy and Money Advice Caseworkers - you will:
· Offer clear accessible advice to people with a Learning Disability, their families and carers.
· Manage a caseload of your own clients.
· Create, book and deliver workshops, events and webinars on Money and Energy Advice.
· Identify and undertake safeguarding alerts, following up on these and challenging them if necessary.
· Ensure that the caseworkers are at the right locations, with the right stock and equipment ensuring cost-efficient travel and venue planning/booking and excellent time management.
· Working with Subject Matter Experts in other nominated advice areas, to refer cases in and out of other parts of the team when the clients need more than Money and Energy Advice.
· Communicate effectively and accessibly, with empathy and clarity.
· Assist with the monitoring and evaluation of the project, capturing K.P.I's and flagging any slippage.
If you have the skills and experience to join us as a Learning Disability Community Caseworker then please apply now, with an up to date CV. You can view full details on the Job Description.
This post is funded by the British Gas Energy Trust.
This role will close on Wednesday 31st July and interviews will take place shortly afterwards.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
If you are a talented project manager looking to make a real difference to poeples lives, we have a role for you, leading our energy advice projects in rural Wales.
As Energy Advice Manager (Wales), you will be responsible for our established energy advice services in Powys and Monmouthshire and in the development and delivery of similar services into Ceredigion and wider geographical areas in Wales.
The client requests no contact from agencies or media sales.
Location: North
Salary: £116 per day
Hours: Various
Department: Prison delivery
Job Type: Part time
Contract Type: Bank
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 8 August 2024 (online).
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 337
Prospectus is proud to be partnering with an national organisation that works to create a fair and green future in which people, places, and nature thrive, with the aim to tackle hardship, achieve a just transition to net-zero and help nature recover. They are now looking for a Grants Officer, to join their team, on a temporary basis, initially until October 2024 with the potential of extension.
As their Grants Officer, you will work in a team of grant management professionals, alongside a manager and an experienced programme coordinator to ensure the smooth running of one of their high-profile programmes. You will be responsible for a range of tasks across the project/grants management cycle, including assessment of funding applications, undertaking due diligence procedures, processing and managing claims, making payments, monitoring projects, analysing programme data, and liaising with project staff, grantees, and funders.
To be considered for this role, you will have significant experience of working in capital or complex grant management, ideally within the charity sector or similar. You will also have experience of working on a variety of partnerships, contracts and grant programmes involving a range of stakeholders, project types and grant sizes, with the ability to manage your own workload and support colleagues in a busy team. Lastly you will have strong customer service skills and be able to understand the needs of Funders and those receiving funding.
Please note, this is a full-time role, Monday - Friday, 37 hours per week. You will be required to be based on site at their Birmingham office ideally 1 day per week, fully remote option will be considered. Please only apply if you are available to start asap or no more than 1 week notice period.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.
Salary: £30,753
Hours: 35
Contract type: Permanent
Location: Homebased within North & East Scotland area
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North & East of Scotland is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from hospitals across the region, and our Home from Home, ‘Ciaran’s House’ in Edinburgh, enables families to stay close to their loved one for free during treatment, so building relationships with these teams are a must.
Candidates should live within North & East Scotland, in one of the following counties: Aberdeenshire, Angus, Clackmannanshire, Dundee, Edinburgh & the Lothians, Fife, Highland, Inverness, Moray or Perth & Kinross. Candidates who live outside of these counties should highlight an intention to relocate to the area in their covering letter for their application to be considered .
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
• To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
• To steward our most committed supporters and deliver legendary supporter experience
• To be a key, valued member of your regional team and UK wide team.
• To identify, cultivate and secure partnerships and donations within your area
• To work with your local service team/s to build and maintain strong and effective working relationships
• To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
WHAT DO I NEED?
• A proven track record of delivering amazing customer experiences
• Experience of relationship management in either a charity or corporate setting
• Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
• Demonstrable experience of winning new business
• Experience of managing own workload
• Proven ability to manage/complete projects
• Able to ‘make the ask’ for support and to influence/negotiate
• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
• Natural storyteller
• Strong prioritisation skills
• Great communicator
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Integrity
• Team player
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Fundraising Coordinator, Philanthropy Manager, Donor Relations Manager, Fundraising Campaign Manager, Community Engagement Manager, Fund Development Manager, Advancement Manager, Fundraising Specialist, and Development Officer.
REF-215683
A full time (35 hours a week) role although would consider 4 days. Flexible home working but must be able to travel to Birmingham and Bath for occassional meetings and occasional UK wide travel. Excellent benefits including 30 days annual leave, flexible working, wellbeing support and 8% contributory pension.
Purpose of the role
As a member of the Business Support Team, the post holder will work closely with our leads and their teams to understand and support organisational and programme requirements across our diverse and exciting areas of interest.
The post holder will work closely with others to plan, anticipate and deliver high-quality support across a range of NDTi projects and work areas. They will pro-actively contribute to organisational life and maintain NDTi’s reputation for excellence with our clients and stakeholder.
Key Activities
- Liaise and work with leads with confidence, replying to external and internal queries where possible and escalating others as needed. Keep in regular contract with team members ensuring that they, alongside external stakeholders, understand the support the post holder can provide.
- Gather the necessary information to complete key contractual paperwork throughout the project lifecycle, including contract set up and the prompt receipt and processing of client contracts. Work with the Finance Manager and relevant lead to ensure that invoicing schedules and billing particulars are up to date, that client specific activity reporting is completed accurately, and NDTi’s schedule for delivery is maintained.
- Maintain a schedule of project outputs and work to ensure reports, events and other deliverables are planned and delivered on time, liaising with colleagues across other work areas where needed.
- Plan, organise and effectively project manage regular events of both online and residential including at scale.
- Use existing and emerging technologies and established practices to set up and plan events, ensuring prompt co-ordination and confirmation of arrangements with venues, participants and presenters.
- Lead the process for delegate and stakeholder sign up, liaising with leads to ensure good representation and attendance levels are achieved. Work with the lead to ensure any specific requirements, for example, allocation of places and accessibility needs are managed and met.
- With the project coordinator, work to deliver the event on time and within budget. Keep leads updated, alerting them to potential overspend or other issues, such as take up/attendance levels that could impact the success of the event, as they arise.
- Actively update website and other source information about our team, our work, our events and our resources, ensuing they are up-to-date, and are in keeping with in house and project specific branding guidelines.
- Assist the Marketing and Communications Manager and wider team to connect with partners, stakeholders and groups with an interest in NDTi’s work via online platforms.
- Organise and lead on the booking process and internal organisation of CLS Network workshops and other Network-wide meetings.
- To manage all CLS invoicing ensuring data from contracts is transferred to an invoice and ensuring invoices are logged within the database.
- Collect data in relation to attendance across the CLS sites at Network wide events and workshops and provide regular reports to Network members and CLS team members as required.
- Attend large gatherings in person, lead the setting up and liaison with the venue and provide the welcome and any support to participants to ensure they get the most out of the experience.
Our values
Our values bind us together in the pursuit of change that leads to better lives. Our values are worn on our sleeves, fiercely held, and demonstrated through our behaviours and the way in which everyone at NDTi individually and collectively operate.
As Business Project Support Officer you will ensure that all activity is delivered in line with NDTi’s vision and purpose and that all actions reflect the values, spirit and intent of NDTi’s mission.
· We drive inclusion enabling voice and opportunity for equal lives
· We are reliable keeping our word and acting with integrity and authenticity
· We are open and honest about what needs to change and how
· We act with humanity in our work and relationships with the people we work with and for
· We are curious pioneers always looking to creatively learn and improve
· We create impact contributing towards better lives in our communities
Person specification
Please only apply if you can demonstrate you meet the essential criteria
- Minimum of 2 years’ office experience working in a similar, or higher level, administrative or business role (e)
- You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious These are embedded in all roles and applicants must evidence their attitudes/behaviors as part of the application process (e)
- You will challenge behaviours and attitude that serve against NDT’s values and inclusive culture (e)
- You may have personal experience of health or social services or being a family carer for someone with experience of using them (d)
- Intermediate to advanced knowledge of standard Microsoft Office applications particularly Excel (e)
- Confident with figures, calculations and able to interpret financial data from contracts and process invoices. (e)
- Commitment to embracing and learning new technologies that get the job done to a high standard and enhance internal and external communication (e)
- Ability to collate and analyse data and present information in accessible formats (e)
- Working knowledge of online platforms such as Office 365 (Teams, Forms, Planner) (e)
- Confidence in working with different creative software -preferably Canva (e)
- Experience of using websites, web site updating and social media in a business setting (e)
- Ability to communicate confidently with senior commissioners and customers including front facing at events. (e)
- Able to frequently work on your own (remotely) being self-motivated and self-sufficient, whilst knowing when to seek help and support (e)
- Takes responsibility for own learning - constantly broadening knowledge and developing new skills (e)
- Able to get things done in a practical, most efficient way - working to agreed timescales and budgets, following best practice (e)
- Commitment to excellent service – actively seeking ways to improve the customer experience (e)
A full role description can be found on NDTi web site.
The client requests no contact from agencies or media sales.