Service Administrator Jobs in Greater London

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER

As part of its strategy, The Trust has ambitious plans to grow its access to the workplace programmes at both pre and post 18 age groups, in new and innovative ways. We are looking for a dynamic and enthusiastic Programmes Senior Officer to join our team and support the expansion of the Sutton Trust programmes.

The successful candidate will deliver the existing Careers Plus programme and will be responsible for s setting up two new industry strands in Tech and Consulting. They will also be responsible for the employer engagement of its Pathways to Engineering programme. They will join a small team and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.

The Senior Officer will work closely with the Programmes and Development teams to develop and deliver impactful programmes across a range of sectors. This is an extremely exciting time to be at the Trust and the role will require individuals to be creative and to think strategically about our approach.

This role will fit into a team of nine, led by the Head of Employability, and will be line managed by the Senior Employer Engagement Manager.

Main duties

• Plan and implement delivery for the three Careers Plus programmes, including skills sessions, work experience and mentoring across a range of sectors (Tech, Consulting and Law)
• Liaise with external delivery organisations to ensure the sessions and content of the programme meets its intended aims
• Recruit and manage a cohort of Careers Plus students (three strands, 30-60 students per strand), leading on communication to drive engagement and attendance across programme activities
• Evaluate the programme activities and delivery model to enable future programme development
• Supporting the effective delivery of high-quality in-person and virtual work experience and employer engagement as part of the Trust’s Pathways to Engineering and Access Apprenticeships in Engineering programmes.
• Liaising with a range of stakeholders such as employers, universities, and Sutton Trust colleagues to match students with relevant employer engagement activities.
• Following up with students in the case of any unexpected absence or non-attendance at work experience placements.
• Working with employer partners to promote volunteering opportunities at Engineering Pathways and Apprenticeship events in person and online.
• Working closely with the Senior Employer Engagement Manager and the Development team to manage and steward a range of placement providers and funders.
• Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Leading projects, including planning, administration and delivery;
• Delivering young person facing interventions, ideally with experience of digital delivery
• Facilitation of sessions with young people in person or online
• Building and maintaining relationships diverse stakeholder groups young people, universities and employers
• Monitoring and evaluation, reporting, and administration
• Using data to design and deliver programmes
• Using a CRM (ideally Salesforce)
• Working within or an understanding of the not for profit sector

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
• Has knowledge and experience of the higher education and/or education and/or careers sectors
• Has strong analytical and problem solving skills, and uses their initiative to identify issues and propose improvements to programmes or processes
• Has excellent attention to detail
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Excellent verbal and written communication
• Personable, flexible and discreet; able to fit in to a small team
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, 1-year fixed term contract
• Salary: £34,000-£36,000
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check will be required

Interviews

Applications should reach us by 9am, Wednesday 11th November, with first round interviews held over Zoom on Wednesday, 20th November, and second round interviews held at our London offices on Wednesday, 27th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.

Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.

This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.

Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.

ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.

DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.

GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.

Candidate Specification

KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions

EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems

SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly

APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity

The list above is not exhaustive. For further details, please review our Job Pack.

Application Process 

If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.

You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and university closure days
• Discounts at KCLSU venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• Death in Service

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Are you experienced in conducting audits? Do you have a background working within a professional body or similar organisation? Do you have a proven track record in a customer-focused environment?

We are partnering with a global professional association to recruit an Audit Manager for maternity cover (approx. 10 months). In this role, you will work closely with the Head of Professional Standards, leading and supporting the Professions Directorate in managing members' professional development activities.

Contract Details:
* Duration: Maternity cover (approx. 10 months)
* Salary: £40-42k
* Start Date: Ideally the week beginning 25th November
* Location: London, SW1
* Hours: Full-time (with flexible working options)

As the Audit Manager, you will oversee operational processes, conduct compliance audits, and ensure exceptional customer service standards for all stakeholders.

Main Duties & Responsibilities:
* Conduct compliance audits in line with organisational policies and procedures.
* Review and update audit processes to ensure members meet high professional standards.
* Analyse audit results to inform recommendations for policy changes and product development.
* Lead quarterly meetings with the Advisory Panel to provide updates and discuss relevant workstreams.
* Identify and manage risks, escalating non-compliance issues for investigation, in collaboration with the Complaints Manager.
* Respond to audit and policy queries, providing guidance and information to members.
* Collaborate with colleagues to promote professional development policies and relevant learning content to members and stakeholders.
* Represent the organisation in external audit-related groups as required

To be considered you will have
* Proven written and analytical skills with demonstration of independent research
* Understanding and experience of undertaking CPD audits
* Experience of working within a customer focused/facing environment
* Understanding and experience of working within a professional body or similar
* Understanding of data protection legislation and experience of working with confidential information
* Able to communicate effectively with a range of stakeholders including committee members, in writing, on the telephone and face to face
* Strong time management, able to plan and prioritise own workload
* Understanding and ability to work within defined rules and follow established process's

If this opportunity is of interest please get in touch. We will be reviewing CV's as they come in. We would be happy to discuss the opportunity further and share a full job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.

We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom. 

The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.

Responsibilities

Post-Production, interactive survivor testimony

· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.

· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.

· Support colleagues undertaking training and/or working on supportive post-production.

· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.

· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).

Delivery

· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.

· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.

· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.

General

· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.  

· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.

· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.

Read our job description for full details.

Please Note:

All applicants must be eligible to work in the UK at time of application.

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. 

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence. Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing. 

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

About the Role 

We are now recruiting for an experienced Policy and Public Affairs Specialist to lead on planning and delivering Hibiscus’ work on racial and intersectional inequalities in the Criminal Justice and Immigration systems. 

Development, research and report writing will be a key aspect of this role; the successful candidate will be responsible for drafting policy recommendations, reports, and consultation responses on issues related to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems. Supporting the Head of Policy and Public Affairs, they will engage and develop relationships with key political and parliamentary stakeholders, developing and delivering a variety of public affairs initiatives to inform decision-makers and influence policy in Criminal Justice, Immigration and Violence Against Women and Girls (VAWG) sectors. The post holder will prepare press releases and statements to address prison and immigration reforms, identifying the gaps of adequate support for women, and will analyse external and internal quantitative and qualitative data relevant to our work.

As part of the role, the Policy and Public Affairs Specialist will be responsible for raising awareness and creating content on the treatment of Black and minoritised migrant women within the Criminal Justice System. The post holder will identify opportunities for influence, monitor trends and developments, and prepare communications, reports and policy briefings to help ensure our work has an impact.

The post holder will also be responsible for leading Hibiscus’ partnership work on the Women’s Justice Reimagined project, advocating for the reimagination of the Criminal Justic System. They will build on Hibiscus’ policy work to raise our profile within advisory and working groups, creating alliances with other organisations in the sector and collaborating with other specialist and third-sector organisations to campaign for policy change and increase policy and decision-makers awareness of the issues Hibiscus works on.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
 £30,500 - £34,000 *
*negotiable within salary band, depending on experience 

Team 
Policy and Public Affairs

Duration  
Two years (thereafter subject to funding) 

Hours  
Full-time (35 hours per week)

Location 
Hibiscus Head Office and across London, with flexible working arrangements considered. 

Reporting to 
Head of Policy and Public Affairs 

About You

The successful candidate will have experience working in the UK political context to influence change, with demonstrable experience in developing and implementing public affairs strategies and building relationships with policy makers to inform decision making in government and across the Criminal Justice and Immigration sectors. 

The candidate will have knowledge and experience in collecting quantitative and qualitative research methods to produce evidence-based reports, press statements, and legislative policy briefings. They will have in-depth knowledge of UK legislation and government institutions related to Criminal Justice, VAWG and Immigration sectors and an ability to analyse government and public policy reports to provide accurate and accessible briefings.

The successful candidate will demonstrate excellent verbal and written communication skills, with a strong self-awareness and ability to prioritise workloads whilst working collaboratively with colleagues.

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

The role offers the chance to work across the financial functions and offers an experience through a breadth of finance work across the organisation making it a varied and a well-rounded role.

The Finance Officer is part of the Organisational Support and Development (OSD) team at the Tax Justice Network, which is led by the Director of OSD, and the role reports to the Head of Finance and Reporting. The OSD team leads and delivers on a range of operational services from finance management, risk management, project management, event management, human resources, IT systems and other enabling functions. The team is also responsible for fundraising for the organisation. This includes respond to calls for proposals, track funding opportunities and engage with donors regularly.

Key responsibilities

• Undertake the day-to-day bookkeeping including accounts payable, accounts receivable, banking payroll and general ledger maintenance
• Ensuring accuracy and integrity of all financial records and keeping a clear audit trail of all financial records
• Manage the staff payroll process including pension, HMRC and other related processes
• Manage the periodic payment runs and ensure that all payments are paid on time
• Supporting financial planning and reporting for project proposals, project reporting and management reports
• Support with project and year end audits schedules
• Assist in the preparation of accruals, prepayments and other journals
• Maintaining fixed asset register
• Provide guidance to team on internal financial processes and policies and assist with queries and escalating them as necessary
• Ensure organisational adherence to our internal and funder specific procurement policies
• Undertake other financial administration work and supporting the wider OSD team on team responsibilities and duties as required

Person specification

Skills and experience

Essential
• Holding or working towards a CCAB, CIMA or overseas equivalent qualification
• Hands on experience of working in a finance department of charities or not for profit organisations
• Experience of carrying out detailed reconciliations, and can demonstrate a keen eye for detail and a thorough and methodical approach in all work
• Strong IT skills with intermediate knowledge of Excel and cloud-based accounting software (preferably Xero)
• Ability to communicate effectively, accurately and succinctly in English, in writing and verbally
• Excellent interpersonal skills

Desirable
• Experience of producing financial reports for a range of purposes
• Experience of working with multi-currency transactions and cash holdings
• Experience of working with EU funded grants
• Experience of working with a variety of cloud-based platforms such as Airtable, Xero, SharePoint, Slack and Zoom

Attributes

Essential
• Ability to work collaboratively as part of a team and independently with a high degree of initiative
• Flexible and able to manage a varied workload and deadlines
• Ability to deliver work of a high standard with excellent attention to detail
• Knowledge of UK and / or EU financial regulations
• Resourceful and flexible approach with a “can do, will do attitude” and willingness to learn and adapt

Desirable
• Passion for tax justice and international development issues
• Previous experience of grant management
• Use of electronic banking software

Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?

Ready to be part of a growing team at a community youth organisation based in Westminster?

We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.

There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.

Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.

We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then I hope you will consider joining our organisation.

The purpose of the role will be:

• To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old
• To support the running of girls group aged 11 – 25 years old
• To working alongside Caxton Youth Organisation colleagues to support children and young people from the Westminster community to run our youth programmes.
• To support the delivery of our holiday programmes; and residentials providing overnight disturbance cover where you will be responsible for our female member

Required skills, knowledge and qualifications

• A minimum of 1 years experience in the youth work sector.
• A minimum in Level 2 Youth Work.
• Excellent written and communication skills at all levels.
• A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
• A good understanding of inclusive practice including different communication methods e.g. Makaton.
• Advanced use of Microsoft packages.
• A good understanding of safeguarding and confidentiality.
• Is able to work as part of a team and to use own initiative.
• Is willing to travel and to work unsociable hours, including evenings and occasional weekends.
• A highly motivated and creative youth worker.
• Strong empathy and a person centred approach.

Desirable

• Experience of supporting learning disabled and autistic young people.
• To have a driving licence and ability to drive a minibus (including a D1 licence and MIDAS qualification).
• First aid training.

Essential Safer Recruitment Criteria

1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.

2. The candidate must be able to provide at least two relevant references prior to taking up the post

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

Please note that interviews will take place on Tuesday 26th November 2024. 

We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

Our current services include:

• Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services. 

• Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.

• Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience. 

As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model. 

Position: Volunteer Coordinator

Responsible to: Deputy CEO

Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London. 

Hours: 14 hours per week (part-time), around volunteer availability and access needs.

Salary: £27,000 per year pro rata to 14 hours per week

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification. 

Interviews will take place at our Anerley office on Thursday 21st November. 

Closing date: Sunday 10th November 2024.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of Disability.
• You have a strong local presence within Bromley Borough.
• You are highly motivated and practical, with a 'can-do' approach to work.
• You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
• You have experience of delivering work to meet targets.

Executive Assistant
Location: King's Cross, London N1C
Contract: Permanent
Hours: Full time
Salary: Circa £35,000

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

At Art Fund, the role of Executive Assistant sits at the very centre of the organisation. Your primary focus is the administrative support of the Director through complex diary management and managing a busy inbox; but the role also encapsulates organising staff social, information sharing and learning events, collaborating with departments on projects, providing administrative support to the Senior Management Team in their weekly meetings and supporting the Governance Manager with the planning and delivery of Board meetings.

At its core, this role is administration based and in support of the Director of Art Fund. The Director is in frequent contact with Art Fund’s stakeholders, Directors across the culture sector, as well as individuals from Local Authority and Government. The Director’s time is therefore finely balanced between internal and external meetings, so you need to be confident in using Outlook, with a keen eye for detail and excellent communication skills. Working alongside the Director to prioritise meetings and workload, this is a role which requires collaborative working, and you will work closely with both your colleagues and the Director to ensure that their time is efficiently and effectively used.

This role interacts across all departments, and with all the staff of Art Fund; you will be confident, practical, approachable and highly organised. You’ll be helping with the occasional largescale communications across the sector on behalf of the Director; managing deadlines for articles from the Director for our Art Quarterly publication and Annual Report; helping to support on events including Museum of the Year and the annual Trustees Dinner, and generally embedding yourself within the organisation as one of the team.

Key Employee Benefits

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. The position is based in our office in Granary Square. We can offer occasional homeworking, however regular presence in the office will be required for this role and is dependent on the Director’s diary.

Closing deadline: 23.59 on 3 November 2024.
We will be shortlisting on a rolling basis, so the role may close early.
Please expect first stage interviews to be online, w/c 4 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a Job Share basis. The role is offered on a hybrid or remote basis depending on proximity to a NEA office.

As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all, and  ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.

The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to: 

• Understand and evidence the needs of fuel poor households.

• Develop and apply data insights to directly inform the management, development, and delivery of NEA services. 

• Effectively communicate our data insights to diverse audiences and through different mediums

• Develop and apply data insights to inform and support our advocacy and policy-related campaigning. 

• Develop and apply data insights to inform and develop fundraising and partnership opportunities. 

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualization tools and programming languages to manipulate, analyse and present data. 

A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.

Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• 2-year Fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on 11 November 2024.  Interviews will be held in the two weeks commencing 25 November 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking apply now. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

JOB TITLE: Fundraising Manager

RESPONSIBLE TO: Head of Partnerships

LOCATION: Home based

DURATION: Full-time - Permanent

SALARY/GRADE: £32,859.00

KEY WORKING RELATIONSHIPS

· Chief Operating Officer

· Head of Partnerships

· Trusts and Foundations Manager

· Nation Directors

· Membership Team and Public Affairs and Communications Team

· Major Donors and corporate partnerships

ABOUT YOU

Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our community fundraising, regular donors and high net-worth individual income generating activities? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?

PURPOSE OF THE ROLE

The Fundraising Manager will be responsible for growing income from our community fundraising and major donor relationships, so that an even greater impact can be made on adopted young people and their families. You will lead on all community fundraising initiatives, including appeals, fundraising campaigns, and external challenge events. You will drive innovation in our approach to fundraising. In addition, you will work closely with the Head of Partnerships and Senior Leadership Team to help us secure and manage all key fundraising relationships with major donors.  

MAIN DUTIES AND RESPONSIBILITIES

· Supported by the Head of Partnerships and Senior Leadership team, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy

· Manage existing and develop new innovative fundraising campaigns and activities to engage new and existing supporters & donors including legacies, external challenge events, digital fundraising campaigns, community activities, and large-scale events.

· Work with the team marketing lead to create compelling copy to promote events and help recruit supporters and donors.

· Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams

· Create and manage a volunteer fundraising programme to support more community fundraising across the organisation, including volunteer fundraiser recruitment.

· Analyse and report on the success of campaigns and programmes.

Person Specification criteria

Knowledge And Experience

• Experience of a fundraising, marketing, or event management role (E)
• Experience of delivering multiple projects on time and to budget (E)
• Experience of managing compelling, successful appeals (E)
• Experience of managing multiple stakeholders including individual fundraisers, High net worth individuals(E)

Qualifications and Education

• Professional fundraising qualifications (D)
• Marketing qualifications (D)
•  Event Management qualifications (D)

Skills and Abilities

• Delivers high quality work with minimal supervision and direction (E)
• Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
• An exceptional administrator and coordinator with excellent organisation and writing skills (E)
• Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
•  Has the capacity to deal with complex issues and is good at problem solving (D)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
• Able to work communicate and engage with internal senior stakeholders effectively

Accountability

• Developing fundraising opportunities (E)
• Event administration (D)
• Stewardship and relationship management (E)
• Contribute to departmental strategic goals, in liaison with the Chief Operating Officer, Head of Partnerships and Trusts and Foundations Manager (E)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
•  Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•  Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.