Senior Support Officer Jobs

Enjoy order and helping maintain records and systems? Do you have a passion for administration and want to help play a pivotal role in helping an organisation maintain high standards? Then Compliance may be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

Due to continued growth, we are seeking a Compliance Officer to support the administration of compliance and quality management related activities across the organisation.

As our Compliance Officer, you will play an essential role in ensuring the organisation adheres to its standard operating procedures and processes and will become a super user of our new eQMS (electronic quality management system) to monitor and maintain compliance records. The role will be varied and offer the opportunity to support the Compliance manager with compliance related projects and work across different departments to help encourage a compliant mindset across the organisation. Full training will be provided.

Person Specification

-   Experience of administration and record keeping to a high standard
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Excellent analytical and problem-solving abilities 
-   Committed to IHP's Christian Ethos and Values 

The following would be desirable:

-   Previous experience in a legal or compliance role
-   Experience with Compliance Management Software

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays (pro-rated if part-time)
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support via Unum help@hand app
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

1st Stage interviews will take place remotely via MS Teams week commencing 21st October.

About the Brent Centre for Young People (BCYP)

The Brent Centre for Young People is the leading mental health charity for young people in Northwest London, helping over 700 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, tackling self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Adolescent Psychotherapy.

Fundraising at BCYP

BCYP has historically been very successful in raising funds from non-statutory sources, particularly trusts and foundations, and is grateful to hold a number of established relationships with grant- makers. We work hard to ensure that we submit excellent, data-driven applications and evaluations. Until now, applications have largely been submitted by our Fundraising Manager- Trusts & Foundations, with occasional support from a freelance bid-writer. We now want to recruit a new member of the team, to help us to grow our income stream in this area and help us to steward these key relationships.

In this exciting newly created role, you will be responsible for helping to grow our income from grant- makers to design and promote funding opportunities, and to steward relationships with supporters through the giving cycle. We are looking for a fundraiser with at least three to four years of experience in identifying prospects and grant-writing, and who has experienced success in securing funds. Vitally, we want to recruit an individual who is as committed to Brent’s vision, and who will work with us to help us be there for young people in the coming years.

The Talent Set are thrilled to be partnering with a fantastic human rights organisation who are seeking a their new Senior Income & Engagement Officer. This role will play a pivotal part in shaping the individual giving programme, focusing on engagement, retention, and acquisition of supporters who share their commitment to social justice.

Key Responsibilities:

• Develop and implement strategies to strengthen relationships with individual donors, enhancing supporter journeys and creating compelling fundraising campaigns.
• Collaborate with the communications team to craft and deliver personalised and inspiring donor communications across multiple platforms.
• Use data insights to monitor and report on campaign performance, continuously optimising approaches for improved donor engagement and fundraising outcomes.
• Contribute to the growth of individual giving by identifying innovative ways to engage new supporters and cultivate lasting relationships.

Person Specification:

• An experienced fundraiser with a track record of managing individual giving programmes and increasing supporter retention.
• Strong communication and storytelling skills, able to convey complex messages in a way that resonates with diverse audiences.
• Confident with data-driven decision-making, you are comfortable using CRM systems to track performance and drive improvements.
• Passionate about social justice, you bring creativity, energy, and a proactive attitude to your work.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Executive PA Support Officer

Location:  Remote
Contract:  Fixed Term Contract,  Fixed term to 31 March 2025 (possibility of extension dependent on funding)
Hours: Full time 35hours per week 
Salary range per annum: £34,772  

Closing date: 5pm 10/10/2024 
Potential interview date: 16/10/2024-17/10/2024 

 
The opportunity 

We're looking for an experienced Executive PA Support Officer to join our lovely team for a 6-month fixed-term role, with the possibility of extension. You'll work closely with the Executive Team and Senior Leadership Team, providing key organisational support and ensuring everything runs smoothly for senior management and the Board.

This is a fast-paced role that requires someone who thrives under pressure, can effectively manage schedules and coordinate meetings, and can adapt quickly to change as our business grows.  
 

About us 

Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.  

We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account. 

Our organisation is experiencing an exciting period of transformation. Five years ago, we were a close-knit team of around 30 staff, mostly office-based in Hammersmith, London. Today, we’ve expanded to a dynamic team of 70, with the majority working remotely across the UK. As we look to the future, our ambition is not only to maintain the strong foundation we’ve built but to grow and evolve further. This is a pivotal moment where you can have a significant impact—shaping our culture, enhancing our professional standards, and refining our services and processes. Together, we’ll drive this next phase of growth and success. 

Benefits: 

• 25 annual leave days Holiday plus all English bank holidays 
• 1 day's leave for religious / cultural observation 
• Salary Sacrifice Pension scheme 
• Private Healthcare Scheme (post probation) 
• Flexible working opportunities
• Training and development opportunities 

Applicants must have existing Right to Work in the UK and undergo a Basic or Standard Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with role requirements and Charity Commission guidance. 
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. 

The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates of all backgrounds and experiences. 

How to apply  

If you’re interested in applying for this role, please apply here, on the Hireful website. You will be asked to submit your CV and complete a statement (max 800 words) demonstrating how you meet the person specification found in the Job Description. 

Please also look at the job description and personal specification, which you can download from this page (on the right hand corner). 

 REF-217 067

Chief Executive Officer (CEO) – Animal Welfare Campaigning Charity 

Location: Hybrid working (mostly home based with a head office in Godalming, regular travel across the UK to meet politicians, supporters and other stakeholders) 
Salary: £75,000-£95,000 

Are you passionate about animal welfare and ready to lead a dynamic organisation dedicated to ending cruelty to animals? Do you have the vision and leadership skills to guide a charity through its next phase of impact? 

The League Against Cruel Sports, a leading animal welfare charity, is looking for an inspiring and strategic Chief Executive Officer to lead our organisation into the future. We are committed to preventing cruelty to animals and advocating for stronger legal protections. From driving impactful campaigns to managing wildlife reserves, our mission is clear: to end the persecution of animals in the name of ‘sport’ and create a kinder, more compassionate society. 

About the Role: 

As our CEO, you will be responsible for shaping and delivering the strategic vision of the charity. This is a pivotal moment for a new CEO to make their mark, as we reassess our strategy and priorities following the General Election and seek to leverage opportunities with the newly formed government. 

Working closely with the Board of Trustees, you will lead the organisation in its mission to effect change, grow its influence and maximise the impact of our campaigns. 

Your role will involve: 

• Leadership: Inspiring and managing a talented team, ensuring a culture of collaboration, inclusivity and accountability. 

• Strategy: Driving the charity’s strategic direction, ensuring the effective execution of campaigns and initiatives. 

• Financial Management: Overseeing the financial health of the charity, ensuring sustainability and growth. 

• Advocacy & Public Representation: Acting as the public face of the charity, representing us in the media, with stakeholders and at key events. 

• Stakeholder Engagement: Building relationships with supporters, donors, policymakers and wider third sector to advance the charity’s objectives. 

About You: 

You are a strategic thinker with proven leadership experience, ideally within the nonprofit sector. You have a strong commitment to animal welfare, with the ability to motivate and inspire teams while navigating complex challenges. 

You will bring: 

• A track record of success in leadership roles, with experience in advocacy, fundraising, or campaigning. 

• A deep understanding of financial management, charity regulations and governance. 

• Strong communication and public speaking skills, with the confidence to represent the charity on a national stage. 

• The ability to build relationships with a wide range of stakeholders, from government officials to celebrity supporters. 

• A collaborative leadership style, with a focus on inclusivity, innovation, and resilience. 

Why Join Us? 

This is a unique opportunity to lead a well-respected charity at the forefront of animal welfare in the UK. As CEO, you will have the chance to drive real change, helping to shape a future where animals are no longer subjected to cruelty in the name of sport. In return, we offer a supportive and passionate team, a flexible working environment and the opportunity to make a lasting impact. 

To apply: 

To apply, please submit your CV and a cover letter of interest detailing your interest in the role and relevant experience and skills. The closing date for applications is 20 October 2024. 

Senior Media & Communications Officer

Full-time Permanent

£43,626 pa

Drinkaware is the UK’s leading alcohol charity with a vision of working together to reduce alcohol harm. We use our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause.

We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry and independent research, consumer insight and evaluation.

Are you an experienced, creative and collaborative media & communications professional looking to develop your career by joining a friendly and dynamic Communications team?

About the role:

The role plays a key role in developing and delivering our media & communication strategy both internal and external, supporting the Head of Media & Communications. The role is key in ensuring that the public, partners, stakeholders and our people are informed and engaged with the work of Drinkaware.

The key areas of responsibility are:

· Planning, implementing and evaluating Drinkaware’s media and communications activities

· Raising Drinkaware’s profile and voice in the media

· Working across the organisation to create engaging communications

· Leading on Internal Communications, developing and implementing communication plans to ensure staff are engaged

· Supporting the Head of Media and the Senior Leadership Team in managing reputational risk

Supporting Social Media & Content Officer in developing and growing our social media channels (Facebook, Instagram, X and LinkedIn).

· Manage Drinkaware’s press office, responding to enquiries, maximising coverage, drafting media releases and providing an out-of-hours system on occasion.

· Manage key organisational communications related to Drinkaware’s positions, in conjunction with the Head of Policy and Public Affairs and the Director of Evidence and Impact.

· Manage, review and update Drinkaware’s lines to take; its ‘boilerplate’ messages and its standard responses.

· Advise others on Drinkaware tone of voice and brand to help ensure all content leaving the organisation is on brand and enhances our reputation.

· Contribute to feeding media and strategic communications activity into the organisational planning process and overall plan.

· Contribute to key reference documents (organisational key messages; editorial guidelines etc)

· Deliver compelling content and plans to Drinkaware’s stakeholder audiences. Working with internal teams to target funders and other stakeholders including health professionals, police, local government and academics.

· Maximise our profile with B2B audiences via trade publications; social media and news outlets.

· Keep Drinkaware staff informed about Drinkaware coverage and other relevant coverage around alcohol and alcohol harm.

· Develop and maintain excellent relationships with external stakeholders and journalists and build a positive network with media counterparts in Drinkaware partners and stakeholder organisations.

· Work with Drinkaware colleagues to maximise our communications’ reach and ensure we are working in an efficient and integrated way.

· Work with the Head of Media and Communications to develop Drinkaware’s reputation positively across all media, mitigating reputational risk and leading on crisis management

· Work with Head of Communications to plan and deliver effective Internal Communications

· Support the Senior Social Media & Digital Content Officer in manging the Drinkaware social channels when required.

Tone of voice

· Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors

· Support the Creative Content Lead in embedding the Tone of voice across Drinkaware

About you:

You will have a track record of working within a similar role. You will have experience in working in a press office, devising and delivering stories and coverage. As part of our highly skilled, passionate and creative Media & Communications team, you will help to plan, implement and evaluate Drinkaware’s media and communications activities to drive positive coverage and comment about the charity across the UK. You'll enjoy the challenge of using your experience to raise Drinkaware’s profile.

Essential Criteria / Key Skills

• Excellent writing skills
• A keen eye for detail and strong proof reading skills
• Highly organised, being able to keep track of several different pieces of work at one time.
• Confidence working individually and as part of a team
• A talented writer with a keen eye for detail; able to adapt style for various audiences and channels.
• Excellent written and verbal communications; able to translate complex issues in a clear and compelling way.
• Good understanding of brand and reputational risk and ability to advise on the best way to communicate and when not to communicate at all.
• Good process management skills; able to manage and document internal approvals processes.
• Excellent interpersonal and networking skills and confident working with internal and external stakeholders.
• Evidence of swift response to the news agenda to achieve coverage and promote organisational messages.
• Energetic and proactive; able to work on your own initiative and to take responsibility.
• Keen to be a team player in a small organisation.
• Well organised and able to prioritise work effectively.
• Solid understanding of the UK media landscape.
• Strong commitment to Drinkaware’s Values and to reducing alcohol-related harm.

Desirable Criteria

• Experience of managing social media accounts
• Experience of adapting content for different audiences and channels
• Experience using CMS platforms
• Experience of creating content for social media
• Experience of or interest in the charity sector

You will work alongside internal and external stakeholders, so a collaborative style of working and the ability to build and maintain strong relationships is essential. A personal commitment to reducing the risk of alcohol-related harm is essential.

Working with us:

Our Drinkaware staff team is friendly, professional and inclusive.  We care about what we do and how we work together and bring our values to life.  Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant.  Drinkaware’s benefits include:

30 days leave (plus Bank Holidays, and your birthday)  

Matched company pension scheme

Life assurance cover offering 4x death in service benefit

Company sick pay

Training and development opportunities

Learning and Wellbeing Grant (£500 per year)

Employee assistance programme

Season Ticket Loan

Perks and discount platform

To apply

For further information please refer to the attached job description and our applicant privacy policy on our website.

 You should submit an up-to-date CV (no more than 2 pages) and a brief covering letter that outlines how you meet the requirements for this role and what you would bring to Drinkaware. Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices. 

FINAL CLOSING DATE: 12pm Friday 27 September 2024

Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community. 

No agency support is required

Calling all passionate and dymanic PR professionals, come and join our supportive and friendly team to have the opportunity to have a big impact with the hundreds of charities Cranfield Trust supports every year.

In this role you will have the opportunity to create compelling content, news releases, thought pieces and features for the media, Trust’s website and social media to raise brand awarenss and drive enagement.

You will lead on reviewing data and generating insight from across our services and conversations with charities to create content for reports, media stories and social media. You will also create PR opportunities with our Regional Managers and the amazing charities we support across the country.

You will be creative in your ideas, have a ‘can do’ approach and be very good at working on your own initiative to deliver agreed plans. You’ll be happy to pick up the phone or to meet people both in person and online to explore ideas and build relationships.

Working with the Head of Communications, and alongside our Senior Marketing and Communications Officer you will have the opportunity to help shape our communications plans, priorities and the way we work in our team.

As well as working in a caring and considerate team, you will also benefit from: 

• Annual leave entitlement of 33 days inclusive of Bank/Public Holidays, rising to additional 5 days (pro rata) Christmas leave entitlement after five years of service
• Auto enrolment pension scheme with option to elect personal scheme contributions
• Opportunity for hybrid and flexible working
• Employment Assistance Programme through ‘Health Assured’ offering 24/7 telephone support and access to face to face services such as counselling
• ‘Bright Exchange’ marketplace for discounted goods and services

For the job decription, person spec and full details about the role, please see the recruitment pack below. You'll also find contact details in the pack if you have any questions. 

Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension. 

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• 6 month fixed term contract 

• £37,000-£40,000 FTE per annum plus benefits 

• Part time (29 hours per week/0.83 FTE)

• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview 

• We are passionate about flexible working, please talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings.

• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month. 

Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period. 

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As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.

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Key Responsibilities:

• Lead and deliver key projects to improve the Listener Scheme and other prison programs.

• Work closely with senior volunteers to ensure project buy-in and delivery.

• Provide first-line advice and support to Regional Prison Support Officers and volunteers.

• Liaise with external stakeholders and prison services.

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About You:

We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:

• Experience managing projects and working with volunteers.

• Strong written and verbal communication skills.

• Great organisational and time management skills.

• The ability to manage and deliver multiple tasks in a fast-paced environment.

• Confidence in presenting to various audiences and facilitating meetings.

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What’s in it for you – our benefits:

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October. 

Working closely with the CEO, the Audit, Finance and Risk (AFR) Committee and the Board, the Finance & Corporate Services Manager is responsible for the financial management of the charity on a strategic and operational level, and supports our corporate, HR and ICT functions. As a member of the Senior Management Team, this position provides leadership and support to the wider team, and line management of the Finance & Corporate Services Officer. Other duties include monthly payroll, monthly management accounts and reports, annual budget and audit, and supporting our team with HR, ICT and office requirements.

You will be an experienced senior manager with at least 4-5 years of experience in finance within the charity sector and providing back-office support. An accountancy qualification is essential, as is knowledge of SORP.

You will be highly organised, able to work as part of our small team as well as on your own initiative, have a methodical and collaborative approach, and a flexible, ‘can-do’ attitude. You will be passionate about our campaigning work to improve the lives of older Londoners, and committed to upholding our mission, vision and values.

We are an equal opportunities employer and while we are open to applications from all backgrounds, we particularly welcome applications from older Londoners.

Age UK London (AUKL) is a leading campaigning charity in London, seeking to improve the lives of older Londoners. Our award-winning campaigns cover a wide range of subjects, including transport, digital exclusion, cost of living and poverty, and social isolation.

The organisation

Every year in the UK, around 100 children are diagnosed with neuroblastoma, a rare and aggressive cancer that mostly affects children under five. Neuroblastoma UK is a small national charity dedicated to finding a cure for this life-threatening disease - and is seeking a talented Senior Fundraising Officer to help us raise vital funds. 

For 40 years, we’ve funded leading research to develop new, more effective and kinder treatments for children with neuroblastoma. You’ll be joining us at an exciting time for the charity as look to fund further research projects to help fight childhood cancer and save more young lives, and build our profile across the national media and social media channels, using the support of our celebrity patrons and families. 

The role

The Senior Fundraising Officer is responsible for managing our portfolio of events and liaising with our community fundraisers to maximise their fundraising, as well as managing our individual supporters and managing fundraising admin across multiple areas. A key part of the role is ensuring our fundraising is compliant and developing strong relationships with our fundraisers. 

The charity has a small team so everyone helps with thanking and banking, database management and administrative tasks and this role gives you the opportunity to have lots of autonomy and creative freedom in developing our fundraising.

Currently, this role reports to a committed Board of Trustees, many of whom have a personal connection to the cause. 

We are happy to offer a balance of remote and office-based working. Staff receive a range of benefits including 30 days annual leave (exclusive of public/bank holidays), pension and training/development opportunities to help you achieve your full potential.

Responsibilities

• Managing our portfolio of challenge events and their participants, as well as the relationships with our committed community fundraisers, to support them and help them to maximise their fundraising.

• Promoting and managing our small Lottery product, ensuring we are compliant with regulations.

• Ensuring all relevant fundraising administration is carried out to ensure that, for example, the database is kept up to date, that we can accurately report on income etc. 

• Ensuring assets are regularly reviewed and updated.

• Supporting the Senior Communications Officer to develop, maintain and deliver annual social media calendar, developing engaging, impactful and relevant content, monitoring comments and engagements.

• Supporting in duties outside of your specific team or department as required.

Person Specification

• Demonstrable experience of fundraising, ideally with experience in Community & Events fundraising 

• Microsoft Office skills – especially Excel

• Excellent organisational skills

• Excellent communication and interpersonal skills

• Excellent attention to detail

• Able to work well alone and in a team

• Excellent phone manner

• Ability to deal with sensitive situations with empathy

• Happy and able to work autonomously

• Proactive in optimising existing processes to improve performance

• Proactive in looking for innovative opportunities for Neuroblastoma UK’s fundraising

• Sympathetic to the aims and values of Neuroblastoma UK

• Experience of working with a database – we use Beacon

• Proactive in looking for solutions to any barriers you may encounter - solution focused .

Application Instructions

Please submit CV and cover letter to apply for this role.

The cover letter should detail why you would like to work for Neuroblastoma UK and why you would be a good fit for the role.

If you have any questions, please get in touch.

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.

Senior Advice Office with Autism Lead

Salary: £31,786

Full Time (35 hours per week)

The successful applicant will have knowledge and experience of the issues as they relate to Carers.  They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.

The Development team at Pembroke College plays a pivotal role in advancing the College’s mission by securing critical financial resources and fostering a culture of philanthropy and donor stewardship, contributing significantly to the growth and success of the College. 

We are looking for maternity cover for eight months for the role of Senior Alumni Relations Officer, responsible for building and strengthening relationships between Pembroke and its alumni and other supporters. This includes engagement activities such as events, supporting the Alumni Ambassador network, contributing to alumni communications and publications, and acting as a point of contact for the College’s alumni.

The main duties to be carried out by the post-holder include:

Alumni Relations

• Manage administration of the alumni volunteers through the Alumni Ambassador network and Alumni Advisory Board (AAB) alongside the Chair of the AAB, providing approved College updates and reports in a collaborative and effective manner.
• Ensure regular alumni communications and marketing for events and engagement opportunities are of the highest calibre and take advantage of the great breadth of content available through Fellow, staff, student, and alumni sources.
• Ensure accurate and thorough records are kept on alumni interactions and engagement with the College so that productivity and relationships can be tracked and enhanced.
• Act as a first point of contact for alumni, dealing with ad hoc queries via email, phone, and in person.
• Coordinate the ‘Pembroke10’ network for recent leavers.
• Educate current students about alumni benefits and develop opportunities for students to interact with alumni and supporters so that students become engaged alumni as well as future donors.
• Provide ad hoc tours of College for groups of visiting alumni.
• Ensure that Alumni Relations supports opportunities for the identification and cultivation of alumni prospects.

Events

• Organise events from initial ideas to final feedback, with a variety of goals and objectives including alumni engagement, stewardship and fundraising.
• Work with colleagues, alumni and Fellows to identify new events to appeal to underserved segments of the alumni, parent, student, and other communities.
• Attend events and ensure they are run smoothly and professionally.
• Coordinate High Table dinner bookings for alumni.

Internal collaboration

• Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
• Undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours, for which time off in lieu will be given.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889