Senior Project Manager Jobs

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: Thursday 1st August 2024

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Community Awareness and Engagement Manager to join our Policy and Health Influencing Team and support volunteers raising awareness of prostate cancer in their communities. 

Alongside engaging volunteers speaking about their lived experience and hosting information stands, you’ll be delivering our new Lifesaving Conversations programme, giving volunteers the tools and confidence to raise awareness of prostate cancer risk in an informal way.

We use our knowledge to influence and reduce racial health inequalities across the UK and the world to save the lives of men, and more Black men, who are at double the risk of prostate cancer as the general population. You’ll manage the Black health equity engagement team whose main responsibility currently is to increase awareness, trust and engagement with Black communities, requesting volunteers to reflect the increased risk and impact of prostate cancer on Black men. 

You’ll develop and manage relationships with key stakeholder groups to deliver a programme of community awareness and engagement around the risk of prostate cancer. You’ll also be providing role specific training to volunteers ensuring they have the tools to reach and engage with men most impacted by prostate cancer. 

Collaboration is an important aspect of the role as you partner with Health Services, Equity and Improvement colleagues where Lifesaving Conversations and community awareness volunteers can support strategic objectives. You’ll also work with our Partnerships Team to deliver an income generating corporate awareness offer.

Working closely with the Volunteer Experience Manager, you’ll have input in communications, supporter journeys and developing community networks for volunteers. You’ll evaluate the impact of our work in engagement and awareness to increase our impact.

This is a rewarding role where you’ll get to meet volunteers and supporters and see first-hand the work of Prostate Cancer UK. Together we are supporting and raising awareness of the impact of prostate cancer, providing men with the knowledge of their risk and the power to act on it. 

What we want from you

To be successful in this role you’ll have excellent knowledge and experience of leading and managing cross-organisational programmes and projects.

You’ll have strong communication skills, both verbally and in writing and be able to adapt to suit your audience from volunteers to health professionals. You’ll also be able to successfully build relationships and feel comfortable with engaging communities and stakeholders.

You’ll work closely with volunteers and keep the end user in mind so have to be able to show previous experience in user involvement, putting customers at the heart of project planning and delivery with a passion for inclusion and accessibility.

Knowledge of, or previous experience in health campaigns and volunteering within the charity sector will be beneficial for this role but we also recognise transferable skills from other sectors. In this role you’ll also be meeting members of the community and their families who have experienced the impact of prostate cancer and empathy, and understanding will be crucial to this role.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Monday 29th July 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 5th August 2024.

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

We are seeking an experienced IT Support Engineer with specialized knowledge in Office 365 and Microsoft Azure to join our team. As the IT Support Engineer - Office 365 and MS Azure Specialist, you will be responsible for managing and optimizing our Office 365 and Azure environments, providing technical support to end-users, and ensuring the smooth operation of our IT systems. You will play a critical role in maintaining the security, reliability, and performance of our Office 365 and Azure services while delivering exceptional support to our internal users. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our IT operations and help drive our organization's success.

Safeguarding:

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

Are you a fantastic leader who is passionate about supporting young people into employment?

The Prince’s Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. This work also incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector.  We need a fantastic leader to help us achieve our ambitions in the South Coast

This role will involve leading a small team of delivery staff working to support young people in Southampton, Portsmouth and the surrounding area. We are passionate about flexible working but it’s worth being aware that this role will be based in the Solent and you will be required to regularly travel across the patch to support your team. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of employability & healthcare programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in employment-based programmes would be good, Knowledge of the Healthcare sector would be lovely, the ability to build great relationships and if you can inspire colleagues would be fantastic. 

To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Delivery Manager - Southampton (Employability)? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Southampton (Employability)s! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Job purpose 

To provide efficient and effective planning and administrative support to the CEO, Chair and Board of Trustees. To support effective and compliant governance.

Key responsibilities

This role supports the CEO and Board of Trustees, and enables the smooth governance of the Foundation. The postholder will collaborate across the organisation, in particular, liaising with the COO, who provides Governance oversight.

Job overview

The Executive Assistant and Governance Manager post is a newly created role to support the CEO’s remit. The role offers a fantastic opportunity to be part of a dynamic team, focused on driving economic equality and opportunity for women across low and middle income countries, ultimately contributing to a fairer, more equal, more prosperous world.

The Executive Assistant and Governance Manager will be responsible for providing excellent, detailed and proactive administrative support to the busy CEO. This includes sophisticated and extensive diary management, travel logistics and email management for the CEO. It also includes liaison with Trustees, providing effective governance support to the Chair of Trustees, and for Board and Committee Meetings.

We are seeking a highly organised, dynamic individual who thrives in a fast-paced environment, is experienced in this type of work which is often confidential in nature, and enjoys working closely with a high energy CEO and senior team. They will require excellent organisational skills and a strong attention to detail.

In this role you will be at the heart of an ambitious, inspiring organisation committed to advancing women’s economic empowerment, with a bold goal to reach one million women entrepreneurs by 2030.

The role

Are you an experienced trusts fundraiser with energy and a creative flair? Would you like to join a well-established charity with a strong reputation? Would you like to be a part of an ambitious, supportive and collaborative team?

At Cruse Bereavement Support, we are looking for a Trust and Foundations Manager to lead our vitally important trusts and foundations income stream. This is a key role for us, and we are looking for an experienced trusts and foundations fundraiser looking to take this work to the next level. You will line-manage a Trusts and Foundations Officer and be part of a wider Partnerships Team, which includes national corporate partnerships, external training and consultancy. You will lead on working with colleagues from across Cruse to develop innovative new approaches to funding asks from trusts and foundations. Your relationship fundraising approach will enhance our work with existing partners and win the support of new funders. Your collaborative approach to internal working relationships will allow you to produce high quality funding applications and reports to funders.

This role is a remote role, but you will be an active member of the Cruse family, in daily contact with many colleagues from all areas of Cruse for video calls, phone calls, email and instant messaging. The hours are 35 per week (but would consider 30+ hours over 5 days).

If this sounds like you, we would love you to apply for this exciting role. As the UK’s leading bereavement charity, we support tens of thousands of people every year, but with your help we could support even more.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows: 

Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.

Community - We are accepting of all and want everyone to know they are seen, heard and belong.

Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.

Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.

Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Experience in marketing and communication. 
• Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.

Are you excited by the opportunity to work for a values-driven organisation in a commercial role?

Be a part of our commercial services team, driving the development of our cafés and bars and providing truly excellent customer-focused services.

Who are we?

Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members to achieve personal success. Each year, our growing team of around 60 full-time and up to 150 part-time staff work alongside elected student leaders to make change, improve lives and help fulfil student potential.

The Union is one of 550 students’ unions across the country. And we’re one of the most exciting – with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.

What’s the job?

In this brand-new role, you will lead and manage our cafés and bars, maintaining high standards of customer service and quality. You’ll:

• Focus on continuous improvement – driving performance with staff, standards, and service.
• Ensure our outlets maximise income potential and are managed and maintained safely and responsibly.
• Drive our commercial performance, working towards ambitious turnover and profitability targets.

What are we looking for?

An experienced commercial operator: someone passionate about providing excellent customer care who is outcome-focused and committed to continuous improvement.

Why apply?

There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, this is the perfect opportunity to work for a progressive, value-driven organisation and a great opportunity to help us develop our services.

We have great rewards and benefits, and we offer 40 days’ holiday, including Christmas closure. So, if you are looking for a new challenge and want to develop as a commercial leader and join a great team, then look no further.

We want to support diverse and inclusive work environments. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status and particularly welcome BAME applicants.

To apply, please download the application pack below or from our website via the ‘apply’ button.

Closing date: Noon on Thursday 8th August 2024
Interview date: Friday 16th August 2024 

Work somewhere professional but different. Build a career with students’ unions.

Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.

Post: Finance & Compliance Manager
Location: Head Office, Ryton Organic Gardens, near Coventry (Hybrid)
Reporting to: Director of Finance & Corporate Resources
Contract Term: Permanent
Hours: Full time - 35 hours per week (although 4 days a week would be considered)
Salary: £34,000 to £38,000 per annum (pro rata if not full time)
Role subject to DBS Check: No

The charity:

Our organisation promotes the know-how and benefits of organic gardening to individual and community gardeners. Showing people how they can encourage ecosystems to flourish in their own growing space has never been more important to stem the decline of plant and insect species and aid nature’s recovery. Our work is set in the context of the Sustainable Development Goals (SDG) and we want to ensure Garden Organic is having demonstrable and measurable positive impact, in particular on SDG 15 – Life on Land.

Why it’s a great time to be joining Garden Organic:

Our charity was founded over 60 years ago, when organic growing was an ‘alternative’ way of life. Today, there is huge interest in how gardeners, consumers and businesses can follow sustainable practices, to do their bit to protect the environment and the biodiversity on their doorstep. With our unrivalled expertise, gained through decades of hands-on organic growing, we are in the best possible position to support people to follow the organic way.

Overall purpose of the role:

Garden Organic is looking for a Finance & Compliance Manager to support the Director of Finance & Corporate Resources as part of the small but experienced corporate resources team. The role will entail working with the wider team on financial accounts and all aspects of contractual and regulatory compliance.

What we are looking for:

Our ideal candidate will bring energy and enthusiasm to the role as well as proven experience in the fields of both finance and organizational compliance together with a willingness to learn. You will ideally be qualified in financial management or working towards qualification along with evidence of your Continued Professional Development and desire to stay abreast of financial practice and regulation. We will consider applicants who are qualified by (proven) experience.

Responsibilities & Main Duties:

Financial Management

• Act as an effective internal business partner to all colleagues across the charity, providing timely, accurate and relevant information to support the financial planning and performance of all services and functions.
• Day to day responsibility includes leading month end processes including reviewing and posting journals, purchase ledger, sales ledger, adjustments and balance sheet reconciliations to make sure month end reports are delivered within agreed timelines.
• Working with the team to produce the monthly management accounts pack including P&L, cashflow, balance sheet and other management reports with financial analysis and comments as required.
• Working with budget holders on the cycle of budgeting and reforecasting including working to an agreed timetable, setting up templates and working with budget holders to get them completed, plus finalizing them for senior management.
• Supporting the execution of all day-to-day financial operations and processes including management of payroll, gift aid, charity VAT, membership subscriptions, donations and other charitable income and expenditure.
• Assisting in managing external relationships with auditors, banks, pension providers, payroll partners and insurers.
• Managing relationships with stakeholders in relation to efficient issue of invoices, processing of payments, resolving queries etc

Risk Management and Compliance

• Assist in administrating the charity's risk register in timely manner.
• Assist the Director Finance & Corporate Resources in managing internal assurance and governance processes, including internal audit and compliance testing.
• Assist in compliance with contracts with suppliers and landlord as well as supporting compliance in the delivery of charitable service contracts
• Working closely with Director of Finance and Corporate Resources to ensure that Garden Organic is compliant with all regulatory requirements such as data protection, health and safety, the fundraising regulator etc.
  • Take a key role in the Health & Safety working group

General

• It is the nature of the work of Garden Organic that tasks and responsibilities are, in some circumstances, unpredictable and varied. All employees are expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.
• A valid UK driving license would be useful.

Project Officer, Kent Community Rail Partnership 

England South

£28,831 per annum (pro rata for part time hours)

(Ref: SUS4293)

Part Time 18.75 hours per week, with potential to increase, subject to funding

Contract: Fixed term until end August 2025

Base: Hybrid with base to visit at Maidstone West Station. Focus on Swale, including the Isle of Sheppey

About the role

This is an exciting opportunity to join Sustrans as a Project Officer working in partnership with Southeastern, Medway Council and other partners in developing the Kent Community Railway Partnership (CRP). You will work as part of a small team, building strong relationships with communities, schools, workplaces and other local organisations.

As the Project Officer, you will help deliver the CRP action plan, which is a combination of mini-projects and core activities, offering a tailored package of support to groups and various community and school groups. You will also bring new volunteers on board and support them with their ongoing experience as part of the CRP.

As the project officer you will develop and engage communities in fun, innovative and informative activities. You will also share resources, and work with communities to reduce car use to and from train stations, increasing the opportunities for walking wheeling and cycling,

This role will require travel and work throughout Kent including the Isle of Sheppey as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of leading, motivating activities for schools and community groups, being able to communicate confidentially to diverse communities by various means.

You should have the ability to build relationships with ease across a wide range of people including local authorities and similar partners.

We ask you demonstrate your knowledge of the local area including the Isle of Sheppey.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 25 July 2024 
• Interviews will take place in via MS Teams during the 5th or 6th August 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Grant Support Manager

£40,000 - £45,000 per annum (dependent on skills and experience) plus generous benefits

Location: Hybrid working split between the Foundation’s office in London and home, with an average of 2 days per week in the office.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

To help us with this important mission, we currently have a vacancy for a Grant Support Manager to lead our team of Grant Support Executives.

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

The role

As Grant Support Manager you’ll manage a team of eight Grant Support Executives, overseeing their work to ensure it is delivered on time and to a high standard.

Our Grant Support Executives carry out the assessment of grant applications and related grant administration. They also provide support to grant applicants as well as general administrative support to the wider organisation. As Grant Support Manager, you’ll review their work and support your team members with more complex queries as well as managing any issues and complaints that arise. You’ll regularly review systems and processes to ensure the team is always operating as effectively and efficiently as possible. Above all, you’ll set a positive culture in the team and take responsibility for their development to help every team member realise their full potential.

You’ll also work on other ad hoc projects and provide key support to our Grants Panel, ensuring papers are prepared and dispatched in line with annual Panel cycles, mapping out internal and external deadlines and minuting occasional meetings.

What are we looking for?

We’d love to hear from you if you have experience of managing a customer-focussed or admin team, with a track record of training, mentoring and developing team members. You’ll have extensive experience of business administration, including reviewing, improving and implementing administration processes.

You’ll be highly organised, with the ability to manage your own workload and changing priorities as well as overseeing those of others. You’ll have excellent communication and interpersonal skills, with the ability to build strong relationships, as well as experience of tactfully resolving customer issues and complaints.

Ideally, you’ll also have some experience of grant administration and of assessing grant applications against set criteria, as well as some experience of supporting and minuting formal meetings.

You don’t need to follow football to apply, but you should appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary for this role is £40,000-£45,000 per annum, dependent on relevant skills and experience.

You will start on 25 days annual leave plus bank holidays, plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, equity and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation. org .uk

How do I apply?

To apply, please follow the steps outlined below:

· Please send the following to jobs @ footballfoundation. org. uk

o CV

o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.

The closing date for applications is: 9am, Monday 12 August 2024. Online interviews are currently scheduled for 19 and 20 August 2024.

All applications received will be short listed against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

Are you looking for a new and exciting challenge? Are you a leader with good time management, able to prioritise tasks and the skills to drive growth and manage partnerships? If the answer is yes then this may be the role for you.

Thirteen Media is a student marketing agency and a wholly owned trading subsidiary of The University of Manchester Students’ Union, tailored to promote and maximise direct marketing opportunities within Students’ Unions tailored to promote and maximise direct marketing opportunities.

The newly created role of Business Development Manager will be a key member of the commercial directorate responsible for the day-to-day management and delivery of marketing campaigns in a busy fast moving environment where no two days are ever the same. The role will allow you to use your skills and experience to identify and deliver new income streams to drive financial growth. With 46,000 students at Manchester Thirteen Media are responsible for the sales and delivery for one of the largest Freshers’ Fairs in the country.

Please read the full role profile before applying, as well as our guide to recruitment.

Deputy Service Manager

This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service.

Position: Deputy Supported Lodgings Services Manager

Location: Wigan

Contract: Permanent

Hours: Full time 37.5 hours - Including participation in a rota of staff to provide on-call services per week.

Salary: £33,906

Closing Date: Tuesday 6th August 2024

About the Role

Working under the direction and support of a Regional Prevention Services Managers, the Deputy Service Manager will lead a team of client-facing workers to deliver effective and high-quality services that strive to prevent homelessness.  You will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

The postholder will be accountable for the day-to-day aspects of service delivery in line with Depaul’s expectations and procedures. You will oversee all aspects of project delivery of our Supported Lodgings service, including the line management of client-facing workers, supporting the to deliver high-quality services.

Your work will be underpinned by the Depaul Endeavour model of assets based, psychologically informed delivery, the aim of which is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self determining in their lives.

Key responsibilities include:

•  Ensure every client accessing Supported Lodgings service is welcomed, kept safe and has a suitable support plan for longer term accommodation and support

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for engagement in Supported Lodgings Services

• Develop and deliver key partnerships with referral agencies and support related projects

• Work with the Regional Prevention Services Manager to continuously review and develop the services under your responsibility

• You will have responsibility for ensuring the health and safety of the environment for Supported Lodgings’ guests and volunteers through regular checks and reporting.

• Work with the Regional Prevention Services Manager to monitor project budgets and petty cash systems

• Participate in internal/external local and national meetings and supervision meetings as required, and attend training events, conferences and other functions as necessary

• Lead on the safeguarding of all clients accessing your services including clients who are not in receipt of support from other staff

About You

You will need to have the following skills and experience:

• Demonstrable experience of working to improve the lives of children, young people and families

• Understanding and knowledge of the challenges young people face who are at risk of homelessness

• Management and leadership experience

• Experience of working with and managing volunteers

• Experience of working with our client group

• Experience of effective internal stakeholder management

• Experience of developing productive relationships with partner organisations

• Knowledge of Safeguarding practice and the application to supporting vulnerable children, young people and adults

• Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment

• An understanding of budget management and financial control

• Able to demonstrate clear understanding of safeguarding requirements and procedures

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Manager, Deputy Service Manager, Senior Service Manager, Services Manager, Deputy Services Manager, Programme Manager, Programmes Manager, Head of Service, Head of Services.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Post: Project Administrator

Hours: 37 per week

Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)

Place of Work: Bolton, Greater Manchester

Reports to: Business Support Service Manager

Overall purpose:

• To provide comprehensive administrative support to individual BACKUP schemes and offices.
• To provide accurate information in relation to scheme and service user accounts.
• To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
• To support facilities/buildings management including Health and Safety
• To operate in line with and uphold all BACKUP policies and procedures.

Key Responsibilities:

• Provide secretarial and administrative service to the organisation

• Provide financial support

• Provide office and reception services

• Maintain information systems

• Be flexible

• Policies & Legislation