Senior Programme Manager Jobs in Camden, Greater London

Data Transformation Programme Lead

Contract: 12 Months Fixed term contract, 35 hours per week

Salary: £56,249- £59,602 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.

About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.

In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:

• Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
• The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
• The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
• Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
• Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
  • Establishment of a Data Governance function
  • Streamlining income processes
  • Business process improvement projects
• Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.

About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:

• Project management experience (qualifications handy but not essential, proven experience most valuable)
• Analytical and problem-solving skills and a solution-orientated mindset
• A collaborative approach and ability to work across teams and matrix structures with ease
• Knowledge and experience of data systems, data management principles and supporting technologies
• Experience in implementing operating models and ways of working, ideally in a data or technology team
• Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

The Head of Programme Funding will manage and provide strong leadership to a dynamic team of six who support the Action Against Hunger Network to position for, access and deliver programmes with UK institutional funding, in line with the International Strategic Plan 3 (2021-5). Key donors include FCDO, DEC, Start Fund, Power of Nutrition and ELRHA.

The post holder will strengthen and expand the programme funding portfolio through the implementation of our 5-year Programme Funding Strategy and UK Government Engagement Strategy, ensuring our global Network secure and manage UK Aid and other UK funding, engaging with the UK Government and wider sector. Working closely with key stakeholders across Action Against Hunger UK, the post holder will bring a strategic and tactical approach to engagement and positioning which combines our UK and Global priorities to those of our important funding stakeholders – not least the UK Government at National, regional and local levels. The post holder will also seek to diversify our programme funding portfolio through expanding commercial contracts, climate change programming and the identification and support of funding opportunities for Nutrition, MEAL, Advocacy and UK Programme teams.

The post holder will engage positively and effectively with the Action Against Hunger Network, representing the UK at the International Donor Relations Unit (IDRU) within the Network. They will act as a key focal point for both programmatic insight from the Network as well as insight from the donor community and being able to capitalise on this important role. Within Action Against Hunger UK, they will work supportively and complementarily with our Nutrition and MEAL expertise providers as well as our Advocacy team and Fundraising department.  For more detailed information on the role, please download the attached pdf Job description.

Closing Date: 27 June 2024 at 23:59.  Interview Date: 5 July 2024.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Senior Trust Fundraiser

Employer - Kids

Location – Remote working as part of the Fundraising and Engagement Team. This role involves occasional travel to pre-arranged meetings and events with managers, peers, wider teams and current and potential partners.

Salary – £35,000

Hours – 36 (part time considered on request)

Experience – Proven track record of fundraising from trusts and foundations

Are you a creative and compelling communicator with a skill for distilling complex ideas and plans into persuasive cases for support?

Kids is looking for a Senior Trust Fundraiser. This is a fantastic role for an experienced trusts and foundations fundraiser looking to take the next step in their career. Working in a supportive and well established team, you will have the autonomy and agency to lead in developing innovative new funding asks working closely with service delivery colleagues. You will manage, maintain and enhance relationships with a portfolio of our existing partners and identify, approach and win the support of new supporters to expand our work. Through working collaboratively across the charity and producing high quality reports to our donors, you will see the tangible impact of your work on the lives of the disabled children and young people supported by the projects you fund.

You will work remotely but be in regular contact with our friendly and supportive team, with experienced colleagues on hand to answer any questions or lend a hand just a call, email or message away.

It’s a great time to join our Fundraising and Engagement team as we grown and diversify our income so that we can reach at least 120,000 disabled children and young people a year by 2027. As part of our Trusts and Foundations team you will work closely with a fellow Senior Trust Fundraiser and the Head of Trust Fundraising to raise vital funds to support Kids work (around £800k team target for this year).

Does this sound like you? Join us as a Senior Trust Fundraiser and work with a great organisation who truly cares about its people. Check out our mission and values at Kids and if you like what you see then apply today. 

The Good stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

What you will be doing as a Senior Trust Fundraiser:

• You will proactively and strategically develop national and regional funding bids, leading Kids relationships with a varied portfolio of funders.
• You will create and coordinate cross organisational project development groups and manage diverse priorities and input to craft national fundable projects that support the organisational strategies.
• You will build on relationships with existing supporters, working with service delivery staff to evidence impact in narrative and quantitative reports on funded projects and developing strategic applications to secure further support.
• You will ensure there is professional account management for all funders including updating on relevant developments within Kids, and to providing a range of opportunities to engage further with Kids work.

Personal qualities / experience required for the role of Senior Trust Fundraiser:

• You will have a minimum of two years’ experience as a trust fundraiser and a strong understanding of the sector
• You will have excellent written communication skills and the ability to craft coherent and compelling cases for support based on varied and complex information
• You will have an understanding of budgets and feel comfortable fielding questions about charity finances
• You will be confident in managing stakeholder relationships with a varied audience and have the ability to be responsive to different communication preferences and expectations
• You will have excellent interpersonal, communication and negotiation skills plus the ability to correspond with external and internal audiences
• Experience of using Microsoft, Excel and PowerPoint

To apply for this position please refer to our vacancies page at Kids and apply direct.  Your supporting statement should highlight how your experience and personal qualities match those required for the role, which are outlined above.

Our Mission & Strategy

We’re here for children and young people with special education needs and disabilities, young carers and families. We’re on a mission to create a world where all kinds of children and young people have all kinds of opportunities. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children to stand up for their rights.

Childhood should be a joyful time. But some children and young people living with special educational needs and disabilities are defined by what they cannot do.That’s wrong.

Every child should have an equal opportunity to play, learn, grow and thrive.

Because when the world says we can’t, Kids say we can.

Our strategic plan will enable us to reach 120,000 disabled young people and their families, every year, by 2027. 

We welcome applications from individuals with disabilities or those who have personal experience with disability. Our goal is to create an environment where everyone feels valued and supported. We are dedicated to making our recruitment process accessible to all, and we are committed to making reasonable adjustments to accommodate the needs of disabled candidates and colleagues. For example, we ensure that our job advertisements are easily accessible, and upon request, we provide application forms in alternative formats, such as large print.

At Kids, we actively encourage individuals with disabilities to apply for positions by guaranteeing an interview to any disabled person who meets the job requirements outlined in the person specification. We understand that everyone may need different levels of support, so if required, assistance is available to help applicants complete their application forms. Our dedicated in-house Careers team is here to discuss the support options we can offer to ensure everyone has an equal opportunity to succeed.

We deeply value the safety and wellbeing of all individuals who interact with our services. Our staff members receive comprehensive training to recognise and address safeguarding concerns. We work closely with families and other organisations to take every reasonable measure to minimise the risk of harm to children, young people, and adults.

To uphold our commitment to inclusivity, we adhere to rigorous safer recruitment and selection procedures. We foster a culture of inclusivity and transparency, where any concerns regarding our personnel can be raised and addressed promptly and appropriately. By identifying and addressing concerning, problematic, or inappropriate behaviour early on, our aim is to create a safe and supportive environment for all.

Please be aware that our Safer Recruitment procedures include conducting a DBS check and a Colleague Suitability Declaration where applicable. We understand the importance of ensuring the safety of vulnerable individuals, and being listed on either of these Barred Lists prohibits individuals from legally working, applying for work, or volunteering in Regulated Activity involving children and/or adults.

Equality, Diversity, and Inclusion are fundamental principles that guide everything we do at Kids. We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued. We strive to ensure that all members of the Kids team have equal access to employment opportunities, promotions, and professional development. Our commitment to inclusivity is embedded in our business planning, organisational structures, values and the personal development plans of all staff members. We believe that by embracing diversity and promoting inclusion, we can create a stronger and more vibrant community for everyone.

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups.  You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

About you

 Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a talented and knowledgeable Senior Research Grants Project Officer to join our Research Team.  You’ll have experience working in research/grant funding and management, and project management in a health research environment.  You’ll require excellent communication skills and the ability to build positive relationships with stakeholders at all levels.  You’ll be a problem solver with the ability to convey complex technical information to a non-specialist audience.  You’ll also need strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines. 

About the role

This is an exciting time to join Myeloma UK as we launch our new five year strategy. 

Our portfolio of grant funded research programmes and projects play an important role in achieving our strategic objectives.  These programmes aim to discover and share new knowledge, support the development of clinical trials and answer questions of unmet need in myeloma. 

The postholder will ensure the development and effective management of the grants portfolio in line with Myeloma UK procedures, ensuring compliance with AMRC guidelines and charity finance requirements.  You’ll ensure grant holders deliver on contractual milestones, manage high level relationships with Principal Investigators and will work closely with the Research Advisory Group and any other specialist groups as required. 

You will also work with other teams across Myeloma UK to help inform and update our supporter audience on the funded research programme and other research issues.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.

We offer a range of staff benefits, including flexible working and flexitime to allow you to find the right working pattern for you.  We have an employee assistance programme and our Wellbeing Leads and resources are there to support our staff.  We are committed to providing learning and development opportunities for all our employees. 

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 11 July 2024 and interviews will be held on 25 and 26 July 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Role Title:  Senior Private Sector Partnerships Specialist

Salary:  Band D (Up to £47,822)

Location: London/Chard, Somerset 

Tenure:  Fixed-Term 9 months

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have knowledge and experience of developing and delivering partnerships to promote gender equality in complex international supply chains? 

Are you a skilled communicator with a proven ability to articulate complex issues in a compelling and persuasive manner, are you looking for a role where you can use your communication & writing skills to adapt to a range of different communications? 

Do you have the partnering, negotiation and facilitation skills to enable co-creation and greater collaboration across organisations and teams? 

Then we'd love to hear from you! 

We are looking for a passionate and driven individual to join our team as a Senior Private Sector Partnerships Specialist. In this role, you will have the opportunity to work on strategic programmatic partnerships with businesses that are committed to addressing gendered human rights and environmental issues. You will play a crucial role in securing six and seven-figure partnerships with corporate and charity organisations, with a focus on the tea and related agricultural supply chains. As a leading international development charity, we are committed to working towards a world where all women and girls can live free from poverty and violence. We are looking for someone who shares our values and is passionate about making a difference.
 

As a Senior Private Sector Partnerships Specialist, you will have the opportunity to work with a diverse range of stakeholders, including our Executive Leadership Team, Policy and Practice team, and Global Secretariat. You will also have the chance to collaborate with external partners, such as ethical trade, human rights, and responsible business specialists, as well as senior decision-makers within the private sector, industry associations, and business lobby groups. In this role, you will have the chance to use your excellent networking and influencing skills to build strong relationships both internally and externally. You will also have the opportunity to develop your digital skills and knowledge within our supportive working environment. Additionally, you will have the chance to travel to the countries we work with and work on programs addressing serious human rights abuses, including gender-based violence.
 

We are looking for someone who is committed to our vision, mission, and values.

Some  Key Responsibilities of the role includes (not limited to-please refer to the JD for full details):

- Developing and maintaining strong relationships with corporate partners, securing six and seven-figure partnerships

- Understanding  and stay up-to-date on trends in private sector sustainability and (Environmental social and governance) ESG objectives, with a specific focus on gender and human rights.

- Utilise knowledge of global sustainability trends to inform partnership engagement approach

- Negotiate complex high-value contracts with private sector partners that align with ActionAid's mission and values

- Collaborate with fundraising, programmes, and advocacy teams to support and further ActionAid's work

- Willingness to travel internationally and work on programmes addressing serious human rights abuses, including gender-based violence .

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

Ref 6725

Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Telemarketing Manager to drive successful telemarketing programmes, plan and execute campaigns to attract, upgrade, retain, and win back supporters. You will have an opportunity to transform lives, one meaningful interaction at a time.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our Telemarketing Manager, you will be accountable for ensuring the successful day-to-day delivery of our telemarketing programme through the continued development of our telemarketing supporter recruitment, upgrade, and retention programs to drive income growth from individual supporters.

Under the guidance of the Senior Manager Direct Engagement, you will spearhead our Telemarketing program, a pivotal component of Save the Children's Route to 2023 strategy. This initiative aims to reach the hearts and minds of the public, engaging them in the critical work we do and inspiring them to donate the essential funds we need to support children.

In this role, you will:

• Drive the success of our telemarketing programmes, through comprehensive planning and execution to attract, upgrade, retain, and win back supporters.
• Manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets through effective agency management.
• Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
• Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
• Utilize data-driven insights to adapt campaign delivery and drive continuous improvement ensuring supporter insight and data analysis play a pivotal role in marketing decisions.
• Provide expert knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results. 
• Play an integral role in the selection, onboarding, and ongoing relationship building with telemarketing agencies.
• Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.

To be successful, it is important that you have:

• Experience managing end-to-end high-performing telemarketing campaigns & teams.
• In-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models.
• Expert in the management of external telemarketing agencies in partnership with designing and delivering exceptional training.
• Strong organisational and analytical skills, being target driven and results focused.
• Excellent relationship building and communication skills, being able to support and lead a team.
• Ability to work independently, adapt to change, and drive results.
• Commitment to Save the Children's vision, mission, and values.
• Willingness to carry out duties outside office hours in case of emergency appeals.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: June 30, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

         Job Description

Job Title: Operations Manager

Reporting To:  Operations Director

Salary:£35,000 - £38,000 per annum ( based on Experience)

Seniority Level: Management

Location: On-site in Tooting Broadway, London

Contract:Full-time, 12-months fixed term, with potential to make permanent

POSITION SUMMARY

Business Launchpad wishes to hire a highly organised, process-driven individual to oversee operations for its Tooting Works business centre.

As a key member of the Tooting Works team, the Operations Manager oversees the renting of our office units, tenant relations, and building maintenance and management, among other things. The post holder ensures the centre is run to a high standard, including excellent customer service, compliance with all current building and health and safety legislation, a high occupancy level and operation within budget.

The Operations Manager line manages four team members, making up the lettings team and the maintenance team, and works closely with other teams, including marketing, finance and the delivery team for the Business Launchpad charity.

About Us

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own businesses. 

ROLE & RESPONSIBILITIES

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained and running smoothly, and that the lettings process is compliant and well-managed.
• Implement and monitor operational policies and procedures to improve efficiency and service quality, including opportunities to digitise procedures and services.
• Manage building improvement and repair projects in collaboration with the maintenance team and the operations director.
• Ensure compliance with health and safety regulations and manage risk assessments.
• Identify, anticipate and address problems and opportunities for the business centre in collaboration with senior management.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

•  Bachelor’s degree or higher.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software, or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
•  Resilient and adaptable with ability to multi-task.
• Solution finder.

About Rewards

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling
• Regular team socials throughout the year
• Generous sick pay allowance following probation
• General eye test
• Well-being day ( 1 day per year)
•  Volunteer day ( 1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

Job description

Background

Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.

Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50.  The condition also increases the risk of suicide by 20 times.  Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending.  Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.

About the role:

Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.

We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.

Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones.  Working with our self-management trainers to run psycho-education courses.  The role will require you to work across London both online via Teams and Zoom and in-person.

This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.

Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.

We look forward to hearing from you.

Are you passionate about ensuring quality and inspiring educational resources and programmes are at the forefront of citizenship education in the UK? 

Want to play a key role in shaping a new and exciting direction for our education offer and contribute to creating active citizens of the future?

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a new role that will be responsible for overseeing the quality, development and evaluation of the Young Citizens’ education offer for children and young people – with a specific focus on resources and training. 

The Education and Impact Manager will project manage our work across subject areas (social, democratic and legal education) and across educational phases (mainly primary and secondary). In addition, this role will lead our evaluation processes so we can evidence the impact and outcomes of our work against our theory of change.

Role snapshot:

• Review and develop our educational resources and training offer
• Project manage the delivery of new and updated materials/training and liaise with our internal team as well as external partners in their effective delivery and dissemination
• Oversee their implementation in different settings, writing some personally and using freelance contributors and/or corporate volunteers
• Create and implement an impact measurement framework that feeds into our theory of change and that meets that reporting requirements of our funders and partners
• Develop consistent mechanisms to generate effective and resource-conscious evaluation and feedback to inform decision-making and development
• Manage the staff or freelance contributors responsible for developing our learning resources – ensuring that goals and targets are set in line with organisational plans
• Actively manage corporate partners to provide key updates around any contracted development

Who are we looking for?

We believe the ideal candidate is passionate about writing and developing quality and engaging educational resources for school aged children.

You will have up-to-date knowledge of the UK educational system and detailed knowledge of the PSHE and/or citizenship curriculums for schools.

You will have strong interpersonal skills and project management skills with demonstratable experience working collaboratively and proactively with key stakeholders to deliver high standards of work. 

This is an exciting time for the Charity whilst we review and develop our resources and programmes, the ideal candidate will be keen to help shape the direction of our work whilst demonstrating resilience and the ability to handle ambiguity.  

If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you!

To find out more about the full scope of this role, please see the recruitment pack.

Benefits of working at Young Citizens 

In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• hybrid and flexible working options
• enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• paid volunteering leave
• a day off for your birthday
• employee assistance programme
• enhanced sickness and maternity policies
• season ticket loan
• an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!

 This is a hybrid role with some days at our London office each week. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role. 

Harris Hill are delighted to be working with an international children’s charity to recruit a Face to Face Fundraising Manager that is responsible for ensuring the successful day-to-day delivery of the face-to-face fundraising programme nationwide.

This programme will reach the hearts and minds of the public, engaging them in the charity’s critical work and inspiring them to donate the essential funds needed to support children in the UK and overseas. Reporting to the Senior Manager, you will provide face to face fundraising and operational expertise in order to deliver effective campaigns.

You key responsibilities will include;

• Driving a successful face to face agency program, ensuring channels are performing against agreed KPIs and target
• Managing budget allocation and optimisation across channels
• Leading on the implementation of the face-to-face compliance and safeguarding programme
• Supporting delivery of our sector leading fundraiser engagement and innovation programme to optimise fundraiser performance and motivation.
• Adapting campaign delivery through a data-led test and learn approach.
• Playing a pivotal role in relationship building with agencies by directly engaging, conducting personal site visits and mystery shops and ensure excellent standards & transparency across all channels.

The successful candidate will have;

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
• An in-depth understanding of the F2F landscape and different agency models.
• Experience of designing and delivering exceptional training to drive engagement and action.
• Experience of effectively managing external partners, such as working with F2F agencies,
• telemarketing agencies and fulfilment agencies.
• Experience of managing large budgets.
• Knowledge and experience of the compliance environment for charity marketing.

This is a hybrid role that requires work from  the central London Head office a minimum of 1 day a week. This role may also require occasional travel across the UK to meet with regional teams.

For more information about this position and next steps please apply here now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Work setting: Hybrid

Salary: £38,000 per annum

Hours: 18-month FTC, Full-time (35 hours per week)

Location: London/Flexible

Are you experienced in analysing datasets, detecting issues and providing solutions? Are you able to communicate technical information clearly to a non-technical audience? Are you confident in interpreting and presenting data for reporting and developing user friendly interactive visualisations? Have you done any statistical analysis and machine learning in a education programme setting?

TPP are recruiting a dependant and proactive Senior Data Analyst with superb organisational skills on behalf of our client, a well-established professional body.

The Role:

As a Senior Data Analyst, you will play a key role within a dynamic Physics Insights team, using your technical skills to collate, analyse, and visualise complex data sets. You will develop and implement processes for data analysis, collaborating closely with technical team members and colleagues to ensure the success of data-driven projects.

Main responsibilities:

Data Collection and Analysis: Gather and analyse data from diverse sources to support strategic initiatives.

Process Development: Establish processes for data collection, storage, integration, and use, ensuring best practices in data security.

Workflow Design: Create and refine complex data workflows for end-to-end analysis of detailed datasets.

Data Visualisation: Produce effective visualisations to communicate insights clearly to stakeholders.

Collaboration: Work with senior stakeholders, members, committees, and partner organisations to ensure robust data processes.

Technical Expertise: Provide cross-organisational technical expertise for data-driven projects and processes.

Quality Assurance: Oversee data analytics projects, ensuring quality and adherence to best practices.

Security: Ensure robust data security for large datasets, including personal information.

Decision-Making: Autonomously determine required data for key projects and develop and implement processes for data analysis and visualisation.

Accountability: Lead large-scale data analytics projects and manage risks related to data security and project execution.

Essential requirements:

• In-depth knowledge of data analytics and visualisation tools (e.g., Python, Tableau, Power BI).
• Adaptable with excellent attention to detail, time management and organisational skills.
• Ability to convey technical information to non-technical audiences clearly.
• Expertise in analysing structured/unstructured datasets and providing solutions.
• Proficiency in designing workflows for complex data analysis.
• Strong skills in creating interactive visualisations and interpreting data.
• Experience in measuring and reporting project targets and success criteria.
• Competence in using data analytics and visualisation software.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Relationships and Engagement Officer – North England and Wales, and Scotland (Remote, with travel across regions as required)

About us

Lifelites is a unique charity that has been providing innovative assistive and sensory technology, specialist training and technical support to the children’s palliative care sector for 25 years.

Our inclusive equipment empowers over 12,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.

About the role

We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the north of England and Wales, and Scotland. 

This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.

Job Title: Senior Relationships and Engagement Officer (North)

Reports to: Head of Fundraising & Communications

Direct reports: None

Salary: £32,000 - £39,000

Location: Home-based; Head office at 60 Great Queen Street, WC2B 5AZ; Travel required to visit supporters and partner sites when necessary.

Hours: 34 per week, Monday – Friday; would consider part time (0.8FTE) or condensed hours over 4 days.

About you

Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Applications close: Monday 8th July 2024 at 5pm
Interview: Monday 15th July 2024 (online)
Second Interview: Tuesday 23rd July (in-person)

Harris Hill are thrilled to be working with a large national health charity who are looking for a new Corporate Partnership Senior Executive to join their team for 14 months.   

The role will be focused on new business and will have a warm pipeline. This role is super exciting as it will be working on the last year of a large capital appeal, as well as supporting on their affinity partnerships programme too.

Key details:

Role: Corporate Partnership Senior Executive (Maternity Cover)

Location: Hybrid working 1 day a week in London

Salary: £41,000 - £43,000

Contract: Full time, 14 month contract

Key responsibilities:

• Leading on identifying and securing new business and establish a strong pipeline of prospective corporate partners, that will deliver six figure income targets year on year
• Maximise relationships from the Appeal Board, Trustees and other key influencers to secure new partnerships.
• Utilise prospect research information to ensure that all sources of prospective corporate donors are explored.

Amongst other criteria, the successful candidate will have:

• Proven experience of reaching sales and/or income targets
• Proven ability to maintain and build a portfolio of donors and meet income targets
• Excellent demonstrable relationship management skills – able to develop relationships with company representatives at all levels, from Board Director down, and senior volunteers

If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:

Hannah Laking: | 020 7820 7331

• Closing date for applications: Rolling – hiring manager is seeing applications as they come in

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.