Senior Internal Communications Officer Jobs in Surrey

Having recently secured a strategic partnership with Sport England, this role will play a pivotal role in activating the research activities that are required to inform the Leadership Skills Foundation and the wider sector to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.

You will be a valued manager within the ‘Programme Delivery’ team and will work with other departments across the organization to support the development of future accessible and inclusive essential leadership programmes. With a key focus being on the needs, benefits and outcomes required among underserved and/or under-represented communities and individuals.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

In addition, the role will also be required to foster relationships with external stakeholders to shape the research that you will manage through your team.  This work will support the development of our programmes to engage thousands more young people and give them the essential leadership skills for them to believe, lead and succeed.

We’re looking for a confident, collaborative research manager that wants to make a positive social difference through research.  This role will inform the changes that are required within the organisation’s programmes and support the sector to give access to essential leadership skills development to under-served communities through breaking down barriers.

Role duties and responsibilities

1. Manage research and impact projects and activities, internally and externally, in support of our programme delivery strategic goals.
2. Develop and manage research proposals and methodologies to address strategic goals. 
3. Manage both primary and secondary research using a range of methodologies. 
4. Interpret and analyse research to derive meaningful insights and provide actionable recommendations.
5. Present research findings, into clear, actionable recommendations, and compelling presentations that facilitate informed decision making across all levels of the organisation. 
6. Identify and recommend new research and evaluation projects and approaches which address gaps in our current evidence base. 
7. Engage with the Leadership team and Head of Programme Delivery to understand the organisation’s research requirements and align with organisational goals.
8. Manage other researchers providing guidance and support in their professional development.
9. Contribute to the research project budgeting process, ensuring efficient use of resources. 
10. Scope and produce ‘Invitations to Tender’ for commissioned research and manage the commissioning process, ensuring that the proposed research meets required objectives. 
11. Manage commissioned research contracts, including monitoring progress, reviewing and editing reports. 
12. Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation. 
13. Build and maintain relationships with external partners and funders and communicate key findings where required. 
14. Ensure all research activities comply with ethical standards. 
15. Maintain an awareness of new research developments across the sector and use this to inform planning and decision making.   

People Management Responsibilities

• Delivery Programme Research Executive (0.8)
• Working with other managers whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

• Line Manager: Head of Programme Delivery
• Direct report: Delivery Programme Research Executive
• Departments: Innovation, Marketing and Communications
• Leadership Team including - Directors of: Innovation & Standards; Engagement; Finance and Operations, and Chief Executive.
• Finance Manager

External

• Strategic partners including organisations such as Sport England.
• National and regional network and research partners.
• Key local delivery centres

Skills, experience and knowledge

Required/essential:

• Educated to degree level in a subject with substantial statistical or research content.
• Proven experience of working in a relevant research role. 
• Experience of leading/managing a range of different research projects, using a range of both primary and secondary research methodologies to gather both qualitative and quantitative research. 
• Experience in designing and leading high quality research proposals and tenders.
• Demonstratable experience and evidence of aligning research projects and activities with strategic goals and informing organisational decision making.
• Experience of formulating research reports and making recommendations in a range of easy to read and innovative formats.   
• Proven track record of building and nurturing highly effective relationships with a wide range of stakeholders, including senior colleagues and external funders or partners. 
• Effective communication skills with the ability to present information confidently to a diverse range of stakeholders, including leadership team, funders and external partners.
• Excellent project management skills and experience of leading research projects on time and on budget.  
• Strong organisation skills, ability to multi-task and work effectively in a busy team environment. 
• Able to deliver at pace ensuring efficiency.
• Excellent listening and recording skills to effectively evidence the findings of research. 
• Understanding of ethical standards and practices in research including potential issues.
• Complete and finish tasks independently and/or as part of a team. 
• Show competence with IT (including Microsoft Office). 

Desired:

• Line management experience
• Knowledge and understanding of the sector, including trends, challenges, and best practices
• Experience of researching on funded projects and meeting grant requirements.

 Personal qualities

• A confident, collaborative manager that wants to make a positive social difference.
• Pro-active with the ability to work on own initiative collaboratively and independently.
• Effective and confident communicator.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• A creative, problem solver with the ability to think critically and analyse a range data. 
• An ability to travel across the UK is required.

Executive Support Officer

Do you want to make a difference every day?  Do you want to contribute to change and improvement for those who need it?

Are you excited to support the Chief Executive on high profile projects and in meeting important stakeholders working together to bring change for victims?

We have an exciting new opportunity for an Executive Support Officer to support the Chief Executive in this new and exciting role, where you will play a key role in delivering the Chief Executive's day-to-day tasks as well as being a key part in new projects and research.

Position: Executive Support Officer

Location: Homebased (with regular travel to London and other locations as required)

Hours: Full-time, 37.5 hours Monday- Friday (flexible working)

Contract: Permanent

Salary: £30,000

Closing Date: 22nd November. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As Executive Support Officer, you will:

• Support the CEO in the delivery of their role by providing secretarial and administrative support.
• Proactively manage the CEO’s diary, identifying and resolving conflicts before they arise.
• Arrange and support at a range of meetings, ensuring that the CEO is adequately prepared and taking minutes as required.
• Act as a first point of contact for the office of the CEO, responding to emails, calls and correspondence appropriately and effectively
• Support the CEO and Senior Leadership Team on designated projects, conducting research and preparatory work.

This is the perfect opportunity for a candidate who has excellent organisational skills and is motivated and skilled, to support the Chief Executive of the leading victims' support organisation to deliver her role.

About You

You will need:

• Previous experience of delivering administrative support and diary management
• Good computer skills with the ability to use MS Office including Word, Excel, PowerPoint and Outlook effectively
• Strong communication skills, able to engage with a range of internal and external stakeholders
• The ability to arrange and manage meetings taking notes and providing minutes
• Robust organisational skills, able to manage time effectively and deal with conflicting priorities
• The ability to work in a fast-paced environment, able to anticipate issues and deliver solutions
• Experience of conducting research and presenting findings

In Return…

Benefits include:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Executive Assistant, PA, Personal Assistant, Executive Support Assistant, PA to the CEO, EA, EA to CEO, Administration Manager, Senior Administrator, Administrator, Senior Administrator, Secretary, Secretarial.

Please note this role is being advertised by NFP People on behalf of our client.  

Role Location: Home Based

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role 

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally. 

Through community development we work in close collaboration with our Parkinson’s community to bring change on the issues that matter most to people affected by Parkinson’s.

You’ll provide high quality business support to the Wales Director and team. 

What you’ll do:

• Provide administrative support to the Director of Wales
• Provide first point of contact for all internal and external stakeholders
• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings as required
• Work across the team in Wales to ensure our records are up to date on all the current activities we and others support and that these are recorded on the local activity database
• Keep up to date with the directorate’s activities in order to provide clear, accurate information

What you’ll bring:

• Experience of team administration or supporting a senior executive
• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally. The ability to communicate in Welsh is desirable but not essential
• Ability to work co-productively with people living with Parkinson’s
• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 
• Experience in coordinating multiple projects simultaneously that meet the business requirements

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held on the 22nd November, in person in Cardiff.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified (WALES) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
• provide their own broadband service with a minimum download speed of 2Mb 
• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers.  We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally. 

Through community development we work in close collaboration with our Parkinson’s community to bring change on the issues that matter most to people affected by Parkinson’s.

You’ll provide high quality business support to the Northern Ireland Director and team. 

What you’ll do:

• Provide administrative support to the Director of Northern Ireland
• Provide first point of contact for all internal and external stakeholders
• Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings as required
• Work across the team in Northern Ireland to ensure our records are up to date on all the current activities we and others support and that these are recorded on the local activity database
• Keep up to date with the directorate’s activities in order to provide clear, accurate information

What you’ll bring:

• Experience of team administration or supporting a senior executive
• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally. 
• Ability to work co-productively with people living with Parkinson’s
• Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities 
• Experience in coordinating multiple projects simultaneously that meet the business requirements

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified (Northern Ireland) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
• provide their own broadband service with a minimum download speed of 2Mb 
• have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

You may have heard of our special charity already. We are Brandon Centre, a long-established charity, 55 years in fact, based in Kentish Town with a history of supporting young people under the age of 25 in the Islington and Camden areas of London.

In everything we do, we live by the very meaning of what we stand for; we are ‘Here for Young People’. We firmly believe that all young people should be able to access the highest quality care and support in a safe and welcoming environment. We have an amazing team, we challenge the status quo when it comes to giving young people a chance to be the best version of themselves, often in challenging circumstances. We are supported by fantastic Trustees and generous funders who we have the privilege to work with and who support us to help even more young people.

Our services encompass many facets of Mental Health (psychological, medical, sexual and social needs of young people) including individual Counselling & Psychotherapy, Systemic Integrative Treatment using a range of evidence-based therapies and a variety of outreach professionals in community settings. Also Clinical Training and Consultancy including healthy living, parent programmes and other aligned group work.

To continue our fantastic journey, we are looking for a new Head of Finance. Someone who is aligned to our own core values – maybe you have worked for a similar organisation or you relish the opportunity to work for us – a special place to bring your skills to a new role.

You will work closely with our CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. This means focusing on accurate and timely accounting of our charity’s finances, the delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, you will have the opportunity of working with our CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.

Is this part-time, permanent role the kind of position you are seeking? If so, we would love to receive your application. Further details can be found on the attached Job Description.

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge

Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.

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• £62,000-£67,000 per annum + emergency phone allowance 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .

• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.

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You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice    . 

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Key Responsibilities:

• Managing a team of Managers

• Leading our safeguarding strategy and policy development

• Providing expert safeguarding advice across the organisation

• Chairing serious safeguarding incident panels

• Building strong relationships with external safeguarding bodies

• Representing Samaritans at conferences and external meetings

• Developing and updating safeguarding training

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What we’re looking for:

• Up to date Designated Safeguarding Lead training and Safeguarding training

• A qualified and registered Social Worker 

• Significant safeguarding experience, child protection and/or protection of adults at risk of harm

• Previous experience working with volunteers 

• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure 

• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships

• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services

• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases​

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Criminal record check (DBS): 

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.

We are looking for a Trusts and Foundations Officer to use our unique history to engage with grant-giving organisations and help the RHN fund more of the vital work we do.

Salary: £19,800 (£33,000 pro rate to 3 days)

Hours of work: 3 days per week (part time role)

Contract Type: Permanent, part-time

Location: Putney, Southwest London

Benefits:

• Generous Annual Leave entitlement
• Flexibility to work from home 1 day per week
• Pension scheme
• Free parking (rare in London!)
• Blue Light Card
• On-site cafeteria
• RHN Wellbeing Programme and EAP service
• RHN Volunteering opportunities

Scope

As a charity the RHN has to raise over £3.4M in voluntary income each year to pay for vital therapies and services that improve the quality of life experienced by people with severe or complex disabilities caused by brain injury. This includes a chaplaincy service, music therapy, therapeutic art, leisure and family services, assistive technology, research, medical equipment and capital refurbishment projects.

The Trusts & Major Gifts Team has annual income responsibility of £1M; the Legacy Team has annual income responsibility for £1M; the Events Team has annual income responsibility for £230kk from event and £75k from Corporate fundraising; the Donor Development Team has annual income responsibility of £550k.

The Trusts and Foundations Officer will work with the Senior Trusts Fundraiser and the Trusts and Major Gifts Manager to generate income though grant giving organisations. As a member of a small fundraising team, there is also a requirement to help with other ad hoc fundraising activities, in particular helping with events when necessary. In order to fulfil the role and understand nature of the hospital, it is required to work on site the majority of the time, with flexibility around hours.

Key Responsibilities

• Prospect Research - To conduct prospect research into appropriate trusts & foundations to identify new support for the RHN, and to and carry out suitable research on trusts and trustees using the internet and secondary research sources.
• Planning – Carry out extensive income planning and preparation ahead of each new financial year, including application planning using Excel to chart monthly applications, amounts sought and estimated response dates.Assist the Trusts and Major Gifts Manager to prepare the Fundraising Team’s projected income ahead of each new financial year. Take ownership of, understand, rationalise, and where necessary, adapt how the post holder’s personal income target is to be achieved.
• Annual Trusts Mailing, collating and checking the list of recipients, writing funder updates, administering the mailing, acknowledging all gifts and documenting all correspondence or Raiser’s Edge, relevant spreadsheets and electronic files.
• Administration – Ensure that records are regularly updated to reflect fundraising activity on Raiser’s Edge; use spreadsheets to record planned applications, projected income and secured income. Keep records of all donor correspondence on Raiser’s Edge and electronic files.
• Information gathering - To have an updated and working knowledge of funding requirements for the RHN which have been budgeted for and develop an understanding of how gifts for special purposes are allocated.
• Events – To support the wider team in hosting and preparation for events. Flexibility to work occasional evenings and weekends.
• Best Practice - To adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure that the appropriate ethical policies and practices of the RHN are followed.
• Relationship Development – to ensure effective and co-operative relationships are established and maintained with donors and also internal staff, volunteers and senior volunteers.

Essential skills

• Educated to degree level (or equivalent).
• Working knowledge of fundraising best practice, with at least 12 months experience in trusts fundraising and a proven track record of developing a trusts pipeline and securing funds.
• Possess an energetic, pro-active, ‘can-do’ attitude.
• Good IT skills with experience of using Microsoft Office, and preferably a fundraising database such as Raiser’s Edge.
• Experience of using research tools to acquire information about existing and prospective funders. Excellent prospect research and profile creation.
• Excellent interpersonal skills – relationship building and networking skills to develop and nurture donor relationships. Ability to establish rapport with a diverse range of people.
• Excellent written and verbal communication skills, attention to detail and financially numerate.
• Organised approach to work – proactive, good and methodical administrative skills, with good planning and time-management. Ability to prioritise and think work well under pressure.
• Creative thinking and problem solving skills.
• Excellent communication skills to put across compelling and persuasive cases for support with outstanding written style.
• Experience of working as part of a team as well as on own initiative.
• Disability awareness and understanding and adherence to equal opportunities, with understanding and adherence to data protection.
• Willingness to attend events, including some evening and weekend events
• Empathy for and understanding of the work of the RHN and its values.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

Title: Head of Volunteering

Duration: Permanent, full-time Reporting to: CEO

Responsible For: All StreetVet volunteers

Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers

Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events

Contracted hours: 37.5-hour work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £35,000 - £43,000 depending on experience

Main Purpose of the Role

The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.

Key Responsibilities

• Develop and implement the StreetVet Volunteering Strategy

• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.

• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.

• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.

• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.

• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.

• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.

• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.

• Oversee the development and provision of volunteer reward and recognition activities.

• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.

• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.

• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.

• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.

• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.

• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.

• Manage budgets and resources related to the volunteer programme.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Please see full job description for essential experience required.

This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.

As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.

You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.

You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.

The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.

The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

Battersea's Global Programmes advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. Our department supports the professional development of employees and volunteers in rescues and rehoming organisations, as well as provides strategic funding and support to organisations and researchers within the animal welfare sector.

The Lead of Grants and Programmes plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact. 

The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years, it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad. 

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, impact measurement, good grant making practice and implementing strategic programmes. 

The successful postholder should be comfortable empowering others, taking a coaching approach to team management and in supporting the team to shape proposals and portfolios of work to advance the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 10th November 2024
Interview date(s): 14th-15th November 2024 (1st round); 20th-21st November 2024 (2nd round) 

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

JOB TITLE: Fundraising Manager

RESPONSIBLE TO: Head of Partnerships

LOCATION: Home based

DURATION: Full-time - Permanent

SALARY/GRADE: £32,859.00

KEY WORKING RELATIONSHIPS

· Chief Operating Officer

· Head of Partnerships

· Trusts and Foundations Manager

· Nation Directors

· Membership Team and Public Affairs and Communications Team

· Major Donors and corporate partnerships

ABOUT YOU

Are you an energetic multi-tasker with the passion, skills and experience to make an immediate impact on our community fundraising, regular donors and high net-worth individual income generating activities? Are you a self-starter and team player, accustomed to rolling your sleeves up to get the job done? Are you looking for a role to stretch you and are keen to take on a more strategic and project management role?

PURPOSE OF THE ROLE

The Fundraising Manager will be responsible for growing income from our community fundraising and major donor relationships, so that an even greater impact can be made on adopted young people and their families. You will lead on all community fundraising initiatives, including appeals, fundraising campaigns, and external challenge events. You will drive innovation in our approach to fundraising. In addition, you will work closely with the Head of Partnerships and Senior Leadership Team to help us secure and manage all key fundraising relationships with major donors.  

MAIN DUTIES AND RESPONSIBILITIES

· Supported by the Head of Partnerships and Senior Leadership team, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy

· Manage existing and develop new innovative fundraising campaigns and activities to engage new and existing supporters & donors including legacies, external challenge events, digital fundraising campaigns, community activities, and large-scale events.

· Work with the team marketing lead to create compelling copy to promote events and help recruit supporters and donors.

· Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams

· Create and manage a volunteer fundraising programme to support more community fundraising across the organisation, including volunteer fundraiser recruitment.

· Analyse and report on the success of campaigns and programmes.

Person Specification criteria

Knowledge And Experience

• Experience of a fundraising, marketing, or event management role (E)
• Experience of delivering multiple projects on time and to budget (E)
• Experience of managing compelling, successful appeals (E)
• Experience of managing multiple stakeholders including individual fundraisers, High net worth individuals(E)

Qualifications and Education

• Professional fundraising qualifications (D)
• Marketing qualifications (D)
•  Event Management qualifications (D)

Skills and Abilities

• Delivers high quality work with minimal supervision and direction (E)
• Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
• An exceptional administrator and coordinator with excellent organisation and writing skills (E)
• Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
•  Has the capacity to deal with complex issues and is good at problem solving (D)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
• Able to work communicate and engage with internal senior stakeholders effectively

Accountability

• Developing fundraising opportunities (E)
• Event administration (D)
• Stewardship and relationship management (E)
• Contribute to departmental strategic goals, in liaison with the Chief Operating Officer, Head of Partnerships and Trusts and Foundations Manager (E)

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
•  Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
•  Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.

The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company. 

We have 9 roles available in the following locations:

Blackburn, Glasgow, Inverness, Manchester, Middlesbrough, Newcastle, Nottingham, Sheffield and Wrexham

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.

Please see below for more information on what just might be your future role.

About The Role 

The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.

Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?

We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.

Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community. 

The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.

About You

You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities. 

Key Responsibilities

• Deliver outreach to drive local connection, engagement and participation opportunities for the AFC 

• Develop and embed an ABCD informed way of work 

• Asset map 

• Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging 

• Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives 

• Increase awareness of the challenges faced by military personnel, veterans and their families

PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying. 

We are looking for someone with the following: 

• A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life 

• Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions  

• Demonstrable experience within an integrated multi-disciplinary service  

• Experience of engaging and working collaboratively with partners/stakeholders 

About the Team 

You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service. 

Please see job description for more details about the role. 

*There will be a two-stage interview process for this role, with the 1st stage of interviews taking place the w/c 25th of November.

Please note due to a high volume of applicants, we might close this vacancy early if we find the right candidate - previous applicants do not need to reapply*