Senior Digital Manager Jobs in Charing Cross, Greater London

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Head of Communications is responsible for shaping and delivering the organisation’s communication strategy to establish Muslim Aid as a leading faith-based voice and thought leader in international development, humanitarian programming and positive systemic change. This role involves managing all aspects of internal and external communications, including media relations, digital content, and brand management. The Head of Communications will work closely with the Director of Strategy and Communications to ensure that communication efforts are aligned with the organisation’s strategic goals and effectively engage stakeholders.

About the Role:

 Develop and implement a comprehensive global communication strategy that enhances the organisation’s public image, engages key stakeholders, and supports the achievement of strategic goals. Ensure that the strategy is flexible and adaptable to changing circumstances.

Lead the development and monitoring of annual communication plans that outline key initiatives, campaigns, and activities. Ensure that these plans are aligned with the organisation’s strategic priorities, reflect cross-departmental needs and include clear objectives, timelines, and performance metrics.

Provide editorial oversight for all content produced by the communications team, digital or otherwise: including social media posts, website content, newsletters, press releases, and other written materials. Ensure that all content adheres to the organisation’s messaging guidelines and brand standards.

Act as the overall guardian of the Muslim Aid brand and put in place processes and support to ensure it is represented at its best in all external communications.

Ensure that the organisation’s brand reflects and aligns with organisational identity and is consistently applied across all communication channels. Lead efforts to refresh and strengthen the brand as needed to reflect the organisation’s evolving direction.

Steer strategic engagement with the media to ensure accurate reporting on Muslim Aid’s activities, priorities, principles, and approach, as well as to platform Muslim Aid’s strategic direction and goals, and advance the organisation’s thought leadership.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
2. Proven leadership experience in a communications role, preferably within an INGO or similar organisation.
3. Proven experience in developing and executing successful communication strategies, managing media relations, and overseeing digital communications.
4. Excellent written and verbal communication skills, with a strong ability to create compelling content for diverse audiences.
5. Proficiency in digital communication tools, social media platforms, and content management systems.
6. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

Why you should apply:

Take the lead in shaping Muslim Aid’s voice and reputation as a thought leader in international development and humanitarian work. As the Head of Communications, you will be at the forefront of our communication strategy, helping to amplify our impact and foster positive systemic change. You will manage all aspects of our internal and external communications, from media relations and digital content to brand management, ensuring that our message reaches and resonates with key stakeholders. If you are a skilled communicator passionate about making a difference in a values-driven environment, this is your chance to drive change in an influential, essential role.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 privilege days 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays
• Workplace Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Head of Fundraising

Hours: 35 hours a week. Flexible working considered.

Salary: £48,980 – £54,136

Contract: Permanent

Location: London (with hybrid working options)

 

More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for. 

This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.

You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.

You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Head of Fundraising job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

Post summary

This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.

You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.

You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.

The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.

We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.

About you

We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.

Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.

You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.

You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.

We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.

JOB DESCRIPTION

Fundraising

• Seeking fundraising opportunities and writing fundraising applications

• Reporting to funders, including trusts/grants and individual donors

Management and finances

• Day to day operational management of the office, ensuring policies are upheld

• Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas

• Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising

• Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas

• Ensuring the highest level of quality of all campaigns, communications and research output

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive work environment

• Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget

• Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates

Advocacy

• Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation

• Identify advocacy and press opportunities to further campaign aims, with the team

• Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims

• Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.

• Uphold Big Brother Watch’s reputational excellence in public fora

• Work with the team to communicate complex issues to varied audiences, whether parliament, press or public

• Identify opportunities to further our strategic aims whether in parliament, the press or through legal action

• Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals

• Reflect, evaluate and implement learning from Big Brother Watch’s performance

PERSON SPECIFICATION

Essential

• Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO

• Experience of budget management and financial reporting, particularly in a non-profit context

• Proven leadership in a senior management role (2y+) in a similar role or environment

• Proven experience with high-level political judgement and decision-making

• A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers

• A demonstrated commitment to defending rights and civil liberties in the UK

• Strong problem-solving skills

• Proven ability to work successfully in a non-party, cross-party environment

• Proven ability to represent an organisation as a responsible and high-impact ambassador

• Proven commitment to organisational excellence across all outputs

Desirable

• Experience managing managers

• Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression

• Excellent and persuasive communications skills

• Aptitude for managing and building relationships with stakeholders

• Familiarity with relevant UK surveillance and data protection laws

We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.

Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.

As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.

Duties and responsibilities 

• Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue. 
• Ensure all technical requirements are set up and ready before each event starts.
• Select and prepare equipment for future events and meetings as required. 
• Brief and hand over of the relevant files to the freelancer team before events. 
• Provide technical support to clients and staff before events and during conferences and other event formats. 
• Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation. 
• Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
• Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT. 
• Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc. 
• Test and monitor that live streaming feeds are working.
• Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team. 
• Supervise and training freelancers on all existing and new equipment.
• Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
• Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
• Prepare and maintain user guides and maintain an inventory of Society AV equipment. 
• Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
• Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces. 
• Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming. 
• Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement. 

Benefits

• There are a range of benefits at the Society which include the following:
• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30am on Friday 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

London Salary from: £45,307- 49,140

Remote Salary from: £40,566 - 44,400

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The Senior Developer (Full-stack) plays a key role in developing and enhancing user-centric digital products at Christian Aid. This position focuses on delivering high-quality front-end (70%) and back-end (30%) solutions on the Drupal CMS, ensuring seamless and intuitive user experiences.

Working closely with the Technical Lead, you'll address complex challenges identified by stakeholders and user feedback, providing strategic direction and innovative solutions. This role is crucial to the success of our digital initiatives, requiring a blend of technical expertise, creativity, and strategic thinking.

Your responsibilities include developing and maintaining digital products, ensuring they meet user needs, adhering to accessibility standards, and maintaining brand integrity. Your work will be instrumental in creating engaging, user-friendly experiences that align with our organisational goals.

About you

You have extensive experience in front-end development, complemented by a solid understanding of back-end technologies. Your passion lies in creating products that prioritise user experience, and you excel at crafting intuitive, visually engaging interfaces. As a strong communicator, you can effectively translate technical concepts for both technical and non-technical stakeholders.

You're a forward-thinking developer who embraces new technologies and methodologies, staying up-to-date with industry trends and continually seeking to enhance your skills. You're a proactive problem solver, adept at navigating complex technical challenges and finding innovative solutions that align with business goals and user needs. Your user-centric approach ensures that the products you develop not only meet but exceed expectations, delivering exceptional digital experiences.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Ambitious Impact (AIM) is a growing nonprofit organisation running training and incubation programs aimed at establishing and supporting a flourishing high-impact, effectiveness-focused philanthropic ecosystem, with a lively community office in East London.

We are looking for a talented Communication and Marketing Manager to join our Recruitment team to increase the quality of AIM’s communication, and our identification of exceptional talent to join our high-impact training programs. In this role, you will create, execute, and evaluate multi-channel marketing and communications strategies and continuously evaluate and improve them for the next iteration.

ABOUT THE ROLE

The Recruitment team currently consists of ~three FTE and fulfils the two key functions of attracting and selecting top candidates for our Charity Entrepreneurship incubation program  - as well as possible support for other programs AIM runs or may run. As such, there are two 3-4 month sprints each year that are very execution focused for identifying and then selecting top candidates. The recruitment team also carries out broader communications work for AIM, such as by supporting AIM’s Impactful Grantmaking Program, on outreach for staff roles at AIM, and helping our incubated charities with their initial communications.

As Communication and Marketing Manager, you will chiefly be responsible for the attracting function on the team, presenting AIM’s work in a consistently high fidelity, compelling, and engaging manner. You’ll bring a strong focus on implementation, efficiency, and strategic improvement to help us maximise the value of AIM’s communication efforts.

The role could be more junior or more senior depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.

SPECIFIC RESPONSIBILITIES

(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)

Executing Marketing & Communications Activities - 40%

• Implementing and (co-)designing integrated multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)

• Identifying and persuading top talent to apply for our programs through 1:1 engagement - such as through LinkedIn, email, and online calls 

• Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations

• Managing communication with candidates before, during, and after the application phase, handling special cases and queries about our processes

• Ensuring target audience-adjusted, brand-consistent messaging and positioning in all our communications materials, adapting to diverse international target audiences and backgrounds where useful

• Ruthlessly prioritising the activities with the highest ROI

• Potentially attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1 on 1 meetings

Evaluation and Systems Improvement - 30%

• Performance tracking and reporting: Set up and improve systems for collecting data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs

• Use available data to identify areas for increased efficiency and effectiveness in the communication of our work

• Identify and implement opportunities for automation

• Testing potential new communication avenues, such as digital advertising or pitching articles to major publications

Communication Asset Management and Development - 20%

• Manage communications content and assets: Create and improve materials for AIM, such as our websites, newsletter, blog, photos, and video content from our programs

• Write and edit copy across the spectrum of our communications assets

• Take up ad hoc asset-focused tasks for other departments, such as copy editing research reports for the research team, capturing footage of the in-person weeks of our programs, and providing initial design support for new charities we incubate

Planning Marketing & Communications Strategy - 10%

• Co-designing our marketing and communications strategy on the basis of collected data

• Working with our Senior Selection Manager Bret on aligning our marketing efforts with our selection processes and optimising both for successful applications

• Refining our marketing models from initial exposure to application, improving existing steps and identifying new high-potential opportunities

• Market research and analysis: Updating internal models of our target audiences and identify the best ways to reach them

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• Taking more, up to full responsibility for the entire attracting function of the Recruitment team

• Learning more about the selection function of the Recruitment team and splitting the role into combining work on the attraction and selection functions

• Leaning into a less executing-focused and more people management-focused position as Director of Recruitment as we will most likely hire or internally promote someone to this position in mid-2025

ABOUT YOU

This role will likely suit early-stage and mid-level communications/marketing generalists or specialists (0-5 years of experience) and could be tweaked significantly in responsibility to suit a senior communications/marketing specialist. At minimum, you should already be able to execute high-quality work across a range of communications tasks, combining some existing skills with an excitement to grow in new areas and contexts which may be less familiar. You will likely consider yourself as a communications-focused generalist to some degree, able to quickly learn and improve at tasks you have little or no previous experience with.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

The Ideal Candidate is:

• A skilled communicator, both in writing and in-person:

  • Can create powerful, professional, and compelling written content that concisely conveys complex ideas

  • Comes across as confident and persuasive in person when delivering talks at a conference, hosting an online Q&A, or having 1:1 discussions with promising applicants

• Has experience with some (but not necessarily all) of our core communications channels (Wix, Mailchimp, LinkedIn, Google Search Ads; Canva)

• Puts the mission first - being willing to do more menial applicant-driven work during crunch periods of our application cycles

• Has some prior experience with marketing or communications work, bringing practical experience of optimising tools like Google Analytics and Phantombuster, and in executing paid digital advertising campaigns

• Is familiar with and ideally has connections within the evidence-based international development space, farmed animal welfare movement, Effective Altruism movement, and/or other relevant (entrepreneurial, nonprofit, philanthropic) communities

• Is a results-oriented, data-driven decision-maker excited to prioritise ruthlessly and leave less important things undone

• Leans towards quick iteration and testing, being able to learn new skills and processes quickly through doing 

• Is a team player able to both give and receive constructive feedback, while being able to independently progress on important tasks when necessary

Desirable but not necessary:

• Can create compelling digital media through high-quality photography and/or filming

• Experience working in fast-moving and/or startup workplaces

• 1+ years of experience in communications or marketing-focused roles

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Senior Peer Support Development Officer – North West

About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good. 

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales. 

We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported. 

Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.

It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first. We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish. 

That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.

About the Team

The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.

By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.

As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.

In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.

 About the role

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

Who we are looking for:

We are seeking an individual located in or around Greater Manchester, and willing to travel across the North West of England who possesses the drive, passion, and skills to:

· Establish new Peer Support Groups across a diverse range of communities

· Supervise a small team of Peer Support Development Officers

· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives

· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.

· Maintain current Peer Support Groups, taking the lead from the national Hub.

· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater Manchester but willing to work initially across the whole of the North West. This role may involve working to establish groups in West Yorkshire and into North Staffordshire.

A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups. 
• Recruit and retain support group leaders to develop their peer support groups.
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community. 
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
• You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners. 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required.

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team.
• Help set clear objectives to achieve targets and outcomes.
• Actively encourage personal development and learning.
• Increase efficiencies and impact across the team.
• Ensure good team induction processes and systems are in place.
• Role model Kinship values. 

Team culture:

• Act in the best interest of Kinship and the families we support.
• Maintain and contribute up to date understanding of kinship care.
• Deliver effective administration with attention to detail and keeping to deadlines.
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
• Actively contribute to delivering and evidencing a high performing service.
• Take responsibility for your ongoing continued professional development.
• Work in line with the Kinship values.

 Knowledge, abilities, skills and experience (person spec):

 Essential: 

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
•  Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers. 
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection. 
• Evidence of delivering training/support to volunteers,
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries. 
• Understanding of safeguarding particularly around vulnerable families. 
• Excellent communication and engagement skills, with good attention to detail.
• Full driving licence and use of a car for work purposes.

 Desirable:

· Lived experience of kinship care.

· Understanding of children’s social care.

· Digital community building (Facebook / WhatsApp etc).

· Full, clean driving licence/own car.

 General characteristics and attributes:

· Flexible and willing to travel for work across England and Wales.

· Drive and have access to a vehicle.

· Commitment to the values, aims and objectives of Kinship.

· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.

· Good standard of written and spoken English.

· Permission to work in the UK.

· Able to remain focused on the primary task of establishing new peer support groups, ensuring that more kinship carers have access to high-quality peer support.

Equality Diversity and Inclusion 

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Candidate Application Information

Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:

Closing date: 1 November 2024 12:00 pm

Interviews:  1st Interview Week Commencing 4 November

2nd Interview Week Commencing 11 November

We reserve the right to close this vacancy earlier than the stated deadline.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.

Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.  Please let us know if we can help and remember that you can request information in large print or in a different format. 

Senior Communications Executive – Conservation Science
Reference: SEP20242182
Location: Flexible in UK
Salary: £32,022.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Benefits: Pension, Life Assurance and Annual Leave

Introduction

Are you passionate about championing and communicating conservation science and the work of the RSPB? We’re looking for a driven Senior Science Communications Executive to spearhead our scientific communication efforts in line with our mission to create a world richer in nature.

Science is the bedrock of the work of the RSPB and this role is pivotal in helping raise awareness and understanding of how it informs and guides our conservation work. The Senior Science Communications Executive will lead the promotion, development, and coordination of the RSPB’s scientific communication. This key role informs, influences, and inspires key internal and external audiences in alignment with the RSPB's mission.

The ideal candidate will have a passion for nature conservation and be a great communicator. An understanding of how science and academia works is preferred but not essential. You’ll be supported by, and line managed in the News & Media team but will work very closely with colleagues in Conservation Science and Global Conservation. This truly unique and highly sought after role at the RSPB is a great opportunity for an internal candidate.

What's the role about?

To develop and co-ordinate the communication of the RSPB’s conservation science activities, projects and strategies to key internal and external audiences in order to underpin, amplify or achieve RSPB objectives. You will be intellectually curious, collaborative, resilient and passionate about adapting to new trends and situations. You'll be comfortable working in a fast-moving culture, collaborating as partners with colleagues across the RSPB and in external organisations in pursuit of our common goal to drive change in the world. Key Result Areas for this role include:

• Direct promotion of the RSPB’s scientific work across social, broadcast, and print media channels to specific target audiences, including RSPB members, the public, government bodies, and academia. 
• Development and maintenance of scientific content on the RSPB website dedicated to the Centre for Conservation Science.
• Production and circulation of internal and external scientific newsletters, managing circulation lists for each.
• Promotion and integration of scientific communication outputs within broader organisational communication strategies, including the RSPB Magazine and other owned channels.
• Building and managing a comprehensive network of science media contacts to increase the number of channels available for sharing our science work with target audiences, ensuring this is aligned with wider RSPB media objectives.
• Ensuring alignment with RSPB Brand Guidelines and fostering strong collaborations with colleagues across Conservation Science, Global Conservation, Digital Technology & Communications, and UK Countries Directorates. This collaboration ensures that our scientific communications embody brand trust, understanding, nurture passion, drive action, and define the RSPB's unique identity.
• Recognising and helping the News & Media and PR & Reputation teams to mitigate issues that may give rise to reputational damage to the RSPB.
• Demonstrating good judgement when working with stakeholders, recognising sensitive areas and the need for appropriate discretion, to maintain reputation and confidentiality.

Essential skills, knowledge and experience:

• Communications - listening, written and verbal: Able to communicate complex topics in a clear manner at all levels to develop shared understanding.
• Judgement and decision-making: Able to define and clarify a complex situation through gathering facts and evidence, recognising risks, evaluating options to
• progress work.
• Ability to build respect internally and externally across a broad range of stakeholders and at all levels
• Strong social and interpersonal skills, with the gravitas to influence internal and external stakeholders
• Knowledge of UK and International wildlife and conservation issues
• Excellent planning and prioritisation skills, combined with the ability to meet tight deadlines and handle unanticipated workloads.
• Experience of writing internal briefing, planning and strategy documents and communications plans
• Working knowledge of social media channels and tools
• Knowledge and understanding of brand and audiences

Desirable skills, knowledge and experience:

• An understanding of the current scientific research and peer review process
• Experience in a science communications role or other technical communications role

Expiry date: 23:59, Fri, 29th Nov 2024

We are looking to conduct interviews for this position from 9 December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process, you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

About Future Frontiers

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty.

We support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for disadvantaged young people when they are in Year 10 and 11. In 2023/24, we supported 2,784 young people in collaboration with 99 schools and 82 businesses.

Our five-year strategy for 2021-26 is focused on ensuring that our programme achieves meaningful long-term impact at the post-16 transition, transforming the life-chances of disadvantaged young people

We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

Why we need you

We are seeking a Fundraising Coordinator with a passion for the Future Frontiers mission (you do not need to have previous experience of fundraising) who will play a vital supporting role to secure income that is needed to deliver the Future Frontiers programme for a growing number of young people.

The successful candidate will report to the Senior Fundraising Manager and work closely with the Fundraising and Partnerships teams. Your primary focus will be on charitable Trusts and Foundations: researching suitable funding opportunities and writing external-facing communications. You will arrange programme visits to meet with young people and develop high-quality case studies. In addition, you will play a role in Future Frontiers' wider income generation work through researching potential business supporters and working with people participating in fundraising activities including employee fundraising and challenge events. You will keep excellent records of all fundraising activity to ensure effective team collaboration. 

Your responsibilities

Research and pipeline development 

You will complete research to find charitable trusts, foundations and businesses that have the potential to support Future Frontiers for the first time and keep detailed notes for the fundraising and partnerships teams. You will use this knowledge to support the pipeline of funding opportunities for the coming years, including making recommendations for the amount of funding we ask for and what it could go towards.

Enquiries and applications 

You will write enquiries and applications for funding that are tailored to each recipient and make a convincing case for how their support will make a difference. 

Reports and case studies

You will write reports that are tailored to each recipient and demonstrate how their funding has made a difference. This will involve arranging programme visits to speak with young people and develop case studies. 

Supporter engagement 

You will support the planning and delivery of high-quality, tailored communications and engagement opportunities for existing and potential supporters. This will include supporting individual volunteer fundraisers and employees of business partners. 

Record-keeping

You will ensure that key information about our fundraising activity is stored appropriately and with high attention to detail. 

About You

Experience 

This role is suitable for entry-level applicants and those with some relevant experience, for example, of working or volunteering in the charity sector and/or relating to the skills and competencies below. 

Skills and competencies 

You should be able to demonstrate all or most of these:

• Passion for Future Frontiers’ mission: You are motivated to play a role in empowering disadvantaged young people to realise their potential.

• Research: You can complete independent research to find key information. 

• Written communication: You write clearly, concisely and compellingly. 

• Interpersonal skills: You are an engaging communicator, able to build trust and rapport with supporters.

• Attention to detail: You have high levels of accuracy and can use detailed information effectively. 

• Teamwork: You can work effectively with others.

• Curiosity: You are interested to learn about fundraising and supporters.

• Can-do attitude: You approach tasks with enthusiasm, eager to get stuck in and make a meaningful impact.

What we can offer you 

• Annual leave of 27 days plus bank holidays, increasing with service

• Flexible working with regular working from home as standard, 4pm finish on Fridays

• Annual personal training and development budget of £300

• Employee Assistance Programme, including counselling

• Team building offsites and regular team socials throughout the year 

• Additional parental leave pay and additional childcare leave for child’s first 2 years

Equal Opportunities, Diversity and Inclusion 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. If you would like us to make any reasonable arrangement/adjustment for you during the interview, please let us know. 

To improve the diversity of the team we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.

How to Apply  

To apply, please fill out our application form by answering these questions and attaching your CV. 

1. Tell us why you want to work at Future Frontiers. What is it about the charity that interests you? (Max. 1,000 characters)  
   Strong answers will tell us why our mission appeals to you personally and why you are motivated to work for us.

2. With direct reference to the skills and competencies listed in the job description, please tell us the three main reasons why you would make an excellent Fundraising Coordinator, giving evidence for each reason. (Max. 2,000 characters)
Strong answers will factually and succinctly demonstrate your skills. 

Please note that, given the nature of this role, we will be assessing the quality of your written communication in your answers, including clarity, spelling and grammar. 

Deadline: Monday 25th November 9AM

• First round interviews expected to be held via video call on Monday 2nd December

• Final, in-person interviews are expected to be held at our offices on Monday 9th December

The successful candidate will be required to undergo a DBS check and reference checks.

Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85 year history, we are the busiest we have ever been and people need our help.

Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. Weemploy over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.

About the role The role you are applying for is Training & Volunteer Coordinator which supports the administrative functions of volunteer recruitment, retention and training. We have many volunteers in a variety of roles, and the Training & Volunteer coordinator is crucial in ensuring volunteers have a positive experience. You will be responsible for leading the volunteer recruitment, including publicity, processing applications, arranging interviews and adding new volunteers to the IT systems. You will also be responsible for maintaining accurate records of current volunteers and report this regularly to the Training & Development Manager and Senior Management Team. You will assist theTraining & Development Manager by monitoring training and progression for all staff and volunteers through their learning and development plans.

Whatwecanofferyou: Wevalue our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. Weofferanattractive remuneration package with excellent terms including:

● Pensionscheme
● Healthywork/life balance
● Generousholiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
● Accessto24/7 online wellbeing support
● Learning, development and personal growth opportunities

Closing Date: 5pm on 22nd November 2024

Test & Interview Date: Thursday 28th & Friday 29th November 

We reserve the right to close the applications earlier if suitable candidates are found, so we encourage early applications.

About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good. 

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales. 

We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported. 

Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.

It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.

We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish. 

That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.

About the Team

The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.

By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.

As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.

In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.

 About the role

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

Who we are looking for:

We are seeking an individual located in Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

· Establish new Peer Support Groups across a diverse range of communities

· Supervise a small team of Peer Support Development Officers

· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives

· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.

· Maintain current Peer Support Groups, taking the lead from the national Hub.

· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated development staff.

A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups. 
• Recruit and retain support group leaders to develop their peer support groups.
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community. 
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
• You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners. 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required.

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team.
• Help set clear objectives to achieve targets and outcomes.
• Actively encourage personal development and learning.
• Increase efficiencies and impact across the team.
• Ensure good team induction processes and systems are in place.
• Role model Kinship values. 

Team culture:

• Act in the best interest of Kinship and the families we support.
• Maintain and contribute up to date understanding of kinship care.
• Deliver effective administration with attention to detail and keeping to deadlines.
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
• Actively contribute to delivering and evidencing a high performing service.
• Take responsibility for your ongoing continued professional development.
• Work in line with the Kinship values.

 Knowledge, abilities, skills and experience (person spec):

 Essential: 

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
•  Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers. 
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection. 
• Evidence of delivering training/support to volunteers,
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries. 
• Understanding of safeguarding particularly around vulnerable families. 
• Excellent communication and engagement skills, with good attention to detail.
• Full driving licence and use of a car for work purposes.

 Desirable:

· Lived experience of kinship care.

· Understanding of children’s social care.

· Digital community building (Facebook / WhatsApp etc).

· Full, clean driving licence/own car.

· Permission to work in the UK.

Equality Diversity and Inclusion 

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Candidate Application Information

Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:

Closing date: 1 November 2024 12:00 pm

Interviews: 1st Interview Week Commencing 4 November

2nd Interview Week Commencing 11 November

We reserve the right to close this vacancy earlier than the stated deadline.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.

Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.  Please let us know if we can help and remember that you can request information in large print or in a different format. 

Context and Background

The NSPCC is the leading charity focused on preventing child cruelty in the UK. We believe that together, we can stop child abuse and neglect. Creative, effective communications that reach a wide audience, build relevance, and enhance our reputation are crucial to delivering our vision and goals. The NSPCC’s sector- leading press office plays a big part in this work by raising awareness of the organisation’s work to influence politicians, fundraise and provide services for children and their families. Week-in-week-out the busy team provides journalists with powerful proactive stories and quick-off-the-mark reaction that generates consistently high levels of media coverage across local, nations, national, consumer and specialist print, broadcast and online outlets.

This role is to be part of the National Media Team, working closely with a Media Manager, another Senior Media Officer and a Press Office Assistant to promote the NSPCC’s major policy-change campaigns and priorities, predominantly via national print, broadcast and digital media. Key areas of focus will include child protection and children’s social care, child sexual abuse, domestic abuse, online safety, early years, education and children’s experience of the justice system. The successful candidate will be expected to develop a network of contacts within the national media, using these relationships to ensure the NSPCC is at the forefront of coverage related to child abuse and neglect. They must be ready to respond quickly to opportunities to comment on stories while building the evidence base for the next big proactive story.

Job purpose

• To lead with the other Senior Media Officer on the media delivery of the charities major public influencing campaigns and priorities

• To deal with relevant media enquiries as they come into the Press Office

• To develop and produce press releases, quotes, articles, Op Eds and

  operational notes to achieve national press coverage

• To support key spokespeople with media opportunities, including full pre

  and post interview briefings

• To develop key stakeholder relationships both internally and externally,

  particularly with the NSPCC Policy and Social Media teams and national

  media
  • To help with the management of Press Office Assistant

  Key relationships - Internal

• Reports to the National Media Manager and works closely with the other Senior Media Officer and the Press Office Assistant.

• Works closely with other colleagues in Communications, Childline, the helpline, Policy and Knowledge and Information to implement communication initiatives.

• Engages with staff in other NSPCC functions, in particular frontline staff to continually learn about the organisation.

  Key relationships - External

• Wide range of media contacts, in particular in national print, broadcast and digital

• NSPCC Real Life Story volunteers

• Individuals and representatives at similar level from a range of agencies

  that have an interest in or a view on NSPCC’s activity.

• Other charities, government media departments and organisations such as

  trade bodies, thinktanks, universities, the police, health authorities, local councils etc

  Main duties and responsibilities

  To deliver regular national media coverage for the charity using a variety of skills and tactics
  To use your own experience and initiative to source the evidence needed to create powerful stories that will grab the attention of national print and broadcast journalists.

  To develop strong working relationships with key internal and external stakeholders
  To be committed to furthering the interests of the charity and of children and to always be willing to go the extra mile to deliver or help others deliver on key projects.
  To continuously be looking at ways to grow and improve as a communications professional
  To engage with and develop relationships with new media platforms and outlets, including podcasts.
  To uphold the principles and values of the NSPCC in whatever you do in your day-to-day job
  To effectively monitor and track performance using media monitoring technology.

  Responsibilities for all Staff within the Communications Directorate

  There is a set of responsibilities for all staff within each directorate:

  A commitment to safeguard and promote the welfare of children and young people

• To actively participate in regular department and team meetings, contributing to planning, discussions and decisions which will be beneficial to NSPCC’s

  communications activities.

• To maintain an awareness of own and others’ Health and Safety and comply with

  the NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to end

  cruelty to children, including securing updates on project and service developments and general NSPCC news.

  Person specification

  1. Journalism experience and/or significant experience of working in a complex press office or equivalent in the corporate, charitable or political sector with a full understanding of all media disciplines and the external media environment.

  2. An ambitious, confident, creative and motivated self-starter who can operate independently and with guidance with a willingness to the get the job done.

  3. An excellent understanding of the national media and political landscape.

  4. An excellent eye for a story and a first rate understanding of what makes something newsworthy

  5. Experienceofsupportingandpromotingmajorcampaigns,plansandstrategies within a national media context and an understanding of how media work dovetails with other functions as part of an integrated campaign.

  6. Experience of crisis communications.

  7. Experience of developing and managing good relationships with stakeholders including journalists, and colleagues across a large and complex organisation.

  8. The ability to organise and plan own work to deliver projects/initiatives to agreed deadlines, often with conflicting priorities.

  9. Excellent communication skills. Ability to write and verbally present complex, sensitive information to a range of audiences in a clear, accurate and confident way to achieve desired outcomes.

  10.Successful experience of offering media advice and guidance to colleagues at a senior level

  Safer Recruitment

  As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

  Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

  The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

  Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Are you looking to make a real impact and contribute to saving lives through media work? Do you have the skills to react to the news agenda, develop compelling media campaigns and work sensitively with storytellers? If so, you could be just who Samaritans is looking for to join our friendly team as a Media Officer. ​

• £20,400 - £21,120 per annum for 21 hours/week (£34,000 - £35,200 FTE).
• Additional on-call allowance.
• 12 months fixed term contract covering maternity leave.
• Part-time role - 3 days per week with flexible working.
• We are flexible on work pattern (what days and hours per week the role is carried out).
• Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
• In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

Key Responsibilities​
As a Media Officer, you’ll be a key member of our Media team:

• You will respond to journalist enquiries and ensure Samaritans has a voice in the issues that matter to us. 
• You’ll help plan and deliver our proactive media campaigns, which will help us reach new communities and existing audiences to raise awareness of the emotional support we provide. 
• You’ll also work on campaigns and key moments that highlight our important policy and influencing work. 
• Working with lived experience is a cornerstone of our media work, and you’ll regularly be in touch with storytellers, including callers, volunteers, fundraisers and high-profile supporters.​

About You​

• Experience in pitching to different types of media and reporting on coverage.
• Experience in drafting media materials e.g. briefing notes, press releases and reactive comments. 
• Experience of working sensitively with case studies and placing their stories in the media
• Experience of working in: newspapers, a charity press office, a commercial PR agency or in-house media / public relations.
• A clear understanding of UK media, its interests and needs.
• An understanding of how different audiences engage with media/news content differently across digital platforms (or online/offline channels).
• Experience of dealing with high level editorial teams within the UK media.
• Good computer skills in word-processing, databases and spreadsheets.

Our Benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks. ​​

Being Inclusive​

​
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

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Application 

​
If this sounds like the opportunity for you, please upload your CV and answer a couple of application questions about your transferable skills and experience, including the following:

1. What makes you want to apply for this role at Samaritans? (300 words max) 
2. How much experience have you had working in a press office or in a PR agency before? (300 words max) 
3. Have you got experience working sensitively with case studies to secure media coverage? (300 words max) 

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Applications close at 9 am on 4 November, with video interviews likely w/c 11 November