Scheme Manager Jobs in Greater London

This Supporter Care Assistant role is a chance to make the most of your customer or supporter service skills, your all-round communication and organisational abilities – and your passion for environmental Issues.

Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.

As one of our vital Supporter Care Assistants, you’ll provide a variety of clear and engaging customer service for Greenpeace supporters via email, phone and post. You’ll respond to routine enquiries, handle donation changes and other administrative matters and answer questions about our campaigns, always making sure that your replies are personalised, accurate and timely.

It will also be an important part of your role to make thank-you calls to long-term donors, to welcome new supporters to Greenpeace, and to handle complaints with empathy and understanding, ensuring a positive experience at all times.

Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.

What we're looking for:

• Experience in customer service, supporter care or a similar role. 

• Strong written and verbal communication, with the ability to write engaging, personalised responses and handle phone queries confidently, adjusting your tone for different audiences.

• Strong ability to manage a busy workload, prioritise tasks and meet deadlines, especially when dealing with a high volume of enquiries.

• Ability to use technology, including database systems and Google Suite, with a willingness to learn new tools and software.

• A genuine interest in environmental issues, with a willingness to learn about Greenpeace’s work and a desire to inspire others to take action.

• The resilience to maintain a positive attitude, remain calm under pressure and bounce back from challenging situations.

• Cooperative teamworking skills, with the flexibility to adapt to changing priorities and provide support for other team members whenever needed.

We give you: 

You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.

Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.

To Apply

For further information, or to apply, please click the apply button. 

Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

CLOSING DATE: 9.00 am 4 November

FIRST INTERVIEWS: 14th November

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking a Social Media and Digital Assistant who will apply their creativity and digital expertise to deliver high-quality, innovative digital communications for the charity, helping increase Rewilding Britain's reach and impact across social media, email and our website. You will be part of a team with a mission to raise awareness of rewilding and promote Rewilding Britain's campaigns, fundraising appeals, practitioner resources and policy initiatives. 

The post-holder will be a strong communicator with hands-on social media production experience, who's passionate about emerging technologies, has fantastic organisational and team working skills, thrives in a fast-paced environment and wants to make a difference. This is an exciting opportunity to join our growing charity and directly contribute to the growth of the rewilding movement.

Job purpose:

To engage and motivate our target audiences by delivering Rewilding Britain's social media outputs and assisting with our email campaigns and website content, with a view to continually enhancing our impact.

Line Manager: Digital Communications Lead

Your responsibilities will include:

Social media delivery and community management

• Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals and initiative launches, and in support of our partners and members.
• Produce text- and video-/graphic-based social media posts and campaigns that are both suited to our target audiences and adapted for the most appropriate social channels.
• Carry out community management across the charity's digital channels, triaging queries and drafting responses.
• Assist with the optimisation of Rewilding Britain's current social media channels and the identification of new opportunities/platforms/trends that would help further our mission.
  

Email communications 

• Support the Communications and Engagement team with the planning, building and scheduling of email communications (campaigns, supporters, fundraising, corporate partners etc) within Mailchimp.
• Assist with the AB testing of our email marketing and executing a plan of continuous improvement for our emails.
• Support with managing our enquiry inboxes as and when required.
  

Reporting and optimising

• Collate statistics on the performance of our social and email channels, in line with our KPIs, and work closely with the Digital Communications Lead to make ongoing recommendations for our output.
• Implement feedback and lessons learned to refine and improve our social media approach.
• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow the effectiveness of our channels, particularly social media.

Communications support

• Take responsibility for triaging internal requests for content output across our channels and coordinate this across the Communications and  Engagement team.
• Assist the team in keeping our image library up to date, by uploading and tagging new imagery.
• Support the team by uploading content to Rewilding Britain's website, following best practice. You may also provide support for more involved web optimisation projects.
• Support with the preparation and delivery of online and in-person events. As well as providing social media and email support, this could include representing Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more.
• Contribute to content production across the team, where relevant, such as producing blogs or carrying out image research.
• Support the Communications Team with general administrative tasks where required.

Skills, experience and behaviours

Experience

Essential

•  At least two years' experience in a similar digital communications role, delivering successful content across social media and/or email to further organisational objectives.
• Proven experience in managing social media channels in a professional role, including LinkedIn, X, Facebook, Instagram and TikTok, as well as others that might be relevant for Rewilding Britain.
• Experience of reporting on digital communications and campaigns and measuring impact, using analytics tools such as Google Analytics or Plausible and social media management tools such as Hootsuite and Metricool.

Desirable

• Experience working in a sector relevant to rewilding, and understanding of the rewilding movement.
• Experience in producing email communications in a professional environment.
• Experience in managing web content, with an understanding of best practice and familiarity with web content management 

Skills

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Skills in creative content development, such as video creation and editing and producing simple graphics for our channels.
• A thorough understanding of current social and digital communications tools, landscape and trends.
• Strong organisational skills with experience in delivering across multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams.

Desirable

• An understanding of SEO and the role this plays in digital communications.
• An understanding of social media's role in paid advertising and a willingness to support with paid social campaigns.
• Skilled in using email marketing systems (such as Mailchimp) to build emails and/or automated journeys.
• Skills in relevant content production programmes such as Adobe Creative Suite.

Personal qualities

Essential

• The ability to work in an agile environment, responding to the every-day needs of the business while also delivering on longer-term objectives.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
• Has a passion for digital communications and keeping up with the latest trends, with a keenness to apply this to our cause.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A passion for nature restoration and rewilding and an eagerness to develop learning in this area.

Education

Essential

• We're looking for someone with high standards of writing and reading proficiency for this role. While a degree is not essential, the candidate must demonstrate that they have obtained at least GCSE or equivalent in English (Pass or above).

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

The role is a full-time, 5-day-week (35 hours) position.

The salary is £23,000 - £27,000 per annum depending upon experience.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Head of Major Gifts - The Institute of Cancer Research - £53,200-69,216

Are you ready to lead transformative fundraising efforts in the fight against cancer? The Institute of Cancer Research (ICR) is seeking an exceptional Head of Major Gifts to drive our philanthropic success.

• Location: London, UK - 2 days a week in Chelsea office, 1 day a month at Sutton office
• Salary: £53,200-69,216
• Contract: Permanent
• Working Pattern: Full-time (35 hours/week), flexible options available

Join one of the world's most influential cancer research institutes and be part of ground-breaking discoveries that defeat cancer.

What you'll do as Head of Major Gifts:

• Lead and inspire a team to implement our major gifts growth strategy
• Develop relationships with high-net-worth individuals and secure significant donations
• Work closely with senior leaders and scientists to advance fundraising efforts
• Play a key role in our upcoming £50m campaign for drug discovery research

You'll excel in this role if you have:

• A proven track record in securing five and six-figure donations
• Experience managing complex donor relationships
• Excellent presentation and negotiation skills
• The ability to communicate complex scientific concepts to diverse audiences

Why join the ICR?

• 28 days annual leave (increasing with service) plus 3 days at Christmas
• Excellent pension options (USS or NHS schemes)
• Family-friendly benefits, including flexible working
• Access to sports facilities and discounted season ticket loans

Our culture: At the ICR, we value integrity, innovation, and collaboration. You'll be part of a passionate team making real-world impacts on cancer patients' lives.

Career development: We're committed to helping you reach your full potential, offering ongoing training and progression opportunities.

Ready to make your mark in cancer research? Apply now and help us make the discoveries that defeat cancer!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees.

Communications and Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively communicating our initiatives and fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national. 

Key responsibilities:

Communications

• Manage our social media channels and research which new channels should be set up in order to keep up to date with current social media visibility and trends

• Create compelling content for various communication channels, including website, social media, newsletters, press releases, and fundraising materials. Working with Operations Coordinator for communications to volunteers.

• Monitor and analyse communication metrics to assess effectiveness and make data-driven decisions.

Fundraising

• Develop fundraising strategy, both ongoing and episodic e.g. Big Give (campaigns and initiatives) to support the charity's operational needs and long-term sustainability working with the CEO & Trustees.

• Work alongside bookkeeper and leadership team to set fundraising priorities

• Maintaining and expanding a regular giving campaign and promote it to increase individual direct debit and other digital regular giving

• Plan and organise fundraising events, charity drives, and online fundraising campaigns.

• In cooperation with the team, drive preparation of grant proposals and reports to secure funding from foundations, corporations, and government agencies.

• Scope out potential to extend our services through the launch of a Hosting Scheme

• Collaborate with internal teams, including staff and volunteers, to gather stories, testimonials, and programmatic data for communication and fundraising purposes

• Prepare regular reports on communication and fundraising activities, outcomes, and financial performance for the leadership team & trustees.

Donor Relations

• Maintain excellent relation with donors by acknowledgement, providing updates on impact, and maintaining ongoing communication.

• Create personalised donor communication materials, such as thank you letters, impact reports, and donor newsletters

• Database of donors, segment into Major donors occasional donors, regular givers etc, to ensure appropriate communication.

A successful candidate will ideally demonstrate:

• Excellent organisation, communication and interpersonal skills

• Confidence in communicating via different platforms

• Ability to work collaboratively as part of a team

• A commitment to supporting people experiencing homelessness and to preventing and ending homelessness for all

• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment

• Proven experience in communications, fundraising, or related roles, preferably within the nonprofit sector

• Excellent written and verbal communication skills, with the ability to craft compelling narratives and messages

• Demonstrated proficiency in social media management, website content management systems, and email marketing platforms

• Any other tasks

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Senior Debt Adviser. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced Senior Debt Adviser who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. They will have experience of supporting and supervising a team, and monitoring their performance to ensure this remains in line with internal and external requirements.

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice. 

Main Responsibilities:

● Provide casework covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

● Researching and exploring options and implications so that those accessing our service can make informed decisions

● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing

● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels

● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder 

See attachment for further details 

This is an exciting opportunity for an individual with demonstrable research and development experience to play a key role supporting the delivery of our Diocesan strategy, Southwark Vision 2024-2035, Christ Centred Outward Focused. As a result of a successful application for funding from the national church, the Diocese of Southwark has launched the Southwark Diocesan Investment Programme (DIP) - a multifaceted, integrated and transformational programme designed to help resource and implement Southwark Vision and further mission, ministry and growth in parishes across the Diocese.    

The DIP Research and Development Officer will be a member of the Diocesan Strategic Development Unit working specifically on researching and developing different workstreams for this exciting new progamme as it starts and also contribute to the existing strategic development funded projects coordinated through the Strategic Development Unit.  

About you

• Excellent attention to detail and accuracy in work, with strong organizational and time-management skills.
• Self-motivated and able to work independently, as well as part of a team.
• A flexible and adaptable approach to work, with a willingness to learn new methodologies or techniques.
• Demonstrated commitment to ethical research practices and maintaining confidentiality.
• Proficient in data analysis, with the ability to interpret complex datasets and produce clear findings. 

A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.

Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.

About us

The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.

Equal Opportunities

The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.

Team Administrator - Programme Funding & Partnerships Team

Contract: Permanent, Full Time, 35 hours per week

Salary: £27,679 - £29,063 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in administrative support to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as International Programmes Team Administrator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Programme Funding & Partnerships team within the International Programmes Department. The team contributes to WaterAid's mission by cultivating and securing income from donors for all of WaterAid's programmes globally.

About the Role:
As our Team Administrator you will support the management team in the Programme Funding Department by organising diaries, meetings and travel. The role also plays a key administrative function across the team by tracking budgets, supporting managers in recruitment and onboarding and ensuring team internal and external communications materials are up-to-date.

About You:
This is a varied role and will suit someone who thrives in a busy environment and across cultures and timezones, enjoys varied tasks, and has extremely strong administrative and time management skills.
To be successful, you'll need:

• Demonstrable experience within an office or similar working environment using similar skills.
• Excellent administrative skills to include diary management and minute-taking.
• Adept with systems/computer packages including using Microsoft Office packages and the internet.
• To have a methodical approach to work with the ability to initiate, implement and complete multiple tasks to a high standard and with minimum supervision.

Although not essential, we also prefer you to have:

• Experience of providing executive administrator support to a busy department head/senior manager
• Experience of working/living in an international environment across cultures
• Interest or experience in the charity sector and/or international development

Closing date: Applications will close at 23:59 on November 18th 2024. Availability for interview is required on Friday 22nd November.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Can you make a BIG difference to children in care?

We are keen to employ TWO full-time Practitioners –working daytime shifts between 8am to 8.30pm.

Children & Young People’s Residential Practitioners
Salary: £27,400 to £29,000 pa + benefits (based on a 36-hr working week)
Location: Working exclusively at our all-female Children’s Home, Yvonne House, SW8 (Zone 2)
Hours: Full-time, shift work

The setting is an all-female Children’s Home for 13-to-17-year-olds. 

Ideal candidates will join a strong team of Practitioners who put love and kindness into everything they do.

We are passionate about learning and development and committed to providing an outstanding experience for all staff. After completing your probation, we’ll enrol you on a Diploma programme and give you the time, support and incentives to succeed.

Practitioners typically work at least two 12-hr shifts pw, one 8hr shift, and attend team meetings, training, and group thinking space on Fridays from 9.30am to 12.30pm. The total number of working hours is 36 hrs pw. 4hrs per week are allocated to self-study to support the successful completion of your probation and, once enrolled, the Children and Young People’s Practitioner Diploma (Level 4).

Do you have?

• Some experience of working with children and/or young people - e.g. mentoring, coaching, teaching.
• Key qualities that enable good relationships – e.g. warmth, kindness, humour.
• Strong values and a commitment to inclusion.
• An ability to understand, recognise and respond appropriately to risk.
• Ambition matched with a desire for professional development.

You will collaborate on plans to support their health, education, social, and day-to-day needs including the promotion of sports, culture and arts activities and interests. This is an important and significant role in helping children, who have experienced adversity in early life, thrive and fulfil their potential.

Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975. 

Salary & Benefits

We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.

As a result we offer:

• Competitive Sector Salary (including options to flex working hours up or down) + Work Related Travel + Pension Contribution
• Generous Annual Leave - 37 Days pro-rata, including Bank Holidays.
• Wellbeing Budget (£25 per month for all staff to encourage self-care)
• Monthly wellbeing time
• Training and Support – online modules, group training and personal training budget
• Line Management and Therapeutic 1:1 Supervision, and Therapeutic Group Supervision monthly
• Employee Assistance Programme
• Cycle to Work Scheme

Appointment Timetable
Apply by: As soon as possible 
Interviews: From 4th to 15th November
Start Date: December 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Inclusion and Equality

We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.

We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.

No agencies please.

An amazing 12 month FTC role at a Children’s Charity, as Communications Officer who deliver and support the creation of fundraising materials, for both print and digital use. You may be a marketer, communications or content expert, excited to learn more about support-facing communications and fundraising. You will join a sector leading team. This role can be based either in the London office, hybrid, or remotely.

Key responsibilities:

- Produce inspiring content for supporters over a range of channels

- To deliver and support on the creation of bespoke fundraising proposals and impact reports, gathering content from across the organisation, writing compelling copy and creating sleek layouts.

- To continue to develop, design and grow the digital communications offered by the High Value Communications team for supporters.

- To project manage the production of more complex materials involving internal and external stakeholders.

Your Experience:

- Highly developed written and verbal communication skills to understand, interpret and present information in a clear and persuasive way for a range of audiences.

- Ability to collect information and data from various sources, analyse findings and present them clearly and accurately in a way that meets desired outcomes.

- Ability to negotiate with individuals and build and maintain effective working relationships.

- Design: Desirable but not essential, some experience of working with Adobe packages (InDesign, Photoshop, Spark) and Canva.

This is an opportunity to make a difference to children's lives, and join a rewarding working environment, being part of a friendly and nurturing team, and offering stimulating and challenging work with plenty of development opportunities.

The charity offer a variety of rewards and benefits including; generous annual leave, employee benefits and assistance programme, pension and life assurance schemes. The charity want to ensure roles are accessible and inclusive of everyone, which is why they offer a high degree of flexibility around ways of working. Equality, Diversity and Inclusion (EDI) is at the heart of what they do.

- 12 month FTC

- Location- Flexible. You can work either in the London office (Shoreditch), hybrid or remotely.

- London Salary- £31,703- £34,851

- Home based Salary- £28,837- £31,985

- Salary breakdown- £28,337 - £31,485 base (An additional allowance of £3,366 will apply to applicants working from London, or £500 if home based). They have a minimum of one working day in the London office to claim London weighting allowance. 

Firm closing date Thursday 14^th November 9am, please apply now to avoid disappointment.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Follow on Job Coach

Permanent, 52 weeks per year

37.5 hours per week (Monday-Friday)

Salary- Band 4, point 53- £31,827

Are you passionate about making a difference in the lives of autistic young people?

Ambitious College is seeking a dedicated and compassionate Follow-On Job Coach to provide crucial support for our interns/graduates as they transition from our supported internships into the workplace. Your role will be instrumental in helping these individuals secure and maintain meaningful employment, maximising their independence, competence, and integration in the workplace.

Key Responsibilities:

• Job Search Assistance: Guide our graduates/interns through the job search process, helping them identify suitable opportunities and navigate job listings.
• Application and Interview Preparation: Provide one-to-one and deliver small group sessions to support with job applications, CVs, cover letters, and interview techniques to build confidence and improve outcomes.
• Job Coaching: Offer personalised job coaching to graduates, ensuring they understand their roles, develop essential skills, and adapt to their work environments.
• Employer Support: Collaborate with employers to create inclusive workspaces, providing advice and training to support both the employer and employee.
• Ongoing Support: Maintain regular contact with graduates and employers to address any challenges, celebrate successes, and ensure sustainable employment..

Why Join us?

• Generous Annual leave that can be taken during term time as well as College closure periods (up to two weeks at a time)
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

Start Date- December 2024

Closing date- Tuesday 5th November 2024

Interview Date- TBC

Please note some flexibility may be needed at points such as weekend working to further support our graduates. This role does not include a teacher's pension

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £34,878 (outside London); £36,661 (inside London)
• 35 hours a week
• Permanent
• UK based with occasional travel (most often to Bristol and London)
• Closing date: Wednesday 20th November 2024
• Interviews: W/C 2nd December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an Insight Analyst with good SQL skills and great proactivity to join our Strategic Insights team. The primary focus of this role is to support Young Lives vs Cancer to use relevant, timely and accurate information to support decision making and drive innovation and impact. Working as part of the Strategic Insight team, this may include:

• Developing insight and learning with the aim of improving our impact.
• Working with colleagues within the Income & Engagement directorate to analyse data on supporters, and develop insight to ensure sustainable income.
• Working on Services data to understand our reach and impact.
• Contributing to continual learning – so we understand what is working—and what is not—for children, young people and their families across the system.
• Supporting Young Lives Vs Cancer to develop and use insight which enables us to achieve our strategy, The Time is Now, and to move towards our North Star vision.

The Insight Analyst will work with stakeholders to define the key questions to be answered that will support effective decision making and continuous improvement. Working with various colleagues, they will use both internal and external data sets to deliver strategic analysis and actionable insight to teams across Young Lives vs Cancer. They will be curious with data, striving for relevant, timely and accurate insight. They will also be instrumental in creating and maintaining a culture which centres evidence, insight and continuous learning.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Interacting with data through SQL and PowerBI to generate metrics, KPIs and actionable insights.

• Work with key stakeholders to understand their requests, proactively interpreting and predicting their requirements.
• Working as part of the Strategic Insight team to move through their backlog and to improve their processes, ensuring the team delivers insight that has impact and value.
• Test and develop innovative ways of presenting data to engage and motivate colleagues and improve organisational understanding of data and insight.
• Identifying and working on process improvement, to support the Strategic Insight team/ Young Lives vs Cancer to deliver their work more effectively.
• Supporting your team with reviews and knowledge shares as well as benefitting from the skill and knowledge of the group.
• Championing the values of Young Lives vs Cancer and making active choices and changes to improve diversity and prioritise equity.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• A solid grasp of SQL, including the ability to write and review simple queries, and familiarity with extracting data from a database.
• The ability to interrogate data and spot patterns.
• A track record of demonstrating proactivity and autonomy in your work.
• Curiosity and ability to think wider than Young Lives vs Cancer- considering data and insight across the system.
• Experience in generating metrics and insights through robust, repeatable, “end to end” processes (i.e. extract data, convert it to an insight, present it back to stakeholders).
• Knowledge of dashboarding tools and/or experience building dashboards from scratch.
• Good communication skills across various levels of technical and domain knowledge.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

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