Salesforce jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.
The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.
Key Responsibilities
- Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system.
- Monitoring on-going processes and correcting/escalating any issues that occur.
- Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
- Building Salesforce reports and dashboards for internal stakeholders.
- Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users.
- Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
- Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
- Create technical and functional documentation.
- Creating and connecting Form Assembly forms.
- Additional ad hoc tasks relating to the data management requirements of the platform.
- Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
- Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.
Essential criteria
- Experience of Salesforce Administration and the Nonprofit Success Pack
- Salesforce administration certificate ADM201
- A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
- The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout.
- Able to use own initiative and manage competing priorities.
- Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
- Able to liaise with stakeholders at all levels.
Desirable criteria
- Lived experience of kinship care.
- Experience of widely customised Salesforce systems.
- Excellent level of IT literacy and proficiency with Excel including Vlookups.
- Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
- Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail.
- You’re a solution focussed team player with a positive, can-do mindset.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.
- Application deadline: Friday 9 May, 9am
- First interview: Online – w/c 12 May
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
Keep your cover letter clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.
Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring! — Operations Manager (Part-Time, Fixed-Term)
Location: London-based office with hybrid/remote options
14 hours/week | 6-month contract | £38,220 FTE
Start Date: ASAP
Application Deadline: 14th May 2025
Looking for your next purposeful challenge?
This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.
Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.
We’re a small but mighty team, and right now we need a hands-on, heart-led Operations Manager to steer two game-changing projects at a pivotal time in our journey.
✨ Your Mission:
1. Embed Salesforce CRM across our team and help us use it to its full potential
2. Finalise and launch our brand-new accessible website, ensuring it reflects our values and meets accessibility standards
What We’re Looking For:
· Solid experience managing operations or projects (digital/CRM/tech especially)
· Confidence using and customising CRM systems (Salesforce = a bonus!)
· Knowledge of accessible web design and inclusive digital content
· Skilled communicator who can lead, train, and collaborate across a team
· Organised and proactive — able to juggle timelines, details, and people
· Deep commitment to accessibility, inclusion, and equity
Why Join Real?
We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.
This is a rare chance to own two meaningful projects, build your portfolio, and leave a lasting legacy.
Ready to apply?
We’d love to hear from you.
Want an informal chat first? Contact us!
To apply, complete and submit the attached application form by 14th May 2025.
Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
28 days of annual leave (plus 8 days paid public holidays) per year
Discounted gym memberships and cycle to work schemes
Employee Assistance Programme and access to Wellbeing Resources.
Generous pension contributions – up to 10% employer contribution
Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 9th May 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
The Philanthropy team at Alzheimer’s Research UK (ARUK) is responsible for securing donations from individual major donors, grant-making trusts and foundations. The role of Philanthropy Officer is key to the success of the Philanthropy team, working closely with other team members and stakeholders across ARUK.
At the heart of the Philanthropy team is our desire to help our supporters change the world, in a way that is meaningful and exciting to them.
We work with a growing portfolio of individual donors and charitable trusts, getting to know them - through meetings, events, lab tours, reporting on the impact of their donations and regular touchpoints - so that we can match their philanthropic goals to our research initiatives. We work hard to provide bespoke stewardship, build relationships, and impart scientific information to promote ARUK and give donors the best possible experience of working with us.
By nurturing these relationships, we gain long-term meaningful support from donors and their networks, and as a result can secure significant donations which range all the way up to eight figures.
We are looking for an articulate, proactive and people-orientated individual to join our highly successful team. The ideal candidate will have strong relationship management skills, a high degree of emotional intelligence, and will be an ambitious self-starter.
We are seeking someone who understands the importance of investing in dementia research and can convey that with passion to our supporters. In return, we can offer an exciting, supportive working environment and the opportunity to join a small major gifts team that punches well above its weight.
Main duties and responsibilities of the role:
Relationship building and income generation
· Build relationships with a portfolio of current and prospective major donors and charitable trusts, gauging their level of interest in our work, providing them with opportunities to engage with ARUK, and encouraging them to invest in our research.
· Develop an engagement plan for each relationship, taking full ownership and moving each donor / trust forward through qualification, solicitation and stewardship.
· Fundraise for different aspects of ARUK’s work, including key research initiatives such as the Drug Discovery Alliance.
· Think ambitiously and creatively in producing compelling and persuasive written communications for donors, including letters, proposals, applications and progress reports.
· Solicit donors for gifts at face-to-face meetings, where appropriate.
· Provide an exceptional level of stewardship to donors, ensuring they are thanked and updated and that their relationship with ARUK grows in depth and value.
· Think innovatively and support the team’s goal to embed the use of digital in our work.
· Work with senior volunteers and senior staff, where appropriate, empowering them to open their networks and ask for support.
· Build and maintain strong working relationships with colleagues in the Science Communications, Media and Engagement, Research and Finance teams.
CRM
· Ensure donor records are kept up-to-date through daily use of Salesforce.
· Use Salesforce to track income and activity, and as a planning tool.
Events
· Support the Donor Relations Manager in planning bespoke events / lab tours for our supporters, by providing guest lists, communicating with invitees and updating Salesforce records.
· Represent ARUK at Philanthropy team events, and at other ARUK events where major donors or the representatives of charitable trusts may be attending.
What we are looking for:
· Experience gained working in a major gift fundraising or client relationship management role
· Demonstrable experience of developing long-term / strategic relationships
· Demonstrable experience of developing / influencing relationships through face-to-face conversations
· Demonstrable experience of working effectively without close supervision
· Ability to communicate with, and enthuse, a wide variety of people in a compelling, professional manner
· Exceptional listening skills
· Strong writing skills with the ability to write persuasively for a range of audiences
· Ability to absorb and process new information quickly
· Ability to grasp complex scientific concepts to a reasonable level (ie. well-informed lay person)
· Ability to plan, prioritise and set goals, and to follow through each piece of work to completion
· Ability to work collaboratively and see the bigger organisational picture
· An understanding of the principles of major gifts fundraising
· Excellent IT skills, including strong working knowledge of Outlook, Word, Excel and Powerpoint
· High levels of emotional intelligence
· Genuine interest in people
· Curious and creative, enjoys investigating and solving problems
· Driven and highly proactive - adept at spotting opportunities and maximizing them
· Feels strongly that dementia research is valuable and vital
· Confident and personable
· Diplomatic and discreet; has integrity
· Belief in the importance of striving for excellence
· Flexible approach, with willingness to undertake occasional evening work
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Role: Salesforce Administrator
Salary Band: £28,000 - £44,675 (starting salary expected to be £33-£35k) pro rata
Contract: Permanent
Hours: Part Time (24 hours pw)
Location: Woodstock, Oxfordshire
Plunkett UK is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.
Community-owned businesses are owned and controlled by community members, who each have an equal and democratic say in how the business is run. They can be any type of business ranging from village shops, pubs and cafes, through to woodlands, fisheries and farms.
This is an exciting opportunity to join the Plunkett team and be responsible for the day-to-day configuration, support, maintenance and improvement of our Salesforce instance; Salesforce Certified Administrator or higher preferred. In this role you will:
- Translate processes into technical solutions.
- Plan for upgrades, seasonal releases and long-term projects
- Manage Salesforce integrations – (FormAssembly, Mailchimp and Zapier)
If you are interested in joining Plunkett UK, and growing the network of community-owned businesses UK-wide then we look forward to hearing from you.
Closing date for applications: 9am Tuesday 6 May 2025
Interview date: Interviews will be held at our offices in Woodstock during w/c 12 May 2025 or via video conference.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
Registered Charity: 313743
No agencies please.
About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
The client requests no contact from agencies or media sales.
About The Role
You will be working in a collaborative, fast-paced and creative environment and will play a key role within our Engagement Team to strengthen Youth Music’s relationships with individual givers. This role will focus on engaging individuals to support our mission, managing relationships with community supporters, and delivering strategies to enhance community fundraising and individual giving.
About You
You are a motivated and relationship-driven individual who is passionate about music and making a difference. You will have a strong ability to engage, motivate and influence prospective and existing individual givers, a strategic mindset for fundraising and supporter engagement, and excellent stewardship skills. Your ability to build lasting relationships with our donors and community fundraisers will be key to your success in this role.
Key Responsibilities
- Create and execute a strategic plan for growing community fundraising and individual giving, and monitor and evaluate the impact of this.
- Take ownership of Youth Music’s guestlist donation initiative, securing gigs to add an optional donation in aid of Youth Music.
- Support the Philanthropy Lead in cultivating major donor relationships and co-investment opportunities with charitable trusts and foundations.
- Support the Ambassador & Supporter Engagement Manager and Philanthropy Lead with administration of onboarding Youth Music advocates and Change Makers.
- Lead on the administration and organisation of community fundraising events/activities. You will support challenge event participants with their fundraising by liaising with them before and after events, ensuring they feel prepared and have the Youth Music resources they require.
- Work with the Communications Team to make the most of the exciting communications opportunities that exist in the run-up to, during and after fundraising activities and events - including helping to collect, create and distribute photos, videos, news stories, interviews and social media posts.
- Lead on Gifts in Wills and Legacy Giving.
- Manage our fundraising reconciliation, carefully producing donation reports and logging donor information on Salesforce.
Other roles will include supporting the Engagement team with an array of day-to-day tasks such as:
- Provide supporter care; taking and responding to supporter enquiries via phone, email or post.
- Work on securing gifts, raffle prizes and other sponsorship to elevate community events and fundraisers.
- Manage the fundraising enquiries inbox and be the first point of contact for receiving donations and giving advice on how to fundraise for Youth Music.
- Contribute to Youth Music’s media channels to promote and support campaigns and events.
- Update Salesforce with accurate information about all donations and fundraising activities, and support others in its training and use.
- Ensure that all fundraising processes are compliant with GDPR regulations and Fundraising Regulator practice.
- Keep up to date with trends in community fundraising, corporate fundraising and charity events.
- Attend evening events as required, including potential travel and overnight stays.
- Be proactive in identifying opportunities for learning and professional development to ensure excellence and continuous improvement.
- Represent Youth Music at events.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
- Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.
Person Specification
Minimum Criteria
- Two years experience of working in a fundraising/similar role.
- Experience identifying and securing new supporters and managing existing donors.
- Experience monitoring, evaluating and reporting against strategic growth plans.
Other Essential Criteria
- Community fundraising events/activities administration experience.
- Have experience in Gifts in Wills and Legacy Giving.
- Experience using Salesforce or other similar platforms.
- You’ll be a great people person, able to engage with members of the public enthusiastically and empathetically.
- You’ll have excellent research skills and careful attention to detail.
- You’ll have a good understanding of the Fundraising Regulator and the Code of Fundraising Practice.
- You’ll be a team player.
- You’ll be methodical and well organised.
Desirable Criteria
- Experience in a youth or music-oriented organisation.
- Understanding of the music education and/or music industries landscape.
- Passion for music and interest in its benefits for young people and society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Outline:
CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.
The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.
Key responsibilities:
Finance
· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.
· Save copies of the Approval Max pdf’s in the Purchase folder.
· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.
· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.
· Update Salesforce to reflect processed sales invoices.
· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures
· Banking of cheques received.
· Perform credit control duties according to the financial procedures manual.
· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.
· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.
· Maintain the Local Authority Finance contacts spreadsheet.
· Assist the Finance Manager with the maintenance of the charity asset register.
· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.
· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).
· Be the key contact for any finance queries.
· Provision of management information and reports as required.
· Any other duties as required in support of the role.
Human Resources
- Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
- Arranging recruitment interviews.
- Sending out welcome emails to new starters.
- Assisting with organising training including group training sessions.
- Assisting with staff surveys and organising social events.
Other duties commensurate with the role as required by CFAB.
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
· Have exceptional written and verbal communication skills.
· Be confident with IT – in particular Excel, Word and Outlook.
· Be personable and confident dealing with a variety of people.
· Be able to prioritise and manage a demanding workload with attention to detail.
· Have the ability to be flexible and also be a team player.
Person Attributes:
Essential:
· Highly organised with excellent attention to detail.
· Good levels of patience and a methodical nature.
· An understanding of the need for confidentiality.
· Showcase impeccable judgement.
· A willingness to be involved in wider team initiatives such as fundraising events.
· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.
Qualifications:
Essential:
· Be educated to A Level/AAT Level 3 or have significant relevant working experience.
Desirable:
· Technical knowledge of an Accounting software (Quickbooks, Approval Max).
· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
· Familiarity with Salesforce.
Additional Requirements
1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
2. Participation in evening and/or weekend events, networking and meetings
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partner.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Individual Giving Manager
Annual Salary - £29,000-£33,000
Weekly Hours - 35 hours (full time)
Reporting To - Head of Fundraising
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work.
You’ll Be Great If...
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Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters.
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Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back.
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Can confidently juggle multiple projects with great attention to detail and top-notch time management.
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Are a natural communicator, able to tailor your message to any audience — from donors to internal teams.
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Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
The client requests no contact from agencies or media sales.
Overall Purpose
To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.
Responsibilities
To lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models.
Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required.
Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact.
Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement.
Performance Management
Collect, analyse, and present relevant data on a quarterly basis to support donor reporting.
Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact).
Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance.
Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.
Relationship Management
Regularly connect and engage with wider Community Foundation network to ensure BLCF’s data systems remain fit for purpose and aligned with sector best practices.
Participate in cross-foundation learning initiatives to stay updated on trends in data-driven grantmaking and impact measurement.
Work with the Head of Business Development to provide insights from donor trends and grant impact data, supporting fundraising and partnership strategies.
Representing the Organisation
Maintain a strong understanding of community and charity sector issues to inform BLCF’s data strategy and grantmaking approach. Ensure relevant insights are shared across the team.
Develop and maintain an appropriate network of contacts within the grantmaking sector across BLCF’s geographic reach.
Serve as a BLCF ambassador, promoting the Foundations values and impact through data storytelling and sector engagement.
Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.
Skills, Knowledge and Experience
Essential:
- Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes.
- Some understanding of the wider voluntary and charity sector.
- Excellent personnel skills and able to work effectively within a small team providing support across a width of areas.
- A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
- Ability to work effectively under pressure and to demonstrate a professional approach in a range situation.
- Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar.
- Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.
- Committed to customer care and the provision of high-quality services
- Detail-oriented
- Punctual.
- Committed to learning and development.
- Ambitious, energetic and with an outward focus.
- Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire.
- Creative and flexible in outlook.
- Strong commitment to the values of the Community Foundation.
Desirable:
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Some prior experience of grant-making or similar work.
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Track record of analysing and presenting data to inform decision-making and improve processes.
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Some previous experience of developing reports and insights for funders, donors, or key stakeholders.
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Research and data analysis; ability to process information accurately and write succinct reports.
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People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
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Understanding of need in the Bedfordshire County.
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Familiarity with legal and financial requirements for charities, community groups and social enterprises.
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Statutory sector experience such as; commissioning / procurement, police, health, etc.
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Proficient in use of Salesforce or similar CRM.
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Some knowledge and understanding of equality issues and legislation relating to the charity sector.
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Current driving licence and access to a vehicle.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position Title: Trust & Grants Manager
Responsible to: Head of Income Generation and Fundraising
Salary: Up to £36,000, pro rata
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 0.8FTE, permanent
Closing Date: 14 May 2025 at 5pm
Interview Dates: 21 & 22 May2025 (via teams)
About Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process:
Please send your application of a CV and Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria detailed below.
We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all cover letters and CVs are anonymised before shortlisting.
Job Description
Reporting to the Head of Income Generation and Fundraising, we are looking for someone with a passion for helping vulnerable young people to achieve their potential and who is excited by playing their part in raising funds towards our £1 million target. Working in our small Income Generation Team, you will have responsibility for writing compelling proposals and reports that showcase the impact of our work. You will have the opportunity to build lasting relationships with current and potential funders, building and stewarding our restricted income pipeline which you will own.
We are looking for someone with a strong track record of securing funding, preferably within the youth, sport for development or health & wellbeing sector. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.
We are a home working charity which is committed to flexible working. We are open to considering different working patterns for this role.
Key responsibilities
Fundraising and business development
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Write compelling funding proposals and cases for support, from £5000 to £100,000s
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Own and grow Trusts and Grants pipeline, identifying and researching new funding opportunities
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Cultivate and steward relationships with new and existing funders
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Represent Trust at programmes, events, funder meetings
Relationship Management
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Build and maintain strong relationships with current and potential funders
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Ensure effective communication with funders, providing high quality reports and updates
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Work collaboratively with internal teams to ensure funded projects deliver maximum, demonstratable impact in line with funder expectations
Managing systems and processes
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Create a calendar of opportunities for grant submissions, ensure application deadlines are met
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Maintain accurate and up to date funder records in Trust’s CRM system, Salesforce
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Maintain efficient systems for tracking applications and reporting
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Work closely with Senior Finance Manager to ensure restricted income is accurately forecasted and updated accordingly
General responsibilities
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To ensure Data Protection procedures are followed at all times
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Role model the Trust’s values and behaviours and encourage individuals to do the same
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To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times
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To contribute to other activities undertaken by Dame Kelly Holmes Trust
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To contribute to organisational effectiveness through positive team working
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To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria: Essential/Desirable
How Evidenced & Assessed: Interview/Application
Proven experience in trust and grants fundraising, securing five and six-figure and multi- year funding partnerships - E (Interview/ Application)
Demonstrable success in developing compelling proposals and reports for funders - E (Interview/ Application)
Strong relationship management skills - E (Interview/ Application)
Excellent written and oral communication skills with the ability to convey impact effectively - E (Interview/ Application)
Highly organised with the ability to manage multiple projects and deadlines - E (Interview/ Application)
Knowledge of youth, sport for development or health & wellbeing sectors - D (Interview/ Application)
Experience of using CRM systems, ideally Salesforce - E (Interview/ Application)
Ability to work effectively with colleagues to establish a collaborative working environment - E (Interview/ Application)
Able to handle significant confidential material and information - E (Interview/ Application)
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders.
A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
The client requests no contact from agencies or media sales.
Database Manager - Fauna and Flora
£50,775
Cambridge / Hybrid
We are delighted to be partnering exclusively with Fauna & Flora, the world's oldest international conservation organisation, as they protect the diversity of life on Earth for the survival of people and planet. Working in close collaboration with local partners worldwide, they drive bold action and lasting impact - and now, they're transforming how they operate to do even more.
We're looking for a Database Manager to champion the roll-out and development of Salesforce, supporting their ambitious Fundraising team. This is a pivotal role in realising the full potential of Salesforce across the organisation - streamlining processes, optimising supporter engagement, and enabling data-driven decision-making.
Why This Role Matters
They're embedding a powerful new CRM platform, and you'll be central to its success. From leading the final stages of their Salesforce implementation to driving its long-term evolution, you'll ensure the system works seamlessly for users, supports income growth, and powers supporter journeys across multiple channels, including Marketing Cloud.
What You'll Do
- Manage, develop, and maintain Salesforce and associated systems.
- Train and support staff, field queries, and troubleshoot issues.
- Drive data quality and GDPR compliance, and support audits and Gift Aid processes.
- Collaborate with fundraising teams to design supporter journeys, improve donor retention, and generate actionable insights.
- Lead process reviews and implement smart solutions that enhance user experience and organisational impact.
- Explore and expand Salesforce functionality into other departments.
What You'll Bring
- Proven experience implementing, configuring, and managing CRM systems, especially Salesforce.
- Confidence in analysing complex datasets and delivering insight-led reporting.
- Understanding of fundraising principles, donor journeys, and supporter development.
- A proactive, collaborative approach and a passion for making technology work for people and planet.
What They Offer
- A permanent, full-time role (37.5 hours/week) based in their stunning central Cambridge office, with hybrid UK working options - more information available on application.
- Competitive salary of £50,775, with 8% pension contribution (after 3 months), life insurance (4x salary), and 25 days' holiday (plus public holidays and office closure over Christmas).
- The chance to shape the digital backbone of a mission-driven charity at the forefront of global conservation.
- A collaborative, forward-thinking culture based in the inspiring David Attenborough Building, a hub for environmental action.
Start date: As soon as possible.
If you're ready to apply your technical expertise to protect the natural world and drive real change, this is your chance.
Apply now and help us power conservation with data.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Engagement Coordinator
Job Description
Job Title: Partnerships Engagement Coordinator (Inspiring the Future)
Reports to: Partnerships Manager
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support.
Remuneration: £24-25k per annum
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.
This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.
Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.
The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.
Exact brief to be finalised with the successful candidate but the role will be expected to:
- Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
- Supporting the engagement of employers and volunteers in special activities within funded projects.
- Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
- Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
- Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Supporting the development of educational resources that provide insight into the world of work and different sectors
- Support the collection of feedback and data after each event to measure impact
- Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
- Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification:
Skills/ Knowledge/ Expertise
Essential
- Minimum one year’s experience in a customer service, school engagement or school-based role
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter setting out your interest in and suitability for the role and a CV.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.



The client requests no contact from agencies or media sales.