Safeguarding Manager Jobs
Day Care Officer – Day Care Centres
Age UK Camden Day Care Centres are looking to recruit Day Care Officers to cover a range of hours and shifts across our two Day Care Centres.
Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events.
We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.
The successful candidate will:
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Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users
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Act as a key worker for individual clients
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Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests.
Salary: Starting at £24,039.18 pa incl. London Weighting for 35 hpw(pro rata for part time)
Hours: We are recruiting for 2 x 15 hours (or 1 x 10 and 1 x 20) in Hampstead
And 2 x 15 and 1 x 20 in Kings Cross
(staff work across both centres so need to be able to travel to Kings Cross and Hampstead)
Contract Type: Permanent
Closing date: Wednesday 25th September 2024
Interview date: TBC
As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Do you want to help build a world where no one feels lonely or left behind?
Do you enjoy digital outreach to connect communities of all kinds?
Do you believe everyone should know how to connect with their community?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator with experience and enthusiasm for community outreach to join a well-established and vital organisation. The Marketing & Communications Administrator reports to the Senior Manager – Children & Community and works in a team alongside the Community Development worker to build and enhance all of T&T’s work. The part-time role combines business and creativity to maintain Time & Talents’ voice and presence, connecting with local children, families, adults and older people in the Bermondsey and Rotherhithe areas – that is to say, all of our neighbours! If you are a good communicator, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Maintain social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
• Collaborate with management team to create effective, engaging reports to a range of funders and other stakeholders
• Lead on community fundraising initiatives with management team support
• Maintain a unified tone and thematic approach across all media and marketing platforms
About you
You are passionate about the power of community to connect and support people, and you like to work in collaboration with others. You have strong written communication skills and a keen eye for creating visually-appealing, engaging content. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 22.5 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 7 th October.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place the week commencing 21 October.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The role benefits from being home based but regular travel will be required to cover Swindon, Bath, Bristol, South Oxfordshire, Bournemouth, Southampton and Brighton.
Occasional travel to other parts of the country will be required. The successful candidate will need to live in the Region.
We estimate 2 days a week travelling and 3 days working from home.
The purpose of the role is to promote continuous improvement of the health and safety practice and culture across Dimensions. This will include advising and providing information to managers, carrying out risk assessments and investigations, and ensuring a programme of safety audits/fire risk assessments is maintained.
Interviews will take place on the 30th September via Microsoft teams.
About the role - Your main duties will include:
- To ensure that a programme of safety audits and inspections, including fire risk assessments, is maintained.
- To support managers in developing health and safety plans to ensure the effective management and good practice in the maintenance of a safe and healthy working and living environment.
- To advise on the management of accidents and incidents in accordance with RIDDOR and other regulations and to provide support in the investigation of accidents and incidents and insurance claims where appropriate.
- To respond to requests for assistance, advice and information on health and safety related matters, referring to appropriate internal and external resources.
- To review health and safety policies and update guidance regularly to ensure that Dimensions remain up to date with legislation.
- To attend meetings within their region to provide advice and guidance and produce regional data to highlight health and safety related issues
- To attend virtual meetings and provide practical solutions working alongside departments to develop health and safety initiatives.
About you - The successful applicant will have:
- A track record in a Health & Safety role
- NEBOSH General Certificate (fire safety qualifications are desirable but not essential)
- Knowledge, understanding and experience of conducting safety audits and inspections
- Knowledge of undertaking fire risk assessments and fire safety legislation
- Knowledge of Health and Safety regulations relevant to Dimensions’ services
- Clear verbal and written communication skills
- Ability to manage their own diary and ensure that audit/fire risk assessments visits are undertaken
- Ability to use and develop skills in the various software applications including Microsoft and other applications used by Dimensions.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
For more information visit www. dimensions-uk. org/careers
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an individual who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term role as a part-time Project Worker in our IntoUniversity centre in North Islington. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
Contract: Fixed term until July 2025, part-time 7.5hrs per week
Start date: As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks.
Working hours
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EITHER 7.5 hours per week across two afternoons: between Monday and Thursday 14:00-18:00 and between Tuesday and Wednesday 13:30-17:3
- OR 7.5 hours one day a week (between Monday and Thursday. The hours would be 9:30am - 6:00pm if you were employed on a Monday or Thursday and 9.00am - 5:30pm if you are employed on a Tuesday or a Wednesday.
Salary
Starting salary is £30,000 (pro-rata)
Pro-rated salary is £6,000 per annum
Location
IntoUniversity North Islington
29 Marriott Road, Finsbury Park
London N4 3QN
Main duties of the role
To deliver the IntoUniversity programmem effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
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To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
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To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
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To update and maintain IntoUniversity displays, publicity and resources.
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To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
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To develop educational resources and worksheets for use across all IntoUniversity programmes.
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To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
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To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
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To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
The PCC of St Olave Hart Street is looking to appoint a highly organised, efficient and personable parish administrator to oversee the day-to-day running of the church and the church office. The church is an active location for worship, concerts, visitors, and other community groups who hire the church.
The person appointed will be a key face of the church and wider community. The church is open for visitors, and the post holder will need to signpost those who seek spiritual counsel. As a faith-based organisation and a place of Christian worship, Trinitarian beliefs are fundamental to everything that is done here. The post holder will be expected to be sympathetic to these beliefs, understand the spiritual life of the church and work within the church’s Mission Action Plan, and other PCC, Diocesan and Church of England policies.
The client requests no contact from agencies or media sales.
About Us
Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
About the Role
We're seeking a driven, empathetic, Programme Officer to help make a difference in the lives of asylum seekers, refugees, and young people in London.
As a Programme Officer, you'll play an important role in supporting our work, from helping recruit and train volunteer mentors to ensuring our CRM system is up to date and being the first point of contact for young people and their families. You’ll also ensure our mentors feel supported and will help them to provide a great experience for the young people they support.
Your role will also involve hands-on activities, like organising half-term trips, running weekly Youth Support Groups, and working directly with young people in temporary accommodation.
About You
You'll be a confident communicator, who enjoys working with people from diverse backgrounds and has a passion for supporting children and young people to improve outcomes. Alongside an excellent ability to manage multiple tasks, you'll also be able to work as part of a growing team. You'll have empathy for people in challenging circumstances such as those seeking asylum, and will be able to demonstrate an understanding of the challenges that young people go through on a daily basis.
Virtual Drop-In Sessions
We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please see the additional information for more details.
Working with Us
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Staff can join free on-site yoga classes, monthly massages and regular ‘Drinks and Links’ sessions with the team and colleagues in similar organisations.
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
- Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
Virtual Drop-In Sessions
We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please get in touch with via email dan @ unfold. org. uk (full address in job pack) if you’d like to attend one of the sessions and we’ll send you the online link and an invite.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Intervention Coach – Young Adults
Full Title - Young Adult Intervention Coach - Targeted Intervention Casework and Street Work.
Location: Tower Hamlets
Contract: Permanent, subject to funding
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)
Do you have the values, personal qualities and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?
Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion?
Do you want to be part of a growing and developing Charity that is ambitious for the young communities that they serve? If yes, then you could be joining our clients innovative, specialist Intervention Team.
Benefits Summary:
·Working in a values-led, award-winning charity with local, national, and international connections.
·25 annual leave days plus bank holidays per year, increasing in year 2.
·A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
·A Pension Scheme contribution of up to 8%.
·A supportive working culture with Employee Assistance Scheme available 24/7.
·Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
·Access to leading organisations and individuals in relevant fields.
·An annual budget of £200 for external professional development training.
·Excellent professional supervision with monthly and quarterly reflective practice sessions.
Who they are:
Our clients is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets, East London.
The role:
As a Young Adult Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each at risk young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.
Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching.
Alongside this you will work with intervention frontline colleagues in tertiary intervention such as knife and gun crime crisis situations as well as working with partner agencies.
Who they are looking for:
You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models, which will underpin their practice, is essential.
To apply: Please submit an up-to-date CV and covering letter.
Closing date for applications: 11.59pm, 24th September 2024.
Interviews:To be held within 2 weeks of the closing date. If selected an initial online short informal interview (approx. 20 mins) and following this, if shortlisted, an in-person formal interview (approx. 40 minutes) at our offices in Aldgate.
They are committed to diversity in all that it does and strongly encourages applications from every part of the communities they serve. All appointments are made on meritThey would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
DBS Requirement: Enhanced DBS
No agencies please.
You may have experience of: youth case work, youth worker, youth crisis management, caseworker, social work, social services, street pastoring, youth centre worker, youth support services etc.
REF-216 370
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving & Legacy Officer - flexible location, including hybrid or remote, with office base in Derby.
Full time role - 37 hours per week
For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.
We are here to help people to live later life well.
Could you be the person to join MHA as our Individual Giving & Legacy Officer as we continue to enable people to thrive in later life?
About the Role
This is an exciting opportunity to make a real difference and play a vital role within the Fundraising team at MHA. You will be responsible for developing and implementing the individual giving programme in line with the wider strategic objectives.
To do this you will manage the direct mail appeals and online campaigns, coordinate the regular giving programme, develop the strategy for the acquisition of new supporters and retention of existing ones, and produce the twice-yearly supporter newsletter. You would also provide additional support for the legacy programme when required.
For more information on the role please see the attached Job Description.
About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs, and be experienced in delivering campaigns and activities on time and within budget.
With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally.
In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.
About us
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.
At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.
We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.
Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.
- High colleague employee engagement scores.
- Highly supportive and compassionate leadership team.
- Colleagues have access to chaplaincy and pastoral support.
- Employee Assistance Programme.
- Independent free counselling and legal advice
- Favourable pension scheme
- Hardship/welfare fund
- Competitive pay and benefits including a discount scheme
- A range of flexible benefits including an option to buy or sell additional annual leave
- Genuine career progression and development.
MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.
“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”
Please provide your full CV and Covering Letter for review.
We look forward to receiving your application
The client requests no contact from agencies or media sales.
Closing Date: 22 September 2024
Interview Date: To be confirmed
Location: Flexible/area-based role covering Birmingham and Solihull
Hours: Full Time, working any 5 days out of 7 (including weekends)
Duration: Permanent
Salary: Retail Band 3, £22,086 - £24,471 per year
DBS Requirement: Enhanced with Adult & Child Barring
“Happy to talk about flexible working”
The generosity of donors and shoppers plays a crucial role in supporting our community, enabling more local people living with a terminal diagnosis to receive the specialist end of life care they need. Our charity shops raise vital funds for Birmingham Hospice. Our retail operation is a community-based shopping experience with over twenty successful shops in our portfolio, that are of the highest standard and are vibrant, inspiring and value for money.
Together we are on an exciting journey to deliver equitable end of life and palliative care to more people across the Greater Birmingham areas and to helps us achieve this vision, we are looking for an enthusiastic House Clearance/Retail Driver to join our busy Retail Team.
Reporting to the Retail Logistics and House Clearance Manager, primarily you will be responsible for supporting our team in providing house clearance services. Other duties include moving stock between locations, PAT testing electrical items (after training) and helping in our furniture shop (in Cotteridge) as and when required. In doing so you will help Retail achieve its income budgets by providing the day-to-day operations to the highest standard, providing excellent customer service to both donors and customers.
Requirements:
· A full, clean driving license and the ability to travel to any of our shops or potential donor’s houses using hospice commercial vehicles is essential in this new role, as is the need to be able to lift heavy loads as the role involves extensive lifting.
· You will assist the Retail Logistics and House Clearance Manager to ensure that the wider retail department is effectively staffed by covering sick leave, annual leave and supporting staff absence for the existing retail drivers, sometimes at short notice.
· You will be passionate, organised, outgoing and motivated
The client requests no contact from agencies or media sales.
The post holder is responsible for the strategic leadership and delivering and developing services across METRO’s Sexual and Reproductive Health (SRH) domain. You will manage a team of managers who run programmes across London and the Southeast, including Hertfordshire, Kent and Medway. You will ensure services remain collaborative, agile, and innovative
Programme
The scope of services includes:
· A busy Sexual Health Office which oversees: Online sexual health testing services and results management, the National Chlamydia Screening
Programme (NCSP), free condom distribution programmes for young people, etc.
· Clinical services such as community sexual health clinics
· Sexual Health Outreach and Community engagement, particularly for young people and vulnerable communities
· Delivering and developing sexual health-focused training when and where appropriate.
Role
In this role, you will oversee a team of skilled managers within their areas of expertise. Consequently, you do not need to be clinically trained. Still, you will need to have excellent project management and people skills, a good understanding of sexual and reproductive health as it is delivered in the community, and experience in managing local authority and NHS contracts and grant-funded projects.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an entusiastic and caring Operations Officer who will be responsible for the day-to-day operational activitites of the organisation focused on patient support and project delivery. The role will involve a close working relationship with our Fundraising and Events Officer, and our Board of Trustees, and will be a pivotal role within our small but mighty organisation. This is an exciting role working directly with multiple stakeholders including our beneficiaries, NHS and scientific collaborators and funders to deliver our values and benefit. You will be a driving force for the organisations mission and making a big difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a fantastic opportunity here at Age UK to join our National Advice Line as a Customer Adviser.
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support. As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
Our team of Customer Advisers are dedicated to providing a high-quality service to those in later life and are passionate about ensuring all callers receive the guidance and support they need. The team handles thousands of calls, emails and webchats each year. Some of these enquiries can be emotionally tough, but there is no better feeling than knowing that you have helped someone.
If you are passionate about helping others while providing an excellent customer service, this may be the role for you.
This role offers hybrid working between home and either our Blackpool office, surrounded by excellent amenities or our Ashburton office, situated on the edge of the beautiful Dartmoor National Park (a robust home broadband connection is essential). The team work from the office at least one day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you will be required to come into the office at least 2 days a week.
Please note that this service is operational every day of the year and the successful applicant will be required to work on some weekends and bank holidays. Currently this is circa 1 in 4/5 weekends.
Must haves:
* Previous Customer Service experience
* Good understanding and practical experience of using Microsoft Office applications including Excel, Word, Teams and Sharepoint
* Previous experience of using multiple IT systems including CRM and other applications at the same time.
* Accurate data entry skills.
* Excellent listening, oral and written communication skills.
* Numeracy skills.
* Confident, professional, outgoing telephone manner.
* Flexible attitude to hours of work.
* Ability to work as part of a team.
Great to haves:
* Customer Service Qualification (Desirable)
* ECDL (European Computer Driving Licence) or equivalent qualification (Desirable)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Goodman Masson are delighted to be supporting a leading Education Charity. This organisation is committed to transforming children's lives through collaboration, delivering engaging learning experiences, and providing exceptional professional development for staff.
They are looking for a Financial Accountant to support their team on a contract for 6 months, with scope for extension.
The Financial Accountant will support the central finance team by maintaining robust financial processes, preparing reports, managing payroll, and assisting with audits, budgets, and income tracking, ensuring compliance with organisational policies and safeguarding standards.
Key Responsibilities:
- Maintain and support robust financial processes in line with organisational policies.
- Prepare monthly cash book journals, bank reconciliations, and balance sheet control accounts.
- Process payroll journals, reconciliations, accruals, and prepayments.
- Assist in preparing annual budgets, forecasts, and management accounts.
- Provide ad hoc financial analysis, bench-marking, and audit support.
- Monitor income, raise sales invoices, and manage debtors and cash receipts.
- Process purchase orders, invoices, payments, and staff expenses.
- Administer bank accounts, maintain cash flow forecasts, and manage corporate credit cards.
- Oversee payroll processes, including overtime records and resolving payroll queries.
- Ensure compliance with safeguarding, health & safety, and data protection policies.
Person Specification:
Essential:
- Part-qualified or working towards an accounting qualification (e.g., ACCA, CIMA)
- Knowledge of financial controls, procedures, and accounting systems
- Experience preparing financial reports
- Strong communication skills and proficiency in Excel
Desirable:
- Experience in IRIS/PSF or the education sector
- Finance or accountancy-related degree (minimum 2:1)
Attributes:
- A self-starter with the ability to prioritise multiple projects
- Committed to professional development and the organisation's mission and values
- Demonstrates attention to detail, integrity, and confidentiality
This role offers an excellent opportunity for career development in a supportive and dynamic environment. We look forward to hearing from candidates who share their commitment to financial excellence and continuous improvement.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
As part of a team across the East Midlands you will manage an existing cohort of approximately 75 active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment.
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the East Midlands area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the lives of individuals? Do you have knowledge of safeguarding, compliance with health and social care regulations, and experience in leadership and service delivery? Do you enjoy engaging, motivating and influencing people?
TPP are recruiting an inspiring and dynamic Head of Service to lead operations, ensuring the delivery of exceptional services for adults, young people, and children.
The Role:
As the Head of Service, you will be responsible for leading a talented team of Locality Managers, ensuring workforce is skilled, competent, and continuously developing. Your leadership will foster positive relationships with stakeholders and communities, ensuring our services meet evolving client needs.
Responsibilities:
- Lead the development and alignment of operational practices to achieve KPIs across adult, children, and young people's services.
- Expand existing services and explore new opportunities for service/product development.
- Write funding applications and proposals to secure resources for new and existing services.
- Manage budgets, ensuring cost-effective service delivery and financial control.
- Drive business strategy to meet organisational targets and standards.
- Ensure compliance with Local Authority Commissioning, safeguarding regulations, and relevant legislation.
- Lead an inclusive approach, engaging clients, families, staff, volunteers, and the wider community in service development.
- Provide effective leadership to Locality Managers and key personnel, focusing on best practices and quality outcomes.
- Build and maintain positive relationships with commissioners, funders, schools, and third-sector organisations.
- Ensure compliance with regulatory standards, such as Ofsted and Care Act regulations
- Engage with the community and professional networks to enhance service reach.
Requirements
- Strong leadership and management skills, with experience in overseeing multidisciplinary teams.
- In-depth knowledge of health and social care regulations, including safeguarding and compliance standards.
- Financial management expertise, including budget development and cost optimisation.
- Experience in service expansion, innovation, and business strategy development.
- Ability to develop and maintain stakeholder relationships, including commissioners and funders.
- Excellent communication and interpersonal skills.
- Strategic planning and problem-solving abilities, particularly in complex or challenging situations.
- Experience in writing successful funding applications and proposals.
- Ability to drive service quality improvements and deliver exceptional customer experiences.
- A proactive approach to leadership, with integrity and accountability in decision-making.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.