Safeguarding manager jobs in westbourne green, greater london

The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.

You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.

We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.

Programme Engagement Lead

Westminster Kingsway College, Victoria, London
£30,000 + 34 days annual leave 
Full-time, permanent 
Apply by: 6th May, 7PM 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.

About Hotel School 

Hotel School is an award-winning charity helping people who’ve experienced homelessness and disadvantage build a new future in the hospitality industry. 
 
We deliver a 10-week programme combining hospitality training, confidence building, and 1:1 personalised support. Students graduate with practical skills, renewed confidence, and real opportunities — backed by our trauma-informed, psychologically-informed approach. 

About the Role 

This is a varied, people-focused role at the heart of our training programme. 
 
You’ll support students through every step - from referral through to graduation - offering emotional encouragement, practical guidance, and holistic support. 
 
You’ll also play a vital role in delivering sessions, liaising with partners, supporting operations, and helping people into meaningful work. 

Key Responsibilities 

• Provide 1:1 mentoring and support for students on the programme 
• Help students overcome barriers (e.g. housing, mental health, confidence) 
• Support training sessions and group activities 
• Deliver employability workshops 
• Coordinate recruitment, referrals, and enrolment 
• Liaise with referral agencies, employers, and support services 
• Maintain accurate records, attendance, and case notes 
• Follow safeguarding procedures and respond appropriately 

About You 

We’re looking for someone who is: 
• Experienced working with people experiencing homelessness and/or other disadvantages or in employment services 
• Compassionate, patient, and calm under pressure 
• Experienced in supporting people facing barriers 
• Highly organised, proactive, adaptable, with great communication skills 
• Able to build trust and communicate well with a wide range of people in person
• Experienced in admin and using systems (MS Office essential) 
 
Bonus (but not essential): 
• Hospitality experience 
• Knowledge of trauma-informed or person-centred practice 

What We Offer 

• £30,000 salary 
• 34 days annual leave (incl. bank holidays) 
• Flexible, hybrid working — some on-site delivery weeks required 
• Pension scheme 
• 1:1 coaching, supervision, reflective practice 
• Staff wellbeing support (EAP, socials, yoga) 
• Blue Light Discount Card 

Commitment to Diversity 

We welcome applications from people of all backgrounds, and especially encourage people with lived experience of homelessness, disadvantage or marginalisation to apply. We’re committed to building a team that’s inclusive, supportive and reflects the people we work with. 

How to Apply 

Please send: 
• A CV (max 2 pages) 
• A Supporting Statement (max 350 words per question) answering the three questions below.
 

Deadline: 6th May, 7PM 
Informal chats available — please contact Zoe. 

We understand AI can be a helpful tool when writing applications but we really value responses that feel personal, reflective, and show us why this role matters to you. 

Supporting Statement Questions 

You can draw from paid work, volunteering, or personal experience. 
 
1. Why Are You Applying for This Role? 
What excites you about Hotel School and this opportunity? 
 
2. Supporting People Through Challenges 
Tell us about a time you helped people or a person facing barriers (e.g. housing, confidence, mental health). 
 
3. How does your previous experience prepare you for this role? 
Please refer to the detailed job description and share examples that show you're a good fit. 

Safeguarding 

This role requires an enhanced DBS check. Hotel School is committed to safeguarding and to creating inclusive, safe environments for all. 

About the role:

The Newham Visiting Support Service provides intensive floating support for individuals who have experienced homelessness in the borough. Newham Visiting Support Team works across 5 Housing Management Organisations (HMOs) in the London Borough of Newham.

This role sits within a dynamic and collaborative service that plays a crucial part in Newham’s wider housing pathway. Working closely with local partners, the team delivers intensive, short term resettlement support to people transitioning from temporary accommodation into private rented housing. The service exists to help reduce the risk of repeat homelessness and support people in building independent, stable lives. By promoting social inclusion and practical independence, we aim to create lasting impact and improve wellbeing for each person we support.

As a Resettlement Worker, you'll be central to this mission. You'll be supporting up to 15 clients at a time as they take the next step toward secure housing. Your work will be varied and meaningful: helping people maximise their income, manage tenancies, set up essential utilities, and navigate relationships with landlords and key local services. You’ll create personalised support plans that connect clients to the right networks, encouraging independence while building their confidence and resilience.

This is a role for someone who brings empathy, problem solving and a strong understanding of the barriers people may face when accessing housing and support. You'll be part of a committed and supportive team where collaboration is key, and where professional development is actively encouraged. Whether it's gaining experience in homelessness prevention, expanding your knowledge of housing systems, or progressing into leadership, this is a place where your impact matters and your career can thrive.

About you:

• A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• An understanding of the private rented sector market and ability to broker safe and affordable Move-on options.
• A proven ability to create and deliver SMART Resettlement action plans with clients through high quality risk and needs assessments.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A working knowledge of Housing Management as applied to a residential setting, and / or client’s move on accommodation.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Thursday 8th May online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.

In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.

“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would.” Aspirations Lead.

For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.

The role 

With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels, and our website. 

You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.

Responsibilities 

• Reaching more underserved young people 
• Telling the TTF story
• Teamwork in outreach
• Attention to detail across data and administration 

We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role. 

Your experience

• Writing engaging and inspiring copy for various purposes and digital channels
• Managing and creating content for social media channels
• Proven track record in a digital communications role, with experience of delivering against targets
• Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
• Development of effective mail delivery systems
• Management of high-volume data - keeping accurate records and information from different sources 
• Working remotely or in a hybrid environment
• Supporting a team that manages different projects with competing priorities to achieve their communications goals

This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.

In our job information pack you can also read our advice on using AI in your application. 

We also offer 28 days holiday + bank holidays (as we close for the Christmas period). 

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks. 

The Early Intervention Practitioners will provide preventative, early intervention support to children, young people and their families in primary schools in Runnymede, Waverley and Surrey Heath, through delivering a range of evidence-based interventions to enable each young person to realise their potential, cope with the normal stresses of life, work productively and fruitfully within their school, and make a positive contribution within their community.

Responsibilities

Design, deliver and review evidence-based interventions for children and young people which aim to improve mental health and well-being and build on existing strengths

· Assess the needs and strengths of the referred young person and help them to identify individual goals to achieve desired change (Goals Based Outcome Assessments)

· Provide support to young people facing a wide range of issues, in both one to one and group settings to address emerging needs and help build resilience, develop coping strategies and improve their mental health & wellbeing

· Provide advice, guidance and signposting through a range of activities, to young people and their families, that will connect them to resources that will support young people’s wellbeing

· Gain input from and provide input to parents and carers regarding the support offered to their children and young people, recognising the valuable role they play in their child’s wellbeing

· ​To operate at all times from an inclusive values base, which recognises and respects diversity and ensures all work is sensitive to a range of ethnic, cultural and religious groups, is gender sensitive and anti-discriminatory

Develop and maintain relationships with key school staff in primary schools and Schools Based Needs Team

· Work collaboratively with pastoral staff in school, Surrey Wellbeing Partners, Surrey and Borders NHS Partnership, Surrey Children’s Services, local Mental Health Support Teams and other community-based services to provide the most effective service for children, young people and families

· Ensure that children and young people with more intensive support needs are put in touch with relevant Intensive Intervention services (whilst continuing to provide support until the intensive support is in place)​

Impact, Monitoring Evaluation and Reporting

· To record accurately individual engagement and evidence of change using appropriate outcomes data to ensure support programmes can be accurately monitored and evaluated

· To record all activities and administration associated with support provided to a child/young person

· To collect and share case studies that demonstrate good practice and the impact of interventions on outcomes for children and young people

· Work with colleagues and line manager to ensure that your work is aligned to organisational strategy, key objectives and annual plans and budgets

Organisational requirements

• Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.

We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

• You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

We are looking for a dedicated and passionate Project Worker to join the Lucy Faithfull Foundation’s Children & Young People’s Team. Our work makes meaningful and lasting difference to young people’s lives by preventing harmful sexual behaviour and by responding to incidents to restore safety and promote positive outcomes.

This new Project Worker role will support the delivery of a varied range of projects across our young people services, also offering opportunities to contribute to the development of exciting, new, youth-led initiatives. As part of your role as Project Worker, you will support in the development and delivery of our young people’s website, Shore, as well as providing non-judgemental and anonymous advice and support via our chat and email service.

We offer a welcoming and supportive environment, with access to excellent one-to-one and group supervision to develop your clinical practice. This is a varied and highly rewarding role, where you will be supporting our approach to youth participation and advocacy.

Alongside hybrid working, this role will be based at either our office in Bromsgrove, Worcestershire or Epsom, Surrey.

We offer the following benefits:

- Hybrid working (with a minimum of 2 days in the office after one month in the position)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of Benenden medical cover

If you're interested in hearing more, please download our job pack.

#projectworker #youthprojectworker #youngpeople #youthwork #projects #clinicalpractice

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 2nd May

Interviews: Thursday 8th May

About the role
As Head of Communications and Marketing you will lead the communications team to deliver a high-impact strategy to promote the work of the Foundation. You will manage the continuous evolution of the Foundation’s profile and brand, coordinating and delivering compelling content for a range of audiences across all channels. You’ll work closely with senior leadership to align the Foundation’s goals to the work of the team to support the delivery of our mission to empower women to start, grow and sustain successful businesses. For full information on this role, please download the job pack.

What the Foundation can offer you
A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.

About the Foundation 
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.

Since 2008, our training and mentoring services have supported 300,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.

Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.

We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to income generation.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.

You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.

You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters

You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate

Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Applicants who are based in the UK, EU, Middle East and Africa (EMEA) are welcome to apply. Please note, however, that the listed salary is in reference to UK based applicants.

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Child and Vulnerable Adult Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will You Make a Difference? 

Amna is seeking a compassionate and experienced Arabic speaking facilitator to join Amna’s team of trainers, with therapeutic/clinical background. As a Trainer & Facilitator your responsibilities will involve delivering training sessions and group facilitation to support and create learning spaces for training participants on themes centred around trauma and identity informed psychosocial healing care with displaced communities. The role holder is expected to work on multiple responses, and will lead Amna’s Gaza and Syria responses, while working closely with Arabic speaking team members.  

Amna’s identity and trauma informed approach is centred around community healing practices with communities that aim to restore participants sense of safety, belonging, agency and joy. Amna services are co-created with the communities being worked with and we prioritise refugee participation and leadership in service design and delivery wherever possible. 

The role holders need to have experience working with communities affected by adversity, including displacement, war and conflict, poverty, abuse or marginalisation. Given the nature of Amna’s work in emergency settings with displaced communities, applicants need to be comfortable working in environments where there is uncertainty, change and exposure to distress.  

Specifically, successful candidates will have a strong experience in following areas: 

1. Work with children and families in an emergency context; 

1. Therapeutic experience – Individual and Groups; 

1. Community work experience; 

1. Designing and delivering trainings across different context; 

Amna will train role holders in Amna’s training and facilitation approach.

Responsibilities include: 

• To deliver high quality, interactive trainings in person and online.   

• To lead on Amna’s Gaza and Syria responses, working closely with a diverse, cross-cultural team and partners.  

• To develop Amna’s training materials including engaging content, structure, visuals and activities.  

• To provide ongoing support to Amna’s training participants from a range of countries on how to set up safe, community healing spaces with displaced communities.

• To facilitate learning and support groups for Amna training participants.   

• To coordinate the preparation and delivery of in person and online trainings.  

• Outside of Amna’s trainings, to maintain engagement with Amna’s training participants to share and exchange learning. 

• Travel to various countries to visit, train and observe partner organisations.

• To work in collaboration with all departments within Amna to achieve Amna’s objectives. 

  Qualifications and Experience:  

• Minimum three years of experience working therapeutically with communities affected by adversities. 

• Minimum three years of experience delivering therapeutically informed community programmes in emergency or acute contexts using creative tools. 

• Experience working in a therapeutically informed way, e.g. working with sensitivity to the needs and experiences of the communities worked with.   

• Comfortable working in English – spoken and written.  

• Comfortable in designing and delivering content in Arabic.

• Confident computer skills, especially in Microsoft Office and PowerPoint.  

• Able and willing to travel for work (if you have travel restrictions to some countries, please notify us in your application).

• Right to work in the country of residency.  

Desirable: 

• Life or work experience with refugee or/and displaced communities. 

• Education or experience in psychology, social studies such as community work, social work, intercultural education, or creative healing practices. 

• Therapeutic training (minimum 2 years training). 

• Work experience coordinating / project management role. 

• Experience in delivering trainings to groups with mixed genders, languages, cultures, ethnicities, religions, (dis)abilities. 

Work Location and Environment  

This role is a remote job opportunity, and open to applicants in the UK, EU, Middle East and EMEA region.

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement, especially individuals from Palestine or individuals with experience working on living in Palestine.  

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.