Safeguarding Lead Jobs in North West

RiverCare & BeachCare Programme Officer (East of England)

Salary: £29,840 p.a.

Contract: Permanent

Hours:  37.5 hours per week

Location: Home-based with regular travel in the East of England, and occasional travel nationwide.

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.

The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.

The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.

You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.

You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.  After reading the application information, if you would love to work with us, please continue to apply. 

As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.

The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.

For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

As we enter our 16th Birthday year, We Are Survivors are currently looking for an individual that has the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Greater Manchester and Merseyside estates (on a part-time basis). As we continue to provide services in prisons across the Northwest.

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we need your help delivering these services in the following estates:

· HMP Garth.

· HMP Hindley.

· HMP Haverigg.

Believe you are right for this role?

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting.

In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £27,810; 33 days annual leave (increasing annually by 1 day to max of 30 days); birthday leave; company sick pay; monthly clinical supervision; pension contribution; a range of training opportunities; and access to different benefit schemes.

Note: salary and annual leave is based on WTE. We may also consider the opportunity to job share.

If this is a role that you think you could achieve great things in, then we want to hear from you.

Closing date for applications is: 13/03/2025 at 6pm.

RiverCare & BeachCare Programme Officer (30 hours)

Salary: £23,872 p.a. pro-rata (£29,840p.a. FTE)  

Contract: Permanent

Hours:  30 hours per week

Location: Home-based with regular travel in the East of England, and occasional travel nationwide.

We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off; Extra days leave for travelling using alternatives to flying; The opportunity to join the UK’s first net carbon pension scheme with 8% employer pension contributions; A core hours system of working and enhanced family friendly policies.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world facing huge environmental challenges, the work we do has never been more important or more urgent. This is a fantastic opportunity for a talented and enthusiastic Programme Officer to join our RiverCare & BeachCare programme, run by Keep Britain Tidy in partnership with programme funder Anglian Water.

The successful candidate will be joining a long-established programme which works with a large network of community-led volunteer groups throughout the region. Groups take practical action to protect and enhance their local watercourses and coastlines. The programme aims to inspire people to gain a sense of community ownership of local blue spaces through training and support to become empowered, self-organising volunteer groups.

The successful applicant will be joining the team at an exciting time of programme development, as we look to increase learning and advocacy for environmental stewardship and sustainability. You will have experience of volunteering or volunteer coordination, working with communities and a wide variety of partner organisations, and hold a good knowledge of ecological challenges, ideally in the water and marine environment.

You will be an effective communicator, organised and able to manage your own time. You will be knowledgeable in matters of volunteer health and safety, data protection and safeguarding, with strong skills in using IT to support with the administration required for successful programme delivery.

You will be working as part of a regional and national team. Some travel within the region will be required, as will occasional weekend and evening work.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description.  After reading the application information, if you would love to work with us, please continue to apply.

As part of the application process you will need to answer 3 questions and submit your CV - these will be reviewed based on the criteria found in the person specification. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and not excluding any community. Please note that this information will be held separately and securely.

The deadline for applications is 9am on Monday 10th March 2025. Keep Britain Tidy reserves the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we ask that you please submit your application as early as possible.

For successful candidates, interviews will be held via Microsoft Teams on Thursday 20th and Friday 21st March 2025.

Environmental change is affecting us all and we know that a diverse workforce yields best results. We want people from all backgrounds to be part of the solution. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all staff and welcomes applicants from all backgrounds. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Context and Background

Job title: Supporter Care Advisor

Directorate: Income Generation

Team/Department: Supporter Care
 

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The Supporter Care Advisor sits within the Supporter Care team. This is one of the customer care focussed teams within the Supporter Services department, which is part of the Operations structure, within the Income Generation directorate.

This role is important because it is the first point of contact for the many thousands of people who get in touch with the NSPCC each month. Whether by email, phone call or letter, this might be the only contact that person has with the NSPCC. For this reason, the team take every opportunity to give our supporters a personal and rewarding experience,

making sure they go away feeling more engaged with our work and knowing how much we genuinely value their support.

As Supporter Care Advisor not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your fundraising experience with a sector leading team.

Join us at this exciting time and you will become part of an expanding team that cares about the work they do and the people they work with. You will discover opportunities to grow, along with challenges and a shared purpose that will bring the best out in you. And you will get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

Supporter Care services are the first and comprehensive point of contact for supporters and people wanting to find out more about the NSPCC’s work. They are responsible for providing a proactive and high-quality service to help inspire people to give (and continue to give) to the NSPCC’s work. The knowledgeable frontline team handles supporter enquiries, administrative matters and deal with any complaints. The team represents the NSPCC and Childline services and is able to discuss our work and its impact on children in an engaging and enthusiastic manner.

Key relationships - Internal

The post holder will report to a Supporter Care Team Manager.

It is expected that the post holder will have contact with colleagues working in other teams, working cross-departmentally and cross-functionally to ensure that the supporter experience is managed and developed in a way that maximizes supporter retention for the NSPCC.

In addition the post holder will work closely with the Quality & Development Manager, Associate Head of Supporter Services, And other Income Generation Teams

Key relationships - External

It is expected that the post holder will have contact with service users, supporters, potential supporters and members of the public.

Main duties and responsibilities

• Responding to a range of enquiries, including those from supporters and potential supporters (e.g. standard requests for information) and cross referencing correspondence received to individual case files. Recording these details accurately on the NSPCC system(s).

• Contribute to the NSPCC’s reputation and public relations by delivering high quality customer service.

• Knowing how to appropriately handle sensitive and confidential information as this role will have access to the same CRM system that is used by the NSPCC helpline.

• To share appropriate messages and stories with supporters to inspire them to continue supporting our work with children and young people.

• To proactively take steps to improve knowledge and understanding of supporters through developing the NSPCC relationship with them.

• Delivering warm, outbound stewardship calls. Supporting NSPCC campaigns by championing them with supporters and potential supporters.

• Action the administration of supporter requests and general donation queries, for example, updating personal details, mailing preferences and setting up or changing direct debits. Taking financial and personal details for e.g. contact details from supporters and recording this on the system.

• Provide support to the NSPCC Team Managers in the administration of the duty system for the Supporter Care Team.

• Assist the Supporter Care Team Manager in providing efficient administrative support to the team and wider function, including the embedding of new products and services.

• Working within NSPCC policy, procedures and standards. Assisting with invoice activities and the provision of purchasing activities such as ordering and maintaining stationery and other office supplies, for example.

• Collect/collate and input data from team and other sources as required by the Supporter Care Team Manager, team and/or directorate and national functions and produce basic statistical reports.

• Speaking to supporters about their legacy, handling sensitive information and correspondence in relation to this, for e.g. letters from Will executives.

• Troubleshoot minor computer problems for the team, taking advice from the Business Systems and Analysis team as necessary.

• Provide support as required to other sites in their administration activities.

• Receive clients and visitors to the office and direct them or inform colleagues of their

  arrival as appropriate.

• Ensure that appropriate security measures such as signing in and out and wearing visitor passes are followed.

• A commitment to safeguard and promote the welfare of children and young people

Responsibilities for all Staff within Income Generation

• A commitment to safeguard and promote the welfare of children and young people.

• To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the

  NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance.

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

  Person specification

1. Excellent interpersonal and customer service skills: able to communicate accurately, clearly, concisely, with colleagues, service users, members of the public and outside agencies with integrity and good judgment on the telephone and in writing.

2. Experience of working in an office environment providing secretarial/administrative support.

3. Ability to prioritise, manage own workload and work to deadlines.

4. Ability to build, manage and develop relationships and work flexibly, as part of a team.

5. Ability to follow guidelines and procedures and to work to set standards without supervision. As well as deal appropriately with sensitive and confidential material.

6. Excellent written and oral communication skills: ability to write emails, letters and notes of meetings clearly, concisely and accurately, and input information accurately into the database. Dealing effectively, efficiently and appropriately with supporters, staff, senior managers and external organisations.

7. Basic numeracy skills in order to collect/collate statistical information accurately.

8. Experience in delivering high standards and meeting KPIs within a customer focused environment.

9. Ability to successfully negotiate with others to achieve desired outcomes.

10. Ability to adapt and work within a service area using new technology. Knowledge and experience in using Windows-based software packages and Outlook

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Location: London or Manchester with some remote working flexibility

Contract type: Permanent, full-time at 37.5 hours per week (would consider a fixed-term secondment)

Start date: Required as soon as possible 

About Unlocked

Unlocked Graduates exists to break cycles of reoffending. Currently prison isn’t a place which successfully does this – the average prisoner has 16 previous convictions and 55% of those released from short term sentences reoffend within one year. The work we do is both extremely challenging and massively urgent. We aspire to have deep impact on the landings of individual prisons, but also breadth of impact through the whole sector, and society at large.

Since 2017, we have sought to lead this change by recruiting, training and challenging the best graduates in the country to become prison officers. Our two-year programme has put the role on the map as a career where the best people can develop extraordinary leadership skills whilst making a real difference. We are established as a Times Top 100 Graduate Employer, and recognised in the UK and internationally for the impact our participants have on the landings.

We know that we will never achieve change on our own. Real, long-term change depends on our ambassadors – those who have completed the programme and are driving impact across the criminal justice system. To be an Unlocked ambassador is to be part of a movement for change: Whether they stay on the front line, shape national policy, or lead work in the wider sector, they draw on their shared experience to push for meaningful reform. By supercharging their collective expertise, we are building the momentum needed to transform prisons and break cycles of reoffending.

Our mission

The mission of Unlocked Graduates is to break cycles of re-offending by developing outstanding individuals to lead rehabilitation in prisons and throughout society.

About the role

Our ambassadors are connected by a powerful shared experience, deeply held values, and a collective commitment to furthering our mission. The Ambassador Network Manager role is integral to harnessing this potential, ensuring our growing community remains engaged, connected, and empowered to make an impact.

We have strong engagement across the ambassador network and work closely with this community involving them in our programme, and supporting them to tackle cycles of reoffending in whatever path they choose. We have made a significant strategic commitment to investing in a purposeful, high-impact ambassador network; one that fosters connections, empowers ambassadors to thrive in their careers, and drives collaboration across the sector.

As our network grows, this role needs to go beyond one-to-one relationship management, applying community organising and self-sustaining network-building principles to ensure ambassadors can support and mobilise each other. Our strategy is evolving at pace, so we’re looking for someone who can test and trial new approaches to engagement, bringing fresh ideas and adapting quickly.

We are looking for someone with proven experience in relationship building and community management, with a drive and enthusiasm for growing our network to have impact.

For more information about the role, please see the job description below.

For further details and to apply, please click the apply button to be re-directed to our jobs portal.

Closing date for applications: 26th February 2025.

Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of faith-formed leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faithformed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter. We work in partnership with organisations that have the capacity to enable long-term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict.

Our partners include universities, seminaries, houses of worship, faith based and nongovernmental organisations, located in a range of the world’s most divided contexts. RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.

As RCF enters this exciting stage, there is huge demand for our support in a wide range of global contexts, and our key challenge is to ensure we have robust institutional capacity - systems and procedures - to attract and effectively administer growing levels of investment.

 As RCF attracts multi-year funding from a wider range of partners – including large grant providers and high-net-worth individuals - we need greater financial management capacity to ensure we are managing our resources responsibly and effectively. There will therefore be a strong focus on managing RCF’s finances – and strong experience in this area will be essential. There is also a focus on wider aspects of our operations and human resourcing. 

The jobholder will work closely with the Co-Director (Strategy and Organisational Development) receiving support and encouragement where required and always with the opportunity for personal growth and growing responsibility.

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do 

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

A major strategic priority is to grow geographically in Liverpool - which this role will play a pivotal role in achieving. Following the successful launch in January of our first ever face-to-face programme outside of London, in the Speke area of Liverpool, we hope to continue reaching more areas in Liverpool where there is great need and fostering new partnerships. We expanded beyond London during the pandemic with online tuition and have since grown across the Midlands and the North. This is our second dedicated role outside London, and the first in Liverpool. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.

The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.

The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils. You will have the chance to be creative in shaping and adapting our programmes to meet the specific needs of families in Liverpool City Region.

We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and is familiar with the Liverpool area in particular but broader knowledge of North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.

Location of candidate

Must be based in Liverpool. 

Job Details

Please see attached job specification for full job details. 

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job Purpose of Senior Administrator:

To provide high quality administrative support to the Discharge from Hospital Team – this will be a team based between Manchester Mind and Gaddum.

Your role will provide much needed support for monitoring, data and evaluation requirements of the service and the management of inbound webform referrals (including outcome/ feedback forms on our case management system).

You will also respond to or delegate emails and voicemails to the service appropriately, requiring a good knowledge of the service. You will also support the Service Manager with the improvement and development of administrative and reporting functions.
 

Main Duties and Responsibilities

Administration and Project Support

• To complete specific tasks allocated through work plans and project plans, independently.

• To manage resources of the service, maintaining the resources folder, ultimately ensuring people have the right information where and when they need it.

• To amend and update resources as needed on Canva, developing and updating them as required.

• Support the development of communication materials including Easy Read Guides with support from Service Manager.

• To coordinate the arrangement of meetings, conferences and other events.

• To minute and keep a record of meetings as required.

• To manage the purchasing of service and employee resources as required using Gaddum finance processes.

• To curate online resources, internally and externally.

• To develop and maintain administrative systems as needed.

Reporting and Monitoring

• To compile data as requested to assist in the production of monthly and quarterly reports as requested following standard operating procedures

• To run reports as appropriate using agreed databases (such as, but not limited to, NHS and Local Authority) databases.

• To build, run and amend reports to meet changing reporting requirements.

• To ensure data relating to client contact are accurately recorded on our case management system (such as, but not limited to, referral and feedback forms).

• To use Microsoft Excel and any other appropriate system to review and manage reports in line with data reporting requirements.

• To input outcome monitoring forms accurately on to case management systems from a range of mediums including online forms, paper form and other formats as preferred by the client.

• In respect of data entry, identify and support the organisation’s migration into technological solutions that remove the need for third person data input.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Managing referrals and maintaining records

• Process inbound webform referrals, checking for accuracy, duplication and completeness of data.

• Support, alongside colleagues, the development of referral routes that align with service needs.

• Identify gaps in completeness of data for reporting requirements and develop solutions to address them going forward (e.g. identifying training options to upskill colleagues).

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework. Communication with clients and professionals

• Managing team inboxes, responding to emails as appropriate and delegating communication to appropriate colleagues.

• Respond to voicemails as appropriate, ensuring people receive a timely and professional response and resolving issues with as fewer contacts as possible.

• Contact clients for feedback, where appropriate, and accurately input feedback into outcome monitoring fields.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

This is an exciting new role to both support the coordination of existing ‘leaders in advocacy network’ and to coordinate and lead the project developing a membership body for the group to transition to. The postholder will work with the Advocacy Programme Lead, members of the leader’s network and other key stakeholders to understand what is most needed from a membership/professional body for advocacy providers, develop and launch that offer.

Our nationally recognised advocacy programme seeks to support best practice in the commissioning and delivery of independent advocacy, so that people who draw on advocacy get the support they want and need, in the way they want and need it, when they want and need it.

The role is a 12 month fixed-term contact and there will be a review at the end of 12 months to review the feasibility of continuation of the contract.

Role descriptions

Project Coordination

• Update and deliver project plan putting in place effective project management systems and processes
• Report on progress, risk and issues and work with the Advocacy Programme Lead to address
• Work with Advocacy programme Lead to coordinate and manage the project as a whole, working with network members and other stakeholders to develop and deliver against project plan
• Proactively plan and attend network meeting programme, and task and finish groups, working with partners and  stakeholders including agenda setting and note taking
• Set up and maintain a members and stakeholders contact list (CRM system)
• Provide constructive and regular communications to network members and Partner organisations
• Actively seek to improve key programme business processes, seeking innovative solutions, updating and streamlining on an ongoing basis to make them more accessible and realise efficiencies
• Ensure the safe and secure handling of personal or sensitive data, making sure arrangements are always compliant with NDTi’s policies and the Data Protection Act (GDPR). Update Data Sharing Agreements with Partners and ensure the relevance and accuracy of Privacy Policies for network members. You will be the key contact for compliance and breach reporting, escalating to the nominated Data Controller where necessary
• Coordinate additional meetings and conferences as required

Relationship management and representation

•  Build and maintain relationships with core advocacy leader network members
•  Act as key point of contact for the project with advocacy providers and stakeholders
• Develop new relationships across the sector with leaders, policy experts and wider stakeholders
• Lead on regular communications and transparency across network
• Manage stakeholder expectations being aware of potential areas of conflict or differences in opinion
• Attend and contribute to external meetings with various partners, influencing processes, capturing and completing actions
• Create a range of documents, resources, and systems, negotiating deadlines and responsibilities.
• Work in ways that ensure the project maintains a reputation for high quality delivery and support
• Set up and manage a member’s online space

Research and Feasibility

In partnership with the advocacy Programme Lead design and carry out an options appraisal to understand and present options and associated costs and methodologies for delivery of an advocacy membership body. This will include, but not be limited to:

•    Exploring different models of membership bodies
•    Research and present different fee models
•    In partnership with the sector explore and present options for a membership offer

Organisational and other responsibilities

• Represent NDTi as required, ensuring NDTi is presented as a values-driven, innovative, and high-quality organisation that is up to date with policy and practice and delivers effectively
• Work proactively with colleagues and teams across NDTi, contributing to organisational life and actively participating in meetings and events
• Ensure all organisation systems and process requirements are followed, supporting business and financial operational management of NDTi, adhering to all aspects of the Staff Handbook and relevant policies and procedures.
•  Undertake other reasonable requirements of the organisation in line with the purpose and spirit of this role description and the wider purpose of NDTi

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Subject knowledge and experience

• A minimum of 2 years’ experience supporting complex or large-scale, multi-agency projects in the public or private sector within employment, social care, education or health (e)
• Experience of planning, developing and delivering project plans and scheduled tasks (e)
• Experience of producing a range of high-quality reports and communications (e)
• Experience of working in partnership with other organisations and parties (e)
• Awareness and working knowledge of effective programme and project management approaches, techniques and tools, including risk management, process improvement, assurance or audit (e)
• Personal experience of providing or using advocacy services giving you a unique understanding of the sector would be advantageous but not essential (d)
• It would be advantageous to come with experience and knowledge of the advocacy sector and/ or membership/professional bodies (d)

Values and behaviours                                                                                                                             

• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively always reinforce NDTi’s values & behaviours framework. You will challenge behaviours and attitude that serve against NDTi’s values and inclusive culture (e)

Core Competencies                                                                                                                            

• Demonstrative ability to work independently using your own initiative and comfortable with lone-working (e)
• Can proactively apply initiative to solve problems and improve systems, practice and processes (e)
• Excellent planning and organisational skills with an eye for detail (e)
• Strong interpersonal and communication skills with the ability to communicate clearly in both written and verbal formats, to a wide range of people (e)
• Ability to manage own workload and prioritise tasks independently knowing when to seek help and support from others (e)
• Ability to take complex information and present in a way that everyone can engage with and understand (e)
• Work effectively as a team player (e)
• An inclusive approach to involving others in discussions and project work, respecting diverse views and perspectives, role modelling NDTi’s values and behaviours, and ensuring individual needs are met (e)
• Ability to work flexibly in an everchanging landscape and anticipate subsequent risks
• Willingness and ability to build and maintain your understanding of the advocacy sector and relevant legislative framework, policy and practice (e)
•  Advanced knowledge of Microsoft Office (collaboration platforms), project management software, collaborative platforms and a commitment to mastering relevant new technologies (e)

Location: Remote working in the UK, with occasional travel to London

Responsible to: Director of Fundraising

Contract: Full-time/Permanent, 37 hours per week

Salary: £31,875 per annum rising to £34,500 per annum after a year of service

Advert closing date: Friday 28 February 2025 at 5PM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible

We’re looking for an individual with experience working with high-value supporters andstrong relationship-building skills to become our new Philanthropy Manager.  If you’re looking for a new challenge and perhaps want to take skills from other forms of fundraising and bring this into the role, do join us to help establish a strong philanthropy fundraising operation within Speakers for Schools.

As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks. 

If you’re an enthusiastic, self-motivated, team-player with experience of fundraising, ideally from major donors, then this is the role for you.  You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts.

Your role as Philanthropy Manager will be to help identify, cultivate, ask and steward philanthropists, working with the Director of Fundraising, Fundraising team, colleagues and volunteers to ensure they are solicited to the highest possible standards.   The team will support you and there’ll be training on offer to help you succeed.

If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.

About You:

• Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement.

• Have the ability to raise income from HNWI, manage a philanthropy portfolio of established and new donors, achieve targets as part of a fundraising business plan.

• Have experience of compelling proposal and report writing for a fundraising audience.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays (with
• Morning of your birthday off
• Pension scheme
• EAP Scheme
• 3 voluntary days per year
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• £500 a year training allowance
• Death in Service (4x Salary)

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

The Application Process:

Please apply as soon as possible by submitting your application.

The deadline to submit your application is Friday 28 February 2025 at 5PM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Are you a strategic thinker with a passion for building high-impact corporate partnerships? Our Marketing & Communications team is looking for a Corporate Partnership Marketing Manager to develop and execute powerful communication strategies that amplify our partnerships, extend our reach, and create meaningful engagement with key audiences.

As the Corporate Partnership Marketing Manager, you'll take the lead in shaping and delivering strategic marketing and communications plans for high-profile corporate partnerships, including Superdrug, SPAR UK, the Gas Distribution Networks, and the National Garden Scheme.

Reporting to the Senior Marketing Manager, Marketing Campaigns, you'll collaborate across internal teams and work directly with corporate partners to craft compelling narratives, drive impactful campaigns, and ensure seamless integration of partnership activities across all channels. Your work will not only strengthen brand alignment but also help us reach more people affected by dying, death, and bereavement.

Main responsibilities:
- Create and execute communication plans that maximize visibility and engagement for our corporate partnerships.
- Work closely with PR, social media, content, creative, and paid media teams to ensure seamless marketing integration.
- Develop engaging narratives and marketing materials to showcase the impact of our partnerships.
- Act as a trusted advisor to corporate partners, providing expert marketing and communications guidance.
- Drive media coverage and leverage key brand moments to enhance awareness and engagement.
- Track and report on key marketing KPIs to refine and optimize partnership strategies.

Key Criteria:
- Proven expertise in integrated marketing campaigns. Experience in corporate partnerships, charity partnerships, or commercial organizations would be preferred.
- Ability to build strong relationships at all levels and influence key decision-makers.
- Strong understanding of digital, media, and brand partnership strategies.
- Ability to develop compelling brand narratives and problem-solve complex challenges.
- Adept at managing multiple projects, priorities, and stakeholders simultaneously.
- Experience in tracking marketing effectiveness and adjusting strategies accordingly.

Please see the full job description .

Application & Interview Process:
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Feb 23, 2025.

Salary: £35,530 - 39,474 per annum
Contract: Permanent, full-time (35 hours per week)
Location: Home-based with occasional travel. You can work from our offices in a hybrid model if preferred.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We are delighted to be recruiting for a visionary, mission-driven leader to join Mary’s Meals UK, as Executive Director. Reporting to our Board of Trustees and Chief Growth Officer – MMI, you will provide inspirational strategic and operational leadership to Mary’s Meals UK (MMUK), to drive and lead ongoing growth and innovation, as we strive to grow our movement and raise awareness and funds, on a national scale. With an entrepreneurial approach to growth, you will be bold and brave, seeking new opportunities and partnerships to foster growth, whilst nurturing our existing, deeply committed supporters.

As Executive Director, you will demonstrate strong leadership and bring proven experience of engaging and leading a leadership team through periods of growth and change, fostering a culture of collaboration and innovation. Strategy development, implementation and execution will be key to success, and you will demonstrate service, simplicity and stewardship to support agile growth across a variety of sectors and regions.

MMUK is the largest and longest established National Affiliate in the Mary’s Meals network, currently raising c.£20M to support global school feeding programmes, reaching children living some of the world’s poorest countries. The promise of a meal attracts these hungry children into the classroom, giving them the energy to learn and hope for a better future.

Key responsibilities:

· Collaborate with the MMUK Board of Trustees and MMI to lead the design and execution of an ambitious growth strategy, to ensure the organisation can achieve its mission and stays true to our values.

· In collaboration with our Director of Supporter Engagement & Income, develop and deliver an ambitious fundraising strategy for MMUK, focused on growing our supporter base, developing new partnerships and nurturing existing partnerships with various networks and other grassroots communities.

· Work with our Director of Communications to develop and implement an ambitious media and communications strategy to drive growth.

· Manage, monitor and report on the progress against organisational goals and objectives, in collaboration with our Director of Finance & Operations.

· Serve as the primary liaison to our Board of Trustees: manage, inspire and cultivate the board relationships.

Mission-driven, with extensive experience of leading a high performing non-profit or profit-making entity, on a similar scale. You will have experience across a broad range of strategic and operational functions and will combine your proven ability to drive growth, develop and nurture productive relationships and inspire our movement. Strategic in outlook, you will role model our dearly held values, inspiring and engaging everyone involved in our movement and representing MMUK to key supporters, donors and stakeholders.

You will also need:

· Significant experience of providing inspirational leadership to a senior management team and a wider organisation, with the ability to develop and live organisational culture.

· Strong experience of developing and executing strategies to drive revenue generation or fundraising.

· Experience of representing an organisation to key supporters, donors and stakeholders.

· Deep commitment to Mary’s Meals’ vision and mission and reaching the next child waiting.

· Familiarity with Churches and Christian networks would be advantageous but certainly not essential, as would the ability to represent MMUK in faith-based networks with confidence and credibility.

We are a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. As an organisation, named after Mary the mother of Jesus and shaped by Christian values, we feel that the way we do things is as important as the result and we welcome all who wish to play their part in our important work. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.

We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We have an office in Glasgow and London for those who would like to work from here occasionally or on a regular basis. Some travel across the UK and to countries where Mary’s Meals operates will be required.

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. Please click Apply and include your CV and a succinct covering letter, of no more than two A4 pages, telling us why you want to join Mary’s Meals UK and why your skills and experience would make you a great Executive Director.

Closing date for applications is Sunday 2nd March. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Applicants must reside and hold full right to work in the UK.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.