Response Officer Jobs in Bristol
Peer Support Group Development Officer
We have two positions available:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
- Please note that you MUST Live in the area/region that you are applying for
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region that you are applying for:
Area 1: Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Area 2: The North (Leeds, York, Middlesborough, Newcastle Upon Tyne, Liverpool, Manchester etc)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
We have 20 roles available in the following locations:
Belfast, Birmingham, Blackburn, Cardiff, Colchester, Glasgow, Inverness, Leeds, London, Maidstone, Manchester, Middlebrough, Newcastle, Norwich, Nottingham, Plymouth, Portsmouth, Sheffield, Truro and Wrexham.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, nearly 25,000 professionals working on the frontline received our training. Over 79,000 adults at risk of serious harm or murder and more than 99,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last seven years, almost 5,000 perpetrators have been challenged and supported to change by interventions we created with partners, making nearly 15,000 adult and child victims of their abuse safer.
Together we can end domestic abuse. Forever. For everyone.
Role Summary:
- The Communications and Marketing Officer post is in the Communications and Marketing team, within SafeLives’ External Relations Directorate.
- The Communications and Marketing Officer supports the delivery of our key messages to advance our mission of transforming the response to domestic abuse.
- The Communications and Marketing Officer will work closely with the Communications and Marketing Manager to enhance SafeLives’ profile and reputation as a trusted expert in data, voice and practice.
- This role is instrumental in marketing our training courses, products, research, and services to professional audiences.
- The Communications and Marketing Officer develops and produces high-quality, engaging content for our website, social media platforms, newsletters, and other communication channels.
- The role involves coordinating with internal teams to ensure consistent messaging and branding across all SafeLives’ communications. And tracking and analysing the effectiveness of external communication campaigns.
Hours: 37.5 hours per week.
Location: London office/Bristol Office/Remote.
Benefits
- 34 days' holiday including public holidays'
- Flexible working eg compressed hours
- Cycle to work scheme
- Eye Care Vouchers
- Pension scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme to buy up to an additional 5 days
- Enhanced Family leave Policies
- Enhanced Sick pay
- Professional Development Fund
- Individual learning budget
- Restorative Practice Training
- Time Off In Lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on Thursday 15th August 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Permanent
Salary: £27,200 – £32,000 per annum
Hours: Full-time
Directorate: Portfolio and Planning
Reporting to: Head of Portfolio and Planning
About the role:
We are seeking a highly organised and detail-oriented individual to join our Portfolio and Planning team as a Business Planning Officer.
As a Business Planning Officer, you will play a crucial role in the development and execution of strategic business plans, ensuring the smooth operation of annual planning cycles, team-specific business plans, and effective coordination of various business activities.
The post holder will provide support to the annual business planning cycle, monitoring and tracking the plans, horizon scanning and undertaking ad-hoc duties within the PMO.
- To work in partnership with Head of Portfolio and Planning and Team leads to help provide support, direction and guidance in the development of the NFCC annual business plans ensuring that objectives are set with measurable activity.
- To provide support and lead on aspects of the co-ordination of the corporate planning and reporting activities of the NFCC, monitoring of progress against Key Performance Indicators.
- Monitor and report the delivery and performance against the set objectives; ensuring that content is well evidenced, and is reported on quarterly basis.
- Collaborate with key stakeholders to develop and implement business plans that align with the strategic direction of the NFCC.
- To support the Head of Portfolio and Planning to continually develop and implement the annual planning cycle.
- To work closely with individuals
- Contribute to the development of the NFCC’s annual planning cycle by leading the co-ordination and forward planning of submissions of business cases and project proposals throughout the year.
- To develop and co-ordinate an external horizon scanning capability within the team.
- Drafting agendas and producing accurate minutes and records at Board.
- Maintaining accurate records of all Board reports.
- Maintain records of responses and actions taken against recommendations from meetings.
Full details of the role can be found in the Job Description.
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days plus bank holidays, Health Care Cashplan, access to an Employee Assistance Programme and support flexitime working.
How to apply
Please complete the application form linked from the ‘apply via website’ button or via the NFCC website.
**CV’s will NOT be accepted for this position**
Closing Date – 11th August 2024.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
Key information
Support and development officer
5 days a week, (35 hours), maternity cover position starting September 2024
Home-based
£23,634 per annum
Key skills
Administration, customer service & support, operations
Communication, administration, time management, customer service, organisation
Job description
Re-engage has just launched a new five-year strategy which has growth at its heart. We’re looking for an exceptional person to join our team, for maternity cover, as a support and development officer (SDO) and to be a vital part of this exciting phase of our development.
Reporting to the support team manager and sitting within the service delivery team you will be working closely with other SDOs and engagement officers (EOs) with a focus on matching older people and volunteers in to Re-engage services and providing ongoing support.
Joining our team will give you a role where you’ll have a real sense of purpose and we'll give you the time, space, and support to develop in the role. We’re looking for some who is:
- Committed to engaging and empowering volunteers and older people.
- Experienced in using a CRM system to capture, store, and retrieve information on all stakeholders.
- Work with our CRM system and dashboard to identify tasks and manage workload, ensuring records of older people and volunteers are kept up to date
- Solution focused and committed to using technology to find solutions and to improve performance.
- Comfortable with communicating on the phone with people of all ages.
- A skilled and confident communicator.
- Familiar with working in a fast-paced environment with experience of working to deadlines and at meeting performance related targets.
Key responsibilities:
- Matching older people and volunteers into Re-engage services.
- Supporting volunteer and older people once they are matched into Re-engage services, including dealing with any complaints that may arise.
- Collaborating with colleagues to identify applicants for volunteer roles or older people referrals.
- Making calls to older people and volunteers on a regular basis
- Responding to phone and email enquiries from our shared mailbox and phoneline that provides high quality support to older people and volunteers.
- Attending face to face meetings with colleagues occasionally
- You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post.
This role will require an enhanced criminal record check.
Benefits:
- Salary – £23,634 per annum pro rata
- 5 days a week (35 hours), maternity cover position starting September 2024 (potential for flexible working, occasional evening and weekend working may be required with prior notice)
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays pro rata
- Enhanced family friendly and life events provisions
- Bupa cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential:
- Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Enthusiastic about using technology to improve the volunteer and older person experience and to improve performance.
- Excellent interpersonal, written, and verbal communications skills.
- A desire to learn, adjust and adapt to constructive feedback.
- Organised and has a methodical approach to work and excellent time management.
- Initiative-taking, able to take responsibility for own performance and to demonstrate the ability to work with minimal supervision and under pressure to meet targets.
- Strong understanding of the importance of record-keeping and CRM systems.
- Strong understanding of the importance of brand and commitment to the brand guidelines.
- Clear understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.
- Clear understanding of safeguarding systems and processes.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers, and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable:
Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
Understanding of, and empathy with, the issues affecting older people who are isolated and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is 5pm on Sunday 4th August 2024 and interviews will be held on Friday 9th August 2024.
REF-215739
About The Role
Do you have experience in advisory, information, advocacy or guidance role supporting local communities?
Are you looking to take your career to the next level with one of the country’s largest charity?
We want to hear from you!
We have an exciting opportunity for a Case Officer to manage casework support, providing direct support, advice and guidance to beneficiaries on a varied aspects such as general health, social care employment, benefits, statutory support and housing.
In your role, you will assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs. You will develop creative solutions in response to identified beneficiary needs, drawing on inputs from volunteers and Legion members / branches.
In addition, you will:
- Develop and maintain a thorough and detailed understanding of direct Legion support services and support services provided by others (both statutory and non-statutory).
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in the Area to inform the commissioning of specialist services.
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary.
- Maintain an up-to-date knowledge of the statutory benefits
- Develop and take advantage of opportunities to reach beneficiaries in communities within the area, forging links and contacts with local organisations.
The role is primarily homebased with occasional requirement to travel across Cumbria and Lancashire, and at times further afield, depending on beneficiaries’ needs, training and meeting purposes.
Driving licence is essential requirement for this role.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: CE306 Communications Officer Devolved Nations
Location: Home-based, Scotland, however occasional travel will be required as part of this role (may include team meetings or other work-related travel).
Hours: Part-time, 28 hours per week
Salary: Circa £27,570 per annum (FTE circa £34,462)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 Aug 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 14 Aug 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.
Key responsibilities will include:
· Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
· Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
· Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.
About You
You will have experience of:
· Generating media coverage, ideally in the charity sector.
· Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
· Planning, executing and monitoring media plans against identified briefs and overarching objectives.
· Working alongside Policy and Public Affairs colleagues.
· Creating, posting, and managing social media content.
· Reputation management and working with crisis communications teams.
· Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.
This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as PR, Public Relations, Communications, Marketing and Communications, Campaigns, Policy, Media, Media and Communications, PR Officer, Public Relations Officer, Communications Officer, Marketing and Communications Officer, Campaigns Officer, Policy Officer, Media Officer, Media and Communications Officer, Devolved Nations.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Myalgic Encephalomyelitis (M.E.) is a long-term (chronic), fluctuating, neurological disease that causes symptoms affecting many body systems, more commonly the nervous and immune systems. M.E. affects an estimated 250,000 people in the UK, and around 17 million people worldwide.
Action for M.E. is the only charity in the UK providing direct support to children and adults with M.E. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
We are looking for an empathic and resilient individual to join a friendly and well-established team of part-time, remote-based Information and Support Officers, on a 12-month contract. The purpose of this role is to provide a holistic, client-centred, effective and efficient Information and Support Service to people affected by M.E. We do this primarily via outgoing calls made in response to triaged voicemail messages, and also via email.
You can choose to be home-based anywhere in the UK, work from our Bristol office, or a hybrid of the two.
Our Information and Support Service team has a deep understanding of the issues affecting people with M.E. and their family and carers. Some of our clients come to us in considerable distress so this work isn’t always easy, but it can be incredibly rewarding and is valued by our clients and the wider organisation.
You will need experience of working in a service providing information, advice, support or advocacy by telephone and email (or proven transferable skills). You will be experienced and confident at working with people in distress, and identifying and escalating safeguarding concerns, with the courage and emotional resilience to set and maintain realistic boundaries.
You can expect a warm welcome, daily huddles with your line-manager and peers, and a strong team culture of collaboration, self-care and peer support. Our Employee Assistance Programme, available to all staff and their immediate families, includes one-to-one counselling and a range of online support and toolkits.
Duties for the role include (this list is not exhaustive, please refer to the Information and Support Officer Recruitment Pack, which you can find below):
- Offering emotional support via active, empathic listening, including to people in significant distress.
- Setting and maintaining boundaries; managing clients’ expectations and ensuring commitments to them are met.
- Helping clients unpick a situation which seems overwhelming and break down complex situations into discrete issues which can then be progressed.
- Working with the client to understand their needs and wishes, empowering them to make informed choices and to take action to achieve their self-identified goals.
- Providing information and support on a wide range of issues, including on sensitive and confidential matters, in a way that is tailored and appropriate to the individual.
- Identifying safeguarding concerns as they arise from contact with clients and escalating these to a manager, in line with our organisational Safeguarding Policies.
- Making safeguarding referrals where directed to by the Information and Support Supervisor or other manager.
- Gathering outcomes and satisfaction data from clients to enable service evaluation and improvement.
All the following person specification criteria are essential unless otherwise stated.
- Educated to A level standard or equivalent experience in a similar role is preferred, however no one specific qualification is required.
- Experience working on a helpline as part of an information, support, navigator or advocacy service, supporting clients to identify options and services available to them.
- An understanding of the challenges facing people with a long-term health conditions, physical impairments or disabilities, such as M.E.
- Demonstrable experience of working in a person-centred, needs-led way.
- Experience identifying and escalating safeguarding concerns, working strictly within organisational policies and procedures.
- Experience of working with people in distress, including people who disclose suicidal thoughts.
- Ability to communicate complex concepts clearly, systematically and with nuance, both verbally and in writing.
- Ability to demonstrate empathy while setting boundaries; emotionally resilient and resourceful, with ability to adapt in the face of challenging circumstances to maintain your wellbeing.
- Strong team player and also able to work on own initiative; ability to work remotely while building strong relationships with your manager and peers.
- Ability to analyse complex situations, identify options available to clients and signpost appropriately.
- MS Office skills including Outlook, Teams, Word and Excel, and proficiency with web-related programmes and software.
Please note that an enhanced DBS check will be sought for the successful candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Digital Marketing and Engagement Officer, a fantastic opportunity to join a National Children’s Charity, at a very exciting time.
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
Are you an experienced digital and email marketer, who is passionate about creating campaigns and communications that inspire supporters to take action, and want to join a team at a very exciting time? With a large-scale appeal planned, there's lots of new activities across multi-channel national campaigns, which you will be involved in.
As the Senior Digital Marketing and Engagement Officer, working with the Public Engagement Manager and Marketing Team, you will develop and project managing multi-channel campaigns across email and digital channels, and can include channels such as mail, phone and SMS, focused on inspiring and engaging new and existing supporters to take action.
In addition, you will get involved in commissioning insight projects that support the delivery of compelling campaigns, contribute to a test and learn culture, and be involved in activity groups and collaborate with colleagues across the organisation to develop public facing elements of a major appeal across digital campaigns.
Key Responsibilities of the Senior Digital Marketing and Engagement Officer:
- Project management and end-to-end delivery of multi-channel national campaigns across email, digital, which can include mail, phone and SMS.
- Manage, develop, and deliver all online campaigns processes from end-to-end, managing agencies, in-house design team, supplier management and briefing of online campaigns.
- Develop quality, powerful campaign creatives and offers that elevate voice, brand and storytelling approach, to motivate and inspire audiences to take action
- Support and manage the creation of innovative offers, personalised journeys and testing plans to maximise income and action & grow LTV
- Use audience data & insight to understand motivations and drive desired behaviours.
- Contribute towards a culture of collaboration, innovation, testing and rapid response to engage audiences that will drive impact.
To be successful as the Senior Digital Marketing and Engagement Officer, you will have prior experience, skills and knowledge gained in areas such as;
- Previously working in a similar Digital Marketing, Direct Marketing, Individual Giving, Digital Public Engagement role within the charity sector.
- Experience and knowledge of project managing & delivering multi-channel direct response marketing, digital marketing, email platforms and techniques
- Excellent written & digital communication skills
- Proven ability to use data and insight to drive campaigns.
- Experience of creative development and managing suppliers.
Role Details:
- Location: based anywhere in the UK.
- Remote or Hybrid Working.
- Salary based on location: £37,646 (London), £34,837 (National)
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
£44,000 per annum (pro rata)
Permanent
Remote (Regional contract)
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Professional Officer in the Baby Friendly Initiative team.
In this role you will be involved in supporting the effective facilitation of the Baby Friendly programme and helping to develop and support new and existing initiatives. We also expect the job holder to be able to take an active role in carrying out assessments of services seeking Baby Friendly accreditation and training. As needed, you will also support the National Infant Feeding Network.
You will be a practitioner with experience of leading on the implementation of the UNICEF UK Baby Friendly Initiative standards in a relevant UK public service and of teaching infant feeding to health professionals. We especially welcome interest from applicants with current experience in supporting public health in the community and early years services, such as health visiting.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 29 July 2024.
Interview date: Monday 19 August 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your response and focuses on your actual skills that are relevant to this role. This benefits you because living you a greater chance of expressing your skills in this objective selection process.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Could you help us change millions of lives all over the world for the better?
At Humanimal Trust, we are a small but mighty team with a deep passion for our purpose. We drive collaboration between human and animal medicine so that all patients, regardless of their species, can benefit from equal and sustainable medical progress. We believe this approach, known as One Medicine, can save time, money, and ultimately lives, reducing dependency on experimental animal testing until one day it can become obsolete.
Working closely with the CEO and other colleagues, the Communications and PR Manager will play a vital role in enhancing Humanimal Trust’s reputation and profile through innovative and effective communication strategies and public relations in line with the Trust’s vision, mission and values. You will be responsible for development and implementation of considered and comprehensive communication plans that align with our objectives and overall organisational strategy, engaging our priority and specific audiences across various platforms.
To apply please send your CV and a covering letter by 24th August 2024.
Interviews will take place during the first/second week of September 24.
For more details, please see the full job description attached below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PIN is an international non-governmental, non-profit organization founded on the ideals of humanism, freedom, equality, and solidarity.
PIN’s founder and CEO was one of the student activists of the Velvet Revolution, a movement which began in Czechoslovakia in November 1989, just eight days after the fall of the Berlin Wall. The peaceful protesters called for dialogue, freedom and the genuine democratization of the country. Our roots lie in empowering civil society and human rights activists, as well as delivering humanitarian responses in very challenging contexts in the early 90s.
Our unique approaches and an ability to navigate complex, challenging contexts has led to PIN’s significant growth. We work in over 40 countries in 7 regions of the world, with an annual turnover of over 240m EUR. Internationally, we have a Relief and Development Department and Human Rights Department. RDD’s core pillars of work are Civil Society & Inclusive Governance, Climate Resilience and Emergency Response & Recovery. HRD works in restricted/closed civic spaces working to directly support civil society, human rights defenders and independent media. PIN also runs the largest human rights film festival in the world, One World.
Do you want to work from home, have flexible working hours, and work closely with an inspiring and supportive team? This role is for a motivated and goal-oriented professional with excellent writing skills and proven experience with programme design and development. You would become a key member of PIN UK and work closely with the Institutional Fundraising Unit and the Knowledge and Learning Department, a dynamic team of technical advisors and specialists, focusing on high-quality program development and implementation. You will be offered a unique exposure to a wide portfolio of PIN's work across humanitarian, early recovery, and development.
Your main responsibilities:
Project design and proposal development (60%)
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Work with Country Offices to facilitate effective programme design, supporting collaborative and participatory processes
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Upon request lead/write/review proposals for FCDO, and potentially other institutional donors such as DG ECHO, DG INTPA, FCDO, SDC, GAC, GFFO, UN, CHFs, CZDA, etc., and private foundations
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Ensure proposed projects comply with donor requirements and PIN strategic priorities, coordinate with other PIN units, especially compliance
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Coordinate required technical inputs with other PIN Units (especially the Knowledge & Learning department)
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Lead and/or support partner negotiations including teaming and pre-bid agreements
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Provide long-term support to specific Country programmes
Strategic and capacity development support (20%)
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Coordinate PIN’s commercial contracts working group with support from the Institutional Fundraising Advisor (FCDO Lead).
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Coordinate closely with the Institutional Fundraising Unit, you will actively participate in strategic team and departmental discussions
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With the support of specialised HQ staff, provide capacity building to broader HQ and country-based staff on bid development, contracting, contract management and compliance with donor standards
FCDO and UK donor engagement (20%)
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Support PIN’s global positioning towards FCDO departments, developing and coordinating engagement events
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Manage and update internal tracking and coordination systems
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Facilitate PIN's relationships with potential primes/partners to increase the scope of accessing FCDO funding opportunities
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Donor liaison and grant management where relevant
We are locally-led and present in hard-to-reach areas helping people recover from crisis and build more inclusive and climate resilient societies
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
As Campaigns and Communications Manager you will be responsible for the strategic development and operational delivery of all PINF campaigns and communications. Acting as a key ambassador for PINF, you will support the Executive Director to develop and maintain relationships with a range of stakeholders and to increase the profile of PINF and the indie news sector in the UK. You will work alongside the Executive Director and other staff to contribute to PINF's overall strategy and operational plan, and help to translate these into innovative campaigns and clear and compelling communications which support our overall vision.
You will have the following skills and attributes:
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Advocacy. You should be able to develop and deliver an effective campaign, drawing on your excellent knowledge and understanding of the UK’s political framework to build effective working relationships with Ministers, MPs and Peers, members of the devolved administrations, civil servants and regulators.
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Communications. You should be able to use your outstanding written and verbal communication skills, including copy-writing and public speaking, to draft and deliver compelling content including speeches, consultation responses, blog posts and comment pieces.
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Media. You should be able to engage effectively with print, digital and broadcast journalists, and manage PINF’s social media channels.
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Policy. You should be able to distil complex policy issues into clear and compelling positions by drawing on internal and external research. You do not have to be a sector specialist when you start the role, (though you should be able to build your knowledge and understanding rapidly) but you will have a track record of the design and delivery of campaigns which create awareness, engage the wider public and/or strive to change policy.
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Partnerships. You should be able to build a coalition of organisations and individuals, drawing on your skill for effective working relationships and your instinct for collaboration to engage and empower people from all backgrounds and experiences.
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Management. You should have experience of managing campaigns and projects. Experience of managing organisers or other staff would be a bonus.
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Strategy. You should have experience of developing strategy, such as a Strategic Communications Plan and/or working collaboratively to shape and inform organisational strategy and operational plans.
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Administration. You should be able to stay on top of your workload by using relevant software (including Microsoft Office, e-campaigning tools and content management systems), keeping accurate and up-to-date records, and prioritising between competing tasks.
If your past experience doesn’t align perfectly with these skills but you believe you can fulfil the requirements of the role, please demonstrate this in your application.
You must have the legal right to work in the UK.
We are committed to building a diverse team who can bring their experiences from work and home into this role. Therefore, we actively encourage applications from Black, Asian or minoritised groups, LGBTQ+ people and people with disabilities. We particularly encourage applications from people whose backgrounds are under-represented in the news media.
We held an informal information session on Wednesday 24th July at 12.30pm, the recording can be viewed here: https://us06web.zoom.us/rec/share/TuA2QL_GbrOHovpPA0qCvlCvnV9_zUYRq8v-nFjKLZ3G9hN3_RzH6bd5Xp87TsfV.SjSK8nh8AdQtlIxh.
We are open to applications from pairs of candidates who would like to job share or individual candidates who would like to take on aspects of this role on a part-time basis. We will consider all applications on their merits and may explore the practicalities with candidates if we choose to take such applications forward.
Please see the applicant pack for more information.
The client requests no contact from agencies or media sales.
Location Homebased
Salary £38K
Contract Full-Time, Permanent
An exciting new opportunity has arisen for a Communication and Marketing Manager to join our dynamic social mobility charity which exists to remove the barriers that prevent children and young people having meaningful access to the natural world. Through a week on one of our three heritage farms, Nethercott House in Devon, Lower Treginnis in Pembrokeshire, and Wick Court in Gloucestershire, children and young people experience increased learning and engagement, improved connections and wellbeing, and leave us with an enhanced sense of environmental citizenship. Visiting children are immersed in the natural world of countryside through a food and farming offer that allows them to participate in the seasonal tasks of the day: sowing, growing and harvesting in our kitchen gardens; caring for livestock and looking after the land; and cooking up a home-grown feast in the farmhouse kitchen. In partnership with our commercial farming neighbours, children experience the benefits of collaboration, enjoy plenty of physical activity, good food, and fresh air, and discover the magical rural environment that is full of new words, sounds and experiences to inspire their creativity. Spending time working alongside real farmers fosters children’s independence and helps them to grow in confidence, develops their self-esteem, and encourages them to become more resilient.
About the Role
This role will be responsible for developing the vision and direction of the Communication and Marketing Strategy but will fundamentally be an operational management delivery role. Responsible for developing and rolling out a multi‐channel communication and marketing strategy that will:
- raise the profile of the charity by communicating news about projects, programmes, and partnerships on social channels, on online and print media outlets, TV networks,
- deliver communications to generate sales to secure a pipeline of farm residential visit bookings from beneficiary groups (being children from schools in disadvantaged communities, youth groups, young carers, children in care, etc) across England and Wales.
- secure income from fundraising by communicating the charity’s mission, vision, and values to donors, funders, trusts and foundations, and corporate partners.
The successful applicant will have considerable experience of developing and delivering a communication and marketing strategy as well as experience of designing and delivering multi-channel sales and marketing campaigns. Excellent people skills are key, as you will need to build strong relationships with a range of stakeholders.
Key areas of responsibility include:
- Raising the profile of the Charity by devising and implementing a beneficiary‐focused communications strategy that supports both the sales and fundraising function, including print, social, and online communications that target teachers and other adults who are key decision makers for our beneficiaries.
- Developing and embedding an integrated communications and marketing strategy to deliver the ambitions of the Business plan, to reach new markets and successfully translate connections into bookings (‘sales’) or generate income from funders to support fundraising.
- Leading on the management and development of all channels of communication for the Charity: social media, website, YouTube channel, print media.
This position is home based but you will be required to travel to our farms and Head Office based in Exeter as required in order to fulfil the role.
For full details about the role, please see the Job Description and Person Specification and Job Information Pack.
Appointments will be confirmed when the Charity has received two satisfactory professional references, and evidence of the existing proof of right to work in the UK. Referees will not be contacted without candidates’ prior consent.
Farms for City Children is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful candidates will be subject to a Social Media check and a DBS check at the appropriate level. Employment with the charity is conditional upon the charity being satisfied with the result of the DBS Check. Successful candidates will be asked to complete a self-declaration related to their criminal record or any information that would make them unsuitable to work with children. If you have lived or worked outside of the UK, additional information may be required from you to satisfy safer recruitment checks. Any criminal records information that is disclosed to the charity will be handled in accordance with any guidance and/or code of practice published by the DBS.
Farms for City Children is committed to promoting equality, diversity and inclusivity and supports and encourages under-represented groups. We seek people from a wide range of backgrounds, with diverse lived experience, and we welcome applications from all sections of the community.
What we Offer
In return you will receive a salary of £38,000 and benefits, which include:
- 25 days holiday plus 8 statutory bank holidays
- 6% employer contribution to NEST pension scheme
- Access to an Employee Assistance Programme
How to Apply
Deadline for applications is 12 noon on Friday 9th August 2024
Interviews:20th August 2024
To apply please download and fill out our application form. You may also wish to fill out our equal opportunities monitoring form.
We are unable to accept just cover letters and CVs.
NO AGENCIES PLEASE – DIRECT RECRUITMENT ONLY
The client requests no contact from agencies or media sales.
Job Purpose
Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by communicating our vision, and the scale of our projects, to a wide range of audiences.
You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of nineteen (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees.
We are looking for an experienced communications professional with exceptional media experience and editorial skills.
ANT has a broad and varied network of audiences; stakeholders, partners, landowner and fundraising supporters.
You will help take our impact to the next level by inspiring and influencing others to follow us in our ambitious plans for change.
Main responsibilities
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Work with the Head of Engagement, Communications and Fundraising to develop a new Communications strategy for the organisation
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As part of this work, look at an overall approach that will guide stakeholder engagement plans for individual projects. This will cover local landowners, project partners, governmental bodies, NGO stakeholders
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Building the narrative & telling stories
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Develop messaging that captures the imagination of our different audiences - around the scale and ambition of our projects, their innovative aspects
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Translate complex projects & partnerships into simple, compelling ideas
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Work with woodland project teams & land managers to identify stories from our habitats that will bring the positive impact of our work to life
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Coordinate with our Impact & Knowledge lead on our latest impact data and case studies. Present key points to audiences in an accessible way and tell a compelling before-and-after story
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Maximise our media coverage
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Generate local & national media coverage to build awareness of our projects, in response to external developments where appropriate
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Work with partner organisations to produce mutually beneficial stories, leveraging their networks and resources
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Work with the fundraising team to promote our fundraising pushes, in particular our project-based crowdfunding campaigns
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Help prepare statements and presentations for the CEO
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Overall responsibility of our communications channels
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Build out a proactive calendar of communications based around our events and key points in project timelines
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Design comms plans around our advocacy and campaigns work
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Oversight of day to day management of email campaigns and journeys, social, website
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Coordinate production of high quality content including video and photography
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Line management of the Communications Officer, supporting them to develop and grow their skills
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Engagement
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As part of the overall comms mix, you will coordinate the stakeholder engagement functions of ANT that work with landowners, strategic partners and local government bodies
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Ensure that the engagement direction as laid out in the Communications strategy is followed more widely across the organisation
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In this capacity you will also line manage the Outreach Co-ordinator
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As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities
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Other duties and opportunities as required
The client requests no contact from agencies or media sales.