Residential Play Worker Jobs in Tadworth, Surrey
We're Looking for an energetic, compassionate and dedicated individual who is willing to learn to join our team as a Day Concierge. You will play a vital role in ensuring that all clients and stakeholders feel welcomed and included in the service.
You will play a pivotal role within the team by keeping track of all housing management issues across the cluster and reporting directly to the deputy manager.
About the role:
As the Day Concierge you will be taking a lead in reporting and monitoring maintenance issues, boosting and monitoring rent and service charge collection which helps clients on their move to independent living. You will be working collaboratively within the team to improve client experiences and boost satisfaction levels.
In your role, you will be the first point of contact and you will ensure that everyone is offered a warm welcome to the service and given the assistance they need.
This is an entry level position and experience in the sector is not a requirement, however an aptitude to learn, teamwork and compassionate attitude are necessary.
About you:
- Possess good planning and organising skills.
- Have a warm and friendly attitude and willingness to assist
- Your approach is creative, analytical, and person-centred, rooted in a strengths and recovery model.
- A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 29th September 2024 at midnight
Interview Date: Wednesday 9th October 2024 via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Contract Type: Full time/ Permanent
Salary: £26,000 + benefits
Hours: average 39 hrs per week on a shift basis
“I genuinely look forward to going to work on a Monday – how many people can say that!” – Alex, Housing & Support Officer.
Why not be like Alex and join them as their next Housing and Support Officer and make a difference!
Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?
They believe everyone should live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Team and play a pivotal role in their incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, this is the place for you.
What You'll Be Doing
You will be joining the Team, a warm friendly and welcoming group, to provide a high-quality service to clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. They currently support 65 clients with a range of needs. Their clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Officer:
- Act as a keyworker to clients, helping them achieve their goals and live independently.
- Family mediation and support, bringing families back together.
- Work with a community of professionals to support the right outcomes.
- Problem solving together and debriefs sharing experiences and learning as a team.
- Support clients with repair issues and repayment agreements for rent arrears.
- Carry out room inspections, health and safety checks and make rooms homely for new residents.
It is an exciting time to join the Team as you’ll also be involved in planning and running their extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. They are always open to new ideas and projects, so if you have a particular talent or skill, please let them know!
What You'll Need
To be successful in this role, you will need:
- Ability to develop non-judgmental professional relationships with clients.
- The ability to manage your own time, delivering outcomes, meeting deadlines.
- An Enhanced DBS check (to be completed by them, upon successful application).
- A fully valid driving licence and use of your own car for business purposes.
- Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.
How they’ll set you up for success
They want to make sure you have the skills and knowledge to be great in your role. So, when you join them, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.
Why work there
This is a place where everyone is valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working, including flexible hours where possible.
Their benefits are great too and include:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Interest-free staff loans
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
What's Next
They are all about celebrating diversity because they know it's key to success. They're committed to being inclusive, so if you're passionate about what you do and share their values, they want to hear from you!
If you need any adjustments during the application or selection process, please let them know, and they'll be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Support Officer, Resident Support Officer, Housing Caseworker, Housing Liaison Officer, Accommodation Support Officer, Supported Housing Officer, Housing Needs Officer, Housing Advice Worker, Homelessness Support Officer, Housing Coordinator, Tenant Liaison Officer, Housing Welfare Officer, Residential Services Officer, and Community Housing Officer.
REF-216766
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.