Relationship Officer Jobs
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It has never been a more important time for Crisis. With a newly elected Government in Westminster committed to delivering a cross-Government strategy to end homelessness, we have an opportunity to influence the transformational change that is needed to achieve this. As a Senior Policy Officer you will be joining an ambitious and motivated team to help lead Crisis’ work to develop the policy solutions needed to build a future free from homelessness.
Title: Senior Policy Officer x2
Location: London office based with working from home in line with Crisis’ hybrid working policy
About the role
We are looking for two new Senior Policy Officers to lead the development and delivery of Crisis’ policy work in a range of areas that are key to ending homelessness, from tackling housing affordability to ensuring the right housing and support is provided for groups at highest risk of homelessness. You’ll collaborate with colleagues across the organisation and with external stakeholders to ensure that our policies are informed by the best available evidence and that people with lived experience of homelessness are at the heart of our policy work.
You’ll work closely with colleagues in the campaigns and media teams to influence key decision makers at a local, regional, and national level to bring about the policy changes needed to reverse the rising levels of homelessness we have seen in recent years. You’ll be part of an ambitious and motivated team playing a critical role in delivering real and impactful policy changes to end homelessness, for good.
About you
To be successful in this role you will have demonstrable experience of leading proactive programmes of policy work that are underpinned by evidence, informed by political intelligence, and developed with the meaningful involvement of people with lived experience of the issue. You will have a track record of building successful relationships with officials, politicians, and other stakeholders, and successfully influencing nationally and/or locally to achieve policy change.
Knowledge and understanding of housing and homelessness policy, and/or related policy areas is strongly desirable. You may have experience working in policy; public affairs and political influencing; research; the housing and homelessness sector.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 18 August 2024 (at 23:59)
Interviews will be held on W/C 26 August (excluding the Bank Holiday) or W/C 2 September
Job title: Interim CEO
Reporting to: Board of Trustees
Location: Our main office is in London (near Kings Cross). We support remote working and recognise the importance of staff meeting in person for work and social purposes and aim to find a happy balance between the two. We actively encourage applications from candidates based across the UK.
Contract: Temporary. Expected to be c. one year depending on start date. We are open to secondments.
Benefits: 36 days’ leave pro rata, inclusive of bank holidays, employer contribution to pension, flexible working with opportunity to work from home.
Hours: 4-5 days per week Monday to Friday (please state your preferred working pattern in your application)
Start date: November / early December (negotiable)
We are looking to recruit an interim CEO, to cover up to one year’s maternity leave. This is a fantastic opportunity for an experienced senior leader who is used to working in a fast paced, dynamic organisation with a focus on achieving results.
Key Responsibilities
1. Charity Governance: Working with the ELT and the charity’s Board of Trustees and Committees to lead the charity. Communicating progress against KPIs and challenges effectively, overseeing budgets and risk, and identifying resources needed.
2. Charity Leadership: Working with ELT, to act as an internal and external figurehead for the charity, embodying its culture and modelling its values, and supporting the development of staff across the organisation.
3. Executive Decision Making: Working with SLT to make decisions on key charity priorities and policies, e.g. expansion plans, programme adaptations, major resourcing decisions, and recruitment of senior staff.
4. Business Development: Working with the charity’s CPO to source new business opportunities both in terms of growing and expanding the charity’s core programmes and identifying new innovations and funding. This includes managing key stakeholders (e.g., senior leaders in colleges, sixth forms and training providers).
5. Operations and Finances: Working with the COO to ensure the financial stability of the charity and protecting and managing the charity’s assets.
6. Impact: Overseeing the work of the Director of Impact to ensure that the charity strengthens its approach to monitoring and evaluation, and that all preparations are successfully completed ahead of a potential independent external evaluation of our core programme in 25/26.
7. External Affairs: Overseeing both our fundraising and advocacy workstreams, including the development of relationships with new funders and politicians and policymakers. Representing the charity at external events (including certain conferences and fundraising events), and safeguarding the charity’s reputation and values, ensuring that risks are properly recognised and mitigated.
Required Experience / Characteristics
- Clear commitment to the work of the charity, its mission and its values
- A proven senior leader, with experience of delivering against ambitious targets across multiple departments or programmes and working with a Board of Trustees or directors
- An excellent relationship builder, including the development of commercial relationships with senior stakeholders (e.g., in the education sector, third sector and/or government)
- Demonstrable experience in exercising strategic development and sound judgment
- Strong line management skills, including evidence of managing and developing teams and nurturing autonomous senior leaders
- Strong interpersonal skills, with experience of managing diverse stakeholders including senior leaders, funders, politicians and/or policymakers
- Knowledge of the education system, including the policy and political context
- Clear vision for why you want the role, what you will bring as a leader and your own personal development
- Experience of overseeing budgets, risks and contingencies
- Experience of sales within the education sector and/or fundraising
Desirable Experience
- Experience of overseeing quality assuring processes and/or impact measurement
We are passionate about diversity and inclusion and strongly encourage applications from people from black and minority ethnic backgrounds. We are committed to ensuring that all applicants are treated fairly and with respect, irrespective of their actual or assumed background including gender, sexual orientation, marital status, age, race (including colour, nationality and ethnic origin), religion/belief or disability.
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to be part of supporting vulnerable communities across the globe to access the healthcare they need through the delivery of essential medicines and supplies? Are you highly organised, motivated by your Christian faith and have excellent communication and administration skills that will help us manage relationships with corporate partners to ensure medical aid reaches those who need it?
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP has reached over 54 million patients in more than 25 countries across the world through its response in disasters and in long-term health programming.
Due to continued growth, we are seeking a Corporate Partnerships Officer to support a small team in the effective coordination and administration of our medicines donation process and account management of our much valued corporate donor companies.
About the role
The postholder will play a key role in coordinating the donation of medicines from some of the largest UK and European pharmaceutical companies including Accord, Johnson & Johnson, Pfizer and GSK. This is a varied role where the postholder will have opportunities to work on both account management and processes, ultimately contributing to safe and effective donations of medical product.
What you'll be working on
- Supporting in the day-to-day management of relationships with our corporate donors and acting as a daily liaison with some accounts
- Supporting our Programmes and Logistic teams in ensuring the efficient and effective placement of medicines and medical supplies
- Liaising with donors on products needed to support our many health programmes
- Maintaining internal systems, records and appropriate compliance processes
Person Specification
- Experience of administration and record keeping to a high standard
- Experience of managing relationships with external stakeholders
- Experience of working with data and systems
- IT literate in all major MS Office applications
- Highly organised, efficient and self-motivated
- Excellent written communication skills
- A commitment to accuracy, numeracy and excellent attention to detail
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to adapt as part of a small team
- Committed to IHP's Christian Ethos and Values
The following would be desirable:
- An understanding of Corporate Partnerships, healthcare industry or CSR
- Experience of project management
- Experience of representing an organisation externally
- Experience of raising funds from corporate partners
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
IHP Staff Benefits
- 25 days annual leave plus bank holidays (pro-rated if part-time)
- Specsavers eyecare vouchers
- Life Insurance and Critical Illness Cover
- Health and wellbeing support via Unum help@hand app
- Bike2work scheme
- Training and development opportunities
- Hybrid working/Modern office near Chancery Lane tube station
We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
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Lewisham Local has a unique role opportunity for an energetic, people-focused, self-motivated Community Engagement Officer to join us in supporting two key projects we are delivering in partnership with Lewisham Council: The Community Toilet Scheme and the Lewisham Community Directory project. This role involves outreach, relationship building, and data management to ensure the success of these initiatives.
Main Responsibilities:
Community Toilet Scheme:
- Engage with local businesses to educate them on the benefits of participating in the Scheme.
- Secure agreements with businesses to provide public toilet access for the community.
- Develop and maintain relationships with participating businesses, providing ongoing support and resources.
- Monitor and evaluate the success of the scheme, gathering feedback and reporting on participation.
- Publicity and Communication:
- Online: Create a dedicated website/section with an interactive map of participating businesses and their amenities.
- Social media: Promote the scheme, share success stories, and engage with the community on platforms like Twitter or “X”, Facebook, and Instagram.
- Traditional Media: Use press releases and local media outlets to publicise the scheme and its benefits.
- Signage: Ensure clear signage at participating businesses, directing the public to toilet facilities.
- Community Engagement: Partner with local groups and organisations to raise awareness and encourage participation.
Lewisham Community Directory:
- Promote the use of the directory among local community sector stakeholders, including local organisations and residents.
- Conduct outreach to ensure the directory is up-to-date and comprehensive, reflecting the diverse range of services and resources available in Lewisham’s community sector.
- Develop strategies to increase awareness and use of the directory among VCS stakeholders.
- Collect and analyse data on directory usage to measure its impact and identify areas for improvement.
- Publicity and Communications:
- Online: Maintain a user-friendly and up-to-date website with clear navigation and search functionality.
- Social media: Regularly share updates, relevant information, and success stories on platforms like Twitter, Facebook, and LinkedIn.
- E-newsletters: Create and distribute regular e-newsletters highlighting new additions, updates, and featured resources in the directory.
- Partnerships: Collaborate with local media outlets and community organisations to publicise the directory and its value.
- Marketing and Promotion: Develop targeted campaigns to reach specific audiences, utilising online advertising, social media promotion, and community outreach.
Data Management:
- Enter beneficiary data into Lewisham Local's Salesforce database, ensuring accuracy and completeness.
- Maintain the database with updated information, supporting effective communication and reporting.
Lewisham Local Team Responsibilities
- Build and share knowledge and intelligence:
- within the team to increase the effectiveness of the organisation.
- with local partners via networks, communication and website to enable community sector development in Lewisham
- Establish new connections between organisations and individuals to access resources and contribute
- Be a visible, active, positive and engaging presence within the community and at local events, activities and meetings.
- Help team members at times of increased workload and/or specific events in collaboration through discussion with the VCS Programmes Manager
- Attend regular team meetings and supervision sessions as required.
This is not an exhaustive list of tasks and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation.
Availability
This post requires working on occasional evenings and weekends and involves regular travel around the borough to local businesses.
Outline your initial ideas or approaches for engaging the Lewisham community on EITHER the Community Toilet Scheme or the Lewisham Community Directory project.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraising Officer
Sector: Charity
Location: Remote (Monthly Travel to Chandlers Ford)
Salary: £32,000 circa
Started in 2022, Utilita Giving provides grants to voluntary sector organisations, who can alleviate and prevent suffering and hardship caused by fuel and food poverty.
We raise awareness about this issue and enlist the public’s support in fundraising campaigns. Supported by our Patrons David James (ex-England footballer) and Adam Scorer (Chief Executive of National Energy Action), there is huge potential for this small but mighty charity to become a household name.
We are seeking an experienced Fundraising Officer, who has a proven track record in fundraising and effectively engaging donors and stakeholders to support a charitable cause.
You will be successful in submitting Tenders, Grant Applications, Bids etc. and competently engaging with high-net-worth individuals and corporate donors. You will be highly organised, numerically proficient and be great at building effective relationships.
You’ll be part of a small team, reporting into the Executive Director, however we work with a diverse stakeholder network of other charities and the general public, therefore you will have excellent communication skills and a collaborative approach.
We generally work remotely, but you will be required to come into the Chandlers Ford office once a month for meetings.We can be flexible if you wish to have a condensed working pattern over 4 days.
The client requests no contact from agencies or media sales.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Volunteering Support Officer
The role
Working within Tameside’s volunteering team to raise the profile of volunteering in the community, the Volunteering Support Officer will support the delivery of a high-quality service both to individuals interested in volunteering, and to volunteer managers working within Tameside’s VCFSE sector.
The ideal candidate
The ideal candidate for this role will be someone who is passionate about volunteering and its impact on individuals, organisations, and communities. You will enjoy meeting and interacting with people from diverse backgrounds and communities. You will be someone who likes to work collaboratively and is organised and skilled at following systems and processes.
Salary: £14,171- £15,154 per annum
NJC Scale: Grade 4 SP 7-11
Hours: 21 per week Monday to Friday (occasional weekend and evening work may be required)
Length of contract: 6 months fixed term
Location: Tameside Borough, with some homeworking
The closing date for applications is 9:00am on 12 August 2024
Interviews will be held on 22 August 2024 and will include a panel interview and task.
Previous applicants for this post need not reapply.
Please note, the successful candidates will be required to undertake an Enhanced Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
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As PR and Content Officer, you will be providing a broad range of public relations related support to Allergy UK to enhance the reputation of Allergy UK and deliver against its vision and mission and for allergies to be taken seriously. The role will require an individual who has demonstrable press office/PR experience. If you describe yourself as someone with a ‘can do’ approach and enjoy a fast-paced autonomous role this role will meet those desires. You will be someone that is confident with all media activity and is looking for a role within the health and not for profit space.
Please complete a cover letter, referring to the job specification to demonstrate relevant experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced, self-motivated Administrator to support our Finance Officer and the general office administration. This role has direct responsibility for day-to-day financial administration whilst including general donor and office support
A core part of the role will be maintaining accurate and up to date financial management for reporting. Knowledge of financial systems like Xero or Sage, Direct Debit management and Gift Aid is essential. At least 2 years experience in a supporting finance role is also essential.
This is an exciting part-time contract role with a Newcastle city centre Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.
A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practicing Christian in accordance with the Equality Act 2010.
Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates must provide two satisfactory references.
Please submit your CV and a covering letter via Charity Jobs.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.
Overview
Are you passionate about digital communications, technology, and accessible web design?
Join our team and make a difference to the staff and volunteers of our organisation across the UK. This is a unique opportunity to apply your skills in a dynamic and supportive environment, driving innovation and accessibility in our digital environment.
Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen.
We are pleased to introduce this new position that demonstrates our commitment to providing our colleagues with high quality platforms for communication, connection and collaboration. As our Intranet Officer, you will be pivotal in enhancing the daily online experiences of our staff and volunteers, ensuring they have the essential information they need to perform their roles effectively.
We are in the process of renewing our SharePoint intranet, and you will join us at an exciting time where you can take ownership of the channel, ensuring it meets our high standards and continues to be developed. Another upcoming project involves implementing new employee channels, such as Viva Engage. You will play a key role in supporting this project and ongoing development.
You'll be highly organised and efficient, with a passion for improving employee's experiences at work.
The role is remotely based, or you can choose to work from one of our services. Occasional travel to Change Grow Live sites will be required for team meetings. We welcome applicants that are located anywhere in the UK. The charity is a friendly and energising place to work – and you will have the full support of the team to make this new role a success. We are open, bold and compassionate, and we value diversity.
Where: Remote
Hours: Full Time. 37.5h per week
Salary: £32,685 - £36,635 per annum
Responsibilities
Key Activities:
- Support the delivery of the internal communications and engagement strategy
- Coordinate the day-to-day requirements of the organisation's SharePoint:-
- Content – publish content that aligns with publishing standards
- Governance – manage the approval, review, and retention process to ensure information is user-centred, clear, and up to date
- Web design – support standards of UI/UX, accessibility and search optimisation
- Technical support – develop and deliver SharePoint solutions by working with colleagues in the IT department and testing with users
- Continuous improvement – use analytics, user feedback and Microsoft updates to progress the intranet roadmap
- Support the implementation and management of new employee channels such as Viva Engage and other applications in the Microsoft Viva suite
- Community management – proactively guide community managers to maintain healthy and compliant platforms
- Measure, track, and evaluate platform engagement metrics to assess the effectiveness and make data-driven recommendations for improvements
- Advise and work collaboratively with colleagues to gather and prioritise requirements for channel enhancements, new features, and improvements
- Share best practice, upskill, and empower staff to improve how they communicate and engage
- Advocate Change Grow Live’s brand, including tone of voice, and shape clear messages that are aligned to the organisation’s values
About You:
Education Knowledge and Experience (essential):
- Qualification in a relevant subject, or the equivalent experience in a similar role.
- 3+ years' experience in a communication, marketing, digital, or technology role.
- Experience managing digital channels, e.g. intranets/websites/social media.
- Strong relationship management and interpersonal skills.
Abilities and Skills (essential):
- Excellent communicator, comfortable with presenting ideas.
- Understanding of digital accessibility with the ability to present complex information in an accessible, jargon free format.
- Highly organised, able to manage multiple tasks and work autonomously.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Creative, innovative, and passionate about helping people.
What We Offer:
- Ongoing professional development and training opportunities
- A supportive and collaborative work environment
- The chance to be part of an organisation dedicated to improving lives
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service for the first 5 years
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- Training, career development & progression opportunities
- Refer a Friend Scheme.
If you are passionate about providing accurate and helpful content and making a positive impact in the lives of others, we would love to hear from you.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Salary Range (pro rata if part time)
CGL points 29 to 33 (£32,685.28 - £36,635.37)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
19/8/2024
Closing Date
11/8/2024
If you have any questions on this opportunity that you would like to talk through please contact us
THE CHARITY
Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organization, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.
We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.
We have an ambitious growth plan, and we’re seeking a proactive, innovative fundraiser to help us establish a range of sustainable income streams. We’ve made incredible progress in both programme scale and quality, and we want someone to help us identify and articulate the change we make, so that we can keep improving and demonstrate the value we deliver.
JOB PURPOSE
Working with the Managing Director, you will support delivery of our fundraising and impact strategy, supporting us in identifying funding opportunities, submitting bids and ensuring reporting is completed. You will be responsible for maintaining all our communications channels, including social media, updating our website and creating copy and print materials for our programmes. You will help us to share our impact and tell the stories of the mentor and mentees. You will support us to use our data management system, Beacon, to track both our funding pipeline and commitments, as well as our programme impact data. You will analyse and use our data to tell stories that help us improve our work, expand our reach and increase our access to resources.
WHAT YOU'LL BE DOING
Funding
- Set up and manage funds on Beacon, our CRM system, tracking opportunities, applications, outcomes, reporting requirements and ensuring accurate record keeping.
- Support the delivery of our fundraising strategy, with specific focus on developing a portfolio of sustainable, multi-year grants, trusts and funds and service delivery contracts, while considering how we can expand individual giving, online fundraising and developing corporate relations.
- Income planning, including identifying, prioritising and scheduling funding opportunities.
- Liaising with programme teams to develop proposals for programme development, and gathering engaging information to demonstrate impact in reports.
- Supporting teams to manage monitoring and evaluation requirements for donor and internal purposes, developing and maintaining monitoring frameworks.
- Preparing and submitting proposals and tenders to donors, trusts and funds and government and local government contractors.
- Preparing and submitting timely donor reports in line with contractual requirements.
- Reviewing contracts and ensuring contract compliance.
Communications
- Attending monthly content planning meetings online
- Planning and developing content provided by Unfold staff and partners
- Sharing planned content for review and sign-off
- Keeping up to date with messages and followers on Unfold’s social media channels
- Keeping the team informed of updates on social media updates
- Design material for programme team to support with their work and outreach
- Create compelling stories from case studies and impact data
- Report every month on communications analysis so we can see trends on who is engaging with which platforms and to what type of contact.
- Build and develop our social media platforms with new brand and ensuring all communications meets the organisations brand guidelines.
Other Duties and Responsibilities
Participate in regular management supervision, team meetings and annual appraisal; help to identify your own job-related development and training needs.
Adhere to Unfold’s code of confidentiality, safeguarding, equal opportunities and all other policies.
Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with aims, values and ethos of Unfold.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
The role may involve out of hours working, for which time off in lieu will be granted.
ABOUT YOU
- Excellent written and verbal communication skills
- Good organiser – ability to manage multiple tasks
- Understanding of fundraising in the charity sector
- Experience of marketing/ external communications including managing social media
- Experience of creating communications material (in Canva or digital software) that fit within brand guidelines
- Great storyteller who can create compelling case studies
- Experience of running campaigns, using Mailchimp.
- Personable and positive
- People orientated
- Good listener
- Willing and able to work the occasional evenings and weekends
- Strong empathy skills
Desirable
- Understanding of the Charity Sector
- Experience of working with CRM systems and databases
- Understanding of how to create a comms plan and implement it
- Has knowledge or lived experience in the borough of Westminster or surrounding boroughs
WORKING AT UNFOLD
Holidays: 25 working days (along with additional Christmas closedown days)
Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
Team working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
Wellbeing: How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey.
Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits online at fivefields.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to make a monumental impact on the lives of those affected by a rare disease? Do you thrive in dynamic environments where your leadership can ignite change? If so, we have the perfect opportunity for you!
We are a Colchester-based charity looking to appoint a full-time, permanent CEO to lead our small but passionate team.
We support a rapidly growing global community of patients and carers living with eosinophilic-associated diseases and have a network of healthcare and research professionals reaching 43 countries.
As our CEO, you will be at the helm of our mission, guiding our organisation to new heights of success. You will lead with vision and determination, leveraging your expertise to strategise, innovate, and propel our initiatives forward.
You will help to change the lives of people across the world who live with these rare and often isolating diseases and help to fight for awareness, understanding and collaboration among the medical community.
The Role: CEO
Your responsibilities will include:
· Strategic Leadership and Management: Develop and execute strategic plans to advance our mission and objectives, ensuring alignment with our core values and priorities. To be responsible for the management and administration of the charity within the strategic, policy and accountability frameworks laid down by the board of trustees
· Team Empowerment: Inspire and empower our small but dedicated team, fostering a culture of collaboration, innovation, and excellence.
· Partnership Building: Cultivate and nurture strategic partnerships with stakeholders, including patients, caregivers, researchers, key opinion-leading healthcare professionals, and industry leaders.
· Advocacy and Awareness: Be a powerful advocate for eosinophilic-associated disease patients, raising awareness, driving policy change, and amplifying their voices on local, national, and international stages.
· Transforming clinical practice: influencing national and international treatment guidelines from professional bodies
· Fundraising and Sustainability: Drive fundraising efforts and diversify revenue streams to ensure the long-term sustainability and growth of our organisation.
The client requests no contact from agencies or media sales.
Are you passionate about leading a community organisation and driving sustainable, impactful change?
Can you inspire and manage a diverse team of staff and volunteers to achieve collective goals in a dynamic, inclusive environment?
Then we’re looking for you to lead Moseley Community Development Trust
Role Summary:
The Chief Executive Officer will lead Moseley Community Development Trust (CDT) into an exciting new phase as it develops and grows its asset base: two buildings, a committed core team, and wider community of active citizens and volunteers. They will develop a refreshed strategy for the charity focused on organisational sustainability, social impact, and climate resilience, and use their energy and profile to bring the wider communities around Moseley into that process.
The Chief Executive Officer will develop the organisation’s operating model to include its newest building ‘The Hive’: a flexible space which enables a wider set of people to organise around creativity, solidarity, and other shared endeavour. They will also inherit a community vision for the space and deliver a capital programme to update it in line with that vision.
The role must also model the values that are core to Moseley CDT:
- Inclusion: working, relentlessly to ensure that the organisation’s assets serve all parts of Moseley’s diverse communities of place and interest,
- Positive innovation: embodying a ‘can-do’ attitude by creating space for staff, volunteers, and active citizens to explore how things can be done,
- Collaboration: forming and nurturing productive partnerships around shared goals
Responsibilities:
To lead Moseley CDT as an organisation and system actor:
- Lead the development of a new organisational strategy, working with the Board.
- Lead and manage the team of staff and volunteers.
- Maintain and develop relationships in the local and thematic ecosystems around Moseley CDT, ensuring that the organisation is adept at innovating, anticipating, and responding to issues, risks, and opportunities.
- Build relationships to widen participation in community life.
- Develop new sources of funding and increase organisational capacity around business development and funding applications.
- Support and strengthen existing enterprises, services, and assets – including through planned capital works at The Hive.
To develop, update, and model good governance:
- Ensure that the Board meets regularly, and has the strategic, organisational, and community insights it needs to make good decisions.
- Revisit Moseley CDT’s organisational policies, and update where necessary.
- Increase organisational capacity around policy updates and compliance.
- Use research, data, and insight to ensure that the organisation can be nimble and responsive to changes and trends.
Community development:
- Use the organisation’s assets to support community organisation, enterprise, and development.
- Support and grow co-working membership to unlock maximum benefit for the wider community around Moseley CDT.
- Create space for innovation and collective problem solving, developing new services and projects as required.
- Invest into the Moseley CDT staff team so that they can continue to thrive at work, and to grow into their potential.
Person Specification:
Experience and Knowledge:
- Leadership within the voluntary, community, faith, and social enterprise sector
- Asset-based community development
- Operational management of buildings
- Programme Management
- Managing volunteers
Skills and Abilities:
- Resourceful, practical, and entrepreneurial
- Developing and delivering strategy
- Effective communicator
- Financial management
- ICT literacy
- Creating and nurturing partnerships
- Leading a team of staff and volunteers
The client requests no contact from agencies or media sales.
Are you looking for a pivotal role which will shape the future of a national charity working on a key social justice challenge? Are you excited to tackle a key post targeted at raising awareness of the charity’s work and bringing critical supporters and stakeholders on board? Are you an experienced communications professional who wants to use your talents to improve the lives of people across the UK? If so, then we’d love to hear from you.
As we embark on our new five-year strategy, The Hygiene Bank would like to hear from talented communicators who would like to use their skills to further the mission of this exciting anti-poverty charity.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing-up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. Earlier this year, The Hygiene Bank published a research report into the incidence and impact of hygiene poverty. It found that over 4.2m adults in the UK are affected by hygiene poverty, that is an additional 1.1m people into hygiene poverty since 2022 - the equivalent of the population of Birmingham.
With hygiene poverty on the rise, it is also undermining the nation’s health: 50% of those affected by hygiene poverty say that it is causing them anxiety or depression. 92% of people affected report that it limits their social interactions with friends and family. 54% of those affected have not gone to the dentist in the last 12 months. But most importantly, it’s putting people in impossible situations. A staggering 69% of adults experiencing hygiene poverty are having to make the difficult decision between paying for essential needs like food and bills or purchasing basic toiletries. 65% of parents affected by hygiene poverty have had to choose between buying hygiene products for themselves or their children.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the role
This role will be part of a multi-disciplinary Communications Team working together to raise awareness of the work of The Hygiene Bank. The successful candidate will develop and deliver effective marketing and communications content, with a special focus on digital channels, to promote The Hygiene Bank’s work, partnerships, and year-round fundraising activity – including National Hygiene Week and brand collaborations – and demonstrate the positive impact donations have had on communities across the UK. The postholder will work together with the Senior Volunteer Experience, Communications and Fundraising Manager and the Head of Fundraising, Communications and External Engagement to implement the Communications Strategy using a range of marketing and communications activities to actively engage a variety of audiences to raise awareness of hygiene poverty in the UK.
Responsibilities include: creating content for social media, our monthly newsletter and our website; creating engaging and compelling promotional materials; using high-quality storytelling to produce blogs, liaising with our volunteers to identify good stories and producing case studies and news articles for the website and supporting the wider team as required.
Job Description
Responsibilities
· Create compelling and engaging content for The Hygiene Bank’s social media channels, website and newsletters for our different audiences.
· Coordinate and monitor The Hygiene Bank’s social media presence ensuring the different audiences are informed and engaged.
· Develop creative concepts to engage and activate our ambassadors and influencers in support of the organisation.
· Develop and implement email marketing campaigns and manage the reporting, suggesting improvements and identifying growth opportunities.
· Support with the content creation and development of the website.
· Monitor and improve the website’s SEO and traffic metrics.
· Support with the creation and delivery of effective marketing and communications materials, such as reports, presentations, leaflets, etc, to engage with our online and offline audiences.
· Support with the production of case studies and success stories with a clear narrative that delivers the key messages outlined in the Communications Strategy.
· Liaise with our network of local projects and volunteers and support them with communications materials and campaigns to raise their profile.
· Maintain the Communications monthly report, making sure the data is accurate and identifying any areas for improvement.
· Support and assist the Senior Volunteer Experience, Communications and Fundraising Manager and Head of Fundraising, Communications and External Engagement with the implementation of the Communications strategy and other team activities.
· Support and assist the Communications Team with the creation of awareness-raising campaigns at national and regional levels that align with the Communications Strategy.
· Support the Communications Team in making sure of the consistent tone and branding across all communications channels.
Person Specification
With a strong alignment with The Hygiene Bank’s values, you will have:
· Outstanding written communication skills across a variety of media – from crafting social media content to case studies.
· A creative mindset, coming up with new and innovative ways to communicate activity.
· Excellent organisational skills: being self-motivated and disciplined, with the ability to work without the need for close supervision.
· The ability to work under pressure and on multiple projects at the same time.
· The ability to represent the charity and its mission in a clear, emotive and factual way.
· Strong interpersonal skills: with the ability to forge and develop relationships with our volunteers, corporate contacts and community groups.
· An enthusiastic, can-do attitude; a self-starter and a team player, with a flair for building relationships.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Experience
You will have a minimum of two years’ experience in the following:
· Either Marketing or Communications .
· Experience of, or willingness to learn a range of communications tools, e.g, Canva, Benchmark, Wordpress, Google Adwords, Hootsuite, etc.
· Copywriting skills, including the ability to write for a variety of audiences and purposes.
· Producing marketing and communications materials for multiple audiences across different platforms.
· Communicating effectively with a range of audiences.
Key Details
· Salary: £26,000 - £30,000 p.a depending on experience (pro rata, part-time, 4 days per week) dependent on skills and experience.
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
If you would like to join our team, please visit our website and apply with:
• An up-to-date CV outlining your employment history, qualifications and contact details.
• A supporting statement (no more than 2 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification and ii) outlining why you are interested in working for The Hygiene Bank.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.