Relationship Officer Jobs

There are a variety of annual special events that include but are not restricted to: Annual Charity Dinner, Armistice Address, Carol Services and Clay Shoot as well as Open Days, virtual events, AGM and the Secret Postcard Auction. The role also supports the other fundraising teams in the logistics, stewardship and administration of events, activities, data management and input and donor engagement tasks.

Key responsibilities:

• Support the Senior Events Officer with all fundraising and stewardship events including the production, delivery, logistics and administration of our key special events
• Work with Income stream Heads, when required, to manage their donor engagement and cultivation events and activities
• Update the events section of the Combat Stress website
• Assist in researching venues and suppliers for events
• Liaise with and relationship manage external suppliers (caterers, printers, florists, venues) regarding events
• Help manage all printed materials related to events including designers, printers and advertisers
• Help source prizes for the live and silent auctions
• Raise and manage invoices as directed
• Input and manage event administration on Raiser's Edge, always ensuring accurate records are maintained
• Process ticket applications and donations in lieu of tickets and ensure all supporters are thanked in a timely manner
• Attend events and assist the Senior Events Officer to ensure everything runs smoothly and all attendees at the event are well looked after. Some out of hours work is required
• Collaborate and support other fundraising teams as and where required

This role will be subject to a DBS check.

Do you value the principles of restorative practice?

Are you passionate about providing the best possible service for children, young people, families and communities at every opportunity?

Can you think creatively about services and identify opportunities for improvement or impact?

Are you able to inspire a team to deliver effective and efficient person-led support?

We are a leading charity in the UK offering Family Group Conferences in the South. We are at an exciting point in our history where we are exploring and actively building new and innovative ways to work alongside families and the community. If you are keen to get creative and explore new opportunities alongside managing and leading an excellent core service, we would love to hear from you. 

The ideal candidate will be a skilled strategic thinker able to inspire and lead a remote team to deliver high-quality support services.

They will also be able to design, launch and embed creative, innovative services that embody the principles of restorative, solution-focused and person-led support.

Successful candidates will be positive communicators who enjoy building and nurturing relationships internally and externally.  

As a pivotal brand ambassador our next Director of Services will demonstrate and promote our values, and strive towards delivering our mission and vision in all that they do.

Experience in delivering Family Group Conferences is desirable but is not essential for this role. We are looking for senior operational leaders with experience in and passion for restorative practices.

The role offers flexible, hybrid working with a requirement to be in our Eastleigh, Hampshire office two days a week (Tuesday is an essential day). A successful candidate would need to actively work in person with commissioners, external partners, and our teams throughout our programme areas on a regular basis, depending on service needs.

Willingness to travel to other areas, depending on service need and growth is also needed.

DETAILS

Salary: £42,000 - £50,000 per annum, depending on experience

Location: Hybrid with two days a week in our Eastleigh, Hampshire Head Office – requirement for Tuesday in the office

Working pattern: Full-time, 37.5 hours per week, flexible

We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK

SAFEGUARDING

Daybreak is firmly committed to the belief that all children, young people and vulnerable adults have a fundamental right to be protected from harm, and fully recognises its responsibility for safeguarding and child protection.

Safeguarding determines the actions that we take to keep people safe and protect them from harm in all aspects of their engagement with Daybreak. The safety and protection of all beneficiaries that Daybreak supports is paramount and has priority over all other interests.

As part of our Safer Recruitment Policy, DBS checks will be required prior to commencing work with Daybreak. This policy is available on our website.

APPLICATIONS

To apply, please download and complete our application form. Whilst we also will accept a CV and Covering Letter, note that anyone invited to an interview will be required to complete a full application form prior to the interview as per our safer recruitment policy.

Please ensure that you have read the full recruitment pack on our website, prior to applying.

Should you like an informal chat with our CEO, please request via head office.

If you need any help with your application or have any questions, please contact us via email or phone

CLOSING DATE: SUNDAY 11TH AUGUST 2024 | INTERVIEWS: WEDNESDAY 14TH & FRIDAY 16TH AUGUST

Are you ready to join our dynamic team as a Directors assistant and business support and unlock your potential and opportunities?

Girlguiding is seeking an experienced, proactive Directors assistant and efficient business support to provide comprehensive support to  executive directors enabling them to operate efficiently and effectively as part of executive leadership team.

You will be required to provide the highest quality assistance and administrative support as well as acting as the initial point of contact. You will need to be a master organiser with excellent communication and time management skills. You must have great attention to detail, excel at managing competing priorities and be able to handle confidential information with discretion and tact, and build effective relationships with a diverse range of stakeholders.

In our ideal candidate we are also looking for substantial experience in providing comprehensive secretariat support for meetings.

We encourage candidates fulfilling the criteria to apply for this position.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

At Breast Cancer Now, we’re seeking a Senior Press & PR Officer to join our ambitious press, PR & celebrity team for 12 months. The role is focused primarily on the charity’s Fundraising portfolio, including our corporate partnerships and high-value fundraising events, all of which raise vital funds that help the charity to deliver world-class research and provide life-changing support for anyone affected by breast cancer. 

About you

As an excellent communicator, you’ll be great at building trusted and influential relationships across a range of stakeholders including colleagues, journalists, external partners and advocates and ambassadors of Breast Cancer Now. This will help you bring our work to life, working collaboratively and effectively and at pace. 

With significant experience in developing and delivering impactful PR campaigns, either in-house or in an agency, you’ll tell powerful stories around our fundraising activity to achieve cut-through in the media and drive further engagement and support (including financial) from our key audiences. 

Always putting the patient voice at the heart of our work, you’ll be innovative and creative in your approach to secure maximum profile for annual events and campaigns, building on previous years’ successes and bringing fresh angles to this work to maximise engagement with the media and key audiences. 

With strong written skills and an instinct for what makes a good news story, you’ll thrive in a fast-paced press office, and always consider how content can be integrated and delivered across communications channels for greatest impact.   

The successful candidate will be excited to be part of an ambitious, focused and supportive wider Fundraising, Communications and Engagement Directorate, which has a remit to reach and engage more people with our work than ever before, and to develop our fundraising to become a sustainable organisation for the future. 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Please submit your application as soon as possible. We will be assessing applications on a rolling basis therefore this role may close before the advertised closing date.

Closing date 9am on Tuesday 30 July 2024 

Interview date Week commencing 5 August 2024 

A well established UK charity are seeking an experienced  Individual Giving and Data Manager to join their Development team. In this role, the you will manage donor data and deliver targeted communications to individual donors, focusing on regular giving programmes and fundraising from event attendees. You will also play a crucial role in our CRM transition to Salesforce, ensuring smooth data migration and implementing new fundraising processes.

Key Responsibilities:

• CRM/Data Management: Lead the Development team in transitioning to a new CRM system, ensuring data integrity and accessibility. Support team members in using the new system and develop processes for managing fundraising communications.
• Individual Giving: Implement and manage regular giving strategies and develop and enhance digital fundraising platforms and coordinate donation webpages.
• Donor Stewardship: Develop and maintain a robust stewardship process, ensuring donors receive timely acknowledgments and updates on the impact of their gifts. Support stewardship events and recognition activities.
• Communications: Create and manage fundraising communications for individual donors, working closely with the Digital and Public Events Teams. 

Requirements:

• Proven experience in individual giving fundraising and CRM management, preferably Salesforce.
• Strong skills in digital communications, content strategy, and data analysis.
• Excellent organisational and project management skills, with the ability to manage multiple tasks and meet tight deadlines.
• Knowledge of fundraising regulations and data protection laws, including GDPR.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you an experienced membership professional with a keen eye for detail?

Do you have a passion for leading on the implementation and improvement of a membership administrative function?

If yes, this might be the perfect role for you!

Charity People are thrilled to partnering with ACEVO (Association of Chief Executives of Voluntary Organisations) to recruit their new Senior Membership Officer.

This is a permanent role with a salary of £39,156.
This is mostly a home-based hybrid role with some occasional travel to London.

As a senior membership officer you will lead on the planning, implementation and improvement of ACEVO's membership administrative function. You will also be key in making sure our members receive a fantastic level of service throughout their membership cycle. As part of a small team it is vital you have a positive can-do attitude and enjoy problem solving.

Key responsibilities of the role include:

• To have overall operational responsibility for all aspects of membership administration, working with and though the membership administrator.
• To oversee the successful implementation of all routine membership activities including mail outs, emails, phone calls and surveys for potential, new, renewing, lapsed, and dropped members and any follow up required.
• To track general membership statistics and produce weekly, monthly, quarterly and annual reports on progress towards KPIs and targets.
  
  

If you have the following attributes, we would love to hear from you:

• Extensive membership engagement experience.
• Ability to handle escalated member queries.
• Excellent CRM skills (ideally Salesforce)
• Excellent attention detail and detail orientated.

If you're interested in hearing more about this opportunity, please send your CV to Glen at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Salary: £29,500 - £33,500 DOE

Location: Hybrid working to include Tyseley, Birmingham and home working and national travel when required

Hours: Full time 36.5 hours per week to include occasional evening and weekend working.

Contract type: Permanent

Previous applicants should not apply.

We have an exciting opportunity for a Research and Evaluation Specialist to join our Research and Performance department at The Active Wellbeing Society. Our head office is based in Tyseley (Birmingham) and we are offering this as a hybrid role, including working from the head office, across Birmingham and home working, with national travel when required. This role is responsible for research and evaluation across all areas of the organisation to support strategic and operational decision-making. This includes primary research (surveys, interviews, focus groups, participatory research etc.) and data analysis skills to produce recommendations and actionable insights to drive behaviour change, and adapt and improve our practice.

You should have experience of designing and leading mixed method research projects (quantitative and qualitative), using a range of tools to analyse and evaluate a variety of datasets and interpreting your findings into robust recommendations. You should have excellent written and verbal communication skills, with an ability to adapt these to different audiences. The role will support the Research and Insight Manager.

Ideally, you will bring a high level of expertise across all the knowledge and skills we are looking for, as set out further below. We will consider candidates who require some development in areas of their knowledge and are willing to learn whilst in the role.

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives. 

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely. 

Main duties

1. Design, manage and deliver multiple community-based research and evaluation projects.
2. Use a range of research methods such as interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies and stories.
3. Use a range of data analysis tools to interrogate mixed method research data (quantitative and qualitative) and produce robust findings. This will include the use of NVivo, SPSS and Microsoft Excel.
4. Turn primary and secondary research findings into actionable insights, providing evidence and recommendations for problem solving, critical thinking, decision making and innovation.
5. Identify, analyse and interpret relevant local and national data sources and evidence to provide actionable insights and contextual understanding.
6. Use excellent written communication skills to produce outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
7. Work collaboratively with the team, other directorates and stakeholders to understand their research needs, to implement research processes and procedures, in-line with organisational priorities and the needs of funders.
8. Understand and adhere to information management policies, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR.

Knowledge, skills and experience 

1. Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories. (Essential)
2. Skills and experience in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation. (Essential)
3. Experience of designing, delivering and managing multiple research and evaluation projects. (Essential)
4. Experience of turning primary and secondary research findings into actionable insights and providing evidence-based briefings and recommendations. (Essential)
5. Experience of using a range of analytical tools and software that will allow you to apply your skills in mixed method research (quantitative and qualitative), to produce robust findings. This will include the use of MS Office, SPSS, MS Excel (advanced) and NVivo (transcription and coding). (Essential)
6. Excellent written communication skills with experience in producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences. (Essential)
7. Experience of building and maintaining strong working relationships, including working collaboratively with teams across an organisation and with external stakeholders (Essential)
8. Knowledge and experience of information management, research ethics and governance legislation, including, data privacy and data protection legislation, including GDPR. (Essential)
9. Experience and understanding of behavioural research, behavioural insight, and/or, the COM-B Model. (Desirable)
10. Experience of sourcing, analysing and interpreting existing national and local data to produce trends and comparisons. (Desirable)

Staff benefits

We offer our team members a comprehensive staff benefits offering to include:

• Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
•  Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Life Assurance – x4 your salary paid to beneficiary.
• Flexible working.
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application details

Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:

1. Experience of carrying out community-based research using qualitative research methods, including, interviews, surveys, focus groups, case studies, participatory research, journey mapping, literature reviews, case studies, stories
2. Skills in cleaning, organising, manipulating and analysing data, data interpretation and data visualisation, and turning primary and secondary research findings into actionable insights and evidence-based recommendations.
3. Experience of designing, delivering and managing multiple research and evaluation projects
4. Experience of turning primary and secondary research findings into actionable insights and providing evidence-based recommendations6. Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.
5. Excellent written communication skills with experience of producing outputs including reports, briefings, profiles, presentations and infographics, and tailoring these to a variety of audiences.

Closing date: Sunday 4th August 2024

Interview date: TBC

Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

Successful applicants will be required to be DBS checked prior to starting.

Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.

Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.

In order to realise this ambition, we need to generate year to year incremental annual surplus for sustainability of Rainham Foodbank operations and projects.

Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, community groups and grant giving trusts and foundations. You'll be at the heart of our local community, bringing our cause to life and building lasting donor relationships.

Through your fundraising expertise, you will have a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.

Experience

Minimum of 5 years of experience in fundraising, with a proven track record of securing major gifts, managing campaigns, and planning events.

Personal Qualities:

· Good communication skills.

· Energy.

· Self-motivated.

· Resilient.

· Perseverant.

· Hardworking.

· Compassion.

· Likability.

• Integrity / honesty
• Emotionally intelligent
• Optimistic
• Passionate
• Socially confident

Specific Responsibilities:

· Through the design and delivery of excellent, engaging and regular stewardship communications and powerful fundraising appeals, you will grow our income and pool of individual supporters making one off or monthly donations. You’ll also explore and implement ways of promoting Rainham Food Bank across the community to successfully attract an ever-greater number of individual donors.

· You’ll engage with local community groups, associations, events, schools and businesses in order to grow Rainham Food Bank’s community fundraising reach and income.

· Through excellent, comprehensive and considered research, you’ll identify and prioritise a pool of potential Trusts and Foundations funders for Rainham Food Bank and, working with colleagues, you’ll develop authentic, compelling, creative and winning funding bids that can successfully engage new and existing Trusts and Foundations funders.  

· You’ll work closely with and support the CEO of Rainham Food Bank in maintaining and evolving the existing relationship with neighbouring Trussell Trust food banks across London, seeking and pursuing joint trusts funding opportunities.

· You’ll establish a fundraising pipeline, including a range of KPI’s that can be tracked and that will enable you to make informed projections regarding future income.

· You’ll forge strong relationships with colleagues across the wider Trussell Trust network, sharing best practice and learning from other charities across the network. You’ll proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities.

Skills

· You’ll have good, established experience of individual giving, community fundraising and Trusts and Foundations fundraising.

· With excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling and winning funding proposals and appeals.

· You’ll have experience of setting, managing and reporting against fundraising KPI’s. 

· You’ll be tenacious and able to embrace, develop and shape a new role. You’ll be well organised, proactive, and a self-starter who is able to self-motivate.

· You’ll be able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

· Strong leadership and team management abilities

· Excellent communication and interpersonal skills

· Proficient in donor management software and fundraising platforms

· Strong analytical and problem-solving skills

· Ability to work independently and collaboratively in a fast-paced environment

SAFEGUARDING:

· Be aware of any safeguarding concerns with regards to vulnerable participants and volunteers through regular discussion with each party.

· Be vigilant for signs of abuse or mistreatment.

· Communicate all safeguarding concerns to the Safeguarding Lead at the earliest opportunity and as a matter of urgency.

Other Responsibilities:

· Produce monthly reports for the CEO and Trustees as required.

· Develop and implement a comprehensive fundraising strategy to meet the financial goals of the organization.

· Identify potential funding opportunities and create action plans to secure them.

· Conduct research to identify and analyse potential donors and partners.

· Attend team leader meetings as required

· Present fundraising updates to the senior management team and board of directors

· Prepare regular reports on fundraising activities, progress towards goals, and financial

Performance

· Communicate or report difficult situations at work to the CEO.

About you:

· Passion for the mission and values of the organization

· Strong Team player

· High level of integrity and professionalism

· Strategic thinker with a proactive and innovative approach

· Strong organizational and time management skills

· Excellent communication skills

· Empathetic

· Has an eye for detail

· Organised and self-motivated, and able to carry out responsibilities with minimum supervision

· Confident recording, handling and analysing data

· Confident IT user

Yeldall Manor is a Christian recovery centre for men wanting to overcome their addiction problems. We have created this new part-time position to provide consistent and professional HR support to the organisation, bringing together various roles currently undertaken by a few different staff members.

The role will suit someone who can work under their own initiative (after training in our charity practices), experienced in overseeing the employee journey from recruitment and retention to departure. You will act as the first point of contact for HR-related queries, and ensure that the charity is compliant with all relevant legislation. This will involve dealing with all employment matters, building robust policies & procedures, and implementation across the organisation. You would also be responsible for preparing the staff rota and all related administration. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. Please see the job description for full information about this varied post.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical and administrative tasks with management responsibilities. We anticipate that you'll be based in the office for at least two days out of the three days/24 hours worked per week. This is in a lovely rural setting near Twyford (Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are ultimately helping. They inspire and motivate us just as much as we seek to encourage and support them. 

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows: 

Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.

Community - We are accepting of all and want everyone to know they are seen, heard and belong.

Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.

Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.

Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Experience in marketing and communication. 
• Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK

About the role

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. 

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK

• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.

• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods. 

What you’ll bring:

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written

• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

Please note this is a fixed contract for six months to cover a secondment. There may be an opportunity for an extension. 

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 12th August 2024. Please note: interviews will be held virtually on Google Meet.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Main duties Form a close working relationship with the COO, Senior Management Team, and Trustees Provide leadership on Finance and Accounting strategy, to optimise BeyondAutism financial performance

Take overall control of the accounting function Contribute to the development of BeyondAutism strategy challenging assumptions and decision-making as appropriate and providing financial modelling, analysis and guidance on all activities, plans, and targets

Ensure that company financial systems are robust, compliant and support current activities and future growth Ensure that all regulatory requirements are met including the Charity Commission, Ofsted, the Fundraising Regulator and Company Law

Take a lead role along with the COO in management of capital, investments and arranging of finance in accordance with Trustee strategy and policy Forecasting and managing cash.

Ensuring fee income is received promptly and suppliers are paid to terms Oversight of all contracts entered by the Charity Governance Support the Board on all financial matters and any financial risks facing the organisation Support the Finance Committee including agreeing the agenda for quarterly meetings with the treasurer/chair

Work with the COO, CEO, and Chair to prepare papers for the quarterly Board meetings, attending meetings with the COO and other members of SMT Ensuring that the Charity follows the Charity Governance Code All reporting to The Charity Commission, including the year-end return and management of any SIR required Oversight of contracts, including liaison with trustees and legal advisors where required Development and strategy Business analysis – evaluation of options as charity develops and monitoring progress Modelling costs and projections for new developments

Budget Lead the budget setting process, liaising effectively with each member of SMT Set and monitor KPI’s Presentation of Budget to Trustees Management accounts Ensure timely, accurate and appropriate reporting of the month end results to the Exec team and budget holders

Review all accounts and add analysis and forecast Provide reporting against budget/forecast in summary and by department being aware of different cost classifications

Provide cash variance information and forecasting Monitor and report on compliance with banking covenants Provide executive summary reporting to Trustees Investigate variances and advise on appropriate action Management accounts

Instruct and work closely with the external auditor to ensure timely production of the Annual Report and Accounts working closely with Trustees as needed Preparation of audit schedules and other information required Reconcile the Annual Report and Accounts to the management accounts Prepare Trustee report and associated policies (reserves, investment, risk)

External reporting Reporting to external authorities – such as local authorities and ONS Charity Commission and Companies House returns and compliance Administration and relationships Manage the relationship with banks and other lenders / investors Manage the relationship with Insurance brokers and manage annual renewal Responsible for HMRC and other compliance related matters Contract reviews/relationships with key suppliers including IT and energy providers

Oversight of payroll processes/provider

Monitoring of pensions and employee benefits Review and monitor processes of internal control and ensure they are followed/appropriate People Lead, develop and support the finance team (3 part-time employees)

General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism

To safeguard children and vulnerable adults at all times

To undertake training as required Assist with other work, events and projects as needed Any other duties that the CEO and COO may reasonably require Skills and experience Qualified Accountant with familiarity of the Charity SORP Ideally experience at a senior level within the Charity and/or Education sector

Active Travel Project Officer - Social prescribing.  

(England Midlands and East) 

£ 28,831 per annum (pro rata for part time hours) 

(Ref: SUS4290.) 

Part Time 30 hours per week – happy to talk flexible working 

Base: Local authority offices in Nottingham with the flexibility to work from home. 

About the role

This is an exciting opportunity to join the Sustrans team and work on the Travel Well project, an innovative active travel social prescribing project. 

As the Active Travel Project Officer, you will deliver walking, Wheeling and cycling activities that promote Physical and mental well-being. Working closely with NCC (Nottingham City Council) and Nottingham Community and Voluntary Services you will share your passion and enthusiasm for walking and cycling and make a positive impact on people's health and well-being. 

Contributing to the Travel Well initiative you will work with people of all ages and walks of life who refer themselves to the project or are referred by health professionals or other community services. You will identify routes to deliver buddy walks and rides to those referred. 

You will build and manage internal and external relationships with key people and organisations to raise awareness and understanding of the Travel Well programme and the support it can offer. You will run and facilitate workshops, events and talks to promote the project and motivate people to join. 

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. 

About you 

You should have experience of delivering physical activity, health or other behaviour change projects, including delivering projects with different partners from different sectors. 

You will need to be able to communicate with and present to different audiences. As well as the end-to-end planning and leadership of events and activities. You will need to be able to work independently, and work as part of a collaborative team. 

We ask you demonstrate your knowledge of active travel, the issues facing communities that experience inequalities, and a knowledge of walking, wheeling and cycling routes within the Nottingham area 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 28 July 2024.   

Face to Face Interviews will take place during the week commencing 12 August 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.