Relationship Manager Jobs

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

The role

Breast Cancer Now have transformed our digital offering over the last couple of years to create a unified, supportive and inclusive experience for those who want to know more about breast cancer and access vital support services.

We’re looking for a digital product manager who will oversee all aspects of the product lifecycle - managing the backlog for new product developments and cycles of continuous improvement across our flagship products and services. You’ll work collaboratively across the charity and beyond to ensure priorities are centred on the needs of individuals affected by breast cancer and contribute to achieving the overarching strategic goals of our charity.

About you

You’ll have proven experience successfully managing digital products, ideally in a not-for-profit environment. You’ll be a clear, compelling communicator, capable of building strong stakeholder relationships and collaborating effectively with multidisciplinary teams.

With a deep understanding of user-centred design principles, you’ll draw on user insight and organisational strategy to shape priorities and measures of success. You’ll have experience applying product development best practices to shape discovery and deliver against a strategic roadmap and backlog, ideally in partnership with specialist external providers.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Monday 9 December 2024

Interview date:pr From Monday 16 December 2024  

We have an exciting opportunity for an Area Manager to join the team in North Yorkshire, South Yorkshire & Humberside, working 37.5 hours a week. This role is offered on a hybrid basis working from home and with regular travel to our local offices.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Ongoing training & support with opportunities for career development & progression

About the Role:

As Area Manager you will oversee delivery of high-quality services.
Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the area business plan.

Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.

Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.

As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.
Key responsibilities of the role are to ensure the successful delivery of a high quality, efficient and responsive services to victims, the identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders. A focus on team development, and the monitoring of performance and quality are key within the role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across North Yorkshire, South Yorkshire & Humberside, as well as attending offices to meet returning staff.

For more information, please do contact Janina Powell (Deputy Services Director - ).

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.

The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.

The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.

Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.

Who are we looking for?

The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

What we offer

· £46,297 (pro rata)

· Working hours: 3 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

The role is in our Digital team, which reports to the Chief Operating Officer, but since the website encompasses all aspects of our work from service delivery and information provision to PR and fundraising, this role works collaboratively with all teams.

Initially the role will help the team to plan the content workstream, agreeing roles, responsibilities, timescales and success measures. This role would work then as part of a cross-team editorial effort with key stakeholders to create the new webpages, keeping colleagues informed and engaged throughout the project. Once the site goes live, you would help with aftercare and making sure the site gets off to a good start, making any additional edits or new content as needed based on performance and feedback. Towards the end of the contract, post-launch, this role would help to upskill and support selected colleagues in other teams to take more hands-on responsibilities with website content creation and governance as part of a new, decentralised approach.

The ideal candidate will have strong planning, organisational and workflow management skills. They will also have proven experience of creating and adapting user-centred, engaging and successful content for websites – primarily including text, images and graphics, but also video – ensuring output answers its brief, supports brand and strategic objectives, and is fit for purpose, channel and audience.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Want to join us? Find out more about who we are via our website.

To apply, please send a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 11th December 2024 at 5pm.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further (contact details can be found on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

We are looking for an experienced and passionate Housing Service Manager to manage and lead our dedicated team at Willow Lodge, Folkestone.

1 x Part-time opportunity available - 21 hours per week, flexible hours between 9am – 5pm, Monday – Friday.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

JOIN THE TEAM!

This is an exciting opportunity to manage our Willow Lodge Service. Willow Lodge is a welcoming nine-bed supported living accommodation located in Folkestone. Our facility includes seven bedsits and two self-contained flats, providing a comfortable and supportive environment for residents. Our dedicated, friendly, and experienced staff are committed to fostering a supportive and positive environment, ensuring tenants feel at home while they work towards their personal goals.

How you will make a difference:

• Ensure effective two way communications are in place and teams are kept fully informed of national and local developments.
• Maintain excellent working relationships with professionals, referrers and stakeholders.
• Ensure effective liaison between service teams, service users and other professionals.
• Work with the team to deliver what is important to commissioners and the people they support to achieve recovery goals and service outcomes.
• Identify and enable meaningful opportunities for user involvement in shaping services.
• Manage the recruitment of staff as the selection panel leader, ensuring compliance with Recruitment & Selection policy and Equality legislation.
• Ensure that services are accessible and meet the needs of service users from a diverse range of backgrounds and are representative of the needs of local communities.
• Be the positive role model and coach, as lead practitioner providing expertise and guidance on practice issues to the team.
• You will be responsible for ensuring the assessment, recording and reviewing of our Outcome Focussed Support Planning and Risk Management Planning is embedded into practice.

Essential skills and experience required:

• Experience of managing and leading a team within a social care/care setting.
• Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
• Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
• The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.
• QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. 

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! 

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity. 

JOIN THE TEAM!

Grove Court is a 24-hour, 12-bed registered Residential Care Home supporting male and female residents with severe mental illness.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Talent Recruitment: Recruit top talent, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position! 

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. 

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! 

Home-Start South Warwickshire is seeking a Charity Operations Manager to lead our team and oversee our mission of supporting local families as they navigate the challenges of early parenthood. This is a unique and fulfilling oportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

About the Role

As Charity Operations Manager, you will be the public face of Home-Start South Warwickshire, building strong relationships with stakeholders and representing the charity with professionalism and passion. You will lead the staff team, driving the organisation toward achieving its strategic goals and vision while ensuring its financial sustainability through a robust multi-year strategy.

In this role you will oversee the delivery of impactful services, ensuring that our work continues to meet the needs of local families and communities. You will provide strategic leadership, inspire and motivate our team, and cultivate partnerships with stakeholders to enhance our reach and sustainability. You will uphold the highest standards of practice in supporting families, ensuring that safeguarding is always a priority.

Equity, fairness, and inclusion are at the heart of everything we do, and you will champion these values in all aspects of the charity’s work, ensuring that we continue to deliver accessible and impactful support for families across our community. This is an exciting opportunity to make a lasting difference by shaping the future of a vital local charity.

Key Responsibilities

• Take responsibility for the operational management of HSSW ensuring that the staff and financial resources are deployed effectively in line with budgets and funding requirements

• Undertake the Strategic Lead role on ensuring the safeguarding and promotion of children’s welfare within the charity

• Report to and support the Board of Trustees in ensuring the effective strategic management, development and future funding of the charity.

• Ensure accurate records are maintained and readily accessible, enabling high standards of reporting and GDPR compliance

• Ensure that HR practice meets current statutory requirements

• Ensure that HSSW employees maintain high standards of practice in supporting families within the Home-Start model and that they adhere to HSSW policies and best practice

• Work with the team to develop a culture of continuous improvement through effective feedback mechanisms; engaging with stakeholders to identify future needs and implement improvements.

• Ensure all Home-Start policies, processes and procedures are implemented consistently and reviewed regularly, so that HSSW is viewed as a role model for best practice.

• Ensure that HSSW meets or exceeds the Home-Start Quality Assurance standards and that any QA reviews mandated by HSUK are carried out in a timely manner.

• Attend and present at all Board meetings, and other out of hours activities.

About You

We are looking for a dynamic leader who is passionate about making a positive difference in the community.

You will have:

• An understanding of the needs of families with young children 

• Relevant previous or current employment in a leadership or management role

• Knowledge of safeguarding issues, legislation and processes

• Have demonstrable experience of leading, developing and motivating a team, including both employed staff and volunteers

• Confident in developing relationships and partnerships with a variety of stakeholders

• Knowledge of the charity/volunteer sector

• excellent interpersonal and communication skills

• Excellent planning and organisational skills 

• Keen attention to detail

• Positive attitude to problem solving

• The ability to analyse and interpret statistical information

We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity.

We are also fully committed to safeguarding and promoting the welfare of children and adults.

Data Insight Officer  
£26,813.56pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!

At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.

As the Data Insight Officer, you will:

· Analyse donor data to identify trends, patterns, and income-generation opportunities.

· Provide actionable insights to inform fundraising strategies and campaigns.

· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

·         Generating income by collaborating with fundraising teams to design and evaluate initiatives.

· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.

· Conduct market research to benchmark against industry standards and inform strategic planning.

· Prepare and present detailed reports and insights to senior management and board members.
 

What We’re Looking For:

Essential:

· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.

· Proficiency in data analysis software and tools (e.g., Excel, SQL).

· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau,                Power BI).

· Strong analytical and problem-solving skills with the ability to interpret complex data sets.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.
 

Desirable:

· Experience working within the charity or nonprofit sector.

· Familiarity with SEO strategies to support marketing and fundraising campaigns.

· Advanced knowledge of data visualisation and reporting tools.

Why Work With Us?
 

At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.

We can offer the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

How to apply:

If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.

Closing date: 2nd December 2024

Interviews:          11th December 2024

previous applicants need not apply

Brigstowe is recruiting a Fundraising Manager

Do you have a strong track record in successful fundraising and want to make a real difference for people living with HIV? 

We are looking for an experienced and enthusiastic Fundraising Manager to lead, develop and implement our fundraising strategy. This is an exciting time to join Brigstowe as we aim to build on the fundraising growth and development from recent years and move our income generation to the next level. 

Your role 

Your key purpose will be to grow our income from a range of sources, with a key focus on trusts and foundations. This is a senior role within Brigstowe and you will be leading fundraising, able to quickly gather the information you need to make successful applications and work with service leads as required to exceed funder expectations.

You will be responsible for managing relationships with funders and donors, delivering excellent supporter stewardship and building on successful corporate and community fundraising. 

About you 

You will be an excellent communicator and relationship manager with a strong track record in securing both large and small grants. You will be passionate about great supporter experience and have successfully grown and developed income streams.

You are ambitious and creative with a positive attitude. You are committed to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice & support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata)  

• 6% pension contribution   

• Ongoing training and development opportunities   

• Regular one-to-one supervision  

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme 

Salary:  £36,124 to £37,938 Full-time equivalent (point 26 to 28 on the NJC payscale) 

Hours: Full-time or part-time considered (minimum 3 days per week) 

Contract:  Permanent  

Closing date:   Midday on Wednesday 11th December 2024.  Shortlisted candidates will be notified on Thursday 12th Dec. 

Interview date:   Monday 16th December 2024 at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

HOW TO APPLY:   

Job Title: Philanthropy Manager (Endowment)
Basis of appointment: Full-time (38.5 hours per week)
Duration of contract: Permanent
Reports to: Director of Advancement
Location: London (UK)- hybrid working
Salary: £46,200 per annum
Start Date: As soon as possible

Are you our new Philanthropy Manager (Endowment)?

We are looking for a fundraiser eager to take the next step in their career by joining us and becoming our Philanthropy Manager. Reporting to the Director of Advancement, you'll support the established Advancement team across key fundraising priorities. Your previous experience with managing executives/senior volunteers will contribute to supporting the Director of Advancement in managing the activities and priorities of a volunteer-led fundraising board.

This is a pivotal new position created to contribute to a significant uplift in UWC International’s fundraising and prospect identification efforts in support of the new UWC Endowment. Your work managing your own portfolio of prospects (HNWI) will support the operational effectiveness of UWCI’s fundraising programme and the strategic development of global UWC funding priorities.

Our Advancement team will provide you with plenty of opportunities to try what you know, manage key projects whilst being part of a collaborative and dynamic team.

If you're motivated to work closely as part of the frontline fundraising team significantly contributing to uplifting our fundraising success, this role is an ideal fit for you.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global alumni community of over 85,000 changemakers transforming the lives of others.

About UWC International

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

•  Generous holiday allowance– 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts). 
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the names and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered.

Deadline for application: 23.59 (UK time) on 4 December 2024

Interview dates:

First round interviews and assessments will be held on 9 & 10 December 2024
Second round interviews will be held on 16 December 2024

For further information on this opportunity, please see the detailed job description attached. 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us. 

The Finance Manager will work directly with the Finance Director and be responsible for the effective and efficient management of the day-to-day accounting and finance operations of the Hospice and its subsidiary company.

This is an excellent opportunity for a Finance professional to progress their career within the charity sector, in a role which combines team management with a business partner approach, to effectively support all operational areas, including clinical, retail, regulated lottery and fundraising activity.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Manager to administer and grow this core membership function and to provide exemplary customer service. This role works within a small but dedicated membership team and is critical to the successful expansion and delivery of the function.

The ideal candidate will be a dynamic individual with good people skills, high attention to detail, and the ability to prioritise tasks. They will remain calm under pressure and be a proactive team player. They will be able to demonstrate:

• Relevant experience working in a membership organisation and/or with high-net-worth individuals
• The drive and strategic approach to deliver on opportunities for growth in revenue and membership in line with programme goals, with structured KPIs and ongoing targets
• Excellent face-to-face and telephone communication skills, including the ability to deal with high level donors in a professional and personable manner
• Understanding of ticketing in a Box Office environment (CRM and particularly Tessitura experience will be highly regarded)
• A clear and concise writing style with developed communication and rapport building skills

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

About the role

Compassion UK is poised at a significant moment, and we need to achieve ambitious and urgent targets of growth in the number of children released from poverty. We need to develop more and deeper, mutually beneficial, relationships with multi-denominational UK Church leaders, significant event leaders and philanthropists. This will enable us to grow revenue which will increase the impact of Compassion’s child development programmes in the years to come.
 

As a Strategic Partnerships Manager, you’ll work within the Church Partnerships Team and play a key role to build on existing significant relationships. In addition, develop new larger Key Church Partner Relationships and be actively involved with our strategy to selected Church denominations, networks and events. You’ll be required to speak extensively within church and event settings with a call to action, asking people to consider supporting the work of Compassion. To maximise the opportunities from these partnerships and to achieve sponsorship objectives. Ideally, the successful candidate would be based in London (within the M25).

Key Responsibilities:

• Contribute to the development of the Partnerships Team strategy.
• Work collaboratively across Compassion UK to effectively meet objectives.
• Actively maintain and promote Compassion UK’s Christian ethos and values. 

The successful candidate will be:

• Experienced Networker – You have a proven ability to build and maintain meaningful relationships within the Church and Christian events space, with a solid track record to show for it.
• Insight into Church Leadership – You understand and empathize with church leaders, with a genuine appreciation for their challenges and responsibilities.
• Confident Public Speaker – You’re a capable and compelling speaker with experience preaching in churches, comfortable delivering messages that resonate and inspire.
• Sales/Fundraising Expertise – You’ve successfully managed the full cycle of sales or fundraising efforts, from lead generation to closing deals, and have consistently met your targets.
• Weekend Availability – You’re flexible and willing to attend church services or events on weekends (up to 24 activities annually) as part of growing and sustaining partnerships.
• Self-Starter – You work well independently, managing your time and workload effectively while working remotely.
• Strong Administrative Skills – You’re proficient in English, both written and verbal, with solid numerical skills. You’re familiar with essential office tools like Microsoft Office.

Additional Skills That Would Be Beneficial:

• Familiarity with CRM systems or similar platforms.
• Experience in managing or supporting volunteers.

Key Requirements:

• Willingness to Travel – Regular travel across the UK is required, with some overseas trips as agreed upon with the Head of Church Partnerships.
• Full Driving License – You must have a full driving license and access to a car for work (mileage expenses will be reimbursed).
• Location – Ideally, you’re based in London or within M25 commuter belt.

Compassion UK’s Cultural Alignment:

• Commitment to the Christian Faith – As part of our team, you’ll need to be a practicing Christian, passionate about promoting our faith-driven mission. (For more information, see our Policy on Posts to be Held by Christians.)
• Passionate About Our Cause – You share our commitment to supporting children suffering from the injustices of poverty, and you’ll prioritize child protection in everything you do.
• Aligned with Our Culture – Compassion UK values passion, collaboration, innovation, effectiveness, and grace. We’ll expect you to demonstrate and grow in these attributes, with one interview focusing on your active personal commitment to the Christian faith.

Location, hours and benefits:

Home-based
*Ideally, the successful candidate is based in London or within the M25 commuter belt.
 
Hours
35 hours per week  | Over a flexible working pattern with an estimated 24 weekend activities per annum.

In return, you will get

• Flexible and sociable working environment
• Free parking at the office in Fleet
• Access to Compassion House gym with shower facilities
• Time in Lieu offered
• Pension scheme with 10% employer contribution
• Income Protection & Group Life cover
• Private Medical & Dental cover
• Celebrating life milestones such as birthdays, newcomers, weddings, babies, etc.
• Weekly team prayers and devotionals
• Compassion updates and worship events

Apply by
10am on 29 November 2024
Interviews are expected to be held week commencing 9 December
 

Assessment Tasks
As part of our recruitment process, candidates are required to complete an assessment task. Should you progress to the interview stage, we will provide further details to help you prepare.