Relationship Manager Jobs in Leeds, West Yorkshire

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a Volunteer Coordinator to join our team in the North of England. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Volunteer Coordinator to join our team covering the North of England. Your role will require you to oversee and run the volunteer programme, including recruitment and training of volunteers to support the delivery of contracts.  You will also be supporting the Operational Managers to coordinate and promote VoiceAbilitiy’s volunteer work in the area to meet the needs of the service and those that volunteer.

About you

Desirably you will have some experience of volunteering or, working with volunteers/ vulnerable people, or delivering advocacy.  You will have a knowledge of advocacy in health, social care and other settings and an understanding of the issues affecting adult social care, disability, autism, and mental health service users.

You should also understand safeguarding in relation to volunteering and the people we work with and the social values of volunteering and volunteer projects.

How will you make a difference?

You will be responsible for ensuring that we select the best volunteers for our roles; ensuring that they receive appropriate training and development to ensure that we are delivering the service required by our clients.

You will help to develop appropriate volunteer opportunities to meet the needs of our volunteering service and support the Operations Manager to coordinate and promote VoiceAbility’s volunteering work in Scotland.

You will lead on recruitment, ensuring that safe recruitment practice and appropriate checks are adhered to.  Matching prospective volunteers to appropriate opportunities for them to thrive in and facilitate group supervision and individual wellbeing checks.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; 5.00pm on 29th November 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Volunteer Coordinator..

We look forward to hearing from you.

We Are Listening is a new charity, created to provide an alternative befriending service for
elderly, isolated and vulnerable people who may feel socially excluded. Our mission is to
help relieve their isolation and to assist their integration back into society by providing a
telephone and/or correspondence based befriending service.

Key responsibilities include:
 Management, development and service delivery of key programmes including Good Call
(our new telephone befriending service) and Postbox (a pen pal programme).
 Volunteer recruitment, engagement and retention – campaign and relationship
management, recruitment administration and onboarding.
 Relationship management – building and maintaining strong relationships with key
stakeholders including funders, local businesses, further education providers, potential
referrers within the NHS, social services, care homes and housing associations, delivery
partners and supporters.
 Coordination, support and monitoring of volunteer befrienders and their matched referred
clients.
 Development and delivery of concise management information and performance reports.

Skills and Experience:
 A demonstrable commitment to our vision, and an understanding of issues such as
the ageing process, the possibilities for care and support to elderly people who feel
socially isolated and vulnerable.
 Good communication skills to enable frequent video conferencing and telephone
contacts.
 Ability to work remotely from home with occasional travel to locations throughout the
West Midlands and possibly UK.
 Some experience with Microsoft Office software, including spreadsheets and
databases would be advantageous although training would be available

How to Apply:
Please submit your CV and a covering letter explaining your reasons for applying and what
you can bring to the role.

Closing Date:
Applications close at 5.00 PM Friday 15th November. 

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK

Family Support Worker (School Practitioner) 

Location: Education Diversity, Blackpool

Hours: 35 hours per week, term time + 4 weeks

Salary: £24,271 - £27,020

Closing date: 25th November 2024

Interview dates: 27th November 2024

This is a permanent position.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on. 

We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As the Family Support Worker, you will work directly with families, in partnership with school staff to help improve attendance, punctuality and engagements in learning. You will also deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. 

You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. This is an exciting role and vital to our success in achieving our goals. 

You’ll have previous experience of: 

• providing expert pastoral support

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support

• working in an educational or outreach environment 

• working effectively with social and emotional factors affecting a child’s capacity to learn

• working with families from diverse communities

Please see the job description and person specification attached to this advert. 

To apply for the role please click apply and complete the application form.

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find attached to this advert.

As an employer we offer:

• Perkbox membership 

• Employee assistance programme

• Life assurance 

• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles within schools at SHS are subject to an Enhanced DBS Check.

Do you want to help create a society in which every member of the Armed Forces community gets the support they need and deserve?

We’re looking for a talented and experienced Legacy Officer to join our growing Legacy and In Memory team. Every legacy has the power to change a life, and you can be a part of that transformation.  

About You

With recent professional experience as a charity legacy officer or Wills and Probate solicitor you’ll possess detailed and up to date knowledge of relevant legal and tax matters and will have a sound understanding of charity legacy administration. Proactive, committed and with an eye for detail, you’ll thrive on solving problems to optimise and expedite gifts left in our amazing supporters’ Wills.

You’ll demonstrate empathy, insight, common sense and excellent communication skills; and be able to deal with complex and sensitive situations confidently and compassionately. You’ll take pride in using your skills and experience to ensure our supporters’ final wishes are realised, and making sure Executors feel their hard work has been worthwhile.

About the Role

This role is an exciting chance to be a part of a small but ambitious team and busy programme.

With responsibility for non-contentious files you’ll work with colleagues inside and outside the Legacy Team, and external parties, to protect the charity’s largest income stream and reputation through careful legacy case management. You’ll support our reporting and forecasting activities and will help us protect and future-proof the charity’s largest income stream. 

Please see job description below for more details about the role

Full-time (or 0.8), based from home, with on-site activity that requires regular UK-wide travel. NDTi are happy to talk about flexible working.

About NDTi

NDTi has been working with communities, government, health, and social care professionals for over 30 years to ensure that people with disabilities of all ages are given choice and control over their own lives.

Our organisation exists to make change happen by celebrating what’s possible, supporting changemakers and building self-determination. Our work always focuses on wider life outcomes. We want disabled and older people to enjoy the same life course and opportunities as everyone else – education, paid work, a place of their own, fulfilling personal relationships and a chance to contribute to their communities.

Purpose of the role

As a member of the research and evaluation team, the Evaluation and Learning Lead is responsible for the development, co-ordination, delivery and impact of NDTi’s commissioned, grant and trust funded evaluation and learning work. The post holder will manage and deliver a portfolio of evaluation and learning projects and will contribute to wider programme activities as required.

The person NDTi appoint to this important role will:

• develop, lead and deliver evaluation and learning projects and act as liaison for staff and associates involved in delivery of NDTi’s evaluation work.
• identify and share learning and insights generated by our work, showcasing the team’s innovative approaches, partnerships and achievements.
• design and develop evaluation and learning methodologies and materials, maintaining a consistent and high-quality approach to R&E work across NDTi.
• maintain a steady pipeline of opportunities, negotiating, securing and project managing a range of evaluation and learning contracts.
• ensure that our evaluation and learning work is co-produced with a range of stakeholders, including people with lived experience.
• establish and maintain diverse networks, generating new contacts and work opportunities for yourself and others in NDTi.
• ensure that NDTi’s evaluation and learning work is impactful and influential.

Key activities

Delivering evaluation and learning projects

Day to day, the Evaluation and Learning Lead will project manage and deliver a portfolio of evaluation and learning projects ensuring that each is delivered on time, within budget and to the expected high standard.

Securing and managing contracts

• develop and invest time in nurturing diverse contacts, partnerships and relationships to ensure that NDTi’s evaluation and learning work has a significant and positive profile, influencing attitudes, and changing policy and practice in order to make society more inclusive.
• identify opportunities for, and lead on, the development of proposals and tenders to ensure delivery of NDTi’s mission.

Organisational and other responsibilities

• represent NDTi nationally, regionally, and locally in various networks and forums.
• ensure NDTi is presented as a values-driven, innovative and high-quality organisation that is up to date with policy and practice and delivers effectively.
• work proactively with colleagues and teams across NDTi.​

Success in the role

The person NDTi appoints to this role will:

live our values:

NDTi is built around our desire to improve the rights and lives of those who are often excluded from the opportunities in work, community, and life that many take for granted. You will share our values around rights and equalities, enable people with lived experience to be part of our work, and ensure that work is focused on really making a difference in people’s lives.

be innovative:

Bringing in new work through proposals, bids and grant applications is key to this role. The postholder will bring their expertise and connections to build the NDTi portfolio of work around ageing and older people so that it has a range of projects of different types, and clearly moves towards our strategic ambitions.

have external influence and impact:

We exist to create change and build evidence. You will be able to gather evidence, work with people and partners, and deliver work which influences positive change and has a tangible impact.

be organised:

The role will involve managing multiple projects and project teams and managing your own workload. Successful postholders will be able to work with a diverse and changing workload.

be flexible:

Understanding and accommodating of changing priorities and being supportive of other team members commitments and capacity challenges.

work well within a team:

The evaluation and learning lead will work as part of the R&E Team. They are expected to contribute to the development of the team and its work.

build partnerships:

Relationships are key, and the person who is great in this role will bring and build connections and generate positive working relationships across sectors that enables collaboration with a wide range of people from different backgrounds and perspectives.

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Work experience & qualifications

• At least four years of experience of delivering leading edge practice in relation to evaluation and learning activities (e)
• Minimum of two years’ experience of undertaking fieldwork on evaluation and learning projects in a related field including quantitative and qualitative data collection and analysis
• Demonstrable ability and experience of successfully tendering and applying for funding, developing and sustaining a viable pipeline of future opportunities (e)
• Experience of managing numerous and complex projects of varying size and length for different clients (e)
• Educated to degree level or with equivalent gained through professional experience and achievements (e)
• Values and behaviours
• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively reinforce NDTi’s values and behaviours framework at all times (e)
• You will challenge behaviours and attitudes that serve against NDTi’s values and inclusive culture (e)
• You may have personal experience of health or social services or being a family carer for someone, that you can bring to your role with NDTi (e)

​For more information please refer to the attached.

Exciting opportunity for a Prospect Development Officer!

Are you ready to take on a key role in driving impactful fundraising efforts to support groundbreaking research?

This opportunity is with a dynamic organisation dedicated to advancing research in the fight against Alzheimer's.

Our client is looking for an experienced Prospect Development Officer to join their team in the Insight and Development function, focusing on identifying new prospects and ensuring data integrity.

Role: Prospect Development Officer
Organisation type: Non-Profit Health Charity
Salary/hourly rate: 16.48 per hour
Working arrangements: Hybrid/Remote - depending on location
Location: WFH
Employment type: Part-Time, Temporary

About the role:

In this position, you'll play a key role in helping secure vital funding by leveraging data-driven strategies to support high-value philanthropic efforts.

You'll also play a vital role in building partnerships across the organisation, collaborating especially with Philanthropy and Corporate functions to maximise fundraising impact.

This is an excellent opportunity for someone who is proactive, detail-oriented, and passionate about using research and data to drive meaningful change.

As the Prospect Development Officer, you'll have the chance to expand our fundraising reach and contribute to a highly supportive team environment committed to best practices and innovation.

What you'll do:

* Proactively identify new prospects from databases, networks, and other sources.
* Respond to ad-hoc requests for prospect insights, allowing us to seize new opportunities.
* Conduct in-depth research to assess prospects' philanthropic capacity and complete thorough due diligence.
* Undertake data mining and verification tasks to enhance prospect information.
* Build accurate research profiles on prospects to optimise fundraising asks.
* Manage and prioritise a diverse workload effectively.
* Engage in managing the fundraising pipeline and assisting teams in portfolio prioritisation.
* Train other teams in basic research and database use as needed.
* Build strong relationships across the Fundraising Department and beyond.
* Identify opportunities for cross-team collaboration to maximise fundraising income.
* Take a proactive approach to problem-solving and learning.
* Maintain clear and accurate prospect records in the fundraising CRM.
* Adhere to data protection and confidentiality best practices.
* Work with Data Services to improve data management processes.
* Engage in professional development through networking, relevant groups, and conferences.

The successful candidate:

* Research experience, ideally in Prospect Development, or other relevant and relatable prospect research experience.
* Experience with fundraising CRMs and understanding of data protection.
* Knowledge of major gift fundraising principles
* Experience of working within a non-profit organisation or similar

Skills and Personal Attributes:

* Independent, driven, and proactive approach.
* Excellent verbal and written communication.
* Strong relationship-building and management skills.
* Ability to prioritise tasks and attention to detail.
* Comfortable with technology (Word, Excel, Outlook).
* Creative, innovative, and resourceful.

If you're looking for a role where your skills in research, relationship management, and data integrity will directly contribute to impactful fundraising efforts, apply today!

How to Apply:

To apply for the Prospect Development Officer role, please reply and upload your CV quoting reference 81603SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

For over 80 years RSPCA Halifax, Huddersfield and Bradford Branch have rehabilitated and rehomed thousands of animals in the West Yorkshire area. As an independent charitable organisation, separate from the National RSPCA, we are financially self sufficient and governed by our Board of Trustees. We are about to embark on a 5 year plan to redevelop our Animal Centre facilities and to secure innovative and sustainable commercial growth. As a result, we have an exciting opportunity for a new CEO to join our team.

As a large RSPCA branch with significant reach, we need to maximise our potential in many areas; our retail shops, fundraising, legacies, and donations as well as growing our supporter and volunteer base. This means we want to significantly grow our impact and influence throughout our region. Long term financial sustainability and modern facilities are our strategic goals to safeguard the animals whose wellbeing and lives we transform.

A new CEO role is sought to work closely and openly with a highly engaged board and management team. The appointee has a great opportunity to make a step change to the commercial and reputational trajectory of the Branch as well as bringing all c60 staff and managers on an exciting change and development journey.

They will represent the charity across our region, building strong commercial networks, identifying opportunities for growth, business development and diversification. This will mean building deep relationships with local businesses and representing the branch in the local media as required. Furthermore, the role will be ultimately accountable for the operational running of the Branch, to ensure legal, regulatory and financial compliance through the management team.

The successful applicant must be a ‘people centred’ leader who believes that success is achieved by enabling others to achieve their potential. Experience of managing culture change programmes and commercial success will be essential, as well as having a passion for animal welfare and conservation. For further details please refer to the job description.

We value diversity and welcome applications from individuals of all backgrounds. We seek to employ people based on their ability to carry out the requirements of the role and no applicant will receive less favourable treatment on the grounds of disability, gender, race, religion, or belief, age, sexual orientation, marital status, parental status or caring responsibilities.

At Help for Heroes, we help the Armed Forces community live well after service. Life can be tough when a military career comes to an end, especially if it has been cut short by illness or injury. Overnight, people lose not only their job, but also a support network that is like family. There are many ways we help veterans, their relatives, serving personnel, and people who worked alongside the UK military. We help people with their physical and mental health needs, and a range of welfare issues. Our support gives people the skills, confidence and knowledge to make a success of life after service.

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Individual Giving Officer - (Digital Mobilisation) to join our team n a part-time basis, working 21 hours per week across 3 days. Ideally, these hours will include Tuesdays.

Please see below for more information on what just might be your future role.

About You

Do you have experience in delivering digital mobilisation campaigns? Engaging with supporters on supporter journeys via emails? Or converting digital leads into cash donors, regular givers, or lottery players, whilst also engaging them with advocacy or campaigning actions.

Are you passionate about mobilising supporters and maximising their loyalty through multi-channel supporter campaigns? Are you eager to create automated supporter journeys via email?

Do you understand Individual Giving audiences and their motivations for giving and want to be involved in this exciting new Individual Giving programme you can be proud of?

You love a challenge, are passionate and motivated, and want the chance to make a massive difference at an amazing charity.

We are open to experience outside of the charity sector, having experience in project management and/or marketing, including reporting on activity, would be beneficial to this role.

About the Role

This role will be pivotal in growing the Help for Heroes email supporter base driving income and engagement from different audiences. It’s an exciting chance to be a part of a rapidly growing Individual Giving programme, to working with internal and external stakeholders to produce digital campaigns with advocacy and campaigning at the heart of what you do.

You will be involved in recruiting, engaging and converting the supporter community across digital channels, predominantly via email and DotDigital. It is key advanced engaging supporter journeys via email, following and creating automation journeys whilst also coming up with creative ideas for execution. Motivating supporters to engage with the charity, whether by signing our latest petition, donating, or signing up to become a regular giver.

Additionally, you’ll be able to report and analyse on all elements of our digital mobilisation campaigns, reacting to audience and sector insight to optimise our supporter journey.

About the Team

You’ll be joining the wider Commercial /Fundraising Directorate, who are focused on driving income for Help for Heroes. And you’ll be working directly in the Individual Giving team, a quickly growing team within the Directorate. Help for Heroes has supported more than 30,000 people since 2007, and you can be a part of making such an incredible difference every day.

“Compared with my time in hospital, the level of one-to-one care provided by The Prince of Wales Hospice is tremendous.  The doctors, nurses and all the support staff have been so friendly, supportive and attentive of both me and my family, in a professional and a personal way.’’

The Prince of Wales Hospice provides specialist palliative care for adults with a terminal diagnosis, and those around them. The hospice offers a 14-bedroom ward for patients who need round the clock care as well as a Wellbeing service – in total The Prince of Wales Hospice cares for over 300 people a year!

The care provided at The Prince of Wales Hospice concentrates on quality of life and the alleviation of distressing psychological, spiritual, physical and social symptoms. It also includes support in bereavement. To provide this care, they have a highly skilled team with a wide range of specialisms.

Despite costing £12,000 a day to run the hospice and £4m a year, all of the services are entirely free of charge to patients and their families. We are looking for an experienced Individual Giving Fundraiser to join the fundraising team at this fabulous hospice.

The Role

As Individual Giving Fundraiser you will be responsible for planning and executing appropriate in-memory, legacy and general mailed appeals & marketing campaigns. Duties will include:

• Building a plan to promote in-mem & celebration fundraising
• Working collaboratively with the Fundraising and Marketing Teams delivering campaigns and communications across all channels to maximise income streams
• Managing legacy administration, building and stewarding strong, mutually beneficial relationships with solicitors, will writers, spiritual leaders and funeral directors
• Actively contributing to the development of the Income Generation Business Plan and budgets
• Working with Local Hospice Lottery (liaising with 3rd party provider) to increase the number of venues & players

The Person

To be successful in this extremely exciting role we are looking for an experienced and personable fundraiser. While previous fundraising experience would be advantageous, we are also keen to speak with people looking to transfer their skillset into this incredibly rewarding role from a marketing, communication or journalism background. 

You will possess excellent writing and communication skills, along with experience of using a customer relationship management database and knowledge of fundraising CRM. Experience of creating engaging appeals with budgets and on time is desirable as is experience line managing or supervising staff or volunteers.

You will be willing and able to independently travel to external meetings and events and have the ability to show empathy with good emotional intelligence. Maintaining a positive professional approach when representing the Hospice will be essential at all times.

Why Prince of Wales Hospice? 

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

• Over 97% of employees were satisfied with their job.
• Over 95% of employees enjoy working with the people in the organisation.
• Everyone felt proud to work for the Hospice.
• Everyone enjoys the work they do in the Hospice.

This role is permanent, full time and is based in the Hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch.

To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Are you looking for a new challenge? Are you keen to develop your influencing and sales skills to help Chapter One attract and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Many children fall behind with reading simply because they lack the opportunity to practise: Chapter One works to ensure that every child has 1:1 reading support at the time they need it most. We have a vision of a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We set ourselves ambitious targets. We want to support 3,900 children by 2025/6 and this Business Development Officer role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target.

We are seeking a proactive, energetic and enthusiastic individual to be an integral part of a Corporate Partnerships team which aims to maximise corporate income, acheive volunteer targets and and take Chapter One into new regions across the UK. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position, but we do need someone who is within two hours travelling distance of London, Manchester and Leeds and is able to travel to occasional meetings and events.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are from Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

About the Role:

As Head of Digital Mobilisation and Engagement, you'll lead a dedicated team of digital experts to implement the charity's innovative strategy and oversee the digital mobilisation programme. Your expertise in social media, email, website, content, paid media, and digital tactics will be instrumental in achieving their goals.

Key Responsibilities:

• Lead the charity's digital engagement and mobilisation efforts.
• Implement the Digital Engagement and Mobilisation Strategy.
• Oversee digital channels, including the website, social media, and email communications.
• Collaborate with colleagues to develop and deliver a supporter mobilisation programme.
• Work closely with Fundraising teams to support income growth through digital channels.
• Oversee the Digital Engagement and Mobilisation Team.
• Collaborate across the Fundraising and Communications leadership team.
• Oversee production of high-quality digital content.
• Deliver significant growth in engagement with new audiences.
• Use digital to help deliver key strategic priorities.
• Manage budgets and ensure strong financial reporting.
• Report and action insights to improve programme performance.
• Develop and maintain positive working relationships.
• Enhance personal capability through continuous development.
• Ensure data security and confidentiality.

About You:

• Substantial experience leading and managing digital teams.
• Proven track record of developing and delivering effective digital strategies.
• Deep knowledge of digital engagement, campaigning, and fundraising.
• Strong expertise in digital platforms and technologies.
• Excellent data literacy and analytical skills.
• Experience in agile management processes.
• Ability to manage budgets and financial planning.
• Strong interpersonal skills and collaborative approach.
• Passion for making a positive impact.

What’s On Offer:

• An initial 3-6-month contract, 4 days per week.
• A flexible working set up/ some travel to the charity's office in London. 
• A day rate of up to £231.15 PAYE per day (£205.57 daily rate + £25.58 daily holiday pay)

Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

You would work as part of a national team to manage our application process, ensuring that those applying for our support have a positive experience. Your involvement starts from the very beginning of an application through to the allocation into our wider Recovery Service teams. 

Key responsibilities being:

• To support the client accessing our application process and ensure that the charitable objects of eligibility are met.
• Work within the diversity of multiple or complex support needs of the applicant to help them complete our application forms as part of the initial triage assessment of needs.
• Ensure all applications are completed satisfactorily and to ensure all data fields are accurately recorded, and Case Management records are accurately uploaded to our CRM within expected targets. 
• Provide sign-posting support and advice where necessary. 

• Determine the most appropriate Recovery Service to best support the veteran’s recovery goals. This will include comprehensive knowledge of the Armed Forces and other charity sector organisations and supporters.

Key Skills:

• Significant previous experience within an allied sector. 

• Ability to communicate effectively (empathise) with applicants, external and internal stakeholders.

• Be an effective decision maker employing good reasoning and sound judgement skills; capable of taking independent action when undertaking duties remotely from others and reporting back to line management and others as required. 

• Be confident and competent in front facing direct delivery with a variety of audiences in different and sometimes complex situations. 

• Have initiative and creativity to contribute to the development of a quality, sustainable service offer. 

• Have sector experience – charity/military. 

• Have the ability to work effectively as part of a dispersed team.

The post holder will work cross functionally. 

Please see below a link to the Job Description for more details. 

The client group for this role are veterans and their families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.

Events Fundraiser

We are looking for a Community and Challenge Events Fundraiser to create and deliver an engaging programme of mass participation and community fundraising activities to meet agreed, ambitious targets, enhancing the support base and driving income.

Position: Community and Challenge Events Fundraising Executive

Location: Hybrid working – at least two days a week at the office in Amersham, Buckinghamshire

Hours: Full-Time (35 hours, 9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000 per annum

Closing Date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

You will be pivotal in building relationships with individual supporters and community groups to increase awareness and raise vital funds for the charity.

Key areas of responsibility include:

· Challenge Events

· Community Groups

· Supporter Journey

· Fundraising Opportunities & Planning

· Cross-team Collaboration & Representation

About You

You will have experience of achieving financial targets through fundraising activities, ideally in mass participation events and community fundraising.

You will also have experience of:

· Relationship Management: Demonstrable experience in building and nurturing strong relationships with individual supporters and community groups to drive engagement and income.

· Identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.

· Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies.

· Using digital tools to streamline processes and optimise fundraising outcomes.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Community, Challenge, Events, Community Fundraiser, Challenge Fundraiser, Events Fundraiser, Community Fundraising, Challenge Fundraising, Events Fundraising, Fundraiser, Fundraising, Fundraising Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.