Relationship Management Jobs
Location: Cambridge or London
Contract Type: Permanent
Hours: Full time
Salary: £39,925 - £44,359 per annum plus benefits
Closing Date: 04/08/2024
The Royal Society of Chemistry is looking for a Digital Channel Owner to join our Integrated Media team. This is an exciting opportunity where you will be involved across our communications and marketing campaigns, focusing on a wide range of global audiences, helping us to target activity using timely, unique and relevant messaging based on preferences and behaviours, supporting both emotional and rational positioning to drive action and engagement.
As Digital Channel Owner you will play a key role in managing a range of digital channels to deliver impactful activity to support our ambitious campaigns. You will be expected to develop close relationships with colleagues, including delivery teams and those based overseas.
In this role, you will:
• Create and deliver content across digital channels (social media, website, email)
• Specialise in multiple digital platforms, becoming an in-house expert across our digital estate, including X, Facebook, LinkedIn, Instagram, TikTok and YouTube.
• Monitor and analyse digital metrics to improve channel effectiveness, advising colleagues on digital best practices
• Stay current with digital communication trends as well as legal and best practices
• Collaborate with colleagues on integrated marketing and communications campaigns, including paid activities
• Ensure data integrity and provide performance reporting, building knowledge to monitor target audiences and industry trends
• Develop and maintain RSC brand consistency across all digital communications
• Collaborate and support Communications team in delivering strategic priorities
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role. It is expected that you will attend the office an ad-hoc basis with some travel to support events. If you need flexible working arrangements, please outline this in your application.
What we are looking for:
• Degree level and/or a relevant communications/marketing qualification and/or relevant communications/marketing experience.
• Experience within an organisation of some or all of the following: social media management, digital advertising, content creation, email marketing.
• Experience of using social platforms as digital marketing tools – specifically the range of organic posting methods; social posting tools and measurement; paid promotion and measurement
• Experience of creating and using video on digital platforms, with a professional understanding of video content, video production and best practise for content on YouTube (including – but not limited to – closed captions, SEO tagging etc.)
• Experience creating and publishing content for corporate social media accounts such as X, Facebook/insta reels and LinkedIn, and using social media analytics tools to optimise social strategies.
• Experience of using leading email platforms and marketing automation systems, email automation and trigger/behaviour based email communications.
• Experience in measuring and reporting on the performance of digital content and channels.
• Experience of using website content management systems and knowledge of search engine marketing and SEO (search engine optimisation)
• Demonstrable interest in how the digital environment is evolving and an appreciation of its role in the delivery of effective and efficient organisational communications and marketing, together with an understanding of complementary disciplines such as advertising and ecommerce
A full job description is available here.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
About the RSC
At the Royal Society of Chemistry, we are a catalyst for the chemistry that enriches our world. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team.
You may also have experience in the following: : Website Marketing Officer, Marketing Executive, Marketing Assistant, Website Editor, Marketing Communications, Marcoms, Social Media, Marketing Officer, CIM, Digital Marketing, Campaign Management, Digital Copywriter, Digital Marketer, etc.
REF-215 695
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting an experienced Communications Officer to support the effective delivery of our Communications and Marketing strategy, by helping us plan and implement high-quality, on brand communications activities across all our channels. This role will provide essential support and direction to our communications activities, helping us to share our story and build the Scripture Union brand.
The successful candidate will:
· Report to the Senior Communications and Marketing Manager and work closely with the whole SU staff team (and beyond) to ensure joined-up impactful advocacy for the movement.
· Develop and maintain year-round and day to day communication/key message plans to build brand awareness and encourage action.
· Help us improve systems and working practices to support and develop our communications.
· Produce high-quality, engaging written and visual communications pieces for web, email , print and social media.
· Ensure our messages are up to date, timely and engaging across all channels.
· Build good working relationships with key internal and external stakeholders, helping to amplify their voice through our comms and supporting them in their own communications work.
· Help to improve our storytelling processes, and further to develop our internal storytelling culture by encouraging and empowering staff and the wider movement to share stories of impact.
This role is based on 25 hours per week or 3.5 days per week.The role requires a minimum one day a month working in our Milton Keynes office and travel to other locations as necessary.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview. For more details, please download the job profile below.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.
If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.
Closing date: 12th August 2024 (at 4pm)
Interview date: w/b 26th August 2024
(We may hold interviews as suitable applications are received. We reserve the right to close applications prior to the closing date should a successful candidate be identified).
Interview location: Trinity House, Opal Court, Opal Drive, Fox Milne, Milton Keynes, MK15 0DF
The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why FitzRoy?
At FitzRoy, we’re not just another charity. We are a pioneering national organisation dedicated to transforming the lives of adults with learning disabilities, autism, and mental health needs. With over 100 services across England, we support more than 800 people across England. Despite the challenges in the social care sector, FitzRoy has grown consistently, proving our resilience and commitment to the people we support.
About the role:
In this newly created Head of Fundraising role, you’ll have the unique opportunity to shape and lead our fundraising efforts. You will oversee a talented team of three: an Individual Giving Manager, a Trust Consultant, and a Fundraising and Marketing Assistant. Your mission is to develop and implement a fundraising strategy that builds on our past successes and drives us towards even greater achievements.
What you’ll achieve:
- Innovative fundraising: Bring fresh ideas to all income generation activities, from major donors to community events.
- Relationship building: Develop and nurture relationships with new and existing patrons, ambassadors, donors, and regular givers.
- Strategic leadership: Set and manage the fundraising budget, establish KPIs, and introduce new ways of working to enhance our fundraising function.
- A fundraising culture: Across the organisation, engaging teams and empowering them to participate in fundraising activities in their local communities.
What’s in it for you:
- Flexible working arrangements.
- Home based or based in our Central Support office in Petersfield.
- Generous Leave: Start with 25 days of annual leave, increasing to 30 days with service, plus the option to purchase additional leave.
- Health and Wellbeing: Access a free Health Care Cash Back Scheme, virtual doctors, free legal advice, free counselling support, and a Blue Light Card for shopping discounts.
- 10% employer pension contribution (with a 5% employee contribution) and life assurance.
What makes us special:
- Impactful work: Every day, we make a real difference in the lives of those we support, helping them lead fulfilling and independent lives.
- Innovative approach: We embrace creativity and innovation in all our initiatives, continuously seeking better ways to serve the people we support and our funders.
- Supportive culture: Our team is passionate, dedicated, and always ready to support each other. We believe in the power of collaboration and community.
Why Work at FitzRoy?
Our employees love working here, and it shows. We’re proud of our supportive and inclusive culture, where everyone’s ideas are valued and teamwork is encouraged. In our staff survey last month:
- 82% of staff who responded would recommend FitzRoy as a good place to work
- 83% say FitzRoy has strong values which are put into practice
- 94% say I feel I make an impact through the work I do
Our Vision and Values:
Our vision is a society where people are treated as equals within inclusive communities and empowered to ensure their rights and aspirations are met.
Our purpose is to enable people with learning disabilities, autism and mental health needs to thrive, living more independently at home and at the heart of their communities.
Our values – See the Person, Be Brave, Be Creative – guide everything we do. If you share these values and are passionate about making a transformative difference, we want to hear from you.
Apply Today:
If you’re ready to take on this exciting new role and lead our fundraising efforts to new heights, apply now and become a part of our incredible FitzRoy team. Together, we can make a real difference.
About FitzRoy
At FitzRoy we believe people with learning disabilities, autism or mental health support needs should be able to live in their homes, independently, with a life filled with love and choices.
Our Hall Drive supported living service in Nottingham is a great example of how we support people in their community and keep them out of institutionalised care. Steven, one of the four residents, has autism, cerebral palsy, epilepsy as well as a learning disability and tunnel vision. A wide mix of support needs is typical of most of the people we support across FitzRoy.
“Give me a trumpet and I’ll blow it from the rooftops, I cannot praise the team highly enough for what they do. They’ve given him a life. I was the one who had to section him for his own safety but he’s just gone from strength to strength and now he’s just a different person. Without FitzRoy I think he’d still be sectioned now, living an awful life.”
Steven’s sister Tracey
The majority of FitzRoy’s funding comes from statutory sources. Local authorities pay for the basic housing and support needs of the hundreds of people we support in supported living services, care homes, as well as in their own homes.
From a ground-breaking digital transformation programme, to assistive technology and home improvements and extensions, we rely on fundraising to transform our support, enabling us to provide the extras - that make a house a home, and a life well-lived and a person fulfilled.
FitzRoy was founded 60 years ago by two parents, Elizabeth Fitzroy and John Williams, who
pioneered a new way of caring for people with learning disabilities. At the time, most children and adults with learning disabilities lived a life of isolation, often ostracised from their communities and hidden away in institutions.
Our founders had an alternative vision – care in small, family style homes and where people with learning disabilities can flourish, living a life of independence and joy, and most importantly, the life they choose. Elizabeth Fitzroy and John Williams changed the face of social care to secure a future, not just for their children, but for generations to come.
Today, FitzRoy remains strongly rooted in the values and ethos of our founders. We are proud to support over 800 adults with a range of learning and physical disabilities and autism across more than 100 services in England. Through our registered care homes, supported living, support at home and day services, we are committed to breaking down barriers and raising the bar in standards of quality care for the people we support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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Are you a proactive, driven and empathetic individual who is passionate about supporting and uplifting children and young people and want to make a difference within the community for the betterment of children and young people? Do you have an understanding of the challenges that are faced by some young people and of dominate youth culture?
If so, join St Giles as a Specialist Caseworker embedded into a multi-disciplinary team within the Emergency Department of Newham Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Specialist Caseworker, you will provide peer supervisory support to the team within the wider hospital-based services, which includes deputising for the Senior Caseworker when required, and support the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. You will develop and maintain an up-to-date and accurate resource of suitable onward referrals and develop and maintain strong relationships with both clinicians and hospital staff and with other services in the hospital, i.e CAMHS, IDVA, COMPASS.
We will count on you to identify and assess young victims of violence, producing support and risk management plans based on these assessments, and to provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, which will see you provide practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and appearing in court.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children
- Experience of providing support, advice and advocacy
- Substantial experience of assessing the needs of young people at risk of significant harm
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project
- Experience of using support plans, to enable people to successfully access support services
- Substantial experience of engaging successfully with ‘challenging’ young people
- Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Apply via the apply button.
Closing date: 12 August 2024Interview date: 13 September 2024.
We're looking for a kind, compassionate and resilient Head of Service Mental Health & Learning Disability to located at our Head in Caledonian Road.
£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The Head of Service for Mental Health and Learning Disability will work in alignment with the Director of Specialist and Complex Care, and wider Senior Management Team to drive up performance, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.
The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high quality services and performance across a defined customer group. To ensure that all Services are run effectively, well managed financially, and employees are performing at high levels. Service and Contract Managers will report directly into this role.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Leadership Accountabilities:
Develop and maintain a culture that supports collaboration and service improvement whilst behaving as a role model to Look Ahead's values and behaviours
Provide effective, visible leadership ensuring challenging objectives are set within a performance and quality focused environment
Focus on external stakeholder management, maintaining and building new relationships to support organic growth
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Operational Accountabilities:
Ensure that services are compliant with CQC regulatory requirements (where applicable)
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level
Maximise income through business development and remodelling
Be responsible for identifying loss making contracts and lead on negotiations with Director of Complex Specialist Services to improve financial viability
As part of wider management team support new business opportunities across directorate
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Lead on investigations as required
Lead on ensuring all services are Inspection ready, reaching for outstanding performance and deliver and adhering to compliance with policies and procedures
Matrix Lead Responsibilities:
Knowledge of CQC and other regulatory requirements and frameworks i.e., PBS
Working with Policy Group to develop new policies relevant to area of work.
Keep informed of legislative and policy changes to improve working practices and help inform strategy.
Lead on innovation relevant to supporting adults with mental health, learning disabilities & autism
Work in partnership with other Leads across directorate to ensure consistency and share good practice
What you'll bring:
The ideal person for this role will have:
A positive attitude and ability to motivate direct reports
Proven experience of being a strategic lead across relevant services
Experience of successfully delivering in a contract and target driven environment
Proven financial management experience and delivering surplus
Previous experience of working with housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents
For our full job description please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for an ambitious Legacy and In Memory Lead to join Scope’s Public Fundraising team.
Permanent, 35 hours a week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home.
The role
You will:
- Lead on the planning of our Legacy and In Memory strategy to build and retain our database of loyal supporters
- Ensure excellent stewardship, driven by audience insight and an effective proposition is at the heart of the programme.
- Deliver impactful campaigns across a variety of channels, including Scope’s annual Legacy Awareness Month and identify opportunities to attract new pledgers.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website.
About you
We’re looking for someone who is a strong leader and who plays an active and strategic role in the public fundraising leadership team and wider income generation planning activities.
You will:
- Have excellent sector knowledge of legacy and in memory giving that align to charitable goals and represent the brand.
- Thrive on developing relationships with internal teams, supporters and external agencies with excellent interpersonal skills when speaking to members of the public and colleagues about Gifts in Wills.
- Have end to end experience planning and delivering legacy and in memory activities that deliver against budgeted key performance indicators and have a strong working knowledge of fundraising compliance.
- Have a proven track record of successfully planning and delivering legacy and in memory giving programmes.
- Love talking to our amazing supporters about Scope’s work and have an excellent eye for stellar legacy and in memory giver stewardship.
- Understand the importance of an engaging case for support that motivates and encourages supporters to leave a gift in their will or in memory of a loved one and know how to embed a culture of legacy giving.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Salary: 40,438 per annum
Hours: 34.5 hours per week
Department: Fundraising and Supporter Engagement
Job Type: Full-time
Contract Type: Permanent
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
This role is the engine of our high value fundraising team working across major donors, trusts and corporate partnerships. You’ll be working closely with our dynamic team to identify new prospects and help them to convert into partners. We’re a high-performing team who raised over £10m last year, over one third of Plan International UK’s voluntary income.
We’re looking for a self-starter who thrives on unearthing nuggets from research and can readily interpret lots of information to unearth opportunities. You’ll have an instinct for how donors tick and how they interconnect with each other and our networks. You’ll be familiar with all the main research databases and help us to get the most out of them.
In return we offer a fun, exciting and supportive working environment where you can make your mark as a key part of our high value fundraising team.
If you thrive at working in partnership, enjoy building relationships in the NGO sector and have a genuine passion for our values, feminist leadership principles and vision, we would love to hear from you!
Please note this role is being offered as full-time hours but we would also consider part-time hours.
For further detail of this role, please see the job profile.
The deadline for applications is 23:59 on 13 August 2024
Interviews will take place on 20 August 2024
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-215742
Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and organised Support Worker to work in partnership with key staff across the Movement. The successful candidate will be instrumental in supporting the smooth running of day to day operations of the Central team.
The successful candidate will:
· Act as first point of contact for team enquiries.
· Build relationships and communicate well with Faith Guides, Local Mission Partners and volunteers.
· Book venues (e.g. churches) and oversee administration for events in the region.
· Produce accurate notes of discussions and decisions taken during Regional meetings.
· Assist with the registration and data management of local Faith Guides and volunteers.
· Provide administrative support for holidays, including DBS clearance of volunteers (and attending at least one event to provide first hand support).
· Manage personal data within GDPR and SU guidelines, including records of staff compliance (e.g. safeguarding, first aid).
· Help streamline and improve team communications to supporters, ensuring informative, well presented (print and email) prayer updates are sent regularly within set deadlines.
· Help to keep the Central Team’s page on the Scripture Union website informative and up to date.
· Undertake other administrative, supportive, and promotional tasks, in line with SU’s Revealing Jesus strategy, as required by the Regional Mission Team Leader.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer,
We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. This is on a pro-rata basis. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.
This is a part time role at 14.5 hours per week and offers remote/hybrid working in line with SU’s hybrid working policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.
Closing date: 2nd August 2024 (at 4pm)
Interview date: 21st August 2024
Interview location: Trinity House, Opal Drive, Fox Milne, MK15 0DF, Milton Keynes
The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
Contract: Permanent, Full time
Salary: £42,000 - £46,000 per annum
As Head of External Communications and Engagement, you will be a key part of a talented and ambitious Communications and Engagement Team. You will play a leading role in implementing our integrated external communications and engagement strategy to enhance our brand reputation, co-deliver highly successful integrated campaigns, drive positive media coverage locally and nationally, and raise awareness and increase engagement with existing and new audiences around our lifesaving work and our five-year strategy – Working Together to Save More Lives. Our aim is to reach as many people as possible to inspire and generate the support we need to continue saving lives every day across Kent, Surrey and Sussex.
You’ll be a highly strategic, self-motivated, organised and creative individual looking to make a real difference to the communities we serve, who values and understands the importance and benefit of highly effective and integrated external communications and engagement to widening our reach, strengthening our profile and building our supporter base. You’ll be a strategic communicator with a proven ability to build relationships with media and key stakeholders
The Communications Team sits within the Marketing and Communications (MarComms) Directorate which builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate income to keep the service running. The team culture is dynamic, creative, fun, collaborative and supports individual growth, learning and development.
MAIN RESPONSIBILITIES:
- Deliver targeted, engaging and impactful communications to support the successful delivery of KSS’s strategic objectives
- Play a lead role, in collaboration with colleagues in the Income Generation and Marcomms Team, in delivering successful integrated campaigns and support income generation activity including generating key messaging and communications
- Work with the team to develop and deliver our PR and Communications strategy, ensuring excellence in all our activity with consistent brand identity, key messaging, and tone of voice to maximise all opportunities.
- Ensure all other teams are confident and equipped in communicating our brand identity, key messages and tone of voice, and support teams in maximising the impact of their communications
- Lead our in-house press office, supporting an increase in media coverage across print, online and broadcast both locally and nationally. Be able to work to a strategic plan as well as have the flair to spot a story and other PR opportunities to further engage our audiences in our lifesaving work.
- Be an experienced and brilliant copy writer, content planner and event manager
- Have a track record in working with high profile ambassadors, celebrities and influencers
- Be experienced in public affairs and confident in working closely with MPs, other public figures and community leaders.
- Work closely with our Digital Team to ensure an integrated approach to on and offline activity to maximise our reach and impact
- Develop relationships with colleagues across Team KSS, including senior colleagues, offering strategic and tactical communications support
- Ensure a high level of confidentiality is kept on sensitive matters including medical information, press enquiries and patient stories
- Write and deliver strategic documents, in partnership with the Governance Team and Senior Leadership Team
- Manage KSS’s reputation escalating risks and threats to the Director of Communications and Engagement and rest of the MarComms Team
- Evaluate and report –through data-driven evidence – how effectively external communications and PR activity is performing
- Work in a manner that supports a culture that embeds and promotes our values
- Attendance at our fundraising events, which may include weekend work, will be expected. Time off in lieu will be provided for additional hours worked.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 12th August 2024 However, the role may close prior to this date if a suitable candidate is found.
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities
REF-215 510
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Hounslow Young People Service in Chiswick.
£27,650.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
We are recruiting for an Enhanced Support Worker to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.
This role requires working on a rota pattern encompassing shifts between 07:15am - 15:15pm & 13:45pm - 21:45pm, including weekends. The service is open 365 days a year.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website
What you'll do:
Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to engage with agreed support programme
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
Develop and maintain links with key agencies and service providers in the local community
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Successful candidates will have:
An understanding of the issues facing young people
An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
An awareness of adolescent development and relevant theories, such as attachment theory
An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively
About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Healthwatch Stockport is looking for a Communications and Volunteer Coordinator to join our team. If you have a passion for communications and making a positive impact, apply now!
Join our dedicated team as a Communications and Volunteer Coordinator. You will lead our communications strategy, coordinate members and volunteers, and engage our local communities. Your work will drive positive changes in Stockport's health and social care services.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People service in Hounslow.
£22,120 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.
This role requires working on a rota pattern encompassing mix of shifts between 7:15am and 21:45pm including weekends. The service is open 365 days a year.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to engage with agreed support programme
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
For the full list please see our website.
Successful candidates will have:
An understanding of the issues facing young people
An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people
An awareness of adolescent development and relevant theories, such as attachment theory
An awareness and understanding of child development and best practice in promoting healthy living and positive parenting skills
An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
An understanding of the difficulties care leavers face and the skills to empower them to achieve their ambitions
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude
A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision
A commitment to asset based approaches - considering what matters to individuals, not just what is the matter with customers
An outcomes focus and approach to working
Strong self-awareness and commitment to acting as a positive role model
A commitment to non-discriminatory practice and to promoting equality and diversity
For the full list please see our website.
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Desirable:
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role provides support to LGBTQ+ people who have experienced domestic abuse and are living in safe accommodation in the community. The goal is to help people prepare for independent living in their own tenancies. The Resettlement Worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Resettlement Worker then puts together a support plan and meets regularly with service users to provide support, challenge and encouragement as they make their journey.
Key Responsibilities
• To provide a high quality, flexible and responsive support service to LGBTQ+ people who have experienced domestic abuse, supporting them towards independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
• To assess the individual needs of each person and provide a bespoke support plan.
• To ensure that effective service user participation mechanisms are in place.
• To ensure a high level of customer care and practice at all times.
• To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
• To give holistic support to LGBTQ+ people accessing our domestic abuse resettlement service and to provide proactive support to these service users who are sometimes hard to engage.
• To meet face to face with service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
• To work with LGBTQ+ people to develop and review individual support plans and risk assessments.
• To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
• To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
• To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
• To assess individual service user’s suitability for independent accommodation.
• To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
• To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
• To ensure that all service users are provided with information about local services whilst in safe accommodation and during their move on.
• To ensure all service users are fully aware of their rights and responsibilities in their home.
• To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
• To work as part of a team in developing user participation.
• To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
• To devise innovative and creative ways of involving LGBTQ+ people in the running of the service with an independent approach.
• Supporting our service users to participate in group and peer support and to access online support mechanisms.
• Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
• To establish and maintain accurate and complete records in all areas of work.
• To complete statistics for the collation of performance and funding information.
• To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
• To participate in individual and clinical supervision meetings, annual appraisals and training.
• To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
• To act in the best interests of Stonewall Housing and its clients at all times.
• To work flexibly and outside of regular working hours as necessary.
• To promote Stonewall Housing at external meetings and community events.
• To carry out any other duties commensurate with the aims and objectives of the post that may be required.
PERSON SPECIFICATION
Essential Experience
· Experience of working with homeless or vulnerable people, in a voluntary or paid employment setting.
· Experience of providing advice and advocacy support to vulnerable people in a professional setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness.
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing-related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple service users at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Have a look at the Job Description and Person Spec and send us your CV and a letter detailing how you meet the requirements and will do an excellent job for our service users. Don't hesitate to let us know what you'll need support with.
Please make sure your cover letter responds to all essential criteria in the Person Specification as this is how we will assess and shortlist.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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The client requests no contact from agencies or media sales.