Relationship Management Jobs

Community Drug and Alcohol Recovery Services (CDARS) is a charity organisation that provides psychological and social support to drug users and their family members.

As part of this work, it has built a track record of working with service user representatives, service user Councils and networks and service user involvement teams. This includes creating a strong Volunteer, Peer Mentor and Recovery Champion network and supporting them through training, supervision and access to additional personal and professional development areas.

The WCDAS and RCDAS Treatment services, led by South London and Maudsley (SLAM), are a community substance misuse ‘partnership’ service that offers a broad and inclusive range of support and treatment options for those seeking recovery from Substance use. This includes access to medical, psychological, and sustained recovery sessions within the Boroughs of Wandsworth and Richmond.

The Community Involvement Co-Ordinator (CIC) will deliver positive and improved outcomes for service users across both Boroughs. This will include creating solid relationships with other partners within the voluntary and community sector (VSC), including Job Centres, Work programmes, local businesses, and employers, to improve outcomes for service users through enhanced re-integration opportunities within the local Community. Another focus of the post will be to manage the Community Involvement Worker (CIW) ,  who will work closely with the Manager to recruit, train and nurture peer mentors and service user representatives. This support will aim to build capacity and visible recovery across the boroughs. Both post-holders will help develop, train and nurture meaningful service user involvement through the Service User Council network and its representatives throughout the treatment system.

The post holder will need to work under the directives of the CDARS Wandsworth Management Team, with the objective of facilitating engagement in all aspects of service user involvement. The post holder will be expected to foster and develop good working relationships with staff at all levels within the partnership and establish good working relationships with other agencies, both voluntary and state, within the two Boroughs.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

 Summary of Role:

The Head of Donor Development & Impact is crucial in driving Choose Love's strategic and financial growth and impact. Choose Love has a fundraising target of approx. £20 million a year, this role plays a crucial part in securing those funds through donor development (approximately £5-10m) and specifically with Trusts & Foundations. You will help Choose Love achieve its strategic objective to increase and diversify income by driving donor engagement, fostering sustainable partnerships, and enhancing our impact reporting to ensure transparency and accountability in our grant-making initiatives. You will oversee the development and implementation of the Monitoring, Evaluation, Accountability and Learning (MEAL) Framework for the organisation, working across teams to ensure the impact is measured and recorded effectively, with continual learning. This role requires a strategic, data-driven professional with a strong understanding of humanitarian issues and a passion for advancing the welfare of forcibly displaced communities.

This role is responsible for setting and delivering the fundraising strategy and meeting fundraising
targets for Lakeland Arts. Leading a team and working closely with the Chief Executive Officer and
Senior Team, this position suits a fundraising professional with a track record of securing high level
income, strong and inclusive leadership skills and the ability to develop successful relationships.
Areas of responsibility include leading capital projects, corporate and major donor income
generation and providing leadership and direction for the Membership and individual giving
schemes led by the Development Officer. Working with the Development Office and a Development
Assistant you will build, grow and nurture relationships with supporters and external stakeholders to
raise funds to support our programme of exhibitions, participation activities and conservation
projects.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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The Funding Management team is looking for a Funding Manager, in Belfast.

This role is responsible for all aspects of funding management across a portfolio of restricted funds, ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across teams to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.

You will use your contract/funding management skills to ensure that we are able to maximise income, increase performance and ensure compliance.  By working across teams and drawing on your time management, leadership, communication, governance, audit and problem solving skills you will ensure that expenditure claims and reports are compiled accurately and in a timely fashion, and that we comply with all reporting and evidencing requirements for output monitoring.

You will to ensure that The Trust has accurate monthly accounts by preparing drawdown, accrual and deferral figures for the monthly finance return and regularly reviewing the Debtors Report to ensure sufficient cash flow and will manage all funder and internal audits and ensure recommendations are acted upon, sharing best practice across the team.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.

You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.

The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.

You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.

Applications close at 10am on Wednesday 15 January 2025.

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

Closing Date: 13 December 2024
Interview Date: 19 December 2024
Location:  Hybrid, with work at both our Selly Park & Erdington Sites
Hours:  Full time 
Duration:  Permanent
Salary: Up to £41,000 depending upon experience
DBS Requirement: Basic 

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth. 

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy. 

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources. 

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives. 

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies. 

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.   

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

MediCinema Manager

Reports to: National Cinema Manager

Manages: Deputy Manager, nurses and volunteers

Location: Royal Victoria Infirmary, Newcastle

Terms: 35 hours per week (5 days)

Benefits: 27 days annual leave, plus bank holidays + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Cinema Manager to build and run our Newcastle MediCinema, supporting patients in the Great North Children’s Hospital and the Royal Victoria Infirmary.

The post-holder will work closely with the part-time Deputy Cinema Manager (with additional support from our north-east Senior Cinema Manager), their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week, which are mainly evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Newcastle Royal Victoria Infirmary the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

· Closing date for applications: Midday, 2nd December 2024

· Online initial interviews: w/c 9th December 2024

· In person second-round interviews: 16th & 17th December 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Fundraising Manager to join our London based team.

About the role: 

The Fundraising Manager is responsible for growing revenue in the UK, with a strong focus on the Movember campaign. You will focus on both acquisition and retention of Student Ambassadors and University Mo’s.

The role will be expected to deliver on annual revenue targets and will work collaboratively with other teams at Movember to do this.

You will also work on cross-team projects to create remarkable experiences for our supporters which keep them coming back to the charity.

You'll have the opportunity to: 

• Develop the fundraising strategy for the University audience and delivers this to agreed timescales and revenue targets
• Provide reporting on opportunities and work in progress as required
• Identify and develop new opportunities within their assigned community portfolio
• Develop and manage a pipeline of high value fundraising prospects
• Actively build and maintain a portfolio of high value relationships
• Develop and execute a personalised, multi-channel supporter journey to your assigned contacts both in and outside of campaign
• Work with the global teams to ensure that the fundraising proposition is translated in to meaningful and effective ‘tools’ (online and offline) which drive great engagement and fundraising
• Manage the Student Ambassador Programme ensuring Ambassadors are empowered to fulfil their roles and have a remarkable experience
• Attend Fundraising events where we are required to provide a remarkable experience
• Support the Senior Community Fundraising Manager and team members to deliver growth and revenue targets for Fundraising

For this role, you’ll need:

• 3+ years’ experience in fundraising roles
• Proven track record in managing successful fundraising activities and meeting targets
• Experience of managing projects from start to finish
• Excellent relationship management skills
• Ability to effectively communicate with all levels of stakeholders 



• Strong organisation skills, the ability to prioritise and meet deadlines
• Adept at team working, collaborating effectively with colleagues across the organisation
• Sound knowledge of fundraising law and best practice

Bonus points for:

• Experience in fundraising with universities

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking a Trusts and Foundations Fundraiser to join our passionate and dedicated fundraising team. Your role will be pivotal in securing vital funds for the hospice by developing and maintaining meaningful, positive relationships with grant-making organisations and individual supporters. You will research and apply to appropriate trusts and foundations while leading the identification of new grant opportunities.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission).

About the role

Some of the key responsibilities include (but not limited to):

· Clearly communicating the charity’s funding needs to potential funders through high-quality funding applications, face-to-face meetings, and other communications.

· Building strong, long-term relationships with funders through regular updates, written feedback, and networking opportunities.

· Conducting in-depth research to identify funding needs, particularly for core income, and collaborating with Rainbows care team leaders on funding requirements.

· Producing high-quality reports for funders to demonstrate the impact of their contributions and nurture ongoing support.

· Further responsibilities in the role of a Trusts and Foundations Fundraiser at Rainbows Hospice, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in trusts or major gift fundraising.

· Relationship Building: Skilled in developing relationships and securing funds from trusts, foundations, or individual donors.

· Communication Skills: Exceptional written and verbal communication with the ability to tailor messaging for different audiences.

· Attention to Detail: High levels of accuracy, consistency, and meticulous attention to detail.

· Motivation: Self-starter with initiative and the ability to work independently.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

This is an exciting opportunity to join the Cornwall Community Foundation as Fundraising Manager, based in Cornwall and able to attend the CCF office in Bodmin weekly.

Salary: £31,000-£34,000 FTE depending on experience

At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.

As Fundraising Manager you will be responsible for managing relationships with trust funds, including bid-writing, and supporting the stewardship of donors, including through our membership schemes. The suitable candidate will undertake a wide variety of duties and must have the ability to work to tight deadlines.

If you have a strong customer relationship or client management background – possibly from major donor fundraising, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.

To apply for this post please read the application pack on our website.

Closing date Thursday 5th December 2024.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.