Regular Giving Officer Jobs
Job Title: Senior Project Officer
Directorate: Strategy and Knowledge
Team: Development and Implementation Team (Specifically Talk Relationships)
Contract: Permanent
Location: Home/Remote or based in any NSPCC office.
Date Written/ Amended: July 24
Context and Background
The NSPCC’s purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We have been fighting for childhood for the last 130 years and our organisational strategy for 2021-2031 is enabling the NSPCC to achieve greater change for children and inspiring others to join us in the fight for childhood.
Our services help children who’ve been abused, protect children at risk and find the best ways to prevent child abuse from ever happening. We work directly with children and families through our national and regional hubs across the UK and Channel Islands. We also give support to thousands of adults and young people in need through the NSPCC Helpline and Childline. We work with schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. And our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty.
Our local services support children and families throughout the UK and Channel Islands. We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place
Job purpose
Responsible for supporting the development and delivery of the NSPCC’s sex and relationships education service ‘Talk Relationships’, in line with our strategy, to time and in budget.
Key relationships - Internal
· Reports to Associate Head of Development for Child Sexual Abuse (this will change to the Project Development Manager for Talk Relationships in 2025)
· Colleagues in Development and Implementation Team
· Colleagues in other teams and directorates, including Participation, Policy and Public Affairs, Childline, Communications, Direct Services – in particular the schools service, Local Campaigns, and Income Generation.
Key relationships - External
· Other third sector organisations working in child protection, safeguarding, participation and online safety.
· Schools and education organisations. Professional bodies including education, social care and law enforcement.
Main duties and responsibilities
Project delivery
· Provide day to day support to the Project Development Manager to ensure the project plan is kept up to date, all workstreams have leads and tasks are on track
· Undertake tasks on workstreams as needed, this could include creation of content, contribution to service design and leading time limited projects
· Coordinate and attend internal and external meetings with a range of stakeholders, undertake tasks as appropriate to support the project
· Be able to work to tight deadlines and on multiple workstreams at the same time
Governance
· Support the creation of regular project reports and project board papers
· Ensure that project paperwork is up to date and that actions are undertaken
Quality
· Support the piloting and testing of services and approaches along with colleagues from research and evidence team
· Provide support to colleagues from the schools service and external partners in piloting but also in rolling out the Talk Relationships programme
· Support the RASCI quality assurance process
Relationships
· Manage a range of internal and external relationships with colleagues in other directorates and subject matter experts
· Manage activities with internal and external stakeholders such as holding events, briefings, focus groups and training
Responsibilities for all Staff within the Strategy and Knowledge Directorate
· Commitment to the NSPCC’s vision and purpose
· Commitment to high standards of service delivery and customer care
· Carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for children’s rights
· Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures
· Willingness to work flexibly in approach to work and/or work time requirements
· Commit to personal development around working requirements which will include attending training courses
· Commit to apply NSPCC’s values and behaviours to all aspects of work
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education
2. Experience of leading or significant contribution to the development of services, approaches or interventions
3. Evidence of use of project management skills and approaches
4. Confidence in engaging a range of professionals and stakeholders in a range of contexts
5. Demonstrate a strong understanding of safeguarding and child protection principles and able to work to existing policies and procedures.
6. Highly organised individual, able to plan, monitor and implement projects/initiatives to agreed deadlines often with conflicting priorities.
7. Proven ability to work with autonomy and able to think logically and clearly to solve problems when they arise, working under pressure where required, whilst still retaining strong attention to detail.
8. Strong interpersonal skills, with experience of working collaboratively within a busy team which has to deliver their work to clear time and quality standards.
9. Able to demonstrate the use of integrity and judgment to manage confidential information.
This role is homebased/flexible but does require some travel within the UK..
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
The Operations and Data Manager will be responsible for all donor analytics, prospect research, team coordination, and will be a critical partner to the Fundraising team. This role focuses on providing the essential data analysis and prospect research to continue building our major donor pipeline and base. It supports the fundraising team to effectively manage donor portfolios and the allocation of resources, whilst creating workflows to illuminate insights into fundraising progress, and additional systems-related projects.
Who You Are
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Process Architect: You love creating systems and managing databases. You design and optimise fundraising workflows, from donor inquiries to gift processing, to maximise efficiency and productivity.
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Data Steward: You are the guardian of donor data, maintaining accurate and up-to-date records to inform strategic decision-making
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Technology Advocate: You have a good understanding of up to date software and tech to help you streamline operations, enhance donor experience, and generate valuable data insights.
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Team Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.
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Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.
Roles and Responsibilities
Donor Analytics & Moves Management (40%)
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Regularly review and update donor portfolios based on departmental criteria, donor behaviour, and portfolio criteria
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Manage incoming donor portfolio requests
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Collaboratively develop, launch, and administer a moves management process in line with Mission 44’s CRM that provides insights on movement of donors through the donor lifecycle; delivers qualitative and quantitative data on individual fundraiser activity; and other related reports
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Create reports / dashboards to inform the team and board on donor retention and attrition rates compared to industry standards.
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Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars
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Prepare monthly and quarterly revenue reports, weekly giving reports, and various financial and fundraising dashboard reports for the Finance Committee and Board of Directors
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Work with fellow team members to facilitate regular (quarterly or monthly) lapsed donor reporting to provide team with actionable leads
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Regularly (quarterly) report on progress to goals and metrics, and overall fundraising activities to produce key insights and observe trends
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Oversee and manage guidelines and practice of the import and export of activities related to donor engagement (e.g. events and missions)
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Create templates and systems that make the fundraising team more efficient in their cultivation and stewardship
Donation & Data Management (20%)
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Process all gifts and ensure timely tax acknowledgment letters are sent to donors (within 48 hours of receipt of gift)
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Reconcile gifts with the Finance Department and support with the annual audit
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Generate various mailing lists for the Development Department
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Manage pledge payment tracking and reminders and follow-up processes for multi-year donors/gifts.
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Oversee and create donation/solicitation coding and prepare backup gift documentation
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Ensure all data entry is accurate and regularly checked for errors to maintain data integrity
Team Coordination and Administration (20%)
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Working closely with the Chief Growth Officer and Head of Fundraising, support the administrative planning and delivery of team strategy days, away days and other key internal meetings, including meetings with Mission 44’s wider ecosystem.
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Ad hoc support for annual events
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Create templates for emails and pitches to support donor cultivation
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Provide administrative support to the Fundraising Team, including calendar management, scheduling meetings, and travel arrangements.
Prospect & Donor Research (20%)
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Perform regular wealth screenings of entire donor base to maintain accurate and updated prospect data
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Develop and operate a process that proactively researches donors and prospects with ultra-high net worth to create a bench of qualified prospects
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Conduct donor and prospect research and analysis based on requests from the team and SLT, or before events and cultivation meetings
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Create data-informed prospect lists and profiles for major prospects and analysis to help fine-tune donor cultivation and relationships.
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Continually monitor industry standards and trends on prospect research practices to ensure practices remain ahead of the curve
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Manage relationships and contracts with CRM and donor/prospect research vendors and/or external contractors, regularly assessing new products and technologies
Desired Skills and Qualifications
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A passion for and deep understanding of Mission 44’s values
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Strong critical thinker with keen attention to detail
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Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
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Exemplary customer service skills and strong work ethic with the ability to thrive in a fast-paced, entrepreneurial environment
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Proactive learner and problem solver; can identify inefficiencies and generate effective solutions
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Exceptional judgement: is a team player but knows when to ask for help
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Always on time, always reliable, always professional
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Strong knowledge of Excel and ability to learn a new CRM
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Design skills desired (but not required)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise the potential signs and impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for an organised and reliable individual with great problem solving and team working skills. As the Finance Manager you will play a crucial role in supporting the team to carry out their work. You will be responsible for preparation of bi-monthly management accounts and working with the Senior Leadership Team on annual budgeting and reporting processes, as well as overseeing the organisation’s day to day financial processes. The role also includes line management of our Finance Officer and HR and Admin Officer who carries out our HR functions with the support of an external HR consultant.
In this role you will also have the opportunity to work with the board of trustees and CEO as a member of our Finance Sub-Committee, involving discussions and decisions about the charity’s reserves, investments, and organisational strategy relating to finance.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this essential role. You will be contributing to the invaluable work of Rising Sun and making a lasting difference to the lives of those who’ve experienced domestic abuse.
SUMMARY OF JOB PURPOSE
To ensure efficient and effective financial management across Rising Sun in line with our financial procedures and company and charity regulations.
To produce financial information for the CEO and board of trustees, such as budgets, income and expenditure reports, bank balances etc.
To support the fundraising team by providing financial information for funding applications and reports.
To line manage the Finance Officer and HR and Admin Officer.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
- Ensure all accounting is clear, well managed & compliant with SORP guidelines.
- Implement financial controls by maintaining and enforcing financial policies
- Prepare bi-monthly finance reports for the Board of Trustees.
- Monitor cash flows to ensure that the operations and liquidity of the organisation can be maintained.
- Liaise with the external auditors to produce the annual accounts.
- Co-ordinate and partake in quarterly Finance Sub-Committee Meetings.
- Monitor our investment portfolio and make changes following discussions in the Finance Sub-Committee Meetings.
- Work collaboratively with the Senior Leadership Team to prepare budgets and forecasts for services and the charity overall.
- Work with the fundraising team to ensure funding is received and allocated appropriately, and provide financial information for funding applications and reports.
- Ensure the Rising Sun has appropriate insurance for our size and activities.
- Act as the point of contact for HMRC, Charity Commission, Companies House and company pension scheme, including submission of gift aid claims, PAYE information and any statutory requests.
- Act as data protection lead and a signatory on bank accounts and countersign bank payments.
- Ensure monthly payroll is completed accurately and on time.
- Oversee development and decision making around improving organisational systems and processes, e.g. payroll processes, cloud, broadband, phones
- Oversee the day to day finance functions, including ensuring expenditure is recorded accurately and coded appropriately, month and year end reconciliations and journals are accurate and complete, and any due invoices and expenses are paid.
Line Management
- Line manage and provide cover for the Finance Officer and HR and Admin Officer, providing support, development and training opportunities and supervision to carry out their roles, summarised below.
- Finance Officer – Processing invoices, expenses, payments and gift aid. Preparing bank reconciliations and payroll. Monitoring the accounts and admin email inboxes and covering client referrals as required.
- HR and Admin Officer – HR policies and procedures, recruitment/onboarding, liaising with external HR consultants. IT requirements and systems. Office management. Monitoring the admin inbox and covering client referrals as required.
General Duties
- Maintain confidentiality on all appropriate matters.
- Adhere to the requirements of Rising Sun’s policies and procedures, including Data Protection and Safeguarding.
- Ensure continual awareness of developments in legislation and policy which are relevant to the role.
- Undertake any other tasks that are appropriate to the post and that reflect the needs of the organisation.
PERSON SPECIFICATION
Qualifications
- Relevant finance qualification (eg. AAT) or equivalent experience.
Knowledge and Experience
- Knowledge and experience of charity accounts SORP, contracts and grants accounting (e.g. restricted/unrestricted) and accruals concept of accounting.
- Thorough knowledge of HMRC requirements with regard to tax, national insurance and statutory deductions and payments.
- Experience of working with external auditors to produce annual accounts.
- Experience of producing financial information and reports for trustees and/or the CEO.
- Knowledge of robust financial processes to reduce risks and ensure best practice in our financial management.
- Knowledge or experience of book keeping and maintaining accounting records.
- Working knowledge and experience of operation of Quickbooks (or similar software) for accounting.
- Good awareness of statutory requirements relating to HR, data protection and payroll processes.
- Experience of line managing team members to help them to work at their best. (Desirable)
- Knowledge or experience of working the domestic abuse sector. (Desirable)
Skills and Attitude
- Excellent IT skills (especially MS Excel) and able to learn to use new software as required (we use Quickbooks, Donorfy, Breathe HR and MS Office).
- Ability to work supportively and effectively within and across teams and build good working relationships.
- A systematic and organised approach with an ability to prioritise and meet deadlines.
- Ability and willingness to work independently.
- Effective written and verbal skills.
- Flexible, proactive and willing to continually develop own skills and knowledge across a range of relevant subjects.
- Strong attention to detail and a high level of accuracy
General
- A commitment to the values and ethos of the Rising Sun.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- Committed to safeguarding service users, willing to undergo a DBS check and able to follow safeguarding procedures.
- Has the right to live and work in the UK.
This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
Application Deadline: Friday, September 13, 2024
The Role
This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach.
In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts.
Criteria
We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings.
Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme.`
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: 13th September 2024 (this role may closed early depending on the response)
This role plays an integral part in helping produce and develop the outputs of the External Affairs team. The activity of the role focuses on undertaking policy, influencing and other public affairs activity inclusive of ensuring the FSRH Hatfield Vision achieves its aims to improve reproductive healthcare for all, and assisting the All-Party Parliamentary Group on Sexual & Reproductive Healthcare (SRH) with its programme of activity.
We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. Experience of working in policy, public affairs, campaigning, as well as experience of working in a project environment is desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.
FSRH offers a flexible working pattern, including hybrid working to suit the individual, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where the FSRH is situated. The FSRH also offers a package that includes a first-class pension scheme, generous annual leave and a season ticket loan.
About Us
The Faculty of Sexual and Reproductive Healthcare (FSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.
The FSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.
The FSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the Goals set out in the FSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.
Join our team and contribute to the exciting work of the External Affairs team - influencing policy and practice through evidence-based advocacy as well as raising awareness of SRH among our partners, members and the wider public.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor applicants requiring a work visa.
To Apply
Deadline for applications is Tuesday 10 September 2024
Interviews are likely to take place w/c 16 September 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa
Please send your CV and covering letter (maximum 2 pages)
Deadline for applications is Tuesday 10 September 2024
Interviews are likely to take place w/c 16 September 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
The National Lottery changes lives every day thanks to the £30 million raised each week by National Lottery players for good causes across the UK. The National Lottery Promotions Unit (NLPU) brings to life this purpose of The National Lottery and showcases the extraordinary impact of funding through a series of inspiring imaginative PR campaigns and initiatives.
We are looking for a creative, and dynamic Digital Campaigns and Social Media Officer to join our team and help us grow positivity towards The National Lottery brand and make even more people aware of the significant positive impact National Lottery funding has on all aspects of life in the UK.
In this position you will work as part of a small digital team and alongside our Heads of Campaigns to deliver our communications strategy by strengthening and growing The National Lottery’s relationship with players and the public through engaging digital social media content and storytelling.
You will play an important role working with many well-known social media platforms and publishers and helping to commission and create exciting content for our own channels. Furthermore, you will lead on digital elements of our public facing campaigns and be responsible for helping to manage the NLPU’s social media platforms and digital presence.
A flexible and proactive approach to relationship management is essential to influence stakeholders across the complex National Lottery family structure to ensure an aligned and consistent One National Lottery voice is applied to digital media.
Ideally, you will have at least two years in a social media role either in a large organisation or within the creative industries. You should be confident and competent in creating and managing engaging consumer facing social media campaigns across multiple channels with clear evidence of success. And you should be a confident communicator who can adapt to fast changing scenarios, work under pressure and be a passionate advocator for digital and social media communications.
Interview Date: Week commencing 9th September, online
Location: London, Kings Cross – minimum two days a week
We have a hybrid, flexible approach to working, so office working can be combined with homeworking.
Essential criteria
• At least two years’ experience of developing and implementing social media, web and digital communications campaigns – either in a large organisation or within a creative industry setting (e.g. a digital communications agency)
• Project or campaign management skills evidencing a track record of leading successfully to delivery
• Experience in multi-format content creation – including video, photography, podcast, graphic design and writing.
• Experience in working with multiple stakeholders to deliver engaging social media content
Desirable criteria
• Experience of commissioning agencies or platforms to create digital and social media content for a consumer audience
• Demonstrate advanced communication skills including networking, negotiating, and presenting to a range of audiences
• Have a demonstratable interest in the sectors funded by The National Lottery
• Use of analysis and evaluation tools to measure the effectiveness of social media content
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Glass Door run Londons largest Emergency Winter Night Shelter and we are looking for a new Fundraising Manager to join our team to ensure we are able to continue our service and increase out outreach and Casework support.
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home.
At minimum of two days a week at the office.
Duration: Permanent (with six months' probation)
Reporting to: Head of Fundraising & Major Donors
Responsible for: Line manager to Fundraising Officer (Events and Community) as well as manage the events budget
Hours of work: 35 hours per week, Monday-Friday
Salary: £38,000 – £42,000 pa
Overview of the role
The postholder will be responsible for our events, community fundraising and corporate partnerships.
What you will do as part of our team
Strategic Planning
- Work with the Head of Fundraising & Major Donors and the other Fundraising Managers to refine and develop our established fundraising strategy to maximise income from events, community fundraising and corporate partnerships against an annual target.
- Develop our annual programme of events, including cultivation, stewardship and fundraising events, whether virtual or physical.
Events Management
- Overall responsibility for the design, planning and implementation of all Glass Door events, including our flagship fundraising event, the Sleep Out in the Square, and our annual supporter thank you event.
- Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward.
- Oversee the Fundraising Officer as they support with the co-ordination and implementation of events.
- Ensure health and safety is at the core of all event planning and implementation.
- Manage our challenge events portfolio and identify new opportunities which could increase Glass Door’s income
Corporate Partnerships
- Pitch for corporate support including commercial partnerships, charity of the year relationships and sponsorship.
- Manage a portfolio of corporate partnerships, working with companies where the focus is on employee fundraising and volunteering, cause related marketing and/or pro bono support.
- Develop a Corporate prospect pipeline, reengaging lapsed donors from our database, and identifying new prospective partners.
Community Fundraising
- Oversee our work with community groups, supporting the Fundraising Officer, ensuring we provide necessary stewardship, support and guidance.
- Local churches are big supporters of our work. Support the Fundraising Officer to maintain excellent relationships and support them with events
- Establish a new community fundraising product, as an additional or alternative option to our flagship event Sleep Out
Policies and regulation
- Stay well informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, ensure this is regularly communicated to the wider Fundraising team and forms the basis of Glass Door’s Fundraising Policy
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and the Code of Fundraising Practice.
- Ensure the Fundraising Policy is kept up to date across the organisation
Other
- Build excellent working relationship with existing donors, the Board of Trustees, staff, volunteers and other stakeholders who help promote the charity.
- Line manage the Fundraising Officer: Events and Community (full-time position
- Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately.
- Manage the relevant fundraising budget for your area, including income and expenditure forecasts, in conjunction with the Head of Fundraising & Major Donors and other Fundraising Managers.
- Attend and participate in Manager meetings, and other ad hoc meetings when necessary.
- Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person specification
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers. You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Knowledge & Experience
- Experience managing complex events delivering six figure income targets
- Demonstrable success in securing income from a range of fundraising streams, including corporate, events and community
- Understanding and experience of developing and stewarding relationships with supporters of all kinds, from event attendees and community fundraisers to senior company executives
- Up to date knowledge of the regulatory regime around fundraising and data protection.
- Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets.
- A good understanding of health and safety and risk assessment procedures.
- Experience of basic copywriting to produce fundraising packs and other materials.
- Experience of managing staff and volunteers.
Skills & aptitudes
- Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers.
- Strong public speaking skills and experience of presenting to donors.
- Excellent verbal and written communication skills with the ability to adapt style appropriately.
- Ability to work under pressure, manage time effectively and prioritise a varied workload.
- Project management and organisational skills.
- Ability to develop ideas and concepts into effective action plans.
- Good negotiation skills.
- Excellent attention to detail, taking pride in work.
- Highly numerate with strong analysis skills.
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
Personal Characteristic
- We are a small, hardworking, highly motivated team, and we need someone positive and flexible who will maintain and build on our recent successes. We seek a willingness to roll up your sleeves and get involved as needed - and to develop the role and yourself as Glass Door grows and our fundraising and management needs change. We are also looking for:
- Passion for helping to improve the lives of homeless people.
- Initiative and follow-through: highly organised and self-motivated with an ability to set, prioritise and work independently through a calendar of deadlines and goals;
- Problem-solving: able to bring an intelligent, imaginative approach to development and implementation of our fundraising operations;
- Collaboration: able to work well within the Fundraising and Communications team;
- Willingness to lead: able to set a vision for what can be achieved, and to take others with you by your enthusiasm and determination;
- Compassion: insightful and sympathetic to the challenges faced by our homeless guests;
- Someone who enjoys the dynamics of a small (but growing), vibrant and busy office.
- Willingness to work flexible hours occasionally, for example at evenings and weekends.
Desirable
- Prior experience of using a CRM database to segment and select data, produce reports and analyse information, ideally the Donorflex database.
Please send your cv and a cover letter
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Helping Rhino Fundraising Manager, you will be responsible for the delivery of the charity’s fundraising goals through multiple income streams. There will be a focus on stewarding and growing the charity’s major donor database (both individual and corporate), delivery of successful engagement and fundraising events and producing creative online appeals. The role will also require the successful candidate to drive income from legacies and guide the Charity and Fundraising Administrator to deliver our community fundraising and every day giving targets.
The role will be supported by the CEO and the Charity and Fundraising Administrator.
This is a fantastic opportunity that would suit an individual with a proven track record of achieving ambitions fundraising targets and someone who will play a key role in the growth of Helping Rhinos over the next 5 years. We are looking for someone currently working in a similar role or someone who has experience of multi-stream fundraising and is ready to step up to deliver an initial target of £600k in year one, rising to £5m in 5 years.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Helping Rhinos politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The purpose of the role is to plan and deliver strategically the fundraising required for the ongoing success of NCO, enabling this important national music organisation to develop and deliver its mission.
Main Responsibilities
Strategy and Planning
Working with the Chief Executive and Development and Communications Committee to set and lead on the development of NCO’s development strategy, setting fundraising targets in line with strategic objectives.
Oversee all fundraising activity and report to the Chief Executive, NCO Board and Finance Committee on progress towards income targets.
As a member of the Senior Management Team, represent the Development function to ensure full account is taken of development potential whilst contributing towards the leadership and strategic direction of NCO.
Individual Giving
Lead on re-establishing NCO’s Individual Giving programme, drawing on the potential pipeline of current stakeholders (eg parents and alumni) and delegating to/working with the Development Team in its successful delivery.
Lead on new mid/major donor giving and relationships including legacies, personally managing a portfolio of prospects and donors.
Support the Development team to lead in the delivery of NCO’s annual giving programmes, ie Friends and Patrons.
Lead on individual campaigns, working collaboratively with the Development team to maximise opportunities to engage with new supporters through events and matched funding initiatives (eg The Big Give).
Work with the Chief Executive and other senior staff to ensure the continued engagement and support of the NCO Board.
Trusts and Foundations
Lead on fundraising from Trusts & Foundations and other grant giving bodies (excluding statutory funding).
Research and cultivate existing and new funders, working with the Chief Executive, Board and the Development Team to initiate new partnerships and maintaining systems to ensure that those partnerships are successfully managed and sustained.
Prepare compelling major grant applications to secure new funding with sound attention to detail, and work with colleagues by leading and advising on other vital grant applications undertaken by members of the Development team, sharing best practice in fundraising to develop the organisation’s skills.
As part of the Development team, provide appropriate and timely monitoring information to trusts and foundations, as required by their conditions of support including, where appropriate, organising events and visits.
Corporate Fundraising
Lead the Development team on stewarding existing and cultivating new corporate sponsors and ensuring benefits and recognition are delivered across NCO’s marketing channels.
Statutory Funding
Support the Chief Executive and wider team to ensure that NCO fulfils its quarterly and annual reporting requirements to Arts Council England and the Department for Education and in the creation of new funding applications including as part of the next ACE Investment Review.
(NB: The day to day management and reporting requirements of NCO’s NPO and DfE grants will be managed by a newly appointed Business Administrator and overseen by the Chief Executive).
Organisation and Management
Line manage NCO’s Development Manager through individual objective setting and performance management, regular 1:1 meetings and identification of training needs.
Empower the Development team by ensuring they have regular opportunities to develop their skills and experience across different areas of fundraising and through training whilst supporting them wholeheartedly in their professional development.
Inspire and lead the Development team, and set an example, on the application, implementation and adherence to all NCO policies and procedures.
Support the Development team to lead on the development of NCO’s CRM System (Beacon) in specific relation to its fundraising functions, in line with the Data Protection Act.
Maximise the potential of Gift Aid from all donations, supporting the Development team to ensure all donations and payments received are appropriately logged, accompanied by appropriate paperwork and in line with annual audit requirements and submitted in a timely manner.
Produce Development reports for quarterly Board and Finance Committee meetings, attending online and in person as required.
Undertake research and maintain a high level of knowledge about trusts, foundations, individuals, and statutory funding to inform planning.
Represent NCO at conferences undertaking public and media presentations, attending conferences and events and lobbying forums as appropriate
About Us:
The Welcoming Association (TWA) Edinburgh is the only organisation in Edinburgh that specifically supports New Scots (asylum seekers, refugees and migrant people). The organisation has helped New Scots since 2000 by ensuring they feel at home in their new communities.
The Welcoming builds community by connecting locals and New Scots through social and cultural exchange and collaborating with others to share knowledge and influence positive change. We run a high-quality and responsive ESOL programme, employability, befriending, and energy advice, and offer many cultural activities, and have a unique track record of working with New Scots.
Role Overview:
We seek a passionate and motivated Community and Trust Fundraising Coordinator to join our team. This role is vital in securing funding from trusts, foundations, and the local community to support our ongoing projects and initiatives. The successful candidate will work closely with the CEO to identify funding opportunities, build relationships with key stakeholders, and craft compelling funding proposals.
Additional information
Please note that you must already be eligible to work in the UK to be employed by The Welcoming Association.
The post holder will work from The Welcoming’s office on 20/1 Westfield Avenue, Edinburgh, EH11 2TT.
Equality, diversity and inclusion are at the heart of The Welcoming. We welcome applications from BAME people, applicants with lived experience as refugees, or working with refugees, asylum seekers and vulnerable adults.
Application notes
Interested applicants are encouraged to contact The Welcoming Association’s CEO, Tesfu Gessesse, to discuss the role informally.
The closing date for this position is 12 noon on Thursday 19th September 2024.
An application form is available for download below.
Please email applications for the attention of Sophie Revesz, Admin and HR Manager.
The client requests no contact from agencies or media sales.
About the role
The Head of Fundraising at InFocus is our senior fundraiser. They report to the Director of Income Generation and Business Development (IGBD) who has a varied portfolio that also includes marketing and communications, catering, charity retail, and strategic partnerships. This means that you will be part of a wider team (and all the support that comes with it), but will still have overall responsibility for setting the direction of our fundraising activity.
This appointment comes at a time when we need to consolidate our existing unrestricted fundraising activities and look towards preparing a substantial capital campaign to develop our site.
Our charity receives a large amount of statutory funding and has a relatively small pool of regular supporters and donors. It’s essential that the Head of Fundraising can take a strategic approach to growing income, but particularly through researching and writing quality applications to charitable trusts and foundations (which has typically made up a large part of our fundraising mix).
A Fundraising Relationship Officer is in post and is managed by the Head of Fundraising. They will need to be supported to make sure that we continue to grow our emerging individual, community and corporate fundraising streams.
About you
You will have practical experience in trusts and foundations, and be prepared to step into a leadership role in a small but friendly team. You’ll need to be a confident communicator with donors and supporters, as well as a diverse staff team spread across our large campus at the edge of Exeter (and six charity retail stores).
You will be confident in balancing strategic planning with practical tasks (which will include preparing materials and applications to trusts and foundations).
You may already have leadership experience, or you may be stepping up into a more senior role for the first time. Either way, you will have the support of the Director IGBD, CEO and colleagues from across the InFocus team.
The client requests no contact from agencies or media sales.
CCLG is the UK and Ireland’s professional membership association for all health professionals working in paediatric oncology or teenage and young adult oncology. We are also a leading charity and expert voice for children and young people with cancer.
As the Member Networks Executive, you will play a pivotal role in fostering collaboration, knowledge exchange, and professional development within the professional community. You will be responsible for coordinating and overseeing various specialist interest groups and meetings, ensuring that they provide valuable opportunities for members to engage, learn, and network. You will use your excellent customer service and organisational skills in a busy role engaging directly with all levels of members.
Our work
Each week in the UK and Ireland, more than 30 children are diagnosed with cancer. Our network of dedicated professional members work together in treatment, care and research to help shape a future where all children with cancer survive and live happy, healthy and independent lives.
We fund and support innovative world-class research and collaborate, both nationally and internationally, to drive forward improvements in childhood cancer. Our award-winning information resources help lessen the anxiety, stress and loneliness commonly felt by families, giving support throughout the cancer journey.
We are a registered charity and fundraise for our important activities through campaigns, donations and family involvement.
Main purpose of the job
This role will be responsible for providing administrative support and coordinating activities for various specialist groups within the professional membership association. It involves supporting the Chairs, organising meetings, facilitating communication between members, and ensuring the smooth operation of the groups to enhance member engagement and satisfaction.
Closing date for applications: Sunday 8 September 2024.
Hours: full-time (37.5 hours per week) or 0.8FTE (4 days per week). Other flexible working arrangements may be considered.
Location: This is a hybrid role based in Leicester (40% of time (2 days per week if full time) in our central Leicester office, the remainder remote working)
The client requests no contact from agencies or media sales.
ABOUT US
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.
At the heart of our work, are our partnerships; many of which have spanned decades. Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.
We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters. Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.
JOB DESCRIPTION
Job Title: Fundraising and Partnerships Manager
Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.
Reports to: Executive Director
Salary: £30,000 pro rata
Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.
By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.
Location:Dalston, London (5 Balls Pond Road, N1 4AX)
Contract: Permanent, pending a successful 6-month probationary period
Annual Leave: 25 days (pro rata)
Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.
In line with legal requirements this post is subject to a Right to Work check.
Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.
FUNDRAISING
1.1 Fundraising Management and Donor Liaison:
- In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
- Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
- Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
- Support the Executive Director with fundraising and reporting to individuals and trusts.
1.2Events
- Plan and manage, in collaboration with the Action Village India team, the events for the year
- Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
- Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.
1.3 Individual Giving
- Planning and delivering our regular appeals and engagement communications.
- Develop new ways to engage our supporters’ base and grow income from Individual Giving products.
- Build engaging journeys to retain existing supporters and develop more supporters.
1.4 Communications and Development Management
- Create communications content that inspires supporter engagement and promotes loyalty.
- Contribute relevant material and content to Action Village India newsletters.
- To design and produce communication materials – Annual Report and Appeals
- Supply project information to support appeals to individual donors, and at public events including WOMAD; co-organise the exhibition at WOMAD.
- Work with partners to generate engaging communications and marketing materials about the progress of their work, including visual content.
- Work with partners to generate material on which to base awareness-raising and educational work in the UK, where appropriate.
- Manage the creation of the organisation’s content, for example, leaflets, webpages and annual reports.
- Work closely with the Communications and Administrative Assistant to support the creation of social media content and other customer relationship material, ensuring this feeds directly into the Communications Strategy.
- Support the Executive Director in monitoring and assisting with formal progress reports to funders, and any other work based on the organisation’s requirements.
GENERAL RESPONSIBILITIES
- Represent Action Village India as required.
- Abide by organisational policies, codes of conduct and practices.
- Support and promote diversity and equality of opportunity in the workplace.
- Keep confidential any personal, private or sensitive information.
- Cover for colleagues or undertake other duties commensurate with the accountabilities of the post as necessary.
PERSON SPECIFICATION
EXPERIENCE
- Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
- Proven experience in writing project proposals and reports for funders.
- Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
- Experience co-organising events and fundraising activities.
KNOWLEDGE and SKILLS
- Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
- Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
- Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
- Ability to absorb, filter and re-present information for new audience
PERSONAL QUALITIES
- A passion to support humanitarian activities that benefit the most vulnerable.
- Excellent communication skills: presenting complex information clearly, concisely and persuasively.
- Proficiency in using Excel.
- Ability to stay focused and efficient in the face of changing priorities and multiple demands.
- Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
- Excellent organisational skills, including ability to work systematically to deadlines.
- Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.
DESIRABLE REQUIREMENTS
- Experience of working in partnership and solidarity with national and local NGOs.
- Ideally, experience of working in international development with a specific focus on Asia and India.
- Clean driving licence
- IT skills
- Photoshop and Indesign experience
OTHER REQUIREMENTS
- Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
- Able to travel to rural India if required
- Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
- Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
- Commitment to the values, vision and ethos of Action Village India.
CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September
Selection Process and timescales:
- 9am Monday 16th September 2024
Deadline for applications - Wednesday 18th September
You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview. - Monday 23rd September 17:00
Deadline for submission of written exercise(s) - Thursday 26th September
Interviews - You will be informed of our decision on your application and interview as soon as possible after 26th
- Wednesday 2nd October or when discussed and agreed
First possible starting date or starting date when discussed and agreed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spectra has recently created a new team of three fundraisers (including this post holder). We aim to increase levels of engagement, interest and financial support from trusts and foundations, major donors, and individual giving, including increasing the level of unrestricted funding.
The Fundraising Executive role and purpose is to:
- Develop and implement a ‘small trust’ plan. They will deliver compelling and impactful approaches to trusts and foundations for financial support. Responsible for smaller trust funding applications of under 10K per year.
- Develop a new individual giving programme, set and achieve targets, and provide a high standard of stewardship in these areas of work.
- Cross working to support the ‘Major Trusts and Foundations’ Fundraiser and the Fundraising manager as required.
We are looking for a highly motivated self-starter who can develop this area of fundraising practice and actively contribute to the fundraising team’s ambition of growing and diversifying income, unrestricted income and incorporating a whole team approach.
This role is flexible/ hybrid working, including being based at Spectra’s office in Ladbroke Grove one day a week.
Please complete and return the application form, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications.
Please note that interviews are planned to take place in-person in London week of 9th September. (Unless invited to interview earlier, see the note on our dynamic recruitment process below).
*Interviews: Spectra is utilising a dynamic recruitment process whereby any promising applicants can be contacted as soon as their application is received and invited for interview. Please therefore submit your application as soon as possible and do not wait until the ultimate deadline.
The client requests no contact from agencies or media sales.
About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.
About the Role: As Support Retention Manager, you will lead on our cash, mid-value and supporter journey strategies. The postholder will develop a high-performing retention and development programme building engagement and grow supporter life-time-value. This role is crucial as we seek to build relationships with long-standing supporters as well as sustain the engagement of our recent emergency supporters.
In collaboration with the Head of Individual Giving, you will lead the development and delivery of our Individual Giving strategy to help successfully deliver MAP’s five-year vision. You’ll lead the development of supporter-led multi-channel campaigns, launching and testing new channels and creating bespoke supporter journeys.
Responsibilities
Leadership and Strategy
- Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
- Performance manage, support and develop the Individual Giving Fundraising Officer.
- Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving and Mid-Value retention strategy with a focus on growth and lifetime value.
- Work across and develop MAP’s retention products, appeals and journeys, including playing a vital role in delivering multi-million-pound integrated campaigns during Ramadan and Winter.
Planning & Management of Campaigns
- Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
- Ensure the team create and optimize insight-driven, supporter-led campaigns., working with the Marketing Manager and Insights lead
- Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
- Manage and motivate a range of agency partners and suppliers.
- Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
- Lead the investigation, testing, and implementation of product innovations utilising agile methods to test and learn with efficiency.
- Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
- Proactively stays ahead of emerging trends and horizon scanning and enjoys working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
- Create annual budgets for the Individual Giving Programme, setting income and expenditure targets, with support from the Head of team.
- Manage the retention budget, including reporting on management accounts, reforecasting, and assessing risk levels.
General Responsibilities
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Maintain and improve competencies through continuous professional development.
- Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.
Job Requirements
- Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth through cash and regular giving.
- You’ll have experience of end-to-end project management, including managing multiple projects and priorities at once.
- Experience in leading multi-channel, data-led fundraising and/or marketing appeals with evidence of income growth across channels including mail, email, SMS and TM.
- Strong track record in developing direct marketing strategies.
- Experience in strategic planning, project management, budgeting and forecasting.
- Experience of managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
- Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
- Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes cash, regular giving and audience analysis.
- Expertise in digital and written communication, with a supporter-centric approach.
- Able to balance short and long-term priorities and manage opportunities and risks.
- Effective management and leadership skills, with experience of line management.
- Highly proactive - excellent at networking, communicating, and influencing.
- Relevant direct marketing qualification and/or equivalent experience.
Personal attributes and other requirements
- Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
- Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
- Commitment to anti-discriminatory practice and equal opportunities
- Commitment to the aims, values and ethos of MAP
- Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.