Recruitment Training Administrator Jobs
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to direct our grant awarding as Programmes Director, 37.5 hours per week, based in Cornwall and able to work from CCF’s office at least two days a week. The CCF office is currently in Lawhitton but our move to Bodmin is planned for October 2024.
Salary: £39,000-£43,000 per annum depending on experience
The Programmes Director is a key role within Cornwall Community Foundation (CCF) and is responsible for leading the development and management of CCF’s grant making programmes and measuring our impact.
At the Cornwall Community Foundation, we believe in a positive life in Cornwall for all, free from poverty and social isolation. Our aim is to change people’s lives for the better by helping local communities.
If you have previous knowledge of the voluntary sector, particularly in Cornwall, and are looking for a wide variety of responsibilities working to tight deadlines, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall and the Isles of Scilly.
Please download the application pack from the Cornwall Communitty Foundation website.
To apply for this post please send your CV and covering letter. (Incomplete applications will not be considered). CCF are committed to advancing equity, diversity and inclusion across our funding portfolio and staff team. We particularly welcome applications from people who identify as LGBTQ+, those with disabilities, those from lower socio-economic backgrounds and/or those from racialised communities.
Closing date Wednesday 2nd October 2024.
The client requests no contact from agencies or media sales.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Development Trusts Association Wales (DTA Wales) is an independent practitioner-based membership organisation promoting the work of, and supporting the growing network of, community enterprises in Wales. Our members are all independent not-for profit organisations who are serving their communities through a wide variety of services and initiatives.
We are seeking a skilled and adaptable comms professional to deliver engaging communications and event support in both English and Cymraeg for DTA Wales and our Egin programme. We need someone who loves telling stories to convey the power of community action, and who excels at curating online and in-person events which support it.
DEADLINE - Midday October 3rd 2024
Please find the job pack and application form on our website.
The client requests no contact from agencies or media sales.
Pay: £33,920-£40,280 pro rata, depending on experience
Contract: Permanent. Full time, 0.8 or job-share
Apply by Monday 30 September, 12:00pm BST
We’re a small but ambitious arts charity on an exciting journey. We are transforming a half-acre industrial heritage site - New River Head Clerkenwell - into the national centre for illustration and a home for Quentin Blake’s archive.
We’re seeking a brilliant person - or people - to join the team as Philanthropy Manager at an exciting time for the Centre with construction about to begin on our new home.
The Philanthropy Manager will secure gifts from Individuals, Trusts and Foundations in the range of £1,000-£50,000+, and will work closely with the Head of Development, Centre Director and Board to steward gifts at the £50,000+ level.
You will be a relationship-focused fundraiser with experience of face-to-face fundraising, excited by the opportunity to play a key part in launching a major new cultural institution. You will use your experience and key moments on the way to opening to refine, refresh and grow our established giving circles. You will also identify and develop new ways that individuals can support the Centre and our programming before we open our doors in February 2026.
You will be an inspiring and committed ambassador for the Centre and its mission, in person and in writing. You will also be a great team-player who enjoys collaborating with colleagues across the Centre to deliver a dynamic and creative programme of donor cultivation and stewardship. Your work will reflect our values of compassion, curiosity, equity, relevance and rigour.
Quentin Blake Centre for Illustration champions art that is dynamic and diverse; we want our team to reflect that. We’re an inclusive and flexible employer, happy to hear from full-timers, part-timers and job-shares.
In recognition of underrepresentation in our staff team we will be offering guaranteed interviews to D/deaf and disabled applicants and applicants of African, Caribbean, Central Asian, East Asian, Latinx, South Asian, South East Asian and West Asian heritage whose applications meet the essential criteria listed in the Philanthropy Manager Job Pack.
Please download the job pack from our website for more details on the role, what we are looking for and how to apply. If you have any queries, please email us.
We are registered as a Disability Confident employer. Please email us to let us know if you have any access requirements that need to be met to support you to make an application or participate in the interview process.
An online information evening for this role will take place on Tuesday 24th September from 6pm – 7pm.This is an opportunity to meet our team, find out more about our work and ask questions about the role. If you would like to attend, please email us and ask us for joining details.
Apply by Monday 30 September, 12:00pm BST.
The client requests no contact from agencies or media sales.
Climate & Water Manager - Resilient Water Accelerator
Contract: Permanent, Full Time,
Location: The role can be based in the UK or USA
For the UK, London, Hybrid: WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid.
For the USA: USA-wide, Remote with a preference for the Seattle area/US West Coast.
Regular virtual engagement and periodic in-person meetings are required for coordination, collaboration, and connectivity across the team, or in other settings due to external engagements or travel.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
• UK: £48,314 - £50,729 with excellent benefits
• USA: competitive salary package with excellent benefits
About WaterAid:
The climate crisis is a water crisis. Around the world, people are feeling the effects of climate change through water, including flooding, droughts, sea level rise, and irregular rainfall. Climate change is affecting seasonal and long-term water availability, meaning we can no longer rely on rain, river flows and aquifers.
The Resilient Water Accelerator is an initiative designed to increase the flow of private and public finance into water projects that help the most climate-vulnerable communities build resilience to climate change. Despite the high need, only 3% of total climate finance flows go towards water. Our mission is to demonstrate the business case for increased and enhanced public and private investment in water-related deals in emerging economies that strengthen resilience for climate-vulnerable communities and are replicable so that millions more can benefit. We are working to increase the speed, scale, and replicability of water investment by creating a pipeline of bankable projects, bringing together the right mix of financing with the right commercial structures and partners, and supporting improvements in the enabling environment.
About the Team:
We are a friendly, supportive, globally distributed team, bringing on-the-ground expertise and comprehensive perspectives, combining climate policy, water economics, private finance, measurement and evaluation, and governance. We are currently housed within WaterAid – the world’s largest NGO focused on providing water, sanitation, and hygiene outcomes for people in developing countries, and are one of WaterAid’s flagship programmes. We have a close partnership with Global Development Incubator, which is providing incubation support for the RWA.
The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
About the Role:
The Manager – Climate & Water will play an important role in this small, international team by managing the integration of ideas, policy frameworks, and findings from research and practice into the Resilient Water Accelerator (RWA)’s programmes in our target countries and at a global level. They will report directly into the RWA’s Director of Programmes and Investment, shaping and delivering the future RWA as a highly effective and impactful learning organisation.
- Project management to ensure RWA’s Programmes and Investment-related activities are delivered on time and within budget. Using agreed project management software, track and report RWA’s programme-related deliverables.
- Conduct research and integrate findings to strengthen RWA Programmes design and delivery: Provide regular inputs and updates on water-related climate, and climate-related water policies, practices, and trends in RWA’s focus countries and target markets and at a global level using quantitative and qualitative approaches, to inform RWA’s understanding of local markets and project origination & early-stage development efforts.
- Support the creation and rollout of tools, templates, and business processes for RWA team members to integrate climate policy and climate finance into program operations: Collaboratively design, iterate, and improve RWA’s suite of tools and methods for use throughout RWA’s programming, including but not limited to: Understanding Local Markets (ULM), which includes scoping new markets for RWA operations and maintaining an understanding of the markets where we operate; Deal Origination and Early Stage Development, to integrate climate policy and finance into local decision making about opportunities and challenges;
- Summarize, synthesize, and effectively communicate climate and water-related ideas for internal (RWA staff & board) and external (specific & general) audiences: Support communications strategy and audience segmentation efforts; contribute to RWA’s external communications and knowledge products, to share and amplify how RWA is thinking and learning through diverse media, e.g., newsletter, blogs, field notes, podcast, social media.
About you:
- At least 5 years’ experience working in on climate-related issues, with a preference for climate policy in middle-income countries and/or climate-related finance.
- A passion for effective Project Management, process design, and continuous improvement cycles with an organised and structured approach to work, managing deadlines and competing priorities.
- Strong quantitative and qualitative research, analytical, and modelling skills, with an ability to summarize, synthesize, and articulate findings in clear and coherent ways for diverse audiences.
- Intellectually curious and flexible, with a willingness to explore and test diverse ideas, try new things, and approach learning with a sense of humility and humour.
- Familiarity and experience working with GIS / other large-scale datasets to create models and conduct research and analyses preferred.
- Strong written and oral communications skills, with demonstrated ability to work effectively in cross-cultural contexts. Experience facilitating virtual and in-person meetings, workshops, and trainings with diverse audiences preferred.
- Creative and open-minded when working with others in identifying, understanding, and resolving multi-dimensional problems.
- Masters’ degree in one of the following or related fields: climate science, climate and/or water policy, sustainability-related finance, business administration, public administration, public policy.
- Experience of working in and with geographically dispersed teams.
- Team player with a flexible mindset and ability to establish boundaries and adapt in response to changing priorities and demands.
- Able to work on own initiative, providing proactive advice and recommendations, and comfortable operating with a degree of uncertainty and change.
Closing date: Applications will close at 23:59 on 29 September 2024. Availability for an interview is required week commencing 7 October 2024 for online interview
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At an exciting time in JGDR's fundraising, we are looking for volunteering & community fundraising officers to support our communities in South Lincolnshire and Nottinghamshire. It is a great opportunity to join a passionate team.
Volunteering and Community Fundraising Officer South Lincolnshire x 1
Volunteering and Community Fundraising Officer Nottinghamshire x 1
Salary: £27,000 per annum (35 hours per week)
Location: Hybrid, with regular travel to shops and Centres within the Nottinghamshire or South Lincolnshire region. Post holders will be expected to be working flexibly across their community 4 days out of 5 – with at least one day per week from the local Centre – and attend regular team meetings in an agreed location.
Due to the scope and nature of the role, you will need to live within, or in close proximity to, the area you’ll be responsible for, and be able to travel freely without reliance on public transport. Please state on your application the community applied for.
About us
All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live.
We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire. Our Central Office is located on our North Lincolnshire site, near Brigg.
Fundraising at Jerry Green Dog Rescue (JGDR)
We are at an exciting moment in our fundraising history at Jerry Green. Our new CEO, Christina Marriott, is a champion for the importance of fundraising and volunteering in securing the future of Jerry Green Dog Rescue, and it is a great opportunity to join a passionate team ready to tackle the next stage of JGDR’s history.
Job summary
We are looking for a proactive, confident and supporter-focused fundraiser to build and manage relationships with JGDR’s local community in Nottinghamshire and South Lincolnshire. Working with the Volunteering and Community Fundraising Manager, you will deliver a strategy to grow income and volunteer numbers from the local community. This is a varied role which will cover:
· Stewarding and recruiting supporters undertaking their own fundraising activities, including those taking part in challenge events
· Organising and attending local events to raise awareness and income
· Working with local and national businesses
· Recruiting and overseeing a network of volunteers who can support income generation in your local area
This role would suit a target-driven, approachable and resourceful fundraiser with ambition and drive – there is plenty of opportunity to make this role your own, and drive forward growth in these crucial income streams.
Your role
You will sit in the Volunteering and Community Fundraising team, and report into the Volunteering and Community Fundraising Manager. You will manage your own time to effectively balance both developing and stewarding relationships with individual and corporate supporters in the local area, and working through a network of volunteers to deliver fundraising and retail objectives.
You will develop and grow strong relationships with supporters, collaborating with colleagues across the Fundraising team, particularly the Individual Giving and Legacies team, to ensure you are offering the best supporter experience you can. You will attend local events with, and through, volunteers, work with colleagues in our retail sites, and spot other opportunities to promote JGDR in your community and drive support for our work.
You will deliver excellent stewardship to supporters and volunteers, and develop relationships with key local contacts who can help to further JGDR’s mission. You will champion supporter care, and ensure that all relevant supporter information is stored on JGDR’s CRM, Donorflex.
Key responsibilities
Community fundraising
· Identify, engage, and steward DIY and community fundraisers, developing strategies to promote fundraising activities in these groups and grow income from your local area
· Proactively pursue local business partnership opportunities, developing a pipeline of potential corporate support and making applications to secure support
· Provide high quality stewardship of supporters, groups and businesses within the community, responding to enquiries in a timely way and ensuring relationships are developed and maintained at a high standard
· Represent JGDR as the first point of contact within the community, promoting our mission, vision, and values alongside fundraising and volunteer opportunities
· Ensure that Donorflex is up-to-date and develop regular reporting mechanisms to inform the Volunteering and Community Fundraising Manager of outputs and results, and support understanding of the local audiences, including individual supporters, local businesses, and volunteers, and their historical engagement with the charity
Volunteering
· Work with the Volunteering and Community Fundraising Manager and Volunteering Assistant to recruit, induct and train volunteers to support fundraising and other relevant initiatives in the local community
· Via volunteer support, oversee the distribution of collection boxes in your local area, monitoring and reporting on income generated
· Coordinate and attend – supported by a network of volunteers – key local events, e.g. county shows, to raise awareness of JGDR in the local community and drive support for the charity amongst target audience groups.
· Ensure JGDR retail shops, and their volunteers, in your area have relevant and timely information on current fundraising campaigns and other initiatives to share with customers
Other duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online
· Keep up-to-date with sector trends and developments in community and regional fundraising, and volunteering
· Ensure all fundraising activities and events operate within best practice and regulatory guidelines and comply with health and safety requirements.
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements.
· Manage any complaints from supporters efficiently and sensitively
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties, but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
You are:
· A target-driven and tenacious professional with experience in community and regional fundraising or volunteer engagement
· Knowledgeable about your local community, with a positive approach to your work and supporting your colleagues to achieve shared objectives
· Skilled at building relationships with people, and motivated by spending time getting to know supporters and volunteers in the local area
· Entrepreneurial, with a drive to seek out new opportunities to drive income generation and pursue them with a continual eye on hitting KPIs and targets
· Organised, with a keen eye for detail and a confidence in managing competing priorities effectively
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines
· Familiar with sector trends and best practice methods of acquiring, retaining and stewarding supporters
· A credible and clear communicator, preferably with copywriting and creative design skills
· Experienced in using CRM databases to input, monitor, and report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel extensively in your region, including to other JGDR Centres and retail sites. A valid UK driving license and access to a vehicle will be necessary.
· Prepared and able to attend relevant supporter events in the evening and at weekends within the community; a time off in lieu policy for this is in place.
Diversity and Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.
The client requests no contact from agencies or media sales.
Job Purpose:
This is an exciting opportunity to work on the continuous development and delivery of a specialist service working in partnership with Central Northwest London NHS Foundation Trust, providing enhanced support to women with mental and physical health needs preparing to leave prison and resettle back in to the community. This project takes a trauma-informed, person-centred approach to support and works together with partner agencies to provide a bridge from prison to the community.
This post provides operational management of this project across the three women’s prisons in Surrey – HMP Bronzefield, HMP Send and HMP Downview and a community service delivery area of London and the South-East of England, ensuring quality standards are consistently met, staff are effectively managed, partnerships are maintained and contract KPI’s are delivered.
The client requests no contact from agencies or media sales.